#help
1 messages · Page 30 of 1
Just had a quick small question. I'm trying to reset the email linked to my account since I no longer have access to it, but I've had this account since 2016, play TFM irregularly and cannot remember a lot of the information that's being requested. My IP is also dynamic thanks to my weird ISPs so the address question is kind of invalid. Do I still have a shot at getting my email changed or should I just give up immediately
I'd highly recommend filling it out regardless, be honest when you don't know the answer but give as much accurate information as possible
I did fill it out and tried to give as much information as I could, fingers crossed I can get the email changed but I'd be understanding if it's not possible
Hi... i bought some fraises, but since the confirmation screen never showed up, i closed the game and i got charged but never really got the fraises added to my account. What can i do?
I fixed it!, it was just a pending payment not charged yet, i just made the purchase again and waited for about 10 minutes until the confirmation screen showed up
Best of luck!
I LOVE THAT SONG
u have good taste
also does anyone have any tips on doing that maneuver where u have a bar of chocolate and u jump to the other side of the bar
enter a #utility room with your username in the room name and type !map turnaround
they’re practice maps for that maneuver
THANK YOU
heyy, yesterday I changed my name in transformice, and I wanted to ask about changing my nickname also on the server
you just need to reverify your account
okey, thanks
np!
how to appeal a ban?
#help message read this message
Thanks
Does anyone have problem buying fraises through Steam? I clicked buy and nothing show up🥺
it takes a while for it to show
if you don't want to wait you can buy them through the forums with paypal
it's been like that for like a month atp 
I only play through Steam tho guess ill try again tmr
Hmmm how to do a competition shaman without skills
it's through the forums https://atelier801.com/account
Yes but i dont use paypal
ohhhh oki oki
hello. im need help with utillity rooms. i find out that you cant play music there
I don't think you can play music anywhere these days ever since flash died 
i wanna change my name but i dont remember my mail, its really old mail adress, is it still possible to change name?
in the link, i have to write mail adress for contact, i reallly dont remember my mail lol
it asks for an email address you have access to so they can reply to you
oh okay really thank y
np!
heloo i have question
what's up?
i seaching japan expo, does anyone give me ?
gg 
are users automatically notified when there are giveaways?
like are there any roles to get notified or something else
okay thanks!
np!
I sent a message to Atelier 801 support at transformice, I needed an admin to resolve it. I am from Brazil
how long has it been since you sent it?
about 9 days
if you don't get an answer once it's been two weeks, please contact a staff member privately
ok, thanks
how can i get the vector graphic for the mouse
it's pinned in #item-suggestions
thank you!
what's up?
Hi
So i cant add a picture to my profile
I've tried 2 different images
And they both didnt work
Why is that?
are you doing it through the /avatar command in-game?
Ik px?
try 150x150
you need to do it in-game
Ill
you won't be able to do it through the forums anymore
you can use other dimensions as long as it's a square image
Is the requirement to buy gifts working for everyone? I mean, my friend didn't buy any fur/color and could give gifts to others (she gathered like 600-700cc).
The requirements are different and constantly changing, they're no longer publicised because of how often it changes
Oh, I see. Thanks💖
with snaptap on razer keyboards and SOCD on wooting there has been controversy whether this is cheating in certain games. is it considered cheating/macroing/scripting in this game?
yeah
hi, I changed my username to Mitzie on atelier801, the tag is still the same, can someone help me be able to change my username to Mitzie#7278 in this server? :)
Done!
thank you! 🩷
you can buy them through the forums if you have paypal
if you're trying to buy them while playing on steam, the pop-up will show up after a few minutes
can i speak with a mod please
private
any i just got banned for no reason while playing
@graceful burrow
any mod?
the pop-up dont show
thank you
@maiden anvil could you edit this message?
apparently these roles don’t exist anymore
but i recall they’re mod and senti roles
I can't, I didn't write the message 
oh
guess there’s no way to edit it if not meli itself
sales squad and flash squad are missing too…. i think it would be a cool idea to remake that “thread” since things changed and these messages can’t be edited anymore
it's on the to-do list
oh and event squad… (if it still exists)
oh nice!
DM me
What days does the game get updates?
typically thursdays
i added accept request on discord
You don’t need to add me to DM me :>
it doesnt let me when i dm
message could not be delivered
Do you have server DM’s disabled
maybe idk what that is
Melibellule doesn't work on this game anymore.
please don't ping Meli
You can enable them this way
found it
hello my game just crashed and i cant even load in to login screen, game says i game incorrect version, but i reinstalled, restarted my computer, and still nothing. Any ideas?
