#help
1 messages · Page 26 of 1
where is this item ??? cant find it anywhere in shop yet it's in dressing
it's only available on village rooms
so if i open shop while in village itll be there?
no, you need to buy it from Buffy for 50 racing coins
these ones
ty
does this mean anything or is it just what happens to everyone in the tfmbday room?
how often can we repost #1038205219772846220 info? + does it count if ive added/changed things?
only one advert per week, please! you can edit your original post if a full week hasn't passed yet, but please don't repost it before then
where do you go on steam to buy fraisies out of curiousity
Good evening, is there any admin or moderator who can help me recover my account email?
open the shop, there's a buy fraises button. it uses funds from your steam wallet
hi! send a contact form here https://atelier801.com/contact
shop in game?
yes
how much are fraisies though? I wanna know how much to add to my wallet
you'll need to add 5$ minimum to your steam wallet
I'll log into the game rq to get you the bundles
thx
np!
would $5 (usd) get me the 500 bundle or no?
pretty sure yes
Is it possible to change whether or not itâd give a certain currency
Hello! I would like to try to recover the password of an old account of mine, could any moderator help me?
How does someone gift fraises to someone else?
you don't; what can be done is someone tries to buy fraises via paypal and sends you the payment link so you're technically "gifting" them by paying for them
but you can't send fraises from one account to the other
i changed my transformice username some time ago already and its still the same on discord, does it change ?
I've equipped a 3rd balloon and noticed I barely ever see it in game
I want to get 2 more but I'm afraid it doesn't make too much sense if I won't be seeing them anyway
What's your experience with having so many balloons equipped?
if youre referring to the giveaway in the er server you'll just have to pick item(s) equivalent to the fraises and tell them and theyll gift you what you want đđ»
I have 4 balloons equipped and I barely see 2 of them
nothing is in my shop, i didnt select anything so everything should show up, i tried restarting and still not working :(
Please help me
I need account
My account password
And my email not workingb
Please help
https://atelier801.com/contact send a contact form here for account recovery
you need to write an email address you have access to so the admins can reply to you
Where
not necessarily the account's email if you can't access it anymore
Wait i transalate i dont speak english
here. it's just an address you can use as a way of receiving a reply from the contact form admins
it's not the email address associated with the account, it's an active email address you have
what's your main language?
@iron sleet @midnight beacon ^
hopefully one of our lovely polish discorderators might be able to help you better. please just wait until they're available 
Ok i wait thank you
przejdĆș na stronÄ https://atelier801.com/contact i w pole "adres email (wymagane) wpisz email do kontaktu, do ktĂłrego masz obecnie dostÄp, dostaniesz na niego dalsze instrukcje w celu ewentualnego odzyskania konta
to juĆŒ nie jest moĆŒliwe obecnie do oszacowania, dostaniesz odpowiedniÄ odpowiedĆș ze wszystkimi informacjami
Ojej dziÄkujÄ bardzo
Hello, I bought strawberries but didn't receive them
https://atelier801.com/contact send a contact form here, there's an option for payment issues
i did it
good luck!
if you don't get an answer after two weeks, please contact a staff member
oh sh*t, 2 weeks
life update my friend with mac tried this and it didnt work, ig shes doomed after updating the laptop 
oh, steam doesn't work for her either?
r turk mods ever online? theres so many tryhards cussing ppl out cus u beat them to first place or dotn help em as sham
and so many favo and kill others
nicest tr player đ
fr never met a normal one
got warned for this
what am i spose to do if no one does anything abt these reports
Sorry for the really late reply, I am using ruffle and I used the link you gave me, it went to the loading screen and then was stuck at 0 for a bit and the screen changed saying unable to connect. Does this method work for anyone else?
just ignore them, theyll always keep spamming
shouldnt it get punished??
seems like the obvious thing
probably depends on severity of insults
im not a mod or anything so its probably better to contact mod from your community from the list on the right
theyd be able to help you more
also diff question but how does karma work
ty
is there any way to recover an acc with no email or anything..
https://atelier801.com/contact send a contact form here
thank yew
Hey
i forgot my name on the game
but i know my email
anyway i can recover, its been a while
you can log into the game with your email in the username field (as long as you know the password)
how long are the limited items around for?
until the 12th
thank you!!
np 
apparently I got perma banned for having a compromised account, can anyone help me get my account back?
https://atelier801.com/contact send a contact form here!
will do, thanks!
Is it possible to play without adobe air?
you can get it on steam
is there any way to recover an old kongregate tfm account? or is it gone for good
I can't see my outfit or even the village npcs outfits, shaman badges or things in the shop. This all happened after I bought a fur from the collection items. Can anyone help with this?
have you tried relogging?
Yea
I tried reinstalling too but it didn't help
I logged into my account on my sister's laptop and everything looks normal. It's not working only on my pc.
you can try the contact form just in case https://atelier801.com/contact
Takie coĆ dostaĆem na maila
Hey there,
Thank you for contacting us regarding your Transformice account. Great to hear from you!
We're sorry to hear that you can't access your account. However, after checking the information you have provided, we regret to inform you that it doesn't match our records. Hence, we can't proceed with your request.
We apologize for the inconvenience and hope that you will appreciate our efforts to protect accounts from thefts.
Thank you for understanding and patience,
Lionelle
Co teraz mam robiÄ?
Nie chcÄ mi oddaÄ konta mojego
my pc doesnt work without a wifi adapter, so, can i play transformice on my phone just to buy items from the shop? đ
im looking for discord mods, and ik there is away to play transformice on phone
you can try puffin but beware it has a built in vpn and you might run into some issues (logging through a banned ip, ending up using the same ip as someone who gets sanctioned etc)
just be careful 
what will happen if i gift someone an item he already has?
will there be any notice?
