help

[hollow adder]

/avatar for your profile.
Shaman colour can be changed by clicking the small feather beside your emote panel :)) I think you have to be a certain level though.

I’m not sure what it is tbh… been trying to figure it out myself

[maiden anvil]

to change the shaman color you need to have unlocked hard mode (1000 saved mice). once you do, relog. there will be a feather next to your mouse's portrait and you can click it

[civic coral]

i cant see the feathe...

O

okay ty!

[maiden anvil]

no prob!

[civic coral]

[static lava]

can someone tell me the ways to reduce my ping i forgot the exact methods

[tame vault]

U mean the command opt ?

Or something else

[static lava]

i mean /ping

[maiden anvil]

it depends on your connection but also of how close you are to the game's servers (france)

[static lava]

is it true removing items in game and activating minimalist mode can also reduce ping?

[maiden anvil]

it can reduce your lag and make stuff load faster but your ping is related to what i mentioned

it can also be affected by server lag

[static lava]

oh ok thank u very much for the help

[glossy violet]

Hi, is there any mod??

I'm banned and I don't know why

and I would like to appeal my ban

You have been banned for 2562047304971 hour(s) for the following reason: Compromised account / BoS (Matisiapi)

I stop playing for a few days and this happens to me

T-T

[maiden anvil]

please send a contact form https://atelier801.com/contact

[glossy violet]

thanks

[vital needle]

Hello, I have a problem. I forgot my account password and it won't let me recover it. The screen freezes when I press 'Reset Password'. What can I do in this case?

[maiden anvil]

https://atelier801.com/forgotten-password

[vital needle]

Thanks!!!!!!I thought I was going to lose my account 🥹

[soft sphinx]

aynone know why i can't add an avatar on atelier 801 for some reason it's not working for days

[dark aspen]

There is a command now in-game, /avatar

[soft sphinx]

oooo that maybe why it's not working anymore on atelier ty for the tip !

[bleak kestrel]

alguien habla español?

[burnt orbit]

not sure if it's the right channel for it, but does anybody know how to build invisible wall so people don't jump off the map???? tutorials on youtube are old and doubt they work

[maiden anvil]

try asking in #maps or the mapcrew server

[craggy owl]

hi, you can add m="" in the desired ground xml (inside the <S>) to make it invisible

^ it's a more advanced way to do so

For simpler one, you can put a rectangle ground with the color code #6A7495. It's the default purple color backgroud for tfm, so visually it's invisible

[burnt orbit]

Thank you so much, i had no idea what you meant with advanced way since i'm a complete noob to it, but then i did a little of thinking and staring at the map code and specific parts location so i can try and figure out which part is which and i foundout what to do and how to do it properly

[stone barn]

any in game mod I can dm?

[subtle raptor]

@coral musk @winter citrus @dry sail @native helm @errant sequoia @south hemlock Pls read my unban solicitation, Im waiting weeks for unban 😦 My nickname is Victor#8390 and Onomatopeia#6666, i have the oficial emails, i use atelier/contact but they dont give me answer

Im banned (matisiapi)

Compromised Account

[coral musk]

For future do not ping all of us, one is enough.
For compromised account bans use contact form, fill it in English
Atelier801.com/contact

[subtle raptor]

but i do this

i

do

but i dont recive a answer

[coral musk]

send dm

[dawn vigil]

Can anyone help me 🥹 my tfm wont launch, I’ve tried reinstalling tfm and steam already

I’m using macbook pro macOS 15.3

[maiden anvil]

#help message try this

[true marsh]

is there a known fix for if tfm on steam is just sitting on a blue screen before the login & after the loading?
*preferrably smth that doesnt involve downloading another thing

[primal escarp]

Is there any way to know with which email to register an account? I have the user

[rose geode]

Mod, eu que estou com problemas de recuperar uma conta

[winter hound]

Hi, my account has been compromised, can anyone help me, please?

[craggy owl]

send me a dm

[dusk blaze]

I registered yesterday and today I get that the password of the account is invalid, besides when I hit to recover I get "invalid information" what should I do?

[maiden anvil]

make sure you're including the #tag at the end of your username when you log in

you can log into the game with your email instead of your username, then go to the options menu to select the "display hashtags" option; that way you'll always know your tag

[dusk blaze]

I don't understand much English, but you saved my life. Can an account be deleted? It's just that I have a long-standing relationship

[maiden anvil]

you'll have to submit a contact form here https://atelier801.com/contact in english, asking for the account to be deleted

[dusk blaze]

How kind, thank you!! ;3

[dry gale]

what does " #1103 [Moderated by Catnap, reason : Handled by Catnap#0010]" mean, I was banned and wasnt given a reason and still havent been given a reason? What is this rigged moderation team

[maiden anvil]

check your forum inbox

[dry gale]

theres nothing

literally nothing

[sour spade]

You messaged from two different accounts. Did you check both?

[neat horizon]

Would I be able to speak to a mod privately? I am making a unrelated youtube video to transformice but I loved the game greatly and wondering if I can freely use some sfx and some images from transformice including the cheese and a couple others, don't want to infringe copywrite or anything and I THINK it's fine but I thought I'd ask

[dry gale]

ok i just chcked it but did i not ask for a reason and evidence? you said there is "strong evidence" i have a video regarding both of the bans

anyway you can actually provide me a screenshot of the detection? surely the moderation system works like this? They have to prove youre cheating before banning right?

I literally have video evidence if its needed

If the ban was properly placed you should have proof about my case???

[neat horizon]

I don't want to ping the mods it's not that urgent

[dawn vigil]

It wouldn’t launch the flash either 😭

[maiden anvil]

#help message what about this one?

[dry gale]

Is there anyway I can contact a mod regarding evidence for my ban WHICH I CAN SEE, in return I can send a video of the whole video where I wasnt using anything

[maiden anvil]

• the english link for air https://adobe-air.en.uptodown.com/mac/download

[neat horizon]

I would pin this message, the question then becomes who to ping for my (and others) above message. And maybe even how long people should wait for replies to occur, obviously being spam pinged to answer everyone's random bs is not the most fun thing ever

[maiden anvil]

afaik it should be fine

[dry gale]

yoooo i beg someone answers this some moderator, am I not entitled to see the reason why I was banned (theres literal video evidence) " indeed using hacks and there is clear evidence for both cases." is not a valid reason and doesnt say anything as nothing has been provided any descrpition, what hack? what was detected? prove of detection? wtf is this

[maiden anvil]

This is not the place to appeal a ban. If you want to contact a moderator, you can do so privately or continue the conversation in the forums.

[dry gale]

my bad, nodody replies dms tho and when u ask on forum they give you an abstract answer, was hoping messaging here would catch one of their attentions

[stone barn]

please ping me if I can dm you :)

[agile wyvern]

📮

[boreal gull]

Hello, who can I contact regarding account banning?

[tranquil egret]

you can contact a moderator privately, they're the yellow ones on the right >

[civic coral]

does anyone know when valentines event will come and how long will kt last? my friend got banned ig and he doesnt wanna miss it

[maiden anvil]

we don't know what or when the next event will be

[civic coral]

okay

[civic coral]

okay sorry for asking again but what will next items be after these ones in the shop... do we know that

[maiden anvil]

we don't, the teaser gets posted on wednesday

[high belfry]

hello!! how do you gift fraises ?

ah okay nvm looked it up!! will gifting fraises ever be added though?

[civic coral]

is there genuinely two different seperate blushes?? why cant i wear the blush accesory with my eye accesory???

i feel so bad theres genuinely two lmfao i got the wrong one-

[maiden anvil]

no

[wise knot]

is tfm down or sm? it doesnt let me connect to the server

[midnight obsidian]

Hello, my account was banned, I tried to recover it without success

[crude tundra]

Hello! I wish i could login on my old account. It didnt got ban, i just dont remember my password. Can i have help?

[maiden anvil]

do you have access to the email?

[crude tundra]

yes! but it says: invalid infos

but i still have the mail on my email

[maiden anvil]

make sure you're including the #tag at the end of your username

[crude tundra]

i dont remember my tag

i used to play like 10 years ago?

[maiden anvil]

then it should be #0000 if you never changed your username after 2018

[crude tundra]

mm

[maiden anvil]

if it's still giving you an error please send a contact form here in english https://atelier801.com/contact

[crude tundra]

sure! thank you so much. i will try with the tag

i still couldnt recovery it. Sent infos on the link you sent me

[maiden anvil]

good luck!

