help

[graceful orbit]

but when i click it

it doesnt like

let me

b4 it wsnt unlocked

[maiden anvil]

have you tried relogging?

[graceful orbit]

no

wait

now its unlocked

how do i unlock it

n use it

[maiden anvil]

just click the little circle, then there should be a confirm option at the bottom of the window

then you wait for your shaman turn

[graceful orbit]

it dont let me dawg

das what im sayin

i click the lil circle

n it keeps like

idk

not letting me

use

[maiden anvil]

how many saves do you have?

[graceful orbit]

idk

acc

nvm it

idc if it doesnt work

anyways

did the av get fixed

[maiden anvil]

yes

[stable glen]

@graceful orbit u dont have enough saves thats why

[graceful orbit]

oh ok

[rustic condor]

on wiki it says that we can get kitsune mask ear item in rain chest, but i didnt get it and after buying 2 chests i cant buy them anymore. is info from wiki fake?

[maiden anvil]

no, it's just not available yet because it's too recent

[rustic condor]

ah as i thought

its common in games

when it'll be available?

anyway thanks for help

[maiden anvil]

I believe it's six months after release, but I'd probably ask a staff member for confirmation

[broken idol]

I’m doing the bring cheese back as the shaman quest/task. And it’s not doing anything i’ve done it a few times maybe just thing I was a second too late but no! I’ve definitely had minutes when I was the last one and it’s still not working???

I only have to bring it back 7 times but I have definitely done it 10 times!!!

[idle sky]

the room needs to have 11 mice (different ip's) or more

[broken idol]

Whattttt man im like so far bc ppl keep leaving

[carmine rivet]

has there been some kind of leak on transformice? i use different emails for every site, game, etc and i got a scam email on my email that i only used for tfm.

[woeful hatch]

The problem is my friend she can’t really buy anymore rainy chests and the site where the information about them has 4 items that she needs in there does she have to buy the global ones or stick to the rainy bc she can’t really buy them

Due to some type of glitch

She has refreshed aswell!

[ornate briar]

who can help with a glitch on shamans showing up as invis??

[maiden anvil]

if the rewards she's missing are the ones from this year's ninja event, they're not available in the chest yet

[scarlet thicket]

@maiden anvil I have an old account from 2014 or 2025 , I know username but can’t login or remember the email. Can you point me in right direction

[maiden anvil]

are you including the #tag after the username?

[scarlet thicket]

Yh, I can even send proof it’s me because it’s the same name as my discord

Can I send a photo here?

[maiden anvil]

you don't have image perms because your account isn't verified

[scarlet thicket]

How do I do that?

[maiden anvil]

you'd need to be logged into the forums, which you can't do according to what you've just said

but you can dm me

[scarlet thicket]

I’ve sent you a dm thank you

[austere lava]

my rounds literally dont start. i already uninstalled and installed again, restarted internet, nothing helped T-T no one mod helps me

my net its ok i'm playing another games

just want to play T-T

just stay in 1 forever

[shy torrent]

hi i can only play tfm via browser , does the /avatar command not work on there?

[maiden anvil]

#help message is there any chance you can try this?

[austere lava]

..can someone help me

[shy torrent]

the /avatar command works but it doesnt show up on my profile, does it take a bit?

[maiden anvil]

it's usually instant at least on steam. not sure about other standalones

[plush night]

Why did my saved email lost 1 letter in my atelier account??

Everything worked everytime and today i see there is 1 letter missing in my saved email on atelier site

Pease any mod help

[maiden anvil]

I replied to you in #chat

[plush night]

Sended

[shy torrent]

whats the size for the icons in game? maybe my file is too large or something

[maiden anvil]

okay so, they need to stay under 512kb and they're ideally square

although if it DOES upload, there will be a message in the chat saying it has been changed

[shy torrent]

man nothing is working

i dunno

[plush night]

wind orb come back?

[maiden anvil]

have you tried the solution I linked?

[shy torrent]

yeah

it still wont work

not sure what to do

[maiden anvil]

oof I'm sorry

have you tried different images?

[shy torrent]

yup

its fine i guess

idk what else i can do

[shy torrent]

actually im still bothered by this. is there any other way to change your icon?

[maiden anvil]

it has to be done through the /avatar command in-game, I'm afraid

[shy torrent]

its alright my friend did it for me, thank u tho!

[wheat ore]

is anyone else having this problem? weird thing showing up in the middle of screen before rounds start (the first picture, the pink thing), can’t see furs, whats going on? should i just reinstall?

[pure fossil]

Yeah i think you should probably reinstall the game

[buoyant hatch]

Hello, I need help from an administrator. I lost my email to which my account was linked and I don't remember the password because I stopped playing a long time ago. I wanted to know if there is a solution.

[maiden anvil]

https://atelier801.com/contact send a contact form here

[stiff kestrel]

what happened with pfp

i can"t change it

[maiden anvil]

you need to change it in-game with the /avatar command

[shy marsh]

hi i have a question , is there a place that explain every and skill , from the skill tree of shaman ?

caz some skill i cant tell what they are for from the pic nor the little explanation when u hover over the skill

[charred flax]

Hello, why can't we put a profile photo on the Forum?

[maiden anvil]

https://transformice.fandom.com/wiki/Skill

[maiden anvil]

that feature was moved from the forums to the game. use the /avatar command

[shy marsh]

tyy

[charred flax]

thank you!

[maiden anvil]

np!

[shy marsh]

hello for someone reason its says "Your clock is behind" and wont let me in the website

even tho the time is right am not sure why it says that

[maiden anvil]

everything's fine on my end try restarting your computer

[shy marsh]

okay ill try

ah i needed to reset XD

ty

@fiery shuttle I need to talk to you, can I accept my discord message request?

[fiery shuttle]

sure

[austere lava]

how can i see it lmao

[broken idol]

Will the tattoos ever be added to the dressing room??? I wanna mess around with them, but they’re not in the dressing room. Will we also get any more??

[maiden anvil]

check the pinned messages in #chat

[maiden anvil]

new tattoos get added to the game every now and then. while they don't get added to /dressing, you can play around with them using fewfre's dressroom https://projects.fewfre.com/a801/transformice/dressroom/ (the browser version requires ruffle, while the downloadable requires AIR, I believe)

[broken idol]

Ahh oki

[vagrant charm]

help

helpp

[shy marsh]

I have a question how do u get " verified" role?

[maiden anvil]

https://staff.atelier801.com/discord

[maiden anvil]

what do you need help with?

[shy marsh]

I see thank you

[maiden anvil]

what's up

[vague tide]

check dm, will be fast i promise u

[maiden anvil]

my dms are open

check your own dm settings

[dark quarry]

Hello, i have a problem with transformice. Every time i open the steam version of the game it loads and shows the atelier logo, but after that it shows a screen with text "Tentative de connexion au serveur". After some time it shows an error that says "Unable to connect to the game, please retry later.". I've tried running transformice on different devices and on different networks but nothing worked. The issue appeared around yesterday at the end of the day.

[maiden anvil]

try this #help message

[dark quarry]

I tried writing the command and rebooting but the problem is still here

wait, im gonna try writing it with admin powers

nope, didn't work

[shy torrent]

i have a question, i made a new account today, but i cant change the pfp? it wont even open the option when i do /avatar. i used /avatar on the same computer on my other account thats older and it worked so???

[upper flame]

I have a problem with my account cause I cannot log in even when I change passwords I still cannot log in and idk what to do beacuse idk if I got banned or idk

[maiden anvil]

are you including the #tag after your username?