Im kinda late, but it will just tell you they already own the item and wont go through
tyy
Hii, I have an issue in the game. For the last 3 days I couldnÂŽt access to the shaman items and some of them appear invisible. I can't see the skins or accessories of the players either. Could anyone help me with this?
#chat message follow the instructions here
I tried to logging out and reinstalling to the latest version, but nothing seemed to work.
try switching your router off and back on
the above instructions are not for showing/loading the images of the shaman items, but rather to help you figure out which item is which
also.. about being unable to see other players' shaman skins: if the other player changes the color of their shaman item, then you will be able to see it (but are they willing to spend 150 fraises to customize each shaman item đ)
yeah mb I'd replied and didn't see the edited version ;; ty Meent
The problem is that I can't see the skins of other players apart from the shaman either. Regarding the shaman's abilities, I see them when it's my turn, but it doesn't let me invoke them.
oh you're saying you can't spawn shaman items?
correct..
i've never heard of a bug like that, maybe report it in #bugs-and-errors-old
I have no access to the channel
verify here https://staff.atelier801.com/discord
couldnt that occur if your internet is bad? đ€
it happened to me like once but relog fixed it
or is it like just certain sham items dont appear
Well, at the moment i'm at my bf's house, he have a good conection. My internet isn't bad, actually I started playing again since 1st may and I didn't have any problem with the game
try again once you're home
could be something wrong with the route of that particular connection
what do you need help with?
My account is now blocked for injustice at 24 hours a day. May I know why?
name is islam2021
please contact a game moderator 
ۧŰčŰ·ÙÙۧ ۧÙÙۧێŰȘۧŰș
#help message follow the instructions on this message
there's a whole section about ban appeals
i send
Can you help me now?
Intense cursing in the café: Your membership has been banned for 24 hours for the following reasons
I did not do this, banning injustice
My game lags a lot for no reason & whenever i relog into the game, my ping is still like 1000
Is it a game problem or a me problem?
It just keeps getting worse đ„Č
the servers have been quite laggy on my end as well, I've also seen other people mention it
I don't think it's just you tbh
my nickname in the server is my other account currently, how would i get it changed to my new main?
reverify your account https://staff.atelier801.com/discord
thanks
what mouse item is this in map editor? i cant find it ^^; (please ping, ty!)
anyone here playing tfm on linux or chromebook? I tried using ruffle but I keep getting an error when I tried using the web version.
is the standalone version better than the steam version? also half the items in the shop don't load so I can't see what they are..
for the items that dont load, theres no really fix but a bandaid solution can be found here: #help message
and some people said that it improved their FPS, while others felt really not difference in regards to the standalone ver
but maybe someone who used it more recently can give better input
thank you
try /lsmap
i dont have acces to my old email anymore
https://atelier801.com/contact send a contact form here to request an email change!
of course
happy to help!
/infoshop doesnât seem to be working? Is that how to properly put it in?
have you tried switching between shop tabs/closing and reopening the shop?
This is what keeps happening. Maybe because I bought items as well? Iâll try restarting the game
try restarting and using the command before opening the shop
you could always try a different standalone
Alr!
it's working fine on my end, so I don't think it's an issue with the command itself
Sorry, I asked in wrong chat. How do I successfully gift a fur? The "yes" won't light up when I try to
I have enough fraises
does the gift button show up?
Yes, I go to gift, type in the username and all, but the "yes" never lights up
I tried to attach an screenshot, but won't let me :s.
I just bought the fraises like 10min ago, maybe I have to wait some time?
https://staff.atelier801.com/discord verify here to be able to send images
make sure you're including the #tag after the username
(when you try to gift, that is)
Thank you!
np!
The # after name worked, thanks! I didn't even realize đł
of course!! happy to know you've figured it out
i can't see the cannons in shop and the shop event ends in a day or so :(
scroll up for more info on this
it's a common bug apparently
use /infoshop to see the item numbers and then look at the wiki to see which items numbers are which
where can i ask about banned situations?
i think you may want to contact mods in DMs, could prob get a faster reply
idk who to dm tho
try asking some mod from your community
i dont quite get what you mean by my community and where do i do that
thanks for your help btw
did you post on the staff contact thread? or was it a contact form situation?
the contact form only handles compromised account bans, regular bans are the ones handled by mods
i see
well its been a year since last time i played the game
and when i came back i was banned idk why
so am trying to figure it out
well now that i contacted them again i will wait
thanks
good luck!
question, is the event till may 12 meaning it will end on that day by midnight or sooner?
it should be until after a server restart
could i possibly know the hour?
or not really
bc i want to make in on time with buying fur and all
I'm not entirely sure when it will be; the one to put the items into the shop was also delayed
okay then more likely morning hours or later than that or is it not confirmed yet
not confirmed afaik; they were supposed to go into the shop at 6 pm france time and were delayed then, so maybe try to get that fur asap
just in case
okay, thank you for your answer. I'll just have to figure smth out to get it asap đ
good luck! hope you get it 
thank uuu
When does the 2x cheese stop
Also what time does the "all collector items are available to buy" thingy end? Ik its at the 12th but timezones...
^pls ping if u reply
Hello, even though I haven't logged in for a long time, I see that both of my accounts are banned.