Same to me
same
the servers are hiccuping, please just wait
Does anyone know what it means when a map has a stinky cheese where the map code appears?
why does the game keep lagging
that’s a bug. report it in #bugs-and-errors-old next time
they were asking a question, it's fine to post it here 
Is it possible to log into an older account that isnt linked to steam?(the acc in question was made in 2012 according to the forum, i just can't remember the password to it for the life of me)
if you have access to the email it's registered to you can reset the password
otherwise you'll have to try through the contact form
Hmm, lemme try that
I miiight have to go through the contact form, when i try to reset the pw to this older acc it gives me an "invalid email" popup
And i think i know why, its probably registered to an older email my mom made for me than i dont have anymore.
good luck!!
Where is the contact form, btw? Im having a stupid moment rn
Ty!!
np!
guys, exit lag give me a ban
you likely logged in with a banned IP. turn off exit lag and try to log in again
why does the game keep glitching out 😭
Hi, i had an account like 4 years ago and i want to start playing this game bc i found its kinda lowkey fun and i tried to login with my username but i dont remember my password so i tried to reset it but it was on my old email that i dont have anymore. Is it possible i will get the account back?
https://atelier801.com/contact send a contact form here
ok thanks, sent
i need help from moderator
Fraise purchases arent working atm?
you can buy them through the forums
buying them through steam still works, but the pop-up takes a while to show
Tried on steam, didnt show for 10 mins. Might be a steam issue now + the tfm server issue. Will use forum next time I just waited the 10 mins for it to show and waited for the confirm (another 10 mins xd)
does this disappear if i relog orr
no need, you can just go into an international room then return to the one you were in
oki ty
#item-suggestions message are chai's items actually collector? I didn't see the time limit on it
not sure, but a flash squad member would probably be able to confirm
@vale pecan thank you!!!

how do i join flash squad
hi
when i try to join parkour map there is writing like this
#Parkour'dan kalıcı olarak yasaklandınız. (You are permanently banned from parkour)
someone can help me
you'd have to reach out to parkour staff, there's an invite to the server here https://transformice.fandom.com/wiki/Parkour
thankss
Hello, what can I do to recover an account but it asks for my email and I no longer have access to that email
the contact form asks for an email address you have access to so they can reply to your request
Where can I do that?
grax
Hello, I can't connect my account to discord
when I want to do it, it writes to me that it is not allowed on the forum
are you logged into the forums?
yep
i can send you video in pv if you wann
What's going on
if you can't verify your account by yourself, you can dm a staff member in the forums and they'll manually verify you 
thx ❤️
any mod contact?
erm does anyone know?
i dont believe we're looking for anyone right now, sorry ^^;
we still already have a large number of furs and other items made it flash
ohhh okay, thanks!
does anyone know if theres a chance that all collector items will come back next anniversary?
I can't update my profile picture i tried many pictures it didn't change anything
Went to atelier801 and changed my avatar like 5 times nothing changed
maybe but ive seen literally every item come back in rotation during sales so just keep an eye on those
if you're on mac you gotta download a different viewer
someone linked it here
What does that means?
Are paypal purchases not available at the moment?
should be
ive tried yesterday and today but to no success :(
It shows the fraise screen on the browser but theres no such confirmation in game
try through the forums
Alr!
It worked, thank you!!
Is there a way to verify like a tfm account in here?
Ty 🫶🏻
Before, I used to be able to attach all shaman customizations to an outfit
Is that no longer the case or is that a problem thats currently being investigated?
Is it still possible to modify pfp through forums?
Um, why am I not authorized to speak in the Vanilla 1 room?
I did a report on someone and got karma or something, and now I can't talk?
its a bug, go to an international room and return to the room youre in and it should work
send a contact form https://atelier801.com/contact and request an email change
no, use the /avatar command in-game
What is happening to the game server
Bom dia algum Br pra me ajudar pfvr
I can't log in?
