help

[grave marsh]

Completing event calendar (what u have here) gives the most, yes every event will give them
You can also get some by participating in event maps or finishing daily quests

Oh and if u have any like event items in ur inventory u can exchange them for tickets w/ npcs

contact support if u havent already recently, it takes about 2 weeks but if it exceeds that u can DM a mod abt it (#0010 tags)

cheese farming rooms maybe (enough number of mice getting cheese into the hole as quick as possible)
u can find players for them in /chat farm

i hope I'm not micromodding too much I'm bored, in class and like the only few awake here rn

[soft dirge]

alright tyyyy

[gray rain]

Hi, i was wondering if there were any mods who could help me, i seem to have some issues with the game

[stone barn]

you can dm me if you still need help :)

[vapid solar]

Hi, my friend needs help. would be nice to talk to a mod

[jagged creek]

ooh okay, thank you! its just that the event calendar isnt really showing golden tickets as rewards except for valentines day

[honest geyser]

i tried connecting my atelier account but it says session expired

[maiden anvil]

relog into the forums

[grave marsh]

yeah the ones that dont show u need to reach a certain requirement but u get tickets once uve completed them

[honest geyser]

tysm

[celest rover]

If anyone could help me and a friend get back into this game and learn the controls It would be greatly appreciated!

I havent played in a long time

[austere zephyr]

the web page tells me to log in before doing an appeal but I can't because I'm banned, and the mods I've tried contacting won't let me chat because they've disabled DMs

[maiden anvil]

can you check if your server dms are open? right click the server icon > privacy settings

there are mods who have their dms open

[drifting lichen]

I spam racing rounds

8 times out of 10 i can finish the map so thats 8 cheese in 10 min

Whereas vanilla u could get an inexperienced shaman and get no cheese for 1.5 - 2 minutes

Or u could die on those maps where everyone collides w each other omds i hate them

Plus racing lowk fun cuz mouse go zoom

And when theres an event round going on, u get 5 cheese if u complete the round plus racing mode also gets event rounds, so i spend virtually all my time in racing

Dont do it if u genuinely dont enjoy racing tho cuz its gonna be miserable

[unique eagle]

I NEED HELP TO RECOVERY MY LOST ACCOUNT PLS HELP-ME

:((((((

[pseudo quarry]

Eww wtf

[shy marsh]

he will not stop its the same thing every day

[pseudo quarry]

😭

I think I might’ve blacklisted that dude at some point

Because he sounds kinda familiar to me

[molten oak]

Hey guys ! Sorry to bother you ;-; I'm trying to find my password but i forgot the email i used for my account, if i find the # of my username will it be easier to get back my password with a modo or anything T-T ? Thank you for your help

a friend try to find my # but the only thing written is 0000....

[maiden anvil]

that would be your tag :> if you know the username, you'd have to send a contact form

[molten oak]

Yes i know my username !! Where can i send a contact form ? Tyyy

[maiden anvil]

https://atelier801.com/contact

the form asks for an email but it's one you have access to so they can reply. make sure to include the tag at the end of the username

[molten oak]

oki thank you so much <333

[molten oak]

Sooo I got a negative feedback but what can I know what’s wrong with the data they got and the one I gave to them ?
Like I’m married to someone on the game, does it can help ?

[maiden anvil]

https://atelier801.com/topic?f=5&t=786596 this thread should help

[molten oak]

they only said that the modo can do nothing bout this kind of problems and that the only solution is to send a contact form. Like I can remember witch type of some accessories i got but not the strawberries thing. The game is so old i cant even remember how much i spent on fortnite lmao 💀 and they ask us to write "/infoshop" in the game but we cant acces to the game. The fact is that my last connection was in 2023 so its not that old i dont understand how the mails are both wrong T-T

[maiden anvil]

you can create a new account to check the shop

[molten oak]

good news, first of all thank you so much my queen for your help <33, i just find the mail for the account so i can change the password. I just need to know if the game is still restarting ? ^^'

[maiden anvil]

it should be back now!!

[molten oak]

Ugh now it won’t let met change the password it says « loading » and it doesn’t charge. It stay on the same screen if I don’t close it

[maiden anvil]

https://atelier801.com/forgotten-password

[molten oak]

LOVE YOU <333

[neat latch]

is it possible for me to get my old account back, if i only know the username and not the password or email 🙁 im almost 100% sure that the email itself doesnt exist anymore

i tried filling out and sending the recovery form, but i just got a message saying the info doesnt match

[maiden anvil]

unfortunately it would have to be done via contact form

[remote cave]

Hey, could someone let me know how long the sale fur is on sale for? (Sylveon) please!!

[river anchor]

until <t:1772424000:F>

[remote cave]

Thank you!!,

[tender prairie]

hiya, anyone happen to know was this fur part of sum event or when was it available ;_;

[harsh bear]

halloween 2020

[tender prairie]

Thanks @harsh bear

[tawny bronze]

Does anyone know how I can buy strawberries at the price in BRL?

In dollars, that's absurdly expensive to me 😓

10 dollars to me would be 51 reais

[leaden tendon]

Steam or paypal

Steam auto convert you money to dollars

[shy marsh]

its the same price for everyone

[ebon flame]

Tentative de connexion au serveur (14801)...

nao consigo jogar

[latent lodge]

Hey

Any gms/sentinels can help me, please?

Its urgent

[carmine folio]

how do i edit my circle thing on my level when im shaman?

[supple verge]

Cartouche/Orb? click on your profile and they’re in a little window to the left if you have any

[carmine folio]

im not seeing it

[supple verge]

You don’t have any to use. You can get them through event chests you can buy with golden tickets when events are playing. Some are sold in the village too for other types of coins also like the sham feather ones and the other game modes

[shy marsh]

please let me free mods ive been a good mouse so far

😭

[leaden tendon]

Anyone have flash emulator for play the game on browser ?

[woeful prairie]

can someone help me with changing account here

[maiden anvil]

do you need to reverify?

[polar zealot]

How do you change your avatar on Linux? ./avatar doesnt work, assume its only on windows or mac

[pseudo quarry]

It doesn’t work on Mac either, I think it only works on windows but I could be wrong

[maiden anvil]

it works on mac through a different standalone

[tight gorge]

It can work if you use wine or proton

[pseudo quarry]

Ohhh ok

[maiden anvil]

#help message if you need it

[tight gorge]

What worked for me on steamos was a selecting a specific proton version and pasting the images into tfm's compatdata folder so they could be read by the program

[woeful prairie]

yes

I mean to change my user here

[maiden anvil]

removed your role, feel free to reverify

[woeful prairie]

tysm

[polar zealot]

Ty ill try it

[north flicker]

Seems its impossible to play on the browser these days cause no flash emulators work

[jagged creek]

can I exchange these for cheese anywhere? what can I do with these?

[stone barn]

You can trade them during events on npc maps

[jagged creek]

aw man 😭 okay ty!

[ornate briar]

is there a mod Admin who will help me?

[harsh bear]

guys if someone gifts me a customized shaman item do i get it customized too?

i heard that legend a few years ago..........

[maiden anvil]

naur

[harsh bear]

😔 aw thanks tho

[burnt quest]

hey, could anyone help me removing my verified role? i've got other nickname, please

[maiden anvil]

done

[burnt quest]

thank you so much

[bronze summit]

@fiery shuttle help ?

[fiery shuttle]

do que precisa?

[bronze summit]

sobre meu ban

....

[fiery shuttle]

me mande uma mp

https://atelier801.com/new-dialog?ad=Faerie%230010

[bronze summit]

nao da

mostra q n consigo entrar por estar banido

e agora ?

pv

[graceful hearth]

i need help i dont remember my password

[maiden anvil]

do you have access to your email?

[graceful hearth]

yes

[maiden anvil]

https://atelier801.com/forgotten-password

[graceful hearth]

thank you so much

[jagged creek]

sooo whats going on with transformice rn? my wifi is perfect but my ping is 1300?? wth

playing this game has been difficult nowadays

so many glitches, bugs and disconnection issues

[stable ice]

needa buy more furs with fraises

fund the servers

[jagged creek]

that makes sense lmao

[leaden tendon]

what is the app for create skill three

[echo salmon]

this? https://projects.fewfre.com/a801/transformice/skill_tree/

[stone barn]

don’t use this server for in-game reports, please

[signal oracle]

Hey guys I think I lost my account. My steam account got deleted and when I access TFM I can’t login to my account now

[harsh bear]

this you btw you changed your name

[signal oracle]

Yes I am that one

[harsh bear]

you dont remember your password or wut

[stone barn]

I’m sorting it out with them ^-^

[clever ingot]

Hi, does anyone know why the screen is stuck like this? If I log in with another account, the map loads correctly, but on my main account, I can't get it to load. I already tried reinstalling the game, but it didn't work.

omg I can't send images, but I only see the pure background color

[maiden anvil]

can you try using the /bg command?

[clever ingot]

I didn't know about that command, but I logged back in and everything loaded correctly without needing to use it, but I'll keep it in mind if it happens again. Thank you! 🙂

[broken vapor]

@stone barn Hi, is there a moderator who can help? I've been banned for the second time for having a compromised account. Even though I've proven the account belongs to me, why have I been banned for the same reason a second time?

