#help
1 messages · Page 39 of 1
I’m available if you still need help. Just DM
Handled
is there a way to find my account without knowing the user name but only email ?
you can log in to the game with your email if you know the password
did the game ever had a wipe ?
no
hi, can i send u a dm pls?
what about? 
I have a problem, and I would like you to help me in private, pls 
sure
can i talk to mod please?
is there a way to disable receiving letters in game
if you use /ignore on the person sending them you'll stop getting them (they still get sent, you just don't see them)
if they attach items to it you'll get them
my stupid friend keeps trading back the items i give them 
is transformice lagging for everyone or just me?
it's a widespread issue
ty ^^
yes
what kind of issue?
took me ages , but i got it , i managed to decifer what me 13 years ago put there
it has already been forwarded to the admins and being worked on, just give them time
it was ... not worth it lol :)) 3k total cheese ...
i played for a bit in school , then i ve discovered league , i was trapped for 10 years in that soul eating game ..
hell nah i hate LoL
me too XD
@mods @admins pls do smth for the game. its lagging too often
hey someone can do something with the hacks and make more rooms for mices, how is possible that over +100 mices in the same room):
@sour spade
Yes>
can you check dm?
is there a way to remove your in game avatar? or the only way is to change it?
go to forum, click ur profile and click remove avatar
oh thank youu!
are you on steam?
HI
the game crached
alltime
i can't play
• Transformice v1.857
• Flash version : WIN 16,0,0,276
• Changement de serveur satellite
• Serveur satellite
its same for everyone.
yes
try different pictures
i've doneit
in atelier801
but the problem is that when i put /avatar ingame
nothing happens
not even the "supposed" menu
idk how it shows
it just pops up when u write /avatar
u can't put avatar from the forum anymore
only in game
delete the game and download again idk lol
i'm from steam
yeh delete and download again from steam
are you on windows?
😅
I have windows
afaik it doesn't work on linux
buy windows fr

It's bugged on Linux, doesn't work
oh okay
thxx for all
do you know if they plan on fix it?
@wispy willow you can try running it through wine to change your pfp, that works but the game is unstable that way so you might want to change to Steam after changing it
You know what wine is?
nope 😢
but all the native linux options won't work 🥲
well
i think i'll wait until they fix it for linux
i think that's the best option maybe?
Yeah I reported it https://discord.com/channels/246815328103825409/1347668573715435603 hopefully they fix it soon
or just dgaf about the avatar 🔥
please stop making sarcastic comments when people are asking for help 
tyy for the help both @maiden anvil and @meager remnant 
of course 
Hi @maiden anvil, excuse me for bothering you, but do you know if the French moderator applications would be open?
i believe they aren't
#annonces message
tyyy
Can someone briefly explain the concept of guilds? Does it have any benefits?
I opened a chest from event and i didn't get anything
u have possibly gotten an orb maybe?
there are rewards which dont give notification when u do receive them
i don't see new orb badge
there wasn't notification about title too
cloud i get the same title twice ?
would be there a notification ?
that i got this title again ?
if u already have all rewards u wont be able to buy any more chests
and its not possible to get a duplicate
oh yes right
u dont get notifications for receiving cosmetics
it could've been that event item
okey ty
Any mod or staff for help me pls?
How to log in to this transformice game?
you have to download the game, either the official .exe from the website http://transformice.com/ (needs adobe air https://airsdk.harman.com/runtime) or from steam
What can be done on a mobile or android phone?
you could do it through the puffin browser, but it's not recommended
on what terms does gathered cheese count? how many mice need to be in the room?
2 as a mouse, 11 as a shaman
i’ve been in a ff with over 6 mice and none of my cheese are counting to hall of cheese
they all have to have different ips
every mouse? ips?
yes, different ip addresses
@maiden anvil can i dm u? I need some help
sure
Anyone know how I can edit my forum profile description text thing? I don't know if I am just missing where I am supposed to press completely or if the option is currently gone
Oh nevermind I just found it, didnt think the drop down on that would be different from the top right
Any mod on ingame ?
Is there limit for strawberry in event ? Daily limit ?
Oke ty
https://i.imgur.com/Y2PNsFI.png Can someone explain me how do I have 0 mo? Is it something that other people on Linux have?
the project hasn't been dropped
please don't ping multiple mods, you can contact them privately
Ok
the current requirements aren't public but this message #help message mentions general stuff you need to keep in mind
Thank you!!
Can i dm you some question?
If u dont mind
ye sure
how do i use the emojis that can be bought? i bought the event one but idk where i can see it
click c
after buying usually u need to relog then the emojis will appear
can one still play videos in the game? i know that youtube links don't work
I believe u can do it on electron version but other ppl won't be able to see it
electron version?
u have to relog
ohh i'll try, ty
no need to relog, you can usually just open and close the shop 
My game keeps crashing for some reason, my WiFi is perfectly fine
the game servers have been a bit unstable lately, but the admins are aware and working on it 
okay thank u
Hi, any mod there to help me recover my account ?