Same! I tried logging in by email and username and everytime i try it just shows this :(
I've been waiting for like an hour
it's been working though
i guess ill go do human things 
it's been working fine on my end so I'm not sure what the issue could be 
Hi mods, just wanted to let you know you could also contact me on Discord regarding the ticket I've submitted 🙂
if you've sent in a contact form, the contact form admins will get in touch with you through the email address you provided 
That's what I've done indeed, thank you for letting me know 🙂
of course!
hi, is there any solution for a not working command /avatar on Mac? also i have a problem with buying strawberries: when i click at the shop and then "buy strawberries" nothing shows
avatar: #help message
as for the fraises, the pop-up is a bit delayed, but it does appear eventually. alternatively, if you have paypal, you can buy them through the forums in the meantime
okay thank you
This is unfair i got banned for NO reason 72 hours. i wasn't even talking!! what is this? this is so unfair im litearly gonna quit.
please contact a moderator privately
i alr did!
this is the proof of my ban
pls pls i want to get my acc back
i dont have anything but this
@topaz eagle
@maiden anvil
😳 omg, it's so unfair, i'm so sorry
i want my acc 😭
🥺
You can message me. Please include your username and reason for ban in the message.
oki
how often do items from /dressing become available in the shop?
Feel free to send a DM, my DMs are open!
sales change every 3 days
questions...
whats this?
why does it keep going up ?
why do i lag harder when the numbers are higher?
there's a quick explanation there
thanks
Guys alot of my items in my inventory are blank and not showing up on my mouse :( what do i do?
hi i haven’t been able to open the app since april :/ nothing has helped i tried deleting steam and tfm and the steam game error fixes that i have came across haven’t worked either, i have mac
did they help you? 
i see the nick of a moderator who left the team
How does one change the color of there shaman? I see ppl say “just click the feather” but I haven’t seen one for a while
you have to save 1000 mice first
Ohhhh…. Not a single video said that-
Sorry I’m on a whole new account bc I lost mine liek 8 years ago-
And I’m relearning everything
erm i got muted for being homophobic when i'm literally fuckin gay as hell myself, can i make a mute appeal or just have to wait it out?
tyty
what's up
So
Can i transfer furs and other stuff from an acc to other one?
no
How does one do that? I have not been able to find a way to do that. I think I remember my old accounts name! So it be cool to transfer my items
you need one of those items, then click the little present icon to the right, and select the inventory items (not shop items)
Ohhh thanks!!
np!
use the mac download that someone linked in here
credit: karasu
you gotta download adobe air for it to work
guys who got any pepper seed or lemon seed i need it
Why aren't avatars working properly?
They are not being displayed in the account section nor in the Transformice
I am talking about images in the Transformice profile which are displayed on the right
Not sure where else to put this message and photo
I think it might be that user Angreifer that is drawing it
snitch
Lol, sorry that I don't want a racial slur in a game meant for everyone 👍
still a snitch
Cool
Could anyone help me with the avatar picture in Transformice? I have cropped the picture to 100x100px and the current size of it is 21.4 KB. It cannot be used as /avatar (Because it is simply not being set) and no message is being displayed after submitting it. I cannot do anything about it and I have no idea what to do next.
Are the helpers awake right now?
are you on steam?
Sorry 
we ask to please not use this server for in-game reports 
okay sorry
Yes
does the file selection window pop up at all?
same thing is happening to me im on mac :/
check format, I recommend using .png
where do i change
you can search for sites on google like .whatever to .png
it is still not working, jpg or png not working, i resized it, it doesnt work

are you on steam?
are you using the regular version of the steam standalone? or electron beta?
just normal steam
and you're on windows?
yea
that's odd
does the file selection window appear at all? or no?
should be an issue with the file itself then
i tried many times
with other images? or just that one
.jpg .png
but yes i tried with other images
and have you relogged?
yes
many times
it happened today
idk if yesterday or any time
i heard that some players have issues with this too so
i cant be alone in this ne
one
could also be a cache issue
i think its just a bug
When do skins come back around? I thought i owned this skin already on a older account but I don’t-
sales change every 3 days
Ohh sweet
how long i gotta wait until i can put avatar on new account?
I lost access to my account, I need help
I can log into my atelier801 account, but when i click "forgot password" in game, and put in my in game username and email, it says "non existent player"
Nvm fixed it
is there an error going on when changing your avatar?
Can someone help me unban my account that was unfairly banned?
happening to me
right? i want to change my avatar but the game wont let me for some reason
I can't change my avatar in the game. Is it just me?