[upper flame]

omg thank you i have my account back thank you

[maiden anvil]

[stiff socket]

Hello! I have a problem with my avatar on the tfm forum. I try to change it, but when I reload the page it is still blank. I already did it several times, on different days, in PNG and JPG and nothing. Any idea why this happens? Thnks

[maiden anvil]

you have to do it in-game through the /avatar command

[stiff socket]

Damn, it worked. Tysm. I didn't know that command

[sturdy tangle]

hey is there a way to get my account back when i dont reemeember the nick name?

and i cant find the email with my nick name aftr creating account

[steady glade]

ohh, but its theirs messages is locked

i dont speak with they

:/ speak spanish srry for my english bad

[austere apex]

i got banned while i was afk in bootcamp, can someone please help

[sour spade]

Feel free to DM me

[maiden anvil]

send a contact form here https://atelier801.com/contact

[sullen swan]

Is there any way to get rid of my accounts bc I have too many

[maiden anvil]

you can send a contact form and ask for account deletion https://atelier801.com/contact

[sullen swan]

Thanks

[maiden anvil]

of course!

[loud anvil]

@maiden anvil desde manhã rato tá unnable to connect

já tentei reiniciar, vpn e exitlag

o q mais eu faço

já tentei o da steam tbm

[sacred estuary]

Is there a size limit to tfm in-game profile pictures? I actually dont know. ^^;

[dusty dome]

I think it was 500 KB

pretty sure

[maiden anvil]

512kb

[raven helm]

Why is tfm so lagged rn

[shy torrent]

asking again: i made a brand new account yesterday but when i type /avatar in chat it doesnt even come up with the option to change my avatar, what should i do?

[keen ocean]

You must play the game for at least 1 hour. (/time)

[shy torrent]

oh ok ty

[shy marsh]

I logged into my account and found it banned. Please help🥺

[stone barn]

does anyone know how to get this title?
It's Hederusia#0000's current title

[pure fossil]

I think u can unlock it in global chests

[stone barn]

ah, thank you!

[daring meadow]

I cant change my nickname in game because "this name is already being used" ?? But and The # system??

[pulsar light]

There's a limit for tags

For every username

[daring meadow]

Tyy

[shy marsh]

if i made private room and i want to inv someone how do i do that

@maiden anvil

[maiden anvil]

I'm a bit busy right now, sorry

[shy marsh]

ah okk

[jaunty orchid]

If you've already created that private room, you can just whisper the person directly in-game and send them the room name. For example, /room @vanilla test

[shy marsh]

Oh i seeee

Thank you

[astral jetty]

hi

[candid garnet]

HALLO

is there a way to contact the mod Pahiman#0010

the ar mod

[maiden anvil]

https://atelier801.com/new-dialog?ad=Phaiman%230010

[woeful dome]

hello! my account was compromised and it has been reinstated, but the ban the hacker caused is still standing, I have reached out to 2 EN mods but I know its odd hours rn

[grizzled socket]

i cant buy fraises like this window for this wont come out what should i do?

[fossil echo]

buy off forum

[maiden anvil]

if you have PayPal you can buy them through the forums https://atelier801.com/account

[grizzled socket]

thanks

[weak yarrow]

it will load eventually through steam

just takes ages

[ashen frost]

Hi mods, the message said I'd have to contact you if no response was given after 2 weeks. So I thought I should say that I've not received a response 🙂

[sour spade]

Feel free to DM

[wise knot]

can you get temporarily banned on tfm for using a vpn?

[maiden anvil]

you might be logging into a banned IP address, try disabling the vpn to see if you're still banned

[spiral peak]

I need help with my account please, i'm trying to send a present but it asks me to confirm email, but i've created it a long time ago, and in atelier it doens't shows completly, can someone help me?

[coral musk]

You can change e-mail through contact form
Atelier801.com/contact

[plain patio]

Does anyone know if there is a fur reminiscent of a calico cat?

[shy marsh]

My account has been banned for no reason please help

[maiden anvil]

please contact a moderator privately

[soft flint]

How can I add Delphilante bot to another server?

[shy marsh]

Has anyone experienced recently their profile pic completely not showing, even after re-uploading? Or know how to fix it?

[maiden anvil]

do /avatar in-game

[keen ocean]

Does anyone have the Season 8 and Season 9 Hall of Cheese Bootcamp results?

[shy marsh]

Hello. I've tried to set a pfp a few times on Transformice by now, and none of my attempts were successful. I made sure to have JPG extension, and even 1:1 ratio for the image dimensions, and yet it wasn't set, for some reason. Where did I go wrong?

you need to do this on the steam version of the game

Thanks, I'll give it a try

👍

[proud python]

why?

[spark barn]

for some reason my pfp on Atelier doesnt show up anymore, and when i try to add a new one it still doesnt show up

[maiden anvil]

use the /avatar command in-game

[subtle grotto]

u could ask

[broken idol]

Help why do these task exist 😂
Is there a better way of getting rid of these???? Bc I had racing survivor and then I submitted the racing and I just got racing again….

I can’t do racing because every time I finish I never seem to win/ get the task done bc it never counts it

[maiden anvil]

you either complete them or skip them

[broken idol]

I can only skip 1 a day- and ik I gotta complete them but 1 is broke and the other is impossible

[maiden anvil]

can always skip it the following day

[raven jackal]

:c I think my account got hacked who do i talk to?

they stole my cheese and fraises :'c

[humble slate]

Mod

Then contact form

[silent plume]

hola algun admin que me pueda ayudar

[maiden anvil]

if you need to contact an admin please send a contact form

[raven jackal]

I'm so sorry how do I get a contact form?

[agile wyvern]

https://atelier801.com/contact

If you want me to take a closer look at this situation, please contact me via DMs.

[raven jackal]

Thank you so much!

[humble slate]

How long does it take to get reply?

[maiden anvil]

it can take up to two weeks

if it takes longer than that please contact a staff member

[fluid vigil]

Excuse me, I didn't want to, but I was one of the winners of the draw and I waited a few weeks to receive the prize, the problem is that I haven't received it until today. I wanted to know if I will receive it soon. 😅

[spark barn]

THANK YOU 💖

[maiden anvil]

np!

[coarse tusk]

I was in survivor and I bought the lucky chest thing and I didn't get anything

The event in survivor is completely bugged

@maiden anvil

[maiden anvil]

sorry to hear that unfortunately there's nothing I can do

[coarse tusk]

WAHHH

Who do I talk to 😭

Are there active devs on tfm

Also, im an artist and is there any way to submit skins

I'm hella creative I could some up w some sick skins

[maiden anvil]

if you verify your account you can access the item suggestions channel, where you can submit suggestions of items for the game

https://staff.atelier801.com/discord

[coarse tusk]

Okay thanks

[maiden anvil]

of course!

as for the chest situation, you could try contacting a staff member and see if they can redirect you to the right place (if there's anything that can be done)

[coarse tusk]

It just says i should go here? 😭

[maiden anvil]

you're verified!

#item-suggestions make sure to use the tag when posting your suggestions there so people can vote

[charred flax]

Hello, which of these is lemon seed?

[maiden anvil]

yellow one

[charred flax]

thank you

[maiden anvil]

np!

[crisp yarrow]

test

[long heath]

É normal isso acontecer no dia do fim do evento?

[cold copper]

help

[maiden anvil]

what do you need help with?