I cant log in wtf?🫠
bought the dollar sign item with the pots of gold and got nothing?
it's a contact lense
make sure you're not already wearing it (it automatically equips it if you weren't already wearing contacts)
@maiden anvilah ty i thought it was an ear or tail item with how it was placed lol
ofc!
game broken
can someone give me somehow 1 strawberry? i have 199 and the fur cost 200 😭
If you don't already have the event completed it gives out fraises coins
fraise coins sadly arent tradable
How can i fix missing textures for planks and such
i cant seem to buy fraise with my steam money anymore? how do i fix it? i just bought a bunch of steam coins for this
open the game on steam, open the shop, then click buy fraises
have you tried restarting steam?
what can i do if i don't see some of items in itemshop?
a lot of them are invisible
the current sales are pinned in #chat. there's also a pinned message there that might help with invisible permanent items
thx but sometimes i dont even see regular items
unfortunately that's a known glitch
#chat message this message should help, just change the item category to whatever item shows as invisible
thank you<3
How can I create a room where only I can be a shaman?
when do daily quests reset?
midnight gmt!
cate#0095 thank you! u solved my problem and im grateful!
so glad to hear it!! 
How do I get the stars to show up in the title? I've restarted my game and everything but it's not showing.
it only shows during you sham turn
Is some mod here please
hello, idk if anyone can help me but im trying to log into my account and its telling my information is invalid but i have email receipts showing me the correct username and email.
im not an expert but that happend to me too and later i found that someone changed pw
are you including the tag at the end of your username?
is there a place I could suggest things, I got things to suggest for the game and this server
Yes but I think you have to be verified
https://staff.atelier801.com/discord verify your account here and you'll gain access to the feedback channels 
hey cate, the game doesnt open for me, im using steam, i tried to uninstall and reinstall but none happened, what should i do ? thank.
#help message there's a steam alternative linked here
What are you doing, moderators? Ever since the issue began, not a single moderator has joined the game or responded to a message.
Why do you keep deleting my messages even if I do report an issue
Please don't use this server for in-game reports.
This is not an in-game report. It is a global report for the game
Why did I even get warned about "in-game report"
Don't you see that there is currently a person attacking servers?
It's a report for something happening in the game. There's a note in the channel description and a pinned message here asking to please keep such reports in-game.
it has to be a joke right?
You don't realize the gravity of the situation, do you?
Even the warn I had gotten has to be a joke.
I will never report a hacker attack then. Good luck fixing your game.
You can contact a moderator privately if they don't mind being messaged about it; we just ask for in-game stuff to not be reported in this server. Staff members might be online here while not being able to log into the game and handle it.
NO ONE responded.
LITERALLY no one.
I came up with this idea before you did and I don't want to be rude now
There is literally no mod in this game since the issue had started
That's why I'm now making fun of the attitude of a certain moderator - a person who gave me a WARNING for an "in-game report" when I reported a HACKER ATTACK edit: (Leading to a global in game stability issues for all of the servers)
And he didn't EVEN refrain from deleting my messages. If I knew who did this I would appeal for demotion.
I'm glad that at least someone reset the servers because it worked and kicked the hacker out. As for the moderator who issued me a warning, I'm filing a complaint and urging them to reconsider their stance on someone LITERALLY doing you a favor.
Kind regards
the warning was just placed as a reminder - as mentioned, this is not the correct place to report in-game issues, such as hacker attacks.
we understand the frustration, believe me. and I appreciate the good intentions, but reporting in the game (not here) is the best way to go about the situation, this is what will allow an available moderator to deal with the situation as fast as possible.
While I acknowledge that in-game reporting is the preferred method, there are situations where immediate visibility among a wider group of moderators could facilitate a faster response. Deleting such reports outright, rather than redirecting or acknowledging them constructively, risks discouraging players from taking proactive steps to support the community’s integrity.
I fully respect the rules and moderation policies, but I hope this perspective is taken into account
widzisz @light condor a mogles byc moderatorem to za duzo cwaniakujesz, tobie zalezy na grze na ktorej nawet adminom nie zalezy xddd widziales cos nowego bo ja od lat nic no jakis tam biom dodali i tyle. poszukaj se moze jakiejs innej gry czy cos, ta juz ma lata swietnosci za soba
Zachowujesz się w sposób hipokratyczny. Samemu grasz w tę grę i narzekasz jednocześnie na nią. Jeżeli gra Ci się nie podoba, lub coś Ci w niej nie odpowiada wcale nie musisz w nią grać, a radość możesz pozostawić komuś innemu.
Ps. Zgłoszenia do moderacji nie są otwarte od dwóch lat, a dodatkowo istnieje takie coś jak "cisza" która odbierze Ci możliwość zostania moderatorem, kiedy powiesz komuś zdanie takie jak "Ja chcę zostać moderatorem". Ponadto moderacja była wybierana selektywnie i może jeszcze kiedyś (o ile) będzie.
we do acknowledge the unfortunate nature of the situation, but again, moderators must assess each situation directly in the game, which is why we are asking people to utilise the in-game report system.
I know this is not ideal, but speaking from experience, reports here on Discord won't result in a faster response - if I was available to deal with it, I'd be online in the game and responding to those reports. the best way to support the mods' job is to report rule breakers in the game directly, because if anything, reports placed here may just bring forth unwanted, negative attention.
That's why I have fervently appealed and urged for the initiation of the recruitment process for Transformice moderation. However, despite numerous attempts to establish contact with the Staff through various means, I have received no response.
