#Unable to pick things up or move items

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fervent jungle
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Since update I am unable to move things around or pick up, also other players have same issue, Headsup TY

fluid flame
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I don't seem to be getting this issue

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sorry which server ill give it a test

quasi crow
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LMAO. As soon as I post in Bugs and issues I finally find his post. Same thing on US PVE East server at the moment too.ThankYou

fluid flame
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yep not getting the issue myself need more info or a video clip

fluid flame
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@coarse inlet any feedback on this ๐Ÿ˜„

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maybe there something I need to do to make it not work

fervent jungle
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when i want to move things say a locker or pot plant, (well anything that needs you to select SHIFT and mouse click to pick up) nothing happens, I also had same issue with cars and quad, If I wanted to break quad down I can select all the parts np, but if I wanted to pick chasis up I cant. I have tried it on lamps,pumpkins,fires,towers,gates,fences,spikes. well anything to be honest, it is as if the mouse click is not responding to the select SHIFT key when you use both functions to be able to pick things up, as the select E key works as it should on its own, IE you select E to look at loot and it works as it should, if I found a wooden storage box in loot and placed it down outside building area I can, I can put stuff in and take stuff out, but if I try to pick the box up I cant, I called my quad to a pickup point to test, the quad delivered as it should and I could drive it, so I decided to strip it down at the spot which did as it should, the quad was left on bricks and I then tried to pick it up but it would not let me, I put all parts back on quad and drove it to base were I tried again and same thing, last 2 tests I tried I were on moving a water catcher and solar panal and I could not pick up to move. EDIT shiift plus mouse on a empty slot is the action I ment,which I have always done except now it wont work witha few of us,

coarse inlet
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I think I see the problem.

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@fervent jungle To pick up items it's "shift + mouseclick", not E

fluid flame
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oh haha

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it displays E like waffle said because that's to use the item

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the reason it's not E is because you would pickup your items by mistake to often

fervent jungle
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I just realised when waffle come on server just now, sorry~( shift+ mouse on empty slot) I was thinking too much and said E.

fluid flame
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so this isn't working for you?

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as it works correctly for me

fervent jungle
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no its not also for pals on server at this moment

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everything else is fine, just the mouse and shift with empty slot wont work no more.

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the E key functions as it should when you put or take things,.

fluid flame
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picking plants is E

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as thats its main function

fervent jungle
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but as above I did all the testing using same keys, shift+mouse and empty slot

fluid flame
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to pickup player placed items is shift + left mouse button

fervent jungle
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correct

fluid flame
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it's working for me which server

fervent jungle
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which wont work for me or pals

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european

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PVE

fluid flame
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@coarse inlet you free to test ๐Ÿ˜

fervent jungle
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I think he is doing test now Boss

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going back in game, going to try on new crafted storage,

fluid flame
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waffle is saying that server does have the issue

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ill have to check why tomorrow, I tested on 2 others I didn't have any issues

fervent jungle
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I made a new storage and still same, ok Boss ill get back server I got a big jump to do on quad, lol

quasi crow
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Not working on US PVE East server either OverRated. I can't pick up anything there either. Ernt to relocate my stuff from a temporary base site to my more permanent one and no can do. I will say this. Right before I noticed it was not working there was a bug/glitch that caused me to reload my game. I was harvesting plants and the plants were not disappearing. Then it stopped letting me harvest anything at all. I reloaded and that issue was fine. Then I could not move my items to my new base like I said. Tried a reload on that too but it did not fix the issue. And like Beano said, same happened with my new boxes as well.Can't pick them up either. We are gonna work poor waffle to death. LMAO. He is super helpful though.

coarse inlet
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๐Ÿคฃ

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I don't mind!

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@quasi crow Are you getting the pick up issue on test as well? Or just the PVE East?

quasi crow
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Just on PVE East. On the hosted server I played on I could still pick things up and put them down again as of an hour ago. Thanks. Have not been back on test since I last saw you there.

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Maybe it is just affecting the official servers only?

fluid flame
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maybe its a admin thing

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works fine for me lol

quasi crow
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Ok waffle, I went on test and it was in fact not letting me pick anything up there. HOWEVER, I had read what you said the other day about killing yourself to get the kill a player achievement so I stripped down and dead that. Got the achievement AND it also fixed the issue with not being able to pick things up. Just sharing my findings

fluid flame
quasi crow
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So suicide fixed it. LMAO

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Hmmm. Let me check. BRB

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No I can still pick things up again just fine. Thanks.

fluid flame
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strange if you can test your normal server to see if that's working now or not

quasi crow
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Will do. BRB

fluid flame
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what ill do is grab the save from test and upload a version that will output to a log why your not able to pickup things

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it be a older version of the same with the issue still

quasi crow
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I am back. The suicide thin gfixed the issue there as well. The issue was there, I suicided, and tested it out after. It worked. Sorry I got attacked in the game when I logged back in so had to dodge a persistent crazy.

fluid flame
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No issue at all thanks for testing that for me

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let me know if the issue returns

quasi crow
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I sent Beano a message with what I did so he can try it too.

fluid flame
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ill still back date the test server to see if the issue pops up again for you

quasi crow
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Thanks sir.

fluid flame
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ill let you know when your able to test again on there so we can get to the bottom of this haha

quasi crow
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ok will do.

fluid flame
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@quasi crow the server should be updated you will just need to swich to the test branch.