Do sales in the shop sell out now? I haven't played for a while, just getting back to it, any specific changes on that? I saw my sales section empty the other day
sales change every 3 days! currently there's no sale because every collector item is available for purchase atm
hey, just wanna check about this too, anyone know when the collector items are leaving, as in a particular time? 
10 am france
ohhh thank u!
tysm
thank you!! just to confirm, are the items leaving in about 7 hours, or the day after?
in 7 hours unfortunately
what are these for
ah gotcha gotcha, ty again đ
u can buy things to eq

you trade them for consumables with npcs whenever there's an event
there a place we can go to see how certain shop items look when you're moving around or only stagnant via dressing?
what's that?
it a website?
you can use fewfre's dressroom
https://projects.fewfre.com/a801/transformice/dressroom/ you either get the ruffle extension to use the browser version or you can download it 
Outfit creator for Transformice
ty
hii i asked this sometime before but i forgot- how can i gain permissions to send photos in this server?
i'm searching for an item that i only have a picture of, and i can't seem to find it in the store somehow
you have to be verified I think
how do i get verified?
also hi rafe we're friends in game LOL
im dragonbouket
i didn't know you were here
i still cant gift on an acc and ive collected 700 cheese which i thought was the requirement :( i just worked so hard to get 700 cheese to be able to gift
& times almost up for the event & i want items that wont be here afterwards
what :( i wish i knew that i grinded for hrs on this acc and basically wasted the money on fraises
is there a way to refund fraises or smth :( or any way id be able to gift
whatâs your online time
- after youâve bought 1 fur itâs a cooldown for like 12 days i think
there are no refunds for fraises, to unlock gifts you have to fulfill requirements that aren't public anymore but this message has general guidelines #help message
I unlocked gifts after the requirements + like a day of online time
Why is half of the shop items invisible? I cannot see half of items because they are presented as a blank space
Not sure but could be a cache issue. Try typing "/itemshop" to check the IDs of the stuff and check them at https://transformice.fandom.com/wiki/Shop/Shaman
I cannot type /itemshop because for this command does nothing : /
you need to switch between shop tabs
Yeah I do it, but still half of the items are just invisivle
you just need the code
it shows item ids
then you can double check on the wiki to see what item it is
My commands like /fullscreen, /infoshop are not working smh
if you do /infoshop then switch between shop tabs, a code should show up on the corner of every thumbnail in the shop
Thank you, but no command works for me right now. Could I disable commands somehow?
you could try relogging or switching to a different standalone
the command itself is kinda annoying. open the shop ui and type the command, wait a few seconds then try switching the tabs
Yep, stwiching tabs now work
gotcha!
So if I buy smth with exact id i can get the right item?
But thank you very much for help!
yes
Okay, thanks a lot
yeah, check twice and make sure it is the same item
you need to double check the code and the wiki
same id*
no problem 
besides now, do collector shaman items ever return to shop?
yes, in sales and in fashion squad outfits
wait Shaman items return in fashion squad outfits??
like boxes and things
no, just clothing items
bye not me missing the shaman part of it
oh
shaman items come back during sales
who can show me all the balls in the shop because i can t all the balls please
please
check this please
/infoshop
hehe, not here
in tfm ?
try it in game
beacause it doesnt work in tfm
.
When were the admission results to FunCorp announced?
you can check #team-updates 
it doesnt work @autumn bramble you can show me or not,
have you used the /infoshop command?
open the shop, then switch between shop categories
please follow these steps
-relaunch the game
-open the shop
- type "/infoshop"
- wait a minute
- switch tabs
thxx
Why have only 3 people been selected since opening the application to FunCorp ?
it doesnt work...
hmmm, what exactly you want I can send you some screenshots via DM
Hello, how can I unban #parkour? My account is banned
Try contacting mods via forum pms
https://atelier801.com/topic?f=6&t=892086 please check this thread for more info regarding parkour
okayy go dm
when are the next outfits coming out?
tuesday
tyy
is it every tuesday? :3
yes
Is there a way to change your username? I have a very girl like username and i keep getting creeps asking to date me 
yes but it costs fraises
i think if its an old username it can be done once for free
unsure about new ones
but given youre verified and have no tag it should be changeable for free
its an older one iv never changed it before
if you have #0000 the first change is free
it may ask your to validate your email
just remember youll lose the #0000 tag
unless its something you dont care about kek
i like my #0000 but iv been back on the game for a week and iv already had like 6 creeps harass me đ
do what feels best and safest imo
I changed my username but now I cant log in to atelier801 or the game đ
ack nvm i got in, i guess you have to use the old username still for logins
Am i able to request for my user to be changed on here or is it stuck as the old one?
đ I havent done that in actual ages, where do i go to do that
naw cuz genuienly why are there so many creeps on this game đ everyday i get at least 2-3 weirdos asking to date me
i have all these requirements? ive collected 700 cheese, i have 21+ hrs playtime, have not been charged back, and havent bought a fur on this acc at all. unless the last one means i NEED to buy a fur???
those are general guidelines and not the exact requirements
what else could i need?
possibly the fur, but you could also need more hours of playtime. as mentioned, these are just guidelines
If you donât have bought a fur you need to buy one đ then thereâs basically a cooldown before you can gift!
lol yeah every single time I play there is random people trying to message me and sending me unsolicited marriage proposals. one guy I think tried to sabotage me too when he was shaman cuz I ignored him đ
why đđ
I always needed 30h playtime to get the gift button so just keep playing

prob because of like fraud or something i cannot remember why, but itâs liek security thingy idek
You can get the gift button, but you wonât be able to gift until you got yourself a fur and have had it for 12-14 days. You can find all the info on tfm wikipedia tooo! 
this ^^
but like at least a day of playtime
ok we get it but im just telling them that they need 30h cuz others keep saying 20+ hours, i got 2-300 alts so im pretty trustworthy source in this case
Gotcha, got a lot of them too yk, and last time it was 24 hours (like less than a month ago) but I guess it changes over time
okie dokie then, thats weird if it changes ;o i mean i see no point there but
hey y'all, any idea if there are requirements to talk over cafe? I started playing this game again and I can't use the cafe, don't really know why though.