[graceful orbit]

hey is there a way to found out who reported me after being banned

[cold copper]

have mod forum ?

i need

i are banned forum

no have reason

[maiden anvil]

contact a sentinel, they're the green names in the member's list

[maiden anvil]

no

[viral musk]

I have a problem with buying strawberries in transformice game. can someone help me?

[maiden anvil]

if you have PayPal you can buy them through the forums https://atelier801.com/account

[humble slate]

What happened?

[thorn wharf]

@hushed veldt
i.imgur.com/er0u4QH.png

My distance counter stopped working. I've completed 3 maps, but it hasn't updated. I was planning to finish the event, but I can't because of this.

[thorn wharf]

o meu tb esta assim aaaaaaaaaaa bem no fim

[hushed veldt]

The event ended today iirc

[thorn wharf]

But it was still in the map rotation, but it didn't count

[spark violet]

Hello

I have problem with uploading my avatar

It doesn't appear a error also don't upload it

[slow dove]

/avatar in game

[spark violet]

It works ty

[magic prism]

Oh wtf

[rapid ingot]

Is there no game bug reporting section on the server?

[shy marsh]

It is but u must be verified to text in it

i have a question , is there a deferent between the word "size" and "mass" caz there is a skill that" increases the size " and other that "decreases the mass "

@midnight beacon

[worldly linden]

#bugs-and-errors-old
you may need to verify your account to see this section

[rapid ingot]

this link ?

[worldly linden]

yes

[worldly linden]

"size" is how large or small something looks, while "mass" is refers to the weight so how heavy or light something is

[shy marsh]

ohhh i seeee

[midnight beacon]

Havent been playing in a while, but if you ask me, size should increase your physical size and your hitbox, and mass affects how much you can affect other physics things

Pretty sure you have better time pushing heavy thing if youre heavier yourself

[shy marsh]

i seeee thanks for the info

[echo rune]

how u guys verify?

[shy marsh]

https://staff.atelier801.com/discord/

[haughty hatch]

Hi everyone! I would like to know if someone could help me with this. I'm doing some work on this video game for college and I need the sprites from the game, does anyone know how I can get this? I've been looking but I couldn't find anything :"")

[pulsar light]

Mouse sprites?

[haughty hatch]

sprites of the mouse, of the emotions that the mouse can make, the basic objects to create a room, when it dies or when it gets the cheese

[haughty hatch]

yes!

[humble slate]

Does support reply on weekend?

[mental burrow]

is there any way i can report people outside of /report? i mean when all the mods are offline from the game

[hollow osprey]

@novel coyote Can i dm you rq?

is there any mods i can speak to?

[opaque anvil]

the button for buy fraises in game isnt working, help 😭

[maiden anvil]

buy them through the forums

https://atelier801.com/account

[opaque anvil]

its possible to use the steam wallet for buy on forums?

[maiden anvil]

no

[opaque anvil]

ok thanks

[shy marsh]

ı have question ı am why not speak tr chat?

this cannel locked the me

[maiden anvil]

verify your account

[shy marsh]

how?

ı don t know

pls help me

[maiden anvil]

https://staff.atelier801.com/discord

[shy marsh]

oh yes

finally

ı am did thanks

:S

😄

[hollow pivot]

Meu mice está com problemas, eu não consigo logar, não dá pra jogar, já reiniciei minha internet, já reinstalei o aplicado, e nada da certo... E eu inclusive até perdi o download do mice exe que eu gostava mais... E não deu solução de nada e não sei o que fazer mais...

[grizzled badge]

o meu ta do mesmo jeito

nao sei oq fazer

[hollow pivot]

Viu? Faz o seguinte... Fecha o jogo e deixa umas... 2hrs sem jogar e sem abrir, eu fiz isso, desliguei até meu PC e fiquei até agora assistindo minha novela, agora abri o jogo e ele tá normal de novo

[bright willow]

could someone link the page to buy fraises from off of forums? i am having Hella trouble finding it

[daring meadow]

Hi, I would like to change the name of the account mia_caju#9210 to mia#... but the # system has limits, how can I proceed?

[old crater]

unban me on tfm please im bored and 2025 is sooo far away

[shy marsh]

I need to communicate with an Arabic supervisor urgently. My account was suspended without any reason and I cannot communicate with any supervisor.

[primal tartan]

Is there any admin email i could try to get in contact regarding an unban? Tried the forum long ago and haven't got any response. Ban was on 2012, and i'm still trying to get my acc back

[shy marsh]

Hello, I need Polish supervisors urgently now. Please help me 😦

[umbral oyster]

can a mod privately dm me i wanna talk about something important

[echo sonnet]

Hi, could someone help me with a somewhat complex issue to recover my email?

@wise breach Español?

[shy marsh]

The screenshot is taken from @hollow wave

Could you fix this bug or the failure,please? Admins

The nr. 1 was banned for 360 hours using hack at past and she cannot get into Hall of Cheese.

We request from you to fix this,please

[proud python]

how did she get 1st? didn’t see her before today in the hall of cheese of this season

this is crazy

[hollow wave]

Also the season is almost ended dont let this slip

[shy marsh]

This is doubtlessly a mistake

No way that is a update

She was banned before and now 1st huh?

Admins have to fix this,really

[coral musk]

I don't think it's a mistake, if player is suspended from Hall of Cheese their progress counts they just don't appear in HoC, after appropriate time they just pop up in HoC

[shy marsh]

mistake for us.

There shouldnt be appropriate time for these people.

If you were an admin,would you let anyone that was banned at past be 1st at HoC rn? @coral musk

[coral musk]

I won't comment on it further, I just explained to you how it works

[shy marsh]

That shouldnt work with that way.

[hollow wave]

What do you mean just pop up? Why not after the season ended. And the person having top10 now kicked out of HoC

[ember berry]

If she appears it's okay but at the end of season? It's totally unfair for others

[proud python]

she wasn’t there til yesterday. how did she get 1st place in less than a day and collect more than 300k points than others?

also i think she shouldn’t be in this season top since she was banned. she could be in the next one instead

[shy marsh]

She shouldnt be anytime.

Banned players shouldnt have a chance to steal 1st again.

[shy marsh]

when you change your username in game how do you change it in the discord too?

[true trout]

verify your account again

[shy marsh]

thank you!

[distant minnow]

People still can gather points even if they don’t show in the hall. And their cooldown of 3 months probably expired which makes them show up in the hall suddenly

[vestal thistle]

the buy fraises button is not coming up

i mean its there but when i click it it just closes the shop

and the options dont show

[unkempt remnant]

same for me

nvm it does, after like 5 minutes

[vestal thistle]

yeah it just opened for me too lol

[shy marsh]

Still stupid rule.

Always stupid and will stay in that way

[digital stream]

My account got hacked and banned, just got it unbanned. I'm missing inventory CC, event items, and my entire friends list was wiped. Is there anything I can do to recover this?

[shy marsh]

I dont think so

[ripe gale]

Is there any way to recover an old account that is linked to an email you dont have access to anymore?

[dark aspen]

You can try doing change email option on the contact form: atelier801.com/contact

[ripe gale]

Yeah, the thing is the account i think is over 11 years old at this point and I don't have any proof that it's mine outside just of the fact that it hasn't been touched in over 9 years

And I just remember the name

[shy marsh]

I cant change my password

[dark aspen]

Thats the only way to try to retrieve it

[narrow barn]

Hey, it's allowed to have 2 or 3 accounts?

