#help
1 messages ยท Page 28 of 1
how would i do that? i uninstalled and reinstalled it and even restarted my laptop
i donโt know what that is,,,,
go into your steam library, right click the game in the library, and click properties
there should be an option about betas. select electron
did cate's way end up working?
ok i reinstalled it that way and now i only see the pale blue screen :(
D:
nooo
if youve reinstalled and restarted, its not a task manager issue, so me no able to help, very sorry T^T
thanks anyway ๐
How do you make a suggestion? I can't send a message in the channel so I thought maybe I had to make a thread but I have no idea how to do that either.
Thank you!
np!
I was banned for 750 hours of injustice. The reason was cursing, and I did not insult anyone. Server name: Ekro#0010 This person is not fit to be a moderator. Start.
if you believe you've been unfairly banned, please contact a moderator privately. this server isn't the place for it 
Is there a download for linux?
Thank you, I will give it a look!!
can someone help me with miceditor
who knows +Cool#0010
is there any moderator that can help retrieve my old account from back 2012-2015 maybe?
I forgot the username and password but i think i know the email and can prove that i have the email.
I want to recover the account because i remember i bought some cool skins in that account.
Thank you.
I even have the email validation from Transformice back from 2013 
have you sent in a contact form?
the contact form required a username ๐ฆ and i forgot my account username.
if you create another account using the same email then use the email to log into the game you should get a popup of the accounts registered under that email address
have you tried that?
wait let me try it
i didnt get the popup somehow by using the same email. its weird when i still have the email from transformice from back in 2013 ๐ฆ and i remember i also bought a skin.
does the confirmation email not include the username?
it only says this
Created on: 5 November 2013 at 16:35 (Delivered after 1 second)
From: Transformice noreply@transformice.com
To: xxxxxxxx@gmail.com
Subject: Email validation
the message:
In order to validate this email adress, copy-paste this code in the game :
XXXXX
i can send you the screenshot
I'm not staff!
oh ok
you could try contacting a staff member privately to see what can be done
if anything
okay thank you
How can I contact a tfm member?
help
I have already sent a survey with my data and how long will it take to get a response?
paypal?
owh
there is some mod called
+Cool#0010
No there isnโt
who has chests they can sell
Hi everyone, I have noticed the last few times I have played Transformice, costumes and sometimes whole mice and the pieces they put down are invisible!
Has anyone else had this issue, or have suggestions on how to fix it?
I also can't seem to use items as a shaman.
@thorny sail
Someone help with a little GJ PFV
Anyone know how I can get in contact with someone from TFM?
DM me
Sent
Can someone help me with this
- The first fur you bought in Fraises (type /infoshop on the game chat then open the shop and copy-paste the according comma code):
how can i do this ?
i can do /dressing instead of that?
type /infoshop in the chat, then open the shop
there should be a numerical code on the corner of each shop item
first fur i bought not in the shop !
was sales
Can someone help me unban an account please, I can pay you
it's still a shop item
if you remember the exact fur, you can use the transformice wiki to look for the code
fur's item code is 22, so they're asking for 22,XXX (XXX being the ID code of a specific fur)
so you need the number in the first column. you'll end up with something like 22,197 for example
first one was gift .. and second one was with fraises
i should type which was with fraises?
yes
thank you for your efforts โค๏ธ
good luck!
https://atelier801.com/topic?f=5&t=786596 read this thread for more info
Theres 3
German french and italian
Choose your poison
By that i mean swiss-only no
๐ญ
sad
please help how much real life money would it cost to buy everything in the game
are u planning to....
no i am just inquisitive :)
Ima go figure this out
Be back when I have a answer ๐ฉถ
are u gonna count collector items too?
I'm gonna do categories;
Fur (all)
Shaman items
Shop accessories
i wanna assume ur talking full price, and legit everything everything in fr (not gonna count the seasonal only cheese furs)
yup sales prices dont count
i only counted furs LMAO 111,985
if i have the honey thing on me and im sitting on a wall is it considered a bug abuse? โ ๏ธ
That's been posted to the entire room, so it's probably not you that's done anything suspicious 
A lmao thanks๐ค
i donโt know if anyone's noticed this before or if itโs just me, but is it normal that fewfre's dressroom has been like really slow for the past 3 days or so? it takes ages for it to start up and it almost always crashes when i try to save an outfit
it's been fine on my end
hmmm then it may be something with my device
you can use the /ignore command instead
but thats silly ๐ข
it's really not
Good morning, when I log into my Ri_ch#3870 acc, I can't access rooms, enter the store, whisper to other players and enter my profile.
is account trading legal ?
no, it's against the rules to trade/sell accounts
oaky tyy
can somebody to reply me?
try a different standalone or the electron beta if you're on steam
go into your steam library, right click on the game, then proprieties, then betas
where do i use the event coins?
you cant use them
they just stay in your inventory
on the trade event map you can use golden tokens and seashell coins with oracle
hey! I was given a fortune cookie item in game, what am I supposed to do with it? ๐
Hello! I hope this is the right channel for that
I just came back to the game recently and I'm confused as to why there are badges of the new furs above the player list with some numbers next to them that constantly keep increasing. What does this mean? (Also for some reason I can't attach a picture to my message. I really hope someone knows what I'm talking about!)
it's the total amount of cheese gathered by people wearing the two furs above the user list 
honestly, i only learned that myself like yesterday, i thought it was the amount of people that wore the fur in gen
Oh, that makes sense! Thank you so much for answering!