1000 gathered cheese + 30h of playtime
np!
i was trying to make invisible blocks (by removing the code) but it shows as "invalid" code when i try to save it, any idea why? (it worked on another map before)
could it be because the map is old?
Can this game be played on Chromebook or Linux? I'm desperate to play.
The browser version isn't working for me, it just loads without actually loading
is there a way to clear the tfm chat?

Why don't we point out people whit 50000 cheeses gathered and 5 mices saved
Y'know... Same people whit 1000h+ Playtime
I'm still having this problem where anyone's butterfly planks are completely invisible to me
It's just those planks
What it is the http://imgur.com/ ?
what do you mean
it's an image hosting website
AndâŠhow can I post there?..
not sure whether you need an account or not but the registration process should be simple
click "new post"
you don't need an account to share but if you want to keep them, you need one
please give staff and server staff priority when helping people in the server! at least when users are already being helped 
you were doing the same thing yesterday
kinda weird
anyways I'll do that thanks
it's mostly so users don't get overwhelmed with information all of a sudden but if it's something simple regular players can answer and no one is actively handling it, we appreciate the help
this is likely to be about FS apps asking for imgur links to show outfits
but thanks for trying to help out! we appreciate the thought 
/fontsize can be used, just type /fontsize 4840595 or something
should work
I can't seem to level this one up. I have Opportunist, so when the last mouse enters, I automatically enter as well. Could that be the source of the problem?
how many mice are in the room?
you'll need at least 11 with different IPs
đ
what time does the quests reset?
midnight gmt!
Hello! I keep getting a connection error when loading transformice. My connection is stable.
ty!
they reset at 1am GMT because of the summer time change, or at least for me thatâs been the case đ§ââïž
we're at gmt+1 because of dst rn
gmt time is 9:40 pm atm
oh for some reason i thought GMT was for the uk, my bad đđ
no worries!!
hello, i need some pics of my outfits and when looking in the #fashion channel there's some good quality pics of outfits there, how do i get my pics to look like that?
people normally use fewfre's dressroom! it's pinned in that channel for convenience
https://projects.fewfre.com/a801/transformice/dressroom/ you can download it from here or use it on your browser if you have ruffle
Outfit creator for Transformice
Hello, my account has been permanently banned, I need help, please, I don't play every day, I want my account back
hey, check this out #help message
@autumn bramble No one is connected....
is it possible to get your old account back with only gmail?
i forgot the username
you can try logging in to the game with your email in the username field if you know the password
thx managed to log in back
I can't log in, it says that I have been banned for 81738383838 hours because someone else logged into my account
if your account has a compromised account ban, you'll need to send a contact form here https://atelier801.com/contact
Yes I did but today there are no administrators connected there is no one who can help me until I searched for tutorials on YouTube....
Why i can't write on event chat?
you need to submit a contact form. if you don't get an answer from the admins (not the moderators) after two weeks, please contact a staff member
you'll need to verify your account first https://staff.atelier801.com/discord
With all the sincerity in the world, I don't know who the staff members are. I've been playing for 10 years and I don't know anything about that.
here's a full list https://atelier801.com/staff
They sent me a validation link but it says "forbidden"
đą
make sure you're logged into the forums
Apparently they sent me the validation link in my banned account but I can't log in because it says it's banned
you'll need to log into an unbanned account, then
I just logged in to another account but it says "forbidden" and I don't know what to do
is there a way to make a map in utility mode turn into a christmas version?
Ready, I validated my identity and now what should I do?
if you're having trouble verifying you can send a staff member a private message in the forums with your discord username and they'll manually verify you 
I already did it, thank you, I just don't know who I should talk to to recover my account.
đą
have you already sent in a contact form?
/report i have a problem with fx sounds in game, i can't hear confetti and emojis and idk how to fix this :<
oop
it doesn't work
can anyone help me??
:
Traducir texto con tu cĂĄmara
If it's been 2 days and they don't respond
if two weeks go by without an answer, talk to a staff member
just go to game settings and that's it
Traducir texto con tu cĂĄmara
I don't know who they are, how do I find them help me!!!
everything the same
you can contact a moderator, for example. they're the people with the yellow names on the members list to the right >
some of them have discord dms open, but make sure to check your own dm settings
It would be best to uninstall the game and reinstall
talk to them
They told me that only administrators can help me unban my account
they're talking about the contact form, which you've already submitted. for now you need to wait and then contact a staff member if two weeks go by and you don't hear back from the contact form admins
I understand, thank you
good luck!!