@coral tusk hi

[stone barn]

please, dm me

[broken vapor]

Thanks

[hasty shadow]

Hey, so.. Anyone knows when Okami fur comes back in shop? I was just a tiny souris when i saw it on shop and now after playing game for couple of years I want to buy it. I'm huge okami amaterasu fan and I absolutely need that fur! quq

[stone barn]

future sales aren't public unfortunately :(

[hasty shadow]

:(

So are sales just random?

[stone barn]

I don't think so, afaik sales squad (fashion squad) picks them out, but it's not public to players

[hasty shadow]

Alright

Any ideas how I can get notified if furs I want come back? I have tried to check shops at times, but I'm not most active player

[wise monolith]

you can always suggest it in #sale-suggestions !

[maiden anvil]

the week's sales are always posted and pinned in #chat as soon as they change

[hasty shadow]

I need to get acces to that channel. How it works?

[wise monolith]

oh right! you have to verify your tfm account first, you can do so by following this link: https://staff.atelier801.com/discord/

[hasty shadow]

Ok thanks!

[cosmic robin]

tem algum moderado brasileiro? preciso de ajuda

I need help, my account was hacked about 1 week ago, I now sent the ticket to the staff and I would like someone to help me, if it will be possible to recover and if there have been similar cases, my account was very old, I can't lose it, someone please!

Eu preciso de uma ajuda, minha conta foi hackeada a cerca de 1 semana, mandei o ticket agora para a staff e dai gostaria que alguém pudesse me ajudar, se vai ser possível recuperar e seja teve casos parecidos, minha conta era muito antiga, não posso perde-la alguém por favor!

[maiden anvil]

você teria que esperar por uma resposta do contact pode demorar até 2 semanas, mas se passar esse tempo e não te tiverem respondido, entra em contacto com um membro da staff

[cosmic robin]

Geralmente demora 2 semanas mesmo? Ou tem chance de responder antes?

[maiden anvil]

podem responder antes sim

[cosmic robin]

Obrigado

[cosmic robin]

Eles respondem no meu e-mail? Pois eu mandei o ticket sem estar logado em uma conta

[maiden anvil]

respondem sim

[cosmic robin]

Obrigado

[fathom tree]

hi, even though im listed as creating the leafeon skin i dont see it in my inventory?

oh never mind i just got it

[clever ingot]

Hi, sorry to bother you, but it happened again! 🙁 I tried the /bg command but there were no changes.

[narrow mantle]

Is there any moderator available who can look into my complaint?

[hard valve]

is it possible to block someone on tfm? this guy keeps spamming my whisper, hes got me in friend list and hes really annoying..

[gritty palm]

yeah, click their name and ignore

and if you don't want to receive whispers from non-friends, /silence

that'll be $50.

[stone barn]

Hi, you can dm me!

[stone barn]

one can also use /ignore name#tag

[narrow mantle]

okey :)

[broken saddle]

How do you deal with ingame moderation which refuses to ban "cheaters"
Dont they break their own rules ?

[stone barn]

no, we’re volunteers. Meaning we moderate when we have time. It’s not something we have to do the moment we log in

I understand how annoying it might be though

[vague knot]

hi i have a question, im level 63 but when im sham it shows lvl 53, why

[broken saddle]

I have only 2 explanations.
First your real level is shown on the profile and second, if your shaman but it shows that you are a lower level, its because you didnt spend your skill points in the skill tree for shaman :)

So as a example if you reset your skill tree and become shaman, it could show that you are lvl 1 even if on your profile it would say you are a higher level.

[vague knot]

ohh makes sense, thank you sm

[broken saddle]

no problem

[vague knot]

where can i report a toxic player?

[maiden anvil]

use the /report command in-game

[hard valve]

ty!! where can i send the money

[gritty palm]

send a postnote and attach 50cc to Jasper#5565 😜

[solid pike]

i would like to know what the dates on some items in the dress room mean. is that when an item is hitting the shops? thanks!

[maiden anvil]

they're the dates starting from when they can be put on sale or be used in a fashion squad outfit

[solid pike]

ohhh when they "can" be put on sale, not when they "will" be

[maiden anvil]

yep

[lost berry]

hey i was wondering if old accounts with #0000 tags needed emails back in the day for registration because i lost my old account and i dont know if it had an email or not

[maiden anvil]

iirc there was a point when they didn't

you can send a contact form to try to recover it though https://atelier801.com/contact

[neat latch]

i couldnt recover it bc i had #0000 with no email ):

[noble umbra]

oii @maiden anvil pode ajudar 1 minuto?

[maiden anvil]

posso

[noble umbra]

pode me adc rapidinho? e uma duvida estranha, depois vc exclui se quiser

n consigo te mandar no priv

[maiden anvil]

vou abrir o pv

[noble umbra]

tabom

e coisa rapida

[maiden anvil]

pronto

[noble umbra]

mesmo assim a mensagem n chega pra vc

[maiden anvil]

aperta o botao direito no icone do servidor e vai em definições de privacidade. vê se seu pv ta aberto pro servidor

[noble umbra]

vou ver

to pelo celular

[maiden anvil]

segura o ícone do server até aparecer um menu

mais opções > permitir mensagens

[noble umbra]

ok acho q foi

[broken saddle]

Sure.. second thing i dont understand are discord server rules.
which apparently are allowed to be broken, i really dont understand it.

[maiden anvil]

we actively moderate this server and will handle rule-breaking behavior as swiftly as possible. however, we're human, and can't always be available. we don't see everything. rules are rules, so breaking them is obviously not allowed. if someone is breaking the rules, feel free to notify a discorderator

[spark lintel]

hi , who can i contact to see why i am banned from a module ? specifically #spiritual . pls help. thanks !

[pseudo quarry]

OH GOD THEM

They had beefed with me after I had blocked them a while back, then they kept using their alts to say disgusting pred shit about me as well before they finally got temp banned 😭

[signal lodge]

Thats so nasty im sorry :(
Somewhere in the chat this user was listing off a bunch of usernames, stating their ages and vile things

[pseudo quarry]

EW WTF

[balmy echo]

hi, may i have my verified role removed so i can reverify?

[maiden anvil]

done

[signal lodge]

May I dm a couple questions?

[balmy echo]

thank you cate!

[ornate briar]

I love you @maiden anvil you're always so helpful

[cosmic robin]

Absurd to refuse to recover my account, I'm using my email that was hers and even so they don't accept it, very wrong, they want me to remember information from years ago, that doesn't exist, I'm providing everything I remember and using the old email of the account, very wrong this support

They want information on how many strawberries I bought and how I bought them, at the time it was transformice in the browser, I didn't even have Steam or my own app and they want me to remember everything

Oh, now my 2015 account was lost and I'm the one who leaves the worst

[stable ice]

just suck it up

ive come to terms that my 2013 account has disappeared into the abyss, and am enjoying the game on another account

[cosmic robin]

You're dumped, I'm not, I'm different from you

[stable ice]

im different from you 💅 im glad, i wouldn't want to be like you anyways hun

[cosmic robin]

Okay, now stop answering me, I want help from the staff, not yours, thank you

[stable ice]

you've already been provided with the information to recover your account 👀 there's not anything anyone here will be able to do to help past that

[cosmic robin]

!!!

🤫

[feral mantle]

thats the truth though

[ornate briar]

bro ignoring the truth

[cosmic robin]

I'm using the account's email and I'm going to let the guy steal from me like that?

[stone barn]

The only way you can recover your account in such case is the contact form. If they refuse to recover it for you, there's nothing else to do.

[worn edge]

i need help

any mod on?

[lunar valve]

How often are the outfits made by the fashion team changed out in shop?

[maiden anvil]

every tuesday

[lost berry]

i tried 2 times it didnt work

sadly

[stone barn]

If you still need help feel free to dm me ^^

[spark lintel]

[winged crescent]

Hi

I want to get back into the game but I don't remember my password.

[maiden anvil]

do you know the email?

[winged crescent]

I'm entering my email and new nickname because I had one before, but it says the information is incorrect. I also tried Atelier801.com and got a "prohibited" message. Could someone help me?

[maiden anvil]

keep trying in the forums, it will eventually work (as long as you're including the #tag at the end of your username)

[scarlet compass]

#ar message - can someone delete this player's message / the username contains disturbing insults in Arabic

[lost berry]

So is there anyone that could help me recover my lost account? Its from 2013 and its got no email attached to it

[maiden anvil]

it would have to be done through the contact form unfortunately

[lost berry]

yeah sadly this wont work since they are asking for ip and the last time i played on this account was 11 or 10 years ago

[soft dirge]

where can i see the next limited time furs and stuff coming to store?

[maiden anvil]

new collector items are announced in #item-suggestions the night before they go into the game but you need to verify your account to gain access to the channel https://staff.atelier801.com/discord

[soft dirge]

apparently i dont have access to it

ill verify it now

[frozen flame]

Why i cant chat in he channel when on every other one i can?
Im from israel but i cant text in our coutry chunnel
Pls help

[maiden anvil]

https://staff.atelier801.com/discord verify your account

[frozen flame]

On other countries channles o dont need to do it for texting tho
Why its only on he chunnel

[maiden anvil]

it's the same for other community channels

not all of them, but most of them

[frozen flame]

Ok
Thank u

[frozen flame]

"Enter your Atelier 801 nickname"
Does it mean my username on the game?

[maiden anvil]

yes

and the tag

#chat message here's a guide

[frozen flame]

Thanks

Its work now:)

[winged crescent]

Can you explain a little more?

[maiden anvil]

at the end of your username, there are four numbers after the # symbol. that's your tag. mine is #0095

[winged crescent]

ah yes

Can I send a photo?