@light condor po czesci masz racje, ale ja bardziej po tej zlej stronie ktora niszczy ta gre cheatami dlatego co zalecam zmienic ta gre 😄 rekrutacje masz co roku w polsce, en masz ciagle otwarte, ustawionych rekrutacji na moderatora juz w polsce chyba nie ma, ale jak ty tak cwaniakujesz im jakies pisma na email to zapomnij
Czy mogę zobaczyć link aplikacyjny? Nie widziałem ani jednego otwartego linku aplikacyjnego od dwóch lat dla moderacji Polskiej, i od jeszcze dłuższego czasu dla moderacji angielskiej.
ogloszenia w polsce niecaly pol roku temu
Dziękuję
Wybacz
Tak jak wspominałem...
no tak co roku przez miesiac, jak plynnie mowisz po angielsku to mozesz do en wyslac, ale moze lepiej pomoc nam niszczyc ta gre
well you were saying that you havent seen an open one for 2 years
i never said theyd be open
👀
I apologize for any misunderstandings and inconveniences regarding communication on the predominantly English #help channel. However, I use Polish for justified reasons and to convey a deeper message - one that I would not be able to achieve in English due to cultural differences.
i just reply in english because its still a general chat
Well played
im sorry, but the game doesnt launch on steam, just appear a gray screen, i tried to uninstall it and redownload the game but nothing new, any advice ? thanks.
help
help, i cant see the planks and box skins in shop ever
what to do about it?
please help me
the sale ones are pinned in #chat
for the other ones you can follow these instructions #chat message
hi guys
That is usual, as the items will render for no one. You have to use the /infoshop command to be able to acquire indexes of items occurring at the time. Secondly, you have to compare those indexes with the ones listed on this website: https://transformice.fandom.com/wiki/Shop/Shaman .
Indexes are formatted as follows: [ID: 3, 55], which means you are searching for the 55th item in the 3rd category.
I hope this addresses your needs. :D
when i write /infoshop nothing happens
close and reopen the shop
still cant
doesn't a code appear in the corner of every item in the shop?
ayy let's go


That is a problem
it is hidden down under
Should look like this
i found it already its cool but thx ❤️
You have to reload the shop first of all
No problem :D
Any active moderators?
someone please help me
my account got banned permanently because of hacking
but the reason says
i hacked on 4 different alts
but that happened before i got banned with 720 hour
after i waited 720 hour
i wanted to entrer to my account
contact a mod privately
alright
great!
How often does the hall update?
every hour
Ty
Is there any Mod/Sentinel whos available to have a conversation in dms?
you can send me a dm
Is there any Mod/Sentinel whos available to have a conversation in dms? I tried to send dm but it's saying only accepting messages from friends.
To all of the moderators
A new exploit has emerged in Transformice whereby a shaman is able to deploy an overwhelming number of triangular "Ground Symbols" almost instantaneously. This barrage of symbols inundates the server, effectively ejecting all players connected at that moment. As demonstrated in the recording (even pictures) I shared yesterday, the game map becomes completely frozen, and responses from parallel servers overlap, creating a severe graphical meltdown. Regrettably, there is no direct fix for this issue; the only viable solution is to shut down Transformice and restart it, as merely switching servers tends to exacerbate the problem further.
To clarify for those unfamiliar with the concept, an exploit in the context of software is a piece of code or a program that takes advantage of vulnerabilities - essentially flaws or oversights - in a system’s design or implementation. Exploits work by deliberately triggering these weaknesses to perform actions that were never intended by the developers, as bypassing security measures which cause system malfunctions. In the case of Transformice, the exploit allows a user to flood the server with graphical elements, leading not only to a waste of time but also posing potential risks to the overall stability and security of the databases. The dangers inherent in such exploits might also include events as gaining data breaches, and broader disruptions.
I also witnessed a player executing the exact same exploit today, replicating the issue that occurred three times yesterday.
This message is intended to report a potential vulnerability that could put the servers at risk.
We are aware of this and it’s not new.
I saw you made a friend request to me, which you can simply talk to me actually as I have my dm opened to everyone ^^
Seems like it's your setting that prevented you on receiving dm from me
As long as I've been playing this game, I know that this is new - and I've been playing non-stop for a very long time. Besides, with all due respect, I'm not addressing the Discord moderation, as that wouldn't help; rather, I'm reaching out to the Transformice moderation team.
And they already addressed you. This is also a discord channel your messaging in, not in-game, which theyve told you to keep your reports out of already multiple times. Next time please keep the reports in-game or you can try to privately message a mod if youd like and see if they respond.
I dont play with skills but what does this mean ?
"decreases your summoning" is it the "spirits range" or what exactly ?
I see 
so it is the spirit range or not.. i guess its just differently called for 2 skills 🤷♀️
oh wait.. no, i think the spirit range is the star/meep shaman thing.
the spirit range/strength is how hard the mice will be flung/pulled (if you have the anti spirit skill) by the spirit iirc?
since you can summon the spirit anywhere on the map
I remember now again :')
map editor is not working for me, i try to enter but it just makes the whole game get in like a stand by status
yeah it keeps breaking
why is the editor so busted? i edited some stuff on one map and then it froze again and now i have to remember every change i have made to then close the game again and open it up and hoping that i can directly enter the editor again and then do all the changes i did before
you can check with the command /mod
no one?
mods are the yellow names >
they might not check this chat often
you can try dming one of them 
you can DM me
oh finally
Hello, any mod that helps me recover an account please?
