help

[dull fiber]

Hey, I recently started playing tfm again and today out of no where I was indefinitely banned for being a bot acc. I'm not sure if this is related to the fact its an og account with no email linked to it and I only recently started playing again, but any help or info would be greatly appreciated. I posted a contact form, but I am not sure how to get into contact with the moderator who banned me. Anyone who can point me in the right direction, or do I just have to sit and wait for the contact form response?

[sharp shard]

comment on the number of accessories owned ?

[maiden anvil]

what do you mean?

[maiden anvil]

the contact form (atelier801.com/contact) only deals with compromised account bans. for any other ban you'd have to contact a moderator

[dull fiber]

Thanks for the response. Sorry for the followup, but how would I contact a moderator? Through this discord?

[sharp shard]

I want to have the 8 stars but I want to know the number of accessories that I currently have

[maiden anvil]

you can dm them on discord yes! yellow names >

[maiden anvil]

iii think you'd have to count them or buy them until you unlock a new title so you'd know the exact amount then

[dull fiber]

Thank you for your help!

Hopefully I get a response soon.

[floral hollow]

HELP ADMs

[raven yew]

any updates when the dog ears gonna be fixed?

[final basin]

i need help any admin ?

I don't remember my username because I haven't logged into the account for a long time. What should I do? How can I find out my username?

[maiden anvil]

#chat message

the instructions in that message might help (provided you know your email)

[final basin]

I've been playing on Steam for years, I don't think it's connected to an email, just a username

[maiden anvil]

it should be! it asks for one when you create an account

are there any parts of your username you might remember? any email addresses you typically use to register for games?

[runic sentinel]

Same

[delicate tundra]

Hello! Im Elshy#7152, can someone please help me with lost progress at the event? @meager remnant or anyone else, please? 😦

[glacial ice]

same

[haughty sentinel]

🫑

[onyx otter]

Is it intentional that the new limited paws in the shop have only one paw customizable, and the other one is fully gray? So many possibilities ruined

[north agate]

@maiden anvil sorry for the ping but it has been 2 days and they still have the same problem

any ideas on fixing? we even tried windows version of tfm but it also stuck at 2%

[maiden anvil]

try resetting your router

#help message or this

[harsh bear]

ummm @maiden anvil

dont click on those links

[maiden anvil]

wild

[harsh bear]

remove them

thanksss

[north agate]

it didn't work

[maiden anvil]

sorry to hear that

[north agate]

are there any other solutions? I'm dying to know

[maiden anvil]

it usually fixes itself with time or through using a vpn

[calm moon]

It didn't work for me too Something strange is going on, as other ppl also got this problem recently.. Let me know if you figure out something

[bleak star]

It will be fixed if you uninstall and reinstall the game?.

[calm moon]

Already tried it :( didn't help

[tardy basin]

I have this problem with 2% too...

well, seems like this issue exists specifically for RU players

[gritty ore]

I have the same problem with 2% too for 3 days already, used different devices, tried vpn, reinstalling - nothing works

[tardy basin]

could devs check somehow the game server responsible for RU region, please? this malfunction appears to have a strong tendency within one certain area 🫠

[true kraken]

phew

🏳️‍⚧️

[shy gyro]

he's just made another account and is harrasing ppl

oh wait

why did my messages dissapear

oh

ah i see ig

[heavy fog]

who can i talk to about getting a child predator banned? i have proof

[harsh bear]

What proof? Is it in game?

Mods don't accept proof in screens photos etc btw

[heavy fog]

he admitted he was an infamos groomer on animaljam there are loads of videos of it

[harsh bear]

You can use the /report command

But well I don't think there are bans for saying you're a groomer, unless they say some nasty stuff

[heavy fog]

id like to talk to someone about it i dont think report will do anything

[harsh bear]

You can try talking to a moderator

/mod or here

[heavy fog]

very helpful 🙄

[harsh bear]

I'm just a normal player, I can't do much

You can report them to the police if you have the ability

[heavy fog]

then why respond and defend him

[harsh bear]

Huh???

I'm not defending anybody lmaooo

[worldly linden]

you can DM me

[heavy fog]

thank you

[gritty shale]

Hello im french and i try to get help but french peuple dont answer me

People’

[tawny bronze]

the game moderators never do anything about it

Today players were racist and transphobic towards me

[harsh bear]

i read what u said in chat and im very sorry youve experienced this... its not okay

[tawny bronze]

People in this game are extremely rude for no reason

This really ruins the game experience

[harsh bear]

i wish we could do more than just use the report thing

[tawny bronze]

They should put some kind of filter in the chat

[harsh bear]

report command i mean

[tawny bronze]

yes, something only works when a lot of people give /ban

[harsh bear]

there is a language filter in settings but idk if it works

it should

[maiden anvil]

hi! please use the /report command in-game to report rule-breaking behavior. a moderator will get to it once they're available. in the meantime you can use /ignore name#tag so you don't have to read the messages the reported user is sending

i'm very very sorry this is happening, especially during pride month. please do what i suggested above ^ to protect yourself 🩷

[delicate tundra]

Hello! Im Elshy#7152, can someone please help me with lost progress at the Trip to Wonderland event?

[harsh bear]

the event creators will get to u when they have some free time

idk if i can ping them but they are nezushin, vividia, eremia and karasu

[maiden anvil]

they do have to contact someone though

[maiden anvil]

could you verify and post in the events chat please? https://staff.atelier801.com/discord

[delicate tundra]

I tried to verify jsut now but it showed me error and now the linkis not working 😦

It worked!

[mighty pond]

Is it possible to download tfm in phone 🥹? I just got an issue in my laptop 💀💔

[maiden anvil]

you can use puffin but it's not recommended

[mighty pond]

Do u have the link to download this browser?

Not recommended because maybe my account can go with the wind 😂 ?

[maiden anvil]

because it logs you in with a vpn and you can log in with a banned ip/someone else using the same ip might be sanctioned and it'll look like the sanction is on your account (it wouldn't actually refer to you)

[mighty pond]

So it's risky
So someone else will be punished not me ?

[maiden anvil]

someone might (not because you're using a vpn obviously)

[shy marsh]

Maybe you bought something that they removed from shop?

This happened to me once they removed the item I bought and gave me 100 fraises

[mighty pond]

Can u send me please the link to download that browser

[maiden anvil]

https://www.puffin.com/

[boreal spruce]

I have a problem, the Adobe AIR version does not work.

[boreal spruce]

It does not go beyond 0% charge

[strange cipher]

any1 knows why i have the immortal shamman achievement but not the master one? makes no sense to me

same w/ pirate mouse

[maiden anvil]

unfortunately the achievements have been glitched since forever

[strange cipher]

is there a way to fix this? reach out to sb?

[maiden anvil]

i honestly don't know

[torn lance]

hi! question, i just got jumpscare gifted the rainbow fur (i had no clue it'd be gifted to me) so i'm not sure what to do since i won the giveaway :,D im so sorry like i said i had no clue it'd be gifted to me

[maiden anvil]

ill forward it, ty for letting us know!

[torn lance]

ofc ofc, sorry again !!

[maiden anvil]

no worries!

[ornate briar]

Can a mod or someone please help me? I just get a blue screen trying to open the game

[maiden anvil]

1. #help message
2. restart your router
3. log out of steam, close it via task manager, reopen it, log in again. make sure to open the game via your game library
4. right click the game in your library, properties, installed files, verify integrity

if none of these alternatives work, try a different standalone. there's one pinned in this channel or you can get the official .exe from https://transformice.com (you'll need adobe air to run this one)

if it still doesn't work give it some time. it usually fixes itself

[ornate briar]

Thanks @maiden anvil ❤️

[alpine timber]

account is stuck i tried to reset my password but i am stuck on the changing password screen, its been a while and still stuck changing. does it usually take a long time or is there something i can do to fix this? 😅

[maiden anvil]

https://atelier801.com/account

[alpine timber]

thank you so much

[ornate briar]

I bought a new emoji from the hugging event trade map, and it's not in my emoji list?

[agile wyvern]

try opening a shop / relog

[harsh bear]

I think you have to relog or change rooms

Ah yes somebody answered already mb

[north agate]

I tried this it works but the game crashes after 1 second

[gritty ore]

It seems to be an issue with the internet itself in some ru regions, not just with tfm, so we can only wait and hope

[bold wolf]

@maiden anvil I tried to do the same procedure that you taught above yesterday and it didn't work, could you help me please?