[maiden anvil]

you'd have to verify your account here

[winged crescent]

On atelier801 I keep getting the "forbidden" message after entering my nickname with the tag and email to reset my password. Should I keep trying since it's the only way?

[maiden anvil]

yep

[winged crescent]

thnks

[solemn dock]

Hi, i couldn't get my payment. I've opened a ticket but no response came yet. Is it possible to get help from here?

[dark aspen]

You can message me

[crystal sun]

My game is stuck with a blank screen and Ive tried to close and reopen it a bunch of times. Is there like a server maintenance or something?

[bright estuary]

Does anyone know where to ask for an email change? My account was made in 2011, but my email got hacked a while ago and i changed it. I want to give gifts in game but im being asked for verification via email(the old one, which doesnt exist anymore). How to deal with this?

[maiden anvil]

hi! send a contact form please https://atelier801.com/contact

[bright estuary]

Thank you

[lucid fossil]

Hi! Good morning/afternoon/evening :3, I wanted to ask if anyone knows when this will be back, specifically the "3 tails." If anyone knows, could you tell me when you think it will return? Thanks :3

[maiden anvil]

there's no set date for a particular item to be back in the shop

[lucid fossil]

🙁 Oh, well thank you, I only started playing again in December after years. I hope it returns to the shop soon

[near dirge]

Hi, ı can't access my old email and ı can't remember my password. but ı opened a game on the steam and ı have a invoice of old purchase fraises. anyone can help me ?

guyss ?

[lusty magnet]

is nekodancer just dead?

[slate marsh]

yeah pretty much. servers went down after one of the many ddos attacks and just never went back up

[pseudo quarry]

Rip </3

I could never properly play that game anyway because the arrows would glitch and freeze on my end so I’d always lose 😭

[rustic heath]

hi im getting back to transformice after long time and i tried logging into my accs from 2018 but it made the registration date today when on the forum it shows the correct day, is it a glitch or it just does that for some reason? i tried doing the same with second old acc i had but it did the same 😭

[maiden anvil]

send a contact form in english https://atelier801.com/contact

[maiden anvil]

the date on your in-game profile is the date you first log into the game. the one in the forums is the registration date

[rustic heath]

oh i see, im sure when i first logged in-game it was the same one as the one on the forums,,,i think

[plucky vale]

hello guys! i really need your help and i’m not sure where exactly to search for this info: is there a stable mac os transformice client? do you use steam to play? cause steam client doesn’t seem to work for me at all… i heard somebody did mac os client, but it was long ago

[maiden anvil]

[here](#help message) or [here](#help message)

[reef kelp]

i need help. this annoying player Dmitriy#7038 has been sending fake reports in chat lately last one they did was report Terraha#0000 sorcery they just say dumb reports like this. what reason do i report or what do i type in box to report or can anyone do something about this player pls? its really annoying

[grave marsh]

theres a lot of players (mostly padders) fake reporting in the karma chat anyway but thankfully mods check logs(?) so those fake reports are just ignored
u can report them for spam if they keep saying it over and over ig

oh n u can just /ignore if they start doing funny business

[reef kelp]

ok tysm

[vague knot]

Hi how do i get the title "-"

I cant really make the smiley on discord

And i cant send a pic of the title ):

[maiden anvil]

*-* ?

[vague knot]

Yes

[maiden anvil]

have 60k collected cheese on your profile

[vague knot]

Ohhh okay

Thankss

[maiden anvil]

if you verify your account you can send pictures https://staff.atelier801.com/discord

[vague knot]

Ohhh okii i will do it now

[frozen reef]

hey I can't load the game on my macbook... steam show it open but nothing appears. Had somoene any similar issue?

[maiden anvil]

#help message try the links i sent in this message

[frozen flame]

Why is there only ONE vallyball module on trfm
I want to play but it always so full😒

[broken granite]

some mod can help me with my acc pls?

nevermind, I send a mail on the forum

[shrewd plank]

Where should I go to recover my account?

[stone barn]

https://atelier801.com/contact

[vague knot]

Hii how do you make the background disappear from the outfit pictues in fashion channel?^^

And btw i changed my name ingame to Chibi#5028
I can't change it here on discord

[wise monolith]

hi!! :> I removed your verification so you can do it again to get your new username

and you can get higher quality outfit images using fewfre's dressing room! #fashion message

[frozen carbon]

Hello, can someone help me? Tfm is stuck on the loading at 0% i’ve been trying to uninstall the game and download it again but it didn’t help

[graceful iris]

hey I tried recovering an old account of mine that got stolen, I contacted tfm in their email and filled the informations they told me to fill but still they didn't help me get my account back, what should I do?

[stone barn]

If contact form admins refused to recover your account I’m afraid there’s nothing else you can do

[vague knot]

thank you alott c:

[stone barn]

you can dm me if you still need help

[green shard]

hi, i keep trying to log in but it's not loading after putting in the pw

[maiden anvil]

give it time, try later

#help message there are other options you can try

otherwise just wait

[green shard]

okay, thanks

[novel veldt]

Who should I contact if I want to report someone from this server? ^^

[maiden anvil]

dm me

[vague wadi]

how can i change my pfp on mac?

[maiden anvil]

#help message

[jade niche]

any Brazilian mod on?

[shrewd vine]

Hi! I emailed support about something related to the store and they told me to send my question here in the discord, is there any mods i could talk to?

[shy marsh]

i dont know if this is the best place to ask about this, sorry if it aint. i cannot stand the eyes that arent the orignal mouse eye shape, but some of the furs have different shaped eyes, and when i put the eye contact on them i can still see the eye shape behind it. they dont go away when i put the contact on. please fix this

[floral bloom]

Hola buenas noches, me banearon por error, alguien me podria ayudar?

[stone barn]

hi, you can dm me if you still need help

[vestal roost]

I'm trying to change my password, but it's stuck at "Changing password..." Why is this happening?

please help me

[harsh bear]

?

What is this hunny

[coral tusk]

Try changing your password through the forum.

Menu > Forum

The forum with your account will automatically open in your browser

[graceful iris]

but all the infos I gave them where 100% correct, can't I contact another admin to make sure one more time if the infos are correct or no?

[stone barn]

I mean you could dm matza through the forums but I don’t think that get you much, contact form is the best way

[grave jacinth]

hi, any mod I can speak to?

[stone barn]

hii, you can dm me

[final garnet]

hi i need to speak to a mod, anyone available rn?

[stone barn]

you can dm me :)

[pale turtle]

@worthy pivot ayudame porfa

[craggy sonnet]

@modern whale me dijo que me ayudaria:(

[neat cave]

i can t connect to the transformice from steam

[coral tusk]

Try this
#help message

in addition to this, optimization programs and VPNs can break the connection, so check if you have them turned on.

[fluid bough]

Hi there!! I changed my user a while back and I was wondering if I could get my display name updated to ToyCat

[maiden anvil]

i can remove your verified role so you can reverify your account and get it changed if you'd like

[fluid bough]

Sure!

Thank you!

[jaunty monolith]

i had an account in 2012, but i dont remender the nickname, i only remenber the email, can i recover my acc?

[maiden anvil]

done! https://staff.atelier801.com/discord

[fluid bough]

Thanks a bunch :D <3

[frail spindle]

guys, what’s the name of that app that works like dressing but more complete? i forgot

[maiden anvil]

fewfre's dressroom! https://projects.fewfre.com/a801/transformice/dressroom/

[frail spindle]

valeuu cate!

[thick nimbus]

Necesito ayuda, algún mod?

[nocturne trail]

Hi, I need help with my account. I was permanently banned.

[jaunty basin]

Hi, I need help changing my email address, which I don't have access to, any moderators? 😭

[stone barn]

you can dm me

[stone barn]

you need to fill out a contact form

[jaunty basin]

Yeah, I look the questions in the report some time ago, but having an account for 13 years, I don't remember the answers 😭

And what can I do? 😭

[long wave]

I want and need help to appeal the ban.

[wind basalt]

Hey mods, I changed my in-game name, how can I fix it over here?

[maiden anvil]

i can remove your verified role so you can reverify

[wind basalt]

yes pleasee

[maiden anvil]

https://staff.atelier801.com/discord

[wind basalt]

thank you Cate!

[stone barn]

you can dm me

[left swan]

why did i get banned for "encouraging suicide"????????????

pls lmk when i did that🤦‍♀️

[stone barn]

dm me please

[vague knot]

hi how do i get more of these if i did my daily quests already?

[maiden anvil]

from the event

[vague knot]

oh really i saw the cheese and berry but not these

[maiden anvil]

oh nvm

im blind

but you can usually get them from events

[vague knot]

oh okay thank u

[vague knot]

ahh yes i see

okii ty

[cinder forge]

@coral tusk how dare you ban me

[trail plank]

i cant report these sourises on time bcz they keep leaving but can a mod go into en v1 theres a bunch of sourises harassing a user saying theyre a rapist? this has been a constant issue for months in v1

now this person is making accounts telling me to kill myself

[royal gorge]

i bought fraises, the money was taken from my bank account, but i didn’t receive the 🍓 in the game, what should i do now? 😢

[coral tusk]

The sanction was issued correctly. If you believe this is a mistake, message me on the forum.

[coral tusk]

Hi. Lets move to private messages to resolve your issue.

I sent u a friend request.

[cloud elbow]

Hi !
Is there a reason why our mice are blurry ?