Hey, can anyone help me? Pls pls pls 🙏🙏🙏
I accidentally turned off additional keys in parkour and now I can't check options, powers or parkour tasks
If i add a player to the blacklist (ignore/block), does it stop them from sending me the drawn mail-post in the game ?
they can send it, you just won't see it

how do i put an avatar on mac
- the english link for air https://adobe-air.en.uptodown.com/mac/download
why can't I use polish chat?
you need to verify your account https://staff.atelier801.com/discord
hey, how comes my steam achievements are not updating? i play everyday and i have for sure completed most of the achievements, the only one that counted was “it’s over 9000”
my game is not playing 
try now
it worked :DDD
I did it now and still I can't use this chat
nvm
it's okay now
bought strawberries but they don't show in game, do I have to wait?
did you get a confirmation screen?
hmm
if you don't get them at all please send a contact form https://atelier801.com/contact
and I guess the category is problems with payments?
though I bought it via steam so not sure which one fits
yep!
I have the same issue, but I’m not sure how to fill it out 💀
^

didn't buy it from mobile neither paypal, bought it from steam
same
yup payment problem is fine for the category
filled one, guess gonna wait for response now 🙏

good luck friends ;;
I changed my nickname in game but it doesn't changed here
you need to reverify
Why I can't set my avatar?
use the /avatar command in-game (if you're on windows, use the steam version)
any racing mapcrew I can dm?
i think ikke reviews racing but im not sure
also sharpiepoops but i am also not sure if they are still on the team
it is fuzzy
oh also grapeup
Yup, I messaged Grapeup, thank you!
bruh login doesn't work
Boa noite, algum moderador poderia me ajudar?
...
Good evening, could a moderator help me?
My DMs are open
Am I the only one having difficulties logging in? all good now :o
is there a standalone version tfm link somewhere? I cant find it
it's on the official website https://www.transformice.com/
you'll need adobe air to make it work https://airsdk.harman.com/runtime
thanks:D
idk where to report it but someone sends scam links
their discord id: 611268687621652509
handled!
/report
oopsy maybe that didnt work. i dont know the numbers in my name, and my password isnt working :( idk how to reset it without my username. i feel dumb and would really appreciate if someone could help
do you know your email?
having issues with my password reset? not sure if this is the right channel but it just sits on this screen and then times me out
okay thank you so much!
hi! here https://atelier801.com/contact (send it in english)
Hello, some mod can help me, please ?
Does someone know what the chat command was again to create your own rooms for #modules ?
(as example you want to make a room for a already existing module, the question is how)
i need help i lost my account from 2019
6 years where were you 
have you sent a contact form?
i cannot becouse i dont have the nick name only gmail
do you know your password?
idk
okay so, if you're certain that's the email, you can create a new account using the same email. then, when you try logging in into the game (not the forums), write the email in the username field. a window should pop up when you try to log in showing you the list of accounts associated with that email
do you have the username of the account you had lost now?
yep
then you can change your password!! https://atelier801.com/forgotten-password
IT WORKS thank you
how can i set profile picture on my tfm profile
use the /avatar command in-game
thanks
Hey guys, hope you're doing fine. How can we get these furs nowadays? I remember that it was only obtainable with fromage?
Oooh okay thanks a lot 😊
I really like the Spring fur out of those 4 cheese fur collectibles.
Well iguess i try here instead someone know how to get on tfm with a macbook.
i linked you to a message!!
oh
how we can get the title CDM ?
i have a problems

Hellos I am back to say that they never got a response to their email :>
Guys , i want to see the new sales please , an- one who can send a photo of them pls
you can see them pinned in #chat
same happens w/ whispers and /chat
@trail haven
nao consigo por foto no meu perfil
will these go down in price or do they only go up?
Hello I was unfairly perma-ban from tfm for five years, I tried to use the contact form twice (one time in 2020 and one more in 23-24) but never receive a response back.
).
- Disciplinary Action/Account Termination
ATELIER 801 SARL MAY SUSPEND, TERMINATE, MODIFY, BLOCK ACCESS TO OR DELETE THE SERVICE OR ANY ACCOUNT AT ANY TIME WITH OR WITHOUT REASON, WITH OR WITHOUT NOTICE.
without reason
https://atelier801.com/topic?f=6&t=891384 have you tried on this staff contact form?
-.-
yes that is the form I used, admin contact form
it's a widespread issue, just wait
Update XD
Does anyone else have trouble getting into tfm or is it just me? I'm getting worried I have been banned or something...
everyone is having the same issue
ohh ok
Bump
i can't login
me too 😦
everyone have this problem


Don't even think like that, pls
sorry... it's just, i've never seen it like that before... no-one can log in, it feels like the world is spinning away from me. i can't help it
||The whole 11 years of my life will be wasted||
I understand
well, it's okay.. it didn't mean anything if you didn't eat cheese, anyway
||The rats went for a cheese drink
||
is the game down for maintenance or?
just because
i would've assumed that since everyone kept crashing not even in the steam way just completely disconnecting and everything stops working
65k saves !
is it a bug again?
