help

[prime elbow]

My friend cannot join the server I made. How do I help them?

[ornate briar]

i need help from a mod

[timid geyser]

./room *#utility00Player#1234,, and for map !map code

[solid dome]

What happened to it?

And what does it mean if a suggestion isn't marked as anything? Despite newer suggestions being already marked? (With x2, chesse, etc)

[plain edge]

I'll ask once again, is there any way to play on 2 accounts at the same time without having another device? I used to do it when the game was on browser.. i need to transfer cheese to my other accout

[maiden anvil]

it means the meaning of those reactions doesn't apply to them (it's not a duplicate, it's not rejected, etc. it just is)

the pinned messages mention may!

[meager jackal]

hi i wanted to find the id of an item that i have a picture of

how can i unlock the permissions to send photos in this server?

[winged bear]

you need to verify your account

[maiden anvil]

use the /infoshop command in-game

then open the shop. there should be a code in the corner of every item

[maiden anvil]

verify your account here https://staff.atelier801.com/discord

[swift burrow]

@maiden anvil you can help me?

[maiden anvil]

what's up

[swift burrow]

About a senseless ban

pv?

[maiden anvil]

https://atelier801.com/topic?f=6&t=891357

[swift burrow]

Who do I ship to?

nick

or not need

?

[maiden anvil]

https://atelier801.com/topic?f=5&t=814024 post here

[swift burrow]

ok

@maiden anvil I can't send the message, because the parameter is wrong "A solicitação contém um ou mais parâmetros inválidos." What is this?

[regal gulch]

can any PL moderator help me?

[broken saddle]

Can I also share some " in real life " art in the #fanart chat ?

Example: fan art, 3D art and self made stuff related to art ?

[odd ridge]

@topaz eagle

I need your help

I got banned for no reason while doing defilante quest.

@topaz eagle I did not understand what happened

[hardy reef]

It was an accident, the ban has been removed

[remote musk]

@odd ridge ^^

[broken saddle]

question bcs i dont know if anyone saw it ^ (@maiden anvil, do you know it maybe ?)

[maiden anvil]

I didn't understand the question

[edgy cliff]

I think they mean not digital perhaps?

[broken saddle]

yes ^
not "digital" art

[edgy cliff]

I don't see why not then! Art is art

[maiden anvil]

it's fine

[maiden anvil]

let us give an official response next time please

[broken saddle]

thanks

[edgy cliff]

whoops you're right, sorry

[maiden anvil]

no worries

[stiff marlin]

How do I get verified? Lol

[summer isle]

Use the link:
https://staff.atelier801.com/discord

[stiff marlin]

Thanks.

[deep river]

I need staff

plss

[maiden anvil]

it helps if you say what you need help with!

[deep river]

I want to make a report to a player

[maiden anvil]

in-game?

[deep river]

Yes

It was toxic

[maiden anvil]

use the /report command please

[deep river]

I have proof and your profile

I wish for death several times

[maiden anvil]

please keep in-game reports in the game (using the /report command or whispering an online mod). don't use this server for that purpose

[proud jacinth]

It is incredible that just after downloading the game and playing a few games, they ban you for "insults" and you haven't even written in the chat, furthermore, you can't appeal because you don't have 2 minimum hours of play. lol

[simple heron]

Hi all , i wrote some moderators but they didnt answer on me , my nickname Furkan#8664 , accidentally i bought racing badge , and i wanted to have only 1 , now ive 2 , is there any chance to remove from profile ?

[maiden anvil]

no

[old crater]

hellooo, is it a chatbug or a shadowmute when suddenly no one sees what i type? it happens so often to me lol

[modest grotto]

Hi all. I sent an application mod but it gets refused I want to know why how can I know that ?

[timid geyser]

Just relog

[old crater]

yeah but it happens like every time i enter the game lol

[low snow]

How do I delete a message I posted on the forums?

I can't figure it out

[maiden anvil]

replied to you in #chat

[low snow]

Yes thank you again!

[pallid rain]

Are there any online moderators?

@cursive nest

[cursive nest]

Hi there! You can contact me privately

[clear kayak]

Is there a dress up room? with infinite clothes that i can make custom outfits in. So that i can build. For example back then you were able to go through the website and customise your dream outfit and determine how much u need to save

Instead of going through shop and it removing the items you previewed on.

Note: I don't mean, it bypasses buying feature. I mean it just a sandbox for dressing up

[compact scarab]

try comand /dressing in game, or fewfres dressroom

[clear kayak]

Okay!

O kmy

goodness.

WHERE HAS THIS BEEN

[hot moat]

Are there any online moderators?
@lapis swallow

[balmy jackal]

algun mod ?