[storm iron]

yes, you can even put them in the same email

[shy notch]

Does reporting pedophiles ban them? My sister was playing and someone approached her and said its fine that she's underage and he would woo her.

I want that person banned.

Ill share the screenshots. Its in turkish language.

It doesn't let me share. photos look grayed.

[primal sail]

what the interval of the garden event?

[karmic swift]

Changes everyday but now 27min ( #events )

[fossil echo]

is there any way you can change my discord name to Bunni#5514

mods?

@topaz eagle

@mellow sorrel

or Bunni

[mellow sorrel]

Did you try reverifying already? -> https://staff.atelier801.com/discord

[fossil echo]

ohhhh

lol

[thorny furnace]

@coral musk This is very strange. Let me give you an example: If a person uses cheating, takes strawberries, bans him, and opens his account again, will there be strawberries left in that person's account? No, it won't stay, it should also be valid during the season.

Candxx#5774 was banned for 9 months from the season for cheating but now that her ban has expired, why do the points she earned during the ban count?

Candxx's #1 ranking is unfair to 3 people.

Is it a joke that she uses cheats every day and re-enters the season?

Actually Mcsplash#0095's explanation of this answer is better.

@gloomy zinc

If it happens to you one day, you will understand better what we mean. @coral musk

How candxx's ban time 7th-8th. And if it wasn't counted in seasons 9, it shouldn't be counted in season 10 either.

Thanks to you, I will finish the season 4th, which I started 4th, it's a shame.

[thorny furnace]

R.i.p @ember berry

[thorny furnace]

If you cannot make adjustments, it is better to turn off the hall of cheese.

I have never seen such a disgrace

Your've ruined everyone's efforts, it's such a shame.

[winged bear]

Mods cant do anything about that

They can at most give you information

So dont blame them for not being able to deal with this specifically

[thorny furnace]

She collected all her points using cheating

Moderators can ban she

[stone shore]

uhmm im confused, why cant i buy the skin?? its 225 and i have 299..

[thorny furnace]

Exit the game and enter again.

[shy marsh]

how many ppl should be in a game for quests like " bring cheese as a shaman" to count ?

caz even in vanilla room with 16+ ppl it didnt count the quest

[shy marsh]

11+ people, but it’s kinda effy cause it depends if it’s before or during your sham round

[fallow pilot]

how the hell do i set a profile picture on a mac?

tell me right now

i mean that in the most polite way possible, by the way

i am a patient, polite individual

[strange portal]

./avatar

I think

[tawdry spruce]

Support didn't really help me, felt like talking to wall so, 2 little questions to people who got their emails changed (or anyone who knows abt this).

1. Which IP is the correct one for the form? Personal or internet provider? Asked 2 times and it got ignored in both tickets man, they do not want me to change the email ;-;
2. What is this fur number thing, there are numbers but they look like IDs or somethung, how are they going to use that even (i have only one fur but yea).
   Thank ya for help in advance, im sitting over this for over a month now

[ornate briar]

is there a mod admin i can speak to??

[shy marsh]

i see thanks

[shy marsh]

You don't need to leave the game, just open another tab: head for example, and go back to the promoter/furs tab

[lavish stump]

what time tomorrow will event end in utc?

[sullen swan]

Is there any way I can delete all of my accounts I made too many of them

[shy marsh]

I dont think u can delete tfm accounts

[dusty dome]

you can but not yourself

gotta put a request through the contact form

[prisma gorge]

ayuda no recuerdo mi mail

[mint orchid]

please tell me how long it takes to send a gift that is won in “giveways”. and when will the results of the voting for the titles “without skill” be announced?

[maiden anvil]

your gift will be sent to you whenever Matza is available

[mint orchid]

wow thanks

[maiden anvil]

no problem

[deft portal]

Could any moderator help me?

[plush grail]

hey so I got the plushie from makeship but I totally forgot there was a code for an ingame badge, I have no access to the email that it was purchased using and I can't see anything to do with a code on the tag

please dm me the steps because knowing me I'll go to sleep and mark any pings in this server mark as read and forget

[lunar charm]

hello! i lost access to my account and i've sent multiple recovery requests via the contact form, but i never got a response despite waiting for months. could someone please help me with that?

[agile wyvern]

Hello, feel free to send a DM, my DMs are open!

[agile wyvern]

📩

[twin knoll]

i want to get someone banned how do i do that

i have screanshot off the scammer

[serene thistle]

Yo guys i got a prob
My mouse doesn't appear and also most mice are either invisible or naked
And most shop items don't appear either loll
But when i change the account everything goes back to normal, it's only happening w my main account

[serene thistle]

Use /ban and convince more people to do it i guess

[twin knoll]

thanks

[serene thistle]

nvm everything's good after the update

[pure fossil]

Why does the defilante bot not work?

[austere flicker]

i just got banned for joining a racing room where there were a lot of *souris i didnt know they were bots

what do i do

[umbral oyster]

rip you got cooked

[torn grail]

tr mod???

@mental mountain

[mellow vapor]

Has the fraise shop been changed? It now shows the paypal logo when i click it and it doesent have the 100fraise option anymore

[shy marsh]

hello

[coarse tusk]

Can someone remove my Party! role?

[old smelt]

you can do that yourself in "Channels & Roles"

[coarse tusk]

How? I unselected it and it's still there.

[old smelt]

just click that again and it will be removed

[shy marsh]

It doesn't appear as springs in the game for me!

helpppppppppp

In my game the springs arent appearing, I can see all objects except the springs. I can see the shaman conjuring the spring, but after that it gets invisible

[coarse tusk]

I did, it's still there. I'm asking for help here because I know a mod can remove it

[old smelt]

then yeah, its better to reach out to a mod 🙂

[jaunty orchid]

@topaz eagle

[coarse tusk]

ty :)

[coarse tusk]

Ty nonetheless

[topaz eagle]

done!

[river minnow]

Hi guys can help please I am buy 1700 fraise and I changed my name to ishmael but for no reason my fraise just be 200 fraise and tfm log me out I don't know why and I log again and I see just 0 in my fraise that's impossible please help me to get my 200 fraise back

By ishmael#1381

[lyric cobalt]

Hi Guys, someone knows how to recover the usernames from an account? I have the email and password but I dont remember my user names

[storm veldt]

Where I can download the game?

[zealous bloom]

Can't you log in with your email?

Hey I have a question. If I have already created a similar item that is addes in the store, but I have not received it, is it possible to receive it for "co-creation"?

[odd fractal]

steam

[lyric cobalt]

I get a message says: "There are multiple accounts linked to this email address. Please log in using your username." But I didn't remember my usernames, I played again after 5 years or more maybe

[lyric cobalt]

I found a way to get my usernames so I'm able to login in my accounts again, thanks

[misty hound]

yo guys i need help who can help me here?

[maiden anvil]

what do you need help with?

[lyric patrol]

Who helps me unban my account that was banned for being compromised but I have proof of payment

[fading beacon]

I need help please, I noticed that my account has event activity that I did not do and no one else but me logs in to my account, is there something that can be done to look into the suspicious activity?

[maiden anvil]

you need to send a contact form and prove ownership of the account

[fading beacon]

I literally avoived the entire event to prevent it from appearing on my calendar and it says that I did things I did not do. There's no way I could have used one rake and one ladybug because I didn't play at all. I just logged in to my other account and I notice the same exact problem, is this a glitch? Will it be fixed and will the event calendar come off my profile once the glitch is fixed?

