help

[uneven forge]

the game keep crashes from time to time, and if u left it it be weird when u try to open it back

also i asked most of my friends they have problems too

[uneven forge]

some one will fix the game or what, i tired to join the game

[slim blaze]

I accidentally got banned cuz I was using a vpn ;-;

[stray lark]

There's not active sanctions on your account - someone who used that specific IP in the VPN service happened to get banned. If you use your real IP or a different IP from the VPN, there shouldn't be any problems 👍

[severe birch]

Hello there! I need help. I had an account on 2010, called 'Faisaloo', and its been ages since I've logged in. I remember the email, but I can't enter the email anymore, it's frozen (its a decades old Hotmail email). Could somebody help me retrieve the password? I've been trying for years, and I really hope somebody could help me now. I really appreciate it! thank you!

@stray lark @solid bluff @thorny sail

[maiden anvil]

send a contact form here http://atelier801.com/contact to request an email change

[severe birch]

thanks, but I sent one last year

and had no response

could it be done directly please?

[maiden anvil]

no it's through the contact form

if two weeks go by and you don't get an answer, please contact a staff member

[severe birch]

Yep I've been told to do so last year :c

and waited for like 3 months

was in dec 2023 I think

had no response

[maiden anvil]

please send another one. if two weeks pass and you don't get an answer you have to contact a staff member

[severe birch]

okay, could you accelerate the request please

[maiden anvil]

I can't

[severe birch]

thank you

[maiden anvil]

good luck!

[stable pelican]

how is it even possible?

[lofty merlin]

whats wrong on it?

[stable pelican]

almost 17k kills and 1k played rounds?

[turbid violet]

Maybe because of the farm ?

It’s normal to farm survival 🤷‍♀️

[stable pelican]

even if it was farm you would get more rounds played + shaman stats not only kills?

[lofty merlin]

no?

almost 200 times sha on 1k round seems to be changing rooms to be sham all the time

[stable pelican]

you wouldnt get 12k kills in 1 season and no rounds played thats literally making no sense

[lofty merlin]

what is possibly the fastest way to farm

kills at least

[lofty merlin]

yes u would 😭farmers are annoying but nothing out of the ordinary with those numbers

[primal ridge]

If it's okay to share, could I ask about what you mean by abuse?
-# I understand if you can not disclose it

[stable pelican]

ive done some surv farm for quests and i never saw them there, and no1 does room hopp in surv farm they just die and wait for their turn..

also this are his stats..

over the week

[lofty merlin]

thats cuz they don't know how to farm? the best way is to change rooms

[stable pelican]

and he popped up in hall over night

[lofty merlin]

cuz u get the vamp map st everyone enters and u get sham priority

[lofty merlin]

yes welcome to farm on tfm

[meager nacelle]

this means they are doing 80 kills per shaman round

I'm sorry but that's impossible

[hollow wave]

wait a minute how do you check for daily stats

[shy marsh]

https://projects.cypher801.app

[hollow wave]

tysm

[meager nacelle]

ohh thats a nice website

thats one nice thing we got out of this

[spring remnant]

Tentative de connexion au serveur (14801)... how can I fix this

[dusty jacinth]

wow coming back to see 10/10 of survivor hoc are farmers now is crazy xD it took 11 seasons for the takeover to happen huh

ik it’s not against the rules. it’s just strange to think ppl don’t go insane from basically afk dying for each other in a room a million times to get a silly badge

i tried for hoc once and said i’m never doing it again bc it took so much time, but now i doubt any other regular players would even wanna consider trying if they have to compete against farmers who can easily get 2x as much 2x as fast only halfway through the season

i suppose all of tfm will have to resort to “if u cant beat em, join em” eventually lol

sorry ik that’s offtopic to be saying in the help channel

[green sandal]

he obviously cheated, but that's where the biggest question arises: how did he manage to manage 82 accounts simultaneously?

[dusty jacinth]

hmm

if we mean that psy guy, it looks like it couldve been intentional too bc of that tag

[meager nacelle]

yeah all of this convo is offtopic right now

[dusty jacinth]

some make those special #’s accs specially for the hoc i think

alr ill stop there

[real dirge]

[meager nacelle]

i just saw the credits on the page, really nicely done!!

it seems to be pretty complete as well, did you share it anywhere? maybe to make it a little more public? or would it break the page

[maiden anvil]

please continue this conversation in #chat

[meager nacelle]

yes sorry!!

[frosty hamlet]

Are they fixing TFM?

[maiden anvil]

the game is currently down, yes. just give it some time

[frosty hamlet]

oki, ty

[silver dock]

nvm

[fickle delta]

That's... 82 kills per sham turn

[fickle delta]

It's my first time using this. Someone has been paying me some visits

[chrome flint]

tfm down?

[fickle delta]

Yes

[inner crypt]

how to check stats like this?

[maiden anvil]

^

[naive cave]

Anyone know a way how to play TFM in fullscreen but can still see edge?

[ember berry]

Same for me 😂

[maiden anvil]

#chat pls 💗

the game is down for everyone

[shy marsh]

hi unfair_play

[maiden anvil]

if it's pulling data from the API I don't think so

valid tbh but I'm leaning towards no unfortunately

you'd have to double check with whoever created it

[cursive vessel]

I don't really like that thing too, I also feel uncomfortable. I want my profile not visible if possible. I never agreed to show up on there. @real dirge If you're the one who made this.. Please consider letting players decide, if possible. I know a few of my friends would also like not to show up. Seeing my profile in-game is one thing, but now that's too much

[unique trench]

can i ask why what got me banned

[nocturne galleon]

same

[shy marsh]

Its just like cfm site and I don't think that one allowed you to do that

[fiery shuttle]

pretty much the same, yes

[unique trench]

em mod sir

[cursive vessel]

Maybe make an option where people can contact whoever did this and get their account out of this equation
I personally didn't want something like cfm back, exactly for that reason

[fiery shuttle]

can you dm me your nickname please?

[fiery shuttle]

just like D13 said, I don't think this would be an option to be honest

but you can dm the creator here in discord

I think his dm's are open

[unique trench]

i did dm u now

[real dirge]

Hi There !

We understand your concern, but all the information displayed on CyTFM is public data from the game Transformice. This data is available directly on your game profile and can be accessed by anyone at any time.

Removing your profile from our site would be equivalent to asking the administrators of Atelier801 to prevent the visibility of your profile to other players within Transformice itself, which is not feasible, as the nature of the game is user interaction.

Our goal with CyTFM is to provide a platform that allows players to track their performance and that of others, fostering a more engaged community and a friendly competitive environment. If there is anything else we can do to help, clarify, or if you have any suggestions, please don’t hesitate to contact us.

[shy marsh]

i dont understand whys such a big deal that some1 views your profile- its like doing ./profile name#tag in the game...

[cursive vessel]

@real dirge
Some of these are public data, but not everything is. People can check my tribe, copy my outfit code, and see my rankings on every mode. That's beyond the scope of what people can see in-game.
And I don't want people to track my performance?

[granite sandal]

u can tell whos a padder and who isnt with the cheese ratio thing

[hushed veldt]

As Wagnermg stated, all data on the API is for everyone to see. As for tribe data, this is equal to what we can see on the forums. Ranking is (at some point) equal to Hall of Cheese, and most of this data can be accessed ingame through the Lua interface as well.

When you sign up on Atelier801, your Transformice data is public.

[real dirge]

Hi Again !

Tribe Visibility: The name of your tribe is visible both on the forum and in the game when you are online. For example, if I open the profiles of 10 players, I can identify that 5 belong to "Red Tribe 1" and 5 to "Blue Tribe 2." This way, I can create lists associating players with each tribe. Non-public information, such as ranks and welcome messages, is not displayed, as it is only accessible to tribe members and cannot be consulted by us.

Outfit Code: Anyone who opens your profile in the game can see your outfit and even replicate it in the shop. Additionally, it's possible to capture this information using a network sniffer, as it is not private data, like your login password.