It opens but after choosing the image there is no message nor image in my profile shown
/avatar command seems broken, i tried to upload a pic on my alt but no message was shown
Same as Atelier 801
yes, tru
i tried in 2 standalones and not working
in site too
u can't put avatars on forum anymore even if u select the image, thats not a bug. only /avatar command in game but looks like thats broken too
yes, this is broken

Did you try by steam?
on steam doesnt work too
the best you can do is ask for everyone ban him with /ban { username with hashtag }
He was afk no need to ban
im need help 😄
im found out my very old account and reset passoword so i can log in
but it said that im banned for compromised account 😄 wtf 😄
you'll need to send a contact form
by some Matisiapi
good luck!
thanks
caan someone tell me what these are for https://prnt.sc/nvk-FxyDGwC- cant find any npc that trades for it in village
you can trade them with event npcs for consumables (although none of the npcs from the current gardening event are asking for them)
ty
When will the in-game command be fixed approximately?
nobody knows until developers fix
#help message please refer to the links in this message
the ban message should have a reason
you can use the links then
some mods might have discord DMs open but they might not handle ban appeals via discord
which npcs trade shells coins nd what r consumables
I have like 400+ of them idk what to do w em
https://transformice.fandom.com/wiki/Inventory for consumables
Bzzrella from the bzz event will trade consumables for your shell coins
august 29
we don't know
i want to change my pw but i dont have access to my email anymore, can someone help me?
i wanna change my email
Open the forum and do contact for email change
ty
yw
wondering how i gonna get replied on the submit for unban. becose when im try log in on the website it say that they cant let me log in due being banned 🤣
they send you an email
oh okay. im hope i get replied soon 
if you don't get an answer within two weeks, contact a staff member privately
okay 🙂
hmmm im go create transformice song 😄
where we can showoff our works? so i dont place it in wrong channel 😄
what works?
music, going to create song about transformice 😄
there's not a dedicated channel for that
i see
if you could verify your account (even just a temporary one to use while your contact form doesn't get handled) you'd get access to the fanart channels
so it could potentially fit in there
well not sure how to get verified 😄 im on this server for like week 😄 maybe two
#chat message there are instructions here
but you need to be logged into the forums
yep finished now 😄
Hi! So, I used to play this game in 2014-2016 and I wanted to recover my old accounts, but I don't know either the password or usernames (I used to create a lot since I had a bad memory and forgot all the pass) and I wanted to know if there's a way for me to recover the user of them only with the gmail?
is there any way where i can see my email ? bc i cant remember it but neither the password
no, you'd have to send a contact form to request an email change
UNBLOCK ME
Nvm don't wtf is that about me
?
cheater
some of my saved outifts have changed to the original colour of the items and i didn’t even change them… bug? :/
usually because more customization slots were added to those items
yall
i bought that smiley garden event emoji
but it dont let me use it
i think im gonna nuke the whole world
my ladybug count on my profile calendar is stuck at 2/10 help
it only increases when you use them
Oh okay thanks
hello why i didnt get these items from the event chest? i dont have them, is it possible to get them somehow or it just wasnt added to the chest? i feel a bit scammed because i wanted to get this mask
Hi, anyone know why command /avatar doesn't work?
When I will be able to post pictures?
Which app is better in terms of performance? PC version or Steam version?
i think 6 months need to pass before rewards can be added to chests
Oh they for sure didnt add those in yet, since this was this years event rewards
hey does anyone know how to change your avatar ? I tried using the command but it doesn't appear to be working
I tried deleting it via the forums but when I delete it and choose another avatar, it actually returns to the old one instead of applying the one I chose
cant change avatar rn everything broken
Hello
Why some of the box skins are invisible?
Not just boxes tho
Can someone heeelp
someone answer this question pls cus it doesn't rlly work for my friend and me too ☹️
no idea
its not a big deal dude just a picture
it keeps loading
try a different browser or try clearing your browser's cache
if it still doesn't work you can message a staff member in the forums and ask them to manually verify you
do u give ur id to get verified or what
no
oh ok good
@maiden anvil
yes?
@maiden anvil
hello
that has been an issue for years, plus the game is capped at 60 fps iirc
Ok, is there a solution because when I play as Shaman, some tools are delayed in arriving with the mouse?
you could always try a different standalone, close the other apps on your computer
Hello, I need help, is there any admin or anyone to help?
what do you need help with?
What time will the site come back to play?
o servidor reiniciou
só aguardar
I got perma banned 6 years ago on my old account and I would want to talk to someone about it
I would love to get that account back.. It's a big piece of memory for me, and I got perm banned on it because I was young and put my password on some sketchy site
you'd have to contact a moderator, there are some helpful links in this message #help message
só aguardar
Thank you!!
any mod can kick me so fast please 😭
just wait a few seconds
kick him to change password please
💀 help me fasttt
oh my god i changed the password
we r happy for u
"Your next ban for discriminatory behaviour of any sort will result in your account being permanently banned."
does this warning ever reset?
or will my next ban no matter if its next month or next century be a perm
That warning stays forever.
if that ever occurs, is it possible to appeal?
asking because i got a few bans for hating jews when im jewish myslef
No
so i cant appeal a perma ban?