How can I appeal a ban? through discord but I don't get a Spanish server

[worldly wagon]

algun mod?

necesito una ayuda de algo

al parecer me silenciaron solo por decir insultos justo cuando no fue asi(casi ni estaba ayer)

Well just in case I'll say it in English, they silenced me for no sudden reason due to apparently strong insults (I didn't even insult in the cafe)

[quick bear]

yo im trying to verify my atelier account, its saying my account doesnt exist

this is after i tried to update my old account with a new username/password and completely lost access to it because now it says that account doesn't exist either and i emailed support and got nothing back

i just wanna be able to play the game logged in again lol

[maiden anvil]

make sure you're including the #tag after the username

[quick bear]

yeah i am, still nothing, id also really love to get my old account back because i had a lot of shop items on there

now i just got an error that just said "forbidden" when i tried again to get a password recovery so. lmao

[maiden anvil]

OH the forbidden error eventually goes away if you keep insisting

I got the same thing like...... a year and a half ago when I had to ask for a reset myself ewflkelw scared me half to death there but it eventually went through

if you create another account under the same email, you can use your email to log into the game! a list of accounts should pop up if you write your email on the username field

[quick bear]

i cant log in with my email, it tells me multiple accounts are made so i have to use a username, and when i use a username it tells me it's wrong/doesn't exist

so i can't log in :P

i also can't even log into tfm the game with any of the previous accounts which is why i made a new account with a username but not even that is working

still says the new account doesn't exist

i just want the account i spent like $50 on back

probably more

[maiden anvil]

it should still show you a list of accounts when you try to log in with the email though

do you remember the username of that account?

if you've spent money on it you can search your email inbox from emails from atelier thanking you for buying fraises. they should include your username and your #tag

[sweet spade]

buenas, quiero apelar mi ban que esta desde el 2016. quiero jugar nuevamente ya paso mucho tiempo porfa.(

[full citrus]

how do i contact the mods

[maiden anvil]

yellow names to the right >

[onyx ingot]

Hello, I would like to unban my transformice account which has been inactive since 2022-23 and today when I went to log in it was banned for no reason, no one else had my login details, so I think they banned me for no reason, Greetings and I await your response.

[rotund grotto]

Hey, so I want to change my display name but I need to validate my account on the atelier site

But I don't have access to the email I used for it anymore

If there is a mod out there, please help me / tell me how to remove the email if it's a possibility

[maiden anvil]

hi! you can send a contact form to change the email associated with your account

https://atelier801.com/contact

[errant dew]

Hello, I need help, I got a compromised account ban, I was very confused.

:C

[maiden anvil]

send a contact form here https://atelier801.com/contact in english

[errant dew]

I sent an email but they ask for information that I don't have because it's been more than 9 years and I don't know what to do.

[maiden anvil]

unfortunately it's the only way the ban was applied for security reasons, most likely, and the questions are there to make sure the account is being returned to the rightful owner

[errant dew]

I understand it and I have no doubts but you should think that before there were other payment methods and we were smaller and that we went from email to email, we were not so aware of certain information, it really makes me very sad to have this answer :/

[errant dew]

In the same way I want to do the impossible on my own, this situation frustrates me. :c

[maiden anvil]

I understand, but it's better than having your account be returned to the wrong person who has the wrong intentions try to include as much information as you possibly can

[errant dew]

I think I'm the only one trying to get it back, I don't have bad intentions at all, I just want to play again a couple of hours a day like a couple of years ago.

sorry for the spam but i want a solution :C

since at the time it was a lot of money and time invested

[maiden anvil]

the contact form is the only solution, I'm afraid

[errant dew]

I would like to talk to someone personally and explain my situation, I know something can be done :C

[maiden anvil]

it has to be through the contact form

[worthy ether]

hey, I have a problem. I can't make another transformice account. it's bugged i think. whenever i try to make another account, it gets in the game fine, but when i want to log in again, it says Invalid, and i know i put the password and name right

[maiden anvil]

make sure you're including the #tag after the username

[worthy ether]

woww, it worked!!!! Thank you!!

[tight bison]

Already waited for two weeks for being unbanned but I'll comment again. I was banned for "Compromised account / BoS (Matisiapi)", I literally don't know what that is or if it's some user's name and I haven't done anything. I feel that my account could have been stolen at some point and that my password could be distributed because a Trojan entered my PC a while ago, so I would appreciate assistance with this request to remove the ban, since I have literally done nothing and weeks before I already contacted the Transformice team, thank you-

My nickname's Qhrettie#1704

[rotund monolith]

i cannot figure out this quest. in both vanilla and transformice i brought back cheese as sham and it didn't go up. i also tried having exactly 7 mice bring back cheese and that didnt work either. i am super confused and also kinda new so maybe i am missing something obvious

[maiden anvil]

how many mice were there in the room? there need to be at least 11 for it to count

[thorn ridge]

Did you send contact form?