Performance Tracker: If someone is truly interested in tracking your performance, even without our site, they could note everything they see on your profile every 24 hours. At the end of the week, they could calculate an average of your performance and create graphs based on that.

[fossil echo]

the standalone version on mac isn't fully loading any tips?

[maiden anvil]

the game is down

[fossil echo]

ohhh thanks for letting me know

[cursive vessel]

Well, thank you, I don't feel safe at all.

[uneven forge]

since yesterday game is down, is some one workin on this ?

i rly tired of waiting on the loading page and rarely it lets me to get in, and when i gets in if i left i can't go back, so annoying ngl

[maiden anvil]

the admins are aware

[uneven forge]

thx

[fossil echo]

i assume its down again?

[meager nacelle]

it might be, be mindful of the fact that these days it will be on and off quite frequently

they will fix it but it is what it is for now

[fossil echo]

oh okay

[uneven forge]

pls also fix the invisible items, it's been long time this problem is out there and still not fixed yet, in survivor we can't see cannons comin on us so free kills for shaman, and thx..

cuz ig admins forgot this problem

[chrome flint]

they are attacking the servers lol

[proud python]

you forgot to add new badges

[stone barn]

there is a site lie cfm???

[maiden anvil]

please move to #chat

[wispy walrus]

does someone know how do I activate this

I can not send image

Lol

basically it's a coin

a blue feather coin

my mouse don't swap for activate this

I have 200+

Hey

someone knows?

[maiden anvil]

you can redeem them in the village

if you want to send images you'll have to verify your account https://staff.atelier801.com/discord

[real dirge]

Done!

[ornate briar]

There's a friend, Jacklefry#0000, whose account got hacked and someone spent all the cheese and fraises he had

[prisma tinsel]

I don't know if you are a moderator, I'm new to this discord, but I wanted to comment that after a long time I wanted to play transformice again and I appear banned, I remember the last time I played I was not banned and I would like to appeal

[blazing pike]

its normally?

[proud python]

maybe explain what the problem is…

[blazing pike]

after translating all this into Polish together with the chat and his profile, it turns out that he didn't buy anything, no strawberries or anything, but when we look at the profile, it turns out that he has valuable items -

[mortal portal]

You can get gifted items. Maybe they made a new account and sent all their items to a new account?

[proud python]

new Pink Demon fur badge is missing 😭

[blazing pike]

Is it possible like that?

[mortal portal]

Well you can gift your items to anyone you want can't you?

Maybe someone quit the game and gifted all their items? lol

[wild anvil]

you can't gift shop items you have, you can buy ones that are currently avaible in shop as gifts for other people but it doesn't actually give thgem an item that you had

[mortal portal]

OOOOH OKAYY, I stand very corrected.

[blazing pike]

Huh

L o l

[silver dock]

is the game down again today?

[maiden anvil]

yes

[silver dock]

dang

[pallid swift]

bruh

:c

hallowen event coming i guess?

[chilly sonnet]

hope so

[meager nacelle]

its a general issue, i dont think its related to any events

[ripe forum]

@meager nacelle 👋

[chilly sonnet]

i need to finish my dailyssss 😭

[meager nacelle]

hello mr radzi

i missed u

[ripe forum]

then why you never msg me in game

[meager nacelle]

[pallid swift]

yeah i know ahah jk i was delulu

[maiden anvil]

#chat please

[real dirge]

Done

[uneven forge]

agian the game is down, best game ever..

3 days in a row and still won't to be fixed

[thin shard]

he can lie to u

[pallid swift]

oopsie sry i didnt see i was in wrong channel🙏

[frosty hamlet]

Is the game crashing again?

[maiden anvil]

yes

[shy marsh]

why my game is not loading ??

i have wifi

[maiden anvil]

the game is down for everyone

[left robin]

what is the problem

[maiden anvil]

^

[shy marsh]

When it will be able to play again??

[maiden anvil]

we don't know. please be patient

[sly spoke]

tfm is down ??

[left robin]

the cause of this been identified?

[plush night]

tfm weird today

[lime helm]

Guys, I went to buy strawberries and the game wouldn't open anymore. What should I do?

[proven canyon]

fr

[maiden anvil]

you can buy them through the forums here https://atelier801.com/account

if you have paypal

[lime helm]

Okay, but what about the problem related to the game not wanting to open anymore?

[maiden anvil]

it's down for everyone, just give it time

[lime helm]

So it's like this for everyone?

[maiden anvil]

yep

[lime helm]

ok, thx.

[stone barn]

every but tfm forum is working for me, is there something I can do to fix it? works now :3

[rich moss]

I think this is the right channel but uh
Any ideas for why it isnt letting me upload? its a png 100x100 file

[maiden anvil]

you have to do it in-game

[shy marsh]

./avatar

[maiden anvil]

you might have to wait since the game is down but. yeah

[rich moss]

aha!
okok

so ingame ill have to do ./avatar and ill be able to do smth?

[maiden anvil]

yep

[fossil echo]

yeah it'll pull up your files

[rich moss]

alright!!
thank you sm ive been trying for ages and didnt know it was ingame 😭

sick!! thank you sm guys :)

[maiden anvil]

it's ok!! glad to help

[frosty hamlet]

Has anyone been able to enter the game? 3 hours ago I couldn't

[silent magnet]

I also have the same problem

[maiden anvil]

it's still down

[fossil echo]

i was able to enter it earlier but it's down again

[fossil echo]

its up!

[thick sky]

its still down for me

i was hoping to play today:(

[uneven forge]

the game still broken, i'm in the game but i can't pick up any item as shaman...

since 6 pm and still down, comon..

[chrome flint]

Can any moderator help me? I was banned from the game while offline, I went to log in to atelier801 and the account was banned, I don't know the reason for the ban because I can't log in to the game

[crimson wigeon]

Me too I can't log in to the game

Since yesterday I can play :/

[chrome flint]

@maiden anvil

[maiden anvil]

it's probably better to talk to a game moderator

[chrome flint]

?

tfm offline

[maiden anvil]

you can talk to them on discord or wait until the game is back up

[silent magnet]

The same problem happened to me, and when I spoke to the mod, he expected that I was someone and escaped the ban. I spoke to him from another account and he told me that I would know the reason now. He blocked my second account and wrote the person’s name, and I did not know who this person was.

[maiden anvil]

if there's an issue with a ban, please contact a game moderator I'm not a game moderator and can't really help with that, I'm sorry

[silent magnet]

I did that but no one answers

[stiff wolf]

tfm dead?

[severe birch]

It's never dead

[mental burrow]

it'll always live in our hearts

[severe birch]

perfect 💯

[vocal patrol]

can any secret mod whisper me ? , it's an emergency!

[dark aspen]

Im not sure what youre asking for here, but my DMs are open if you need to talk to someone.

[vocal patrol]

i wrote you

need to be fast

[uneven forge]

Game Is Down Again 🫠

[mild pike]

Game is loading really slowly. It's at 0% and it's taking forever to load

[maiden anvil]

it's happening to everyone

[mild pike]

damn...

[limber vault]

what's happened to tfm?

[maiden anvil]

the servers are down. please be patient and wait until it's fixed

[limber vault]

oh, are hackers trying to kill tfm again?

[mild pike]

the man fell asleep and the baguette got lodged in the server

[limber vault]

🤣

[stoic sun]

again?

[limber vault]

yes 😦

[stoic sun]

when hackers tried to hack this game?

[quartz bear]

why isn't the game running?

[maiden anvil]

^

[quartz bear]

Ohh

Sorry, thx

[maiden anvil]

np!

[shy marsh]

bro the game got a lot of ping

[mild pike]

make them up

[maiden anvil]

Tig is working on it.

[mild pike]

Tell tig I love him 🙂

[storm veldt]

tfm loading is stuck at 0% for 15 minutes, any suggestions?

[olive harbor]

he is the only one that works on servers rn?

