help

[harsh bear]

Well that's hacking

[balmy echo]

Nope it’s just in defi, the player doesn’t even seem to be actually playing just rushing to get to hole to spite others. Obviously players do in the mode.. but this is a bit excessive

[stone barn]

i'd use ./ban and see how many other people do it. its not against the rules per say I think, but it's still quite annoying

[balmy echo]

yeahh that’s what i was thinking aswell. it’s quite annoying as it seems like it’s a someone on new account purposely trying to ruin others gameplay. but not technically against the rules to do so

[rocky sentinel]

bros

i've got my laptop reinstalled and i can't draw normally in tfm

i heard it's common problem in tfm, maybe someone know how to fix that?

(i have stylus)

i tried to do something in my tablet's app, but nothing changed

[nocturne iron]

Hello

Is there a moderator available that could help me with something?

[coral tusk]

hi. send me a friend request so we can chat privately

[coral tusk]

Поищи в настройках твоего планшета/стилуса режим мыши.

[fickle steeple]

i need help

@coral tusk i need help

[fickle steeple]

i accepted

[granite sphinx]

any englosh modddddd

[coral tusk]

i told you to contact any en mod. i cannot help you with anything else

[granite sphinx]

yeah i deleted m,sg

dw i talked to @cursive nest

[spice crater]

thanks! someone from the atelier801 team helped me through this link. They changed my e-mail, and now i got access to the account again.

[maiden anvil]

nice!!! happy to hear it

[noble roost]

do magnetic keyboards with snap tap + rapid trigger get banned?

[ripe gazelle]

How do i get to the support ? cuz i lost my mail from my account that has been created in 2011 and i wanna change it but i can't

[maiden anvil]

send a contact form https://atelier801.com/contact

[noble roost]

hi

[noble roost]

do u know?

[ripe gazelle]

Thank youuu i really appreciate it !

[noble roost]

On my keyboard, it already comes enabled from the factory. In its software, I can change the values or turn it off, and besides that, it doesn’t count as a macro. Even so, is it forbidden?

[maiden anvil]

better talk to a mod

[noble roost]

Can you ping someone? They don’t answer me in the game

[maiden anvil]

@coral tusk

[sharp kestrel]

when is the next event to japan expo?

[coral tusk]

owo

[coral tusk]

any changes to the standard keyboard input can be considered by mods as using cheats

[noble roost]

Cheats are something that automate an action, in my view.
With Rapid Trigger, I just don’t need to press the key all the way down, and many keyboards even come with it enabled by default.
With Snap Tap, it only prioritizes my last input, like not needing to release A before pressing D.

In neither case is the keyboard playing the game for me. There’s no automatic timing, no sequence of actions, and no input without me pressing a key. Everything is still 100% manual, just with fewer physical hardware limitations. If this is considered cheating, then basically any modern gaming keyboard falls into the same category.

[ripe gazelle]

Question, is it possible to play with wasd instead of the arrows ?

[maiden anvil]

yes

[ripe gazelle]

How can i do it

[maiden anvil]

just by using wasd

[ripe gazelle]

ho

[maiden anvil]

do you have a french keyboard?

[ripe gazelle]

nah english this is why its not working for me

my keyboard in game is azerty but i play on qwert

[maiden anvil]

can you do /clavier and see if wasd works then?

[ripe gazelle]

it worked thank you !! is there a wiki for those kinds of commands ?

[maiden anvil]

https://transformice.fandom.com/wiki/Chat_commands

[ripe gazelle]

Thank you, im not bothering anymore hehe

[noble roost]

In CS2, Valve (the game’s developer) kicks you from the match if you use Snap Tap. Rapid Trigger is allowed in 100% of games to this day. In the case of Transformice, are you also banning Snap Tap?

Or rapid trigger too?

@coral tusk

[noble roost]

And in 90% of competitive games, Snap Tap and Rapid Trigger are allowed without any issues, like in Valorant

[coral tusk]

You have been warned

[noble roost]

I want to know specifically which part you are banning, and I’m proposing a discussion. There’s no need to be rude or aggressive.

[maiden anvil]

you're not bothering dw! let us know if you need anything else

[noble roost]

Well, either way, I’ve already disabled both, but you should study these technologies more, since you apparently couldn’t tell me whether Rapid Trigger is also banned. I hope you don’t end up banning high polling rate keyboards too, since that also makes your input arrive faster.

[granite sphinx]

@cursive nest do i get a feedback

guys for the love of god, any EN mods here?

[ornate briar]

need to talk to EN mod

@cursive nest

[cursive nest]

It has been updated

[granite sphinx]

what has been updated im sorry?

so basically i got access to my account again, but i never got an answer to my 2 questions

1. since when is being racist/homophobic a few days ban instead of couple hours mute?

2. forgot the 2nd question

[dark aspen]

[craggy sonnet]

holas cuanto tiempo se demora en contestar los administradores me dijeron 1 mes pero quiero estar segura de que hice el formulario, pueden decirme cuanto se demoran?

[maiden anvil]

it can take up to two weeks to hear back. if you don't get an answer after those two weeks, contact a staff member

[craggy sonnet]

Thank you for your response. I will be attentive. If I don't receive a response, what should I do? Should I come back? Should I contact you here or fill out the form again?

[maiden anvil]

reach out to a staff member, you can dm them here on discord

i'm not a staff member myself, so you'll want to contact a game mod for example

[craggy sonnet]

Oh, so I need to find someone in the game and then contact them here, is that right?

[maiden anvil]

no no, you can do it here. they're the yellow names >

[craggy sonnet]

Oh, thank you. I'll keep an eye out for anything. I'm sorry for any inconvenience

[signal lodge]

May I dm a mod?

[ornate briar]

Which EN mod can I talk to?

[analog patio]

if only

[coral tusk]

Hi. If it's still relevant, send me a friend request and I will try to help

[rugged crescent]

I am writing to appeal the 151-hour suspension of my account. I believe this suspension was automatically triggered by the system because I use the Puffin Cloud Browser to play.

I would like to clarify that I do not have access to a computer and that Puffin is the only way I can play Transformice on my phone, as it is compatible with Flash. I have not broken any game rules; the IP address change is simply due to the operation of Puffin's cloud servers.

I enjoy this game very much and I hope you will review my case and lift the suspension so I can play again.

Account Details:

• Username: Saif_bl#3660

[analog patio]

Can i do something about a user who i added on discord after we farmed for a fur?
Or is it only relevant if it happened ingame

I really need a mod to text me because of child protection. serious matter.

[coral tusk]

Hi. Can I dm you?

[rugged crescent]

Yes sure

[coral tusk]

Hi. Can I dm you?

[analog patio]

yes please

[median breach]

hello

[median breach]

Who should I contact?

[harsh bear]

?

[dusty dome]

whatcha need help with
generally mods have yellow names and take care of most stuff

[tall kestrel]

@coral tusk pv

[pine sun]

Hello, MOD BR ON? help

[onyx escarp]

I need mod to contact me plzz

[midnight thistle]

I think I ran out of options to possibly continue playing this game, the game just doesn't load past the window and gets eternally stuck at 2%
I already tried doing ipconfig /flushdns, logging out and back in Steam and then verifying the integrity of the files, but nothing really changed
I can't access the steam alternative download for windows either, the link just won't work
Even downloading adobe player wasn't enough, the website still refused to open

[shy marsh]

How I can recovery my first main if I dont have email ?

[maiden anvil]

send a contact form

[shy marsh]

Can help me

[maiden anvil]

https://atelier801.com/contact

[shy marsh]

Miss password?

[maiden anvil]

other

[craggy sonnet]

holis disculpen como me podria contactar con un administrador? necesito ayuda sobre el formulario que hice

[craggy sonnet]

nose a quien mas pedirle ayuda:c

[dry tendon]

Well if macro is allowed then so are snap tap. So i say go for it

also when is emojis back? I've waited 2 holidays now

[maiden anvil]

a moderator just said it's not allowed, so let's please not encourage people to break the rules

[dry tendon]

if it's not allowed then why are majority using it

[maiden anvil]

it's still not allowed

[dry tendon]

windows even have own settings u can change to get advantage

or people can have better refreshrate and such

just disable the game completly or get a simple anti-hack software

[maiden anvil]

just because you can do it, doesn't mean you should

[dry tendon]

One thing tfm should do is apologize for lying to me. Telling me to be patient cause it's holidays. Yet i wait for 1 and a half month extra and still no change. All tfm do i ignore players

Grab money and go

[ornate briar]

Which EN mod can I talk to?