[coral tusk]

wdym? in full screen mode?

[cloud elbow]

Yes @coral tusk

[coral tusk]

appears blurry or pixelated in fullscreen because its original flash-based engine was designed for a native resolution of 800x600. when you scale this small window to fit a modern high-definition monitor, the game stretches its raster assets and vector graphics beyond their intended size. this process, known as upscaling, often results in a loss of sharpness as your system attempts to fill the extra pixels, leading to the visual "fuzziness" you see on larger screens.

in short: game is old :D

[cloud elbow]

Oh okay

I think I would always play this game if it wasn’t blurry

Thanks for the info

[coral tusk]

I am not sure that anyone would rewrite an entire game with such massive established systems.

(lua, physics of mice and objects, chat, cafe, etc.)

[gleaming storm]

I need a mod to appeal a ban, please

[coral tusk]

dm me

[trail plank]

continues to happen

[gleaming storm]

ready

[coral tusk]

hi can u dm me

in discord or in game

[left swan]

sorry to bother just wondering if there was an update on this i think there was a misunderstanding😭

[coral tusk]

Contact any EN mod to resolve the issue.

for example, you can contact with Karoshera #help message

[vague knot]

do you know whats in this one?

[harsh bear]

everything

[coral tusk]

global chest

from it, you can get absolutely any event badge, title, cartouche, or a cloth. However, its not very useful if you dont have many rewards yet

https://transformice.fandom.com/wiki/Chest
^ more details you can found here

[low scroll]

Any mod available? I want to recover my account

[vague knot]

oh oki thank you

[tawny pawn]

Hello, I have an account I lost last year password and e-mail.The account hasn't been logged into since last year.Even though I provided the correct information, the contact team doesn't believe me. What should I do? Is there another way?
I had previously lost the password and email address for the same account,and they had reset the password and e-mail and I had logged in.Now, when the same thing happens again, they arent.

[maiden anvil]

you'd have to do it through the contact form. if they can't prove you own the account you can try again if you can provide more information

[formal vessel]

salut je voudrais me faire deban cela fait des anés que je suis ban merci

[main steppe]

@stone barn

help me

[stone barn]

dm me

[broken granite]

some mod can help me please? i sent a message on the forum and they told me the information I proviedad was incorrect, but all information I gave was correct

[broken zinc]

@stone barn Sorry not sure if I'm allowed to contact you my account has been banned I just found out today. I've submitted a ticket to atelier my account name is Alaosis#0000 this is the first time I've logged on in about 12 months since I was in hospital for 6 months. Any help please.

[stone barn]

Please dm me

[broken zinc]

@stone barn sorry can't DM need to be friends

[broken granite]

@stone barn can u please?

[stone barn]

please change your server settings

its all fine on my end

[stone barn]

dm me

[hard valve]

hey guys, maybe im slow but i cant type in event room, what to do?

[maiden anvil]

verify your account https://staff.atelier801.com/discord

[main steppe]

@boreal peak

help me

i need a mod pl

[jagged creek]

is it possible for me to put transformice in fullscreen while retaining the quality from the smaller screen? i really don't know why the quality drops on the big screen version while if we emote, its back to the good quality...

[maiden anvil]

#help message see here

[jagged creek]

awe :( but why the rats turn into high quality with emotes? shouldnt it be all fuzzy?

[maiden anvil]

that's a flash thing that I don't know how to explain 😭

[jagged creek]

and also, can you help me with a bug, maybe? every time i equip an item, the HUD disappears, and I have to click the owned item tab again for them to appear and its so annoying 😭

[jagged creek]

okay yeah! makes sense LMAO

[maiden anvil]

is it a specific item?

[jagged creek]

no, its every item

[maiden anvil]

oof

[jagged creek]

if i equip or unequip, the list is gone

im not home rn for an example

but its like if you click the eye item tab and theres nothing in there

just the dark blue bg

[maiden anvil]

does this happen on different networks? or different standalones?

[jagged creek]

yes, ive tried both standalone and steam version and it happens

i thought it could be windows 11, but a lot of people use it now and every time i talk about this error, no one seems to know what it is :(

but wdym networks? ive tried it on both 2g and 5g of my wifi if that counts

[maiden anvil]

i thought it could be something w your wifi connection so i was going to suggest switching to a different one just to test it out

on steam, are you using the electron beta version?

[jagged creek]

nope, using normal (none)

[jagged creek]

makes sense, i also disconnect often... but all the times im always watching a video, listening to music, and nothing freezes. then i try on speedtest and i always get 120mbp+

[maiden anvil]

could you try switching to electron? library > right click tfm > properties > betas

[jagged creek]

alright, imma try when i get home!!

can i ping you later? with what happened, if it worked or not?

[maiden anvil]

yep!

[jagged creek]

thank you!

[vague knot]

Hey just so you know i have this problem too, but i got used to it 😭

[jagged creek]

@maiden anvil ok so not only it did not work, my rat gone...

[jagged creek]

its so bad 😭

[maiden anvil]

sometimes it happens to me but it fixes itself on its own 😭

[jagged creek]

never happened to me til now

bro this game needs a modern optimization asap 😭

[merry tangle]

good morning yall!
guys, i usually play this game on a super low-end linux notebook (4gb ram, intel pentium gold, integrated gpu) while on work, and the performance is just great. i rarely experience any lags or slowdowns, even when the shaman are doing some black magic construction lol. but when playing on my main computer (i7 11th gen, rtx 3050, 32gb ram) my fps are super low, averaging ~40fps. how do i fix this? i searched the server messages a little bit and heard about the electron branch, will it fix the problem? thanks in advance <3

[zealous iron]

sorry if this isnt the right place to ask >_< but i just wanted to make sure before i post since im brand new to the server, if it's okay for me to post in the ingame commissions thread? or do i have to wait since im new? i just didnt want to accidentally break any rules cause i know some servers require you to verify yourself as an artist first

[maiden anvil]

yes, feel free to post the rules for it are pinned in #fanart but essentially: you can only post once per week (7 days, not calendar week). if you get a checkmark reaction, it means it has been noted down

[zealous iron]

gotcha! thank you so much <3

[cyan bone]

can someone help me with my daily mission?

[hollow pivot]

Oir. Queria saber o que aconteceu com o evento da chuva sobre em questão ao baú. Meu amigo Kiwi deu uma pesquisada no chest onde aparece como adquire medalhas, esfera, títulos para cada evento e na chuva é possível conseguir o evento Abelha e o Ninja, mais o evento principal. Ele disse que gastou 400 tickets e adquiriu tudo do evento chuva, foram 7 coisas e o último foi "devolvido" 40 tickets com ele perdendo 10. A informação que está no site é inválida? @maiden anvil

[maiden anvil]

ja foi repassado pro tig, vai ser resolvido

[hollow pivot]

Obrigada

[jagged creek]

what happens when I'm full of cheese in my backpack then I get cheese from a quest? does it all go to the shop or does the cheese supposed to go to the backpack disappear?

[maiden anvil]

it should go into your shop cheese

[jagged creek]

tysm!

[hollow depot]

I got banned for 1 hour for ableism but I haven't said anything remotely rude, why?

[maiden anvil]

please contact a moderator privately

[hollow depot]

How do find their names?

[shy marsh]

its just 1 hour it will be over soon

[hollow depot]

Still unfair if I didn't do anything wrong

[maiden anvil]

yellow names >

[timber siren]

i am trying to reset my password, the game just goes black and white and nothing happens when I enter my code and the new password. YES> it is correct.

i have re set it twice.

and of course doing it again the connection to the server is lost

[maiden anvil]

https://atelier801.com/forgotten-password

[jagged creek]

same thing happening to me

rtx 5060 and i get 30-40 fps

its insane

[dense sorrel]

Hi, I get a gray screen when I try to enter the game. What should I do?

[tall dome]

please verify 🙂

[leaden tendon]

how i can download tfm for windows no steam?

i try download and i need Adobe Air

where i get this

[maiden anvil]

https://airsdk.harman.com/runtime

[sacred hound]

Hi guys! I know this is a common issue lately, but my game won't launch. The loading window opens, it loads to 1%, and then just stays as a blank window. Has anyone managed to fix this? If so, please let me know how. I've already installed Adobe Air on my computer, but that didn't help

[merry tangle]

i ended up using the electron branch and gained some fps, but nothing crazy and the game looks bad :( on Linux the performance is wayyy superior, so I'll just play it there

plsss lmk if you find a solution

[leaden tendon]

ty

[fading sable]

Is there a moderator I could help me recover an old account?

[desert orbit]

i need help. i was abuse room banned because of my opinion on a convorsation. i was being polite and dont deserve to be room banned for expressing my side of things

the room disagreed with me so they teamed up to room ban me when i did nothing wrong. they disagreed with me so they decided to get rid of me. opressing me.

[shut gate]

I need the Embed Links permission to display rich messages. Please contact a server admin to grant me this permission.

[green valve]

hiiii, i have connection problems since yesterday, sometimes game just stops loading at 0% and keep there, or when i restart there is something in french about connecting to server, or game loads to login screen but when i log in i can see only this :< . Yesterday i managed to log in few times and it worked somehow, but when i changed rooms this girlie welcomed me again.
what i did: i tried to restart/reinstall game, installed standalone version, changed to electron version on steam, changed dns to cloudflare, flushed dns, also checked if my computer pings tfm server and it does xD for now nothing seems to work. I play on windows 11 if thats important.