[rotund monolith]

That might have been the issue! Thank you :) i will try again and let you know

[maiden anvil]

of course!

[tight bison]

Yeah, multiple times, a few weeks ago

[thorn ridge]

Dm me

[tight bison]

Can't dm

[thorn ridge]

Check your settings and allow private messages with non-friends

[royal jetty]

my account was banned for the reason of bypassing the penalty where I didn't even bypass it because it is not a ban on my IP

[quick bear]

i cant send pictures here, but the error message when i try to log in with my email literally just says "Multiple accounts are linked to this e-mail address. Please login using your username.".

and when i try to use my usernames, it says none of them are existing usernames (this is after i had tried to update my first account with new username and password)

i thought i was explaining this but

[maiden anvil]

dm me!

[jaunty cedar]

hey guys i need help because i created my account in 2014 and now i dont remember the password, theres no email adressed, can i still get my account back or nah?

[maiden anvil]

send a contact form in english here https://atelier801.com/contact

[crisp oak]

necesito hablar con un moderador

alguien puede ayudarme?

[fierce ferry]

hi i cant buy strawbarries. I thunk its bevause my other account got banned for a chargeback because its through steam or is it a new player thing? I have money in my wallet so im confused. Also is there another way to buy them

[royal jetty]

@atomic patrol

dm

[maiden anvil]

you can buy them through the forums using paypal

https://atelier801.com/account here, there's a tab for purchasing fraises

[modest grotto]

I have a question ⁉️ what is the benefit of the mod here?

[fierce ferry]

tyyyyyy

[maiden anvil]

np!

[dry tendon]

When do i get answer from tfm? It have been over 2weeks now and still no answer.

[maiden anvil]

contact a staff member!

[dry tendon]

i don't know how to do that

[maiden anvil]

you can send a mod a private message on discord, for example

[dry charm]

help i can have my reset pasword

[maiden anvil]

https://atelier801.com/forgotten-password

[dry charm]

I already tried and someone hacked me and therefore changed my email, I was younger I liked to put a different email (I haven't been hacked for a long time)

[maiden anvil]

https://atelier801.com/contact send a contact form here then

[dry charm]

In french or in english?

[maiden anvil]

english

[novel osprey]

Does anyone know what are the plank at -30% in the shop ? I can't see it

[sleek orchid]

yall I got banned I was 8 im 18 now im not the same man no more unban me lol

[maiden anvil]

they're pinned in #chat !

[novel osprey]

Thanks !!

[royal crypt]

Hello, good afternoon
You need help from an admin or mod, I have had my account created since 2013 but years ago I lost access to the email with which I linked it, I would like you to help me change the email linked to my current email

pls :'v

[maiden anvil]

https://atelier801.com/contact send a contact form here

[daring hollow]

hey, is it possible for me to recover my account by email address without knowing my nickname? Because I don't remember it, but I know what email I logged in on.

[maiden anvil]

if you create another account using the same email, you can try logging into the game with your email and it should show you a list of accounts registered under it

[daring hollow]

My account was created from scratch. It could have been deleted by inactivity? I created it a few years ago when this game was a browser game

[maiden anvil]

nope

is there no email address associated with that account, then?

[daring hollow]

I've been using this email address for years, so it's the only one I could have associated with this account.
And it doesn't pop up anything, it just immediately gives you an account to play with 1 level.

[maiden anvil]

but did you create another one with that email now?

[daring hollow]

acount? yeah

[maiden anvil]

then it must not be registered under the same email

is there nothing about the username you remember?

[daring hollow]

maybe lifinda, but I'm not sure :/

[maiden anvil]

nothing comes up when I search for that in the forums did you ever buy fraises?

[daring hollow]

no

[maiden anvil]

not sure if there's anything that can be done in that case then ;; you could always try messaging a game mod (yellow names on the members' list >) to see if they can be of more assistance

[daring hollow]

oh, sadge. thanks for your help ❤️

[prime elbow]

my friend is unable to join my server. (yes it is utility.) how do i make it joinable with it being private?

[edgy cliff]

you can just set a password so only those who know it can get in with !pw [password here] :>

[fickle trail]

Hey, Ive got a question regarding my old tfm account.. I had one way back, it meant alot to me bc I wasted too much money on it. It got hacked one day, perhaps my password back then was too weak? But the question is if I could somehow recover the account, sadly the hacker changed my username (if I remember correclty) and my password aswell.. is there any way to recover it?