Youre free to appeal something. But if you were warned with that reason, its due to a very extensive history. If you do it again, youre gonna be permanently banned.
guess i will chat with alts and vpn if thats the case
very limiting chat
thank you for info
i mean , i dont want to lost my account
to some mod's decision
One message removed from a suspended account.
One message removed from a suspended account.
hello
./silence 
There is a person trying to fix the pfp, but they cannot, i tried it on one of my alts and i didn't manage too, is there a problem with it right now or ? idk what to tell them
the command is currently not working afaik
and u cannot change it from forums either right?
correct 
cant seem to buy fraisies, when i press nothing happens
nevermind it was just veery delayed...
you can buy them through the forums if you have patpal. if you're trying to buy then through steam, the pop-up window is just delayed
oop
jinx
came during a draw map almost had me
I want help for Lovely 67 and I have been back to the game for 2 years. I have no game in my skills. I don’t know if anyone can help me.
Hey guys, I just came back after years without playing and figured out my account is banned, and the reason is: Compromised Account
How do I appeal it?
send a contact form here https://atelier801.com/contact
Aprecciate it
Hi there what did you need help with?
the game was working normally but for some reason when i'm trying to run it now it just gives me a blank window
i'm using the steam version on linux (debian and gnome x11)
I'm not a game mod sorry!
Is there a way to check to see how far our Lotus flower is??? Other than seeing that it’s opened I’ve used like 20 fertilizer and it’s been like 200 rounds? And it’s still only at the opening stage??
I think someone before said it isn't possible to check
Maybe this is only me but has anyone else’s tfm pfp disappeared? I’ve gone to change it on forum and nothing appears or happens 😓
yes, now they're set through the /avatar command in-game (although it's currently not working so you'll have to wait for a fix)
Hey! Is anyone else having trouble booting up the game? I haven't been able to access it on Steam or through a browser—I can see the loading bar momentarily when I open the game on Steam, but it disappears into a blue screen soon afterwards. I'd really appreciate any help regarding this! Thanks so much in advance!
#help message try this
Ooh, I'll definitely try that out! Thank you so much! <3
nope, and the lotus is 183 rounds, you have to use around 36-37 fertilizers or water cans
so gl!
thanks so much 🫶
@devout pier can u help me fast?
I fr played up to 200 rounds and 20 fertilizer- and it opened on the last fertilizer- I think I also used like 5 watering cans-
But now I’m just working on the green and I was told that one is 100 rounds!
But thx for telling me, will take notes on this as I really wanna learn and get better at this game again XD
hey, i opened a chest for the current garden event and i received no prize for opening it, no orb, item, title, anything. it could have been a glitch because i opened it at the end of the event round but it still took my tickets and whatever for it :(
have you checked your emotes
yes
so these are the rewards. double check the shop items (head, ear, mouth), try relogging
already relogged, i'll double check for the items but i didnt see any
okay okay i see the flower item now, my bad! i'm sorry for the confusion 
no worries!! happy to know it's sorted out 
Np!! the green one is 108 rounds I believe, might be wrong though
Good luck ^^
no
where can I ask mods about help?
here
I reported someone because out of blue they started talking on me in private chat, and after reporting it was me who ended up getting banned on chat for 3 hours >~>
is there something you can do about that?
I don't even know this guy, like he just dmed me and started calling me names
napisz do mnie na priv
okie
Hello! Is there a way to fix steam achievements? In 2018 I logged in TFM on steam with my acc. I have badge and everything but. There is few achievements I didnt earn and its kinda weird. I got ach-t for 9001 cheese, saving 10k mouses as a shaman but didnt get for 300, 1000 cheese and 100 and 2k as a shaman. I wish I could fix that
It`s about 1st places and hats too
If u have any advices I`ll be very thankful
Hi! I recently updated my imac (2019 ver) and transformice no longer opens, I've tried redownloading it but nothing seems to work. I've read that it's because tfm is a 32-bit game and mac doesn't support that but does anyone know if there's a 64-bit version available? Thanks!
#help message try this or steam
Hi guys! I;ve a problem with polish mods. They give me always bans. Can you help to contact with someone who will help me?
@everyone
the everyone ping doesn't work. please refer to this message for helpful links #help message
can you help me?