[balmy echo]

is there anyone i can talk to about reporting a player from this server?

[broken saddle]

Crazy question but- if you add a pfp in TFM (with ./avatar), can you remove it again ?

[shy marsh]

yes

[broken saddle]

but how 🙀

[maiden anvil]

in the forums

[broken saddle]

thought they removed this option there

[maiden anvil]

they removed the option to add an avatar

[broken saddle]

I see 🥲

[maiden anvil]

you can still remove them the old way

[balmy echo]

@maiden anvil, can i report something to you?

[maiden anvil]

sure

[undone topaz]

esse evento acontece a cada quanto tempo

[timber siren]

the page has time ouot. the page was not found. Please complete capture. forbidden. forbidden

[winter tiger]

got banned for "using hacks" when i never used any external software for advantage, how can i appeal?

[maiden anvil]

if you get the forbidden error, keep trying. it'll go through eventually

[maiden anvil]

please contact a moderator privately

[winter tiger]

I cant see the members list for some reason. can you @ any mod for me so i can dm them

NVM

[sacred hound]

#help
The game won't start. The loading window stays, although Steam says I've already played for 5 hours, but Transformice just won't launch
I have the Windows

[jagged creek]

okay! electron for me did the same thing unfortunately :(

[jagged creek]

can you farm cheese with only yourself in the room?

[maiden anvil]

no

[jagged creek]

awe

i need 95 cheese in 15 mins im cooked

i hope the flower tail item comes back soon

[maiden anvil]

ill send you some

wait

do you have space in your inventory? @jagged creek

[jagged creek]

oh my god @maiden anvil 😭 thank you so much!!

but I have bad news.

I can give it back though!!

[maiden anvil]

you can keep them it's fine

[jagged creek]

you're actually so nice thank you so much

[jagged creek]

im ngl... i won't insist cuz every cheese counts 🙏 thank you a lot!!

can anyone spawn a black fruit in my inv cuz i didnt get it

40 min interval too this is hell

it was the last one for the shaman orb 😭

[harsh sparrow]

yo, is this game not playable on linux? i switched to linux mint not long ago and it seems like everytime i try to open the game it crashes instantly.

[distant stone]

Can you get repeated items from halloween chest or is it always one u don’t own?

[maiden anvil]

it's always something you don't own

[wise sundial]

And its randomized right?

[maiden anvil]

yes

[vague knot]

hey i wanted to ask if anyone of you has that too, my game crashes before event sometimes, like exactly one round before it xd and when i restart i missed the event :c every other game doesnt crash at all

[wind basalt]

r u playing on steam? the game tends to crash every now and then if you're playing for a while, a lot of people, including me, log out before events or after two sham rounds etc because we don't want to lose time

but don't restart the game too close to the event, just like 5-10 minutes away so that you get your rewards

[jagged creek]

happens to me too, usually right before im shaman

[vague knot]

oh oki thanks for the tipp c: will try

[wise spear]

#help
Hi, in the middle are 3 yellow berries. But i get 1 everytime. Is this normal. Or smth like sometimes i will get 1 sometimes 2 or 3. Like its randomized or broken?

[bleak siren]

is there any reason why i wont get any berry at the end?

seems like its a ocurring problem

[broken saddle]

I remember this server having some sort of "fan/art" channel where you had the chance to pay artists (basically art commissions) and they would make some drawing for you.. but- i cant find the channel anymore, did they remove it or where do i find it on this discord server ❔
I wanna take a look at it :)

[maiden anvil]

#1038205219772846220 but please contact the artists privately

[broken saddle]

[winter tiger]

hola

[jagged creek]

everything's broken atm

fifth time i dont get any berries rn

[spark latch]

how do I post a ban appeal to the staff contact forum?

[simple pecan]

Any mod online ? I need help 😭🥺

[dusk grail]

is there any problem with me just doing the event on a friend’s account? i won’t farm cheese or gain any benefits, just complete the event

[stable ice]

not like anyone will know if no-one says anything

and completing the event would be a benefit 👀 just be hush hush about it

[carmine folio]

i’m confused

[stone barn]

you can dm me about it if you still need to appeal

[stone barn]

if you still need help you can dm me

[cyan bay]

Transformice doesn't have any kinda of public api? not even for my local session to know basic things like username, current map/room

[green valve]

well unfortunately it only works normally when I play from hotspot so its my isp? any ideas? probably I cant help it right? :<

[distant stone]

But what happens if you own everything?

[maiden anvil]

you can't buy the chest

[bright estuary]

Sorry can someone help me with changing my account’s email? I’ve contacted by mail, but they werent very helpful😭 some things they ask for, i dont know how to access sanctions list & the infoshop command doesnt work for me in game. Im asking for their help to access these things but they say “for security reasons we cant, you could try providing more information again” 💀 idk what else to do. My account was made in 2011, my original email was hacked and i changed the address. It’s unfair

Like im not asking them for my private info obviously, just HOW to access it so I can Give those things to them

[maiden anvil]

you can't access the sanctions list because you're supposed to keep track of that information yourself.

with /infoshop, send the command in the chat with the shop closed, then open the shop. if you switch between categories, a code should appear on the corner of every item

alternatively you can check the wiki https://transformice.fandom.com/wiki/Shop/Fur and get the code from there. you'd need the category number (it's 22 for furs) and the fur id

so the code you'd need to include in the form would be 22,[FUR ID] (minus the brackets)

[zealous iron]

passing on a question from my friend who i just got into tfm:
can you change your ID numbers in your username at any point? people have been spotted with specific numbers (6666, 0666, 1994) and we're wondering if it's luck, an actual feature, or if they just mass-made alts until they got what they wanted lol

[tidal veldt]

Hello that I am banned for using a hack?

[dark aspen]

Probably mass making accounts till they get one with a “cool” tag

[stone barn]

Please dm me

[zealous iron]

gotcha, thanks!! neither of us are gonna do that for the record lol he just wanted to know if it was a built in feature

[tidal veldt]

ok

[cyan bone]

hello, i have a bit of a confusion regarding the new event, what's up with the event chat room, and is there any way you can get multiple events at once?

[summer spindle]

fake

[jagged creek]

i broke my game

wait the cap aint 200 anymore??

omg 🙏

ooohh

this is so much better amen

[winter tiger]

hol

[chrome cipher]

what are the drops of the chest?

[chrome cipher]

better question

can you trade someone a chest?

[balmy echo]

no

[balmy echo]

chest rewards = cosmetic items, titles, orbs, emojis and badges

[chrome cipher]

tyy

[atomic yew]

where this chest?

[olive vine]

after event map you get a map w him on a cliff

[carmine folio]

can someone help me with this?

[hasty eagle]

I changed my in-game name, tried to re-verify but it says to contact a staff member. Anyone available to help me or do I have to contact someone on the forum?

[olive vine]

idk

[maiden anvil]

i removed your verified role, you can reverify now

[hasty eagle]

Thank you!

[shy marsh]

I just want one of my old 2010 2011 accounts, the contact tfm form isn’t working out for me because they never believe that it’s my account even though I provided the correct information, and I’m just done with it. If anyone can help me (or if someone has a spare 2010 account I can just have and put my email on), I’d appreciate it. I cannot stand the new username system and don’t want a random number after my name. I logged into one of my old accounts, but I still need the email changed because I don’t know what my old email is. Please dm me

[maiden anvil]

unfortunately it has to be done through the contact form

[shy marsh]

They need to help me better then because they keep refusing to believe me

[maiden anvil]

https://atelier801.com/topic?f=5&t=786596 try reading through this thread. if you can't provide information that matches the records, the contact form admins can't return your account

[zealous iron]

^ as far as im aware i only provided correct information; things can also just change over the years. like how im still at the same location, but our wifi changed since i made my tfm account, so i dont think the IPs lined up. sometimes you just cant get your childhood accounts back i already accepted this, its unfortunate but my fault for not remembering what i made my password

[vague knot]

im so confued, i helped 15 mice and then i only got 20 xp for helping 1 mice? :c

[stone barn]

it happens to me on dual sham maps when the other shaman enters my/the hole after i do

[broken saddle]

If its dual shaman, then only the shaman will get saves/xp if the mice entered their colored hole.
(if you are blue, but mice went into the pink hole, then you wont get xp for it, it has to be your color.)

But if thats solo shaman, then its a visual bug, it often tells you "you saved 1 mouse" and a few chat messages down you will see "you saved 19 mice" and it gives you 2x a message for your own round (strange bug which very often appears on "without skills" mode) 🤷‍♀️

[sacred estuary]

Oh wait im fuckikg blind its a cheese quest
Ignore me

[wispy rivet]

help

[stone barn]

you can dm me :)

[wispy rivet]

heeelpp

[graceful latch]

I've been trying to get access to the fashion channel but I don't think I have access to it? I thought I was approved/did everything to register myself am I missing something or can someone clear me to view those channels please?

Because there are still channels im not allowed to view

I definitely clicked verify on my account too

[maiden anvil]

hi! you need to verify your account

https://staff.atelier801.com/discord

[graceful latch]

I thought I did I even tried multiple times </3

[maiden anvil]

if you somehow can't do it, if you contact a staff member they can help you out

[graceful latch]

Okay!

[wispy rivet]

cate preciso de ajuda

[left swan]

okay i really want somebody to reconsider the whole "suicide encouragement" ban bc i dont wanna be close to BoS /: can i get that off my record because it was misconstrewed.