[wintry cliff]

i need any mod

i realy need help

[maiden anvil]

send a contact form here — https://atelier801.com/contact

[fickle trail]

Eh as I said already, I dont know the username anymore nor the email bc of the hacker..I mean I can try to check the email out but its probably been changed

[thorn ridge]

You can put the nickname that you remember

[signal lodge]

Silly question; how do you get still images of your character? Like the ones shown often in #fashion
I swear I've done it before in past, but I don't remember 😅

[maiden anvil]

you can use /dressing and save the outfit from there or fewfre's dressroom tool (it's pinned in #fashion for convenience)

orrrr you can also use the selfie stick consumable

[signal lodge]

Ah thanm you! I tried selfie stick a few times, but it kept messing up lol

[last beacon]

Do y'all even play tfm still??

[signal lodge]

I do pretty much daily 😅

[last beacon]

When did you started playing?

Start*

[maiden anvil]

move to #chat pls

[last beacon]

Bet it is as dead as it used to be

Oooh

[last beacon]

Okayy

[prisma gyro]

What this item actually does? Can i convert it to cheese or something?

[cloud phoenix]

Hey!! So sorry, but is there somewhere I should go to ask help about a fraises purchase, the payment went through and it said I could return to the game but the box thats on screen while the payment is loading was still there and it was accidentally closed after- Is there anything that can be done about this to recover the fraises?

[cloud phoenix]

Oup!! Nevermind! Figured it out

[edgy cliff]

Yeah you can exchange it for some event stuff usually

What I mean by that is that you can buy stuff from event npcs

[hardy rivet]

Hi, can anyone help me figure why some items won’t show up for me in the game? I really wanted the planks but I can’t even see them 😦

[winged bear]

uhh its a known bug

you can check the sales pinned in #chat, the rest in #item-suggestions

[prisma gyro]

so should i play in vanilla rooms to see event npcs?

[edgy cliff]

I’m not sure but most modes should have events enabled. Vanilla for sure, unless a certain room rule is active which will disable it but that’s rare. Currently the ongoing event, carnival has two maps if I’m not mistaken, one with the race and one where there are just npcs chilling and you can trade with them then

I think that the race map is more likely to show up than the npcs one, but you’re bound to get it sooner or later

Keep in mind that the rewards are usually just consumables, far as I know there are no ways to convert this to cheese

[jagged gate]

How does the customization of an item work?? If I customize something does it stay like that forever and I can't change it again?

[maiden anvil]

you can change it whenever you want

[jagged gate]

Can I go back to what the item looked like originally?

Oh ok

And if I use a customized item on an outfit then change it for another does it change for both outfits?

[maiden anvil]

if you have the outfits saved into outfit slots, then no

[jagged gate]

Okok

[jagged gate]

?

[maiden anvil]

let me check

yes you can

[jagged gate]

Ok great!! Tysmm I was so scared of doing it

[maiden anvil]

when you open the customization window there's this button

[jagged gate]

Okiee thanks :3

[maiden anvil]

np!

[uneven lava]

is there a way to see the items in the shop which havent loaded? theyre usually sale items and the picture of the item just never loads, when i click the item to see it on the left it is just the standard version of the item. i've only seen it afffect shaman items before. thanks

[edgy cliff]

This is the current sale I think #chat message

[uneven lava]

tysm! its like in those images where you cant see the items ingame in the shop, is there a way in the future i can see them? is there somewhere theyre regularly posted do you know?

[edgy cliff]

I think there was a command before that let you do that, I don’t think it’s active now though. People ask about sales regularly tho I think so it shouldn’t hard to find it or ask someone

[uneven lava]

okay thanks :)

[maiden anvil]

hi! I always post and pin the new sales in #chat

[gloomy perch]

someone know how can i possible recover my lost account, i know the login, but back on time that i created the account was'nt needed to use e-mail, so i can't recover by e-mail

[maiden anvil]

send a contact form https://atelier801.com/contact

the email they ask for there is one you have access to so they can reply to you

[gloomy perch]

OH thank you

[maiden anvil]

np!

[glad cosmos]

One question, if I change my name to a unused nickname, do I get the #0000 tag?

[maiden anvil]

no

[glad cosmos]

so even if there isn't someone with the 0000 tag, I won't get it?

[maiden anvil]

you will not, no

[glad cosmos]

dang

[maiden anvil]

#0000 is reserved for accounts created before the tag system was implemented

[glad cosmos]

Ok, and in case I have a 0000 tag, and I change my name to one, again, unused nickname, do I still not get it?