[maiden anvil]

as far as I know he's the only dev

[mild pike]

find a hammer and smash your computer screen

jk

[olive harbor]

THEYRE WORKING

SERVERS ONLINE

i turned game on

[storm veldt]

still stuck at 0%

[olive harbor]

still something

[storm veldt]

oh

it working now

after 15 min

😄

[olive harbor]

two tfm's

[maiden anvil]

please move to #chat

[olive harbor]

ok sorry

[umbral oyster]

does the game load?

[meager remnant]

it is loading now @umbral oyster

[safe abyss]

I was banned from game for 115 hours due to usage of hacks (even thought I never used hack). Maybe its because im using vpn (cuz turkey banned dc ...) what can i do? now i cant even open the game

[uneven forge]

🫠

[safe abyss]

Nvm it is fixed somehow

But is there anything weird in game?

[mental vault]

When will this thing come back? 😭

[odd fractal]

it’s been like 2 hours

[tepid grail]

wth is going on

i cant log in deadmaze??!!?

[maiden anvil]

the servers are a bit wonky

just give it time

[mental vault]

The admins are doing something, right?

[maiden anvil]

Tig is working on it, yes

[limpid ether]

Hello! I speak Spanish, could someone help me recover my account? I'm from 2017 and I remembered Transformice, but I don't remember my password... Can someone help me?

I don't remember the email either...

But I have an email where I have emails that Supercell sent! I hope someone can help me please, I'm a fan.

[maiden anvil]

you need to send a contact form here https://atelier801.com/contact in english

[limpid ether]

Ty!

[shy marsh]

help i just cant change rooms because of lag, i have good wifi but when i try to switch servers it lags forever, pls how can i solve it?

[wraith drift]

how can i verify myself

[maiden anvil]

https://staff.atelier801.com/discord

[wraith drift]

thanks !

[primal hemlock]

my last verified account was deleted , is there no way to get a new verify?

[maiden anvil]

you can reverify

[primal hemlock]

thank you

[fossil echo]

is it still down??

nvm

[tranquil geyser]

hii

i need help please

i cant open the game

[wheat kraken]

i think its down

[crimson wigeon]

anyone can open the game?

[hidden condor]

Hey, I'm trying to "forget password" to sign into my account, but it isn't letting me.

Nevermind, got it.

[limber vault]

but i see someone has problems with joining

try restart game many times and wait not less than 1 min

[static mist]

Bros really pinging 140k people to tell them to restart

[tepid grail]

did they fixed dead maze??

[limber vault]

i think yes

[dense jungle]

/report

/report i have my account hacked. i have old email address that i cant accses, so cant change password or anything. is there anything i can do?

[maiden anvil]

please send a contact form https://atelier801.com/contact

[dense jungle]

ty cate#0095

[dry tendon]

why is tfm lagging so much

i've crashed like 100times this day

[left robin]

same

[nocturne heart]

my launcher doesn't even load

[nocturne heart]

yeah same

[dry tendon]

same sometimes it load and sometimes it don't. And sometimes when i join i either crash or it doesn't load the gui correctly

[maiden anvil]

it's a general issue

[remote musk]

It would be great if you could shut down the game for a week or a month, reset the servers, and fix it so that it can be played 'only and only on Steam'.
This game has become a piece of cake among hackers. They pass it from right hand to left hand, from left hand to right hand like a ball.
PLEASE TAKE THIS INTO CONSIDERATION.

[fickle delta]

It's cute that you think this would fix anything.

[maiden anvil]

#chat please

[stoic sun]

TFM IS NOT WORKING FIX THE GAME

[vague dome]

how can I open a ticket?

I have some issues with my account

[maiden anvil]

#help message this message has some helpful links

[vague dome]

thanks

Can I talk directly to a moderator?

I need some help to recover my account

[maiden anvil]

they're the yellow names >

some of them have discord dms open

[vague dome]

thanks

[rare light]

im sorry i know ive been here a lot for this, but i applied for fashion squad and was told by multiple people that it takes up to a month for a response, but its coming up on 2 months now and still nothing. is there possibly a new estimated time i could get so im not constantly worried about seeing my inbox in time? if its going to take 5 months i dont want to be worried about checking my inbox every few hours

[maiden anvil]

you'll get an answer, please be patient

[clear ivy]

Off your steam

[stiff wolf]

@maiden anvil não consigo abrir o chat br

quando seleciona a bandeira

React to this message with the corresponding emoji flag to get the role of your language(s)!

eu apertei na bandeira br e não foi

e agora fui procurar onde que seleciona e não estou mais achando

[idle sparrow]

i wanted to participate in the giveaway but i couldn't find the option to react to the message

[maiden anvil]

the latest giveaways have ended, but there's usually a button underneath each item that you need to click

[idle sparrow]

alright

thx

[maiden anvil]

np!

[warm thunder]

hey does anyone have the link for the mac standalone download cant find it lol

ok i think i got it

[frosty hamlet]

Hello, good evening, regarding the sale of the Plushie, what would happen if the 100% goal was not reached with respect to the Plushie? Would there be a refund of money for both the plushie and the badge? Or can we equally obtain the badge regardless of whether the goal is not met?
Otherwise, I think it would be a failure and the sale of Plushie and making a refund would be in vain

[maiden anvil]

you'll be refunded yes

[random torrent]

How do I chat with a moderator? I'm Brazilian, I want to ask questions about the ban

[frosty hamlet]

Oh, I longed to have the Plushie badge, it was nice, thanks anyway for the information

[maiden anvil]

same

[stuck cedar]

@maiden anvil can u dm me if possible i have a question?

[shy marsh]

So we don't get to keep the badge if the goal is not met?

[junior kettle]

hello with your permission want to say something: they just banned my account just for saying the word macro and i think its ridiculous that they ban you, thats why i would like a moderator to help me solve it, please, even if they let me enter another account, lets play but please i need a solution :[ please can you answer me quickly, my account is called hoonigan#9265

[dark aspen]

You will need to contact a mod from your community

[muted wren]

Hi! So ever since server issues on Saturday my log-in screen has been like this D: I'm not sure if this is still an issue that's needed to be patched since some of my friends actually could log in to the game?? Should I do something for tfm to open or should I just wait?

[maiden anvil]

sure

[maiden anvil]

try this #help message

[muted wren]

Didn't work 😔 I tried reinstalling the game but still nothing, it's like this on both Windows and Steam version of the game

Other games opened through windows version (death maze, bouboum etc) work fine

[tame vault]

Is it allowed to insult people and not get even a mute ?
If no then why u don’t mute/ban the people who spam bad words for no reason only because there is no mods to ban them ?! Please mute them at least -_-

[primal pine]

i saw ppl insult others multiple times, just the other day someone said ''suck d*ck" and i reported him for that but he never got muted
meanwhile i jokingly say ''kys'' to my friend and i get banned, not even muted, straight up banned 💀

someone in chat was even talking about "org*es'' 💀
how is that allowed in a game full of children

maybe im just unlucky and i report these people when no mod is online

[tame vault]

Yeah fr that’s annoying :/

[hazy perch]

one time i saw someone say the n word and not get so much as a mute 😭 all the good mods r gone since tfm is dying off :(

also what happened to the ar mods? they stepped down?

[forest mica]

can a mod help me on this one?

No idea why i got banned for that

[maiden anvil]

are you using a vpn?

[forest mica]

Im not using vpn

[maiden anvil]

[forest mica]

[graceful burrow]

DM me the account username

[forest mica]

cannot send a dm

doesnt let me

[unkempt swan]

why does my transformice break every time i try to make a private lobby/room/server

[forest mica]

can any mod help?

[maiden anvil]

check your dm settings to see if they're open

[paper hill]

Hello, I was permanently banned, I left the game approximately 1 year ago and when I want to play again my account is permanently banned, what solution can you give me?

[maiden anvil]

please contact a moderator privately they're the yellow names >

[distant wyvern]

Why did i get 168h ban for Vulgarity?

Guys it's not even funny anymore

Where can i make ticket?

Its just annoying

[maiden anvil]

please contact a moderator privately

[distant wyvern]

Which one?