glad i could help!!!
hi do you like homestuck
please use #chat
Hey guys! I'm sorry for the inconvenience... Well, my account has been stolen, what can I do about it? I spent my childhood on that account and I was very sad about it.๐ฅฒ
It gives an error when I enter the password
you could do a forgotten password request or do a contact form on the forum, that really sucks though, i'm so sorry for you
https://atelier801.com/topic?f=6&t=891384 this might help better than a noob's suggestions
hello! please send a contact form here https://atelier801.com/contact
not sure how to get this badge since im pretty sure i own all of the colors
maybe the wiki is incorrect?
relog
np!
lil cutie mouse
hi, does anyone know if i can change my password without access to my old mail?
nope
Nobles Quest badge how can i get it now? Global chest?
yep
since there no event chest for noble quest
send in a contact form https://atelier801.com/contact to change your email, then you'll be able to reset your password
hey, does anyone know what happened to my game?
so i tried entering many times on my acc cuz i forgot my pw and then suddently it kicked me out of the game
and then this appeared ,, tentative de conenexion au serveur 13801 "
#help message try the instructions in this message, like I mentioned 
oh
Hi everyone! Please, explain me, how I can add a link to my community to the list of existing communities? For example, in the English community displays the QT YouTube channel.
I believe you'd have to contact staff?
its handled by the admins afaik so you'd need permission from them
how can I contact the staff?
discord or need go to contact page?
i think theres a contact forum on the atelier801 website
it was linked a lot i just couldnt find it myself somehow 
๐ซต
you can dm a staff member here or in the forums as well
sorry for the delay. your girl is v sick atm LOL
Do I really can to DM in discord? Not all likes it.
you can also do it through the forums
ok thanks
Y'all know when the giveaways will be given?
when Matza is available
Alr thanks :3
Is there no moderator to take care of my complaint?
how do I change language in game?
/langue (shortcut of language) for example /langue pl
hi, someone can help me?
what's up?
i cant get into my account anymore, since I haven t played in a long time
i also sent a ticket in the site atelier801
what do you need help with?
I used to play transformice like 6 years ago and I wanted to play now but I dont remember my name acc
and password
you can contact a mod to help you if you remember the email connected
i went through the same stuff, unfortunately i don't remember any of my old accounts ๐
I cant send screenshots here but I need my name account for the ticket ๐ญ
ohh I created my account in 2016 ๐ but I didnt play in a while
ya but I need both
do you remember the password to the email?
to the email? ya
but I need the name of my old account for the ticket
and the email as well
i think, if you put in the email and the email's password in the tfm login areas it could bring up old accounts
i might be wrong though
i think it might just be the email part that works
but i'd try it anyways
actually, does anyone know if it is possible to recover an old account if i'm aware of the email used for it
but not the password ๐ basically the same question they had
๐ญ
how long has it been?
send a contact form
giggle
huh?
thats me giggling i forgot to thank you right after sorry
oh
what are the boxes in the shop rn i cant see them
pinned in #chat
Hi, I don't know why but I've lost my Shaman skill, even if I redistribute them, I still can't get my skill back
like 4-5 days ago
is it a bug or something that most of the player's avatars just disappeared?
do you have "disable skills" enabled?
Well where is "disable skills" ?
Well I have the yellow one, I'm kinda sure it doesn't disable skills?
I also have try with the blue and I still don't have any skills
the green icon is the disable skills one, make sure the circle is not checked
Oh it was actually that (yeah it's been 1 years I didn't play the game so i've forgotten about that) thanks!
you're welcome
wait until it's been two weeks. if you still don't have an answer by then please contact a staff member
๐ 
good luck!
Hi, i just got my account banned and idk why, i started playing again the game last week for chilling between two game of dark and darker, my account was created on 2011, this make me mad cause there his lot of old memories inside this account, was hard to find again my logs many years afters, i have some skin earned from old Halloween event
I don't know if i could get my account back but i never sayed weird or bad things on the chat, the game just put me out and sayed to me you are definitely ban : compromised account.
I hope there is some solution
Thanks !
np! good luck
Hey, i've played this game back in 2011/2012, and i'm trying to login into that old account, but i remember only the email
Neither the nickname or the password
Is there a way to recover itw
?'
Cate can try
if you only remember the username, you can create another account under the same username and then on the game log in screen use that email to log in where you'd write your username. a window should pop up with a list of accounts associated with that username
if not....... well. better create a new account, since it's been so long
ofc!
I have a question for buying fraises... I know people have been having issues with paying with certain details so I want to make sure I get the fraises/dont' get scammed for whatever reason? Should I be paying with paypal or with a card?
i havent heard of people not getting fraises, i usually buy them through steam
I'm on the website rn, I just don't know how to find it on the steam page
I mean if youโre paying with fraises on the game it should direct you to the steam payout page if youโre playing it on steam
That was the issue though is that the page wasn't showing up
sometimes it takes a while
when that happens i reopen the game through steam (opposed to just opening the game through its shortcut)
Oh thatโs really weird every time I bought them it loaded just fine
It took like 10 minutes ๐
idk if that makes sense but usually that works for me
Oh damn ๐ญ
i close the game and reopen specifically from my steam library and it tends to show up
I did that for a while too it still didn't show ๐ญ
Idk what was goign on
I mean my TFM game has been really laggy and weird so idk
yeah thats happened to me before, i tried buying fraises and it didnt load and when i was sham it decided to pop up lol
you can try verifying your game files through steam, idk if that will do much though
It popped up in the middle of a defilante round xd
Idk if my actual question got answered so I'll ask again just in case LOL
Should I use paypal or card to pay for the fraises?