[agile wyvern]

Hey @stone barn, do you still need our help/assistance?

[rose anchor]

how many times do i have to report someone to get them muted?

10000 times?

[maiden anvil]

if you've already reported them, just wait until a moderator is available to handle it. you can use the /ignore command to not read their messages

[rose anchor]

okay

[maiden anvil]

that's quite unnecessary

[rose anchor]

it was a joke

[stone barn]

hi, yes! I'll dm you soon.

my apologies, I was busy

[rose anchor]

i find it very pleasing

[maiden anvil]

drop it please

[rose anchor]

okay just cause i like your profile it looks very good

[turbid violet]

No lmao

Same with tribes

[worldly meteor]

Looool

[turbid violet]

Had even better username just can’t sent it here

🫣

[fallen mesa]

@maiden anvil hey, does Arcane count as television in the fashion squad contest??

[maiden anvil]

i'll ask

[maiden anvil]

yes

[fallen mesa]

ty s2

[wise knot]

hey i keep getting the "Tentative de connexion au serveur (14801)..." message when i try to play

im using the adobe flash player

can anyone help me?

[wise knot]

nvm

[coarse jewel]

how do u change ur avatar on macbook

[rose anchor]

ingame type /avatar

[maiden anvil]

#help message use the standalone linked here

english link for adobe air: https://adobe-air.en.uptodown.com/mac/download

then you'll have to use the /avatar command in-game

[shy marsh]

How do i gift?? I fulfilled all thw criteria a while back and i dont see any option in the shop to gift

I did just buy a colour in the fur section and not an actual pattern fur

[maiden anvil]

i think it might have to be a fur. not 100% sure

[shy marsh]

kk ill try

tyy

[maiden anvil]

although keep in mind the requirements listed here #help message are just a general idea of what you need to do to unlock the gifting button. if you still don't have it, just keep playing and collecting cheese and you'll unlock it eventually

[maiden anvil]

if you're still there and haven't bought the fur yet, the message i linked mentions "fur OR color" so try playing for longer and collecting more cheese

[wheat flame]

hii i did a ban appeal some time ago in forum but got no response , is there any mod i can contact in discord for the ban appeal?

[sour spade]

DM

[shy marsh]

Do i need to have people in my friends lst? cause i have 0

[maiden anvil]

no!

[shy marsh]

okayy tyy

[slender sparrow]

how can i change my ign

[maiden anvil]

https://atelier801.com/account but you have to pay 1500 fraises

[slender sparrow]

will the people i have added be able to see my previous name? cuz now that i think about it, would be a pain to message everyone to tell them who i am

[maiden anvil]

nope

[shy marsh]

Is there any other way to get through verification if I can't open the verification link?

[tranquil egret]

you can PM me on forum with your discord ID, then I can manually verify you https://atelier801.com/new-discussion?ad=Rafinha%230015

[shy marsh]

Thank you!! I sent a message

[tranquil egret]

done!

[balmy echo]

I've changed my tfm name, how to change it in this server aswell?

[maiden anvil]

reverify your account https://staff.atelier801.com/discord

[pastel skiff]

Heyy anyone know how to contact support for account related help

[maiden anvil]

http://atelier801.com/contact

[pastel skiff]

Thank you 🥹

I verified but don't have the #0000 o:

[maiden anvil]

the #0000 tag doesn't show here, it's normal

[pastel skiff]

ooh I see

[cosmic dome]

theres any way to create a ticket here?

[maiden anvil]

no

[analog mango]

Are the module team applications still open? The forum topic is abandoned and outdated.

[brave zinc]

hey, does this ability work if you play as devine shaman?

[maiden anvil]

yes!

[brave zinc]

does it refresh the revives, hears, teleports, all of that?

[maiden anvil]

i believe so the revives for sure

[hazy cloud]

@maiden anvil

[maiden anvil]

yes?

[agile atlas]

I want to report admin abuse

I didn't say a single word yet I got a reprimand from Phia#0010

[maiden anvil]

If you want to appeal or discuss a sanction, please contact a moderator privately. This isn't the appropriate place for that.

[lament belfry]

And shaman death revive i recently found out!

[rose anchor]

anyone els tfm laggy?

[solid jasper]

Yeah but it’s not exactly a refresh, it chooses a random number between 0-5 (or however many points you have allocated on that skill). Say you’ve used 5/5 revive, you might only get 3 back. Regardless it’s one of the best skills definitely get it

[brave zinc]

Thanks a lot, i used it sometimes ago and thought is doing nothing

[neat horizon]

@worldly linden @winter citrus can I get a quick answer please 🙏

[plush night]

colors of this one?

[maiden anvil]

one sec

#1A3F66
#5D98C2
#B3D3E9
#7A6DA0
#2E2B3B
#292639
#B0B9EF
#93DFE8

[plush night]

ty love

[ripe dagger]

Haku skin bug...

[civic coral]

what are the seashell?? lookint coin things are for ingame

[maiden anvil]

you can trade them with event npcs for consumables

[civic coral]

tyy

[worldly meteor]

Bug

[static lava]

it should be fixed sometime tomorrow

[maiden anvil]

#events message

[worldly meteor]

ty

[sterile mist]

is it me only?

[turbid laurel]

ummm

[oak basin]

same lol

[ornate briar]

cant login blank screen

[maiden anvil]

it usually fixes itself, just wait

[sterile mist]

[remote citrus]

anyone know why i cant log in despite being able to log in to the forums with the same exact info? changing password through the forums did nothing (i couldn't even change password from the game screen)

[odd fractal]

don’t forget the # tag

[remote citrus]

shoot. thank you so much! i had uninstalled the game so it no longer had my username inputted, i completely forgot you had to add that

[rose anchor]

anyone know why i have 7 off the new event thingy but it doesnt show up on my profile?

[rose anchor]

its still not fixed :c

[static lava]

It's 3am where I am so definitely later

[maiden anvil]

It's a glitch. It has been reported, forwarded to Tig, and it will be fixed later. Please be patient.

[peak pawn]

new bug+ unable to get lantern

at all

[peak pawn]

second event still cant get lantern

[barren veldt]

hi, this might be a dumb question, but does the game have something like a log of all messages sent ingame?

[maiden anvil]

no

[silk sluice]

how can i verify my email in the game?

[maiden anvil]

what do you mean?

[silk sluice]

it says when i verify my email in the game then i will get some cheese earrings

[silk sluice]

there is no "link email" tab for me

[maiden anvil]

so there's already an email associated with your account i'm guessing does it say so on the "my account" tab?

[silk sluice]

on "my account" tab i can see my email but i dont have cheese earrings and also i didnt get any email to enter any digit code

😦

[maiden anvil]

i think your email gets automatically registered when you create an account nowadays

have you tried relogging and checking if the item is in the shop then?

[silk sluice]

i have but it doesnt appear 😦

[maiden anvil]

that's odd

[silk sluice]

do you think it can be like that because i have the same email for 2 of my accounts?

[maiden anvil]

i'm actually not sure

does the other account have the earring?

[silk sluice]

i dont have it on my second account but it also asks me to request validation in "my account tab" which means i requested validation on my second account but i still didnt get earrings and im not sure if i did it correctly

[maiden anvil]

did you request the validation?

[silk sluice]

on my second account?

i did only on my main account

i asked my friend and he said he also has to request validation on his account but hes got cheese earrings

[maiden anvil]

could you maybe try changing your email and see if that works?

[wheat flame]

is there any admin available to talk abt my ban appeal? i tried talking with a mod and they told me to contact an admin

[maiden anvil]

if it's a compromised account ban, you'll have to send a contact form https://atelier801.com/contact

[wheat flame]

i did , im trying to contact an admin i already talked with a mod and they told me to contact an admin

[maiden anvil]

that's how you get in touch with the contact form admins

[hollow adder]

i cant see the sham stuff

I wanna buy the potion anvil but idk where it is

[merry echo]

use /infoshop on the shop page in game and then use the tfm wiki shop page to find its ID

[sinful dirge]

Hii, my partner made an account in 2022 using Facebook and they cant log in, what to do??

[maiden anvil]

i'm very late but go into the sales tab and buy the anvil (click the items until the default anvil shows up on the left. there's only one on sale

[rough isle]

https://prnt.sc/vU-jgyW8oDRa i cant see the accessories

[ripe dagger]

Haku skin bug when is chaman.i have ss but i cant post here(idk why)

[final tinsel]

Hey guyss I used to play Transformice a while back. It used to work perfectly fine for me on Stream, and I just wanted to check it out again, but whenever I try to open it, the application runs but no screen pops up. Does anyone know how I can fix it, or is it just my macbook being weird?