[maiden anvil]

again, it's easier if you reach out to them directly

[errant egret]

@fiery shuttle pode me ajudar?

[balmy echo]

just needing some clarification, i’m wanting the 50 star coin survivor item however i don’t have the time or skills to play to get it, would farming those tokens now be considered ‘bannable’ given the new farming rules implemented, or does that just apply to hall of cheese? thanks.

[stone barn]

I'd say farming in the old sense is against the rules, so if you plan on doing it the 'old way' it's not allowed anymore

[tame folio]

really? i thought it was just a hoc rule

& that only first farming was now against the rules

[balmy echo]

understand, that’s a bummer as i just want items but thank you for clarifying !

[ornate briar]

I think the rules around farming are a bit confusing, so if you're unsure if something is illegal, best not to try it

[stone barn]

or just clarify it with staff, both work tho!

[balmy echo]

thank you karo

[ripe gazelle]

@maiden anvil i did the form to change my mail and they wonlt let me 🙁 my account is old asf and i can't remember the info is there a n other way ?

[maiden anvil]

unfortunately no

[wise crown]

i dont even know what xenophobia is can i learn why i got mtued?

[harsh bear]

being discriminatory towards a specific nation or race ig

[wise crown]

thanks but im pretty sure i wasnt

can mods show me the message i got muted for or something

[harsh bear]

yeah that should be a thing actually

cuz u never really know what u got sanctioned for

[wise crown]

yeah the last time i got punished was for "sharing gore link" while in reality i reported someone whos doing that and i got banned for 3 days, and they fixed it 2 days later

so yeah i really want to know why i got muted for

[craggy sonnet]

holas nose a quien mas pedirle ayuda porque mande 3 formularios y aun asi dice que no coicide con la cuenta ya nose a quien pedir ayuda...

[maiden anvil]

please contact a moderator privately

[royal forge]

Intenta contactar con Dulceraton en el #es para que te guíe con tu problema.

[craggy sonnet]

si me ayudo bastante ayer pero aun asi no me concideran con lo del formulario aun queda igual :l

[maiden anvil]

if the contact form admins say the information doesn't match, i'm afraid there's nothing to be done

[craggy sonnet]

I don't want to just sit idly by, I'll see what I can get.

[tall kestrel]

@maiden anvil why isnt my game working?

it doesnt load for me at all

[maiden anvil]

try these solutions #help message

[tall kestrel]

the same

@maiden anvil

help me

[maiden anvil]

i've already linked you possible solutions. if they don't work, just wait and it'll solve itself

[tall kestrel]

nothing has changed

[maiden anvil]

try a different standalone

[signal lodge]

I sent the request!

[shy marsh]

Hi, is there another way to change my avatar without using the /avatar command, perhaps through the atelier page?

[maiden anvil]

no

[analog patio]

if it wont change its due to the images size

[forest sapphire]

also how to appeal cuz im lost

[maiden anvil]

you can contact a moderator privately

[forest sapphire]

js DM them?

[maiden anvil]

yep

a tip: don't message them "hi" and wait for an answer, it's usually easier to just go "hi, i'd like to appeal a sanction"

[forest sapphire]

thanks

[sour laurel]

hiii, I have a problem. A few days ago, a friend told me that I removed him from my friends list in the game, which I thought was strange because I hadn't logged in for a while due to studies and stuff. I assumed it was a joke or that I'd been hacked, but I was leaning more towards the former. A little while ago, I remembered what he said and logged into the game, and it was true. All my friends were gone, and so was the tribe I was in. Is this normal? Did something happen in the game that caused some things to be deleted? Because I was looking at some profiles in the room I landed in, and they didn't have a tribe either...

[jaunty orchid]

that doesnt sound like a normal game issue, friends list and tribes dont get wiped so randomly. so you might wanna change your password

[kindred nest]

hey guys how do i get back my very old account? i know the email that i used (even though i cant find any transformice related emails on there) but i need a login for a password reset which i dont remember of course

[dusty dome]

https://atelier801.com/contact gotta fill this

[kindred nest]

yeah but i need the login here also which i dont remember sadly

[lilac rover]

Hello, i need help in Portuguese (Brasil), is possible?

[maiden anvil]

#br

[jade niche]

Guys, it’s ok i play with 2 keyboards? In wj one press w and another one just playing normal?

[harsh bear]

how would it make sense to u

by playing with 2 keyboard simultaneously

[jade niche]

But of you play pressing w in one

It’s like a macro

[fiery shuttle]

no, it is not allowed

[jade niche]

Thanks

[tight hearth]

@maiden anvil Hello, I am having a problem with a moderator. I was unfairly banned for hacking. I was playing in the Batata module and there were several hacks with tp. I sent the mod proof that several people said there was hacking, but the mod did nothing. The hacks were Arabic and I passed the report on to the karma chat, but they banned me instead. They didn't even give me the chance to appeal the ban. What can I do about this?

[maiden anvil]

you'd have to contact a game moderator about this

[tight hearth]

I did so with the moderator, and she simply told me that there was supposedly enough evidence to ban me. As I mentioned in the module, there are several TPS with hacks, and she does not ban them, but she does ban me.

I told him to come and see the module hacks, and then he didn't give me any answer.

[maiden anvil]

there's nothing i can do here, i'm sorry i don't handle game bans

[tight hearth]

I'm fine, thank you.❤

[strong mortar]

how do you add friends and make a room for friends to join, the game is so tiny xD

[dusty dome]

you click on their name in chat or the little score board thingy and just click add to your friendslist, if they aint in your room you do /friend [username]
then they can join your room in the friendslist tab or you give them the full room name if its private, there isnt really any setting to make friend exclusive room so it would need to be private or have a password

[strong mortar]

the english people can play with eachother but i get my own room even if i type the same name

[bright cedar]

/report

[balmy shale]

Hey, I have a question, does anyone know if it's possible to change the email to transformice if I don't remember the previous one at all? I don't know how to write to support without it

[maiden anvil]

https://atelier801.com/contact

they ask for an email address you have access to so they can reply to you

[balmy shale]

Thanks !!

[analog patio]

generally, not in detail- How many Issues/tickets are currently open that need an Admin to look at them??

like how long can i expect to wait if its already been forwarded?

[maiden anvil]

if you've submitted a contact form, it can take up to two weeks to hear back. if two weeks go by without an answer, reach out to a staff member

[analog patio]

By contact form you just mean reach out?

[maiden anvil]

no, this link

[analog patio]

Okay what if i didnt fill out a contact form but spoke to a mod, and was told my issue was forwarded to the admins? Do i still have to file another ticket/form then?

[maiden anvil]

OOOH okay

in that case, there's really no timeframe tbh

[analog patio]

well that certainly does not look good on them

[maiden anvil]

you can reach out to a mod and ask if there's an update, but it's the weekend right now

[analog patio]

yeah thats why i didnt wanna dm anyone ://

[maiden anvil]

mods are volunteers so they don't really have "work hours", dming would be fine

[analog patio]

but they should still get their ⁨vacation⁩ hours in- like you should with some tea and rest!
Ty for responding

[shy marsh]

Hi where I Can see stats mice ?

[harsh bear]

Cypher801

[sterile raptor]

really amk ?

[ripe barn]

hello guys i have forget my user name in the game but i have the gmail is there's any way i can get my account back cuz i forget my password

[granite sphinx]

why cant i send messages in ⁠events chat

[maiden anvil]

create a new account using the same email. when you try to log into the game, use the email in the username field and enter the password to the recently created account. a pop up window with the accounts associated with that email should appear. that way you can find out the username

to reset your password after: https://atelier801.com/forgotten-password

[maiden anvil]

verify your account https://staff.atelier801.com/discord

[granite sphinx]

nah not worth it

im good

[wind basalt]

I want to enter the giveaways but uh...

[maiden anvil]

try restarting discord? ctrl + r

[wind basalt]

didn't help, I tried on my phone and it's the same

is there any way how you can check if I'm in or not?

if it's not a bother

I really want that fur x)

[maiden anvil]

i can't

[wind basalt]

aw

welp

Ill try later

thanks tho Cate <3

[maiden anvil]

can you try clicking it again? i was getting the same error earlier but i clicked the reaction again and it says i've already entered

[wind basalt]

I did ;o;

[maiden anvil]

oh rip ;; maybe later

[wind basalt]

I was spamming that

yeah

[copper zealot]

hi sorry but i think im verified on a different discord account on my tfm acc in this server and i wanted to have access to the art posting channel :[ is there any way i could un-verify myself on the old one and get verified here? its not letting me re-verify

[maiden anvil]

can you ping the account?

i can remove the role

[copper zealot]

@polar locust

[maiden anvil]

done

[copper zealot]

thank you!!!