I think the answer was that there hasn't been issues but I also don't really know which ones is better ๐ญ
(Idk if I even have a paypal account)
I think card will be alright it should process your payment, I never had any issues with not getting the fraises
Okay sounds good ๐

Well I guess it doesn't matter cause paypal is default LOL
Oh I forgot it even was LOL I just use a steam gift card
I PUT IT ON THE WRONG ACCOUNT GSIRUGRS
SHIT LMAO THAT SUCKS
Like I can gift the stuff to the other one but I won't be able to customize anything
Ykw screw it we're getting another 2400 idc
fair
When i make a survivor room it never shows up on the room list?, i put international room on but it still wont show upp no matter what i do or what room settings i got on. This was not an issue before please help
a few people must join your room before it appears publicly
thas weird?
how am i supposed to get people to join if it wont show up?
makes 0 sense
๐คทโโ๏ธ
since when was this added?
from what i can remember, it's always been like that
noo
like just 2 weeks ago
and before that
the rooms i made always showed up on the room list
hey I cant change my pfp on the forum help
Profile photos have not been visible for 3 days
i see but does this somehow affect the change of avatar?
Admins are aware of this and trying to fix
ok ty!
Why did the event end early? Steam said 2 more hrs ๐ญ i didnt get to use the shop
unlucky
maybe steam time was wrong?
and discord as well?
and why am I getting trade requests when he is in my ignored players list-
question. how to blur other mice? what commad for it? It makes me confuse who am i if the room is more tham 20
/watch Miracle#7206
ty
What do I do with these coins`? It has been years and I dont remember
you can redeem mode coins (shaman, racing, defilante etc) in the village
tickets are redeemable during events for chests, for example. the shell coins are to be traded with event npcs for consumables
https://transformice.fandom.com/wiki/Coin you can read more about the coins here 
Ah, thanks :)
np!!
how to put color to my nametag in the game?
i changed my user on the game and need it changed on here too, it should be ikyez#3334 now. can someone help me with that please?
You cant, there are diff colours for friends, tribe members and some for staff
you can reverify and it'll change automatically
okay thank you
even the profile nametag?
yes, these are staff only for colours
๐ฎ
the color of your name in the chat is the color of your shaman feather if you've unlocked hard mode
thanks broskies
im wondering the same thing
wait huh ive never heard of this before?
it's true it's true
what do you mean?
on the speech bubbles
i just saw this now but omg thank u .. oh my god
Question regarding the mod application thing, what if you don't have your ID yet? As in you are in the process of getting one?
I had read the "what if I am accepted?" part and was wondering.
i have an old account that i created in 2012/2013 but i dont remember the password and the associated email. is there any way to recover or someone i can contact? D: i had many furs and items
mm I'd double check with a mod just to be sure, but aren't you supposed to get a temporary ID while you wait for the actual one?
in case you need an official identification document for irl stuff
thx, i will try :(
I don't think I even have a temporary ID
my parents want me to get a learners permit to act as my ID which im in the process of trying to pass the tests for.
I think they only need to make sure you're at least 18, but I'd double check with one of them to be sure
@topaz eagle if you're available?
I'm kinda going off what was stated in the forums, but i'm unsure if what I really have would work.

There are always other forms of ID that is acceptable, doesn't just have to be a DL. But if a person's to be accepted onto the team, there will need to be some form of ID at that point as the application says to prove the applicant's age.
My issue is that I don't have a passport, DL, or citizen card, what other options would work best? Aa much as I would say the age listed on my Google email is good (it has my date of birth either way, I wouldn't change it even if I wanted to as I wanna be honest with that) I do not think it would be ideal atm.
Plus idk where the heck the birth certificate went since we got it in the mail.
not even an ID? even before i got my drivers license (last week actually!) i needed an ID for lots of things like applying for jobs, doctors appts, etc
and buying scratch tickets ๐ค
Unfortunately my parents won't get me one until I pass the learners permit test, which I know for sure I'm failing
I'm kinda getting pressured by them
rip
even a learners permit typically cant be used for identification (on mine it literally said "do not use for identification purposes" ๐
so you may have to wait until you actually have your DL/ID
best of luck with this though! i was so nervous to drive but im happy to have it over with :')
My parents want me to get the permit to act as an id
And I don't think I'm actually cut out for it.
I'll discuss it elsewhere to not flood here
yeah im pretty sure its not an ID until its the actual physical card, at least in california it says in bold on the permit that it cant be used for identification
๐
Is it me or there is a bug for buying fraises thru the standalone version of TFM. Because I couldnโt get the approve popup on my game
are you fucking doordash
try buying them through the forums
Omg Tysm!
np!
is there any way to give cheese to another player?
if you have cc in your inv thats the only way i think
yea
flup
what does the cheese mean without a "international" flag next to it ?