[merry echo]

you can try using the standalone version

[merry echo]

need to be verified to post images

[final tinsel]

Where do I go to download it

[merry echo]

https://www.transformice.com/ scroll to the bottom

[final tinsel]

I have stream trasformice downloaded, but the application won't open xd

[rose anchor]

is it banable saying i like minors while being a minor

asking for a friend

[barren rose]

hi, my username is jerma#2378. i want to change my username, but my account needs to have its email verified or something like that. the only problem is the email connected to the account i can no longer access, is there anything i can do?

[maiden anvil]

send a contact form here https://atelier801.com/contact

[barren rose]

okay thank u!

[pine turret]

hey how can i fix this, i tried to play but there were two alerts - tentative de connexion au serveur (12801) and unable to connect to the game, please retry later, i tried to log in on another laptop and it didn't change anything, i have good wifi

ive been trying for hours

[maiden anvil]

#help message try this

[torpid crown]

how can i get this furr bc it says that its available till 04.03 but its not in my shop PLS HELP

[maiden anvil]

that's the date starting from when the fur can be put on sale or used in an outfit by the fashion squad, not the date it will return/until when it will be available

[torpid crown]

oh thanks

sorry im new to the game

[maiden anvil]

no worries!

[alpine bison]

is there going to be a valentine's day event oor just the dragon

[maiden anvil]

just dragon

[alpine bison]

okay thanks

[ripe dagger]

still bug...

[pine turret]

didnt work:(

[lime mango]

Should i Contact Atelier 801 for Deleting Account on TFM? 🤔📞

I think before i saw Delete option from the Game Menu but it's gone/dissappear.

[tranquil egret]

you should send a contact form proving that you’re the real owner and asking for the account to be deleted

[maiden anvil]

oof I'm sorry 😦 it usually gets solved by itself so wait a while longer

[unkempt stump]

someone have adobe 10 link for mac?

[hazy cloud]

cute

como q mandaa contact?

[maiden anvil]

you can try through the contact form

[dreamy panther]

what are valentines sham shop items?

[exotic sleet]

these ones?

small box, big box, ball, anvil

[astral lake]

what animal is this fur based off of?

[maiden anvil]

not an animal, the name of the fur is just "blushing"

[astral lake]

ohhh

its sooo cute

[dreamy panther]

there are new ones not those

thank u tho

[maiden anvil]

#chat message sales are pinned here

[dreamy panther]

tysm!

[fossil echo]

Is there a moderator online? I got permanently banned for using a dummy account when i did not use one it was my main account

i'm so confused

I'm from the English server

@topaz eagle

[cursive nest]

Hi! Sorry, it was a mistake. Your account has been unbanned 🤍

[fossil echo]

❤️

[bitter blade]

???

[merry echo]

invis sham glitch has been nuts lately lol

does anyone know if theres a specific reason its not getting fixed or

[maiden anvil]

#chat message

[neat horizon]

I have waited for a response to this message for a week without a message back so, I am forced to use the forbidden jutsu: pinging all mods @thorny sail @coral musk @topaz eagle @agile wyvern @gritty pumice @shy marsh @trail haven @pseudo halo . I am sorry

[coral musk]

As you have said "forbidden" is a good word to describe it - do not ping all of us. Instead contact someone privately, we do not read this channel all time. Coming back to your question I do not know answer.

[neat horizon]

I would but I feel like a straight DM to every person individually is odd when I don't know who might know about this, I will just try to wait patiently

[jagged laurel]

discord is blocked in our contry and i was accessing this platform with using cloudflare warp and also playing transformice with same connection and i was playing normally and i logged in my transformice account and im banned for hacking after 15min playing but i never used hack 😦 im innocently banned please help me i didnt break rules i cant play transformice now my nickname: Arda#2804 @coral musk @topaz eagle sorry for ping 😦

[neat horizon]

I honestly think you just pin like a ticket system for all these people trying to use this chat for unbans lmao

[maiden anvil]

There's already a pinned message explaining what to do if people want to appeal a sanction.

[neat horizon]

maybe in the help text at the top of channel, where it says "do you have questions" etc

[neat horizon]

also @maiden anvil do you have an idea about this?

[maiden anvil]

Unfortunately people don't really read the channel topic it's usually faster to just redirect them when they post.

[maiden anvil]

I replied to you here

[neat horizon]

oh

I mean I am just going to go with it then unless I recieve a different response, I just use a lot of different SFX and use the cheese to represent a group that was evil called conquesodors

no music at all although maybe even that would be fine

[maiden anvil]

If it's for fair use I BELIEVE it should be fine? Not 100% sure

I'll try to get more opinions

[neat horizon]

sure! I'm convinced it's fine tho ty

[vagrant oar]

guys

can u still receive gifts if ur account is banned

ofc receiving it after the ban

[dark aspen]

Someone should be able to still gift you

[vagrant oar]

ye but if someone gifted me normally

and my account is banned

will i receive it after the ban ends?

[maiden anvil]

yes

[vagrant oar]

nice <3

ty for answering

[frozen burrow]

How many mice are needed in a room to do the mission of delivering cheeses as a shaman?

[maiden anvil]

11, all with different ips

[frozen burrow]

Thank you so much ^^

[undone panther]

I was playing 1v1 rivals and i got baned i don't know why ??

[sinful dirge]

Hii, my partner made an account in 2022 using Facebook and they cant log in, what to do?? Because they can't log in to even Atelier 801 using Facebook

[coral musk]

w tym przypadku partner musi wysłać ticket atelier801.com/contact i przejść przez cały proces odzyskiwania konta.. wtedy przypisza e-mail, który sobie wybierze

[hollow adder]

I bought 500 fraises and.. didn’t get all of them?

at least I don’t think. Nvm I actually can’t tell hold on lol … ignore this

[obtuse abyss]

Hello , my account is very old and was made on old email to which I do not have access anymore but I do remember the password to the game account, the problem is I do not remember the nickname. Is there any way I could ask moderation to for example check the list of friends of my old friend profile and find my nickname there?

[maiden anvil]

that's not possible

[maiden anvil]

Following back on this — it's fine

[neat horizon]

😎

[drowsy belfry]

Are there any guides on how to survive/how to kill mice in survival?

[sinful dirge]

Ooo dziekuje bardzo! OwO

[wise knot]

i have the same problem

[static lava]

i think everyone in the game does.. the problem has been reoccurring for years

[wise knot]

damn ok

[maiden anvil]

the current sales are pinned in #chat if you need them

[pallid spire]

@maiden anvil help

I contacted the Ban Center and they were unable to resolve my issue

They banned me for 360 hours, so far so good, but after 1 day they banned me again for 720 hours for evading, how would I evade a ban if I was already banned and offline, that doesn't make any sense.

@winter citrus @fiery shuttle @shy marsh @round idol @devout pier @worldly linden

[maiden anvil]

please don't mass ping mods. contact one of them privately.

[pallid spire]

Ok sorry

[shy marsh]

You can message me if you need help.

[pallid spire]

Check u pm

[modern roost]

is any mod available to talk about a ban appeal

pleak 🙏

[stray lark]

👋

[modern roost]

hi! may i dm you?

[trim kelp]

Hello, a year ago I sent a request through the forum to review my unfair ban, explaining my situation, (I suffered a hacking of accounts, including Steam) and when I entered the game, I was banned for hundreds of years, they told me that if they did not answer through Gmail, to ask the discord moderators for help

[maiden anvil]

You're meant to contact a staff member instead.

[trim kelp]

I don't have the slightest idea who the staff I have to write to is.

[maiden anvil]

they're the yellow, green, and blue names in the list of members >

[storm hemlock]

Is there settings to remove certain game modes from daily quests? Some quests are literally impossible for me to complete

[maiden anvil]

you can reroll one quest daily

[storm hemlock]

Ik, but that doesn't help if I get another one I cant do or already have multiple 😭

[maiden anvil]

unfortunately you can't do anything about it you either reroll it if you can or complete it

[upbeat sun]

where can i find the skill tree guide?