Thank you for helping me, you are GOLD vouchers!!!!
heyy is there something with vanilla rooms right now?
when i make a room, nobody can enter it and it sends us to vanilla1
does anyone know how to prevent while after click 'wear' on shop, the whole item dissapear and you literally have to switch to other category to get it refreshed ?
can yall actually do something about the dawson#3308 and rosemari#2136 situation?? ive heard multiple allegations against dawson and whenever i try to bring light to it and try to find out more ab it, i get muted.
mods do better
this is a potential fucking pedophile
Please DM me
why cant i talk in this channel
you can dm them on discord or contact them through the forums if doing so in-game isn't possible
I'll tell you, let's see what you think. A few months ago my Gmail account was hacked, and now that I enter the game it shows that I am banned, for this reason, Compromised account, could you know why?
where to?
through the link I sent!
now you wait
if two weeks pass and you don't get a response, contact a staff member
If they don't respond, could you help me in some way? or you don't have those permissions?
on my ban screen, it shows this message, BoS (Matisiapi), what does it mean?
I'm not a staff member so it can't be me, I'm sorry
I have loved this game since I can remember, I hope they can help me!!
is it normal or something wrong, it takes a lot of time to load up and then in game i used to get 140-170 ping now its always 300+
also i have an ethernet cable connected and i never have packet loss or ping issues in any other game, same time with tfm or playing other games at other time
reinstalling does not help, standalone verson has some other problems
Try turning off ur pc
And turn on again
Otherwise idk what could be
does not effect it tho
Then idk, buy a new pc maybe xd
can I in some way unlink my steam account from my TFM account? I linked it to my old steam account some years ago, and now I cant get the achievements on my new steam account, even tho I have completed them all in the game
bruh
fix ur goddamn game atelier801
no anticheat whatsoever, half the rooms full of macros
i've been playing this game for 13 years and never have i seen a macro user get banned
they just get praised for being "good"
or favo'd by other mods
What are macros? Are they hackers?
yes
Oh that really sucks âčïž
why can't I write something on #suggestions-old?
morning and noon there was nothing, and then suddenly it happened.
what could have happened? @maiden anvil sorry for the ping
we're using #1231145083475202048 now
the old suggestions channel (the one you linked) has been locked for a couple of weeks now 
ahhh sorry
no worries!
How did you check your bans?
its just avatar ban not account ban
probably thats why
Either way I just wanna know how they were able to check it.
oh
when u go to atelier (the site) and go to ur profile
i think there u can check it
hi
I need some healp to meke another username my accont is from 2017 and it dosent asked for email when i created my accont, 2024 now i cant change my name
You can see only active mute/ban
https://atelier801.com/contact send a contact form here to request an email change
ty!
no problem! 
NPC needs fixing..We can't open it :(( @maiden anvil
there's not much I can do about that đ I've noticed you've already posted about it in different channels and pinged Santa, not to mention several people have already reported it, so there's a high chance it has already been forwarded to Tig or will be
you're supposed to keep track of that yourself
it's information you should remember đ
I'm not sure I understand
happens to me too, did you manage to figure it out? i've been having this issue for a while
its so random, mostly it takes time to boot the game and then have 400+ ping, playing eventually makes the ping normal but im still not sure what causes it, have my gpu drivers and windoes all updates, temp cleared have enough storage/RAM
i have a new pc too, i can load other games but for some reason tfm takes ages, the items dont load when it launches and also super high ping, it's definitely not my pc so i have no solution either
The amount of crashes during event map is astonishing
someone pm me i have a creep whispering me
Hi
My sister wants one cosmetic that as far as I know was in the Charlie event 
What I mean by that is that it was in the event chest but she didnât get it in time, is there a way to access event chests outside of them? Or do we need to wait until the event returns
you can try your luck with the global chests but it depends on how many rewards in total you're missing
Ah alright, and those can be obtained where? đ
you can buy them from Indiana Mouse in the event map for 5 red tickets
How do actually do user verification? I logged in here with another account back in 2021 but I changed accounts (to this one) and I don't know how to do it anymore
Thank youuu
how do i place a suggestion?
thank you 
I cant write in the tchats of my language. Do I need verification and how ? Thanks
you might! some of the community channels require you to be verified
https://staff.atelier801.com/discord you can verify your account here 
hi I want to verify if there is any way to remove a perma ban... It happened years ago, please help me I miss so much my acc ): The ban was not for cheating, it was for offending other players, but today Im not a kid anymore
No sorry
does anyone know how ti reduce hole delay
it's working fine on my end
Every time I try to open it, I get the same problem
check your connection
glad to hear it's fixed!
Hello, I have a weird question, if for whatever reason I stopped playing Transformice for a long time and I can't re-access my account would there be a way to recover it?
Thank you so much, I'll try my luck
please send another one 
if two weeks go by without a response, contact a staff member
you can try, but you'll also have to do so through the contact form
there was one game mode from a few years ago where a cannon would be shot at the mice and youâd have to type a certain word before the cannon hit and it kept getting faster and faster does anyone know what itâs called and if I can still play it
thanks, is it still playable? if so how do i join a room?
thank you so much
hi, I'm trying to send a contact form but it keeps saying "internal error"? it's just regarding account recovery of an old account so i tried to provide all the info i could and even screenshots, a screen recording etc. for some info bits which needed proof this time so I'm not sure if it's cuz of the links or not
hi!! make sure you've backed up your message (keep it on your ctrl c ctrl v, or save it somewhere else), refresh the page, and keep insisting until you get the confirmation pop up. the forums' code is Very Old and Very Messy and it likes throwing tantrums
):
and do u guys consider unbanning perma banned accounts in the future? except the cheaters ones
why canât perma banned accounts be unbanned?? what if someone is falsely perma banned?!?
already tried for like 10 minutes or more and doesn't seem like it will work
it will let you eventually, just keep insisting
if the ban was incorrectly placed it should be lifted but most of the time the sanction is correct. some sanctions are also too old to check (see: they were placed literal years ago) so if you feel you've been incorrectly banned you should appeal asap
Is there any way around it? exe btw
#help message have you tried this?