I think that's a private room
if there is no name to it
orr if there is it could be a server room like idk pl vanilla.. but a server you're in
hope I'm not saying it wrong
its when you are playing a atelier801 game except transformice (Dead maze - boumboum....) its shows you a cheese next to ur friend name
it means he is playing transformice
but it doesnt show a flag and it doesnt show a room name, so that was a little weird for me since normally it shows a international flag i think or not ?
even if its a private room ^
yea if ur playing another game ( not transformice ) it doesnt lets you see which room it only show you a cheese meaning he is playing transformice
exemple : im playing transformice and my 2 friends are playing dead maze
they are showing me dead maze logo only
Also sorry for my bad explanation :'D
it's a private room
if its private it shows an international flag
next to it
only if the room is in the international server iirc
#help message funnily enough, Kittenmaid themselves were the ones asking before 
but im playing TFM :c
really, i dont remember this :')
long time ago-
if that showed to you and ur in TFM
then its a private room
but internationnal
haha yeah
but when it was international.. there would be a flag to it- (the cheese without flag)
since the other privat room above it, has a flag
they're probably in the same server as you
i would think its a room for your country which isnt international with the * star but private ?
they aren't :(
im in bootcamp and they aren't here.. its showing the entire time like that-
server, not game mode
oh, so if im in the english servers, and they are in the english servers, will it show the cheese only ?
yes
ohhh 
yeah, complicated a bit
i got my tfm to work, i think it just wont run on my universities wifi, but it runs at home
will a vpn help when i am on school grounds?
your university's internet provider might be blocking the connection so yes, possibly
If my account has been compromised, how does recovery go? I already put in the contact form to Atelier
you wait until the contact form admins get back to you!
in the meantime, you can reach out to a mod and ask for a safety ban if the account isn't banned and someone else has unwanted access to it
it has been banned, though I think it was because my friend tried to access my account.. hopefully I can get it back though
thank you for your response
good luck 
thank you!
Why the option to buy fraises on steam isnt working? only paypal?
And to my friend is saying error
@soft horizon
might be an issue on steam's end
Hhhh someone bugged surv2
Thereโs like 20 souris_9fโs in here
Oh wrong chat sorry
Good morning, I need help with something. I started this game in 2011 and had to quit in 2017. I can't get back to my account right now, I can't find my password, I can't reach my e-mail address, can you help me? (Nฤฐckname:Omersan)
if you don't get an answer within 2 weeks, contact a staff member
how to earn prestige on the forum?
by people liking your messages
ty!
hellooo, I need help with my account which i created some long time ago and I can't remember password to it
back then there wasn't any email adresses to add in accounts so I can't log in on atelier 801
I have kinda high stats there and it's really sentimental to me, I understand if there's no way to get it back, but I was just hoping someone could help me with it
thank you ๐ค
what are fraises? I am not a native speaker and I'm not sure if I don't understand something orr..
truskawki
thx โจ
:DD
:DDD
ty Pohy 
np
Hi, I need help, I got banned yesterday for 360 hours for inappropriate topics on english Cafe, and today I checked how long until my ban ends - turns out my ban just got longer for some reason (720 hours) even though i did not evade my ban...
I need help from an english moderator because I got banned by an english moderator on the english server
@novel coyote Could I DM?
Looks like it was a time correction as stated in the ban message, so not evasion.
ohh
What's the seashells in my inventory for?
you can use them to trade with event npcs
its definitely grindy though
Is there a way to give my cheese over to another account? I want to switch main accounts ๐ญ
sadly u cant
ask a trusted friend
to help you out
wym? can i trade it or smthing?
oh you mean store cheese coin?
no i mean actual cheese but I'm confused on what you mean by having a friend help me, does that mean there is a way?
if u mean store cheese u cant give it to your other account
Thereโs two types
Ohh, alright then
yeah i meant store cheese
RIP bro
real
yeah
๐
i thought u meant inventory cheese ;-;
Yeah wish you could trade cheese that you spend at store but you can only trade cheese coins
it would never be in TFM bruh
its rejected
I had no idea it was rejected that's sad
YEA mb for not being specific but ty for replying tme ;D
for real
anytime :D
frfr
I wish then that you could gift items with cheese and not only fraises that would be awesome
bro i had so much cheese coins but i used all of them literally yesterday ๐
agree
RIP 
ohh also whats up w the profile pics, is it just me or are all pfps gone on TFM
ah okay lmao
i'm trying to log into my account, but it says my account doesn't exist 
I'm sure my username is correct, cuz I asked my friend to log in and send my username
i already tried to reset my password, but that's when it says that my user does not exist
uhm
forget it, i logged in to the account 
why in hell i got โข [Moderation] You can not talk for 12 hours. Reason: Racial slurs are not tolerated.
-_-
where is coal#010
You posted racial slurs ig lol
where is my pic from tfm and why i cant put pic?
thankfully by doing this you can select any pfp from your folders back again
@dusty dome thanks

How do I verify my account?
How do I open the fraisei shop, it's not opening anymore
I closed and reopened and it won't open the thing
There's a limited item I really want to get but I CANT THE SHOP IS BOKEN
nevermind it's just slow I fixed it :3
it's been acting up recently I've found 
can this be reported to the admins?
i believe its been reported
Profil dont uploading
hii, me again. what's your operating system and what's the version of your adobe AIR?
i cant put pfp :L
are you playing on steam?
adobe flash 10
try changing it on the steam version please
okey i'll try
please do and let me know if it worked
it workes , thanks @small oyster @maiden anvil
no worries! 
guys where do u find the free skins i saw the video but theres no link to a discord server @topaz eagle ?