quasi crow
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Well hell! It came back again on US PVE East. This suicide temporary fix thing is not gonna cut it. Can't gain any xp at this rate. 2 steps forward followed by 4 steps back is not moving in the correct direction. LMAO. Unfortunately I had to just bite the bullet there as I needed my door and my bag at my new base. Now I can wrap my mind around base building again. But yeah I can log on at test again. What do you need me to do?

coarse inlet
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I'm currently on test and can help if needed

fluid flame
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if you get the bug open the console and type something and push enter so the log comes up

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it should tell you a reason if its client based

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@quasi crow @coarse inlet

coarse inlet
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TY, will do

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I'll try that now

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On PVE EU. I typed something in the console and hit enter.. it didn't say anything

fluid flame
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if you don't have the bug it won't really help haha

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only on test

coarse inlet
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Oh, ok. It's not happening to me on test. Just wpeale and beano

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after beano killed himself, it fixed it

fluid flame
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if they don't get time to test it ill put the PVE save on a dev server for you to test tomorrow

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yeah thats why I back dated

coarse inlet
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Sounds good

fluid flame
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so @quasi crow still have the bug

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as he did that on test also lol

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I just need to know what the console says should tell me why

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@coarse inlet sandwich is prob fixed on test

coarse inlet
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Ok, cool. Bout to jump back on test

quasi crow
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The bug returned again earlier on US PVE East. Hang on and I will log out from the hosted server I am on now and go to Test and see if it comes up again there. I warned Beano that the fix is just temporary.

coarse inlet
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Ok, on test I'm getting the issue. I repeated the steps and it didn't say anything

fluid flame
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@coarse inlet did you type something so the window comes down

coarse inlet
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yes

fluid flame
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might be on the server side then I'll check the log tomorrow

coarse inlet
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sounds good

fluid flame
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as its 1am here haha

coarse inlet
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yep, get some sleep lol

fluid flame
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yep haha

quasi crow
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It is back for me on the test server as well.

fervent jungle
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any info you get on possible fix, I will jump back on test, ATM I am bouncing between that and EU, I am good till 10pm or just aftrer, GMT Time, well if missus not got something I gota do. or If waffle lets me no if I am not on here, by the way after a few pickup and moves it stopped working, so I suicide again to see if it would happen again and I could move about item around 4x then it stopped so it seems it works everytime you Blood warp.

coarse inlet
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Thanks @fervent jungle that helps. I'll keep trying different things too.

fluid flame
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nothing in the log

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let me show you what the console should look like

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ops my bad ill have to push another update as that will only work if your playing locally lol

fluid flame
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@coarse inlet @fervent jungle @quasi crow I will push another update this one you can just type this into the console "custom logpickup 1"

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it will create a file in your documents you can send me

quasi crow
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ok.

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said invalid permission

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Do I need the quotes too?

fluid flame
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@quasi crow haha give me a bit to upload the update ๐Ÿ™‚

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also looks like the public test server never updated @coarse inlet so your testing wouldn't of worked anyways bloody Gportal lol

quasi crow
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ok. Do i need to exit out of server while you update?

fluid flame
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it will take time to upload so ill let you know once its there

quasi crow
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ok

fluid flame
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but you will need to switch to public test as the server and game will be a newer version

quasi crow
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ok.

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I am going to log off and do that. thanks.

fluid flame
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no problem you will get another update once its uploaded also

coarse inlet
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Sir..... did you even get any sleep? lol

fluid flame
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sum lol

quasi crow
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Hey waffle! I am waiting for it to finish the update for the public test bench switchover as we sit here.

coarse inlet
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Gotcha. I just switched back to test also.

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We have to wait for it to finish uploading I think.

quasi crow
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ok. I will wait patiently. Anything I can do to help find a solution I am good with.

fluid flame
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we will get this fixed today @quasi crow ๐Ÿ™‚

quasi crow
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I love your confidence sir!

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Just let me know when its good to log on the test server.

fluid flame
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will do

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takes awhile for the game to package then upload

quasi crow
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ok. thanks.

fluid flame
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the update has been pushed but ill have to contact gportal to get the update pushed to the server as there auto update isn't working again

quasi crow
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ok

coarse inlet
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as per usual lol.. gportal is always the weak link.

quasi crow
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lmao

fluid flame
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yep

quasi crow
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well this has been fun but I can't keep my eyes open any longer. Sorry huys, got to take a nap at least.

coarse inlet
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Have a good night.. gportal usually takes a while. It should be back online when you wake up.

fluid flame
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yep no need to stay up for it haha

coarse inlet
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Test is up

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@fervent jungle or @quasi crow when you are able to jump back on, can you do me a favor and try taking off your helmet.. and pick something up

quasi crow
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ok

quasi crow
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Ok....with helmet on ....can't pick up. With helmet off.... can pick up. Oh and I also tried typing that into console like OverRated asked me too. Still said invalid permission level one when I did it. I typed it in both when I was wearing the helmet and it would not work and when I took the helmet off and it did. Hope that was a help.

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Let me know if you need something else. Thanks.

coarse inlet
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Yep, thank you!

quasi crow
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Got kicked from test server. Must be updating as it disappeared from the server list? Guess I will wait an hour and try again.

fluid flame
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yep @quasi crow sorry i pushed a update lol

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the update has the fix for this so it should be all ok now

quasi crow
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yeah waffle told me that it would have the fix last night.

fluid flame
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yeah depending on your time zone ๐Ÿ˜„

quasi crow
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For me it is almost 2 am.

fluid flame
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almost 4pm here lol