[maiden anvil]

nope

if you change your username in that situation, you'll get assigned a random tag

[glad cosmos]

Well, thanks

[ruby rivet]

we can still get the 4 birthday badge?

[maiden anvil]

yes!

[ruby rivet]

confetti, dance,confetti,clap,kiss?

[maiden anvil]

yes

[shy marsh]

I'm using the butterfly planks for my totem and they're invisible, I relogged to see if that fixed it but it didn't. someone said this is client-side. what should I do?

seems to only be a problem with the butterfly planks

weird, I can see someone else place them..

sighs

[ornate briar]

My planks are sometimes invis to others idk why seems to happen randomly

[old crater]

In your totem? I’ve noticed if you have specific planka in your totem and if you remove them from equppied items in shop it could but the totem since the planks arent ”there”

[plain edge]

Is there any way to change the buttons?

Like, for walking or jumping

[plain edge]

Also, do screens work? Or they stopped working

[thin shard]

u cant change the buttons

u have arrows and awsd

[plain edge]

Ok, what about screens in utility? Like, to watch youtube

[thin shard]

u cant do that anymore

it was removed before few years

[shrewd root]

sorry i wasnt able to reply for a moment cause i was at the hospital but yes

he comissioned it as he saw an ad here and then messaged the artist in dms

[glass cobalt]

if a mod is available for a bit, please dm, I need a little help

[maiden anvil]

hope you're feeling better! could you dm me about this please?

[shrewd root]

should i dm u or ask him to do so? and yes im better, thank u

i think he actually brought up the issue before and asked me to join to ask about it earlier but i forgot

[maiden anvil]

either it's fine, but my dms aren't open for non server members so if they're not here...

[shrewd root]

ill chat with him and let u know maybe u share a server together

[maiden anvil]

oki

[shy marsh]

is there a way to fix this? each time i enter hole the game freezes for like one second

[shy marsh]

no way @shy marsh

[primal furnace]

hello, if I got banned permanently in 2021 for 'evade' even though sb else knew my password and did the evade, who should I contact? I tried the contact form but I always get the same answer on my e-mail, and it makes me think it's sent by a robot or something like that.

[sage zephyr]

you can text any of the mods on here

i believe @topaz eagle will help you out without a hassle

[primal furnace]

oki, thank you!!

[sage zephyr]

or at least direct you on what you need to do if it’s at all possible to have your account back

[topaz eagle]

Unfortunately with a permanent ban you have to go through a contact form because only admins are able to unlock those accounts (not mods) if they see reasonable evidence.

[old crater]

Highly doubt you’ll be able to get that unbanned but good luck

[rough swallow]

guys the old furs that used to be in shop do they ever come back?

for example clover fur

[fluid sand]

https://atelier801.com/contact

[fluid sand]

they do yeah

[rough swallow]

tysm!

[maiden anvil]

they can come back on sale or be used in fashion squad outfits

[timid geyser]

Its from ur pc not The game

[shy marsh]

shh its not help me

[broken saddle]

I get this often too but i dont think its possible to fix it :(

[indigo nest]

Bonjour j'ai des bugs graphiques que je n'arrive pas a résoudre, le jeu scintillant en noir en permanence, je n'arrive pas a jouer correctement

[maiden anvil]

use the /bg command

[indigo nest]

merci ! 🙂

[shy marsh]

anyone know what is the price of the pink cat hair in cheese pls?

[maiden anvil]

550

[mortal sinew]

Alguien habla español? PWP

Tengo un problema con los artículos nuevos de la tiendan, no cargan con el paso de los días e incluso dejan de estar disponibles y nunca pude verlos 😦

[maiden anvil]

hello!! if you're talking about the sale items, I post and pin them in #chat when they change so you can check the messages there

#chat message these are the current sales; they change in ~25h

[mortal sinew]

Ooh, ok, graciass

[jolly nest]

what version of tfm are you on
i have the same issue on steam tfm when i grab cheese but i do not have the freezing on the windows standalone
maybe try switching between the two?

[shy marsh]

oh yeah I play on steam so maybe that explains it 🥹 tysm for the advice I'll try switching!!

[jolly nest]

best of luck with that

[shy marsh]

it helped

[sudden bison]

if i have #0000 and i change my name the tag still in #0000?

[maiden anvil]

no

you'll be assigned a random one

[mint sorrel]

@maiden anvil i need link to active

my acc to send photo

[maiden anvil]

https://staff.atelier801.com/discord

[forest jetty]

Hola! Como hago para recuperar mi cuenta?