How long is this gonna last omg
just give it some time, it will go away soon enough
it is also is night in europe so it could take some time mayhaps
but in the meantime u can do a lot of other stuff with ur time
My account got banned and there aren,t a replys to the reports i do
Do you need help with something? You can DM me
sure
i did
Can I also dm you about a contact form left unanswered :O
sure lol
how come when i type in game chat in the main vanilla english server it says You are not authorized to speak on this server.
relog its probably a bug
also how do i verify myself in disc? the link doesnt work
if you still can't do it you can contact a staff member (online or in the forums) and ask them to manually verify you
i need help with my pfp on forums, whenever i submit a pfp through the forum website, it just does not show up on my account at all 🥲 im not sure why its happening maybe im doing something wrong, i remember setting pfps this way though in the past
it doesn’t work anymore you can use /avatar
i see, thanks!
Guys how can I contact a mod they dont answer me in the game so is there a way here
yellow names >
i need some help if possible
what do you need help with?
huh
i have several accounts with the same email, and i tried to change my password, but its not changing somehow
it just stays loading but not changing

try doing it in the forums https://atelier801.com/account
it worked! thank you very much 🙂
happy to hear it! 
@steep gyro Hey Matza!! I just sent you the second message on the Atelier forum regarding an offer as a person from PL server, that I was supposed to submit back in November. I received permission from a server moderator to post it here, but you happened to be offline for a while.
Please consider reviewing my message on the forum :))
Best regards, and thank you in advance ❤️
hey guys, i need help with forum pfp. I've tried everything. I've made it a square, i made sure it's under 512 Kb, i tried 100x100, but it just won't show on my profile. Is there something i haven't tried? thank you
try using the /avatar command in-game
thank you!
if you mean the contact form, it can take up to 2 weeks. if it takes longer than that please contact a staff member privately
if she's handling it personally i'm not entirely sure
just give her time and she'll get back to you once she can
no need to ping all mods. you can DM me
"Hello, recently my Steam account was hacked and as a result, I was banned. I’m not sure if the hacker used cheats or anything like that on my account. I would like to know if it’s possible to appeal this ban. The following message appears: You have been banned for 2562047304035 hours for the following reason: Compromised account / BoS (Matisiapi)."
please send a contact form https://atelier801.com/contact
he was a professional player why did he start stealing accounts 🧐
I clicked on some questionable websites and my computer got some viruses.
really? so you were probably looking for something illegal and want to unban? i think he should hire him to secure this game because tig is an old grandpa, old brain, a programmer has a brain up to the age of 35 max like footballers. the problems with the game will not be solved.
"I was looking for PlayStation 3 games to emulate, unfortunately, one website wasn't trustworthy, and I ended up downloading a file. I wasn't trying to download any hack for Transformice or anything like that."
the servers are down
i have the same problem :C
for now
since yesterday?
i haven't been able to connect since yesterday u.u
maybe I didn't try it later
yes
thank you
still down for me
Hello, I cannot log in to my account. It says invalid information even though I am sure about my nickname/email/password
Hey so its been like tis since yesterday noon where it says i cannot connect to the servers. But when i turn on a VPN, im able to load in
could you try this and see if it works, please? #help message
ran it as an administrator, no difference
have you followed the instructions on that message? 
yes just now
try resetting your router
nope, no updates
oof
sometimes the issue solves itself
its been like this since yesterday, which is why im wondering whats going on
a VPN works perfectly fine
Hello I sent a contact form a long time ago and I still have no answer, could I dm someone to talk about it?
more than 2 weeks?
hey i have a question
who makes outfits that appear in the shop ? and can you submit yours ?
like an outfit you made on dressing
the fashion squad!
typically the outfits in the shop are made by us. occasionally, they're done by the playerbase (such as this week's outfits, as they were the winners of our contest)
tysm 
Game is not loading since 3 days damn this steam
does anyone know why SOME players automatically mort after every turn in uno? my soulmate does and it’s annoying. any mods know why? or anyone? LOL
[update: someone helped me! thanks everyone ^-^]
Id probably contact someone who runs the module
that’s fair thank you! i’ll check credits.
and servers down again
there's a setting called something like notification of your turn.
If you have it enabled, the module will kill and respawn you when it's your turn
^that's module setting
But if you feel it's annoying, you can go to the setting (tfm setting - ⚙️ under your profile ) to disable the particles effect and/or volume
menu > setting > ring the bell [no]
having it toggled on yes will make your mouse reset every turn.
would it be considered spam if i posted around 10 separate outfits (several images but in one post) at once in the fashion channel?
no
Ty
Is a method for reporting players via private message avaible?
@coral musk i can talk to u?
I can't see myself (only if i'm undressed), everyone is naked, I can't see items in store and I can't see shaman items in game. Help me plsss 
It's second day when I have this problem
tfm become nudist
can you try logging on a different account see if there is the same problem?
I just uploaded a pfp for my account, why can I not see it in-game? I restarted
hi! what do you need?
try /avatar in-game
That worked on 2nd and 3rd attempt, weird. Thanks!!
I need help a moderator pls
you can pm me if you still haven't contact any mod
Hello, why is the background like this in play mode? Is it only bugged in the editor?
Hi, I'm having trouble launching Transformice on my MacBook running macOS Sonoma 14.4.7. I downloaded the game via Steam, and it appears in my Dock when I try to launch it, but nothing happens—no error message, no loading screen, nothing.