[maiden anvil]

if you mean info about all the skills you can find it on the wiki

[strange glen]

Preciso de ajuda

[icy tiger]

funny tfm. 🧃

[coral musk]

I do not think a keyboard can get you banned, but builded macro in it - yes. Make sure this kind of keyboard does not have it

[icy tiger]

i don't have any macros on the keyboard or anything, i play valorant if i create it i will be banned and why would i want to be punished there? it doesn't make sense... and i recently formatted the computer about 2-3 weeks ago but yes i could create a macro in the keyboard software, but i don't have it

[coral musk]

if you say so, then you should be fine

[icy tiger]

i am fine

and what about my acc that was punished?

[coral musk]

you can send dm

[icy tiger]

this is not the acc ''bape#9916'' this doesn't exist anymore i made the form to delete this acc

[icy tiger]

for u?

[coral musk]

yes

[icy tiger]

done

[dark aspen]

From our game rules

[icy tiger]

but it's not hacks, macros, filterkeys or anything... that's already the keyboard

[meager nacelle]

if its just a good keyboard then i would personally say it should be ok

[dark aspen]

Just sharing our direct game rules

[icy tiger]

yeah i already knew these rules when they put this rule

[meager nacelle]

the rules sometimes are little vague

[icy tiger]

i just said it's not one of those reasons

[south hemlock]

What I meant was exactly what Anvella said: if your keyboard has a macro embedded in it, you could be banned for it. There are keyboards that come with built-in macros for some reason, I've seen one myself. If you've said that everything is fine, then there's nothing to worry about. ❤️

[lofty merlin]

were u talking about snap tap? cuz if so then mods told me they could ban for that

[lofty merlin]

it's a hardware macro technically if u talking about what im thinking

so as in CS 2 it will give u a ban

that assuming the sloppy tfm key-input detector can tell

[lofty merlin]

which one u got??

[pastel rune]

alguem suporte br?

[dusty trout]

Dose anyone still has standalone version of the game?

[maiden anvil]

you can get it from here http://transformice.com/ but you'll need adobe air for it to work

[dusty trout]

Thanks!

[ember egret]

can we contact with devs?

[static mist]

On other games such screenshots would be grounds for his demotion

[shy marsh]

Who can help me privately with my account?

[shy marsh]

????

=))))))))))))))))))))

ban perm kkkkkkkk

You have been banned for 2,562,047,304,709 hour(s) for the following reason: Compromised account: atelier801.com/contact

delete game

[maiden anvil]

have you sent a contact form?

[shy marsh]

I sent a message in the game to Anvella to help me recover my account because someone else kept accessing it, and they gave me a permanent ban =))))))))

[maiden anvil]

that's a safety ban. it was applied so people don't get unwanted access to your account

you'll have to send a contact form to prove you're the owner and secure it back

[shy marsh]

And where do I do that and how, if I no longer have access to my email?

The email from atelier801.

[maiden anvil]

https://atelier801.com/contact

they ask for an email address you have access to so they can reply to you

[shy marsh]

And does someone respond after a few months? Wouldn't it have been better if they helped me from the game?

[shy marsh]

ok

[maiden anvil]

moderators don't handle the contact form, it's an admin-only process

it can take up to two weeks to get a response. if it takes longer than that, please contact a staff member privately

[shy marsh]

Isn't it easier to talk to someone now and have them help me? What are the moderators in the game doing? Are they playing instead of helping us?

[maiden anvil]

like I said, it has to be done through the contact form. you were already helped by a moderator when they placed a safety ban on your account

[shy marsh]

Done... I think it has been sent.

[maiden anvil]

good luck!

[maiden anvil]

just reminding you of this real quick

[shy marsh]

And where will I receive a message if something gets resolved?

Can you check if it was sent?

@maiden anvil

[maiden anvil]

in your email inbox (the one you used in the form)

i can't check it; only the contact form admins handle that stuff

[shy marsh]

ok thanks

[queen vine]

Does anyone know what the requirements are for sending longer messages in the game?

[merry echo]

there arent any, its a hard limit

[worn pelican]

There are requirements for new accounts for message sending

[queen vine]

I know there is a limit but I have a friend who has a newly created account and it doesn't let him write "long" messages like me.

[maiden anvil]

I don't think the requirements are public, so they'll have to keep playing until they're able to send longer messages

[queen vine]

Thank you! Another question I have, is there a certain time to be able to put luas?

[maiden anvil]

in the tribe house?

[queen vine]

Yes

[queen vine]

Thank you!

[wise skiff]

Hola

Me robaron la cuenta 😦

Alguien sabe que debo hacer?

[maiden anvil]

https://atelier801.com/contact please send a contact form here, in english

[formal wasp]

Does anyone know why when I summons things when I’m a sham it’s glitchy and won’t seem to summon for a few secs before it does something? How do I fix it?

[winged bear]

Maybe lag?

[worn pelican]

id see about trying to lower ping?

like smaller rooms vs large ones, outfits and whatnot

[halcyon roost]

Omg I bought the Mushu outfit because I had wanted it for a long time, but it frizzes and charges endlessly.

Can I restart my game? Or do I have to wait?

[wheat ember]

Hi, I need to get in touch with the moderators. Does anyone know how to do that?

[maiden anvil]

they're the yellow names >

[wheat ember]

ty

[mortal cypress]

How do I report someone if they keep changing their profile to nazi stuff and then changing it back to avoid a ban?

[maiden anvil]

please use the /report command in-game if it's an in-game issue. if it's in the forums you can report their forum profile

[mortal cypress]

Thanks we reported it ig but they keep changing their pf so we didnt know if it would be relevant

But we screen shot it just in case

[maiden anvil]

screenshots aren't accepted as evidence we can only hope a mod will see it then

[mortal cypress]

Thanks appreciate the help

[turbid violet]

Lucky me bought it when it came out ✨

[pure fossil]

why aren't screenshots generally accepted as evidence against any case?

[worn pelican]

Cause they can be manipulated

[pure fossil]

elaborate a bit more on that please

[worn pelican]

They can be edited to show whoever you want, you could take a random mouse and make them fly making it seem they're hacking when they aren't

Or change what the chat says to get someone banned for insults/spam/etc

[pure fossil]

Unless ur good at photoshop then i doubt someone would go that far to edit an image like that but I get ur point

[maiden anvil]

because they can be edited. when I was in staff there were situations (very specific situations) where we'd accept screen recordings but I'm not sure where things currently stand at the moment. screenshots are still not accepted as evidence so it's best (and more useful) to use the /report command.

[tribal jasper]

@south hemlock

could you dm

[south hemlock]

You can dm me now

[alpine bison]

can chest accessories come to the shop?

[maiden anvil]

no, they're event rewards and can't be on sale/used in FS outfits

[hidden trellis]

I need to speak with a game moderator, please!

[maiden anvil]

yellow names >

[hidden trellis]

@south hemlock can I dm you

[south hemlock]

sure

[alpine bison]

tysm! ^^

[distant inlet]

If I open an event chest could I get a title I already have?

[worn pelican]

nope

event rewards do not duplicate

[dreamy haven]

what happened to pfps in game

[maiden anvil]

you have to use the /avatar command in-game to set one now!

[dreamy haven]

thank you

[swift smelt]

is there any turkish mod ?

[maiden anvil]

https://atelier801.com/staff you can find a full list here

[swift smelt]

okey but how can i reach them

[maiden anvil]

you can contact them in the forums

[peak pawn]

Is there a way to check account karma?

[worn pelican]

Unfortunately no, aside from when you successfully report someone who then got banned/muted etc

[distant condor]

where to find liu

[maiden anvil]

at the top of the event map!

[desert hamlet]

I can't access my account's email, can anyone help?

[forest pulsar]

türk var mı

[maiden anvil]

please send a contact form https://atelier801.com/contact and request an email change

[desert hamlet]

ben varım

[desert hamlet]

How soon will I get a response?

[maiden anvil]

it can take up to two weeks, but if it takes longer than that please contact a staff member

make sure to send it in english

[distant condor]

i play on my steam deck but when on computer, how do i interact with her

[worn pelican]

Computer controls are to use your mouse and select her with left click

If that's what you were asking

[distant condor]

thank u! i will try that next time

[desert hamlet]

My request to change my e-mail address was rejected, but I am the owner of the account. Is there another way to answer the questions?

[maiden anvil]

no, it has to be done through the contact form

[desert hamlet]

Even though I answered all the information about the account correctly, it was not approved.