[maiden anvil]

i don't know what else to suggest, i'm sorry

[bold wolf]

No problem, thanks for the information, even sending the IP wouldn't it change anything with game support?

[zinc plover]

i’ve been having this issue for awhile where divine mode won’t unlock for me despite having the save requirements for both normal and hard mode. could anyone help with this? also if i should report it as a bug?

[maiden anvil]

have you relogged?

[zinc plover]

yes i have

[maiden anvil]

can you double check you have the required saves? 5k normal 2k hard

[north agate]

I have tried;
-Resetting router
-Using VPN/DNS
-Ipconfig /flushdns
-Reinstall TFM
-Try windows version
-Verify integration
-Have waited for 5 days
-Anything that has been told here..

Is there anything can be done? I think it's on Transformice end maybe?

[harsh bear]

did u try standalone version?

[north agate]

what's that

[harsh bear]

u dont need steam for this

[north agate]

you mean downloading from Transformice.com?

[harsh bear]

nope

u cant do that anymore

[north agate]

@harsh bear Hey Vekanor#1700

the folder has a trojan

@maiden anvil can you confirm?

[harsh bear]

well its a tutorial from ex-mod

but idk what antivirus program is that

[zinc plover]

yes i do! i’ve had them for awhile now

[maiden anvil]

it's safe

[maiden anvil]

that's so strange it should show in the shaman mode chooser then

[zinc plover]

yeah for some reason it’s just greyed out still, i don’t know why it won’t work i thought i had to do something else to activate it lol

[maiden anvil]

@north agate

[maiden anvil]

i checked, you don't have 5k normal saves

[zinc plover]

i thought i did? woweeee

maybe i’m just blind omg- thank you

sorry to waste your time 😭😭

[maiden anvil]

girl no worries

glad it's figured out

[calm moon]

I installed standalone, but unfortunately it didn't help as all the other methods that Xxcanavarxxl mentioned
I know some guys that tried the same and it didn't work for them too, so ig there are some problems with internet connection in particular regions (or something else) that we can't solve by ourselves x_x
I'll be in another region in the end of the month, maybe it'll help... :D I'll let you know if it does

[gritty ore]

The 2% problem isn't on tfm's end, many other games and some websites aren't working too sadly, its internet server problems, so sadly just hope and wait

[harsh bear]

im very sorry this is happening to you lots but hopefully it gets better with time

[north agate]

that option also didn't work

it's the same as using an VPN, it opens but crashes a second later

[maiden anvil]

just gotta keep waiting until it's sorted then unfortunately

since other users have mentioned it's not a Transformice-specific issue

[north agate]

if others also mention it then wouldn't make it Transformice-Specific issue?

[maiden anvil]

^

[static patrol]

is it possible to watch another player's lsmap? Or something similar

[maiden anvil]

no

[static patrol]

Okay, thanks!

[deft mural]

hey so is there anyone who would be abl to help me change the email connected to my account without sending a code to it

because try as i might im 99% sure the domain i even used the email for is completely dead

i cannot access the email connected to my tfm acc whatsoever

so theres no way for me to change it currently

[harsh bear]

only way to change your email is to send a contact form then

https://atelier801.com/contact

[deft mural]

thank u so much veka ooomg

i didnt know i could do that 😭

[harsh bear]

of course u can!!! and reply is pretty quick

[opal marten]

#help

[ruby marsh]

i think i got muted 3 hrs for calling my friend a noob 😓

[maiden anvil]

if you'd like to appeal a sanction please contact a moderator privately

[ruby marsh]

ok ty

does it need to be the mod who muted me or any cause im not sure who muted me

[maiden anvil]

nope!

[ruby marsh]

thanks

[woven mason]

j

[ornate hatch]

#help

got unfairly banned.

[maiden anvil]

please contact a moderator privately

[ornate hatch]

what if the moderator ignore me

[maiden anvil]

you can contact another one

[ornate hatch]

their job is to help not ignore. Im gonna contact them

Your message could not be delivered. This is usually because you don't share a server with the recipient or the recipient is only accepting direct messages from friends. You can see the full list of reasons here: https://support.discord.com/hc/en-us/articles/360060145013

[maiden anvil]

check if your dms are open

[ornate hatch]

They surely are.

[maiden anvil]

then just be patient please

[ornate hatch]

Also, I tried contacting several moderators. One of them has private messages disabled, which makes it impossible to reach out , even though they are supposed to be available for help. How are we supposed to contact a staff member who blocks DMs? Please speak to them and remind them to take their role seriously.

Secondly, the “be patient” message feels really frustrating. One of the mods was online, listening to music, active , but ignored my message. How is that okay? Their job is to help and moderate the game, not ignore players who are reaching out for support.

[maiden anvil]

just because they're online on discord, it doesn't mean they're available to handle game-related issues

was the ban permanent?

[ornate hatch]

The ban is a 12 hour ban.

Unfairly banned and false ban.

[maiden anvil]

you can contact them in the forums then

for EN: https://atelier801.com/topic?f=6&t=891384

[ornate hatch]

The ban is over, and some mods just answered when it's over.

[unborn yoke]

Can you get the fraise mouth item for completing 20 daily quests?

[proper current]

Buenos dias, me han baneado mi cuenta y necesitaba saber si podrian hacerme el favor de ayudarme, pido disculpas si he ofendido a la comunidad, quisiera que esto no se volviera a repetir, tuve un inconveniente personal y otra persona manipulo mi perfil y solo quisiera jugar un rato, si no me ayudan voy a reportar esta plataforma como un fraude ya que llevo mas de 10 años en el juego y nunca me habian jodido de esta manera.

166 horas de ban me parece una barbaridad, el que me puso ese castigo no tiene nombre, es un atropello y mas que fue un tercero quien manipulo mi cuenta, espero que me den solucion pronto porque es exagerado todo ese tiempo sin poder jugar

[maiden anvil]

please contact a moderator privately

[proper current]

ya me contacte por correo y eh tratado de comunicarme desde ayer y no me han dado respuestas.

estoy muy molesto porque han abusado con ese baneo y mas que son 166 horas

o sea pongan 24 horas

30

pero 166

es injusto

dicen que por aca dan respuesta y solucionan y no he visto ninguna solucion, sino denme moderador si tanto les cuesta ayudar a un jugador fiel a transformice

[maiden anvil]

if you've already reached out, it's best to wait for a response

[proper current]

What a disappointment that Transformice has fallen into the hands of such evil people who only like to screw others. I am a loyal player and that's what I earned by playing games of miserable and ineffective people.

I will not play again, steal my account and I will tell everyone that this game is a fraud, I do not agree with what they are doing, it is an abuse and more than that they did not even leave me a warning.

😡

[uncut tide]

Having issues opening tfm on macbook through steam. Ive searched through chat history to find solutions, but i am still unable to play with the adobe air or flash download/standalone/alternative method to play tfm. I've tried uninstalling, verifiying files, switching to beta vers, and more. The game will "open", but not with any window to actually see or play the game.

is there any concrete solution to this issue or would i just have to switch to a different device of some sort

[shy gyro]

i know i asked two times but does it usually take a lot of time for the giveaway item to arrive? i feel like it somehow didnt get to me...

[maiden anvil]

it'll be sent to you eventually. please just be patient

[sand mango]

Des modérateur ce soir ? Car un joueur arréte pas d'inqulter au village merci.

[indigo meadow]

Hii. Is there a way I could buy a fur that is no longer in the shop?

[harsh bear]

hiii nope, u have to wait until it appears in shop again

either in a fashion squad outfit or sales

[indigo meadow]

Ok, but is there anywhere I can see the new furs that gonna be release for sale?

[spark abyss]

we dont know in advance which ones will be on sale but the current ones are usually pinned in #chat

[robust cobalt]

Hello, can someone from Transformice contact me?

[indigo meadow]

Got it. thx

[harsh bear]

you can also propose a fur to appear in sales in #sale-suggestions

[indigo meadow]

ain't got no access

[harsh bear]

you have to be verified

https://staff.atelier801.com/discord

@indigo meadow the red one you sent isnt a fur!!! its a skin consumable

[indigo meadow]

didn't know 😥

[harsh bear]

thats fine!!

[ornate hatch]

Real nice deleting messages.

[unreal pumice]

Hi, is there a way i could appeal a sanction, any mod could help me? , please, It's really important..