[lyric patrol]

Where do I send it, can you send me the link please?

[maiden anvil]

https://atelier801.com/contact

[lyric patrol]

gracias

como puedo ver quien baneo mi cuenta

How long does it take to respond to me?

[maiden anvil]

it can take up to two weeks

if it takes longer than that, please contact a staff member

[lyric patrol]

I can see who banned my account

[maiden anvil]

you can try asking a mod, but I'm not sure whether that's information they're allowed to give out

[lyric patrol]

that's fine thanks

They banned my IP and I can't log in, what can I do?

[maiden anvil]

it might be best to contact a mod they'll be able to give you more precise advice

[sly robin]

@coral musk @topaz eagle @mild ravine

help me please

@shy marsh @novel coyote

[mild ravine]

Please don't ping so many moderators.
I'll talk to you privately

[sly robin]

ok sorry im angry , waiting

[shy marsh]

Yeah its a bug, i saw more people get 1 thing on their calendar without doing anything, but idk if its gonna stay or not, but probably will

[pastel coral]

I'm from Brazil, the Brazilian server hasn't finished the event

I already tried to connect

[rich pebble]

Will you guys ever fix this? :(

[ember berry]

It works automatically
Maybe it bugged for you?

[rich pebble]

What are these?
I mean, I know that they're anvils but skin is kinda invis

Shop -> Shaman -> Anvil

[maiden anvil]

if you use the /infoshop command then close and reopen the shop, there will be codes on one of the corners of the thumbnail. you can cross check the codes with the wiki https://transformice.fandom.com/wiki/Shop/Shaman#Anvil

I believe they're these ones but double check just in case

[tulip frigate]

Is there any way i can change my username? I thought it was free the first time.

[old smelt]

Yes, you’re right. The first time is free if you have #0000 tag, but if you don’t, then you have to pay 1500 fraises to change your username

[tulip frigate]

how do i get the #0000 tag?

[tulip frigate]

or at least can i?

[old smelt]

unfortunately no, you can’t

[rich pebble]

Why my pfp isn't updating?
It's supposed to appear here but (???)

[tulip frigate]

Well, what if i had something innapropriate in my username? Would i be able to change it?

[old smelt]

Its unlikely

[tulip frigate]

Okay, thanks.

[maiden anvil]

use the /avatar command in-game

[slow dove]

only accounts before tag system can have #0000 and if they never change their name after tag system

[sleek tangle]

what does the coins u get after finishing a mission used for ?

[slow dove]

u mean daily quests?

the cheese coins

[sleek tangle]

not the chesse one

its kinda white

[slow dove]

idk whats that without a pic

srry

[sleek tangle]

i cant send a pic here for some reason

[slow dove]

u nneed to verify ur discord in this server with your tfm account

then u can send pics

https://staff.atelier801.com/discord

[maiden anvil]

the seashell coins? you can trade them with event NPCs for consumables

[sleek tangle]

tyyyyy

[maiden anvil]

no problem!

[sleek tangle]

what npcs btw

[maiden anvil]

neither of the ones from the current event are taking them, so you'd have to wait for the next event

[wind basalt]

I can't buy fraises since the window doesn't come up, instead my shop just closes. Any way to fix this orrr, first time buying

[maiden anvil]

you can buy them through the forums if you have paypal

https://atelier801.com/account

[wind basalt]

Thank you, I don't tho. Somehow it opened up now after like 10 minutes, someone in the game chat also mentioned it popping up later

[maiden anvil]

yess, it's hella delayed sometimes

[old trench]

pp nası koyuluyor la

tfmde

[simple zephyr]

./avatar

Bilgisayarın dosyalar kısmını açıp istediğin resim dosyasını seçebiliyorsun

[old trench]

saolasın reis

[simple zephyr]

Rica ederim

[old trench]

olmadı

[silver dock]

im unable to validate my account, since ive lost access to the email i used in 2013 :,)

and i cant change my email either because of this

[graceful orbit]

hello where's the freeze all mice skill @maiden anvil @coral musk @topaz eagle

i cant find it

[maiden anvil]

no need to ping multiple people

[topaz eagle]

Hi there, no need to ping multiple people but here's the skill:

[graceful orbit]

ok

[maiden anvil]

ty qt

[graceful orbit]

thanks

[topaz eagle]

o hello Cate! <33

[maiden anvil]

<33

[graceful orbit]

and wheres the heart box

which u cant move

or climb it

[topaz eagle]

Wind Master

[graceful orbit]

ohhhh

ok ty

how do i make bigger my limit aura or smth

like i cant place objects further

n i wanna make the cirvle bigger

cirvle

circle

[topaz eagle]

Divine mode, and this skill do that.

[graceful orbit]

yooo

i have it as my skill

n i always wondered

why it aint doin shi

lmaooo

is the diet skill good

like whats the example of uh

losing 10% weight

sham is light as a weather

?

[pastel coral]

Hi

[old smelt]

in my opinion, it makes sense if you have a high level, but if you don’t, then it’s better to level up other skills that are more useful

so it is up to you 😉

[silent magnet]

I have a problem that I want to raise

There are Arab supervisors, namely phaiman, Anubis, and phaiman, who mute and bans in the simplest words. The evidence is that the Arab server is the largest server where people are muted. Anubis is a former supervisor, but he has the right to ban and mute. I don’t know how, but this person bans and mutes without reason. The administration must find a solution to this situation, otherwise the Arab server will fall more. Thank you in advance.

The topic should not be ignored because it is very important.

[lyric patrol]

how can i unban my vpn

[vivid light]

This hilarious but is a member allowed to harass others through DM? I wanted to know because I thought he might be bannable from the server or something.

[graceful orbit]

LMAOOOOO

aint no way u got jumped by a 10yo middle schooler

[zenith wraith]

@maiden anvil if you're around 😊 disgusting behaviour

[maiden anvil]

we can keep an eye out for more instances of this behavior in the server, but I'd advise OP to block the user

[pure fossil]

naurr just block em man

[cinder wolf]

Just curious, would a mod be able to help me get my old account back? I no longer have access to the old email/number i used to use years ago 🥺

[maiden anvil]

you'll have to send a contact form

https://atelier801.com/contact

[cinder wolf]

Ah ty!

[dusty dome]

[hybrid belfry]

Oh hey 🥰. Ur a scammer and are selling AI GENERATED ART. Don’t act like an innocent little lamb babe

[hybrid belfry]

Right here, all their art is ai unfortunately so its not actually theirs 💀💀

I think its funny they messaged here about it :P

[winged bear]

ok but like you know you dont solve that by insulting them

[hybrid belfry]

Pure genuine coincidence i checked here

[winged bear]

its not like youre helping others take this seriously

[hybrid belfry]

Okay then what would legit help

[winged bear]

in this case probably nothing

[hybrid belfry]

Cause listening is not a skill for scammers

[maiden anvil]

can we please drop this

[hybrid belfry]

??? So then nothing is solved lol

[winged bear]

if theyre not selling it on this server, i dont think theyre going to do anything

[hybrid belfry]

Kk cate. I just wanted to put my two cents in this and show that the bunny isnt innocent

[winged bear]

otherwise youre better off contacting staff instead of insulting the person in DMs

[maiden anvil]

thank you

[hybrid belfry]

Dawg drop it?? I only messaged them cause i saw them on toyhouse SCAMMING PEOPLE not cause i saw them in here 🙄🙄

[woven zephyr]

anyone know how to do comands in privite room on tranformice in vanilla when it says you stole the cheese how do i go to next room if its closed off

[vivid light]

There you can see his aggressive behavior.