[strange lotus]

I have a complicated situation regarding a very old account of mine. I only remember the username. Password I have long forgotten and the registered e-mail that is bound to the account no longer exists. I have tried to message support but all I got back are bot messages saying that the info I have provided doesn't match. If there is someone that can help Me I would appreciate it very much

[burnt umbra]

a mi tambien pasa lo mismo

[craggy sonnet]

que les paso?

[cyan trellis]

Guys, does anyone know why my steam badges dont count, even if I’ve already completed all the game’s achievements several times?

it just doesnt count on my profile

[deft leaf]

Tentative de connexion au serveur (12801)...

• having this error for the past 2 days.

tried dns clearing
tried the official exe with adobe air
tried restarting router
tried verfying files through steam

any help?

[keen ocean]

Are you using a static IP? You need to change your IP address. You can try using a VPN.

[ornate briar]

Happened to me once for days and nothing would fix it. A mod told me to run ⁨tracert transformice.com⁩ and send them the results and they did something on their backend routing or something which fixed it. Maybe DM a mod too?

[barren nova]

Hej, znacie aktywnego admina/moda z polski który by mi pomógł odzyskać dostęp do konta ??
wysyłałam formularz - zamieściłam im też zdjęcia z rozgrywki a i tak atelier 801 uznali, że to nie moje konto

do maila też nie mam dostępu bo nie wiedzieć czemu onet mi skasował (oni też nie odpisali)

[harsh bear]

no kiedy do nich napisalas?

[coral tusk]

You can restore your account only through the contact form. If you dont receive a reply within two weeks, contact any mod.

atelier801.com/contact

[barren nova]

do polskiej administracji nie pisalam, ale wczoraj wypełniałam ten formularz

dzisiaj dostałam odpowiedź, że dane są nieprawidłowe (nie chcą mi przytoczyć konkretnie które)

[barren nova]

I wrote there and the second time it was the same formula. For security reasons, they don't want to tell me which data they consider invalid, and evidence in the form of gameplay photos with a full username is useless to them.

[coral tusk]

Account can only be restored through the contact form. Polish mods cannot help you with this. Try to recall more details and submit the contact form again.

[barren nova]

I still write to them, but I don't know what I'm doing wrong if they don't want to write to me.

[coral tusk]

Its possible that with the info you provided, its not possible to be 100% sure that you owner, or that you may have made a mistake somewhere. Screenshotsfrom game are not accepted because 1. They can be forged 2. They may be screenshots from another person. Players often share screenshots when they buy something or achieve certain milestones.

[barren nova]

So what happens? This is a long-standing account, so it would be a shame to lose it all. The only information I haven't provided is bans and mutes (because I don't have access to that), and strawberries purchased because I don't have access to that either. The rest of the information I provided is true.

I know what my nickname is, I know what my nickname was, I know what my email address is, I know where I logged in, what fur I bought first

[edgy zealot]

Hey everyone! Is anyone else having issued with the /mudiqur command in tribehouse?

[thick lava]

Someone's game crashes during their first or second round. Their mouse, skins, and profile won't load. How can I help him?

[dusk prism]

Hello everyone! Coming back to the game on an account created in 2010, so many memories! I used to play on the shittiest (and smallest) computer in the world, but now I have a « big » screen (Odyssey G5), with a 2560x1440 resolution. If I leave the game as it is, it is SUPER small. But if I click the little zoom icon, it gets enormous and the mice are super pixelated…

Is there a way to have a middle ground? How do you guys with a 2560x1440 screen play?

[sterile raptor]

is this for real ? 😄

./room *village ChatGPT

[sterile raptor]

nice flex but do you have Radeon HD 4870 512 MB DDR5 ?

cuz ı have B)

[dusk prism]

I don’t I just want to stop squinting to wall jump…

Didn’t have a graphics card back then THO

The text in menus is also super buggy when the game is zoomed in

[sterile raptor]

and he is quit 😄

we won

[errant egret]

@obtuse estuary

@fiery shuttle

[obtuse estuary]

hi? do u need smth?

[errant egret]

ye pls

[errant egret]

@round idol r u busy?

[ornate briar]

Maybe some context around why you're pinging mods will help them reach out to you

[maiden anvil]

contact a staff member

@topaz eagle

if you're available lovely

[civic river]

@maiden anvil

didnt got a message back

today it makes 2 weeks

[maiden anvil]

please contact a staff member

[civic river]

who you recommend me to contact ?

if there's any brazilian I would be glad to talk with lmao

[maiden anvil]

@obtuse estuary

[civic river]

thx

[bronze plume]

i did NOT check the giveaway before logging on today and i didnt expect to win the giveaway, i JUST bought the new fur but also won it, what can i do now? :( feel very bad i didnt even think to check first

[maiden anvil]

we'll reroll

[high mountain]

If some insults happen from players (some kind of "hole noob", "stfu panda"), do the report thing with insult flag really work?

I just, want to know what happens after I do it

(Not to say this was the first time I was being insulted nor abused ingame)

[maiden anvil]

a moderator will check it out when they can

[high mountain]

Yes, I just used to warn the insulter that I can just report them, and if it keeps up I do report them

And go to other room

[high mountain]

Thank you

[west grove]

Anybody who can help me recover my account?
Whoever runs the contact form on the website for recovering accounts is just ignoring me

[maiden anvil]

have you gotten an answer at all?

[coral tusk]

can you say when you sent a contact form and got any answer? by the way, don't forget to check the spam folder, just in case.

[west grove]

April 2025, May 2025, and September 2025. I initially got reponses, but they stopped. Now I just get ignored

I have clear proof that the account is mine
I just need somebody to give me a couple of minutes to prove it

[coral tusk]

Lets switch to direct messages. I ll try to help.

[hollow shore]

is there any way to contact an mod?... Ive been trying to reach out to one for quite a long time even here in this thread (pm's dont get send for any reason??) so maybe someone else will be able to help me... its about giveaway, thanks in advance

[ornate briar]

Is it ok to DM random mods or would that be spam?

[maiden anvil]

it's fine

[maiden anvil]

check your dm settings (right click the server icon > privacy settings)

[fossil ledge]

Im not getting achievements on steam even though i have them in game, i havent found anything that works,,, any ideas?

[cosmic vine]

how do i contact a mod in regards to an account i own

[vast rampart]

either through forums or on here through dms?

[coral tusk]

Is this still relevant?

[hollow shore]

theyre fine. When I tried messaging them then I had communication that they do not accept DMs from strangers

[strange lotus]

I have a complicated situation regarding a very old account of mine. I only remember the username. Password I have long forgotten and the registered e-mail that is bound to the account no longer exists. I have tried to message support but all I got back are bot messages saying that the info I have provided doesn't match. If there is someone that can help Me I would appreciate it very much

[cosmic vine]

yes

[sterile raptor]

cant ı own this sticker now ?

because ı have all fur colors

and ı dont have this

upps nevermind ı just closed and opend the tfm its there now

[ancient yew]

hi i want to ask m can i only buy strawberry if i have paypal ? or is there other option , caz in the ingame shop it only shops the paypal option

[maiden anvil]

you can buy them with steam funds but you have to play on the steam version

[old pumice]

same for me, I need some staff to help me out there with that

[strange lotus]

I just get left on read

fun

[hollow pivot]

Does anyone know the server for mycity?

[ancient yew]

I see , thanks

[tawny pawn]

I want to create a survivor room but I don't want vampire maps. How can I do that?

What should I write in the map rotation?

[west grove]

Good luck. I've been trying for a year, and they clearly don't want to help

[ionic prawn]

what is the username?

[strange lotus]

bmwpover

[ionic prawn]

I think I found the account, hold on

[marsh hedge]

How can i verify on this discord server?

[maiden anvil]

https://staff.atelier801.com/discord

[marsh hedge]

Thank you

[long gyro]

Hello, can someone help me recover my account from 2016 please?

I only have the nametag

[quaint prairie]

CAN SOMEONE HELP ME? I JUST BOUGHT VALENTINE'S CHEST AND I GOT LITERALLY NOTHING.