What are you using tbis app for? Try to install a different version of the application, and if the application does not work properly, there is nothing you can do about it. Your operating system does not provide the minimum requirements to run this application.
I also see that you are using "COMODO antivirus", which is a spyware program. I recommend and even urge you to change this application to the "Malwarebytes" application, which is the only reliable program for scanning for malicious files.
COMODO Antivirus, despite its popularity, is a program that tracks your activity in the system. I also advise against installing programs such as Avast or Kaspersky or even CCleaner, which take up a lot of RAM, burdening the bootloader and at the same time destabilizing the system.
Tbh I rarely use this os so I don't care too much
I assume windows just spies on everything
Anyway what Kate posted helped btw
Btw Kasperskyy is a spyware too
All the apps you download are taking up space in your RAM despite your knowledge. These programs operate on the basis of extramural files that are always active in the background in the form of processes. You can kill all background processes through the Task Manager, but you would have to be very aware of what you are doing.
Remember that this application is launched immediately after system startup
In the case of this application, there is no way that if you don't use it, it doesn't work in the background
@crystal swan I urge you to change this app out of good will. I'm a programmer and software engineer, and I know what I'm talking about.
(Kate
)
IM SORRY I CONFUSED LANGUAGES XDDD
i see, thanks
i literally cant remember my password for my account for the life of my but im linked to it on here
pls send help

Hello, I need help, I need to change my account email, I created it in 2016 and I don't remember what email I gave it
Hello!
Use the contact form to change your email/try to recover account: https://atelier801.com/contact 
You can often buy them in the village from Elise or Prof if they have them. (Their items to trade change 4 times a day, at 00:00, 06:00, 12:00 and 18:00 GMT. - info from Transformice wiki)
Trampolines can also be purchased by trading with another player.
For this purpose you can use /chat trade to buy from sb
I already did it, although there are questions that I couldn't answer and I don't know if that could affect
hey is there any way to get mods to respond to something quicker? theres been a guy on the game for 2 days whos been sexually harassing people and inting and being homophobic and stuff and pedophilic and we've reported him a bunch but hes not getting removed :(
i know it takes time to respond to reports and stuff but hes ruining other peoples gameplay and stuff as well. i ignored him but he does trade requests to get my attention whenever he can and he follows me and other people into every map and ints us as shaman and soulmate and collision maps
its in game obvi and ik the discord staff and game stafff are typically different but im moreso asking if theres a way to get these reports seen quicker since its been like 2 days
you can change your password in the forums https://atelier801.com/forgotten-password
why I can't check someones profile
make sure you're including the #tag after their name if you're trying to use the /profile command
what
it used data from a website called cheeseformice
that website doesn't exist anymore
so how I suppose to check tfm profile instead?
in game
oh okay
you can use the /profile User#Tag command even if the user is offline
thanks
np!
is there a way to get rid of this
i followed the directions to link my account but didnt get a dm
Maybe after getting hard mode but I'm not sure about that
Don't think so..
Btw where my nitro booster role is? I boosted this server when I had a Discord Nitro avaible, but after time my role got deleted..
You can hide it in settings iirc
just out of curiosity when you apply for something is there an estimated waiting time for a response or is it always different?
you don't have nitro anymore so it went away
you'll usually always get a response, just be patient 
noted and thank you 
go to options and select "hide shaman invocation...". there's also /nosouris to disable the tutorial
Ok I think those don't work for normal mode 
đđ€
why can't i see the suggestions channel on here
ty cate!
np!!
I been struggling to verify
#chat message there's a tutorial here!
if you still can't do it, you can message a staff member in the forums with your discord username and they'll manually verify you
Ty
Does anyone know how to change the background behind the lyrics in Lua?//ÂżAlguien sabe cĂłmo cambiar el fondo detrĂĄs de las letras en Lua?
I need a HU moderator
I need help with further explanation of a task within the fashion designer application form, could someone from the team responsible of overlooking those help me please? Thanks in advance!
hi, you can dm me your question
does anyone know why the game is not running? everytime i launch the game it shows something is running in theb ackground but no windows are popping up
what does the renewal skill do in the wilding thing
Is there a mod that can help please?... There is someone who's blackmailing a friend of mine, I can send the evidence as well as further explanation privately.
it just resets all your limited skills like the spring i assume, if you want a bigger explanation you can check the wiki :)
have you tryed changing your password?
Hi, any mod i can dm? i need help with something and i can explain it all there
Okay, iÂŽll try
is there any mod i can talk to rn
Will the event generate/count if thereâs only 1 mouse in the room?
no
it's 4 mice minimum for the event
getting a blank screen on start up on both the standalone app and steam version :/
any ideas?
is there a map category (P_) for this style of map? i only rarely see it in normal rotation and i cant find anything about it
It's P9 most likely, with its normal cheese sprite changed to Halloween style and not changed back since
What's the cheapest you can get a letter? (I don't mean necessarily now, can be during any event)
Excluding drops ofc
I think probably with shells
Theyre somewhat worthless anw
Cuz you always get plenty and dont have much to spend it on
How would i be able to host a giveaway? Is that possible?
just say youre doing a giveaway in #chat
racing maps have the event right?
They do
Haii just found the user of my old account, can a staff dm me to confirm if this account is still around? :o (it's from 2020)
Is there, by any chance, anyone that has Macbook and had the error of game running on Steam, but the window just doesn't appear? If so, I need some help solving it 
Silly question, how can I use an emoji I bought from the shop?
press e
#help message try this
Unfortunately, it's not working. The download worked, but Flash Player doesn't open after installed. I tried to run other games from Steam and it's working.