[thorn ivy]

i have a problem, my game doesn't work i wish i could send the pictures but here i can't

what can i do

it's not like i can't play it's just the interface is a lot diff and sometimes i don't see objects that my friends see

[maiden anvil]

you need to verify to get image perms https://staff.atelier801.com/discord

[thorn ivy]

ok i have the permission

that's how the game looks for me

and this is how my friend's game looks like

[harsh bear]

You need to turn minimalistic mode off in settings

[thorn ivy]

thank you

now it works

[raven yew]

hi, im having a problem with setting up my profile picture in tfm. ive contacted mods about this and nobody was able to help me.

[maiden anvil]

what's the issue?

[raven yew]

I can’t set it up

It doesn’t save

I’ve tried changing the sizes and tried many pictures

[maiden anvil]

are you using the /avatar command in-game?

[harsh bear]

and it only works on the steam version I think?

[maiden anvil]

not really

the adobe version also works

[harsh bear]

ah I had to get the steam version to change it :/ didn't work for me in standalone version

[maiden anvil]

it's not the standalone

#help message

[harsh bear]

yeah I meant the adobe one

sorry x

[calm snow]

How often is the hugging event?

[deft pagoda]

Is it just me or the game isn’t working, it just freezes on 0%(I’ve been trying for hours)

[harsh bear]

#help message

try this?

[deft pagoda]

ty but none of them worked, i guess i'll wait.

[harsh bear]

did you use the adobe version too?

[deft pagoda]

Nah, i can’t in iraq.i have the same problem with every other atelier801game, dead maze,Bouboum

[harsh bear]

ahh well it's a problem for a lot of players

if these tips don't work then unfortunately you just have to wait :(

[deft pagoda]

Thx anyway ❤️

[harsh bear]

hope it works asap!!

[maiden anvil]

have you tried using a vpn?

[deft pagoda]

I’ll try now

[idle fox]

Hmmm

Forgot my old password

[maiden anvil]

https://atelier801.com/forgotten-password

[deft pagoda]

Didn’t work

Nah bro iraq is just like texas there’s no rules.

😂

You are right.

[deep sinew]

we're having issues with firsts registering in vanilla1

[maiden anvil]

replied to you in the other channel

[deep sinew]

my bad LOL

[graceful silo]

So this happened

spawned in the trip to wonderland map and it kept telling me i have no cheese, then stopped dinging lol

[rancid ember]

does someone knows what is the command that makes the other rats invisible?

[river anchor]

do ./watch, and then your username, so /watch Name#Tag

[raven yew]

yes

[maiden anvil]

where are you playing + your OS?

[meager remnant]

Sometimes the map fails to load for some people. It's not a Lua bug, so I can't fix

[harsh pine]

hii

i need help

[young phoenix]

https://prnt.sc/83H-n2ZtaMbA

imagine not knowing the difference between anti-zionist and anti-semitic

thanks tfm mods

[maiden anvil]

https://atelier801.com/topic?f=6&t=891384 you can appeal the sanction here if you'd like

[echo glade]

hey, this is a silly question, but i'm filling the form about banned accounts and when i tried using the whatismyip site, it gives me that. which is... uhm... weird. i'm from Brazil. how to fix that?

[maiden anvil]

make sure you're not using a vpn

[echo glade]

i am not :'D
that's the thing

ty, i'll try!

it worked!! ty <3

[raven yew]

im playing on a pc thru steam. ive tried changing my profile on my pc and my phone

[maiden anvil]

windows or mac?

[raven yew]

windows

[maiden anvil]

is your account recent?

[raven yew]

Registration date : 13/11/2024

[maiden anvil]

how much playtime do you have? /time

[raven yew]

[16:22] [•] You have played for 1 days, 16 hours, 24 minutes and 7 seconds.

[maiden anvil]

that's likely why

play for longer (the exact time is unknown) and it should fix itself

[trail monolith]

can anyone help me with my ban appeal its been a day like

[echo glade]

is showing a icon comm (of my mice) i bought on the fanart chat allowed? if i tag the artist properly and all dat!

[maiden anvil]

yep

[echo glade]

ty! <3

[old bane]

does changing your pfp through the forum not work anymore?

[maiden anvil]

no

you need to use the /avatar command in-game (preferably on steam if you're on windows)

[old bane]

i see. thanks

[spring geyser]

Did they change the req for how stats are counted in rooms?

[shy marsh]

Afaik only for firsts, it needs 6 active players

[shy marsh]

Is there some channel here to make a ticket?

[maiden anvil]

no

[shy marsh]

Where can i make a report here?

[maiden anvil]

if it's regarding a server issue, you can contact a discorderator. for in-game stuff, use the /report command in-game

[uncut tide]

How do i verify my account on dc to tfm acc

[maiden anvil]

https://staff.atelier801.com/discord

[uncut tide]

I keep trying to through the link and ive been clicking the confirmation button on my acc through atelier801

It still isnt working

[maiden anvil]

try in incognito mode

[uncut tide]

Idt it worked

Its like a never ending loop of the same steps

[maiden anvil]

could you try a different browser?

if you still can't do it, you can contact a staff member in the forums or in game and ask to be manually verified

[swift coral]

i saw someone freeze themself into looking like they're jumping while remaining still on the ground and i can't find working information on how that was done, can anybody help?

[old bane]

you jump and the second you hit the ground press ctrl s

it takes a few tries to time it right

[icy prawn]

Is anyone experiencing game crashing or is it just me?

Not loading at all

[signal flume]

i used to play the game a very long time agoo

and i had an account

and i only remember the name of it

i dont' remember the email

what do i do

[harsh bear]

you can log in using a username

[harsh bear]

#help message try this maybe

[signal flume]

but i don't remember my password

i just remember my name

and i don't remember what email was linked

to my account

[harsh bear]

did you try clicking "forgot password"?

[real osprey]

i have some bug that after a few rounds i don't progress (i get no exp/firsts/cheese or saved mice as a shaman) :/

[maiden anvil]

please send a contact form https://atelier801.com/contact

[signal flume]

bro it's been 6 years or 7

i barely remember my name

can i just give u my name and u confirm that it's been so long that i logged on

[harsh bear]

you can just log in with another account

if you want to send a contact form

[signal flume]

that account holds so many memories

i wanna see my profile and who i had as friends

[maiden anvil]

no, you need to send the form

[lean dune]

Hi, can you help? I can't play or access the website anymore.

[harsh bear]

now we play through steam or the flash player

[lean dune]

My PC no longer enters the game or the atelier801 website

[icy tiger]

can any mod or mapcrew help me with something? i would need a list of all the maps that are in survivor rotation that are only P10 minus P24 because i don't need 🧃

[patent patio]

probably not a thing but if i changed my username recently but i regret what i changed it to is tehre a way i can get it re changed without dishing out another 15 dollars

[maiden anvil]

nope

[agile fossil]

Help

[maiden anvil]

what do you need help with?

[exotic surge]

yo, is this possible to log in to the forums if you have a Steam account? (DM or TFM)

[harsh bear]

https://atelier801.com/topic?f=6&t=899158 here. But it's not being updated so idk might be missing a few maps

[maiden anvil]

you have to log in with your a801 acc

[latent juniper]

Help, It doesn't load my store items

[harsh bear]

all items?

[latent juniper]

Only new items

[tired hawk]

fellas is there a specific image size that won't make my avatar blurry (like what canvas size in px for the next time i redraw my icon) or is it always just gonna be blurry </3

[maiden anvil]

it'll always lose quality when you upload it because the format changes to jpeg

try making it 100x100 and sharpening it

[tired hawk]

ooo alr ty!

[young phoenix]

How can I know the name of all the mods in the game?

[river anchor]

https://atelier801.com/staff And under the "Moderators" tab

[young phoenix]

ty

[brave zinc]

someone told me to off myself in game, where is the best place to report?

[maiden anvil]

please use the /report command in-game

[rapid cargo]

Hello, I need help. I just purchased the event emoji but I can't find it anywhere. How do I use it? I had 23 event points and now I have 3

[harsh bear]

I think you have to relog

or switch rooms

[rapid cargo]

Thank you! Relogin worked

[hollow relic]

boa noite

preciso de suporte troquei a senha da minha conta mas n tou conseguindo entrar

[maiden anvil]

does she know her email?