[maiden anvil]

sorry to hear that but it really is the only way :/

[toxic mulch]

how to change profile ??? im been doing it for 2 hrs now any photo will not work

[storm hemlock]

Hello fellow steam deck mouse

[maiden anvil]

use the /avatar command in-game

[toxic mulch]

copy will try it now

[maiden anvil]

[toxic mulch]

thank u its works now

[maiden anvil]

nice!

[trim smelt]

Hi
I have problem how can I contact with any mod for help ?

[old smelt]

DM a mod privately, yellow names ->

[trim smelt]

Oki

[worn pelican]

Does anyone have any of the codes for the easier bootcamp maps

[willow iron]

Hola tengo problemas para recargar fresas desde la pagina

[signal jolt]

hey guys in tfm can you enable skill usage in the cbase rooms??

wait nvm i found it out (for anyone who might look in the future press O)

[sacred depot]

Is there a reason my bf can't gift me anything? I thought it could be his level is too low or something, so I looked at all the requirements on the wiki, but he has enough time, cheese, etc

[maiden anvil]

#help message please refer to this message

[sacred depot]

Thank you!!

[wise knot]

my tfm isn't loading, its stuck on the screen of the mouse and the cheese

im using the flash player on mac

is there anything i can do

nvm it just loaded

[plush lynx]

Hi Guys! Can i ask something about a fur?

There's a Fashon Squad Look that have "Cursed" fur, I wanna know if is worth to buy it, I like so much that skin, but i dont wanna the other stuff

[merry echo]

next time itll go on sale is likely around halloween, so if you dont wanna wait that long for it to be ~225 fraises then itd be best to buy it now

[plush lynx]

Till Halloween... Well thats the thing i wanted to know

Thanks mate

I'll buy it now

[peak pawn]

do you get a title or badge for collecting all colour furs?

[winged bear]

colours

[maiden anvil]

you get a badge

[winged bear]

furs would be kinda weird because they always add new ones

[maiden anvil]

you have to relog tho

[winged bear]

oh i see it only says colour furs

for whatever reason ive read whether you get a badge for collecting all colours or furs

[peak pawn]

thanks! I'll hold out on it for now, but im only missing three

[maiden anvil]

good luck!!

[peak pawn]

Is there an app website or anything that lets you customize sham items and see how they look together?

[maiden anvil]

fewfre's dressroom lets you customize the items (pinned in #fashion). if you save the pngs you can make a little collage

[peak pawn]

thank youuu

[split roost]

When you will fix the shaman items not showing in the shop? Its really annoying and its been there for ages

[dusky wadi]

Hello, here is my issue, I started playing Transformice in 2010. And created my account the same year. Yesterday I download the game on steam and I log in the game since a loooong time. And, I realise that the e-mail adress of my account doesn't exist anymore.
I was wonderring if there is a way to change my email, but I never certified my account, and to change the mail I need the account to get verified with a code send on my previous mail (which is deleted)...

Is there something I can do instead crying ?

[maiden anvil]

hello! you can send a contact form here https://atelier801.com/contact (in english) and request an email change. do note it can take up to two weeks to get a response, but if it takes longer than that please contact a staff member

[dusky wadi]

Thank you so much 🙏

[maiden anvil]

of course!

[plush onyx]

need someone to explain debug mode in detail rq

[small oyster]

Technical Info: The debug mode is used to see details about the physics engine used by the game, in this case is Box2D, a C++ physics engine library created by Erin Catto. The debug mode has information like the hitbox (proper collision detection) used during the narrow phase, the AABB (Axis Aligned Bounding Box) used as a fast way to detect collisions and prevent the engine to waste time computing the collision direct with the narrow phase (works like a "possible collision to be detected"), center of mass, sleeping bodies (red color), static bodies (green) and joints. They are used to debug the physics world and is useful when you are doing some tests during game development.

Game Info: The debug mode is used to see details about the hitboxes of objects and elements that are hidden and not need to be rendered by the game, it is used to see what the physics engine is actually doing behind the scenes.

[plush onyx]

can i DM you?

[glacial crescent]

Boa tarde

Fui banido injustamente

[maiden anvil]

https://atelier801.com/topic?f=5&t=814024

[cedar berry]

boa tarde, meu ban acabou e nao consigo entrar mais no jogo

[willow iron]

No puedo recargar fresas 😦

[true nimbus]

hi, i have a question. is there a problem if i had a vpn active when i created my transformice account?

[broken saddle]

What does "presentation" mean for tribes on forums (after selecting "edit profile") ?
Is that visible for others or what exactly ?

[pine turret]

Hey is it better to buy a valentines chest or a dragon? Is there any prize list?

[maiden anvil]

https://transformice.fandom.com/wiki/Chest

[pine turret]

Thank youuuu❤️

[celest arch]

whats the requierement to gift someone?

[dark aspen]

It is pinned

[spiral summit]

I made a little name joke in Turkish. I got a perm ban. so ridiculous

Mods that ban cheats for 1-2 weeks and most of the time never ban at all are banned because of the nickname.

[dark aspen]

If the name isn’t appropriate, the account is removed. It’s in the game rules.

[spiral summit]

What if you offer a name change instead? Just a suggestion, maybe you won't lose any players.

You don't even give the perm ban to cheaters

[dark aspen]

If the account is brand new, then no. Just make a new one that’s appropriate when you can login next time.

[spiral summit]

Nah, no other time, just a waste of time

[dark aspen]

Im not sure what this has to do with the account name not being appropriate. If the account had been playing for a long time, it wouldve been different. Feel free to message a mod from the TR server and see if they can do a name change instead then. There is multiple other options you have rather than come here upset at the mods because you violated the game rules.

[spiral summit]

The TR server is in a terrible state. The mods are not in the game at all, cheaters can wander around the rooms very easily. Mods do not read what is written and do not respond.

[dark aspen]

Feel free to submit feedback through the contact form

[spiral summit]

I did, but ill be honest with you because you re giving me your time and I appreciate it. I dont think feedback will work im sure it will remain indifferent

[dark aspen]

I’ll be 100% honest and tell you the CCM Matza does check the emails regarding feedback and she takes them seriously. She has followed up with me regarding stuff before! She also has access to every single mute or ban the mods do and the reasoning.

Im not Turkish and I do not know the language or culture, so I cant chime in much, but I remember that if someone messaged me from the TR server about something I could easily get a response from the TR mods and follow back up with the player. That community is definitely a busy one, so from my own experience I can understand why sometimes they may not answer or have their whispers off.

Dont be afraid to reach out to another mod (and give them some time, because answers dont always come in a few minutes) or submit feedback through the contact form. It opens a discussion and the main thing is it is documented.

[spiral summit]

Thank you for your time I prefer to trust you

[alpine bison]

are there still create a fur competitions or shop items suggestions?

[maiden anvil]

you can suggest items if you verify your account https://staff.atelier801.com/discord

create a fur hasn't been hosted in a few years though

[alpine bison]

tysm ^^ !

[supple smelt]

helo

anyone knows if i can revert nickname change?

🤔

[pulsar light]

nop

[supple smelt]

sad

i changed my nick two times, one with fraises before tag nicknames update, and other when the update went live

[sage gate]

Hi! My boyfriend met all the requirements for gifting but still wasnt able to gift me. Any idea why that could happen?

He has 20+ hours in game, bought a skin more than 2 weeks ago, has gathered around 400+ cheese

And he said he wasnt charged back from the fraises he bought

[calm plover]

Hi, can anyone help me? I was unjustly banned, I don't know if you know about computer IP's, but apparently they usually change due to certain circumstances, and that was what a friend told me what happened, a guy from a city close to mine was banned, then his IP changed into my laptop, and when i log in, I got the ban, but at the beginning I did not know that it was that, and I told a mod what I thought, but they thought that I changed the story, when it was only my assumption, my friend is trustworthy and he knows what happened, I only had bad luck...

[limber cloud]

Since there's never an answer in the bugs and error channel, I will try to ask here. Why does the café restarts with the server?Previously, when there were server restart, absolutely nothing happens to the Café. Now, every normal restart is like a reset. All previous Cafés are automatically deleted. Is this something normal that the developers did, or is it just a mistake on their part? In case it is something planned, people that still using the Café wants to know why does this even happen, would like to see this go back to normal,…

[maiden anvil]

he'll have to keep playing until he unlocks the gift button! the listed guidelines are just a general idea of what someone would have to do to unlock it; the current exact requirements aren't public

[broken saddle]

Anyone knows something about this question i asked ?

[meager nacelle]

is it related to the welcome message?