I'm not a game moderator
who is a game moderator?
yellow names on the members list >
❤️ ty
is there a way to change the tribe name?
no
When can i send gifts?
through the shop
if the button isn't showing up for you, there are some requirements you have to meet. the general ones are here #help message
all of them
np!
anyone know how to creat a duo sham only map for building with friends?
open the create a room interface > set the map rotation to 8
tyyy 
Hello, is there any mod online to help me? I rarely log into the game, only to check the new items on sale, and when I tried to log into my account, there was a notice that I was banned for hack (for 167 hours) 😦
are you using a vpn?
No, I have never used it but recently I had an internet issue and they had to reconfigure my IP
But that was last month, this month I was still able to log in
Thank you! ❤️
helpi forgot my password
When this event ends? (please ping)
22 august (bee) and 29 august (gardening)
tysm<3
im sure this has been asked a ton of times already so i apologize, but the ./avatar isnt working. im unable to upload a pfp. any tips?
what OS are you on? mac?
Is possible complete lua event on 1 week?
starting from scratch
i completed it in like 4-5 hours
Did anyone have this problem with steam transformice achievements? I got the better achievements but not the easier ones, for example I have "save 10 000 mice as shaman", but not "save 100 mice as shaman" which doesn't make any sense cause I obviously did 100 as well, I contacted steam but they said they can't do anything about it and I should contact the game support, but maybe one of u knows how to fix that?
Hi, can someone please tell me if the problem with avatars(pfp) is solved? I still can't put a picture in my profile. Can someone please tell me what I need to do?
where are you playing? windows or mac?
windows
steam?
yes
are you using the electron beta version?
Probably not. I've always had an avatar, and after a lot of people lost their photos, I still can't put one up😔
a fix was supposedly pushed so I'm not sure what the issue could be
does the file selection wndow open at all?
(but just in case, check whether or not you're using electron beta; right click transformice in your steam library, properties, betas. if it's on, turn it off)
Yes, it opens. When I put in a photo and click "confirm photo" nothing happens
I'll check now
check whether the image is smaller than 512kb
I checked. I don't have any beta versions
my picture weighs 28.5KB
no
that's so odd
you might just need to go without a pfp
have you relogged? cleared your steam cache?
I've tried all the options and it still doesn't work. I guess I'll just have to put up with the lack of photos in my profile
Thanks more for replying to me and trying to help!
a tribe?
yeah
okay so
When I put a picture on my Atelier account, it doesn't appear, what must I do
if you open the tribe menu by clicking the little cheese, there's a cog on the right side of the pop-up window
oh ok thanks a lot
np!
Avatar Workaround
1. Create Projector
- Download Adobe Flash Player 10 Projector on https://web.archive.org/web/20180102194136/http://fpdownload.macromedia.com/pub/flashplayer/updaters/10/flashplayer_10_sa.exe.
- Open the Adobe Flash Player 10 Projector and go to
File -> Open. - Put the link of SWF Transformice game on the input box http://www.transformice.com/Transformice.swf and press the button
Ok. - The game will load, after that you go to
File -> Create Projector, this will create a copy of the game saved directly into your memory disk. - Log-in into the game and try to change your avatar using the command
/avataragain.
2. Download the game
- Download Adobe Flash Player 10 Projector on https://web.archive.org/web/20180102194136/http://fpdownload.macromedia.com/pub/flashplayer/updaters/10/flashplayer_10_sa.exe.
- Download the game on http://www.transformice.com/Transformice.swf.
- Open the SWF with Adobe Flash Player 10 Projector.
- Log-in into the game and try to change your avatar using the command
/avataragain.
FAQ
Why avatar isn't working as expected?
Internally the game try to save your Avatar Image using a simple HTTP POST request, due to security reasons, the request cannot be completed. Flash Player by default enforces something called Cross-Domain policy, a simple file that makes sure that multiple domains have permissions to access each other, this file is located at http://avatars.atelier801.com/crossdomain.xml, this file isn't well configured as already explained in this post #1257113944154181685 message.
Why the use of Adobe Flash Player 10?
Adobe Flash Player 10 lacks of some functions added after the version 11 makes the use of a loader (Transformice requirement) not necessary, being possible to load the game directly into the memory and bypass the Cross-Domain issues.
Video
you are the best
This should be pinned
THANK U SO MUCHHHH
@topaz eagle how can i get the plushies from your last video? i’m willing to sell my kidney for them
me & you 🫡
You cannot get them any longer, it used to be possible at the prior conventions if i recall correctly?
Now only if there's some contest or anything hosted by a community, last I heard was in the FR server i believe (but delivery was only to people located there since shipping can cost a handful otherwise along with issues of custom and all that).