Here’s what I’ve tried so far:
Verifying the integrity of game files through Steam
Running Steam as an administrator via Terminal
Launching the game with the "-windowed" and "-force-opengl" launch options
Completely uninstalling and reinstalling the game (including deleting leftover files)
Ensuring macOS and Steam are up to date
Running the game via Terminal using open -a Transformice, but still no success
I also noticed that the Steam page says Transformice requires Mac OS X 10.6, while I'm running macOS Sonoma 14.4.7. Could this be a compatibility issue with newer macOS versions? If so, is there any workaround?
@pulsar sable
is there a way to download transformice without steam on mac? i know that there is on windows. also one of my friends plays on the original apk from 2016 on her older mac if you can find how to get that. i’ve never had mac but sorry you’re having issues. windows 7 is superior.
it's mentioned in the message Anvella linked above
no worries!
Why does my game keep freezing MULTIPLE TIMES A ROUND, I have never had this issue until very recently (when the servers seemingly imploded)
@hoary kettle well the serves are down often, that's why i guess
Hi guys, so I was banned for apparently having an offensive nickname, and I read somewhere (the forums maybe)? that after the ban expires, you're supposed to get an email with new login details, but I didn't get one. Is there a chance I could get my account back?
Hello! I can't upload profile picture to my profile in the game. Can someone help? Image size is 505 kbs
are you using the /avatar command?
No, i'm uploading via Atelier801 website.
please use the /avatar command in-game (on the steam version if you're on windows)
Worked like charm! Thank you so much.
of course!
wtf?
please can someone help me, i just entered the game, i didn't type anything, im using noping
@mellow sorrel srr for ping
oh, i relogged and it came out, everything was fine
srr for flood
disable noping and see if it fixes it
Hello! I can't install the Transformice Dressroom app. Can someone help me?
Yes, by disabling it I can talk normally but I wanted to know the reason for the IP mute in noping?
it's logging you into an IP with a sanction
it's not on your account, it's on the IP itself
dm me
I can't, because of your account settings.
my dms are open! check your settings
Thanks
Thanks
no problem!
Hey guys, I keep getting this when I try to play and my antivirus is detecting the game as malware. I tried reinstalling and deleting cache, but it still happens.
Idk what to do and nothing online is helping me
soo me (sodacats59#0000) and my sister (walls#1915) just got banned for "sexual chat" and we dont really understand this lmao like people literally get away with saying SLURS on here so uhhh wtf, and we were barely being explicit at all?? me, her and our friends were joking around about boobs idk LOL i dont see why this would get us banned
can anybody help me get in contact with a mod about this
https://atelier801.com/topic?f=6&t=891384 you can post here
thank you 
Hello, some mod can help me ? I have logged into exitlag and got banned
just wondering, how long did u get ban
Is there a moderator I could DM, please?
You can send me a dm if still in need
verify your account https://staff.atelier801.com/discord
hello, how to use the object grave please
168 hours (7 days)
Can someone help me? I don't remember my account nickname, or if I put the email, but I only remember the nickname but not the hashtags, it was an old account
Can anyone who has access to nicknames help me? I just don't remember the hashtag for my account, I don't know if I had an email linked at the time
can you try the #0000 tag? since it's an old account?
yes, it's an old account, 2019, around there... but I remember it had to do with 25 something
2502
0225
I don't remember
what's the username?
IarlleyBom
I am Brazilian
I just don't remember the tag
but try to search for that name
#9525
of course!
It helped me a lot, I was already sad, lol
Can you also see which email it is linked to?
unfortunately no 
Ok
if you need to change it, you'll have to send a contact form
(if you don't remember what it is)
Ok
Well, I did put an email on the account, I just remembered, but thanks for helping! ^^
Another question, how do I get more skill points to level up my shaman?
by playing! collecting cheese, saving mice, etc
Thanks
hello, can we offer fraises to someone ? (like not the actual collector items the fraises itself)
if you go through the link as if you're buying fraises and then give the link provided to someone else, they can buy the fraises for you
i see, what about if i already have fraises and what to give them away ?
you can't
</3 thank you
the 27th
and I know this is a pretty old problem but does anyone know how to solve it?..
nothing happens..
did you read everything it says
you should have numbers appear in your shop
it will never get fully fixed
ohhh now I see, thank you!!
if I buy it, will I see it when I will be shaman?
ye
Is there a mod I can talk to about someone in this server?
you have to upload them to imgur
then get the bb code option from the get share links menu
if it's a server issue you can dm me
oh thanks
I don’t think it’s particularly a server issue but more so a behavioral issue with a tfm streamer
if you're worried about their in-game behavior, you should contact a game moderator. if it's something happening in this server, you can contact a discorderator
Thank you!
you might have too many images on your profile already
is there a limit here?? omg I didn't know, how much is it?
i'm actually not sure, i've hit it myself too lol
try removing images from other tabs and see if that fixes it
it's 50 images in forum posts, I assume it's the same for profiles
thank you reallyy

I cleaned up my profile, it's almost perfect now! 
but what is it?.. how can I fix it? it's just a widget from steam with my lvl and games
you might have to upload that image to imgur as well
I did but it's not just an image, it's online-widget which is updated in real time
when I put it from imgur - it wasn't updating 
you can upload the image and then insert a link
[url=your url][image code][/url]
I'm not pro in it but I guess that there is special link which update this image in real time and if I put it in imgur it will not be updated
i guess not 
for security reasons, widgets no longer work on forums. only images/gifs uploaded on imgur
it'll show the security button if it's not uploaded there
I checked it when I put two versions of it in my profile:
- old version which is covered with a sign that says "this image is hidden for your privacy"
- your version - put it in imgur and then put it in my profile
then I decided to update my avatar and wait.. I was waiting for 1 hour and the first version was updated and the second was still just an image..
wooooow really 
it's so sad )=
thank you for telling me that...
uploading avatars is done in-game now
use the /avatar command
I meant my avatar in steam profile xd
which is shown in this widget
Hello, could someone help me recover my transformice account?
please send a contact form here https://atelier801.com/contact
Thx. How long does it take to resolve this for me?