[meager remnant]

Yes, it's something that's shown when people click on "Tribe's Profile"

[broken saddle]

I see, thank you :)
So it is different to the tribes welcome message but probably gives you a chance to write a new "presentation/message" for the public information if you dont wanna links from welcome message to show ?, i would think or understand it this way.

But, thank you

[meager remnant]

Yep. I think you can opt out of the welcome message or it doesn't show by default - so this would effectively be for the public information

[junior hound]

ello idk if this is the right channel— but ideally, i want to buy like.. a throwable (a snowball), do i ask in chat or in.. event?

[maiden anvil]

people usually use (lol) #events for trading! i think i might have some tho

[junior hound]

okie thank u cate <33

[broken saddle]

I think normally its all disabled to not show to public (or ?) but i can see a good use in this function for presentation, to keep the welcome message save.
But yah, thank you for explaining/showing it :D

[uncut pawn]

i've been trying to change my profile icon (via the website) for a couple days now but it doesn't seem to be showing up? i've tried a couple different images at this point; is there a specific size requirement for uploaded files or is there something else i'm missing? ^^"

i had one uploaded a few years back but it seems to have been wiped if that means anything as well

[maiden anvil]

use the /avatar command in-game

[uncut pawn]

oh tysm!

[alpine bison]

can people still recieve my cards if they're offline?

[maiden anvil]

yes

[wise oasis]

just to let you know room 1 eng server - event dragon's 2nd arm bugged out and no one could use it

[winged bear]

sometimes happens

[bleak dome]

WHEREEE MODSSSSS

[stone barn]

yellow people here >>>>

[calm plover]

Any mod who can help me? i'm stuck in this situation for months...

[winged fern]

why dont i have permission to speak in french chat 😔

[hard grail]

are u verified?

[winged fern]

oh probably not

[hard grail]

https://staff.atelier801.com/discord

use this to verify and you should be able to have access to all channels

[winged fern]

thank you!

[drowsy dove]

can someone help me pls 😦

[ember anvil]

hi, i can't load the game? like it gets stuck on 52% loading.. i tried reinstalling it, but didn't work :((

okay its good i think, sorry

[scarlet spruce]

Hi, my account was hacked and banned, I have no idea when it was banned because it hasn't been in a long time. What to do? My account is from 2014, I have all the information to recover I believe.

It was banned for that reason, I don't know what it is

BoS (Matisiapi) / compromised account

[tranquil egret]

you need to send a contact form https://atelier801.com/contact

[scarlet spruce]

thanks

[stuck void]

Holas

[barren rose]

why does it keep saying that? the pink text... whatd i do

[maiden anvil]

go into an international room and return to that one! it's a visual glitch

[barren rose]

oh ok!

[sturdy cape]

Hello. I've been trying to get my old account back. It's not banned I just don't remember my password and mail. Can someone help please?

[maiden anvil]

hi please send in a contact form https://atelier801.com/contact

[sturdy cape]

I can't send it. I filled every information but when I click on Submit it doesn't send, just freezes.

[maiden anvil]

could you try on incognito mode and see if that helps?

[sturdy cape]

It worked ty ^^

[stone barn]

any senti I can dm?

[tranquil egret]

hi! you can dm me

[next geyser]

hello! im simply wondering something i dont understand, i bought an event chest in the event last night, and i never got my reward, it was a badge i believe? it was a teddy bear with a heart, and i cant find it on my profile at all, is this a visual glitch? or did i literally not get the badge/item?

my username is Sodacats59#0000 btw ^w^

[maiden anvil]

it's an emote!

[next geyser]

omgg really?? AHH i absolutely thought it just gave me nothing i was so scared

thank you so much LOL

[maiden anvil]

yes!! press E, it should be there. if it's not, iirc relogging should fix it

[azure hamlet]

I've been wondering why I'm unable to make a topic in cafe, I have almost 13k cheese gathered and my total time for playing is almost 33 days. The titles I try to make are just 3-4 words long, but when I click submit the yellow title turns red.
I'm able to talk in cafe on other post no problem.

[hard grail]

how do i create my own build room?

[mental panther]

Rotation to "4,4,4,4,4,4"

No adventure maps, no usable items (if you dont wanna mess up when building because of others)
Limit to 10 players to avoid padders

[hard grail]

game mode transformice?

[oblique blaze]

quando começa próximo evento?

[stone barn]

yup!

[thin raven]

I was looking for my dragon event items (badge, orb, and dragon mask) and couldn't find them? Did they get removed or did I loose them for some reason? I completed the event early so I don't know what happened! Any help is appriciated, I really wanna keep those 💔

[mental vault]

Why no online moderators in the game?

[mental panther]

life

[peak pawn]

what does this do exactly?

[peak pawn]

the event ended today

[sinful grove]

after u have used all of ur special skills u can use that then it'll restore them

for example u have 5 revives

[peak pawn]

Ohh I see :o that's cool

[sinful grove]

u used them all, use the renewal ability

then u have 5 revives again

[peak pawn]

yeaa unfortunatley i think other skill trees are more important haha

[uneven pine]

algum moderador pode me ajudar com uma conta aq?

[thin raven]

I know, but does the orb and badge also end today?

[peak pawn]

no u keep both

if u bought them

[thin raven]

That’s the issue, I bought both but they aren’t showing up anymore??

[stoic sinew]

My verification mail does not appear, what should I do?

[signal jolt]

i think its a glitch. i bought things from the event and theyre still there for me

[thin raven]

Thank you! Hope they’ll show up!!

[heavy drum]

Hiii, I was playing earlier and i got the cheese and got in the hole, but then the shaman kept spawning me back somehow and i just kept going in the hole. Does anyone know what that does or is it one of the skills??

[signal jolt]

theres no skill that does that, maybe you encountered a hacker because thats really odd

[heavy drum]

alrighty.... Yea im super confused

[tame folio]

are you sure you were going in the hole? sometimes there's a glitch where people die instead when trying to enter the hole. they could've been reviving you over and over

[heavy drum]

that is possible too it looked like i was in a loop LOL

[modern zinc]

anyone knows why atelier's web does'nt let me put a pfp?

i've never had that problem, now that i am playing transformice again n i want to put a picture profile it does'nt load at all

[static lava]

you cant do it on forums anymore you have to use /avatar in game

[modern zinc]

omg! thx it worked perfectly!!!

thank you sm!!! ^^

[static lava]

yww

[maiden anvil]

june 18 - 21

[mental mesa]

thank you !

[peak pawn]

where are tattoos in /Dressing ?

[maiden anvil]

they're not there but you can replace the last number in the /dressing code with the id of the tattoo you want. you can find the ids on the wiki https://transformice.fandom.com/wiki/Shop/Tattoo

[shy marsh]

WHat's game's problem this https://prnt.sc/4VFvIW9uFUUa

?

[summer moon]

Hi! I have a friend who wants to recover their account for TFM and already sent a message through the contact form but hasn’t had a reply yet :0 what’s the usual wait time for it?

[maiden anvil]

it can be up to two weeks

if that has already passed they should contact a staff member

[summer moon]

Ty ^^

[maiden anvil]

ofc

[peak pawn]

Do you get a little cheese next to your badge if you buy a fur with with cheese?

[maiden anvil]

nope. cute idea tho

[peak pawn]

I saw a player that had cheeses next to their furs though?

[plush night]

Those are only for the cc furs which u cant buy with fraises

[peak pawn]

ohh I see thank you

[plush night]

yww

[peak pawn]

That makes sense

[plush night]

They are temporary in shop

[peak pawn]

Also does anyone know what next event will be or is it not announced yet

[peak pawn]

ahh thank you

[plush night]

No one know

[peak pawn]

Okey, thank youu

[plush night]

npp

[somber shore]

Hello! Could someone do with aimbots that are spamming in room 1? I dont really know where should i say this

[tender prairie]

@kxcrv you can report this to the mods online 😄

[lime helm]

Hello, I would like to ask for help to recover my mouse's nickname tag.

[somber shore]

Alright! Everything has been handled

[tender prairie]

aWeSoMe

Hiya! I've got a buddy on tfm who's trynna buy fraises but the only available pay method is through Pay-pal. There's no steam option at all and it's been like this for some time now. Any idea how to fix it?

[maiden anvil]

are they playing on steam?

[tender prairie]

@maiden anvil im pretty sure yeah, imma ask gimme a sec

[maiden anvil]

oki!