[maiden anvil]

ideally one from your community

https://atelier801.com/staff you can find a full list of moderators here

[distant wyvern]

Discord banned in Russia

[maiden anvil]

are you using a vpn?

[distant wyvern]

Im not from Russia

I live in Germany but play on Russian server

[maiden anvil]

contact any of the yellow names >

or message them in the forums

[quiet yacht]

https://prnt.sc/hMyBh6e5RHFE

[distant wyvern]

@pseudo halo pm me

[quiet yacht]

no load

[distant wyvern]

I was AFK for 30 mins and get banned

Lmao

[pseudo halo]

следи за тем, что ты пишешь в чат следующий раз. там вполне все обоснованно.

[distant wyvern]

в след раз хочу чтобы все кто Z-V спамят тоже 168ч получили

затрагивает мои чувства

[lavish inlet]

define whats considered a vulgarity

[lavish inlet]

because this game is pg-13 im p sure people get away with talking about bodycounts and all that lol

[pseudo halo]

ну вот и не надо потом удивляться за что и почему дают бан.

[lavish inlet]

didnt answer my question #lol.

[lavish inlet]

вы когда ч ворд дропают также активно работайте

[distant wyvern]

могли бы на 24ч кинуть, тогда бы ничего не говорил. но 168ч это уже прикол от вас обидчивых

[lavish inlet]

а то я в последний раз при трех русскоязычных модах кинул репорт за юз слова и санкции не последовало

вы ксенофобы? 😨

[distant wyvern]

теперь буду на каждый мат/вульгарное высказывание/оскорбление писать вам тикет на форум чтобы у вас было чем заняться

[mighty flax]

what are the conditions of gifting furs ? can someone help me

[wheat kraken]

wdym by conditions?

you should just be able to click gift and then select the fur to gift

[meager nacelle]

like the things your account needs to have in order to be able to gift

[maiden anvil]

#help message

[meager nacelle]

thank u cate

[wheat kraken]

ah

[meager nacelle]

now u know too mythical

😆

[wheat kraken]

minor issue but why can't i change my avatar on atelier801? I choose the pic, hit submit, and my profile reloads but nothing changes. no error message or anything, just nothing happens

[maiden anvil]

you need to use the /avatar command in-game

it's no longer done through the forums

[wheat kraken]

oh okay thanks!

[uneven forge]

is the game is down ?

[frail pumice]

Please help me, I played this game a lot when I was little and I wanted to play again, I tried to enter with an old password and it won't work (I think I forgot the password) is there a moderator or mod that can help me? I already sent a ticket to the transformice forum but they didn't resolve it through that tickt, I don't remember if I connected to a gmail, so I don't know

Does anyone have an idea how to help me?

[maiden anvil]

you'll have to sort it out through the contact form

[frail pumice]

okk

[mighty flax]

@maiden anvil where is the link to be a arabic mod ?

[maiden anvil]

https://atelier801.com/topic?f=5&t=925994

[wispy walrus]

Men

I can note create a room

the game disconect

[wispy walrus]

the game is totally unplayable

[wispy walrus]

I just wanted to create a private room with friends

[somber acorn]

What's the issue?

[wispy walrus]

When I try create it the game simply disconnect

[ornate briar]

I'm having some real troubles trying to log in recently - everything from grey screen to blue screen and incorrect version errors

[digital raven]

O que está acontecendo com o Transformice ????
Ta tudo dando erro.

[wheat kraken]

game down again

[crimson wigeon]

bro what happenned we can t log in :/

[wheat kraken]

game is down

[ornate briar]

are you talking 50k cheese?

[frosty hamlet]

again crashed game

[median hawk]

Is any non steam standalone still available for tfm? I saw a link in wiki for official standalone but the post is like 10 years old

[primal ridge]

Is this what you're talking about?

[median hawk]

I will check after work, thank you

[unkempt swan]

I've never questioned it but how does friending in this game works, you can just add people without them accepting any requests?

[maiden anvil]

yes

if they add you back you'll be able to see which room they're in (if it's a public room or the tribe house) and when they last connected if they're offline

if they don't add you back you can only see if they're online

[unkempt swan]

ahh that make sense, thamks for da info!

Also do old furs like werewolf and stuffs come back, I noticed theyre not in the shop anymore

[maiden anvil]

yes

they can come back on sale or used in fashion squad outfits

[unkempt swan]

Randomly?

[maiden anvil]

sales change every 3 days and they follow themes

[unkempt swan]

ahh

Gotcha

[slim quartz]

:o

Hey!

Guyz why tfm so laggy last week? I saw some guides what to do on windows with it but i use linux idk what to do

[dim fossil]

the server is dying

[uneven forge]

the game keep crashes while i'm playin, sec time now the game crashes since the server restarted, what's the problem..

[limber vault]

tfm is getting ddos attacked

[lament belfry]

good, i just came on to say this. Its been so bad this last week ; and now i cant even log in and change maps, especially playing modules; it bugs out and crashes. Its so sad cuz i just wanna chill after a long day

[wheat kraken]

yeah everyone's experiencing it, the game is getting attacked bc someone has nothing better to do ig

[median hawk]

I was thinking this from the beginning, doesn't feel like normal server issues

[solid shuttle]

ye, its happening again

[somber acorn]

Ohh shitt

[wheat kraken]

they're nuking it right before event too bruh

like why

[somber acorn]

What's the event exactly

[wheat kraken]

halloween

the most popular tfm event

[somber acorn]

Oo most popular, so u say

That's cool

This type of stuff happens in movies 😆

[fervent fossil]

man the invs cheese is annoying

can any mod fix it or devolepers?

man this invs cheese is bad

[maiden anvil]

the servers are wonky please give it time and be patient

[fervent fossil]

a

ok

Yeah servers are about to restart!

[white mango]

@hushed veldt

[hushed veldt]

Sup?

[white mango]

check pm

[proven pivot]

Is the game currently not working in Russia and Belarus?

[lavish inlet]

hi @/mods @/admins not sure where to post this but id like to bring to your attention that there's a russian tribe that encourages suicide that's getting defended by russian mods 👍

phrase 'ливни в окно' styled as JluBHu B
oKHo (basically mimicking cyrillics with latin letters) implies 'leave to the window' or simply saying the 3 letter k word. when i asked mods Phia#0010 and Deilis#0010 why do they not sanction accordingly i was mocked off saying that 'ливни в окно is a common thing in autumn', basically saying that they imply "ливни' as rainfall, which is indeed a translation for this word, however it makes no sense grammatically to say
"rainfall in the window" because yk... rainfall is usually outside.

however! the word ливни is much more commonly used online as a derirative from the english word 'leave', what is, in my opinion, was in mind when creating given tribe name (because literally nobody says ливни в окно, its incorrect and much more
of a fitting phrase is ливни за окном
translated as rainfall outside)

i think this is a serious matter especially considering that it was brought to the attention of mods and they mocked it off. rules of conduct state, that, quote:

"Harassment, threats, encouraging self-harm or suicide are serious offences and, regardless if they are online or in real life, they have serious consequences (it is not appropriate to tell someone "kys", not even as a joke!). For this reason, we treat them with extreme care and seriousness and the sanctions will reflect that. Treat others as you would like them to treat you."

it's very disappointing to see literal staff members not following rules of conduct and straight up defending a tribe that tells you to k**.

i hope this gets resolved quickly, thanks

tribe in question - https://atelier801.com/tribe-members?tr=1217685

[half blaze]

super gra ani troche nie wywala mnie co 5 minut

[frosty hamlet]

why the game has so many bugs lately, it keeps crashing

[karmic swift]

It is possible that it gets constantly attacked by people with no life (ddos or something like this) but no big communication about that so I don't know
I may be wrong though, but it would explain such a situation

[gritty pumice]

Don't worry, this issue was resolved yesterday and the tribe is awaiting renaming 🥰

[distant wyvern]

Все-таки ливни прошли в окне осенью

[gritty pumice]

да, факт остается фактом, данное название не имело ничего общего с пропагандой суицида. но если комьюнити переживает - мы решили пойти на компромисс с обеими сторонами и выбрали вариант, который устроит всех

[distant wyvern]

спасибо 🙏 это называется профессионализм

[lavish inlet]

thank you and i hope for more clear communication next time 🙂

[velvet yarrow]

Heey, there is someone I can talk about a problem with my email. I already send message to the atelier website last month and some days ago I send it againg because i have no answer. I'm from the ES server. Thanks

[maiden anvil]

if you don't get an answer within two weeks you should contact a staff member

[velvet yarrow]

I already talk with someone in tfm, I have screenshots. She told me that she would talk about it to the staff but if I have no answer in a couple days that I can talk to her

Honeythief_mew#0010

That's her name on tfm

But I donno how to talk to her haha

[maiden anvil]

you can message her in the forums

[velvet yarrow]

Mmm I'll try that then! There is someone I can talk in here? I try to talk with a Mod but doesn't allow me to

[maiden anvil]

check your own dm settings to make sure they're open

[velvet yarrow]

All ok

[maiden anvil]

some mods here have dms open!