What do you mean free skins?
where my profile go on tfm? the picture died
I tried the avatar command but it doesn't work??
Genuinely curious why updating the way to add new profiles would break old profiles already in the game?
are you playing on steam?
can you check whether you're playing on the electron beta version or not? (library > right click on transformice > properties > betas)
Beta.
I switched to beta to fix another glitch that kept happening when I played the normal version.
okay, so, you'll need to leave electron beta to get the /avatar command to work
The normal version on steam was completely and utterly broken for a solid day, I don't know if it is still. Seeing as I haven't played the normal version since the glitch was boarderline unplayable.
what was the glitch?
Nothing would load. From assets(Object skins, furs, etc) to certain map objects, and badges/orbs. As well as entire mice at times.
I sent a big complaint message into #bugs-and-errors-old a few weeks ago, if you'd like more information.
ooo yeah I remember
for the avatar thing, you can just switch back into the normal version to set the avatar you want, then go back to electron (which is what I did personally)
as for the other glitch unfortunately I'm not sure what's causing it 
Ah, alright. I'll see if that works, or if the game is still glitched on my end.
If you'll give me a couple minutes. (Seeing as steam needs to redownload the game)
of course!
Ah! It worked :)
I had to compress the image to fit within the reqs but it worked ๐
Game wasn't glitched, but honestly Beta runs smoother so I switched back.
Thank you for the assistance, Cate! ๐ค
aw yay!! happy to hear it worked 
I Appreciate you taking a moment of your time to assist me.
glad to have been of help 
Been a little frustrated with all the game bugs and glitches as of late. :') Glad this one was solved within minutes. :D

Thank you, again. I'm gonna toddle off back to my game. ๐ค
of course! happy gaming 
Actually if you don't mind I have a quick question of pure curiosity.
Do you get double sham coins if your skills are* off? or is there a special event going on or something? because I keep noticing as of recently it's been giving me 2 for every 4 mice saved.
Yes when your skills are off you do get double the sham coins!
Ah, thank you. :) I was just wondering if it was on purpose or another glitch ๐ญ
Curiosity.. Satisfied :3
Is there currently a glitch cus i cant buy fraisea
When i click buy fraises nothing happens
are u paying with paypal
No, via steam
try buying through the forum
Alrughty
what's your operating system + adobe AIR version?
Does the fashion squad unused fur thing start THIS Tuesday this July or just at some point this July?
it's this month, keep an eye out 
Is there a reason why the popup for buying fraises wont show up when I click it? It was working up until I added the funds to steam for the purchase.
what operating system are you on?
windows 11
are you using the electron beta version?
nnnnno? I just downloded transformice through steam yesterday. not sure what that is
The popup was working fine earlier btw. it just stopped showing up since I added the funds
library > right click on transformice > properties > betas > select electron
the popups on steam have been acting up a bit recently, sometimes they don't show up at all, sometimes they take a while longer
would it be possible to try again later?
under which tab does betas show up?
it sucks because you've already added the funds, but if you buy them through the forums https://atelier801.com/account (paypal) there shouldn't be an issue 
oh dam- it just popped up after like 10 minutes ;-;
Thank you for your help I suppose~!
what is the difference between normal version and electron beta? i never understood this 
Thankss :>
electron beta tends to run smoother, I think. there's also an option to show your username + the room you're playing in on the discord rich presence thingy
oh thanks for the explanation ๐
there might be other differences, but these are the ones I can think of rn 
Why don't the costumes cost the same each time I play? The same costumes I mean of course. Cause I once saw the blue one for 200 exactly, then more than 200 and now it's for 184. I didn't buy any stuff from the costume to lower the price or anything. 
the customization costs for each item can change between free and 16 
and it changes randomly right
i believe so
alr thank you 
Yes, you need to verify your account on https://staff.atelier801.com/discord
okeey, thanks
dela i think they can go directly to roles and select the pl role
Yes but some channels are locked if you don't have the "Verified" role
k true
Hello, I sent a form regarding my account because it was stolen, but there has been no response yet.
It has been 13 days since.
Is it normal that the game doesn't load your icon in forums AND ingame?
(cafe + forums images)
yes
if you're playing through steam and aren't using the electron beta version, use /avatar to upload a new avatar 
please contact a staff member privately!!
Does anyone know how to remove an avatar?
Is there a command for this? Now I'm wondering what about players who uploaded an avatar and then don't want it anymore >.>
it worked! thanks!
hello guys, do someone know after how many months/years they delete an inactive account? I came back after a few years and I'm curious if my accont is still there or not xD (but ofc I forgot the nickname)
accounts don't get deleted unless you ask for them to be 
yea? that'd be nice
I just have to figure out the login name
You can login on Atelier801 with address email
I tried, but it said "non-existent user", that's why I wanted to know if it was deleted or I'm dumb
does anyone have the lua maker?
what lvl again will appear the shaman color customizer?
when you unlock hard mode (1000 saves)
omg u canโt customise ur sham color till 1000 saves? i had no idea
thanks!