I'm not going to bother showing my art process here, I'm sure he saw it and just want to annoy.

[maiden anvil]

I understand but I've also asked for the subject to be dropped. we'll take action if there's any rule breaking behavior but in the meantime you're free to use the block button

[vivid light]

I already blocked him, thanks. Btw, within the rules I'm sure there must be something against harassing members, but it's ok. If he showed this attitude once/twice will do it again.

Thank you anyway and I apologize this guy generating problems/flood here ^^

[graceful orbit]

im w u babe

[hybrid belfry]

Thanks pookie 🧡

[tame folio]

also w you

🫡

[hybrid belfry]

Thank u <3 those other guys got real quiet when i said that hare is a scammer LOL

[worn chasm]

U cant ban someone in an online game just because you are being "harassed" on discord, doesnt even make sense

Block and move on, or turn off the computer

[tame folio]

Cate already said it all

don't have to repeat

[scenic citrus]

how do u flip maps on record rooms

[distant minnow]

Get rid of the @ in the map code and it should

[prisma gorge]

ayuda support

[brazen pelican]

help pls

[shy marsh]

What’s wrong?

[shy marsh]

Me banearon la cuenta y sin hacer nada ilegal

Compromised account / BoS (Matisiapi/Oskarcix)

Quien me ayudaria??

[acoustic shuttle]

hello can i get help about my old account last time i played was years ago and i only remember the email of the account and i don't have access to that email anymore

[lilac narwhal]

same here, since 2016 trying...

[pure fossil]

You can try sending a contact form on atelier801 to any mod

https://atelier801.com/contact

[pure fossil]

https://atelier801.com/contact

[fathom meteor]

so i just created a account, i decided to close the game and open again to join in another server.
But for some reason not matter which password i put, it keep saying invalid password.
i decided to enter on the website to change my password there, but it keeps saying that the player is non-existent.
So i thought "oh, maybe i need to create the account again?" and then when i tried to do it, it told me i can't use the same nickname because it already exist.
Is there really nothing i can do???

[idle sky]

are you including the *#*tag after the username?

[fathom meteor]

No?
i don't know the tag, i just created the account.

[idle sky]

when you create an account, a random tag is automatically assigned

[fathom meteor]

ok
but i can't see it, since i'm not being able to login in.

[idle sky]

you can try using your email in the username field instead

[fathom meteor]

that worked, thank you.

[supple violet]

hey

[rapid ingot]

Where to I report player have video too him hack and I got karma message but he can play

[ornate briar]

you report in game using the /report command

[cloud sinew]

Is there a chat for trading?

[odd fractal]

yes ./chat *trade

[cloud sinew]

Oh okay tysm 🙂

[odd fractal]

np!! :)

[twin knoll]

who is mod i can dm to ban someone

[gilded mist]

guys why i cant talk in event

[old smelt]

https://staff.atelier801.com/discord
you need to verify your account

[gilded mist]

okay ty

[humble slate]

Hello

I have problem

Since 2 days i have this error when i try to boot up game

Idk what to do, my internet is good

Switching to mobile hotspot helps, because its another ip

Did i get shadow ban or what??

[slow dove]

try reinstalling the game

[humble slate]

I tried

I tried also to reset router

Tried to use standalone app

Nothing

I was playing 2 days ago and everything was fine

tried to switch to steam beta electron, nothing

[coral musk]

@humble slate

Spróbuj tego

[humble slate]

So i flushed my dns

Nothing

Successfully flushed the DNS Resolver Cache.

Yes, cmd is on admin mode

I downloaded standalone app and reinstalled adobe air

Dead maze works fine

Idk what to do

[humble slate]

Nic nie pomoglo

[pliant crane]

Hi, I am trying to complete all achieves on steam but I couldn't.

I've already completed the tasks

[ancient arrow]

quick question

when i click on buy fraises it can take up to like 5-10 min for the fraise menu to pop up

is there anything to fix thtat

[old smelt]

there's one more option, you can buy them through the forum, but if you have paypal

[gritty forge]

Why doesn't it let me put my profile picture in atelier?

https://tenor.com/view/goal-gif-5197357661024011864

[shy marsh]

It doesnt work like that anymore. use ./avatar on steam

[gritty forge]

Ty

[sullen stump]

Are those forum letters that can be reduced or increased having problems? I can't change them and they stay at the normal size.

[flint igloo]

why cant i change my profile picture on atlier 801..

[shy marsh]

@flint igloo

[flint igloo]

oh 😭

why are they not fixing it

[flint igloo]

and also where exactly im kinda dumb for steam 😭

[shy marsh]

Idk if they will

[shy marsh]

Open transformice from steam and type that in chat and ull select ur pfp after

[flint igloo]

oh !!

thank u!!

[shy marsh]

🫶

[flint igloo]

how often can u change it btw

like do i need to restart the game if i want to put a new picture?

[shy marsh]

U can change it whenever u want and i dont think u need to relog for it

But if the pic size is too big it wont work. Idrm what was the size limit for pfp

[flint igloo]

oh alr ty

[flint igloo]

can u change emoji placements so i dont need to manually click purchased ones

[shy marsh]

No u cant sadly

[flint igloo]

[ornate briar]

use the /report command in game

[spare nacelle]

Is the game working for anyone? cuz every time once I open it, it gives a blank screen and stops loading

[old smelt]

yeah, it is. The game is working 😉

[twin knoll]

bro that dont do shit i did it 76 times

[merry dune]

@lavish thunder can i contact a moderator at the earliest opportunity?

[merry dune]

i really need it urgently and immediately i expect your help

i need to discuss a situation regarding my account

[lavish thunder]

you can always DM me

[humble slate]

How can i fix connection error?

I tried everything, including flushing out dns

[flint igloo]

How to remove the party role

[vital venture]

How can I change my name?

[old smelt]

verify your account or reach out to a mod for help

https://staff.atelier801.com/discord
the link to verify

[old smelt]

you can do that yourself in this section on the left side 🙂

[north vault]

is it possible to merge my accounts (creation date and #.tag)? i had my first account but forgot the password so created another one years later

[craggy owl]

No
But if your first account is already linked to your email, you can get it back using the "forgot password" on forum login page.

[rich pebble]

Hall of Cheesee - stuck
it displays 811 but it does not change when I win a round (vanilla, racing or even defilante)
why is that? how do I fix this?

[coral musk]

it's updating each hour

[rich pebble]

u sure? it's been like this for a few days

:D

it's always 811
doesn't matter if I win in a room with 11+ players or not

[coral musk]

Ahh it's showing your result in last season 🙂 updated progress will show in 2 days

[rich pebble]

2? why is that?

[coral musk]

because it will be a week since new season started

[rich pebble]

oh, okay
thanks love

[timid geyser]

update in 10days

[earnest depot]

anyone know what deal with this?

[thorny furnace]

@coral musk hi,i have a question,6 people come together to quickly get the podium number, 3 people stay afk and 3 people play, 3 people help us from the *souris account, WE DO NOT USE ANY OTHER IP, WE DO NOT USE VPN AND WE WOULD LOVE IT IF YOU DID NOT KICK US. THANKS.