[tender prairie]

Yeah he is

[maiden anvil]

it should prompt him to buy through steam automatically

[tender prairie]

yeah I know, it works for me and everyone else. I just figured id ask, it's been like that for him for couple of weeks now ;_;

[maiden anvil]

noo 😭

could he maybe try playing through the electron beta version? library > right click tfm > properties > betas

[tender prairie]

imma tell him, tx!

he says it's not showing beta :v

[tender prairie]

gimme a sec

[maiden anvil]

4/8/12/16/20%

the wiki mentions the percentages in reference to the range

i'd assume it's the same for the speed

[tender prairie]

@maiden anvil that's not working either, still only one payment method ;_;

might just go away with time, i really don't know what to do lol

[maiden anvil]

that's so strange hope it gets sorted out soon

[tender prairie]

@maiden anvil thanks a lot!

[lime helm]

Hi, can anyone help me or give me tips on how to recover my mouse tag?

[dark aspen]

If it was #0000 before, then there is no way to get that tag back

[vagrant oar]

btw just asking , my question is are you posting the sales before its out or until its in the shop?

[maiden anvil]

they'll only be posted once they're in the shop

[vagrant oar]

alr

[distant inlet]

How can I make my own rooms for build practice? And ik there’s /room but I want to figure out how to change all the settings and be able to reset the round if needed

[mental mesa]

is there any way to find out when a collector item will come back or if it ever will?

[maiden anvil]

all collector items can come back on sale/be used in fashion squad outfits but there isn't a set date for a specific item to return

[mental panther]

Create room / Transformice mode / rotation to "4,4,4" / no adventure maps

If my memory isn't wrong

[distant inlet]

I’ll try it out, thank you

[azure hamlet]

bumping this

[fiery idol]

have a any mod ı need help

[fiery idol]

@trail haven ı need contact with you

[halcyon roost]

Hello, I wanted to know if we could still have a hide and seek room in the game?

[primal thunder]

I cant login game how can I fix that

[opal talon]

You must be connected to do this.

still comes up when trying to verify my account to this discord

[maiden anvil]

replied to you in #discussions !

[rocky moth]

I've tried to verify my account to buy fraises but I havent received any emails

[noble vigil]

spam?

[rocky moth]

checked

[dusty trout]

Hello, i cant change my avatar on my account, no matter to what i resize it throu websites?

[maiden anvil]

use the /avatar command in-game

[dusty trout]

LEGEND!

[rocky moth]

I figured it out. I was going right to "Buy Fraises" which asks for a verification code; not the "Email and Password" option under "Menu" where you submit email for verification

[maiden anvil]

[low fiber]

where can i find hall of cheese leaderboard for previous seasons?

[meager galleon]

I am on the English server and I had no issues speaking on the chat last night. Now it says I am not authorized to speak on this server???

[maiden anvil]

go into an international room and return to the one you were in

[meager galleon]

Still happening.

[maiden anvil]

try relogging

it's a visual glitch, your messages are still sending

[meager galleon]

I relogged and it's still doing it. I asked if they can see and they said yes. Is that a normal bug?

[maiden anvil]

not normal, but it's frequent

[meager galleon]

Lol, thank you!

[halcyon roost]

Could someone please tell me? 😦

[coral musk]

/room *#prophunt00Kiri#6936

[halcyon roost]

Tysm!

[primal thunder]

I have connection but I cant login game

[knotty hull]

Hi, can i get help with my acc?

I want to back to the game and my email is changed

idk why

[maiden anvil]

you can send a contact form here in english https://atelier801.com/contact and request an email change

[knotty hull]

ty

i think is done, i have screenshots to prove thats my acc

[maiden anvil]

good luck!!

[knotty hull]

s2

[old smelt]

It's better to use the /report command. When moderators are available in the game, they will handle it!

[spring geyser]

and now they're impersonating users lol

oh yeah i do

but they keep coming back

so the report function while is a temporary fix, doesn't really address that they're constantly coming back 😮

[old smelt]

Then just change the room 😊

[dusty trout]

Hello, looking for someone with transformice standalone version, i cant access the original website with extensions of adobe air :)

[maiden anvil]

what do you mean? http://transformice.com/ is this not working?

[dusty trout]

The steam version works fine, im looking for the standalone version, when i click on "Old browser version" on the website, even with many adobe extensions it dose not work, heard i can get the standalone from old website with adobe air :)

[signal jolt]

does clicking windows version not work or are you not a windows user

[fiery cliff]

if you want the .exe (standalone) you need click on Windows Version...

[shell patio]

How do I recover an old account without remembering the email?

[maiden anvil]

please send a contact form here, in english https://atelier801.com/contact

[marble pelican]

I recently installed the game on my computer by downloading it via Steam. The game starts, but the download stops at 0 percent and does not move further. What can I do? I've already tried method in a pinned message on the channel, but it didn't help.

[earnest flax]

Hmmm. I was playing the game on steam like 30 minutes ago and it worked just fine, but I noticed I was missing some achievements that I should've gotten since I've had this account for a few years. So I reinstalled the game but after doing so, the game no longer loads. The download bar charges fully, but after that it's a blank screen

[heavy iris]

the same for me

[earnest flax]

Connection problem is fixed now. Unfortunately, achievements are still the same

[drowsy dove]

Hello! Can i have help? I can't log in at my accound because i got hacked again. And my email got hacked too!

[maiden anvil]

please send a contact form here, in english https://atelier801.com/contact

[drowsy dove]

and how? I don't know what i need write there

Ok i give up

Just someone ban my acc at tfm please

[sudden hollow]

put in ur username, email, category (if not listed click "other"), subject then message

[drowsy dove]

Sorry i'm noob at this.

[sudden hollow]

no worries!

[drowsy dove]

I can't do it because i'm noob

:/

[maiden anvil]

this thread might help https://atelier801.com/topic?f=5&t=786596

[drowsy dove]

I give up

[sudden hollow]

what do u specifically have an issue with? if u don't mind me asking

[drowsy dove]

No

Nothing wrong

I'm just mad all day because i keep getting hacking

And i just want my accound to get banned safety

that's all

Sorry if i'm being mad

[maiden anvil]

if you need a safety ban you should contact a moderator privately

but if you want to recover your account you'll have to use the contact form

[drowsy dove]

I already ended the game because i can't do this 😦

[maiden anvil]

if you want to lower the odds of getting hacked, you should probably make sure you're using unique, hard to guess passwords for both your email and your transformice account, set up 2fa on your email, don't click suspicious links, don't share your account

[sudden hollow]

[maiden anvil]

but regarding the contact form, it's hard to help you when you're not specifying what exactly you're not being able to do

[drowsy dove]

Then rip tfm for me

[maiden anvil]

if you explain what the issue is, it doesn't have to be that way

[drowsy dove]

no it's okay Cate

No one helped me at tfm only moderators

But it's okay

I already ended all

[drowsy dove]

How am i suppost to play at Domesztos5 accound now?

...

[worldly linden]

you can message me if you need any help

[lament prism]

Witam

Help me

[pulsar light]

Z czym masz problem

[lament prism]

No mute dostałem za nic

Bo nic nie pisałem a dostałem

[pulsar light]

A pisales cos z pare godzin temu bo to jest mozliwe

[lament prism]

Nie właśnie

Parę godzin temu mnie nie było

[pulsar light]

A mute jest z jakiego powodu

[lament prism]

Za wulgaryzmy

[pulsar light]

Jezeli myslisz ze zle ci dali mute to musisz do ktoregos z moderatorow napisac

[lament prism]

No wiem

Pisałem już do 3

[pulsar light]

To musisz poczekac na odpowiedz w takim razie

[lament prism]

Dzk

@worldly linden

@agile sorrel

Help me

Help mod

?????

Mod?

[old smelt]

Hello! Just wait for one of the moderators to answer you, or you can contact a mod privately

[lament prism]

Pv?

[maiden anvil]

Please contact a moderator privately. Some mods have discord dms open and they might not check this channel often.

[lament prism]

@coral musk help

[marble pelican]

the game still doesn't work x_x

[slow dove]

it works fine thats ur device/internet

[stoic sinew]

My verification mail does not appear, what should I do?

[sudden hollow]

did u check ur spam inbox?

[stoic sinew]

gmail does not appear

[maiden anvil]

could you try using a different email address?