Pasaron muchos años y perdi mi e-mail

[maiden anvil]

https://atelier801.com/contact send a contact form here in english

[fiery escarp]

Hello, good afternoon or evening, regardless of where you are (I'm using the translator, so I'm sorry if there's something wrongly written), I haven't entered transformice for like a year, and I saw it on my steam a while ago, I downloaded it and I tried to enter, but it appears that I am banned for 2562047312529 hours, and it says that the reason is: Compromised account / BoS (Matisiapi), does anyone know how to solve this? I try to appeal the ban but everything redirects me here to discord, my account is from 2016

[maiden anvil]

contact a moderator, please! they're the yellow names on the members' list >

[fiery escarp]

i will try that, thanks

[fervent fossil]

Who can help?
Translate: The application could not be installed because the installation file is damaged. Try to obtain a new installation file from the application editor

[unreal folio]

can u report someone with screencaps as proof? cause someone is running some elaborate scam i do not get at all

[maiden anvil]

use the /report command please

[night plank]

how to get this title?

[maiden anvil]

you got it from participating in the shaman items contest

[night plank]

thanks

[maiden anvil]

np!

[ruby rivet]

why is 150 fraises to costumize now? >:((((((((((((((((((((

absurd

[maiden anvil]

shaman items customization has always been more expensive than other items

[ruby rivet]

i dont remember it being more expensive :c

[maiden anvil]

that's just how it is

[plain edge]

When was the last time wendigo fur was on sale? I rlly want it, but idk if i should calmly save cheese for it or buy it with strawberries

[maiden anvil]

may 2023

[small needle]

l4rux whats up

[shrewd surge]

My account has been stolen. Does anyone know what I can do?

[maiden anvil]

send a contact form

https://atelier801.com/contact

[shrewd surge]

If someone changed the name and password after stealing the account, can I get it back?

[maiden anvil]

if you can prove the account is yours, you should

[shrewd surge]

okay I'll try

Thank you

[maiden anvil]

np!

[vagrant silo]

hi i like to chage my email count

[maiden anvil]

if you no longer have access to the email address attached to your account, send a contact form here https://atelier801.com/contact in english to request an email change

[vagrant silo]

It takes a while for them to send a message back i from Brazil

And I would like to know

[maiden anvil]

it can take up to two weeks, if it takes longer than that please contact a staff member

[vagrant silo]

Do you know any staff member?

Lets bê friends

Plz

[jagged gate]

@maiden anvil What is that check emoji you add to posts in the commissions channel for?

[maiden anvil]

it's when I've written it down on my sheet for tracking purposes

[jagged gate]

Tracking purposes?

[maiden anvil]

yes

[jagged gate]

What does that mean?

[maiden anvil]

for example, the one advert per week aspect of it

[jagged gate]

Ooh I see

[plain edge]

Is there any way i can send suggestions to tfm team?

[maiden anvil]

you need to verify your account first https://staff.atelier801.com/discord

[eager bough]

hello, how can i reach my friends list? can someone help me

thank you

[worldly lily]

do you mind about fix video (/music) section it was good 7'8 years ago

[ruby rivet]

hey a question, why cant i costumize that one part of the plank?

Is this supposed to be like this or they forgot that one part

[ionic dock]

hi how can i get the badge for the event

[maiden anvil]

the carnival event has ended, so you can't 😔

[shy marsh]

whats the max amount of letters u can use in a tribe name

[main stirrup]

I started playing again today, and I no longer have access to my account, it seems like it no longer exists, can anyone explain to me how this is possible?

[maiden anvil]

make sure you're including the #tag after your username

[acoustic stone]

Does anyone know where the update patch that came with this fur is?

i can't send the img but is pink and seems like candy i guess

[brittle venture]

hi

[main stirrup]

At the time I played, there was no #tag, so the account doesn't have any #tag. and now?

[magic skiff]

If you made your account when tags didn't exist, then the tag would be #0000

[main stirrup]

the account was created at a time when there was no need to have any email associated with it. So I can't change the password. I have another secondary account with her added and I can see her profile.

She's not even a big deal, I just wanted to get her back for nostalgia's sake.

[unborn otter]

How can i play with chromeOS? 😦

[shell brook]

hello, how can i get animation of my mouse dancing?

[maiden anvil]

you can use fewfre's dressroom

https://projects.fewfre.com/a801/transformice/dressroom/ you can download it from here

if you use the /dressing command in-game, you can get the code for your current outfit and can load it on the dressroom

[shell brook]

thanks!

[shell brook]

i will send you smth in to dms bc i cant send it there

(in short webside is not supported)

[woeful bough]

when i do quest on transformice it says i should get 20 cc as reward but i only get 10 all the time :a_angry:

[pure fossil]

How are people getting that horse head with the sexy face outfit thing in the actual game?