[thorny furnace]

sorry for caps

[coral musk]

I'm at work 🤷🏼‍♀️ if you have any concern message available moderator

[thorny furnace]

We asked a Brazilian moderator and he said there would be no problem as long as we did not use VPN. Let me tell you in advance that we do not use VPN. 🙂

[north vault]

tyy, theres no email on it unfortunaly

[boreal glacier]

potrzebuje polskiego moderatora bo dostałem bana w grze nawet niegrając

!

po 5 dniach chcem sie zalogować i mam bana

[untold estuary]

How can I design a fur and suggest that they add it to the game?

[old smelt]

in #item-suggestions

[untold estuary]

thankss

[kindred flint]

Are any mods able to do something about this? It doesn't bother/affect me personally but if this person is harassing others, that's not ok.

[pure fossil]

I love how people think they're doing something useful by being assholes toward other people 💀

[brazen arch]

I also usually downvote most suggestions and I don't think anyone deserves that lmao

(furry is not an insult + He is jealous that you draw better than him)

[reef kelp]

im very late but ty c:

[kindred flint]

right 😭 😂

[kindred flint]

i agree!! no one should be harassed for voting lol. (and ty 🫶)

[ornate briar]

why can't I buy the small fox box even though I have enough cheese? It's greyed out, and I don't want to spend my fraises.

[shut torrent]

This happened to me too, try to get to 1700 cheese and it may work

This worked for me once

[slow dove]

just close the game and log in again it should be fixed

[humble slate]

What i am supposed to do

If i cant connect

And nobody can help me

Write on private discord? Support?

I tried everything to fix it

[shy marsh]

Click on another category in shop and then go back to it

And it should allow u to buy

[pulsar solstice]

Hello, so I have many accounts that I had connected to Facebook at the time, but now I can no longer connect them, could you help me? I really wanted to play the game again.

[ashen frost]

@sour spade hii! I've addef you. Are you free to dm?

[ashen frost]

M.b.t.

[broken idol]

Yall what’s that 1 thing where I can like color pick the furs easily

[maiden anvil]

fewfre's dressroom

[broken idol]

Ok so is that website or

[maiden anvil]

it's pinned in #fashion

you can also refer to this thread https://atelier801.com/topic?f=6&t=897285

[broken idol]

That doesn’t look what I mean idk how to explain it

I suck at explaining sorry

its kinda like this

I MEAN YA DID HELP

[maiden anvil]

that's in fewfre's dressroom

[broken idol]

;-;

Wow oki idk how to get there then😂

[maiden anvil]

it's in the pinned messages in #fashion

if you have the ruffle extension for your browser you can also access it here https://projects.fewfre.com/a801/transformice/dressroom/

[broken idol]

i didnt. but now i am downlaoding it

omg ok this is far to confusing idk anything about folders and that stuff T-T ima need a frinds to do this for me

[maiden anvil]

if you need color codes for a specific fur you can check the forum thread I linked above

[broken idol]

well i wanna make an outfit to go with the fox tail

and it still looks off but i thibk it worked good enough for me to just work on

maybe bc im sick idk, BUT thank you for the help really

[maiden anvil]

#FFFAE7
#ED7134
#EC6134

[broken idol]

[tiny vine]

good evening! I need help removing my name from the transformice's donators page. I've tried contacting atelier801 through the website's contact form but had no response (it's been more than a month). is there anyone, an admin or someone, who could help me with this?

[thorny furnace]

What the helll howww???????????

18 cheese= 10.1k sham 😄 ?1

[broken idol]

hacked or just didnt get cheese to much

hay. with the thing im messing with, with the "colors" furr it does NOT show me the codes to the furs it just shows more other furs

or lik.. it does give me the codes but doesnt show the right mice i should say

[flint sage]

how can i get my pfp back on tfm i havent been on in ages and im on macbook i tried /avatar and nothing pops up

[maiden anvil]

#chat message try this

[flint sage]

omg ogm omg tysm that worked!!

[maiden anvil]

np!!

[rare light]

are fashion squad applications still being looked at?

[old smelt]

if I'm not mistaken, yes

[maiden anvil]

they are

keep an eye on your atelier801 inbox

[rare light]

alright thanks so much!

[maiden anvil]

np!

[tacit barn]

i forgot passoword to my old e-mail and i can't reset password for my old account how can i get it 😦

[maiden anvil]

send a contact form here https://atelier801.com/contact

[twilit gate]

Witam, można zapytać moda odnośnie jednej sprawy ?

[hybrid wyvern]

Why can't i gift fur ingame?

[twilit gate]

@hybrid wyvern probably the person you want to send the fur already has it

[old smelt]

reach out to Anvella if she is free

[twilit gate]

@old smelt conversation is over, but thanks for popping me up

[old smelt]

no problem!

[thorn wharf]

?

[undone panther]

Hmmm bro

I think

You opened hack

[pure fossil]

Wdym "hack" it says compromised account

[dapper edge]

Are profile pictures broken on the forums? I was able to upload a tribe picture fine and it load but it seems like the actual resolving of the image on the backend is just not working at all for new pfps

its not a 404 either as signified by the status right there, just out right refusing to throw any status

[maiden anvil]

you need to use the /avatar command in-game

[dapper edge]

Ahhh

Thank you!

[maiden anvil]

of course!

[shadow quartz]

i can't play 😭

and i need to pay cheese..............

[maiden anvil]

#help message try this

[shadow quartz]

i don't understand so good

i think my traslator is wrong ;-;

[maiden anvil]

write this in the search box, then run it as admin. enter the command ipconfig /flushdns

[shadow quartz]

I typed cmd and nothing comes out

[dapper edge]

Windows key + r and type cmd

also you seem to be on windows 7 and the TLS driver for that is so out of date i think most sites actively refuse connection now

due to security

[shadow quartz]

i type that and nothing happens

[dapper edge]

what happens if you run this, its just the above command in a batch file which you can double click

windows should be able to run this, if nothing happens again something is really wrong with your system

[shadow quartz]

idk whats wrong

i can normally play dead maze

this happen in my laptop too

[torn venture]

how to open a funcorp folder in dc tfm?

[strong island]

i had like 300 cheese coins during the event and i just noticed that theyre gone?? i got only 30 now

[solid reef]

how often do they change?

[idle sky]

they change every tuesday

[solid reef]

tyy

[old smelt]

do you mean the funcorp channel? if yes, you need to verify your account

https://staff.atelier801.com/discord here

[opaque anvil]

my 2021 account was stolen and I already tried to send a message to support but it didn't work, should I try sending the message again?]

[torn venture]

thank you

[pulsar light]

Depends how long it has been since you've sent it

Cause I think it may take up to 2 weeks

[vestal thistle]

will you get a message if you are denied from fashion squad or do you only get one if you are accepted?

[old smelt]

only if you are accepted

[vestal thistle]

alright thank you. another question, how long does it typically take to get an acceptance message in your inbox?

[old smelt]

I don't own this information. It's better you ask the members of the Fashion Squad. But generally, it usually takes up to a month 😉

[twilit gate]

[worldly linden]

you get a message with the results regardless if you are accepted or rejected. it could take up to about a month or so

[twilit gate]

How i can be a verified user ?

[worldly linden]

you can verify here: https://staff.atelier801.com/discord

[twilit gate]

Alright, thanks

[wind epoch]

Hi uh.. my "verified user" said the private message is forbidden ¿How do I fix it?

Ohh I made it

[vestal thistle]

thank you so much!!

[rancid roost]

Help, my tfm stays like this and doesn't start

[rare light]

would it be possible to get my old #0000 tag back?