You cant play for a week. Your IP is banned for that long for this reason. You must be changing your IP to play, which should indicate there is a problem. Youre welcome to start playing again in a week, but until then you must wait.
what do you gotta do to get perma banned on multiple accounts
nvm i dont really wanna know
You can still delete it through the forums
I didn't know. I thought it couldn't be done since there's a new way to upload an avatar >.>
I don't see avatars on the forum
hopefully this will be fixed
does anyone know if there will ever be a return of the sham plushie?
i regret not buying it all the time๐
or if theres a possibility of it coming back
I would like to know too.. I also regret that I didn't buy plushie a year ago:((
if it does come back i hope i can still get the badge, it hurts having the run for cheese badge and not the sham plush
iirc it's limited edition
but i will definitely buy it 0 hesitation
๐
i wasnt sure if the first batch was like a "test"
lemme stalk announcements
Yall aren't bots, right?
๐ค
there was a feedback thread in the old suggestions channel and the comments were generally positive so maybe there could be another collab in the future. keyword being maybe so please don't take this as confirmation
Who's this for?
Camoiety
Oh
fingers crossed๐ค
maybe around holiday time
Best of luck, @harsh marsh !!!
It would be nice if the shaman plushie came back or if a new project appeared(?). I will be waiting!!๐ค๐ฅ
Hello I need some help recovering an account expect I can't post on the formus since I need an account to do so and 2h of playtime where could I get the help I need
tysm !
Curious if anyone can help me out with this: I have a 2020 MacBook Pro.
A couple months ago I deleted the Transformice app and then a couple weeks later I downloaded it again from Steam. But for some reason the Transformice wonโt open on my laptop anymore. Iโve tried deleting/reinstalling the TFM app through steam but nothing seems to work. My TFM hasnโt worked since March.
My MacBook is up to date with the latest software updates.
Iโd appreciate any help the community could provide ๐ I know some other Mac users have complained about some issues they were having as well.
hello!! you can create a new account and send a contact form 
tysm ! doing it right now
good luck!!
Does this apply to my situation as well?
hi! sorry, but no 
Np! ๐
hmm
Thank you! Super appreciate it
have you tried verifying the game files @fresh flame ?
im pretty sure my macbook is 2020 or 2021 and i have no problems so it feels like there should be a fix
Yep. That was one of the first things I tried. Unfortunately, it didn't help ๐ฆ
bummer๐
Hi there! This same exact thing is happening with my computer now. Were you ever able to figure out a solution?
I just did and posted my contact
I did get a confirmation on the website that my post will get an answer within 2weeks but nothing via mail or anything
where do I need to look out for you guys answer
Again tysm for the help
keep checking your email inbox!
if you don't get an answer after two weeks, contact a staff member
Hi, I would like to ask for help in recovering my transformice account password.
I have a question, if a user is lost, can you put the email somewhere so they can give it to you?
thank you for this! it worked.
https://atelier801.com/forgotten-password if you have access to the account's email; if you don't, send a contact form here, in english https://atelier801.com/contact to change your email and be able to reset your password
of course! glad to hear it 
you can log in with your email
but what if i forget the pw?
I don't remember my mouse's tag...
you can create another account under the same email, use the email to log in and figure out the username, then reset your password
do you at least know the username?
yes, it's "Jorge#...".

tysm <333
"jorge"
yeah, there are tons of accounts with the same username
do you know the email associated with the account?
yes, it's my email.
try this ^
keep trying until it goes through
vocรช รฉ br?
i have a question, why do you need to create a new account to do this? wouldnt you be able to just use the email with the 1 account attached?
I usually recommend creating a new account because I'm not entirely sure whether the pop up with the accounts associated with the email shows up if there's only one
I'm mostly following what I know, but we'd have to test it out
I have a complaint against moderator Junny1992#0010.
Whenever I want to ask something or make a report, their private messages are always closed. And this happened not just once, but hundreds of times.
Now you will say; "Contact the admins and wait until you hear back." What will change when I do this? Nothing.
I request that at least a warning be given.
Hello, is any mod are available to speak with ?
if you are using Steam, have you tried turning on the Electron Beta version in the settings of the app?
personally, I'm using the standalone rather than the Steam version, but both launch perfectly fine for me.
Hi! I appreciate the suggestion but I downloaded flash player and it works for me now. ๐๐
i cant see any profile pictures.. anyone knows what to do?
in the game or in the forums?
both
in the forums it's normal. in the game you can't see the avatars of people who haven't set an avatar with the new /avatar command (it only works on steam. not the electron beta version tho)
thanks ๐
of course!
Your community is marked as TR. What exactly are you messaging them for? They are an Italian mod, so if there isnt many IT players on and theyre being spammed with other communities wanting them to handle ES or BR for example, then they may close their whispers. Its not just them doing this. I do it quite a lot as well when its overwhelming. If its a report, you can use /report. If youre wanting to ask a question, another mod can help both in-game and potentially here on discord.