[maiden anvil]

check your emotes and your shop items

[quaint prairie]

i did

nothing 🙁 any medals, or titles, or orbs, or items, or emotes

i got nothing

[long gyro]

Helpme

[maiden anvil]

you can get a contact lens or a head item from the chest, if you're not wearing any items from those categories it gets equipped automatically. could you check?

[quaint prairie]

yes im checking it, there's nothing 🙁

[maiden anvil]

😭

could you try opening and closing the shop, then checking your emotes?

[long gyro]

Hello, can someone help me recover my account from 2016 please?

[quaint prairie]

i opened the chest and there was nothing in my mouse paws

i tried to relog too, and nothing

i tried to open and close my inv and the shop

still nothing

[maiden anvil]

press E, is the bear emote there?

[quaint prairie]

no

[maiden anvil]

[quaint prairie]

what can i do? 🙁

[maiden anvil]

no extra tickets, nothing?

[quaint prairie]

no, i spend them and lost them 🙁

Is it possible that my tickets somehow glitched and increased, and I didn't actually have fifty?

[maiden anvil]

ugh i'm sorry, i'm not sure there's anything that can be done here

it would be the first time i heard of that happening

[quaint prairie]

oh that's so sad:( but ry for trying to help me! how can i contact tfm support?

[maiden anvil]

https://atelier801.com/contact buuuut i don't think anything will come out of it

[quaint prairie]

tysm

[quaint prairie]

I just checked again my items and i got a contact lenses. But i already I sent my complaint to support, is it a problem?

[maiden anvil]

nah

[slim condor]

Is there a mod who can help me recover my account? I only have the username.

[restive aspen]

anyone knows how to fix this dressroom error?

[bronze plover]

Hey, could you help me, moderator? My account was banned because someone hacked my cookie #2300 account, which I had tons of cheese and strawberries on. I only care about my account. I don't remember the name, password, or email address.

[light agate]

Hey, do you know if there is possible to get back an account? I had created it back in 2013, last played in 2021, cant log in, cant chande a password

[maiden anvil]

https://atelier801.com/contact send a contact form

[light agate]

never mind I managed to log in after meltdown

[hollow shore]

hey, I still need help

[short dock]

you can communicate through the game or forums

[simple heron]

imma need to chat with admins , mods doesnt do anything

[harsh bear]

why don't u just report them

[simple heron]

do i think i didnt ?

nothing happens

when u report

mods only chilling in game

they dont check report logs

[harsh bear]

wow they should do better

[simple heron]

thats why i have to get contact with admin

bro @coral tusk says that i might be llying

like why should i hasdhasda

so cringe

and he says he dont accept proof from players

so who have to prove it hashdasd

comedy

who made them mod fr

[coral tusk]

hi again. i said that i dont see anything in the player chatlogs or maybe you are lying. after that you started insulting me. if you have any complaints use atelier801.com/contact

it was just my assumption out loud. no need to take the words so literally. like any other mod i want to help you , but it is not always possible.

[dusty dome]

just a heads up; you have no way of knowing if a mod has checked a report and mods are players just like us, they also occasionally like to play or how you said chill in the game too ^^

[worn edge]

can i ask u something?

[maiden anvil]

what's up

[bronze rapids]

I think the tribe I was in got deleted? It's an old tribe and very inactive but I can see it's page still exists on the forums but it only lists 8 members and none of their in-game profiles show as in the tribe now, what gives?

[worn edge]

could i suggest in #1231145083475202048 section changing the color of the /watch command?
it can be unsafe for people with visual sensivity or color blindness
im asking this to know whether this has ever been suggested before and rejected

[maiden anvil]

if the players are offline when you check their in-game profiles, the tribe won't show up

[maiden anvil]

i BELIEVE it was suggested in the old channel and got rejected but i'll check it for you real quick

[bronze rapids]

ah so I guess many members got removed then

[maiden anvil]

Update the /watch command slightly (to make main mouse less pink) or selection the opacity. Rejected: the pink is seen as something helpful to make your mouse stand out. The opacity of the background mice was already reduced recently; the option to change it yourself isn’t seen as a high priority issue.

[worn edge]

so, if i suggest this in this section will it be rejected? maybe it wasnt a priority before, but nowadays it would be useful
i know people who feel uncomfortable and are bothered by seeing that reddish color

[maiden anvil]

i believe it's similar enough to be rejected

[worn edge]

i see

tysm anyway

[gritty pagoda]

where do i go to report a player im sorry im not new but havnt played in awhile and theres a user saying nazi related agenda

[maiden anvil]

use the /report command in-game

[brave topaz]

Is there a PL moderator? I need help…

[shy ether]

how to change profile picture in tfm?

[brave topaz]

if u have a field to write, enter it ./avatar

without dot

[shy ether]

thank you :)

[woeful prairie]

Jeśli chcesz np. odzyskać konto lub odwołać się do kary w grze możesz użyć formularza kontaktowego przez forum

[grizzled tundra]

please why im ban i didnt do nothing

[steep cipher]

is someone able to help me recover my old account?

[maiden anvil]

have you sent a contact form?

[steep cipher]

how do i go about doing that?

[maiden anvil]

https://atelier801.com/contact

[steep cipher]

ty!

[river roost]

is there a way for me to change my email for my account? i have an old account and its attatched to a old email that ive long lost access to. i ask bc i also want to get my name changed ingame as well

[maiden anvil]

https://atelier801.com/contact ask for an email change here

[river roost]

for the email address section do i put my old email there?

[maiden anvil]

no, use one you have access to

[river roost]

okay thank you. last question. when i do ./infoshop and look at the comma codes, do the numbers tell if it was fraises spent on that item? or is that just the number code for the item or would i just have to personally know that that was the first fur i spent fraises on if at all

[maiden anvil]

no no, that's the item code

you'd have to know what the fur was, yes

[patent kettle]

Is anyone else having issues with logging into their account? I'm typing my password correctly (confidently, I even rechecked my notes for that) and my gmail's right, but it says 'invalid'. I tried resetting my password but it wasn't letting me? Or well it did, it was changing it, but it took 2-3 minutes and then closed

Update: Horrible phrasing from my part, it still has not changed my password or allowed me in game and I'm still waiting on it, it's saying 'changing password' for the past 10 minutes now

[balmy echo]

are you changing your password through TFM or through the atelier801 website? for me it doesn’t work trying to change it directly through game home page, try through the website if you haven’t.

[patent kettle]

Thank you!

[rocky yacht]

Hi guys any mod here to help?

[sterile raptor]

🙁

not working braww make some update or sum ıdk

[stone barn]

music rooms aren't a thing for years at this point

[sterile raptor]

make them come back

we must make a protest

[shy marsh]

what fur give this badge?

inside heart

[pulsar apex]

Simp fur from valentines 2024

[shy marsh]

tysm

[shy marsh]

how i can get the badge "Verified" on my profile?

[harsh bear]

you already got it sis

[drifting junco]

can anyone in the staff help me recover an old account plss im begging

[maiden anvil]

have you sent a contact form?

[drifting junco]

honestly idek where

[maiden anvil]

https://atelier801.com/contact send it in english

[drifting junco]

i submitted the request

ty

since im not sure ab what email i had associated with that acc i bet its gonna need more info than they like give those points there but im willing to cooperate that account is my childhood

[sour moth]

help!

"Hello, my account was banned approximately 6 years ago. The account name is d3d3nk1m#0000. Could you please remove the ban?"

[random dragon]

can someone unverify me

[maiden anvil]

done!

[random dragon]

thank uu

[lean coyote]

Can I join to other languaged rooms other than my set language and international? Is there like a command or something?

[maiden anvil]

you can change your server in the login screen, there's a flag at the bottom

[shy marsh]

if i stay afk on village the game will log off me?

[feral mantle]

after 6 hours or so, im not sure whats the exact afk timer

[patent quartz]

can a mod take the party ping off for me it won’t let me in roles

[shy marsh]

fr? who can say me the correct answer?

[feral mantle]

i mean it used to be 6, idk if its changed

[maiden anvil]

done

[patent quartz]

Tysm

[vocal willow]

hi, why my avatar isn't loading? i tried uploading it a dozen times with different pictures and it just doesnt confirm it thus it doesnt show up...

[torn lance]

are u doing it in game

[vocal willow]

no, on atelier 801

[torn lance]

ohh okay yeah so you have to do it in game using /avatar

[vocal willow]

should i write something after the command? it doesnt work for me omg .....

[maiden anvil]

what's your OS?