[sudden hollow]

also make sure u typed ur email correctly

i remember one time i tried 2 verify smth n wasted an hour of my time tryna figure it out b4 i realized i added an extra letter 2 my email address xdd

[stoic sinew]

How can I try a different email address?

[stoic sinew]

Can I send the image?

[maiden anvil]

just noticed that you need to validate your account to change your email 😭

[stoic sinew]

oh no :/

[maiden anvil]

if the email never arrives, you can keep trying or you'll have to send a contact form to request an email change

[stoic sinew]

contact form Where to send

[maiden anvil]

https://atelier801.com/contact

[stoic sinew]

do ı write english

or turkish

[maiden anvil]

yes

(english)

[stoic sinew]

okay ty

[maiden anvil]

of course!

[stoic sinew]

ı sent

thank you my bro

[maiden anvil]

no worries good luck

[nocturne scroll]

how do i make an ingame report with the command

[maiden anvil]

./report Name#Tag

[nocturne scroll]

how soon is it gonna be handled? is it international servers only ?

[maiden anvil]

it'll be handled as soon as a moderator is able to take care of it

[nocturne scroll]

okay thanks ig ill wait and dm a moderator

[cloud ore]

what is this?

[barren rose]

do you guys do refunds on fraises?

[maiden anvil]

no

[barren rose]

okay!

[hoary hollow]

@cursive nest

[cursive nest]

Please send me a private message

[halcyon roost]

Hello, I heard that the French servers were hacked since the day before yesterday? People got disconnected by someone

[lofty merlin]

thats not how it works

[nocturne scroll]

yeah

since monday

[nocturne scroll]

it is though you can come on the french server and see for yourself

it's pissing off the server

he's not technically crashing the entire server but just the vanilla french room

[halcyon roost]

And what are the game developers doing? This is nonsense... A hacker manages to shut down the servers, so the game is not secure at all.

You don't hack a server that easily in a game normally... it's not serious at all

[nocturne scroll]

c'est un déSastre

he manages to crash rooms whenever he pleases follows us to village just to make us crash again removes himself from blacklist this is soo unsafe

i know the moderators can't do anything other than keep banning every ip but game devs should know this

they probably aren't aware of this at all the french server is getting ruined it's a disaster

[halcyon roost]

Given how badly the game is made I think that soon we will be able to forget about the French server if it continues. If he manages to achieve that he can do anything now

And the bans are useless because on Transformice they don't ban the players' IP, so they can come back whenever they want.

🙃🥹

[nocturne scroll]

yesterday i was playing on international servers from how bad the situation was. the room wouldn't even last 10 minutes given his temper tantrums abt us

[nocturne scroll]

they should ban ip... years ago it used to be the case and tfm was so much safer. now there's a hacker in about every room

[lofty merlin]

no one hacks the servers they just ddos them

which is VERY different

[nocturne scroll]

yeah technically it isnt hacking it's more like ping of death

but he is also removing himself from blacklist which is also another thing

to consider

[lofty merlin]

hacking the server would potentially leak every player password

[rain verge]

how come my game freezes every time, it doesnt only happen to me some of my friends get it too

[nocturne scroll]

because tfm is getting DDoS attacks since monday

and nobody's fixing it

not the moderators fault they keep banning him everytime

devs need to secure the server

[worldly linden]

they're working on the problem

[somber shore]

Gosh i hope they will fix it

[nocturne scroll]

me too 😦

[vernal thorn]

so it aint hacker?7

[hard grail]

game is still bugged now

[rose anchor]

[vernal thorn]

pls somehow fix that

[maiden anvil]

#announcements message

[minor thorn]

is there a way to purchase fraises with steam funds that you already have? if i try to buy them it always prompts me to add funds to my account Then buy them rather than just taking me directly to the purchase page

[sudden hollow]

how much do u have in steam funds?

[minor thorn]

10 dollars

[sudden hollow]

hmm

i've never had that much in steam funds so i couldn't test it myself

[minor thorn]

does the amount change what u can get with them ?

[maiden anvil]

okay so i'm testing it out for you right now

i have funds, it's not prompting me to add anything

it might be the amount of fraises you're trying to buy

[minor thorn]

could be .. i was only planning to get the 5 dollar amount

[maiden anvil]

i have 5€ in funds, that's the one i'm test-buying

it acknowledges the funds

[minor thorn]

oh strange maybe i wasnt clicking the right option

ok guess not HAHA it acknowledges my funds when i do 1$ or 5$

[maiden anvil]

valve's capitalism!!!

[minor thorn]

EVIL!! thank you though :^) i was just being silly i suppose

[maiden anvil]

ofc!!

[pale hamlet]

eyy i have a question

can i get back in a tribe that is closed? im the owner of the tribe but the account is permanently banned

[maiden anvil]

you'd have to be recruited into it

[pale hamlet]

so i would like to join the tribe from my actual account

[pale hamlet]

that's not possible because i can't login to my old account

[maiden anvil]

is there no one else in the tribe?

[pale hamlet]

because of the ban

[pale hamlet]

i don't think so

it was just me before the ban

[maiden anvil]

you can check the list of tribe members via the forums so if there's no one else in the tribe then you can't get back in

[pale hamlet]

i think i need help from a admin

[boreal crag]

Hello, I need help from an admin. I want to change the profile picture of my account and I have already tried to do it from my profile by changing the avatar, but it still does not update and remains blank. Please have an admin contact me and help me. I would really appreciate it. 😦

[past nexus]

How do I verify my acc?

[old smelt]

https://staff.atelier801.com/discord/ here

[past nexus]

How do I know my tag?..

[old smelt]

#numbers after your name in the game are your tag

[past nexus]

Nice :3, I really appreciate it! <3

[old smelt]

ofc!

[old smelt]

have you tried using the /avatar command in-game?

[boreal crag]

I had not used it but now it is solved with that command, thanks a lot brooo

[old smelt]

no problem!

[distant inlet]

How can I make a transparent png of an outfit I made in game? (Examples in #fashion)

I know you can download it buuut how can I get rid of the little extra mouse on the bottom?

[maiden anvil]

if you download fewfre's dressroom (it's pinned in #fashion) you can save a png

[distant inlet]

Thank you I’ll check it out <3

[sleek cape]

Hey, is it possible to change my pseudo on transformice ?

[maiden anvil]

https://atelier801.com/account

if your tag is #0000, the first change is free. otherwise you have to pay 1500 fraises

[sleek cape]

Thank you 😄

My email address no longer exists because it dates from 2014, so it's not possible I think 😦

[maiden anvil]

you can send a contact form here, in english https://atelier801.com/contact and request an email change

[sleek cape]

perfect thank you 🙂

[maiden anvil]

of course!

[stone flume]

can i do smth to recover my old account from like years ago if i forgot the password, the name(even tho i might have an idea of what the name is) and i no longer have acsses to the e-mail even tho i know it

[maiden anvil]

send a contact form here, in english https://atelier801.com/contact

[granite breach]

i feel so awkward for asking this cause i don’t want to sound like i'm rushing anyone but i've submitted a fashion squad application in like november and i still haven’t got a response and i'd just kindly like to ask if there’s like any way to know how long it could take to get a response. i'm not trying to rush anyone i'm just curious

[maiden anvil]

hi!! it usually takes around a month or so but there's no set date. just remember to keep an eye on your inbox

[granite breach]

thank you

[unkempt parcel]

is there an option that my ticket got ignored because it was the second time im sending contact?

[maiden anvil]

when did you send it?

[unkempt parcel]

around 2 weeks i think

not sure if its more or less

[maiden anvil]

if it has been over two weeks please contact a staff member privately and they'll try to guide you

[magic oyster]

Silly question but how long is it usually for the recent event to appear in a game server?

[candid wing]

what can i drop from the 50 bill event chests? only titles?

[maiden anvil]

https://transformice.fandom.com/wiki/Chest#2485

[candid wing]

TYSMM

[signal jolt]

do sham item customizations save per outfit? ive been curious about it because i never change mine but ik sham color saves per outfit

[maiden anvil]

they don't

[signal jolt]

[cold sundial]

hi i want to report a problem, i cant buy more boxes from the events, someone can tell me what it is??

[maiden anvil]

you can only have 5 of one kind in your inventory at a time. if you have every reward from that particular chest, you can't buy any more

[cold sundial]

so if i have all the titles and badges, i can't buy more?

but the same thing happened to me with the dragon event and i had never played it before bc i am a new player of 2020

[maiden anvil]

all the possible rewards (titles, items, badges, orbs, emotes)