Is anyone else having trouble with TFM loading today?
My loading screen only loads sometimes. And when it does the interface of the game is glitchy and all the mice are naked even though the room isn't anywhere near full
Hello guys, could someone please help me? Today, after a long time, I accessed my old account to update some information since I'm doing this for all my games. However, I encountered a problem: I wanted to change the email associated with my account, but I no longer have access to the old email linked to it. How can I get assistance or where should I reach out for help?
send a contact form https://atelier801.com/contact
Sure, I'll give it a try. Thank you very much
Tbh they could have people pay for that if anything
Or just sell merch
Though customs arent a problem as long as youre located in the EU
What i have to do to can write messages on chats here (Ping Please)
some community channels require you to verify your account
hi, can anyone tell me why I can't send gift to anyone?
I can't find any button or anythin..
try verifying game files
you need to unlock it first. the current requirements aren't public but this message has some general guidelines #help message
Hey all my event items suddenly disappeared (to everyone in the room). Relog did nothing #help
Everyones items dissapeared, mods, what is going on?
Where is my items?!
Say goodbye to your items 💔
RIP our items 💔
some mod call me chat, i need it
hi so i recently made a new account out of nostalgia, but failed to realize that i had to validate my email and ended up logging out of my account on the atelier801 site. now whenever i try to log into the site or the game itself, it tells me that my account is invalid. is there any way of getting that new account back, or should i just make another one with my email?
are you including the #tag after your username when you try to log in?
ah no i haven't been, i'll try doing that
please do!
it worked, thanks so much!
of course!! 
Yeah, I’m just wondering is there a way to suspend an account??
I don’t really care that much anymore because I have them blocked.. but they would literally like say that I was being homophobic.? And it got annoying. And then they would whisper me that they are gonna hack my account (which i didn’t believe and they never did) and even when I left that server they we’re still whispering me- but then they stared to do the same stuff to my friends :|౯
They said they were just being a troll but idk it was annoying. I just feel if their account could get suspended not banned. They would learn a lesson.
do you mean like just being able to use cc towards your shop? you should just be able to click "use" in your inventory and itll apply it to ur cheese count in the shop, unless i misunderstood
yes but I js found that u can get 200cc per day
so like basically 200 clicks per day.....
I need help, Steam achievements won't update (I've done what it says in the achievement), what should I do in such a situation?
have u messed around w tfm and steam files on ur pc
when u delete some files
it also affects achievement update
no I mean
if u ever done smth
w files that r between tfm n steam
it's that reason
other than that
steam soemtimes bugs out
did u try removing it from ur PC n it installing it again
yea but its not working
well thennn maybe there r other possibilities but
one of em ik is
u can search on yt on how to get steam achievements wout playing the game
if u rlly did the requirements for the achievement
then ion think ur gonna b selfish to do that
since steam so glitchy
I think that happens when the games r small size like tfm is literally mbs
idk I'm not sure
Is there a moderator there to help? because those in the game don't do anything
@shy marsh @verbal solstice @devout pier
hi, I was having dinner but I’m free now
hello , so i hade a very old acc linked to my email, today i wanted to come back to the game to play it , but for someone reason when longing or even when going to "forgot password" its says the acc isnt linked ,or the email is invalid
does an email get invalid after long time of not playing ?
@shy marsh
@coral musk
and sry for tagging
did you include # while logging in?
u mean name ?
hashtag
Also when you're creating an account and put e-mail, this e-mail is not linked yet.. it needs to be later confirmed on forums
If you value this account you can send contact form atelier801.com/contact > forgotten password/e-mail change
stfu rats
anyways
@shy marsh @coral musk is there npc that trades ur inventory cheese to shop cheese
nope dude only 200 click to get 200 inventory cheese to your shop everyday
we already told you that there is no such npc
why can't I change my profile picture? This option doesn't work for me
it's bugged rn
try this
it worked for me
no one told me bru
But just to make sure , an acc doesn't Just get invalid just caz no one log in it for a long time?
bruh
Good afternoon, I would like to recover or change the password of my old account, I never linked it to any email, I haven't played on it for a few years
hi! please send a contact form here https://atelier801.com/contact
how to get Pro title?
700 bootcamps
RIP
mood
⬆️ felt that
Hi! Is there a mod I could chat with? I got ban and literally I just came back to the game today. I didn't play for like 3 - 4 months
Are room limits currently bugged?
The room limit breaks cuz of lua, so you'd have to create new ones everytime or just disable event
what community do you mostly play on?