[maiden anvil]

create a new account using the same email. when you try to log into the game, use the email in the username field and enter the password to the recently created account. a pop up window with the accounts associated with that email should appear; that way you can find out the username

once she knows the username she can reset her password https://atelier801.com/forgotten-password

[dusk stump]

hi hi so

I found my old account but can't seem to log back into it

whenever i try opting to change the password it either says invalid email or prohibited

[dusk stump]

i have access to my email account btw

or at least can see the mail i get

but doesn't count it as a valid input

[upper tartan]

hello! its been a while since i ve been playing tfm but i had some people that was hating me and wanted me to get banned .
so someone somehow got into my account and put a NSFW pfp on my profile (i was like 15 i didnt know how to change it either way) and after that i got permanently banned .
i tried asking support by email but all they did was ask me about my old email and after that asked info on the account to know if it was me or not. i unluckily dont have anymore access to the email but stil i thought about that account and wanted to know if i could to anything to get it unbanned

Giuseppe2#0000 was the name

[maiden anvil]

hello! you have to answer the questions the contact form admins ask just so they're sure you're the real owner of the account. this thread might help https://atelier801.com/topic?f=5&t=786596

[arctic portal]

Helpp

Why level 6???

@maiden anvil

[maiden anvil]

that's your shaman level

[arctic portal]

Noo

[arctic portal]

How is it going to be level 7, you don't see the statistics, that doesn't add up

[maiden anvil]

it's related to your experience points

have you started playing on this account recently?

[arctic portal]

I registered in 2010, take a look.

but I got back into the game this year

[maiden anvil]

that's why

it only counts the experience you've gained since you started playing on the account after the exp system was implemented

[arctic portal]

Ohh

:c

[heady dragon]

I've been waiting for hours for the event shop map to appear, what do I do?

I still didnt get that map

[maiden anvil]

iirc it shows every 4 event maps, but i believe it has to be all in the same room

[mighty pond]

Is there's any hope i could have the hugging orb i have that 30 rainbow 🥲 but no laptop to log in:(
When event will end?

[deep sinew]

any updates on the transparent planks situation?

[maiden anvil]

tomorrow

[silent magnet]

https://prnt.sc/1MLyjYmCuOah

The game has become like this, what is the solution?

I restarted laptop and restarted the router and nothing changed.

[pure fossil]

help i just bought fraises with steam for 5 dollars yet the fraises werent added and the money was taken from me can someone help please

[viral wraith]

No command called "i" found.

[pure fossil]

?

[maiden anvil]

did you close the pop-up window in-game before the purchase was complete?

[pure fossil]

no

[maiden anvil]

did you get a confirmation email with a transaction number?

[pure fossil]

oh wait nvm everythings fine now

so sorry

[maiden anvil]

no worries! glad it's sorted out

[echo glade]

divine mode gives more xp than normal mode, right?
just to make sure
and no skills in normal mode gives more xp than divine with skills?

[craggy owl]

It's a Yes for your first question, but a No for your second question

the xp for normal mode depends on your level, ranging from 3/5/10 per mouse saved. With no skill enabled, it will add extra 30% xp which means 4/7/13 per mouse saved. Meanwhile, divine with skill gives you 5/10/20 xp per mouse saved, which is still higher than the xp from no skill normal mode.

However, you will earn extra sham coins (x1.5) and no skill sham coin (pink feather coins) if you enabled no skill mode

[glad crow]

Hello, Is there anyone who can help me to recover my account?

The situation is: It's been too long since i play Transformice... That i forgot my user and password lol

But it's still linked to my email

[glad crow]

I played in the Google Browser

[maiden anvil]

hi!

create a new account using the same email. when you try to log into the game, use the email in the username field and enter the password to the recently created account. a pop up window with the accounts associated with that email should appear; that way you can find out the username. once you know the username, you can reset the password https://atelier801.com/forgotten-password

@glad crow

[glad crow]

Okay, i'll try

Thx ❤️

[glad crow]

How long it takes to change the password?

i'm waiting for about 10 minutes lol

[maiden anvil]

where are you doing it?

[glad crow]

Steam

[maiden anvil]

use the forums instead

if you're logged in, https://atelier801.com/account

[vast nebula]

Hello, I sent a request to change my email over a month ago. I do not know what was the old email as I've had this account for 13 years, so I couldn't fill that information in the form. I haven't gotten feedback ever since. What do I do ?

[maiden anvil]

hi! please contact a staff member privately

[vast nebula]

How ?

[maiden anvil]

you can message them here on discord, they're the yellow/green/blue names >

[thorn ivy]

is this normal?

[harsh bear]

those are the sham items #chat message

[thorn ivy]

i know but i can;t see them

for example

[harsh bear]

click the link I sent you -> #chat message

it can help you find out the items

[thorn ivy]

what

but why i can't see them in game??

i don't want to buy them i just want to see them in my game

[harsh bear]

I think it's a bug

[thorn ivy]

it;s been that since day one'

[harsh bear]

nothing you can do about it

[thorn ivy]

great

[honest tangle]

@native helm me puedes agregar, es pa preguntarte algo

[native helm]

Escribeme de favor al foro http://atelier801.com/new-dialog?ad=Kathyifurni%230010

[near arrow]

hola buenas tardes tengo un problema con mi cuenta no jugaba hace años y volvi y salgo ban donde puedo apelar el ban ?

[shy gyro]

i know i sound like a broken record but... does it really take this much time for a giveaway item to be given?

[echo glade]

if it makes you worry a bit less, i haven't received mine yet too! but i trust that we just have to wait :]c

[shy gyro]

i haven't gotten mine for 18 days now so im kinda weirded out especially since the item has been gone for more than a week now from the shop too

[echo glade]

i've won the anvil in the last giveaway i think?

[echo glade]

ohhh :'D i hope they get to you soon :'D

get back to you*

[shy gyro]

thank u im just really confused about it thats all why i wanted to ask tbh

[river anchor]

I think it can take 2 weeks or more to receive it, last time I won a giveaway it took more than week to receive

It just depends on whenever Matza is available to send it to you

[maiden anvil]

we have already asked you repeatedly to please be patient. it will be sent to you once Matza is available

[knotty oriole]

My game has crushed and it doesn't start the way it should. Anyone else had the same problem?

[ionic ice]

is there any way to appeal my ban i know i've broken many rules but i never cause any real harm i just have issues but the game has meant so much to me since my best friend died and idk i know i probably don't have a chance appealing but i at least wanna try….. thank you for your time sorry to bother you

(ban evasion 144 hr)

[shy marsh]

do the crime you pay the time!

[ionic ice]

yea…

[maiden anvil]

please contact a moderator privately

you can appeal it but if it was correctly placed it won't be removed

i'm very sorry for your loss

[queen blade]

I have a problem with the strawberries I bought. They didn't arrive on my bill. It was last night around 8-9pm. Yesterday I spoke to a moderator and he told me to wait for a review. I'd like to know how the process is going.

@topaz eagle Im pertremi bro

[delicate anvil]

Someone sent a message in game that they are selling tfm accounts with +. I couldn't find any rule that would prohibit it, but in most games it is illegal, so I assume it's illegal here too.
I don't know what to do, should I report it? I have screenshots and the account name.

[maiden anvil]

please use the /report command in-game

[dark aspen]

Game Rules:

Terms & Conditions:

In theory the practice of “gifting” someone an account is also not allowed.

[ionic ice]

how do i do this? contacting a moderator privately?

[maiden anvil]

you can contact them via the forums (ideally). some of them have discord dms open but might not be available to deal with game issues here

[topaz eagle]

Hi there you have to be patient, it's hardly been 12 hours since we last spoke in game.