[maiden anvil]

you get 10 cc in your inventory, the rest goes into your shop cheese

[maiden anvil]

it was available in ES village rooms initially, not sure where/if it's available now

[pure fossil]

Hmmmmmm

[woeful bough]

thanks

[jagged gate]

When does time reset? Specifically for when daily missions change

[maiden anvil]

midnight gmt

[jagged gate]

Tysm!

[dreamy storm]

I need help because I have been unfairly banned and I don't know what to do to recover my account

@maiden anvil You could help me?

[maiden anvil]

you'll have to talk to a game mod, they're the users with yellow names in this server

[rough swallow]

why some people in the room can change other ppls furs and names

[winged bear]

its probably a funcorp room

literally done just for fun

[dreamy storm]

@maiden anvil If you talk to them and they don't even answer you, do you know anyone?

[maiden anvil]

they might be busy, keep trying

what's your community?

[dreamy storm]

@maiden anvil My community is Spanish

[maiden anvil]

https://atelier801.com/staff you can find a list of moderators here. if you're not permanently banned you can dm them on the forums and they'll get back to you when they can

otherwise some mods have discord dms open (make sure to check your own dm settings and see if you have dms open!) and be patient

[dreamy storm]

I will try to contact them later since I can't right now but the only times I tried to contact them they did not answer me

[maiden anvil]

like I said they might not have been available at the time

[dreamy storm]

Okay, then I'll try to contact someone and see if they answer me.

[maiden anvil]

good luck!

[left crater]

Where is the forum ?

[maiden anvil]

https://atelier801.com/forums

[left crater]

The forum on discord, I want to contact a moderator.

[maiden anvil]

yellow names to the right > on the members list

[left crater]

Ok so I only text them ty

[maiden anvil]

https://atelier801.com/contact send a contact form here in english

[signal lodge]

Silly question, what are these/what do they do? :3

[maiden anvil]

they show off random badges you have

[signal lodge]

Ah neat! I can't use it in the server I'm in rn, so I was curious
Thanks! :3

[potent rover]

@maiden anvil hii, I need help with a purchase I made

Priv?

[woven sedge]

anyone can show/tell me what the ball in the sales is ? please i can't see it dhfdsfh

[maiden anvil]

#chat message

[quick knot]

I need help, I want to recover my account, but they refused my request to recover my account password

[fervent fossil]

Help ._.
Translate:** The application could not be installed because the installation file is damaged. Try to obtain a new installation file from the application editor**

[maiden anvil]

is that adobe air?

[fervent fossil]

yp

[maiden anvil]

https://airsdk.harman.com/runtime does this version work?

[fervent fossil]

okay

[fervent fossil]

not working...

[maiden anvil]

same error? or a different one?

[fervent fossil]

same error

[maiden anvil]

are you certain you're downloading the correct files?

[fervent fossil]

yh

[maiden anvil]

it's working fine on my end though, not sure what the issue could be

make sure you're downloading the most recent version too

it's 51.0.0.4

[fervent fossil]

i diden't found 51.0.0.4
i thing 50.2.4.1 is the last

[maiden anvil]

https://airsdk.harman.com/download/51.0.0.4

this one came out two weeks ago

[signal lodge]

Curiosity: is there any way to find a old/lost account?
I had multiple ones I lost (1 in particular that had a ton of skins/items) when Transformice was still on flash :o

[unborn otter]

Hi, sorry, how can I play with chromeOS? 😞

[maiden anvil]

was there an email associated with it?

[signal lodge]

I do not beleive so
It was in like 2019? (Maybe 2018)

[maiden anvil]

you can try looking up the username in the forums

[signal lodge]

Oo okay, apologies I havnt used forums in forever so I don't quite know how to search for usernames :o
It should've been something like CannibalisticRats tho

[maiden anvil]

nothing pops up

if you'd like to search yourself, make sure you're logged into the forums then click the search button at the top of the page

select the player option

[signal lodge]

Oo I see, thankyou!
I'll try searching for it when I can, it was a super old account so I'm not too bummed if it's gone for good lol
Appreciate the help 💖

[maiden anvil]

np! good luck

[woven sedge]

did the old accounts that werent linked to any email get deleted ? cuz i got an old account i only know its username...

[maiden anvil]

no

you can try recovering it through the contact form

[woven sedge]

oh god it would be amazing ! where is that ?

nvm found it on atelier801 i think

thanks a lot i hope it will possible to recover it ^^'

thats weird, the contact form refuses to validate

[maiden anvil]

what do you mean?