[vocal willow]

ios

[maiden anvil]

one sec

use the stuff from this message #help message

then use the /avatar command while using that client

[vocal willow]

okay ill try thank u

i installed it and uploaded it to my disk and it still doesnt work. is there any other way to help it?

[maiden anvil]

i'm not really familiar w macos, i'm sorry

[vocal willow]

its okay, tysm

[shy marsh]

@maiden anvil how many time i can stay afk on village until log off?

[maiden anvil]

i don't know

[bleak jolt]

Hey I have a question for transformice, would it be against TOS to use razer’s software to bind number keys to thumb clicks?

[marsh hedge]

What are the reqiurements to gift someone cosmetic items like furrs and accesories?

[stone barn]

#help message

[stone hound]

can i talk to a mod about getting ban (:

[ionic prawn]

can you sell skins that you dont like or anything?

[maiden anvil]

you can't sell shop items

[ionic prawn]

okay, tyysm

[deep sinew]

@graceful silo

[graceful silo]

???

[lean coyote]

Some sprites become a bit pixeled when i go fullscreen, is there a setting or something I can do to fix/tweak this?

[river anchor]

no

[stone hound]

such caring mods isnt it 💓

[trail plank]

um i got banned for hacking and ive never hacked in game in my life

idk how i could be banned for hacks ive never hacked in game before nor do i even know how :( is it because of my VPN? i use it to circumvent the steam block in some places just to play tfm

nvm fixed, i turned my vpn off, sucks that this ip is particularly banned because i use it to access steam in some places

[stone hound]

getting ban for vpn so diabolical imo cause im also using VPN for DISCORD like yk

that also happened to me today

[analog patio]

arent u the same guy whos already been responded to?

[pallid panther]

Is there a channel I can regularly check current items on sale? I know its only log into tfm once a week to check but i dont check it as regularly as I did before and I've been wanting to hunt for a fur

[maiden anvil]

i pin them in #chat as soon as the sale updates

[pallid panther]

Oh, I didnt know, thanks!

[maiden anvil]

ofc!

[slate marsh]

hey id like to appeal for a ban which may not entirely be deserved

[slate marsh]

i need to speak to Liamxo#0010

[tender wave]

Hi my account name is trkmode#0000

[analog scroll]

hi!! is it possible for the fashion squad outfits to randomly change price? i wanted to buy one and i swear it was 504 fraises for me 2 days ago and now it's 520...

I'm literally missing like 8 fraises to buy it now 😭 😭

[violet bay]

i have a question, is the standalone client still a way you can play the game, or only on steam?

[maiden anvil]

yes

iirc one of the customizations randomly becomes free

[maiden anvil]

you can use the .exe but you need adobe air

https://airsdk.harman.com/runtime

[trail plank]

no i dont remember

this is the first time ive posted in here

[slate marsh]

how do i appeal for a ban

[maiden anvil]

contact a moderator privately

[slate marsh]

ok thanks

[jagged creek]

can anyone help me organize my shaman abilities to the fullest? i feel like im still too weak for level 65

[subtle crypt]

I would suggest focusing your skills on green, blue (if you are not in divine mode or without skills)

And to have a good totem

But I think your skills are already pretty good ^^

[jagged creek]

okay, thank you!

i usually play on normal, I don't really want anything difficult lol

[jagged creek]

is that good for normal?

[subtle crypt]

Yes i think !

And honestly I wouldn't change much if you're in normal

[jagged creek]

okay, tysm! <3

[subtle crypt]

Keep going, and good luck :)

[jagged creek]

ty!!

btw, is it normal that all items disappear when you equip or unequip something?

then i gotta click the items owned tab again

[void plank]

Hi guys
Has anyone found a way to fix the loading issue

It loads to 1 percent, stops, and then cuts to a forever grey screen

Usually it fixes within the next day for me but recently it has been especially stubborn

[shy marsh]

Still is possible get this badge ?

I have the item

[subtle crypt]

Yes, me too ^^

[maiden anvil]

no

[shut path]

Hola buenos días, me gustaría comunicarme con un moderador ya que presentó un problema para ingresar a mi cuenta de Transformice que la tengo creada desde el 2013 masomenos y nunca le he cambiado la clave y cuando se la pongo me sale incorrecto y no me deja ingresar, llevo así un par de meses sin poder entrar a la cuenta

[pure creek]

Will this hairstyle be fixed soon?

[maiden anvil]

it has been marked as handled, wait for the next restart

[pure creek]

Thanks!

[shut path]

@maiden anvil eres admin?

[maiden anvil]

no

[shy marsh]

what time go to restart again the server?

every restart change int on event right?

[maiden anvil]

yes

[shy marsh]

what days does the server restart?

[stone barn]

everyday afaik

[maiden anvil]

monday thursday and saturday

[shy marsh]

ty

how i can stay afk on the game without get lof off?

[maiden anvil]

in the tribe house

[shy marsh]

no work on village?

[shut path]

Con quien me puedo comunicar para recuperar mi cuenta de Transformice?

[jagged creek]

is this weird or am i tripping

[balmy echo]

the first vs cheese you mean?

looks like a padder

[shy marsh]

1 day 200 first

[jagged creek]

yeah

like every cheese was a first

anyways

there's a weird bug happening
first I looked at the map, but they were all original... so basically, the map is normal, but when we go get in the hole with the cheese, we all die? like what's going on 😭

[balmy echo]

i’m not 100% sure but maybe this was a troll map, sometimes the troll maps look very similar to original vanilla maps

[balmy echo]

sometimes people stat pad and purposefully do this

[wooden haven]

How to verify my discord account

[dark widget]

https://staff.atelier801.com/discord

[rigid portal]

what are the req to unlock gifting ?

[spark lintel]

Hi is there anyone i can talk to about dying instantly whenever i join a spiritual room . i have like 500 shaman rounds here i play this mode normally

[lusty cosmos]

hello, i've been banned with the reason "compromised account". what could i do to get my account unbanned?

[maiden anvil]

send a contact form https://atelier801.com/contact

[lusty cosmos]

ok, ty

[spiral flower]

Hello, I got a response 5 days ago. Im not sure if its automated or not. Do you know more or less how long the support team takes to respond?

[maiden anvil]

it can take up to two weeks, but you can reach out to a staff member if it takes longer than that

[spiral flower]

Sure thank you

[rigid portal]

.

[maiden anvil]

the current requirements aren't public but [this](#help message) message mentions general guidelines you'll have to meet

[rigid portal]

will it ever be public ?

also do i have to buy a fur to unlock it or just wait 15 days ifu did buy fur ?

[maiden anvil]

i don't think so

[quartz elm]

Hi, I had recently started playing and when I created an account nothing seemed wrong, but when I logged out of the game and tried to log back into the same account, it kept saying the password was wrong, even after I made sure she was right. I even tried creating other accounts, but the same thing happened.

[stone barn]

have you included the tag while logging in?

[quartz elm]

I used my gmail to log in, and yet it didn't work

[knotty whale]

Hi, how are you? According to this link "https://atelier801.com/topic?f=5&t=800337", I need to post here to appeal a ban on my account. I honestly have no idea why it happened; it must have been at least 10 years ago (in fact, it was really hard to reset my password bcs I used my first email address, which my dad and I created around 2006, haha). I just want to play my childhood game again... Is it possible you could help me, please? I'm getting this message in Transformice: "You have been banned for 2562047296043 hour(s) for the following reason: Phishing." My username is Dantesexy.

[uncut nimbus]

Hello, good afternoon or evening. I'm writing to appeal a ban that happened to me and two of my friends (Farru#3143, myself, and my friends Alitz#2237 and Esmeraldfire#0935).
We entered a random racing room and there were three bots named Aaa, Bbb, Ccc, and Ddd. We watched them and even reported them in the karma chat, and just as we were about to leave, we were all suddenly banned for 360 hours. It would be a great help to me and my friends if the ban could be lifted since we didn't do anything wrong. 🙂

[jagged creek]

how many cheese can one have in the backpack? what's the limit?

[uncut nimbus]

1500

[jagged creek]

ty!

[uncut nimbus]

🙂

[lusty cosmos]

after checking the information you have provided, we regret to inform you that it doesn't match our records. well, bye bye old account 😢

[lusty cosmos]

i there nothing else i could do?...

[maiden anvil]

unfortunately no

[noble stag]

@fiery shuttle

[fiery shuttle]

hey

[noble stag]

Consegue abrir a dm?