[pulsar light]

No

[rare light]

dies

[vocal ocean]

I've been having trouble trying to get into my old transformice account, I know the email and the username, but i'm not 100% sure on the numbers, are they significant to the forgot password because i've tried entering my information into the forgot password thing and it says nonexistent account

[opaque anvil]

whats ur username?

you can search on the forum your username and then get the numbers

[vocal ocean]

Katelovesmsp

[idle sky]

/room *#bolodefchoco0village

[opaque anvil]

found

Katelovesmsp #0282

[vocal ocean]

Tysm :))

[dusty spindle]

Olá, não estou conseguindo acessar o chat BR

[old smelt]

you need to verify your account

https://staff.atelier801.com/discord

[dusty spindle]

Pronto

[solid reef]

so today?

[zealous bloom]

any mod online?

[mental burrow]

here's list of currently online mods

[verbal hawk]

Map editor not working?

@void tusk @austere locust @worldly linden

[void tusk]

it's taking a while to load maps, but it's working

pls be patiente.

[verbal hawk]

@void tusk Thank u very much. People who design Survivor maps place the "DRAG" object in the order of 1,2,3. How do they do this?

[meager nacelle]

it is a survivor room thing

if you are playing in a survivor room, it will automatically place cannons and all of those sham items in the order you're used to in survivor

sadly, if you make map, i have no idea how you can test it to its full potential in utility or tribe house because of this

maybe ikke knows though

[idle sky]

around <t:1725973200:t> every tuesday

[sullen stump]

does the game offer a medal at the end of HOC? Could you explain to me how it works? this is the first time I participate in the ranking

[distant minnow]

yep you will get a badge at the end if you finish in the top 10

[dapper edge]

How does one obtain this badge or any of the other Dragon 2016-2017 event items apart from Little Dragon in the village? This account was made in 2021

were they in prior rotation and wasnt updated on the wiki?

[pure fossil]

Maybe they opened a global event chest idk

[proud python]

dragon chest came back a few times

[dapper edge]

Oh okay!

[silk ingot]

perdi o email da minha conta e quero trocar o email

me ajudem pf

I LOST ACCESS TO MY ACCOUNT'S EMAIL AND I WANT TO CHANGE MY EMAIL, PLEASE HELP ME

[coral musk]

atelier801.com/contact
fill in English

[silk ingot]

tyyyyy

[sullen stump]

tysm!

[rustic condor]

i can't see shaman items on discount

like

ever

relogs doesnt help

[rustic condor]

ah ty

that's annoying

i just dont see some shaman items in shop

for some reason

[karmic swift]

I can't either for a big amount of them, must deal with it

Every new sale is posted in #chat and put in pinned messages

[rustic condor]

oh okay that's great

i was afraid that ill miss fox anvil

thanks

[ornate briar]

any mod online?

[near mural]

They haven't given me the cannon that I won in the raffle yet. Since I'm a first-timer, how long does it take on average to win?

[idle sky]

varies, depends on when matza is available

[flint harbor]

is the kitsune tail supposed to show up like this with the regular tail underneath? it wasnt like this earlier so im wondering if its just a me thing or if its bugged or something

[sudden glade]

Yep i am having the same problem too i think it is bugged

[mental burrow]

double tail

[bleak dew]

Hi,

My account was banned AND i dont know why. What can i do?

[mental burrow]

guess you can text the moderator, explain what happened and maybe he/she will help ya

[wise knot]

does wnyone know what the new collector items are based on

[frank bluff]

mod br on?

how can i talk with mods?

[mental burrow]

"nobody would break rules anymore" // a lot of people still getting perms for cheating/BoS/inappropriate behaviour on chat

lol

you just got an answer why wouldn't admins unban every permed acc and you still complain

[stable glen]

wheres a list of new titles and how many mice u need to save to get them?

[karmic swift]

Work in progress : #chat message

[lyric compass]

Im not from BR but I can help if you speak English. DM me

[rich pebble]

I didn't get the badge :D

help

[odd fractal]

u get it but it doesn’t pop up as ‘You just won a new badge!’, u just gotta refresh for it to appear

[rich pebble]

u mean close the game and open again?

[odd fractal]

yep

[rich pebble]

👌🏽

[ancient arrow]

hey how do i verify

mod ppl?

[flint harbor]

https://staff.atelier801.com/discord <- if you go here and do what it says itll automatically verify you

[humble slate]

What is reason of ban

[mental burrow]

gosc ci literally napisal ze nie wie dlaczego XDD

[humble slate]

No nie rozumiesz

[humble slate]

Pytam co mu pisze w powodzie bana

I co robił przedtem

[shy marsh]

HELP I can't get french chat

[mental burrow]

choose french flag in #rules-and-roles, you have FI which is for finland i guess

oh nvm

[shy marsh]

It doesn't work

[mental burrow]

bot is not responding

well... now you need to wait until servers of that bot will get fixed

how long does it take? no one knows

not even bot's admins i think

[shy marsh]

[sour iris]

from what character are the new cosmetics from the shop

[raw cove]

— European badger fur
— Galo hair
— Leather jacket
— Tribal tattoo

[shrewd hornet]

[fiery thistle]

hola alguien me ayuda apelar ban?

[fickle mountain]

hi i made new acc cuz i thought my last one was deleted and i bought strawberries, so i wanted to give myself a gift but i dont have an option to do so (on my old acc i can; same mail, steam account), what can i do?

[shy marsh]

@fickle mountain

[fickle mountain]

ty ❤️

[maiden anvil]

gave you the role!

[shy marsh]

Thank yew

[maiden anvil]

ofc xx

[autumn furnace]

Hi, how can I change my avatar if the /avatar command doesn't work?

[maiden anvil]

#chat message try this

[autumn furnace]

I don't understand what I should do :c

[maiden anvil]

download the transformice file from that message and then adobe air from the second link

then try using /avatar again

[autumn furnace]

I already did it and it doesn't work, do I have to unzip it in a specific folder?

[maiden anvil]

I believe you just have to run it as usual

make sure the image you're trying to use is smaller than 512kbs

[autumn furnace]

I already downloaded the files and restarted the game from Steam, I put the /avatar command and nothing happens

[humble basalt]

Dear Admins,

I would like to sincerely apologize for my past actions, and I am begging you to please consider unbanning my account. I have been banned for years now, and I truly miss the game that brought me so much joy. I've invested a lot of time and money into this account, and it holds a special place in my heart. I would love the chance to play again, relive the nostalgia, and experience what once meant so much to me.

I promise I will never cheat again and will fully adhere to the rules moving forward. I would be incredibly grateful if you could give me another chance to return to the community.

Please reconsider your decision and help me enjoy the game I love once again.

Thank you for your understanding and help!

Sincerely,
[Epresdomi]

[zinc summit]

@verbal solstice i need your help

[verbal solstice]

my dms are open

[shy marsh]

Hi! I have a quick question. For#1231145083475202048, I noticed you can't make a post for price adjustments of items or fraises, but does this also apply for exchanges? Like sham coins for titles and/or badges

[shy marsh]

hi i need a parkour moderator

[maiden anvil]

contact a moderator privately

np!

[lyric patrol]

Help me, what do I do if the atelier doesn't respond to me because my account has been banned?

Which atelier member can I contact or what should I do?

[old smelt]

contact any moderator, I believe they will help you

[lyric patrol]

mods disable his whisper

[old smelt]

try to reach out to CutieAngel, her DMs are always open

she will reply to you if she is free