Can purchasing fraises no longer go through steam? It’s only giving the option of PayPal for me and I do not have one
I have a new question, how can I get the giveaway-role? xd
it can take up to 2 weeks. if it takes longer than that, please contact a staff member. i see you have the BR role, so please make sure to write in english
the giveaway role is for staff + discorderators only
it still works, try restarting steam/logging out and logging back in
Gotcha, thanks Cate!!

how can I become a discorderator xd
if it's of any consolation, it's just so we can use the bot. there's no pingable role for giveaways
discorderators are current and former staff members, the role isn't open for the public
I understand it but I mean do you have a recruitment? 
for discorderators? no
sad.. thanks!
it's still only giving me this option :( @maiden anvil
oof
did you force close steam? through the taskbar manager?
unrelated but arcane pfp spotted :3
YAS 💗💗💗
@winter geyser consegue vir pv dnv?
é assunto sério
buenaas algun admin q me pueda ayudar?
anyone else cant log in?
yeah
Is transformice like down or something? Because I can't log in- it just freezes to grey 😦
Can only log in as souris*
Yeah logins not working, u can play as a guest(souris) tho
I can't log in to the game, it gets stuck on a black and white screen after entering my password.
Its been like this for a while, you can play as a guest tho, as a *souris
Hi is there a way to find my old account from 2014?
hello I got hacked then banned many years ago can my old account be brought back ?
Account name is Ahmetfxx
(it was perma banned)
you could try sending a contact form
did you get an answer?
no
when did you send it?
like today? or
today
okay so it can take up to two weeks to hear back from the contact form admins. if it takes longer than that, please reach out to a staff member
yes! they're the yellow, green, and blue names >
thx
Map @3382919 is bug and there isn’t shaman
how do i change channel sizes? some thing popped up and i checked it out but idk how to make it a bit bigger/normal :l
those are servers, not channels
https://discord.com/blog/player-release-q12025 it's mentioned here. in the future please use #chat for this instead
oh ok ty my bad lol
no worries!!
they looked better bigger 
hey guys how i can give someone a gift fur pls
the current requirements aren't public but this message #help message mentions some criteria to follow
ok thnks
I am trying to change my username in transformice after 3 months but it stills says I need to wait 3 months after. I changed it on 12/25/24
issue: ban from parkour.
Miau
Neither a801 site nor /avatar works to change the profile picture
what's your OS?
what are these invisible items? can you even use them?
time is relative..
jk maybe its too close to the time limit so u might have to wait a little more(?
Is there a chance to change nick?
I played this game like maybe 4/5 years ago and i need to change it
you can change it in the forums https://atelier801.com/account
is there anyway i can change my email without involving current email, cause the email i used when i created my tfm account didn’t and still doesn’t exist, i tried creating an email as the email that i used in tfm but it says that i cannot create an email with that name (yahoo)
send a contact form here https://atelier801.com/contact
in the email box do i write the current non-existent one or the one i want to change it in
use one you have access to so they can reply to you
ok done thanks
I changed it on 12/25/24 so 3 months have passed since then which makes me confused on why I still can not change it. [Confusion noises]
I lost my account on Transformice, I sent a forum to the atelier they said that in 2 days they would solve it, so far nothing has been solved to recover my account.
hii!! the contact form can take up to two weeks. if two weeks go by without an answer, please contact a staff member and they'll try to help you out 💕
Are there team members available here on this server?
yes, they're the yellow, green, and blue names in the list of members >
How do I contact them? I send a message in private but it doesn't send
some of them have server dms open, so you might have to check your own settings (right click the server icon, then go into privacy settings)
Windows, using Adobe 11
try using the steam version and use the /avatar command
Download tfm from steam?
yes
Alright, thanks, will try that
They are just bugged items, you can use them but some mice won't be able to see them if it didn't load for them
Update: The name change works for me now. Haha, it might be the Europe timezone issue that made me not able to change it. Correct me if I am wrong.
Did you know Transformice is available on Steam? There's a nice shiny badge for those who play using Steam!
how do i get my shiny badge
you should get it by logging into the game via steam 
some accounts don't have the badge although they're logged into steam. happened to my account.
but quitting tfm, logging out of steam and logging into steam again first before playing on tfm itself could solve that issue.
at least that's what i remember from a while back, and i got the badge.
Thanks, tried steam and it worked
glad to hear it!
Ever since whatever happened last night happened I can't get on the game. I keep getting 'Tentative de connexion au serveur (13801)... (and 14801, 12801 & 11801) ' before Unable to connect to the game, please rety later. I don't know how to get around it. Welp?