@agile wyvern if you're not busy

[velvet yarrow]

I try with Stargazing but doesn't let me

[velvet yarrow]

:o

Thanks Cate !

[maiden anvil]

of course!

[velvet yarrow]

I'll talk to her/him then

[agile wyvern]

Hello, happy to help!

[velvet yarrow]

Hallo !! I DM you

[daring swan]

Any mods who can help? preferably in dms

[last nova]

whats the current cannon sale item? i cant see it

[maiden anvil]

it's pinned in #chat

[last nova]

thx its a no from me

[maiden anvil]

I'm sorry

[spring geyser]

Can a costume consumable ever become a fur

[nocturne heart]

what do these numbers mean?

[maiden anvil]

the amount of cheese collected by ppl with either fur

the side that wins (spirits vs skeletons) will get a special themed item added to the shop

[nocturne heart]

thank you!

[frosty hamlet]

Hello, good afternoon everyone.
I would like to ask a question regarding the Halloween event.
Is it no longer possible to get the titles "Halloween 2012" and "Halloween 2013" through chests? I tried to do it on the corresponding map, but I can't buy more chests (it seems I have everything), but I don't have those titles, can't they be obtained anymore?

[violet rain]

any help in accessing to my acc? I guess someone changed my pw. I sent a form 2 days ago or should I still waiting to an aswer via mail

🐒

[broken idol]

Will the moth neck item ever come back in the store?

Bc it’s not there and it was fr the ONLY item I wnated

[dim fossil]

What is the maximum number of gifts per day?

[odd fractal]

you can gift 10 times a day

[broken idol]

Can any mod let us know when the moth neck thing will come back Xd

[drifting briar]

hi, how can i see my badges/titles in the bot chat?

[agile wyvern]

Hi, these commands are currently unavailable.

[drifting briar]

Oh ok ty

[thin shard]

There was something like cheese formice and u can check ur stats there

But im not sure about the name of the site i have to check it when i get home

[lyric egret]

Hello, I played this game a lot when I was a kid, I had an account that was very advanced in the progression but I don't remember the username or password but I know which email I registered with. Is it possible to retrieve my account simply by entering my e-mail address or other information?

[maiden anvil]

you can log in to the game (not the forums) with your email if you know the password

[lyric egret]

Impossible to remember my password :/

[maiden anvil]

you can create another account with the same email, then try to log in to the game with the email

a window should pop up with the accounts registered under that email

then you can go here https://atelier801.com/forgotten-password to reset your password

[lyric egret]

Thnaks for thoses ideas ! But none pop up appeared with the both possible emails

maybe my account was deleted a long time ago

[maiden anvil]

accounts aren't deleted unless you ask for it, so it might be under a different email

[cold coral]

Is there any way to change the email assigned to the account when i dont remember password to that email?i was child lol..

[maiden anvil]

no, you'll have to send a contact form https://atelier801.com/contact and request an email change

[cold coral]

thank you

[dark wave]

why can i not buy gifts

[signal crystal]

I am old player they said in chat i can get special title or something if i sit in red chair in village
but the instruction were not clear
can someone explain step by step how to get it?

[maiden anvil]

#help message this message mentions the general requirements you have to meet

[maiden anvil]

https://transformice.fandom.com/wiki/10th_Anniversary_enigma

[uneven mesa]

HII

U HAVE SERVER AEABIC

help me

@maiden anvil

@thorny sail

[maiden anvil]

gave you the AR role

[lyric egret]

Ok, anyway thx for your help

[signal crystal]

thank u my friend ❤️

[broken idol]

Does any mod knows what’s happening with this???? 😭

[grim zinc]

@steep gyro help me please dm

[unborn crow]

Hello, I lost access to my e-mail and forgot my password is there a way to get my transformice account back?

[maiden anvil]

send a contact form here https://atelier801.com/contact

[unborn crow]

thanks!

[plain creek]

Algum mod br aqui ?

[unborn crow]

There's no art channel anymore?

[maiden anvil]

there is but you need to verify your account https://staff.atelier801.com/discord

[maiden anvil]

#br

[unborn crow]

I see

[frosty hamlet]

Hello, is it possible to get the Halloween 2012-Halloween 2013 titles through the chests?

[opal meteor]

henlo!
I didn't know where else to ask so i'll just say it here-

there's a new consumable fur in the new halloween event which is the mouse spirit costume
well, it seems like that seems to be the fur suggestion i made back in 2021, the 18th of september, in the #item-suggestions chat
i didn't know they've put my fur in the game and i'm so happy! thanks for accepting it btw! i'm so grateful!
the thing is, uh.. is there any way to ask for some credit as the one who made the idea? 😅
the only thing i know is that i've received 350 fraises when i logged in, but idk if i was ever credited for it anywhere..
i hope it ain't a bother, i appreciate the team for actually choosing my suggestion! i just don't know if it's fine to let people know who made it as well-

that's all i'm asking for now! have a nice day!

[red bridge]

Oh hello, yes it your suggestion! Gj 👏.#item-suggestions message Also since we cant give you the costume you were given compensation for this

[plain creek]

Vc é mod br ?

[maiden anvil]

não

[plain creek]

Ent quem é

Pra mim entrar em contato com um mod br

[maiden anvil]

vamos mudar de canal

[dapper edge]

My account seems broken. Every time I login it sends me to a guest account. Who would I talk to to resesarch/fix this?

Nvm

im so dumb

I thought i was typing my password in but both times the field didnt focus so i was literally logging in as guest xd

[plain creek]

Como ? N sei mexer nisso kkk

[maiden anvil]

te pinguei no canal br

[supple marlin]

Hola alguien me puede ayudar a ponerme en contacto con algún moderador por favor. Tuve un problema y no entiendo porque banearon mi cuenta ya que estoy apelando a un baneo de 70 horas por algo que no hice. Nunca he pasado información de ningún jugador a nadie, el único problema que había tenido era con mi lenguaje que era algo ofensivo para algunos jugadores pero preferí mejor susurrar y bromear con amigos que seguir escribiendo eso en chat público para evitarme una sanción en un futuro.

Hello, can someone help me get in touch with a moderator please. I had a problem and I don't understand why they banned my account since I'm appealing for a 70 hour ban for something I didn't do. I have never passed information from any player to anyone, the only problem I had was with my language which was somewhat offensive to some players but I preferred to whisper and joke with friends rather than continue writing that in public chat to avoid a sanction in the future.

I would appreciate help as soon as possible. I would like to resolve this now, because I have not committed anything serious to be accused of such things.

[shrewd mesa]

I need a mod pls

[merry osprey]

Hey, is the 3 accounts max for farming event rule still in effect?

[shy marsh]

U need 4 for event not 3

[maiden anvil]

#announcements message they mean this

[shy marsh]

Oh damn mb

[silver dock]

man whenever i try to talk in a server it says 'you are not authorized to speak in this server'

did i get restricted or something?