[silk nest]

@fiery shuttle hi may i ask u something from dm

[fiery shuttle]

sure

[jagged creek]

why don't I have this achievement yet? :(

[uncut nimbus]

Hello, good afternoon or evening. I'm writing to appeal a ban that happened to me and two of my friends (Farru#3143, myself, and my friends Alitz#2237 and Esmeraldfire#0935).
We entered a random racing room and there were three bots named Aaa, Bbb, Ccc, and Ddd. We watched them and even reported them in the karma chat, and just as we were about to leave, we were all suddenly banned for 360 hours. It would be a great help to me and my friends if the ban could be lifted since we didn't do anything wrong. 🙂

[maiden anvil]

please contact a moderator privately

[uncut nimbus]

ok

[rose ravine]

I believe you need to have saved 10 000 mice in normal mode

Since it's linked with the title "immortal shaman" iirc?

[torn lance]

yeah you need 10k mice saved altogether, so when the number in green gets to 10k you get the title (you can play in any mode)

[jagged creek]

but the green is normal mode? so I gotta get the 10k in normal

[jagged creek]

okay thank you!

[rose ravine]

You can keep playing in hard/divine mode as every save won in these mode accumulate on the normal one, but the "normal" saves still need to reach 10k

[uncut nimbus]

Hi, can anyone tell me the name of an admin? I need to clear up a doubt about my account, thanks 😉

[jagged creek]

ooh okay! tysm!

[left swan]

hi I jumped from a singular 1 hr mute to a 24 hr ban for criminal acts

[dawn vapor]

does the daily missions ever change or do u have to complete them all to get new ones? is there any other sort of daily questions to get more cheese

[maiden anvil]

you can reroll one of them per day, the ones you complete disappear and will be replaced by a new one once they reset

[night plank]

i forgot the name of the email address linked to my tfm account. is it possible to change this email or to remind me the email name?

who should i contact to get help

[maiden anvil]

send a contact form and request an email change

[left swan]

u guys .

[left swan]

come on mane.

[maiden anvil]

please contact a moderator privately

they're the yellow names >

[left swan]

Ty mama

[fresh flame]

Justice for notomorrow!!!

You’re being wrongly silenced

[left swan]

thank u miss cat. I #AGREE

[sterile raptor]

one time i said n word and banned for 168 hours it really doesnt make sense i feel you xd

[shy marsh]

this is not a good example...

[sterile raptor]

😉

[carmine folio]

how do i get the 'sexy' title

[lunar valve]

Own 45 items from the shop

[shy marsh]

where i see the colors code from furs?

[dark aspen]

https://atelier801.com/topic?f=6&t=897285

[shy marsh]

ty

[shy marsh]

hii i'd want to report someone and speak to the moderation directly via chat because there's something else going on in the polish lobbies that isn't treated properly. how do i do it?

are there various moderation teams for specific languages?

[harsh bear]

well there are

but they're barely online anywhere

[shy marsh]

seriously?

i'd like to speak with other polish players about this issue here but funny enough i can't type on pl channel for some reason

[coarse girder]

u r not verified

[shy marsh]

ohh it figures

though i can talk on en channel but whatever

thanks dude👍

[coarse girder]

np

[coarse girder]

https://staff.atelier801.com/discord/

[shy marsh]

ohh thanks thanks thanks

[carmine folio]

i dont understand why my mouse is a ghost fur

ive tried relogging

[left swan]

wow I would not admit this

But yeah the rules are ridiculous bro. So ambiguous /:

You can cuss, but NOT “excessively” 💀

[carmine folio]

bro i was stuck in the ghost fur ?? i went in the shop and had to manually wear my fur and it was saying i had the ghost fur but i never bought the ghost fur

[maiden anvil]

were you by any chance wearing the consumable version of it?

could have equipped it by accident

[sterile raptor]

people who dont admit their mistakes has to fall again

[onyx shadow]

Is intentional that you can't rotate or use hotkeys for shaman objects during Ancestral Spirit skill?

[carmine folio]

i think so but that is still weird bc i didnt manually equip it and i tried unequipping it and it didnt work til i went in the shop and manually press wear on my main fur

[fallen harbor]

Can someone help me please?

[maiden anvil]

wait

[rustic sundial]

i have the same issue

[fallen harbor]

Ofc Cate, no hurry

[maiden anvil]

a lot of people are having the same issue so it's likely a server thing

it usually fixes itself

[timid furnace]

my friends are online tho so idkkk whats happening they said they tried opening for likek 10 mi straight and managed to get on

[fallen harbor]

Guess I'll wait

I was worried I got banned randomly

[maiden anvil]

nah dw

[fallen harbor]

Thanks for the clarification

[silent roost]

same problem here

[jade niche]

@coral tusk hi, im Chor0na#0000 can you help me? im your fan

[stark dagger]

late but reinstalling the game fixed it for me

[coral tusk]

Im not in the game rn. I cant help.

[unborn yoke]

hi i tried running tfm on a different laptop and this happened, does anyone know how to fix this?

[maiden anvil]

could you try [these](#help message) solutions?

[unborn yoke]

I tried all of them (except router reset but I can't do that) and none worked 😔

ty for the help tho

[maiden anvil]

oof hopefully it sorts itself out asap

[keen ocean]

try a vpn

[spiral sleet]

Hi o/ i have a trouble with my pfp on tfm, beacause everytime im trying to set a new one it doesnt show up, anyone knows how to fix it?

[maiden anvil]

are you using the /avatar command in-game?

[spiral sleet]

nope, at forum in my profile settings

[maiden anvil]

use the command in-game (if you're on windows, do it via the steam version)

[spiral sleet]

oo nice it works

tysm ❤️

[mild meteor]

everytime im trying to join any room this appears on my screen

and the game freezes

:(

[cinder plinth]

game keeps crashing for me and some other friends too

[mighty whale]

why i cant enter

[compact urchin]

sooo

[snow socket]

Same problem here

[compact urchin]

and same thing on adobe

[mighty whale]

mine too

@compact urchin @snow socket uninstall transformice on steam

and install again

worked for me

[exotic slate]

😭

[mild meteor]

😔

[dreamy juniper]

Same thing happening for me

[snow socket]

[drifting lichen]

Same

ive tried uninstalling/reinstalling on steam

[maiden anvil]

Tig has already been notified

[drifting lichen]

who's tig?

[harsh bear]

lol

the way he's inactive all the time no one knows him anymore

[mighty whale]

Tigrounette?

[maiden anvil]

Tig is the game dev

[drifting lichen]

ohhh

also is there a channel somewhere for outfits:D

in-game not irl

[harsh bear]

#fashion

[drifting lichen]

it says no access

[exotic slate]

you must be verified

[drifting lichen]

oh

where can i get verified?

[maiden anvil]

https://staff.atelier801.com/discord

[drifting lichen]

thanks!

[drifting halo]

heelp

[bronze plover]

help

[drifting halo]

💔

what happened to the ggame

[bronze plover]

idk:c

[drifting halo]

is your game tweaking too

[bronze plover]

yea

[drifting halo]

go to game is roblox i guess

😞

[bronze plover]

[drifting halo]

how long is this gonna takee

[bronze plover]

idk

[drifting halo]

gr

[snow spoke]

[compact urchin]

I did, it's still the same...

IT WORKS NOW

OMG

yay

[lean coyote]

Not anymore, the problem is back up it seems

[compact urchin]

nevermind...

yeah

[lunar valve]

Yall what's going on

[compact urchin]

maybe hackers again idk

[lunar valve]

[bronze plover]

hackers?

[compact urchin]

yeah there is a rumor

[mighty whale]

The game is down again?

[compact urchin]

that hackers are doing this

[mighty whale]

[signal maple]

I have the inscription "Incorrect version, try to reload the game.", what should I do?

rebooting doesn't help

[drifting halo]

i think everyone has the same problem

nothing we can do about it

gonna have to wait for the admin to fix ig

[drifting halo]

word?

[signal maple]

aaaaa, ty

[compact urchin]

idk dude I'm saying what I heard from others

not confirmed tho

[raw fog]

i have the same problem 🙁 can´t get in

[tight summit]

i think we all do....
tfm is indeed down

[raw fog]

"Unable to connect to the game, please retry later. "
"Tentative de connexion au serveur (12801)..."

[raw fog]

ohh 🙁

[tight summit]

same message for me too x.x

[lunar valve]

Just keep opening, loading and closing it, I did it like 6 times before it loaded finally and I'm logged on now

[raw fog]

ohh tyy ill try

finallyyy yeii

tyy

[lunar valve]

[silent galleon]

adobe flash player code ?