[queen blade]

Okey, sorry, i only was question

[inner token]

Hi I have a question does customization color codes apply to the shop titles

[ionic ice]

how do i access the mod list on forums? also how would i know who to dm on discord? sorry i’m fairly new to computer stuff. also the AI overview on google search told me i could whisper a mod in game but wouldn’t i just get in trouble for that considering my sanction is a ban evasion? also i didn’t know ban evasion was a thing i don’t understand that.

i was banned initially for a joke i made in main chat that goes against the rules and i can accept that and learn from it but the ban evasion felt kinda unfair. all of my friends are online…

are (made online)***

thanks for your time sorry for all the questions

[maiden anvil]

https://atelier801.com/staff there's a full list here. just click a name and then click the message option (you must be logged in)

if you do it on discord, they're the yellow names >

[ionic ice]

twoooooo more questions and then i’m done (SORRY) should i message only en mods/ how many mods to message is reasonable and how would i access the server member list/where i can click the yellow names. again thanks for ur time hope ur enjoying the weather. #june

[maiden anvil]

click on the icon by the search bar for the members list

if your ban was placed in the en server, it's a good idea to contact a mod from en. ideally you'd be reaching out to one

[nocturne wing]

Hi can someone help me please? I forgot my ID but i know my mail adress how can i find my ID???? please helppppppppppp

[smoky portal]

type ur email instead of username

when you log in

[nocturne wing]

😄

[smoky portal]

it will show u the accounts you have connected to that email

[nocturne wing]

i need reset my password

[ionic ice]

thank you cate you’re the best <3

[nocturne wing]

i forgot my id and password

thats why i need help .d

i checked my ex tfm mails but i didnt find my ID

[smoky portal]

if you dont remember ur username and password then you probably need to use the contact form https://atelier801.com/contact

you can also try to go to ur email and search for ''atelier801'', it will show you all the emails you have gotten from atelier, whether thats for a payment or a validation. open them 1 by 1 and if you are lucky you can find ur username and reset ur password from the forum

[maiden anvil]

create a new account using the same email. when you try to log into the game, use the email in the username field and enter the password to the recently created account. a pop up window with the accounts associated with that email should appear; that way you can find out the username. once you know the username, you can reset the password https://atelier801.com/forgotten-password

[smoky portal]

or that... cate too pro

[maiden anvil]

clipboard goes brr

[thorn rover]

hii i bought fraises yesterday and i didnt recive them but they took my money :c

how long should i wait to get my money back

[maiden anvil]

do you have a confirmation email?

[thorn rover]

i didnt get anything

i have only information from bank that i paid

[nocturne wing]

Yea i found now but code still not coming my mail adress 😄

[maiden anvil]

you can send a contact form https://atelier801.com/contact for payment issues and see if it works

[thorn rover]

okay thank uu

[nocturne wing]

it came ty

[thorn rover]

if the payment hasn't been completed should i still write it or just wait

[maiden anvil]

i thought you said the payment had been completed since the money has already been removed from your account

[thorn rover]

i did pay but i didnt recive any kind of confirmation on the screen in game like i normaly do

[ionic ice]

how do you go about submitting maps btw? i’ve always wondered and after seeing some dice maps i actually think submitting the one i made would be a fair shot for normal tfm mode.

last question for the day… cate working overtime 😩

[worldly linden]

you can submit them in the forums, under the map submissions subforum:
https://atelier801.com/section?f=6&s=102

map crew members will periodically review these categories and choose which maps to perm/discuss to be added to the map rotation

[maiden anvil]

did you close the window in-game while you were buying the fraises?

[thorn rover]

no it didnt show anything

waited for 5 mins

something like that

maybe it was bugged

[maiden anvil]

if the money still got removed from your account, i think sending a contact form should still be fine

[thorn rover]

okay

thank u again :3

[nocturne wing]

@maiden anvil Is there amnesty for accounts that have been banned for a long time? like ten years 😄

[maiden anvil]

if the ban was correctly placed it won't be removed

since it's so old, the mod who banned you very likely isn't in staff anymore, so you'd be better off playing on a new acc

[slender elk]

is there a limit of cheese u can get per hour?

[shy marsh]

Why Transformice or Tomb Rumble isn't running?

[shy marsh]

Ye, but I don't remember the number

[shy marsh]

In store

[slender elk]

someone told me its 60/30mins since when is that a thing 😭

[shy marsh]

I get 200 in acc per hour
Maybe 100 or less in store.

I've been trying for over an hour, and the game still won't open.

@maiden anvil

Also Tomb Rumble

[maiden anvil]

it's an issue on your end, it's working fine for me

[primal thunder]

I need help from any moderator can someone contact with me?

[queen blade]

@topaz eagle Hi, Do you know something about my bought?

24 hours have passed

[queen blade]

????

Y bueno?

[dark aspen]

Its not gonna change how fast its handled. Please wait for the response from the moderator who was helping you. Mods dont handle payment issues, so pinging staff or writing here wont help anymore than whats already been done for you.

[umbral quarry]

So like??? no where against the rules is that sending a screenshot of some other user saying said slur allowed this ban is ridculous and uncalled for I wasn't the one who said it???? None of you mods like to respond to anything in dms

this banned is compleelty unjustified

you guys are fine with pedos running wild on here there's a whole ass thread abt it

[lyric compass]

Hi — saying a slur in the chat is against the rules, period. Also, please do not appeal bans here & message a mod instead if you need to discuss further.

[umbral quarry]

I DIDN'T SAY A SLUR?

[heavy fog]

it was literally just the screenshot she didnt say it herself

[coarse escarp]

it was a screenshot though and it wasnt said by jade

u get it miv!

[lyric compass]

Yes — that is not allowed. You shared content containing a slur in the chat. Slurs are not allowed, period.

[heavy fog]

[umbral quarry]

I thought you guys didnt take screenshot proof tho

[heavy fog]

are you using chatgpt for your mod messages

[lyric compass]

I will not be discussing this in this thread any further. Please message me privately if you wish to continue.

[harsh bear]

It's in the rules literally lol

[spark abyss]

multiple people can have the same username at once however they always have different tags, kinda like how discord used to be

ah yeah i forget that's a thing

[turbid olive]

some moderator can help me?
i had a account banned permanently in transformice, but, i did that when i was child
have some form to that account comeback?

[craggy owl]

Unfortunately it's a no for recovering it

[turbid olive]

My friends account was recovered...

[craggy owl]

Case by case, generally it's impossible for an old ban
But you can dm me your account name so I can have a quick look

[alpine orchid]

i have the same problem

[hollow field]

at my place it hasn't worked since Thursday after adding the new collector and I have no idea what happened :/

[old bane]

they were banned from the room but not the game :/

[tranquil egret]

please use the /report command in-game

[old bane]

i did and nothing has happened

[tranquil egret]

if you've already done it just wait, a moderator will check it once they can

[old bane]

okay thank you ^^

[unborn yoke]

Hello, my tfm started lagging really badly since yesterday

I can't load any lua scripts in my tribe house, and sometimes I can't even change rooms (I get this popup)

Is it just a me problem? How do I fix it? :>

[lucid girder]

I have a problem because when I want to verify it shows forbidden

[maiden anvil]

hi! are you logged into the forums?

[lucid girder]

yes

and i cant verification

[maiden anvil]

#chat message follow these instructions

if they don't work, try a different browser and/or incognito mode

if you still can't do it, you can contact a staff member in-game or in the forums and ask for manual verification

[meager remnant]

Hello, did you game crash due to Lua script before?

[lucid girder]

ok

[unborn yoke]

Uhhhh, my game did crash a couple of times due to lua scripts before but that just tended to shut my game down and after I logged in again everything was fine

But now scripts that were working before aren't even loading

Even small ones

[meager remnant]

Do you have permission to use /np command in tribehouse?

It might also be the scripts you're loading

[unborn yoke]

yeah, definitely, even tried different accounts and different ways to launch the game

[unborn yoke]

all of them were working perfectly fine before though

until yesterday :(

sometimes I can just get one of them in until it breaks and I can't load anything again

or sometimes it says it's loaded but isn't actually working (aside from some minor stuff such as map name change)

[meager remnant]

can I see the script?

[timid ocean]

Hi guys, can someone help me? For some reason some items in the shop are not loaded, how can i fix it? I have a good internet connection.

[harsh bear]

those are the shaman items

they don't load for most of the people

only way to check them is #chat message

[timid ocean]

thats sad

anyway thanks for the explanation

By the way I sometimes notice that some Shams spawn invisible items, isnt it because this items in the store haven't loaded?

[unborn yoke]

I really don't think it's related to the script itself because 1) it never caused any issues before, and I haven't really added anything new since it worked either and 2) my friends are able to load it 3) I crash no matter which script I try to load, but if you think it might help I can send it over

Also probably the weirdest thing is that after I crash, even after reload my tfm is still cooked and I can't change rooms at all

[meager remnant]

Ok that's weird. What standalone are you using and what OS?

[harsh bear]

i guess that is so

[timid ocean]

sad 😦

[unborn yoke]

I'm on windows 10 and idk what standalone means

[meager remnant]

The program you're using to play the game, from which source?

[unborn yoke]

i'm using both the downloadable and steam version

it's the same on both

[thorn ivy]

the game doesn't work

for me and me friend

never mind, now it worked (tried 5 times)

[brazen flame]

Is there a way to change avatar on an old mac? I already tried adobe version too.

[harsh bear]

you tried both adobe and steam versions?