ES
When I try to buy strawberries, the screen just closes.
How come? Maybe because I have to have so many hours of play?
you can buy them through the forums if you have PayPal
Thanks
One message removed from a suspended account.
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are you playing through steam
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they are working..
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download adobe from the first link and transformice.exe from the second
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go to transformice.com and download the windows version
#help message try this alternative please
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have you tried this? #help message
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have you tried resetting your router?
One message removed from a suspended account.
One message removed from a suspended account.
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here's some more potential fixes
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you won't need adobe AIR for the steam version, you'll need it for the official .exe
https://transformice.com/ you can get the official .exe from here
One message removed from a suspended account.
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you do, but not for steam
i need help getting my old account back
have you sent a contact form?
yea but i dont think its gonna work
i can only remember its email
nothing else
oof
if you create another account under the same email and then use the email to try to log in (in the game, not in the forums) it should show you a list of accounts registered under that email
you could use that to try and figure out the username
How can I know from whom did I get mute? Cuz I got the most unreasonable mute ever rn
i have a question , is it possible for an acc to be invalid after long time of not joining or using the acc ?
hmmm
but for some reason , when i try to use forgot password to get a new password
its says email invalid
idk why
the email associated with the account can either be wrong or might have been changed
no no
am 100% about the email
caz when i join the game from the game it self , i use the email in the user name place
but when i click forgot password
and put name and email it says invalid
are you including the #tag after your username?
could be
do you know your tag?
no its been a year or 2 since last time
i joined
i got the game from steam , is the a possible way to get the # from steam ?
you mentioned you're able to log in with your email, so you can log into the game with your email and open your profile
?
otherwise someone can search for your username in the forums and try to find your account
the problem neither the game nor the website accept my email
boths says my acc is invalid
what's your username?
its was Lazy
yeah, unfortunately that's a common username so it will take a long while to try and find it
you could always try asking a moderator for help
How did I get permanently banned, if I'm the only one who has access to the account? There's nothing wrong with this, this is my second account that's been banned like this, I want answers about my two banned accounts.
please don't appeal sanctions here; contact a moderator privately instead 
@maiden anvil oi, eu tenho que adquirir esse cargo de verified para mudar meu nome aqui no servidor?
oii, não, só reverificar a conta
consegui fazer aqui, valeu
i thought cuz i need help, okay thx
who can is helping with grey screen login??
#help message try this
Thanx
funny enough this workaround for /avatar didn't work for me, but the Windows standalone (uses Adobe AIR) worked for me...
https://www.transformice.com/Transformice.exe
Hey @maiden anvil , I wanted to ask because is been 21 days since the last giveaway, was wondering when will it be sent?
you're asking when the item will be sent to you if you won a giveaway?
or am I understanding it wrong
yes that's correct
the request has likely already been put in, so Matza will send you the item when she's available
alrighty thank you ❤️
no problem qt
@hardy saffron I messaged you for more information 📩
Is there a possibility that the account will be opened again after a BoS ban in five years?
hi
don't have mod only
There are no online moderators in the game How do I close a report?
I got banned for 72h for “ apology for nazism”?
Whats that dude i was just chillin’ in village i didnt even talk
it doesnt work when i press buy fraises in shop^^ why is that o.o
ive been trying for a couple days now x_x
i want the collector fur so bad x_x
it works, the pop-up window is just delayed. if you have paypal you can buy fraises through the forums
oh btw thank you soooo much for the help
i tried to send msg to support but they couldnt help , but caz i did it the way u said here
i found the # of my lost acc
and was able to get the # and change the password , and got my acc back ty again
ahh happy to hear it!!
:D ty
Really broken tech, I have 100 bank accs on same mail so cant lose them

@maiden anvil
yes?
I sent a contact from my account, until today they haven't answered me, what can I do?
if it has been two weeks, please contact a staff member
Where can I call a staff member?
you can dm them here on discord
they're on the members list to the right >
Modo#0010 ?
that works, yes
OK
you need to verify your account to send images
if you're running into issues with the verification tool, you can message a staff member in the forums/in-game and they'll manually verify you 
EZZZZZ
100 tries
n now im in
what that do
exactly
it says it restores some of my uh
''power''
but like which
power
I think this explains it quite well
ok so
if i use it
i can receive skills from other categories like spiritual guide wind master
etcc
right
only the ones you've unlocked
right
ok
it doesnt let me click it
i mean save it
when i click it
it js dont let me use it
do you have divine mode unlocked?
this is the icon for divine mode
the skill tree is something different
idk