[stone barn]

can you dm me about it?

[shrewd plank]

@coral tusk как можно с вами связаться? Нужна помощь с восстановлением аккаунта, все данные есть, написать на форум вам не могу т.к. аккаунта нет

[coral tusk]

С восстановлением аккаунта может помочь только поддержка. Модераторы не имеют доступ к вашей конфиденциальной информации и конкретно с этим не могут помочь.

atelier801.com/contact

Если не знаете что заполнять в качестве доказательств, воспользуйтесь подсказкой которая вылазит при выборе «Смена Email» или «Смена пароля» в категории обращения. А после обратного не забудьте переставить цель обращения на «Другое».

Если после отправки не получите ответ в течении двух недель, обратитесь к любому модератору.

[shrewd plank]

Я с этой целью и пытаюсь связаться с вами потому что в прошлый раз когда отправляла - ответа не было)

[shrewd plank]

А ещё я не знаю как приложить фото-материалы доказательств, т.к. там не было функции прикрепить файлы

[coral tusk]

Давайте продолжим в ЛС.

[pearl stump]

Is it possible to recover an old account without email?

[maiden anvil]

you can try via the contact form

[pearl stump]

I did that but I didn’t get any answers

[maiden anvil]

how long ago did you send it?

[pearl stump]

It was like two years ago lol

[maiden anvil]

please send a new one! (sorry for the delay)

if two weeks go by after you send this one and no one answers, contact a staff member

[pearl stump]

Where can i find it

[maiden anvil]

https://atelier801.com/contact

[pearl stump]

Where am i supposed to get their answer?

[maiden anvil]

the email address you used in the form

[pearl stump]

Oki but i didnt use the username of the account i lost tho i used another one

[primal garden]

On HLL do I gotta sign up to use the TFMC clam name as I tag ??? As I play pretty competitively and would like to join or be apart of it?????????

[runic furnace]

algum adm br aqui? pecisando de um suporte

fui banido sem motivo, ontem de madrugaa me enviaram um link pra fazer uma votação funcorp, ai eu fui la e coloquei meu nick e senha, so que dps de umas 2h eu vi umas mensagens no cafe sobre o assunto dizendo q isso era pra roubar conta, ai eu fui e troquei a senha e dps fui dormi, quando fooi hj agr por volta das 15H fui entrar na conta e eu tava banido

[maiden anvil]

boa tarde. envia um formulário de contact aqui, em inglês https://atelier801.com/contact

[runic furnace]

tem que ser em ?

ingles

[maiden anvil]

sim

[runic furnace]

enviei em portugues antes

[runic furnace]

blz

na parte de categoria coloco oq]

[maiden anvil]

outro

[runic furnace]

ok

mandei, espero quanto tempo ate o retorno deles?

[maiden anvil]

pode demorar até duas semanas. se passar esse tempo sem resposta, entre em contato com um membro da staff

[runic furnace]

a resposta deles chegar por email?

[maiden anvil]

sim

[runic furnace]

blz, vlw

[shy marsh]

want to leave a message so you don’t wonder why everyone is quitting this game. On International Racing, every day there are hackers, and instead of banning them, the moderators are playing events, vanilla… So, are we banning hackers or not?

[keen spruce]

hello, @maiden anvil I jus got room banned by someone most likely botting, what mod do i contact on discord that wont completely ignore the message?

[spiral bronze]

@Xorcist My backup account is banned and it was supposed to be unlocked in two hours. Currently, my main and backup accounts are banned, and the ban period has been extended for no reason to 1440.

and closed dm bec he know he s fault
@steep gyro

[slender temple]

Pessoal , alguem pode me ajudar ?

Minha cnt foi banida, acredito que seja sido por engano, confundiram minha conta com outra

@maiden anvil consegue me ajudar?

[stiff haven]

Hola! Algún admin que pueda ayudarme? Tengo mi cuenta de transformice desde el 2013, pero por alguna razón, cerca del 2020 decidí cambiar el nombre y contraseña de esta y luego terminé perdiendola. No la tengo asociada a ningún correo ya que en esos años no era necesario y ahora me gustaría volver a jugar. La última vez que jugué creo que fue el 2024/2025, de hecho lo hice mediante steam. Pero no sé guardó mi contraseña. Podría hacer algo o está perdida para siempre?😭

Estoy algo desesperada, ya saben lo que hace esto de crecer y necesitar aferrarse a algo de la tierna infancia

[shy marsh]

Just wanted to point this out, having a laughing fit bc of it

[cinder forge]

@coral tusk im waiting for your answer on the „criminal acts” i promoted, because i don’t think defending a country is a criminal act

[coral tusk]

You threaten on the Russian server that you will kill Russians. The answer has already been given.

Try using your head to think next time.

A detailed answer was given on the forum

[cinder forge]

i didn’t threaten anyone xD show me the exact message where i threatened someone

[runic furnace]

a minha tmb

[slender temple]

A minha ta ban ja faz 1 ano

[runic furnace]

mandasse mensagem no site deles?

[maiden anvil]

#br por favor

[bold whale]

i need help im new to the game and want to disable the timer but i cant without lua permissons but i cant set it up to work :((

[burnt quest]

hey, a friend's account got banned and i'm trying to helping em, what should my friend do to recover their acc?

[maiden anvil]

they'll need to contact a moderator privately

[burnt quest]

oh my bad, i used the wrong word, it's "hacked". do they still have to do the same?

[maiden anvil]

they'll have to send a contact form in that case

https://atelier801.com/contact

if they need a safety ban, they can contact a moderator

[burnt quest]

alr, thank you

[simple pecan]

How its possible this tranformice is full of members of staff bad, even ADM, and nobody cant do nothing? And nobody talk Over 😭💔🥺

[simple pecan]

Mod Aodin is the best already answerd me... With news but this above should BE reviewed and Be talked a lot!!! 😔😔😔💔💔💔💔

[patent coral]

oi alguém por favor me ajuda a recuperar minha conta!! eu lembro o nome e a senha, mas nao lembro o email!!

[jagged creek]

guys, I've talked to a friend earlier and he told me there are days where every item in the game is on the shop... is that true? if it is, is it possible to know when?

[grave marsh]

during anniversary which is in May
theyre in shop but not on sale

[analog patio]

is it okay to say in general chat that i draw people again for shop items because of the new sale? or only ingame?

[maiden anvil]

if you're posting here, use the #1038205219772846220 thread

[steel aurora]

Hello everyone, im having an issue with getting my account. I had an old account linked to my email but i couldnt remember the username to reset the password. I made a new account, and when i went to log in it gave me the option on which account i wanted to log in so i got my old username back.
I went and started the prosses to change my password, i got a code on my email, put it in, chose a new password and it gets stuck on the "Changing password..." loading screen. Its been like this since yesterday, what can i do? I contacted Atelier801 through the form but i havent got a reply

[maiden anvil]

http://atelier801.com/forgotten-password

[steel aurora]

@maiden anvil I will kiss you on the lips

Thank you so much

[sacred hound]

Hello. What should I do if I remember the username of my old account but don’t remember the password? It’s asking me to enter an email, but the account is so old that the email address is no longer valid. Is there any way I can recover my old account using just the username?

[maiden anvil]

send a contact form https://atelier801.com/contact

[sacred hound]

Ty!

[fallow osprey]

Dulceraton

[icy trout]

how to get that badge

im looking in fandom but cant found it

[harsh bear]

u cant get it anymore but u could during the 15th anniversary event

[icy trout]

oh sad

prob the first anni badge you cant get

[harsh bear]

yep

im wondering about the next anniversary event tho

[icy trout]

when it may be

[harsh bear]

may 1st

[icy trout]

ok ty

[jagged creek]

wait wdym theyre in the shop but not on sale? then why are they in the shop? 😭

[maiden anvil]

normal price

not discounted like the weekly sales

[icy trout]

is that fur have even badge ?

can see in fandom

[maiden anvil]

it hasn't been added yet

#item-suggestions message

[icy trout]

ty

[stone barn]

Transformice is not a place for politics, nor is this server. Please quit discussing it here, dm a mod if you'd like to appeal your sanction

[left swan]

@halcyon flume I'd really appreciate if you opened your dms

[halcyon flume]

as stated in my profile, i do not accept discord dms. if you would like to appeal, do it via forums.

[fallow spear]

For the last few days (or two), a player or players have been flooding the chat with strange characters, making it impossible to report since the game crashes as a result. What to do in that case?

I've seen even crazier; the room was flooded with about 100 mice upon my login after the crash.

Edit: I only caught three names.

[signal lodge]

Honest question: what are players supposed to do when reports in game get ignored & you are told in dms by mod that screenshots and things of that nature are not acceptable for off game reporting.
How are reports supposed to be handled if chat logs do not stay and so many reports get ignored? And then bringing up a report that was ignored, gets the person reporting in more trouble.

How are moderators kept in check from abusing their power? Because honestly I see that a decent amount & quite often it does not seem that moderators in game want to even do the jobs they signed up for.

WEEKS ago, I reported a user in game for 2 hours straight, nothing happened so I came here BEGGING for help, got ignored, my message deleted a private automessage warning & ignored when I continued asking for help. It feels wrong to support this game so much if I can get in trouble far more than people actually doing things wrong.

Also the "tfm isnt a place for politics" yet having a pro genocide mod who mutes people for things relating to the genocide they support is truly nuts.