@midnight pawn
Hi guys why the option for buy fraises dont work on steam
it works every now and then. If you just logged in, it may take a bit for it to load
Hi, Can you appeal a ban for hacking more than 10 years ago?
unfortunately no
Ok thanks, no problem ๐
Yo why i cant set pfp
are you playing on steam?
why pfp not work.. even w /avatar nothing..
now I canโt set an epic pfp
I am crying
should i download steam then download transformice to play it?
where r u playing
adobe
it only works on steam babes
bruh why ๐
reg version too, not electron
that's an option yes
mwah x
just set it on steam and then play on adobe girl
thatโs so much effort tho ๐ซ
yeah so much effort in downloading game for 5 seconds
they're asking for help; please don't use this kind of tone when people are trying to solve an issue 
Are there any mods active? i have an urgent issue xx
if its in-game you can use /mod to see who is online for your region, but it looks like this was a while ago
hope you got it figured out and sorry for the accidental ping
Guys why i can buy fraises on steam, i try click and dont open the alt windows for choose
seems like an ongoing issue๐
give it a while
if you still can't do it, you can buy them through the forums with paypal
hi, i need help!
hi sorry, anyone happen to know how much time is left to get this fur? not able to check atm ๐ฅฒ
12 hours
why i cant write on polish chat it says i have to go there but why
you need to verify your account https://staff.atelier801.com/discord
thanks
np!
ooh i see tyy, and just curious, the fur is regular price or on sale rn? :o
regular price
i think its 450 fraises
ah okie tyty
When will the new items (mantis fur, hairstyle, daisy tattoo) come into shop? Are they always on a schedule or is it random ?
tomorrow (thursday) around 3pm France time
Thank you
how many cheeses a pepper seed would cost trading with another players ?
did something happen about the placement of avatars on the forum? I've been trying for a while, but i just cant set my avatar. Well, it ''appears'' to have been placed but remains invisible
in red in the second print it shows that it is in ''remove avatar''
now you have to use /avatar in game
ok! ty
^^
its gone from the shop now ๐ฆ it was there last week
ohhh ok ok, guess i missed it haha
Yeah
the regular version or electron beta?
i already got it by command but ty for help
Is any mod available in the forum? texted there xx
oki! np
use the /report command in-game please. screenshots aren't accepted as evidence
i want help to refill /contact form ๐
Because I sent it once and it was rejected, mostly because I was not able to write it correctly in English?
What happened to my avatar? Why is it gone ๐ญ
I don't have it saved, is there any way to retrieve it??
everyone lost their avatar unfortunately
Ngl they could have warned us..
they didn't know
/avatar opens a window to select a new avatar
yes, just wait
they'll pm you in the forums with a response
regarding the whole profile picture / avatar thing, are ALL of the old avatars lost now? just wondering as i had the avatar set for 10+ years, it was actually carried over (miraculously) from the OLD flash-based forum
yeah but the continuity ๐ญ
ripriprip
i'll just wait and see if somehow the old images all come back within this month
i noticed that tribe pfps have still survived despite all of this, so i'll hold on to some hope for now...
the importance of backing up your stuff!!
Help, the game won't launch. From the very beginning it says 0% download
how do i remove my avatar?
i think through the forum
worked, tysm

? i didn't lose it what's going on
it was like a week ago
Any idea what is this which isnยดt visible?
wear it and find out lol
has it loaded in yet? some things can take a bit
maybe its a snail
it's the snail iirc
they're randomly placed
whats the utility that lets you practice parkour maps with checkpoints ?
i dont think theyre random but some are inaccessible yes
if they're anything like the presents from the christmas event, they're randomly placed in non-vanilla maps
so there's a chance they'll be somewhere inaccessible
A little confused. Is the flower tattoo collectors or not?
The banner labels it as collectors but it doesnโt have a timer in the shop
It isn't
Ah. Okay. Unsure why it was labeled that way then
okok
how many days we will have this event ?
it's staying until august 29
what ive noticed though is i always see them in the same spots for the same maps. to the point where once i see a map i know exactly where it is before i even see it
thats why i say that
the presents too tbh
it seems random but some maps will always have it be inaccessible
im actually really curious about this so im gonna look into it more
i mean. it seems a bit impractical to think tig would go through every single map and find 1 spot for the event items to spawn
maybe if it was just vanilla maps, but these things spawn in regular room maps too
and i highly doubt tig (or even mapcrew) took the time to go through and hand-place these items in the normal rotation maps. that would take wayyyyyyyyyyyy too long
the code probably just favours certain areas
yes i think its impractical too. i may just be misremembering so ill definitely have to look into it more or pay more attention while playing
Impractical? If Tig started hardcoding the macguffin placement for every and each map in january 2020, and did 5000 maps daily, without skipping a single day, he'd do 1825000 maps anually, and would still be a fraction of the library today, I believe.
For the devteam this small, and game's map database this big, i don't see any mire viable solution than random placement
"impractical" may undersell it a little, it would be insanity inducing :D
If the randomizer seed is solely based on map's code for example, or anything within that map that is equally constant, it would cause the macguffin to be spawned in same spot every time the map loads, im not sitting in the game's code tho so can't confirm
Funny thing about computers is that they can't really do truly random numbers, so RNG must be based on seed, if you base the RNG on something in motion like, say, system clock, then you should get something much closer to true RNG, but it is still easily crackable, thats why speedrunners of some games meddle with RNG manipulation in games
I am also not sitting in the game's code but I think there is a solution: If that item has a chance to spawn inside a ground, move it elsewhere, let's say 50 'pixels' away from the ground, then spawn it, there's no need to remove the random part, and I never saw presents and other items get spawned outside a map so there is a way of checking its position before spawning it.