[unborn yoke]

Alrighty I think I (somewhat??) fixed my issue, tysm to nezu for trying to help me out

It was related to the script after all I think

still tho the fact that my whole tfm got cooked because of it instead of just showing my error with the script was extremely weird

[unborn yoke]

well it just turns out my old scripts weren't working because all of them were broken for some reason ☠️

[fallen harbor]

Having trouble with verification, it's been loading for like 5 minutes now after logging in with discord :C

[maiden anvil]

hii could you please try on incognito mode?

[fallen harbor]

Sure

Worked, thanks!

[maiden anvil]

[lethal ether]

Today the Brazilian moderators decided to ban me because I used the /ban command. This command is to ban the player from the room, right? The moderator banned me because I was disturbing the chat with the command. I asked the chat to ban the player who was changing first, he was playing anti-game, so the moderator decided to ban me. No. If I was disturbing the chat with flooding, shouldn't I be muted?

[maiden anvil]

https://atelier801.com/topic?f=5&t=814024

[lethal ether]

Until they answer me I have already been unbanned, I am just reporting an error, which in my opinion is a fatal error, if I was polluting the chat I should have been muted and not banned, now I understand why many talk about the game's moderation

They are pretty bad to be honest

Some moderators are good and even cool, but some are terrible and have no love for life. These moderators made a lot of people stop playing by unfairly banning accounts. Most players gave up on the game because of these stupid moderators who don't know how to work. I'll say goodbye here. Good night. May this serve as a lesson. Terrible moderation.

another account unfairly banned for flooding the /ban command

👍

[barren lake]

Hello, how are you? I speak Spanish. I'd like to appeal a penalty from a few years ago, as I can't access my account due to the length of the penalty. I was responsible for what happened, but I feel like enough time has passed for me to be granted an appeal. Thank you in advance.

[queen blade]

Hello

Do you know anything about my strawberry recovery? You tell me not to insist, but you don't respond either. I insist because I know of cases where people never received their strawberries in their account. I told the mod if he wanted proof, support, evidence, and he refused. I would appreciate your response

[maiden anvil]

you have already been asked to please be patient if you've already sent a contact form. moderators don't deal with payment issues

[queen blade]

How long? The moderator I'm speaking with told me to write to him after 24 hours, but he doesn't tell me how my case is going either. I'm not saying they'll fix it now. What I want is for them to at least keep an eye on me and not forget.

[pearl zephyr]

am i the only one or did puffin change their ip servers to just one server? when i try to go on tfm it shows the same ban reason (def from a tfm user that was probs trolling on puffin) while before if it showed a ban reason i could refresh and finally get onto a non-banned ip and play 💔

[maiden anvil]

if you have already sent a contact form please wait until you get a response

[delicate estuary]

are these contacts collectors 💔 ?

[quaint fern]

awww they cutee

[maiden anvil]

yes

[delicate estuary]

aw man

[maiden anvil]

if you check the wiki you can see which items are collector and which ones aren't https://transformice.fandom.com/wiki/Shop

[delicate estuary]

blowing up the shop with my Mind

[fallen harbor]

Hi, I convinced my gf to start playing transformice yesterday and she fell in love with the Gummy Shark Fur, is there a way to track which collector items are avaible in the shop rn?

[maiden anvil]

current sales are pinned in #chat

[fallen harbor]

thank you!!

[celest oar]

Hi can some help?

My friend will buy me some strawberry so if he buy in my acc I can get banned or no

[full cloak]

hey, i need help, i have send a e-mail to support i have no awnser, my game name is Jired#0000

[maiden anvil]

how long has it been?

[full cloak]

2 or 3 week ago, i dont remember

[maiden anvil]

in that case please contact a staff member privately. you can message them here on discord

[full cloak]

Ty

[true berry]

Hey, so uh... how can I know if my account got banned?

Long ago I tried to play TFM after a while and it would tell me that my pass was wrong even thought it wasn't

I joined this server to fix the problem since my Gmail weren't getting answered in time

[maiden anvil]

make sure you're entering the #tag at the end of your username. alternatively you can also log in with your email

[true berry]

Oo! Thanks thanks! I'll try thay

[celest oar]

Hii

@maiden anvil if my friend buy in my account strawberry I would get ban or no?

[maiden anvil]

you should ask a mod

[celest oar]

I want just to ask if I could get banned or no

[celest oar]

ohhh

can you give me a mod?

XD

[maiden anvil]

yellow names >

[celest oar]

@

[maiden anvil]

you can choose one whoever you'd prefer

[celest oar]

I need to talk to them in discord

I want them name

[fallen harbor]

are there any tutorials on how to finish first more often? I really want to complete my achievements on steam....

I mean besides going fast lol

I bet there are some techniques that could help with that

[harsh bear]

hmm I think you need to walljump as quick as u can and if u know how to the corner jump do it at every occassion if possible

if the sham is building you can rush, if map is soloable start right away

and also try to be quicker than rest of mice

but gaining firsts is a process, you will get there slowly!

[fallen harbor]

alright, thx :3

[spark abyss]

vanilla is a good mode for firsts since the maps are consistent if you play that often. then id reccomend watching how ppl that often get firsts move around by doing /watch on them

[pulsar quest]

hey, my friend got banned (bos) because it was mistaken for another account of another person, can you check the ban of the account Mesfwy#0839

[maiden anvil]

your friend needs to contact a moderator privately

[pulsar quest]

how? does some moderator have private messages open?

[maiden anvil]

yellow names > and yes

[last kettle]

i cant open transformice on my laptop anymore, like steam will not open the game at all and its been like this for a while idk whats wrong w it :(

[maiden anvil]

#help message

[last kettle]

it doesnt work still

[lusty stump]

did you do all those options

[last kettle]

yes, and when i downloaded the file to do transformice.exe it shows up as an empty file that i cant open on my laptop

[maiden anvil]

you'd be downloading the .swf file

you also have to download adobe flash player, which is where you'd open the swf

[celest oar]

if I want to be a maker map mod how a can do it?

@maiden anvil

[maiden anvil]

https://atelier801.com/topic?f=6&t=843141&p=1#m1

[celest oar]

English?

@maiden anvil

[maiden anvil]

huh?

[prisma hawk]

you linked the BR version

[maiden anvil]

https://atelier801.com/topic?f=6&t=365714

[celest oar]

I finished

I hope you respond fast

[vague minnow]

Arkadaşım hesabının şifresini unuttu epostasınıda hatırlamıyor ne yapmamız lazım?

[fallen harbor]

What's the best Sham tutorial out there? I mean like a youtube video
My gf started playing a few weeks ago and I suck at teaching so I'd rather send her a tutorial T~T

A complete beginner tutorial btw, not some advanced tech, just a video that would explain her how nails and other items work better than I can

[terse valley]

Hello, my account was banned around 2015. Can someone help me?

[harsh bear]

https://transformice.fandom.com/wiki/Nail

https://transformice.fandom.com/wiki/Shaman and the whole tutorial

[harsh bear]

did you log into transformice with another steam account?

eh the achievements are kinda bugged

nothing much to do with it

[rapid patio]

hello can you please help me moderators?

i need help.

[broken saddle]

Is there any way to report someone on this server and/or ingame related ?

[maiden anvil]

if it's in-game, use the /report command in-game

[broken saddle]

I feel like its both-

[maiden anvil]

again, for in-game issues, please use the /report command in-game. if the rule-breaking behavior is happening in this server, you can dm me if you'd like

[broken saddle]

I tried the ingame report thing, i do wonder if any action will be taken.. or if (something not allowed sounding) is allowed..

[maiden anvil]

if it's against the rules and you've reported it, someone will check it out once it's possible

[modest dragon]

Does anyone know how to recover their old account which hasn't been played in years? I don't remember the username for my old account

[maiden anvil]

do you know your email?

[modest dragon]

I got plenty of emails but I think I know between 2 i am using quite frequently

[maiden anvil]

create a new account using the same email. when you try to log into the game, use the email in the username field and enter the password to the recently created account. a pop up window with the accounts associated with that email should appear; that way you can find out the username. once you know the username, you can reset the password https://atelier801.com/forgotten-password

[modest dragon]

and this no scam?

[maiden anvil]

nope

[modest dragon]

okay thanks!