I'm sure this will get deleted and I will receive another warning. But it feels wrong to not ask these questions & I am asking in genuine, I do truly wish for answers and not a argument. If you chose to punish me again, at least have a conversation about it with me in dms instead of ignoring me entirely please

[stone barn]

please dm me with those, I'd love to answer them :)

I'm in the same room as we speak, I 100% agree with what she's doing. Y'all people need to calm down

[shy marsh]

is she a EN mod?

[stone barn]

She meaning Yuki? She's a HE moderator

[shy marsh]

she can mute people speaking english?

[fresh flame]

This is a fucking joke

[stone barn]

It depends on the context

[onyx wigeon]

Are there any account requirements before setting up a profile avatar through Atelier801 website?
e.g.: minimum cheese amount collected, account time... something?
I've been trying to set an avatar and it's always blank

[maiden anvil]

use the /avatar command in-game

[onyx wigeon]

oh, that's new for me.
never knew about it, I always thought the only way was through the forum.
thank you!

[cold seal]

e v3 veve v 3 b3

[vagrant sparrow]

Hi! I tried to recover my account via "Contact" but when I send the letter ''internal error'' pops up. Can't find any solutions on forum unfortunately.

[maiden anvil]

could you try again please? the forum is ancient and will often throw errors

make sure to save what you wrote to your clipboard

[half abyss]

What is the divine mode

[stable ice]

me 💅

[jagged creek]

why did my message get deleted bruh

[half abyss]

how to get the divine mode

[maiden anvil]

5k saves in normal mode + 2k saves in hard mode

[half abyss]

Thx

[half abyss]

What is the fastest way to achieve that

[dire swift]

I'd say cheese farms, find a player or two, get good at the game, and speedrun vanilla maps together to grab saves

[vagrant sparrow]

still the same problem

[maiden anvil]

oof 😭 maybe try in incognito mode or a different browser? or try later. if you keep trying it eventually goes through

[maiden anvil]

what housegoat said! you can try capitalizing on there being an event going on, as international vanilla rooms tend to fill up

[vagrant sparrow]

i’ll keep trying! ty <з

[shy marsh]

Can someone please put a version of the clown fur in the shop without the shirt

[cobalt mural]

Hello all,

I have been having issues opening Transformice from steam on my macbook. I used to be able to play on this laptop until one day it suddenly stopped working. It's been about a year since it stopped working but I couldn't find any information on how to fix this in the forums. Even now I still have the urge to play but I can't, so I figured I'd reach out to you directly.

Basically, whenever I open Transformice in steam after clicking play, it'll open the Transformice Icon in my menu bar as if the game is open, but the actual window never shows up. I have tried reinstalling, restarting my computer, cache integrity checking, reinstalling steam. I have really tried everything. I don't know the issue. I can attach a screenshot if needed
Info on my current macbook:
MacOS version 15.7.4
Processor 2.4 GHz Quad-Core Intel Core i5
Graphics Intel Iris Plus Graphics 655 1536 MB

[sacred hound]

Hello
Can I transfer all the cheese from one account to another?

[maiden anvil]

you can send cheese coins via letter, but you can't transfer shop cheese

[maiden anvil]

can you try this? #help message

[sacred hound]

Oh ok, ty 🙁

[cobalt mural]

OMG!!! it works! thank you thank you thank you!! i honestly thought i would never be able to play again

[maiden anvil]

[radiant walrus]

I recently changed my nickname in the game but it didn't updated here on Discord

[maiden anvil]

you'll have to reverify, i can remove your verified role so you can do that

[radiant walrus]

okay thank u

[maiden anvil]

https://staff.atelier801.com/discord

[frank relic]

How do i actually send a record vid? How to validate it?

[distant minnow]

you need to be in the tfm records discord server

[frank relic]

oh, how to enter?

[distant minnow]

dm me i can inv

[frank relic]

okay

[covert siren]

Can i trade strawberrys? One friend said yes

[maiden anvil]

no

[cloud elbow]

Hi, what is the first thing Indiana Mouse sells ?

[river anchor]

its the miscellaneous chest

[cloud elbow]

and the second thing Indiana Mouse sells is a miscellaneous chest too ?

[maiden anvil]

it's a global chest, it contains rewards from every event

[cloud elbow]

oh okay, thanks

[mellow kestrel]

hi i'd like to appeal a sanction

[strange otter]

hi i have an inquiry

[lunar forum]

hi, may a moderator contact me pls?

[untold dagger]

I want to speak with a moderator, please

[green valve]

did anyone had a problem when game loads (well for me its lottery if it loads or not but thats another thing) but they cannot change room cause room just freezes and theres just this lady 😭 😭 i think i tried everything seriously

[icy trout]

why i cant change my profile picture ( im uploading new one but nothing )

[green valve]

./avatar and you can pick pfp locally, but it works only if you play on windows apparently

[icy trout]

oh that way worked

bcs i was doing it from the atelier801.com/profile

[green valve]

yeah it does not work that way for a while now

[icy trout]

ty for that info

[maiden anvil]

it works on mac through a different standalone

[green valve]

ohhh then that to, i said windows cause i know that it doesnt work that way on linux:/ forgot about mac existence lmao

[distant minnow]

Need a discorderator I can dm

[maiden anvil]

[distant minnow]

oki bet

[shy marsh]

Some of the skill descriptions just stop in the middle of the sentence so I have to keep asking people what they do 💀

[maiden anvil]

you cand find them in the wiki! https://transformice.fandom.com/wiki/Skill

[shy marsh]

Tysm

[vocal sorrel]

hi, can i also dm you?

[maiden anvil]

what's up?

[jagged creek]

this title is unaligned, can it be fixed? its bugging me 😭

[icy trout]

is there an daily cc limit

bcs rn im farming but not getting cc in the shop but it count in the stats and im getting exp

[maiden anvil]

Since 2020, shop cheese only increases for the first 60 gathered cheese in a 30 minutes interval, starting from when you gather the first cheese. After that, gathered cheese only increases the stat on your profile, but not the cheese count in the shop, until the 30 minutes is up.

[icy trout]

so 60 cc per 30 min

[maiden anvil]

[vocal sorrel]

inquiry about the retaliation bans. my friend (and others) have been unfairly banned for critiquing the moderators, despite this not violating the rules of this server. wondering if this will be fixed/repealed.

[pulsar apex]

Going into full screen causes that

If you want it to go back to normal you have to switch it off sadly

[coral tusk]

ye, its most likely because of fullscreen mode. sometimes relog helps.

[maiden anvil]

sorry for being late

i haven't really gotten involved in what's been happening here (stuck in group project hell) so i genuinely don't know

[ornate briar]

Hey how do I change my pfp on a Mac?

./avatar doesn't work

[balmy echo]

changing it works through the .exe version on mac if you have that downloaded.

[stone barn]

Matza was the one placing those timeouts/bans and a lot of in-game sanctions, I’m quite sure she said that somewhere

[granite compass]

Hello. Background in the game is blinking and its impossible to play like this. How to fix?

[vocal sorrel]

so the head admin was dishing out retaliation bans?

[maiden anvil]

hi! use the /bg command

[vocal sorrel]

it's ok XD i was super late replying as well. good luck >~<

[maiden anvil]

thank you!! i'll need it

[granite compass]

LIFE SAVER

[vocal sorrel]

also..i want to once again point out that critiquing moderators - or anyone of that matter - does not violate the rules of this server, hence why i keep saying "retaliation ban"

[stone barn]

“the moderators of this server have the right to take action as they see fit” #rules-and-roles message

[vocal sorrel]

so i suppose "taking action" against people who critique your moderation team = getting banned. thank you for your response.

[stone barn]

#transformemes message matza on the topic a few hours ago

[vocal sorrel]

ah i'm not verified. thank you for sharing that though, maybe this is what motivates me to finally click a few buttons lol

[stone barn]

there you go

[dark aspen]

There is an appropriate way to critique something without breaking rules. What has been going on the past few days was not alright. Many people were making rude comments. You can say things without doing so. Most of the people are just trying to start unnecessary issues to create drama because for some reason it brings them enjoyment. So short answer is they did break rules. Criticism does not mean being rude or attacking others.

[vocal sorrel]

from what i see, some who were banned were not being rude. i understand your point though, so thanks for sharing

also being rude shouldn't really equal a ban lol but ok

[vocal sorrel]

thank you for showing me

i do believe that what Kian said was evidence for Yuki but i suppose that's overlooked as well
though i have no idea if Kian has went to the forums about it or not

so i guess what you're saying is that unless people prove what they said about Yuki was true they're just permabanned lol ?

[dark aspen]

Most of the people I banned or time outed the other day were continuing to talk about something the game admin asked to be stopped—so that was against their rule they said. Or spamming a photo from 8 years ago to target an Israeli player. Most of the people here wouldnt like the staff to be sharing screenshots of their chats from 8 years ago, so Id appreciate it if others here did the same moving forward.

[vocal sorrel]

continuing to talk about something the game admin demanded be stopped still isn't breaking a rule. i don't want to keep going back and forth with you because we do not see eye to eye. i really do appreciate you talking with me though and trying to show me your perspective, thank you

[dark aspen]

If you cant understand why you need to listen to the games administrators, then Im not sure what else I can say or do here.

They can set any rule theyd like. Its their game.

[fickle steeple]

yall my account is perm ban is there anyway to unban it?