Unless said ground reaches beyond the map boundaries
If anything I think the game could have predermined spawn places and only use random placement if all of them are covered or smth
Pretty sure if the placement wasnt randomized in some way, the macguffin would not spawn partially in the grounds, as some screenshots show
Then the easy "solution" would be using the map width and height as limits,
Something like: thing_to_get_spawned.x = random_number % (map.width - 50); "50" could be any number or no number at all, the modulo is there just to keep it inside the map, it's an example but not ideal because of how the modulo operation works, there is also the bitwise & but right now I am too lazy to write an example of pseudo-code.
will the garden event ever be fixed in the survivor rooms? (3 years in a row u can't collect the items even though u pick them up from the map but dont receive them in inventory)
i have a question if we disable skills on shaman we get a new titles ? when we reach a certain amont of saving
yeah at 2k saves you get a title
on each mode ? normal hard and other mode
There is only one so I assume it counts on every mode
i see
ty :)
hi ! i selected im polish ( and im from poland) but still the channel is blocked for me i can't text anything , how do i fix this ?
Verify your account and it should work!
How many seeds and fruits can you have in inventory ? (I'm not talking about mystery seeds)
ah there it is. it probably has something to do with this. im so surprised no ones brought this up yet!
thanks everyone for indulging me haha
seeds 80 fruit im not sure
ok ty
Can you change the emoji number preference
no
Where can I find PNGs of every cosmetic in the game? Are there any websites for that?
on the wiki!
I donโt think every item is on it
they should be 
you can also use fewfre's dressroom, but that would save a png of the mouse wearing the item and not just of the item itself
hello! i have sent a report regarding my username but it seems they havent replied my report yet. does anyone know when will my report get replied? tyyy
It only shows event items
what do you mean?
do you mean a contact form?
yess! its about change my email
it can take up to two weeks! if you still haven't gotten a reply and it's been two weeks since you sent it, contact a staff member privately 
alright! thank youuu
np!
Is there a way to refresh or something while inside a room (without leaving it), because sometimes my game "freezes" wihtout a clear reason. Like my internet wouldยดve gone out, but it isnt about that
nope
Oof
i bought a vegetable chest for 50 golden tickets and i didnt get anything? the game scammed me out of my tickets wtf
like i checked everywhere it didnt get me any titles badges or nothin
didnt even say in the chat if i got anything only took my tickets ughh
You probably got an orb then. Those are easy to miss
Or even a shop item, also easy to miss
No I donโt think so. Your mouse will just hold it up
it mightโve been the emote
i already had that from last year
๐ญ
:ddddd like it genuinely just took my tickets and gave me nothing lol
i was super laggy too so i think it glitched
I think it was just something in the shop, not a glitch
check your head, ear, and mouth items
@maiden anvil, its been almost 2 weeks and I still havent received news about my ticket, what can I do?
Where and how?
you can dm them here on discord
which server usually has the most players?
i think brazilian, spanish and english
just want to check for a friend..
anyone else find when buying fraises in game (steam) its really slow on loading when hitting the button?
yes, multiple people have mentioned running into that issue 
No one respond..
I'm sorry, but you'll need to find a staff member who has their discord DMs open (check your own DM settings to make sure you can receive DMs from server members) and explain the situation. it helps if you explain outright what kind of help you need (you directly can say it's been two weeks without a response from the contact form)
I buy things from the event, someone writes me privately
I buy things from the event, someone writes me privately
I can't trade with one user, I don't even get information on chat about sent invitation
are you two using the same IP address?
Oh, yes
;/
either that or one of you can send the items to a third person, who'll then send them to the other person, but it feels like too big of a hassle imo
I'd just use the letters
I can't tell whether you are joking about this letter or not
the in game "letter" item
you can attach gifts to them
it works over the same IP
i think both of you need a certain play time for it to work though
Where can I find it?
its an inventory item, it should look like a paper
I'm not 
uhh how long does it take for a pet to disappear
they look like this in your inventory @prime topaz
around an hour
yesss postcards
you can attach items to them
oh god thats a long time ๐ญ tysm
np!!
haya i need a bit of help
so with the new HP planks me and my friend bought them but for him his plank is pitch black
no matter what
good to know its not just my friend lol
pretty much unable to buy fraises for the past few days, does anyone know if theyre working toward a fix?
im gonna end up missing sales</3
@shy marsh pls can u call me on dm

you can dm them instead of asking publicly
anyone have any luck buying fraises through steam?
hey I have a question, how can I reset the password of an old account if I didn't link an email to it?
is that even possible or am i screwed
youd probably have to log in and then link an email
im not sure how youd prove ownership if you dont know the passworf and dont have an email attached
idk though a mod will probably be able to tell you how
i was here a few years back, they told me to contact support
but my lazy ass wouldn't do that
just looking for any alternatives other than that
there is no alternative
probably not
ill wait for a mod to reply regardless
one can only dream
ill contact support only if its my last solution
good luck
you'll have to send in a contact form
was hoping not to but it makes sense
might do so
the contact form is p chill but this thread can help if you need https://atelier801.com/topic?f=5&t=786596
if two weeks go by without a response, contact a staff member in private
actual helpful support on the internet no way
thank you
i wont bother with this today but ill make some time tomorrow, much appreciated ๐
trying to get my 2017 acc back just for shits n giggles
i hope so, its not because i want it necessarily but its why i sticked with the name i have now

i wanna buy 2400 fraises plz
ill try it on windows but its completely unresponsive on mac now๐
has anyone bought them from the forum before? im nervous and prefer to go through steam but it doesnt seem like i have a choice
hi, camoiety send me a friend request
I have
is it instant?
it's through paypal
my dms are open, you dont have to friend me
so as instant as paypal can be I suppose?
I looked