[strong fjord]

hello! Is there something i can do if there's someone who's regularly killing all the mice in the room? And it's not just one time, but constant spoiling of the game in different rooms below 10 mice, especially in the evening hours... :(

[hollow field]

Możecie użyć komendy /ban i jego nick żeby go wyrzucić z roomu

[strong fjord]

welp, jest to ciężkie kiedy na roomie jest z 8 osób

poza tym to nie załatwia chyba sprawy, prawda? te osoby mogą na spokojnie przejść gdzie indziej

[hollow field]

Tak mogą przejść jeśli jest to publiczny room

Chyba że stworzysz prywatny i założysz hasło

[strong fjord]

problem nie leży w samym utrudnianiu rozgrywki mi i znajomym bo można zrobić pw, problem leży w przeszkadzaniu na ss i tak dalej

głównie sytuacje kiedy dana osoba ma ochotę grać na mniejszych pokojach po prostu

:/

trochę nieprzyjemna sytuacja, likwiduje objaw ale przyczyna zostaje

[hollow field]

noo właśnie to jest tak denerwujące na tych mniejszych pokojach dużo takich trolli się właśnie tam pojawia

[strong fjord]

i w teorii nie łamią regulaminu, nie przeklinają ani nie hackują

a mody chyba całkowicie nic z tym nie robią, losowy gościu na roomie dostał ostrzeżenie za nazwanie kogoś panią do towarzystwa, a trollujący żadnych konsekwencji nie wyciągneli

także xD

[hollow field]

Według mnie założyciel pokoju powinien mieć opcje kick jakiejś osoby to by rozwiązało problem z afkowiczami i trollami

[strong fjord]

podpinam się!!

[hollow field]

Tak moderatorzy w ogóle nie reagują

[strong fjord]

ale spróbuj napisać przekleństwo na roomie, woohoho

wtedy to jest najaktywniejsza grupa na tfm

szkoda gadać...

mi raz wlepili mute na godzinę po chyba 2h od napisania czegoś

dobrze że była 22 bo i tak już trzeba było kończyć... xD

ale pomijając już nawet rant na modów, chyba nie da się nic zrobić z trollami, prawda?

[hollow field]

raz pamiętam napisałem skurczybyk i mute na 2 godz wylapałem xD

[hollow field]

Niestety nic się nie da z tym zrobić :/

[strong fjord]

https://tenor.com/view/there's-nothing-we-can-do-gif-15878626962415498830

[hollow field]

Mozna zawsze zmienić pokój ale to nie gwarantuje rozwiązania problemu

[strong fjord]

czekam na jakąś aktualizację regulaminu albo dodanie opcji kickowania

ale słaba sytuacja... ehhh

[hollow field]

Oj to trochę możesz poczekać lub nigdy się nie doczekać :/

[strong fjord]

szkoda tylko patrzeć na to jak takie podstawowe problemy nie zostają rozwiązane mimo tego, że są od kiedy pamiętam

[hollow field]

No niestety widać że już administratorzy kompletnie olali tą grę i już się nie angażują jak dawniej

A od 2022 to już totalny zjazd

[strong fjord]

smutna rzeczywistość, pewnie wolą iść na rękę jednej osobie, która siedzi 24/7 niż kilku nowym

[hollow field]

Tak..

[strong fjord]

albo bardziej wracającym do gry, bo o nowych tutaj ciężko

ale to już nie temat na ten kanał, dzięki za pomoc druhu!!

[hollow field]

W to grają starzy wyjadacze procent nowych graczy jest znikomy

[strong fjord]

😔

[hollow field]

Żaden problem 😄

[indigo peak]

@maiden anvil would you be so kind as to come on Fewfre's discord server and have a look at our discussion there about the dressroom? I think Atelier is part of the problem, somehow they don't like my IP...

[maiden anvil]

i don't think there's anything i can do about that issue

[hushed veldt]

Can you send me the Discord link?

I can check and possibly forward to Tig

[olive yacht]

When trying to reset my password, do I need to know the # with numbers in the nickname or just the nickname itself

[maiden anvil]

you need the tag

[olive yacht]

Well now that's a problem...
Thank you tho

[maiden anvil]

what's the username?

[olive yacht]

Eggplant

That will be hard to find

[maiden anvil]

do you know the registration year?

[olive yacht]

Yes, in fact I made the account yesterday

I had to make it because I forgot the one I made in 2011 lol... And somehow I can't log into this one either lol

Level 16 or 17, collected 200-ish cheese

[maiden anvil]

if all you're missing is the tag and know the password, you can log in with your email

(only in the game, not the forums)

[olive yacht]

Yeah, don't remember the password, that's why I tried to reset it. But didn't expect I'll need nickname as well...

Why would nickname even be needed in the first place kind of baffles me

But I appreciate your help :)

[maiden anvil]

Eggplant#0165

could you try that pls

[olive yacht]

Let me give it a try

It was that yes, thank you very much

[maiden anvil]

of course!!

[olive yacht]

Did you just look for people on friends finder or something?

Cause I would like to try to find my old account

[maiden anvil]

https://projects.cypher801.app/

[olive yacht]

Ah thank you very much :D

[grim pivot]

kurcze mam problem nie moge sie zalogowac na konto przysiegam wpisalam wszystkie maile i gra nie chce mi hasla zmienic, da sie jakos skontaktowac z adminami zeby mi haslo zmienili?

[maiden anvil]

please send a contact form https://atelier801.com/contact

[graceful gale]

are the new furs not in the shop ?

[pseudo quarry]

That’s not till tomorrow

They got postponed

[graceful gale]

oh ! i thought they where out already

[pseudo quarry]

Yee

Friday instead of Thursday due to the event getting postponed to tomorrow as well

[uneven forge]

when i try to send form Submit button be invis for few sec then show up again and nothing happen the my report still there and page not loaded

is that's normal and my report was sent ?

[maiden anvil]

try switching to a different browser or sending it on incognito mode

[uneven forge]

alr thx

[hallow flower]

hi i have a little problem with tfm - i cant see the cheese in any type of lvls (defi, vanilla, racing etc.)... idk if its just a temporary bug or something but its annoying ngl (i tried to relog, reinstall and nothing works)

[maiden anvil]

it's a general issue

[hallow flower]

oh i see

[torpid pecan]

whats the minimum lvl to trade ?

[maiden anvil]

i don't think there's a level requirement

[torpid pecan]

why can't i trade so ?

[maiden anvil]

you can't trade with someone with the same ip as you

[torpid pecan]

welp thx for the info

[grim pivot]

how to get verified??

[hard ginkgo]

#chat message

[grim pivot]

okay thank you!!

[forest rivet]

Hi! I have a question about the rules:
Is it allowed to trade items from Transformice in exchange for items from another game?
For example, trading a skin or item in Transformice for Robux in Roblox.
Just asking to make sure it's not against the rules. Thanks!

[maiden anvil]

no

[distant stone]

How do I get this item?

[tropic aurora]

Hi guys! I have a question about the event (but can't seem to comment in the event chat). Is there a shaman icon (that appears around the level) available? Because I've been playing since yesterday and couldn't seem to find it :(

[maiden anvil]

to write in #events you have to verify your account https://staff.atelier801.com/discord

[tropic aurora]

OH OKAY THANKS!!

[tropic aurora]

And where can you get it??

[maiden anvil]

i don't think people have figured it out yet, it's likely a reward for finishing one of the relic sets

[tropic aurora]

Ohhh okay, thank you so much!! 🫶🏻

[pine roost]

late response but i think they completely shut down the servers

[fiery idol]

i need a help

@steep gyro

[weary cedar]

:(

[vagrant oar]

why cant i get 10cc after completing my mission?

[dark aspen]

Which?

[vagrant oar]

buy a store item

[dark aspen]

That quest no longer provides cheese coins for completing it. Your progress will still go up though towards earning fraises.

[vagrant oar]

oh that sad

[ember gale]

i have a problem

someone can help me??

@everyone

[onyx socket]

is there a channel for submitting fur designs? or is this a contest thing? or is this not available to players but only the staff design furs?

[stray lark]

you can submit item and furs designs in the channel #item-suggestions

[onyx socket]

THANK YOOOUUU

[river osprey]

please help me. I can't sign in to my account that I've made today, when i give proper login it gives error and i can't do nothing about it, I changed password and still nothing helped

[maiden anvil]

make sure you're including the tag at the end of your username

[river osprey]

i did with it but still and without it nothing changed sadly but thank for your answer

[maiden anvil]

can you try logging in with your email instead of your username?

[river osprey]

tried it but still nothing

thank you for your help i will just abadon this account and create new because i didnt have much things on it. Thank you so much for your time

[scarlet thunder]

any mod to help me?