[stone barn]

you can contact me about it

[fallow osprey]

My brother, the game is already dead with the establishment of these rules. HOC has died

After a year or two, Trans Formis will die like all other games

[molten scroll]

wym hoc has died ? it's literally more fair and accessible to everyone with these new rules

[fallow osprey]

11 people, one person in a room, brother, it is not fair, it is the truth, all people have retired because of this law, and after a year he will die.

6 people in a room is better than 11

[slate sequoia]

i got banned and i dont know why no reason was listed and theres no sanction i can see on the forums

What is going on several of my friends got banned at the same time i did as well we werent doing anything against the rules

[stone barn]

hi, feel free to dm me about it

[slate sequoia]

thank you! 🙂

[austere gale]

Is there a mod who can help me, please?

[slow terrace]

why was espeontigreo#0000 removed from the server?

[shy marsh]

is there still a thread for customization suggestions?

[maiden anvil]

unfortunately no (it's archived) but i'll ask flash in the morning if they want to bring it back

[shy marsh]

aa tysm cate!!

[subtle scaffold]

@sour spade could you check your pv messages? i sent some question, i think you can help me

[vocal sorrel]

assuming it has something to do with this #help message

[slow terrace]

that was my thought too lol, idk

[cold willow]

Changed my ingame name to "Vanilla_bean#8121," who do i ask to change it again here?

[grave marsh]

a discorderator will remove ur verified role when theyre available n u can reverify

[cold willow]

sounds good, ill wait for the time being

[stone barn]

removed the role, reverify please

[cold willow]

it worked, thank you!

[stone barn]

[unborn yoke]

Tfm isn't loading on my laptop, what do?

[coral tusk]

hi try this
#help message

[unborn yoke]

Already tried those rip, but I can try again

[upbeat acorn]

Hello, can you buy Fraises with Steam Gift Cards? o-o

[coral tusk]

Try to use this then

#help message

[final garnet]

hi is there a mod i could talk to? i got muted for what i believe to be a completely unfair reason

[coral tusk]

hihi, you can activate it on your steam account and spend it on fraises.

money from the gift card will be credited to your steam balance.

[upbeat acorn]

Oh alrightie, thank you!!

[coral tusk]

lil note: you can only spend them by logging into the game through the steam client

[stone barn]

you can dm me if you haven’t reached someone else already

[rocky imp]

Hello, why can't I write on the #pl channel?

[maiden anvil]

verify your account https://staff.atelier801.com/discord

[rocky imp]

Thank you !

[fallow osprey]

hi guys

https://prnt.sc/HzP48bTMcVJS

Please tell me what useful information you need to recover my account I did not buy all strawberry fur from my friend

[hexed ferry]

I need a mod , is matza online or can i have a mod ask her to check her forum messages asap?

[clever ginkgo]

isnt color enough??

my friend have only white color and he can send gifts

[unborn yoke]

yea I retried all of those and none are working :(

except router bc i cant do that

[left pumice]

At the moment, you need any color for 150 strawberries OR a fur to be able to gift, 50 ones don't work

[clever ginkgo]

oh my god 😭 okay

thank u!!

[left pumice]

Npp

[hexed ferry]

Still need matza to check her forum messages or for a mod to inform her, can anyone help? my friend needs to speak with her

[dark aspen]

Can you message me your account name and what the issue is you need looked into?

[cloud elbow]

does the shaman skill called ''Renewal'' also reset the red hearts ? or only the resuscitation ?

it doesn't specify on the wiki

sometimes it doesn't reset the resuscitation, it's weird

[pastel onyx]

necesto ayuda

[ember marsh]

oh man. I really want to play this game again. I tried to download it on steam on my macbook and the browser never open. im devastated

[maiden anvil]

#help message

[ember marsh]

i really hope this method will work fingers crosseddd

[static junco]

Hello, is there any possibility to find my username with my email?

[supple verge]

Try using your email as the username to log in

[lime panther]

Someone knows what's up with modules those days lately? For example i can't module in tribe or when i tried to create module rooms it became vanilla 😔

[stable ice]

they borken

[spare rose]

hey does anyone have problems with serwers? i cant even log in becasue it appears this "Tentative de connexion au serveur (11801)..."

[lyric cargo]

what happened with modules @maiden anvil

[stone barn]

lua is down again

[lyric cargo]

when it comeback

[stone barn]

I'm unsure, hopefully soon

[lyric cargo]

ok thx

[icy trout]

why i got banned ?

any mod that may know to say

[molten scroll]

close puffin and reopen it and it should work normally

[icy trout]

still the same thing

[harsh bear]

it's because you're using puffin lol

[molten scroll]

even with a new tab ?

[icy trout]

yes

[tame folio]

keep reopening

[twilit pine]

ik this stuff isn't really the issue the discord team deals with but I was just wondering if I get denied being able to switch my email I can try again with more thorough answers? I'm terribly desperate to be able to actually do things on my childhood account whoops

[halcyon flume]

your account doesn't have a current ban on it, so it's probably a puffin issue

[worldly linden]

yes, if you remember more details, you can send a new contact form

[twilit pine]

okay ty!

[fiery shuttle]

if it's for appeals please use the forums: https://atelier801.com/new-dialog?ad=Faerie%230010

[icy trout]

Faith#7752 is the user

[halcyon flume]

also nothing

[icy trout]

ok it was prob puffin probles sorry for wasting ur time

[halcyon flume]

nppp

[shy marsh]

You guys need to make it to where we can actually get an old account back, especially after ruining the username system. Whatever you're doing now is not working. It feels like that person isn't reading the information we put in the contact form at all. I gave them all the correct information including my exact location I was at when I made it, I want my account.

[coral tusk]

perhaps the information you provided was insufficient or inaccurate. you can try again if you recall any other helpful details about your account.

[analog rune]

Hello i need help with ban on my account, can someone talk to me?

[stone barn]

you can dm me if you still need help

[gray totem]

hey can anyone help me
theres a weird pixelated diagonal line on my game
and also everything is always blinking and its really hard to see
i just installed the game on steam
how do i solve it?
i dont think i can send a screenshot to show
:(

[maiden anvil]

use the /bg command

@gray totem

[coral tusk]

this issue has already been resolved in the main channel

[maiden anvil]

i just saw, sorry

[radiant abyss]

I need help. Due to an internet failure, I experiencend lag and was banned

[woven sedge]

hi cate, is this the only fix for it ? a friend of mine has the exact same issue but she has to use /bg like every 5 minutes if she doesn't wanna have a stroke 😭

and i wonder why this happens as well

[maiden anvil]

hi!! i believe so 😭

[woven sedge]

thank you

[stone barn]

hey, you can dm me if you still need help

[sacred hound]

Hello
How do I log into the Atelier801 website if I haven't registered there? And I don't see a button to create an account

[maiden anvil]

do you have a transformice account?

[sacred hound]

Yes

In the game

[maiden anvil]

that's your atelier account

[sacred hound]

Oh tysm

[woven sedge]

Regarding a fanart gallery, can i send sketches too ? Does it have to be tfm fanart ? Does it have to be furry ? Or i can also post anything art related ?

[maiden anvil]

yes/no/no/yes

[thick lava]

how can I link my Discord account to another game account?

[maiden anvil]

i can remove your verified role so you can reverify

[thick lava]

ok

[maiden anvil]

https://staff.atelier801.com/discord

[thick lava]

thanks : )

[royal gorge]

is farming kills on mice in Survivor in private (@) rooms allowed?

[stone barn]

I'm quite sure it's not

unless done the 'normal way' (like in any other public room)

[woven sedge]

Okay thanks a lot !

[cold smelt]

Hi, I need help. I can't reset my password to my account. I have my email addres that is in this account any my nick, but it dont work. Can I contact with somebody?

[wind thunder]

hello, i cant add an atelier 801 avatar. i tried conversion to 100x100 jpg file, the file's small enough, cleared my browser cache, changed my browsers but to no avail. help would be appreciated

[coral tusk]

Use /avatar command in game

it is no longer possible to set a profile photo through the forum.

[spice seal]

hello, I got banned, where can I find Russian moderation?

[wind thunder]

thx a lot

[coral tusk]

Hii try this
https://atelier801.com/forgotten-password

[wind thunder]

so the button on the forum's now broken huh

[coral tusk]

as far as i know, the function is being transferred to the game for convenience.

[cold smelt]

I tried, but it says that my email addres is not corretc but it is 100% 🙁 I have on my email addres history with this account. I think that somebody stoled my accout \

[wind thunder]

isnt the avatar also used in tomb rumble tho?

been a long time since i last played tomb rumble

[coral tusk]

Please use contact form to restore your account atelier801.com/contact

[coral tusk]

This should apply to all games as fair as i know

[spice seal]

?

[coral tusk]

Hi. You can write to me on the forum and I will respond asap

[spice seal]

I can't, I'm banned.

[true karma]

is there a way to recover an account if you only remember the name (no hash) and the mail? lol

[prisma hawk]

you can try to search the name up on the forum and see if you recognize the hash

[true karma]

youre sooo smart ty

[cold smelt]

Thanks i hope it will work ❤️

[true karma]

i found it ty for the help

[coral tusk]

I send u friend request. so you can dm me here

[naive tiger]

If someone scams, can they be banned?

[grave marsh]

I think it depends, if cc gets scammed I don't think there's anything u can do
fraises idk

[naive tiger]

Yes, 700cc—and I even have proof that he says so himself, haha.

[maiden anvil]

https://atelier801.com/topic?f=5&t=930371#m4

iirc there's nothing you can do