#help message try this please
Unfortunately it successfully flushes but i still get the same message 😦
no luck. 😦 tfm hates me 
i'm sorry
it usually fixes itself so you'll have to wait it out
thanks for trying 
I've managed to get on now - I restarted my router a million times ;-;
ahh, it not working for me
happy to hear it!
ima also happy, but how i can play tfm?
not workin, ima tryin to play tfm from yesterday when servers say goodbye
maybe wait it out, it tends to fix itself
oh ok, but i cannot get why ima unique
Why does it say "The connection to the server has been interrupted :'(" on my account Luci_lenda when I try to log in?
heeelp me
I have questions about how compromised accounts work/unbans can a mod message me or help me make a ticket
hello so i want to get help AGAIN cuz no one helped me the last time
ok so i was the leader in a tribe but that account is permanently banned and the ownership of the tribe went to a completely random person and i can't get back into the tribe, can a admin help me?
you have to be invited back into the tribe
but how?
i talked with a mod (Sky) and he told me the person who owns the tribe now didnt login for a looooooong time
unfortunately that would be the only way if there's no one else in the tribe
but why did the ownership go to a RANDOM person i dont even know in the first place?
there are a couple of people but only the owner can invite because the recrutation is CLOSED
leadership has to be transferred, so whoever was the leader had to have made that person the leader
my main account who was the leader was permanently banned bcs of cheating
Sky told me that the ownership was transfered random
so its not my fault :(
i don't think there's a way around it unfortunately, you'd have to be recruited
maybe an admin can help me
because its something very very weird that shouldnt happened in the first place
so i should contact Matza?
if it's not a contact form issue, you can certainly try, but keep in mind there's no guarantee it will solve the issue 
okk thanks
it can take up to two weeks. if it takes longer than that please contact a staff member
Hi, how many cheese can I save in my invetory?
1500
Thank u
how do i unfriend someone? i just did it by accident
go to your friends list and click their name
ty ^^
Hello Mod dispo please?
There should be written a reason in ban message 🤔
are you a mod? please i need help
there is
and it’s a text that makes no absolute sense
it gotta be a joke
you can send dm
please someone help him
@maiden anvil
i'm not a game mod, please contact one of the yellow names >
Anvella told you you could dm her
if they answer quickly they will help him, maybe it would be better..
she ghosted me
she might not be available right now and will get back to you when she can
but can't the other mods that are online help?
@agile sorrel
they can, which is why i asked him to please contact one of them. since Anvella already offered to help, jumping from mod to mod while waiting for an answer won't necessarily solve the issue quicker. they'll answer when they're available 
ig
if someone volunteers to help u they can't just disappear... it seems unfair
if the mod wants to solve it as a thing, there must be
okay i'll stop it.. i hope some mod is available rn
same
yeah i agree
mention them, maybe they will answer....
Helloo!!
I have tried to change my password since a week but the code gmails always arrive late and the server disconnects before letting me change it :(
Does someone know what I can do?
you can do it in the forums!!
You mean on the Atellier page?
So it works on Transformice too?
That´s super cool wtf
I thought it was only for the Atelier account or smt
your atelier account is valid for all the games
hi
My account was banned 2562047303786 hours ago for the following reason: Compromised account / BoS (Matisiapi) and I only stayed a few days without logging in and I had to format my PC and when I went to log in it appeared that I was banned.
I have already emailed support 3 times and they were supposed to send me a reply email and they never did.
how long ago did you send the last contact form?
more than 2 weeks ago
please contact a staff member privately
How do I do this?
ok thank you
Hey there, you can contact me via DMs.
ok
guys is there any way i can get my account back which i know the email to but i cant login to it and ive forgotten the password🙏🏻havent played in like 5 years
you can reset your password if you have access to the email! https://atelier801.com/forgotten-password
i mean ik the email but ive forgotten the password for it and i cant login to it😭
okay thanks :)
is there any italian speaking mod available?
Is there a way I can change the email to my account?
do you have access to the current one?
alright
Hey so... I ran into the same problem than before
I don´t remember my password
I wanted to change it trought the Atellier 801 site, but the gmail won´t come
How to change # at the end of a nickname?
usually you can't. the only way (besides becoming staff) is to change your username to a username#tag combination that already exists, so then you'd be assigned a new random tag. i.e. your username is wolkozawr#1234 and you want to change it to wolf, but wolf#1234 already exists; you'd become wolf#randomtag
this msg shows up when i try to whisper someone
my friend had it too
community platform must be hiccupping
alguien sabe cuando saldra otro evento?
Hiii, i wanted to ask when the gifts from the last giveaway were given, because i only got the big plank and not the small one 
The same thing happened to me yesterday but just deco/reco
It's probably a bug
It was because of the daylight saving time, which was last night (with one hour ahead), so the server spit out errors.
A restart of your client would fix this.
how to unverify ?
Heh, funny bug
santa always trying to be funny end to be 🍋
hi
Could any transformice moderator help me please??
I contacted the moderator but he was unable to resolve my issue
Algum admin pode me ajudar?
What can I do if somelse added a gmail to my account?
A former friend did
My account is perma banned btw
Well u cant login anyway why do u need it
I spend a lot of money on my account and I dont want it to go to waste
I mean if its perma ban this means you can't use it anymore or am I wrong
Oh ,yes you should do the contact form from Atelier801
Guy problaby used hacks
try this 
I already tried sending evidence but they couldnt help me
Contacting mods is my only hope for now
if you were hacked, it has to be done through the contact form