Thank you anyway!
of course! hope you sort it out
gm, what happens if i change my nickname with #0888 code? is the # still the same? no chance of losing it?
only if you change it to a name#tag combo that already exists (say you're Cat#0888 and want to change to bird, but Bird#0888 already exists). you'd get a random tag
how can i know if this name already exists?
through the forums
Is there any way to check what I submitted for my fashion squad application, totally understandable if not. Don't want to edit, just review
Or you can even friend them just to check đ€
On Polish server there is a guy that's creating new accounts that are getting banned because he's spamming saying to spread someone's private photos, The guy is using a vpn and he's constantly making newer accounts to spread it even more, this person was blackmailing my friend before to send him private photos or he would spread the photo. Could we get a mod on please? Or someone that could resolve this issue?
Hi, I'll DM you 
hi, i was wondering if there's an option to fix this. I have this problem that everytime I'll do shaman, i'll glitched and when i spawn an object, the game will not respond to me. Ending, I always skip being shaman bcz of this issue
quick bump!
HI i have an old account which i have the email to but cannot remember the username
You can sign in with the email! I do this all the time.
i dont remember the password and its not letting me reset it without a username :(
again sorry to bother, i did that but it just made an entire new account
if you log into the game (game, not forums) with your email you should get a list of accounts associated with that email
where would i find these lists?
when you log into the game and log in with your email, a window pops up when you're still on the login screen
Hello, does anyone know how I can create a vanilla room (alone) and be able to put the map I want to practice sham. Thanks
try /room #utility0orlane06
then use commands to load maps and make yourself shaman
thanks you very much !
Is anyone in the UK currently having problems logging into and loading TFM rn?
im not able to talk on a server because im not permitted, how do i get that fixed?
guys is there any way to look usernames associated to my e mail
i cant remember very well
Why can't I talk
On suggestions channel
I have my account verified
It's that since my nickname is your_shadow#0000 the # isn't showing.. at least that's what I've been told
it means you need to select one of these
From where
I have a question regarding art threads- Is it possible/allowed for 2 people to have 1 art thread? (eg I will make the thread & me and my friend will post there)
Why my forum and game dont loading
on the login screen, put your email in the username part and enter your password. then a popup will show you what usernames are associated with that email
oh thanks man ur best
is there a limit on how many items we can suggest at once in #sale-suggestions ?
alright, thanks. ^^
do i need a specific level to get the gifting option?
check this message #help message for the general guidelines
the current requirements aren't public
where do i buy throwables
you can get them on the village map 
Game stuck at 0% for me trying to load it
oh nvm I see is #chat others are having same problems. at least it's not just me
yesterday was the last day yeah now you can forget tfm
U can see that on steam
I donât have access to steam atm
hello everyone. after a lot of years I want to check whats going on in Transformice, I tried couple of my passwords but it didn't work. The point is, I don't know what my e-mail adress is so I can not reset my password
I know my account nickname and I can proof that it is my account, is there any help?
I got you
Thanks!

did anyone else have problems with verifying themselves on discord? it just refuses to load for me
Thatâs because the game in general is down I believe
you can dm a staff member in the forums and they'll manually verify you
that makes sense, ty
ty for the help though i'm really bad at using forums so that's not very viable for me haha
is this the page that's not loading? https://staff.atelier801.com/discord
Game server is down?
yes
@maiden anvil Next event, is there a date?
@maiden anvil Will there be a fishing event this year?
yes
I don't know, sorry 
that's odd, it's loading fine on my end
are you logged into the forums?
could you try logging in and try to verify, please?
It was still not working on my main browser, but i switched and managed to verify :) ty for the help!
of course!! happy to see you've sorted it out
i feel like this will be inconvenient for the mods
not their fault the game is down lol
This channel is for asking for help only. Do not chat here or you will be removed from the server.
remove limitation.
i will not respect you if you dont respect me
theyre doing it to avoid spamming
how long usually the fix last ?
why not 10 seconds?
its not that big of a deal
because even with 10 seconds there was still a lot of spam
for this we dont know
idc, i want to comment
Kt
i just want to chat!
let players use chat as it is expected to be
Oh wrong channel, my bad lol
"no access"
you want to chat so you're intentionally fishing for a mute/kick/ban so you'll be unable to chat at all? smart.
choose english language
lol and slowmode got enabled on this channel too. nice job buddy
i dont want to speak with english ppl, i want international ppl
How long has the game been broken?
many international players play in EN so its not just exclusive to INT players
around 20 hours according to someone else
Really
i think it was up for a bit again because i were logged in but its off again
Someone DDOS the game bc their acc got banned
How long does the fix take?
we dont know, just wait
We'll see together okay
The #chat is a tool, a tool was made for chatting. However, some moderators are bothered by the fact that they cannot follow the chat, due to the immense activity promoted by players, as it is the only communication channel in the game. So, instead of knowing how to deal with activity, they simply restricted players from posting. It is a flawed, poor logic that only negatively affects the community, but makes the moderation's job of mediating the situation easier. This discomfort is due to irritability and disorganization. As if it were an obsession with civility (read quiet and stillness). Moderation ideally should not desire stillness, but true sociability, which allows disorganization, but with order. Which one that allows mess, but respectful. It is unreasonable to want people not to comment, talk and chat in international chat, under the subterfuge that "there would be a lot of spam". What spam? People with doubts, commenting and talking about the current situation of Transformice? Do you believe this is evil? Let ppl talk.
hey man its not that deep đđ
Still not answered to :o /nm
My DMs are open
Tnx
What time on Tuesday do fashion squad outfits swap out?