[maiden anvil]

go into an international room and then go back to the one you were in

[silver dock]

I did but it still says the same thing

My computer is in english, my game is in English, my forum profile is set to international and I'm a native English speaker yet I've noticed that it's only in the English Transformice room that this is happening

The only thing is that I live in Brazil

[maiden anvil]

it's usually a visual glitch

are your messages still sending?

[silver dock]

In the English rooms no

[maiden anvil]

oof I'm sorry to hear that try contacting a staff member to see if they know what's up

[supple marlin]

No have mods

They just need to ban but they don't show their face to have proof that someone did that :))

Most of them were removed due to account bans and poor server maintenance, not including the few updates or new features that the game makes.

I am a player who has very nice memories since I have been playing since 2013.

My main account was permanently banned and I have taken great care of the secondary one so that the same thing does not happen. I would like to receive an answer and for the person who banned me to take responsibility.I hope you show me evidence of the things I am accused of because I think it is serious that they say I pass on information about people knowing that I have no contact with them.I don't need to do that nor would I like it if someone did that to me, but well, the community knows how bad moderation is when it comes to helping players.

[graceful burrow]

That’s simply not true. You can DM me and we can discuss your ban.

[supple marlin]

I already wrote you in private, I hope you can read me as soon as possible to find a solution.

@graceful burrow I sent you the screenshot there so you can see, but the sanction is there, but I see that they did things so quickly and so badly that they didn't even place it on atelier801

[quick shard]

is their a maxium amount of cc u can have in your inventory?

[maiden anvil]

1500

[fringe schooner]

1,500

[sacred estuary]

Is.. there anything that can be done abt the dude that keeps showing up in v1 and keeps insulting me(calling me slurs, saying to commit unalive) before getting instabanned?? For some reason theyre only targeting me

Its kinda funny though that i live rent free in their head this much

[quick shard]

thanks

[frank viper]

Hey, how do i unactivate a pet?

[maiden anvil]

you have to wait it out

[frank viper]

🥲

[fringe schooner]

1 hour ^

[distant wyvern]

How can i contact admins?

[maiden anvil]

you can use the contact form https://atelier801.com/contact if it's for account recovery, changing your email, or payment issues

[distant wyvern]

actually i have other questions

[maiden anvil]

if it's not something a moderator can help you with, you can send Matza a forum pm https://atelier801.com/new-dialog?ad=Matza%230001 (remember to be respectful and patient if you do; Matza will answer when she can)

[tight pine]

how long do fashion outfits stay in the shop for :?

[pure fossil]

fashion squad outfits change every tuesday (weekly)

[tight pine]

ty!!

[pure fossil]

np :p

[tight pine]

hallo whats the reasoning for this message :?

You are not authorized to speak on this server.

[maiden anvil]

it's usually a visual glitch

try moving to an international room, then return to the room you were in

[tight pine]

oo ok ty, i thought i did something wrong O_o

its gone now, ty !

[maiden anvil]

ofc!

[junior cobalt]

why is my whole screen like glitching and flashing

[maiden anvil]

use the /bg command

[junior cobalt]

in game?

[maiden anvil]

yes

[junior cobalt]

thanks, but the shop is still really glitchy

[lusty girder]

I used to play this game on browser years ago and just remembered that it exists today, downloaded it on steam and even got access to my old account from 2011. All of my progress has been reset and I am level 1, despite it being the same account and it saying I registered in 2011. Is there anyway I can recover my progress from back in the day?

I loved Transformice and had a functional guild and everything

[real saddle]

Any idea how this happened to my alt? I log on to it like once a year to play for a while, so this makes no sense?

[potent pier]

first time winning a giveaway, do I have to claim it?

[sinful grove]

it'll be gifted to u after a few days

u dont have to do anything

[potent pier]

Oki, tyvm

[regal hawk]

hey, im trying to recover my account but the website isnt working? idk if im usuing the wrong browser or what

[meager nacelle]

yeah i think the forums are offline right now, some friends of mine have the same issue

[regal hawk]

alright thank you!!

[quiet yacht]

@devout pier help

[dusk nest]

i have an question, when will be giveaway prizes will be given out to everyone who won?

[earnest geyser]

To #es

[fringe schooner]

why i have "no acces"?

[earnest geyser]

You don't have the role

[signal ocean]

there are ways to know my first fur time ?

[maiden anvil]

whenever Matza is able to send them out

[dusk nest]

ok

[lusty girder]

Has anyone else had their account reset? Does that happen if I don't log on for too long?

[long seal]

My account has been inactive since 2-3 years ago (I recently logged in) and it hasn't happened to me

[ornate crest]

hi, how did you recover your account? Or did you already know your password and/or email? I'm desperate 😭

[maiden anvil]

have you sent in a contact form?

[long seal]

I already knew my password xD

[ornate crest]

yup, I just did it, just wait

[maiden anvil]

good luck!

[red halo]

hi, why my avatar was removed and i cant apply new one, i was inactive for a year or less

[maiden anvil]

you have to use the /avatar command in-game

[red halo]

oh ok

thanks

[tight pine]

hi! what time does the fashion outfits reset EST?

[maiden anvil]

<t:1730210400:t>

[vernal crypt]

Hi, I wanted to know if there was some sort of system or specific staff I could go to for appeals?

[maiden anvil]

#help message check this message

[vernal crypt]

I cannot login to use the forum due to a ban, unless theres another method of contact listed that I skimmed over or something

[maiden anvil]

you can dm a mod here on discord

[vernal crypt]

alright, I would assume that would be the Modos?

[maiden anvil]

yep

[vernal crypt]

Thank you, much appreciated

[maiden anvil]

of course!

[hasty eagle]

Is it possible to get the 'ro' and 'en' roles?

[hasty eagle]

Thanks!

[icy gulch]

hi, why some items looks invisible in shop? but i can still buy them and dont know what is it

[maiden anvil]

it's a known glitch but this message shows how to cross reference the items and see what they are #chat message

[signal ocean]

why when i try to gift i see this message

[dark wave]

whats the command to make mice transparent?

[karmic swift]

./watch <your nickname>
Your mouse will be highlighted and others will be transparent

[maiden anvil]

./watch Name#tag

[dark wave]

also wait do all people have the "gift" button?

[maiden anvil]

you have to unlock it

[dark wave]

okay good

i got scared for a second lol

[signal ocean]

i unlocked it but still this message appear

[maiden anvil]

I was replying to Marshall01, but you might have to buy the fur and wait (or just wait if you've already bought it)

[proud python]

15 days didn’t pass since you bought the black cat fur yet

[signal ocean]

i didnt buy it with myself i got gifted , it works?

or should i buy for my self

[maiden anvil]

I believe you need to buy it yourself

[signal ocean]

can you make sure of that please?

[maiden anvil]

#help message

[signal ocean]

since buying , she didnt say having

omg

i should buy and wait another 15 day 0_0

[simple heron]

@winter citrus @agile wyvern @gritty pumice @cyan sun @round idol @novel coyote @devout pier @graceful burrow @pseudo halo , i really wonder why i got banned , i had a inappropriate tribe name , but before i got banned i left the tribe already , it stayed on my profile cuz i had to relog for get rid off from profile , i was just afking , suddenly i got banned , despite a lot of people being racist in chat and hacking in front of ur eyes , im gettin banned bcs of the tribe which i left before i got banned , can somebody help me about it ?

as u can see , i dont have this tribe on my profile

becasue i left already

WHY MODS DOESNT ANWER ON ANYTHING

WHERE IS THE ADMINS OF THIS GAME

if u aint gonna answqer on my questions on help channel then why are u guy became mod

?

[meager nacelle]

these kinds of issues you have to resolve them privately, help channel is for general issues

[simple heron]

i also texted from private

they aint texting anything

[meager nacelle]

also, mods are volunteers, they have their lives and have stuff to do in their day to day, they will respond to you when they have the time

i am guessing some mod will respond to u in the next hour or so

[simple heron]

if they are online on dc

it means they should help to me

ab it

[meager nacelle]

that depends on the person

[simple heron]

also while they are making their applications for being mod , they are sayin " im online 2/4 of the day in game

[meager nacelle]

i understand that you are pissed but giving into it only makes you angrier

be patient and i assure you you will get answers

[simple heron]

lets see

while Yrdmax#1337 getting banned bcs of cheating , despite he got banned twice , they unbanned him , but i had inappropriate tribe , which i left already

im getting banned

WHERE IS THE JUSTICE ?