[wise crown]

did i really got muted for 6 hours because i said i will kill both elon musk and mark zuckerberg

• [Moderation] You can not talk for 6 hours. Reason: Do not joke about or discuss murder as it is a serious offense.

what a joke lmao

[tight summit]

I happen to agree with this reason.

[hazy perch]

you can clearly tell this isn't a serious threat, please be fr moderation

do better

[tight summit]

Nah, I don't believe under any circumstances that anyone should be joking about murder.

[royal forge]

cry 😢

[pale sage]

hi guys im trying to change a password of an account from like forever ago but its been stuck at changing password... for like 10 minutes

can't send a pic, but basically it sent me an email with the code and it let me do all the steps to change the password

except now its stuck LOL

[maiden anvil]

https://atelier801.com/forgotten-password

[signal lodge]

How do I get standalone to work? Both things I've seen needed downloaded (Adobe air & the standalone itself)

[maiden anvil]

have you installed them?

[signal lodge]

Installed being downloaded the files when I went through both links yaa
They both show up in my laptop

[maiden anvil]

double click the air installer

[signal lodge]

This is all that happens :o

[maiden anvil]

now do the same w the .exe

[maiden anvil]

nono, the transformice .exe

[signal lodge]

Ah one sec

I apologize for my great confusion </3
I have no idea what im doing

[maiden anvil]

right click the zip, there should be an option to extract all if you haven't already

[signal lodge]

Ooh okay thank you! Where do I extract the files to? I tried figuring that out earlier but got a tad confused

[maiden anvil]

if you click the button it should prompt you to choose a destination. your downloads folder should be fine

[pale sage]

anyone have any tips for getting cheese money 🥹🙏

i wanna get nice outfits

[signal lodge]

I see, thank you so much :D I will go test that

[drifting lichen]

Do the event rounds and vanilla rooms r good too

[pale sage]

tyty

[drifting lichen]

SEVEN HOURS OF TFM

[signal lodge]

Okay I extracted the zip file into downloads & now im lost :(

[maiden anvil]

one of those files named transformice should be an .exe

[signal lodge]

Is this supposed to pop up if its a .exe? Because none of the visible names show that 😅

[maiden anvil]

yes, that's the installer

[signal lodge]

Oh yay, thank you so much again for the help 🙏 🩶

[maiden anvil]

[mighty whale]

Mice voltou?

[spiral flower]

@maiden anvil hey can we speak in dms? need some advice regarding tfm support

[maiden anvil]

hi! it would be better to talk to a staff member instead

[spiral flower]

is staff the yellow color guys?

[maiden anvil]

sentinels (green) and mapcrew (blue) are staff as well if you need them

[spiral flower]

cool, thank you!

[lean coyote]

When you change your name, does it allow you to also change your tag?

[harsh bear]

no

[cinder plinth]

hello??

[west cove]

same rn

[dense dagger]

server still down? lmao

oh it works now

[royal ravine]

Hello, someone know how to make Racing rooms without adventure maps, less time per round, limited players in, all that stuff?

[sterile raptor]

really 😄

ım trying to help you guys

[turbid jewel]

Hello, does anyone know if there is a place/way to open a ticket for a Lost account (no email linked) ?

[maiden anvil]

https://atelier801.com/contact

[glossy lion]

hello i recently buy ingame coins and i doesnt show up on the game any help?

[merry willow]

Hola, me banearon mi cuenta debido a mi vocabulario, me gustaría hablar con un mod para que me diera una oportunidad del desban. Gracias

Mi nombre de usuario es Kesoapestoso

[charred merlin]

Is there any real help here? Please?

Are there any moderators who actually work? I need help.

[stone barn]

you can dm me if you still need help

[spare iron]

hi does any of you know what to do if i cant log in on old account but it seems to still exist?

[maiden anvil]

send a contact form to recover it https://atelier801.com/contact

[shy marsh]

please free meeeeee unjustified bannnnnn

[gray garden]

Any mod available? thank you so much

[regal stone]

in trying to recover my old account. i have the first mail that i used to buy fraises with, and i have the receipts of the fraise purchases.
would adding the fraises i had left in this context help my case? what i mean is every time i made a purchase it told me how much fraises i had left. idk if thats still a thing to this day, but i just wanted to know if i should add that specific info or not

[ornate briar]

Any mod available?

[stone barn]

hi, me

[runic river]

Hi my account got banned permanetly back in 2019 is there any chance for unban guys? I just wanted to check if its possible

[snow robin]

Hola, soy un usuario que perdio la contraseña debido a que hace tiempo que no juego y quiero volver a jugar, si podrian ayudarme

[half lantern]

tienes el correo?

[harsh bear]

can someone tell me why the hell have i been warned for "posting the same item that has been suggested in less than a week" when it has clearly been over a week? i posted it today a few mins ago btw

this one was suggested 8 days ago, thus a week

you probably looked at this one and thought "oh it was suggested 2 days ago. so let's give this one a warn" when clearly this one needs to be warned. don't wanna create no drama about it but like it's kinda unfair

6 days apart btw

[maiden anvil]

hi!

i admittedly did not see the date on that one and haven't been checking the channel daily, but i did see this one would it be possible to post the suggestion without the balloon instead?

[harsh bear]

oh fine then

thanks

[maiden anvil]

of course!!

[snow robin]

si lo tengo

[halcyon wren]

hi, during the Valentine’s Day event, i purchased a chest using my tickets and received a chat message confirming that I obtained the title. however, the title is not visible on my profile. the title i should have is “Will You Brie Mine?''. when i spoke with a moderator about this issue, i was informed that I should report it on the official game forum as well as on discord. therefore, I am contacting you here. my username is: Clem#1080. could you please assist me in resolving this issue? thank you in advance.

[echo salmon]

is it even possible to set my tag to #0000?

[maiden anvil]

no

[fair breach]

hi, so idk if you remember but I was trying to recover my 2016 account, I want to ask 2 questions to help me find it:
Can/could you create a Transformice account without an email address?
If I end up recovering the account and it has my irl name, is there any way to change it?
my sister showed me all her emails and none worked, so I figured out I should try finding it by username, and I found out all accounts before 2018 end with #0000, so I just need to find the username itself

[maiden anvil]

im not sure about the first one but the second one is a yes

[boreal kindle]

Hello, I need some help, I found my nickname from my old tfm acct, but Im unable to remember my pasword and I think I don’t have any email associated , its an acct from 2012. Can any mod help me out?

Maybe a I have my Facebook linked, I remember that

[maiden anvil]

have you sent a contact form?

[cosmic mulch]

I have exactly the same problem as him. I remember my username and a number I used to top up my account, but I can't remember my email address or password. It may also be linked to Facebook. It's an account from when I used to play as a child, in 2011/2012. I sent the form to this address (https://atelier801.com/contact). Is that correct? Could you help me, please?

[maiden anvil]

yes, that's correct

[cosmic mulch]

Okay, I'll wait for a reply.

[worthy pivot]

Hi, was this resolved? I can help you out! Is it OK if I dm you?

[worthy pivot]

Hola, podés enviarme DM si necesitas ayuda con tu cuenta!

[worthy pivot]

Nope u_u sanction is too old to appeal.

[fair breach]

Yeah sure! But I'm not certain if my old 2016 account can even be recovered as I dont think it had any emails, and I dont remember the username, only the password

I didn't have any personal emails as I was very young, and I tried all of my sister's emails and none worked

[worthy pivot]

Hi, do you still need help with this?

[ruby arrow]

Hello, is there anyone here who could please help me with my account?

[ruby arrow]

I have the same problem. I probably remember the email, but I don’t remember the username :DD

[fair breach]

Yeah, the problem I have is that I only remember my password, nothing else

[ruby arrow]

I played it a very long time ago and I’d really like to check my old account

I’ll pay you supports 😄

[halcyon wren]

yes, my issue is still ongoing. i even purchased another chest and I am able to use the new title I received from it. only this specific title is not showing up, and I’m quite confused. in 14 years of playing, i’ve never experienced a problem like this before

[worthy pivot]

I'll dm you

[ruby arrow]

I’d really appreciate any help.

[harsh bear]

if you told us the problem it would've been easier

[worthy pivot]

You can try looking for any emails with the words "Transformice" or "Atelier801" in them

They normally include your username. Things like Confirmation Emails, Password Change emails, etc

[ruby arrow]

Unfortunately, I couldn’t find anything. I’ve tried pretty much everything. I think I remember the username — it’s the same as my real name on my ID. Is there any way to recover the account using just that?