[coarse escarp]

where can i see tribe houses to choose

😧

[quaint fern]

can you do that? I thought you just had to like get invited

[maiden anvil]

they mean maps to set as the th map

[quaint fern]

oohhhh

[vital walrus]

problem server

[deep sinew]

i used a point on the cloud in the "spiritual guide" skilltree last night, and it still hasnt registered as me actually owning the cloud. i cant use it at all during sham rounds because it just isnt an option in my items

[maiden anvil]

are you on divine mode?

[deep sinew]

yes

[maiden anvil]

that's why

[deep sinew]

ah, i thought i've seen divine users using a cloud before

my bad </3

[maiden anvil]

all gucci

[deep sinew]

i wish there was a way to remove points from one specific skill rather than having to redistribute them all

i have such a delicate balance right now that i've had for the past 9 years LOL

[maiden anvil]

real lol but if you redistribute lmk and i can send you the cc

[deep sinew]

it's all good, no worries! itll come in use if i ever decide to use hard mode rather than divine

[maiden anvil]

[meager galleon]

I have a few friends on my list their username is Deletedaccount. Are their usernames changed to that or did they did delete the account??? I've never seen that before and I've been seeing it more and more.

[maiden anvil]

you can request for your account to be deleted via contact form

[spring geyser]

is there an en in game mod i can dm? 😮

[woven halo]

what do i do when the email from my alt does not exist anymore?

[maiden anvil]

you can send a contact form https://atelier801.com/contact and ask for an email change

[woven halo]

I needa note my email there, wont it be an issue if i dont write the email connected to my alt?

[maiden anvil]

that's an email you have access to so they can reply to you

[woven halo]

alrr ty ty

sanctions list, how can i see mine haha? also do i need to note my main or the alt's?

[maiden anvil]

you'd need to do that for the alt. you can't access it so it'd have to be from memory

[woven halo]

ah okay thanks

[languid venture]

@steep gyro sorry ping may I DM?

[agile wyvern]

Please don't ping admins. If you're having a game issue, you can contact a mod (yellow name) from your community, or if it's necessary to talk to an admin, you can message community manager Matza (https://atelier801.com/new-dialog?ad=Matza%230001) on the forums or via the contact form.

[languid venture]

okkk tysm Damdydam_dyl sorry abt that!

[shy marsh]

will ever be this game open sourced? i would like to remake this game in newer technology... like community project

[maiden anvil]

do /clavier

[remote karma]

how do i get access to the event channel

as in like send messages there

[shy marsh]

U need to verify your account https://staff.atelier801.com/discord

[remote karma]

tyy

[graceful gale]

is there anywhere that talks about what you need for the fishing event ?

[maiden anvil]

there's a spreadsheet pinned in #events

[graceful gale]

ty !!

[worldly arch]

I have not been able to log in to the game for about 3 days. When I try to log in to the game, I get the error ''Tentative de connexion au serveur (12801)...''. There is no problem with my internet.

[split roost]

My game randomly crashed and my pfp just disappeared why that happened

[maiden anvil]

please contact a moderator privately if you'd like to appeal a sanction

yellow names >

[maiden anvil]

i don't know which of them are available right now. you need to contact them

[gritty pike]

Hello! I logged on today and noticed that my relics are all gone. I logged in and out like 2 times and still not showing up. I noticed I’m also missing cc, tickets and sham coins, possibly more that I don’t remember. What can I do? 😭

[harsh bear]

uh sorry is there really no way to fix the random crashing? it's so annoying especially after a while when you're almost a sham or during an event and you just freeze and crash.

[heavy hinge]

I have a problem with my shaman skills, I play on regular mode (no skill-less, hard or divine)

The problem is that I cannot use my skills on other players despite having them, I cannot give them cheese, revive or even FREEZE them at all even when they're in range

[zealous mural]

I received a permanent ban on my account and I would like it removed, they are banning me UNFAIRLY

I want to talk to a moderator

[maiden anvil]

they're the yellow names >

[zealous mural]

ty

[harsh lintel]

how do u fish 😭

[pseudo quarry]

Hold down on the down arrow key/S key

[harsh lintel]

tyyy

[tulip berry]

Hi, I have a question about a part of an event map, but I can't upload the image here on Discord. It won't let me select

[maiden anvil]

you need to verify your account https://staff.atelier801.com/discord

[tulip berry]

How do I get to that part of the map?

After making the cj from the left side, and entering the ship, there is a stick in the middle that does not let you pass

[coarse girder]

invisible box under the stick

[shy marsh]

U need to put a box from inventory before it shuts either way u cant get in

[shy marsh]

i was gonna put in a request to change my old account's email but it seems i cannot do that without KNOWIng that accounts email. is there even anything i can do lol

[maiden anvil]

yes! send a contact form regardless. it asks for an email address you have access to so they can reply to you

[shy marsh]

okay!!! im hopeful

[jolly nest]

you probably got hacked

[sage crown]

Hello @trail haven I would like to chat privately with you if it's possible. Thanks!

[waxen scroll]

Hi, how to change the in server nickname?

[maiden anvil]

https://staff.atelier801.com/discord

[waxen scroll]

So i have to contact the on the site..

[maiden anvil]

#chat message follow the steps in this message

[olive yacht]

I am wondering is it possible to change language of my game? And also is it possible to bind emotes to different keys?

[maiden anvil]

you can use /langue language code to change the language. you can't change keybinds

[olive yacht]

Ah I see, I wanted to put specific emote closer to my fingers

But it's all the way at 0 haha

Thank you for your help :)

[summer knot]

i got a question who should i dm to adress a situation on this server?

[maiden anvil]

you can dm me!

[summer knot]

collectors items arent giftable right

[cyan prawn]

How do i reach an in game moderator while im currently sanctioned in the game

i need to report someone for ban evading. but i dont have their old tag (just the username). i have their current user and tag

if i say "hey (Blank)#1234 is ban evading he used to go by "Blank" and got perma banned" would that even work

also im like, getting really fed up with the environment of the in game moderation. it is REALLY bad and you guys need to talk through it

if anyone even cares

it should not be the responsibility for every single individual person with a problem to reach out with massive paragraphs and evidence or whatever for you guys to reconsider your moderation tactics. enough people have spoken up about it for yall to choose on your own to have internal discussions and also be transparent with your fanbase about what youre planning to do and change

like man i really hope you guys are having SOME kind of internal discussion. but have you said anything about it to the playerbase?

what does an internal discussion even look like in this team? every time i have a problem someone says "talk to matza, matza is the only one with power/who can fix any of this" and that is a horrible way for you guys to operate. one person cannot be in charge of everything

if yall want to save your dying game you need to make some major shifts in your team and how it operates so you dont make literally everyone despise you

i mean its already at that point. not trying to be rude. but yall are not helping yourselves by being obtuse with your moderation

if anyone else is reading this and also has a problem with the way things work PLEASE talk about it. please tell them. literally nothing is going to change unless more people get fussier about it and dont accept the way things are

[lusty vector]

yall im struggling, i forget my password, but the email my acc is hooked up to no longer exists. I tired to email them about it and filled in the info, and they said they couldnt find my acc. So i made a new acc to look up the old one and the old one is still active.

[old bane]

how do i know if my in game report was handled.... i reported the person multiple times and whispered two mods who were online. i never got anything back...

[open vector]

why i cannot trade with my alt??

[maiden anvil]

you're using the same ip address

[open vector]

oh

theres nothing i can do for that?

[maiden anvil]

depending on what you're trying to trade you can send items to your alt via letter

if you're trying to send relics you'd have to find a middleman

[open vector]

oohh

welp thxx :3

[maiden anvil]

usually you'll get karma points and a notification in the chat. not always but most of the time

[grave thicket]

im not able to open the game anymore without it crashing

someone help pls

i tried everything that has been said to me

[old bane]

i never ever seem to get them

[ruby kernel]

hi how to cantact admin
i want Recover my old account

[gritty pike]

💔💔💔 Cruel,, I was saving my tickets for the Halloween event and I lost all but 30 of them :(

[west sonnet]

Might be a dumb question, but is doing the quest and sometimes the events the only way to get fraises? I have 145 fraises and need 200 for the sale croc fur. And I probably can’t earn 4k cheese in 4-5 days.

[hard ginkgo]

only other way is buying them

[west sonnet]

Welp I guess I’ll be selling relics for cc because I finished the event. So why not still fish up rare/hard to get ones and sell them. I guess

[hard ginkgo]

gl 😭

[stone barn]

you also get 20 fraises after finishing 20 quests

[maiden anvil]

please send a contact form https://atelier801.com/contact

[vagrant oar]

is there a way to change my email because the one im using was in my old phone and cannot verify throught it anymore