[meager nacelle]

it's not about justice, it's about understanding the rules and respecting them

[simple heron]

bruh

this kid

were hacking in the past

hes still doing

[meager nacelle]

anyway, just wait till mods respond to your message

[simple heron]

idk which but

a mod

unbanning him

bcs of friendship

or eating their ass

[simple heron]

HELLO IS THERE ANY MOD 😂

[simple heron]

@boreal peak Hi , as i told on above

i dont understand why i got banned

i left the tribe

before i got banned

i had to reset my game

to get rid off it

i was just afk

despite people getting banned after gettin unbanned after got 720h ban

idk why i got ban

pls help ab it

😂

@boreal peak how does Yrdmax#1337 can get unbanned after getting banned for perma , despite he got banned for twice

who banned and unbanned ?

i got banned for the tribe which i left hours ago

i just had to reset my game

??????

[hallow tusk]

I did too

[violet elk]

Could someone from the moderators help me? Some time ago I lost access to my email, so I can't get to my inbox and change anything on tfm :((

[maiden anvil]

you need to send a contact form here https://atelier801.com/contact

[violet elk]

oh okay, thanks!

[near gale]

How to get more strawverries? Just started 😦

[maiden anvil]

you can either buy them or win them for completing 20 daily quests

[near gale]

Oh okey, thank you

[last nova]

i cant log in my life is over

[last nova]

This is addiction I'm going to have tfm withdrawals

[uneven forge]

servers are down ye ?

[vivid wraith]

the website also down

[gray veldt]

thank you so so so much

[woven plinth]

hi i got banned 1 week for no reason last day i just logged for play uno and yesterday i saw my acc got banned because of using hack Proooofff#0000

[agile wyvern]

Hello, this account doesn't have active sanction. If there is still a problem, please contact me via DMs.

[unkempt swan]

wait is 200 the max amount of feather in inventory? and what happens if i earn more with it full do i just not earn any?

[winged bear]

They get wasted, yes

[wind basalt]

Does anyone post the shop sales somewhere on this server? I won't always get to log on but there's some items and furs I want, I don't want to miss them

[agile wyvern]

Yes, here: #chat message

It's always pinned in #chat

[wind basalt]

Thank you!

[dark wave]

what is this

[wild anvil]

inventory costumes worn

[dark wave]

oooo

does it have to be different ones? like one of every available

[maiden anvil]

nope, you can keep using the same one

if you want to do it quicker, open your shop as well and equip/unequip a fur between turns of equipping the inventory fur

[dark wave]

thanks

[shell brook]

elo guys
i got banned for no reason how can i unban my self
or it wasnt for no reason but i can explain what happend

[maiden anvil]

please contact a moderator privately

[shell brook]

Okey

[cedar nest]

Good evening, I would like to try to recover an old account of mine but it has no email and the only way I tried was to search for the steam account, but without success, and also by (#0000), also without success. Could you try searching for it for me?

[maiden anvil]

do you know the username?

[cedar nest]

aleeh2244

[maiden anvil]

nothing shows up in the forums

try contacting a moderator privately, maybe they can help

[cedar nest]

ok

[cedar nest]

it was in the game because I forgot to save it in my email.

[odd fractal]

why doesn’t this go away

[cedar nest]

try search Aleeh2244#8147

pls

[maiden anvil]

nothing shows up in the forums either

let me try looking it up in-game

yep, nothing

[cedar nest]

oh thx

[pale gorge]

Hey, started playing today so sorry if I'm ignorant

Where do u trade the stuff like cat skulls and door handles? I can't find the NPC for it

[maiden anvil]

in the mansion map!

[pale gorge]

Oooooh okay thank you!

[sacred torrent]

hey question- if anyone knows.. ive been having a difficult time opening up tfm on my laptop (its a mac) the past few months. it says it's in my steam library and I open it (the icon appears and everything and says im on the download) but it wont pop up with the tfm screen.

i miss playing tfm haha i cant figure out why it's not opening

[maiden anvil]

#help message try this

[sacred torrent]

thank you! it worked c:

[shy marsh]

I have a problem, the game tells me that it is looking for servers and it stays like that. I haven't been able to log in for hours, I request to speak with a moderator regarding this.

[ancient cedar]

I cant connect to the game on any of my devices

this sucks

I can ping the server from the command line, but I cant connect to it on the steam version, the version from flash or my other computer

[unkempt swan]

So all this time ive been playing without getting any feathers

😔

[ancient cedar]

Am I IP banned or something? None of my devices can connect to the game still

[molten glade]

Hi I just ordered Lord Archain plushie but I don’t get how I can get the badge

[proud python]

you probably got an email from makeship where they ask you to buy the badge for 5$

try to check

[drifting thicket]

when does the halloween event end?

[maiden anvil]

nov 21

[drifting thicket]

thank u

[median hawk]

Up because I think I also somehow got blacklisted on work wifi xD I don't need to play at work, but wanna know if it's an actual thing.
The game loads and after atelier logo it stays connecting to server until this screen comes on

[median hawk]

On mobile data/hotspot able to connect

[prime adder]

Do collector accessories come back to the shop with their respective seasons?

[maiden anvil]

the sets we put on sale follow themes, yes

[prime adder]

wonderful, time to patiently wait then

thank you

[ancient cedar]

Yeah that's whats happening to me too, I can't connect on either of my computers so it must've been an IP ban, and it happened right after their servers went down and I was trying to connect

I'll try and send a help form to atelier later because I don't think anyone's going to help me here

[ancient cedar]

I contacted support on atelier801, if any devs see this, please resolve it quick, I want to play the halloween event, this sucks

[strange portal]

Im not geting anymore cat skulls n I need one more to trade, my friend traded me a lot of cat skulls to help me w event, is that preventing me from getting the last one?

Ive done cat event twice n still I havent gotten it

[idle sparrow]

i've gotten traded a whole bunch of door knobs and nothing like that has happened to me

[strange portal]

Is it a thing where I have to be all 3 rounds? cuz I have not been in all 3 rounds in the past n I would still get it

[maiden anvil]

how many do you have in your inventory?

[strange portal]

49

[maiden anvil]

have you tried relogging?

[strange portal]

I mean its the second time Ive logged in

Like I did the event yesterday thinking it was the final one, when I didnt get it I was like "oh dang alright" logged off did some things, today I come back I did the event again n its still stuck on that number

The rest of the event items I think work just fine

Dont know if I messed up by trading

Friend traded me two more skulls, Ill have to see if in my profile theyre starting to count or not

Ok its fixed! idk what happened there

[uneven forge]

guys what i do help, i used the halloween chest and i got nothing

the game is bugged ig

what should i do

and all mods are afk

one of them talked then ignored me

idk what to do to get my items from the chest

[shy marsh]

I think u got a shop item or maybe last years emoji (relog and check for both)

[uneven forge]

i found an ear item i was wearin idk from where that came from

that wasn't from smth i did on event ?

i found my self wearin this

is this not from the event was from the box ?

[shy marsh]

Its from the chest

[uneven forge]

the event don't give that ? it's chest

[shy marsh]

Yes u got it when u opened the chest, i also got it the same way

[uneven forge]

wow alr bro

i thought some glitch happened w me or smth

thx so much <3

all mods was afk or some one ignored after he said hello no one wanted to help idk whats wrong w mods in the game

always afk or ignoring idk

thx bro <3

[shy marsh]

[strange portal]

question, is it normal if some broom maps dont have brooms?

or is it like sometimes right at the end..