[harsh bear]

maybe try logging in with an email

[ruby arrow]

I honestly don’t remember the email I used

[harsh bear]

try with a username

[ruby arrow]

If I hadn’t tried that, I wouldn’t be here xd

[harsh bear]

there might be no way then

do you remember a tribe u were in?

or soulmate

or any forum posts

[ruby arrow]

I’m not even sure if I added an email to the account. I’ve tried all the emails I’ve ever used. Is it possible that I didn’t enter an email when I registered?

[maiden anvil]

https://projects.cypher801.app/ try searching for the username here

[ruby arrow]

ooooh yes i found it

My username is the same as my real name

my full naem

name

[harsh bear]

gj

[maiden anvil]

don't post it here for obvious reasons but with the username and the tag you can submit a contact form

[ruby arrow]

I’m not that dumb 😄 Don’t I need the email for the contact form though?

[maiden anvil]

the form asks for an address you have access to so they can reply to you

[ruby arrow]

oh Thanks! Where can I find the contact form?

pleasse

[maiden anvil]

https://atelier801.com/contact

[ruby arrow]

Thanks a lot, I really appreciate it!

[kind torrent]

Hello, I can't reset my password. There is anything I can do?

[maiden anvil]

what's the issue you're running into?

[kind torrent]

I fill in the required information and after finishing i get a message saying "changing password" permanently. It's my old account

[maiden anvil]

https://atelier801.com/forgotten-password

[kind torrent]

The website is not showing up as available

"504 Gateway Time-out"

[maiden anvil]

what a time for the forums to be down i'll give staff a heads up rq

[harsh bear]

forums be fighting for its life nowadays

[tranquil egret]

it’s back

[kind torrent]

Thank you very much!

[clever dagger]

hello, i noticed sth like that in dressing

mask not working

[warm birch]

i have an issue whith my account my password doesnt work

[maiden anvil]

do you have access to the email associated with the account?

[warm birch]

i think so but im not sure what email it is since i have two that it could be

but i have acess to them both

[maiden anvil]

https://atelier801.com/forgotten-password to reset it

[warm birch]

i got in how do i change the email

[maiden anvil]

https://atelier801.com/account

[jagged creek]

are the dates on top of these items in /dressing the date they will return?

it's only in very few items

per category

[maiden anvil]

they're the dates starting from when they can come on sale or be used in a fashion squad outfit

[jagged creek]

ooh I see

thank you!

[shy marsh]

anyone can help me how to play tfm on browser?

[north flicker]

flash is not suported anymore and i tried flash emulators didn't work too

[hard ginkgo]

i think the only way would be puffin browser on mobile but idk if that even works anymore

[bronze folio]

if i lost my account and email from like 10 years ago is there any way i can get it back..........

[jagged creek]

how to disable whisper from non friends?

[pseudo quarry]

Basically just /silence

[jagged creek]

okay, thank you!

[pseudo quarry]

Of course! ^^

[prisma stone]

Hi

I'd like to recover an account that I don't know if it was hacked or what happened, but the password I always used and have saved in Google isn't working, even though I have all the necessary information.

[maiden anvil]

do you have access to the email?

[prisma stone]

I don't remember which one it was; I made it 7 or 8 years ago. I only have 3 emails, but since I never used that one except to play Transformice, I don't remember which one it was. Also, I tried to see my Atelier profile and there's no way to access it.

And there's no way to see how my Outlook starts or ends to remember what it is.

I have the exact location where I created the account, the reason for my bans and mutes, and I have the last device where I played.

I have my last password that I used

I have the Steam account I used to get the Steam badge

I love that game so much, I played it for many years, and I'd like to recover that account.

[maiden anvil]

https://atelier801.com/contact send a contact form here, in english

[prisma stone]

Does it make a difference if I submit the form from the PC where I last played, or does it not matter if I use my mobile device?

[maiden anvil]

nope, that's fine

[prisma stone]

Thank you, I will try filling out the form again, adding more information that the form doesn't ask for.

[narrow mantle]

How many days does it usually take to receive a response to the submitted form?

[maiden anvil]

it can take up to two weeks. if two weeks pass and you don't hear back, please reach out to a staff member

[cosmic robin]

Olá pessoal,sofri uma invasão em meu email e perdi minha conta do jogo, tem algum jeito de recuperala?

Hello everyone, I had a hack on my email and lost my game account, is there any way to recover it?

No caso consegui recuperar meu email, porém minha conta do transformice ainda não, apenas o email que estava nela

In this case, I managed to recover my email, but not yet my Transformice account, just the email that was in it.

[maiden anvil]

https://atelier801.com/contact envia um contact aqui, em inglês

[cosmic robin]

Thanks

❤️

[pine finch]

Can I use an auto clicker to use my cheese coins quicker?

[ornate briar]

I don't see why not

I break my computer mouse spamming left click to redeem my cc

[narrow mantle]

i’ve been playing on my main for a year and it got perma banned for “compromised account” lol. and now i got a 170 hour ban too which is kinda a joke tbh. did i just get banned for stealing my own account or what?

[grave marsh]

i think thats a safety ban for sus activities so the real account owner can reclaim it
just contact support and submit proof that it is totally yours

[narrow mantle]

okii

[maiden anvil]

you can contact a mod if you need more information regarding the ban, but they had to analyze the situation themselves and banned it for safety purposes, not because of mass reporting

[deep saddle]

Yeah, what Cate & Micelime said. For compromised account bans, you can submit a contact form to prove ownership of your account and get the ban removed: https://atelier801.com/contact
Feel free to DM me (or another moderator) if you need any more info on the ban or help with filling out the form!

Side note, the main purpose of reports is to bring potentially problematic cases to the moderation team's attention. However, regardless of how many people report someone, each case is reviewed manually by a mod. If there is no concerning activity, no action will be taken, no matter how many reports were submitted. On the other hand, if there are legitimate concerns, even a single report is enough (or a moderator noticing the issue independently). This applies not only to compromised accounts, but to most other in-game situations as well.

[narrow mantle]

My account has been unbanned, thank you! :)

[small hatch]

Hi, does anyone know if it’s possible to change user on transformice ?

[safe leaf]

wait do u talking about how to change your user name right?

[maiden anvil]

https://atelier801.com/account

it's 1500 fraises for a change unless your tag is #0000. in that case the first change is free

[stable ice]

:O

[small hatch]

Yes im trying to change my username, my tag is 0000, how would i go about changing it?

Is it thru that forum ?

[maiden anvil]

yes

[leaden tendon]

@maiden anvil can help me on dm please

[maiden anvil]

sure

[distant inlet]

Does this server have color codes for fur? I try using random websites but they never work for me

[maiden anvil]

https://atelier801.com/topic?f=6&t=897285

if the fur you want isn't in the first page, it's in another post, but they're all in this thread

[distant inlet]

tysm!

[stable ice]

imgur >:(

[maiden anvil]

we know if there's anything you need from there, lmk and i'll get it for you

[stone barn]

what happened to imgur? :o

[placid olive]

@stone barn

can u help me

@maiden anvil

[maiden anvil]

yes?

[placid olive]

who can help me

which mod

[maiden anvil]

it's easier if you say what you need help with

[stone barn]

you can dm me if you still need help

[placid olive]

wait

[stable ice]

it's blocked in the uk :P

[placid olive]

@worthy pivot

[placid olive]

@lavish thunder

[coral tusk]

no need to ping everyone @placid olive

[worn temple]

can someone explain?

[maiden anvil]

if you'd like to appeal a ban, please contact a moderator privately

[worn temple]

i already did but she keeps saying that I was using weird softwares and the ban will stay active, idk

[stone barn]

You can always reach out for a second opinion to someone else

[worn temple]

thats what im trying to do tbh

if there is someone available it will be great, bcs its very frustrating for me

[stone barn]

you can dm me

[worn temple]

it doesnt let me dm you

[stone barn]

do you have your dms open for members of this server? nobody else had this issue towards me. Also keep in mind you don't need to have me in your friendlist in order to dm me

[soft dirge]

does anyone have any tips on making a lot of cheese?

[austere zephyr]

I want to appeal my ban
I just got banned for having an offensive name that I picked when I was a kid, I tried contacting several times for a name change and never got a response
today I found that I got banned and I've never got the chance to change my name

[jagged creek]

how can we get golden tickets? is it only by valentines day that we can get it directly? im not seeing it as a reward in other events and honestly ive been away for so long that i forgot how you get it