3 pm france time
Yes
can u look private message i will give u screen
that two mod said its ok
LOL
hey question, are the servers still bugging out or something? I'm on the cafe right now to have a break from actual rooms and topics keep getting deleted for no reason.
can someone PLEASE! tell me how i can play tfm on mac other than steam. i have not been able to play it for the past 4 days i tried everything that the internet suggested and the game just refuses to open even though it shows that itâs running. pls pls đđđ
#help message try this
the modules ARENT WORKING ;;;;;
do we know if the collectors items will come back again any time soon? i started playing again literally a week after they all left :(
if you mean the very new ones, probably going to take a very long time until theyre back again
as for all collectors, that was transformice anniversary only
its possible theyll do something like that next year or maybe bring more items during bigger sales e.g. black friday, but dont expect it
some items may also appear as a part of fashion squad outfits, but theyll be bundled with other items, so price is going to be higher
nope just a verified email
Hello, can someone help me with something, it's just that a long time ago I remember that I had a transformice account and I played it a long time ago, I remember the user very well because it was something very common for me at that time when I was like 10 or 8 years old, and The truth is I'm trying to recover the password but it asks me yes or yes for the email that is in that account, the truth is I don't know which email I used years ago because I also tried the email of my mother and older brother and the truth is it doesn't give me any Of those, is there any way to recover the account or at least know and/or have an idea of which email is exactly in the account and be able to recover it?
hello! you can try sending in a contact form
Can you please tell me what is that or how i do that?
https://atelier801.com/contact ask for an email change first, then you'll be able to reset your password
thank you so much
of course
good luck!!

Hello, I am getting a connection error in the game. The game keeps crashing, can you help me?
Incorrect version, try to reload the game.
Currently Transformice servers are having some issues, I don't think there is any other help than just wait
TFM needs help lol
GUYS
WE ARE ALL FEMALESS
wtf
đ
fix it pls
even tribe and freinds list aren't working
community platform seems to be down
The game is broken again
game crashed
Hey mates, I have a shadowplay replay of someone teleporting, who do I send it to?
On second view it looked like the guy started moving during the round countdown. May be something on the server's end
im keep getting kicked (bad connection) that what its saying
Admins, please let us know if these server crashes are a precursor to a major update. Or close the game for 1 day so that you can work comfortably.
i have bad ping and my game keep crashing (200 ping)
POLISH SERVER IS DEAD!!!!! HELP!!!
admins, please close the game to resolve these server crashes. its unbearable
katılırsan bana da söyler misin kankam
oyuna giremiyorum yardımcı olurlar belki
Tr chat mi
evet
Oradan
saÄ ol
Tr chatine yazman için hesap doÄrulaman gerekiyor
girsem doÄrularım da
Onu nerden yapıyorduk beyler link atsaniza
forum sitesinden mi acaba
Yok burada vardı ama
Dc hesabınla atelier hesabını baÄlıyorsun
Nasıl yapıldıÄını unuttum
linke tıklayına doÄrulaman gerekiyo diyo
Tamam iĆte doÄrulayacaksın
Sen her seye tamam evet mevet bas oyun ici nick gir
Sonra atelier 801 kendi sitesi ĂŒzerinden girince
açılmıyo knk sayfa
Account nasıl baÄlarım yada doÄrularım
.
arkadaĆlar baÄladım ama dc ye kayıtlı olduÄum hesabı istemedi zzaten kayıtlı dedi onun için baĆka bi hesap yazdım doÄruladım olmadı
acaba o hesaptaki dc yi mi baÄladı
aww :( i really hope they all come back soon!!
baÄlı hesabın ile yapman gerekli
wanna ask
i keep getting this message every time i write in chat (room 1, transformice), but despite that i am still able to send texts?
slomo
oh i see, thank you! glad to know it's nothing serious lol
Is there a way to fix this? it always happens to me 
no 
Okay, thank you anyways!
I always pin the sales in #chat so in the meantime you can check the invisible items that way if you'd like 

Hey! Can someone explain my stats on hard mode for me? A bit confused
It says I have 1391 cheese saved just in general, but w/o skills I saved 1401? I play hard mode 100% without skills and cheese saved counts hard mode without skills. Whatâs the logic here?
Iâm assuming this is because of when the game exed me out when I was saving people mid-sham, because the stats were a little weird yesterday ?
Arent they exclusive of each other, one set wont affect the other
or do the without skills add on to the with skills stats
theyre separate
çar isteyen özele gelsin
âThey literally donâtâ are we talking about the same thing?
Doesnât seem like we are.
Either that, or you donât know what the hell im talking about. Which? Just say that.
Before shamming after shamming
Both affected. Thatâs adding onto each other

yep thats not how its supposed to be
theyre supposed to be separate from each other
Either you donât know what Iâm talking about, think Iâm talking about something else, or youâre trying to be right.
wow youre really mad
Im really not.
i dont think you understand what im trying to say
i can see that theyre adding onto each other but theyre not supposed to be
that is quite literally a but
bug*
Well, when you say âthey literally donât lmao thatâs not how it worksâ with no âbut itâs a bug so thatâs whyâ and I see something Iâm going to assume youâre being condescending.
IJBOL
youre the one still typing
ilu
Can you both stop please. @plain patio @karmic bison
is there a staff here that could help me in private?
My DMs are open
i love you too
its all love from here bro