[karmic swift]

It is
The first broom can be placed right next to the second at the very end of the map
I had this 3-4 times

[karmic swift]

Additional info : it is the shop item reward from last year Halloween event

[jolly copper]

Preciso de um Suporte alguem porfavor disponivel ?

[violet elk]

how I can check my tfm sanctions list?

[maiden anvil]

you can't

[dark wave]

ok so i didnt screenshot it because im stupid but i got 3 bats and only got a costume

this time i screenshoted

[meager nacelle]

[dark wave]

like the icons should indicate this gives a bigger reward???

[meager nacelle]

oh sorry i reacted with cuz i saw the skulls

idk if it should give more stuff(?

i thought it was random

[graceful burrow]

need

[celest arch]

why cant i connect to tfm? it has been like this since yesterday

[spark edge]

hey i have a problem i can't log to my account which i have since 2015 and i wanted to recconect with the game. Can anyone help me get my account back, i forgot the password for my email and my account. H E L P M E P L E A S E i only know the user of the account can anyone help

[maiden anvil]

hello! send a contact form here https://atelier801.com/contact to request an email change. after you change your email, you'll be able to reset your password

[spark edge]

THANK YOU

[tight pine]

would there be a reason why everytime i try and full screen in tfm my game crashes?

im not sure if its me or tfm

i updated my drivers and such but the game still crashes :(

[median nest]

hi, what can I do if I lost access to my email (I dont remember name of email and password bc account was created in 2012), is there any chance to change it if I write message to support?

[maiden anvil]

https://atelier801.com/contact please send a contact form here to request an email change

[frosty hamlet]

Hello, good afternoon everyone, I would like to ask a question regarding the Plushie Von Drekkemaus. The codes to redeem the badge, how long will it take to arrive in the mail?

[tulip pine]

Tentative de connexion au serveur

Help, please

[muted totem]

Hello ! As a new (returning) player i wanted to Ask you some tips on getting started!

(i remember playing this game with my cousins back in like 2017)

[sour spade]

Depends on what type of room you prefer, but I think vanilla is pretty good in learning the basics. Such as shaman building and walljumping ^^

[shy marsh]

I can't run TFM at all, the client only tells me to get adobe air or whatever and I did get it and it still doesn't want to run it??

[maiden anvil]

try this #help message

[primal ridge]

After the deadline is met, we'll get an email in like a week or few

[frosty hamlet]

ty!!

[timid nebula]

Any online moderators?

[shy marsh]

Spend your first 21 skill points like this (Acrobat is the best skill in the game, at least for beginners)

[muted totem]

Oh ... I spend it on like bigger cheese (i dont know what it actually does)

[muted totem]

Btw what does these upgrades do ?

[maiden anvil]

you can read more about shaman skills here https://transformice.fandom.com/wiki/Skill

[muted totem]

Man i wasted my 5 points

[maiden anvil]

you can redistribute them

[shy marsh]

[shy marsh]

Acrobat allows you to summon objects while moving and reduces the chance of falling into the void while trying to place an object

That's why it's my fav

[kind nebula]

does anyone know about the secret map on unotfm

the code

[lilac holly]

How do i get access to the 'pl' chat, I mean, to be able to send messages there

[maiden anvil]

https://staff.atelier801.com/discord verify your account

[soft wraith]

yall how long would it take to complete the Halloween event? my wifi is ultra slow so i imagine if i can even log on, it might lag out constantly but this event is my fav so i wanna try doing it ;--;

[undone otter]

hllo i have an account from 2016 that was hacked and i literally have no knowledge to what the email or pw is and i dont rlly know how else to prove that its mine 💔 is there anything else i can do to save it or is there no hope......

[idle beacon]

Hi! I have an account from 2011 and I know the username but i forgot the email 😄

[maiden anvil]

send a contact form here to recover it https://atelier801.com/contact

[maiden anvil]

https://atelier801.com/contact contact form for you as well, request an email change

[idle beacon]

done, and thanks for help

[maiden anvil]

ofc!

[undone otter]

THANK U

[shy marsh]

If you have enough cheese to buy candy bags, it will be very easy. Farming the event maps is easy too, the problem is that the rooms fill up (at least +50 mice) which makes maps like Flappy Mouse (brooms) difficult. If you need cheese let me know and I can give you some 🐭🧀

[outer widget]

what do you do with those shell coins??

[soft wraith]

aww you're incredibly sweet!! i'll see how much motivation i'll have to log on tomorrow :)<3

[crimson bone]

i wanted to ask, i dont think there are ip bans on transformice but theres this one troll on polish servers, he made like over 100 accounts total i think, he keeps on saying 1 line every time that women are useless basically etc and he swears at everyone, just in past 5 mins 2 of his accounts got banned, he shouldnt be able to make new accounts every second

[maiden anvil]

you can usually trade them with event npcs for consumables, but none of this event's npcs are offering anything for them iirc

[peak pawn]

Heyoo, so I want to change my name in transformice but I can't because I don't have the email I used 10 years ago 😭 is there a way to get around this

[maiden anvil]

hi! please send a contact form here https://atelier801.com/contact to request an email change

[peak pawn]

Also, did they remove the bootcamp count?

[maiden anvil]

on your profile?

[idle beacon]

hey, how can I know when my email change request will be solved? 2 weeks is too much i think because i can t acces my account until then..

[maiden anvil]

if it takes longer than 2 weeks, contact a staff member

[signal ocean]

-_- help , i have fur since 20 day ago

[daring wigeon]

Can someone help a mod or admin?

@maiden anvil can u help

[maiden anvil]

what's up

[daring wigeon]

I got banned

But I didn't break any rules

I can't send pics here to show u

[maiden anvil]

you'll need to contact a moderator privately

[daring wigeon]

In discord?

[maiden anvil]

#help message this message has links that can help you

[daring wigeon]

Thanks

[maiden anvil]

no problem!

[daring wigeon]

@maiden anvil sorry for the ping but where can i see the response?

[maiden anvil]

depends on how you're contacting the moderator

if you message them in the forums, they'll reply to you through the forums. if you message them on discord, they'll reply on discord

[daring wigeon]

I messaged them on forums but i cant login bcs I'm banned

[maiden anvil]

you can contact someone on discord then

[broken idol]

all i cliekd was to trade my bags for a broom and it traded my tockets??

i didnt even know i had 50.

[drifting thicket]

tf did i do 😭
i could speak just fine before

[broken idol]

and i would of rather has a chest

[broken idol]

its a bug ppl can still see ye speak.

[drifting thicket]

o thank god ty 😭

[broken idol]

can i get my 50 back? and not have the dumb red oen?? idk wht they even do

[maiden anvil]

move to an international room then return to the one you were in, it should fix it

[maiden anvil]

no

[broken idol]

so dumb

i didnt even click itttttt

i cliked the broom and thats all

[maiden anvil]

I'm sorry

[drifting thicket]

it did ty

[meager nacelle]

that would be an interesting suggestion you could give, ashton
something among the lines of 'show a pop up message of: are you sure you want to spend 50 tickets on this item'

or smt like that

[broken idol]

we have one already

its been up for a while.

and i dont think the mods have looked into it, could be hard. but i mean the mods also didnt care about the moth neck item so theres just alot of stuff they gotta fix

[maiden anvil]

it's not up to the mods

[meager nacelle]

yeah the mods just moderate the content

maybe tig will get to it at some point

[zenith elm]

@wind crypt banned me for no reason? And when I hopped onto my alt only to ask @wind crypt why, My ban was doubled @moderation

The reason for asking why I was banned was a double ban

@coral musk @topaz eagle @shy marsh @native helm

Why did a mod bannme

And continually bans me

[zenith elm]

Please help

[maiden anvil]

Please contact a moderator privately. Mass pinging them isn't the solution.

[zenith elm]

When I asked her why I was banned from my alt my ban doubled?

@maiden anvil I have been getting banned by the same mod for Atleast 10 days

[zenith elm]

Is it criminal to ask what you were banned from catering

[maiden anvil]

Like I said, please contact a moderator in private.

[zenith elm]

But for what was I banned?

Abilities won’t reply