[woven sedge]

when i complete the whole form and click on validate, it gives me this message that says that i'll eventually get a response ect, but then it stays on that page as if nothing sent

and the validate button is clicked like that then goes back to normal like nothing happened

i hope it makes sense ?? 😭

[maiden anvil]

keep clicking until it shows a confirmation pop-up

though I'd advise you to copy everything you wrote just in case it throws an error message lmao

oh wait nvm

you already got the pop-up

[woven sedge]

it does, but when i click "OK" it just stays on the same page where my form is, idk if its normal but its very confusing ?

[maiden anvil]

yeah you're all set

[woven sedge]

sorry for french lmao

[maiden anvil]

it's the waiting game now

[woven sedge]

oh no did i spam you guys with like dozens of forms

[maiden anvil]

I wouldn't know

but it's probably fine

[woven sedge]

;w; aight, thanks a lot cate !!

[maiden anvil]

np! good luck

[muted garnet]

Are there any events coming soon?

@novel coyote

[shy marsh]

How can I become a mod?

[maiden anvil]

there are apps, but you need to check whether they're open for your community or not first

[nimble sail]

does anyone know how to get the cannon ball coins/ "points"?

[ornate briar]

I think you have to play Survivor, but I'm not 100% sure

[ornate briar]

Help, I have a problem with the game loading to 100%, then nothing. Just freezes

[cerulean walrus]

I was about to write this xd

I have the same issue

[ornate briar]

oh ok glad it isn't just me XD

[maiden anvil]

it usually fixes itself

[mild pike]

When I loaded it first it said that "Application not updated" now it won't load at all. So it's probably a problem which will be fixed

[ornate briar]

i reinstalled the game now it's working

[mild pike]

I reinstalled it 4 times already and it didn't work

so.... you're probably lying..

[ornate briar]

i'm just saying it works for me

[mild pike]

prove it

oh wait... it does work!

[ornate briar]

told ya

[mild pike]

[past zealot]

uhm

how much mice it should be there for a bootcamp to count?

[coral musk]

4

[past zealot]

ok i just did one with 5 in it but nothing happened 0_0

[maiden anvil]

you need to complete it twice if you joined after the map had already started

[fluid sand]

Furthermore, if the map has started with less than 4 mice, bootcamps wont count regardless of how many mice enter the room afterwards

[oblique robin]

Hola, tengo una cuenta que es del 2013 o 2014 masomenos, y no puedo recuperarla porque no recuerdo la contraseña y no tenia mail enlazado:( alguien sabe que hacer?

[maiden anvil]

send in a contact form in english here https://atelier801.com/contact

[oblique robin]

Okay thanks

[jagged gate]

Help how do I play the standalone the steam app is glitchy and driving me crazy

[maiden anvil]

you need to grab adobe air first

[jagged gate]

Where do I get that?

[maiden anvil]

https://airsdk.harman.com/runtime

https://www.transformice.com/ then get the .exe from here

[jagged gate]

Yayy tysm!!

[maiden anvil]

np!

just wondering, though; what's the glitch you're encountering on steam?

[jagged gate]

Oh it's not a game glitch!! It's a glitch on steam

I can't click anything and it goes black and it opens every time I wanna play tfm and it's annoying so

[maiden anvil]

try force closing everything steam-related through the task manager then restart steam

[jagged gate]

Doesn't work :( I even tried deleting the whole thing and installing again

I don't really care tho, I only used steam to play tfm

[maiden anvil]

oh oki

[jagged gate]

Ty tho!

[maiden anvil]

CT is 7 hours behind you

[muted garnet]

pls need trade room

[quick knot]

I need help, I want to recover my account, but they refused my request to recover my account password

[maiden anvil]

unfortunately account recovery has to be done through the contact form if you don't have access to the account's email

if you can't prove the account is yours, then...

[dense dock]

hey, I have a problem because I remember my password and nickname but without # and email, so I probably entered a random one and would it be possible to somehow get this #??

[maiden anvil]

what's your username?

[quick knot]

the email was correct so I don't understand why I can't get my account back

[dense dock]

kacpiwhattromeo in login

[maiden anvil]

because you need more information to prove you own the account

[dense dock]

?

[quick knot]

I provided the date of the last purchase of strawberries and the last bans

[maiden anvil]

check your dms

[maiden anvil]

https://atelier801.com/topic?f=5&t=786596&p=1 you can read this thread if you'd like, but you need to provide the correct answers to the questions the contact form admins ask

[quick knot]

EHHHHHHH

why isn't my email working!!!!!!!!

[crimson bone]

what command do i use to make a public international vanilla room with limited slots open? so that only 4 mice can be there at the same time

[maiden anvil]

open the room creation tool and set it up according to what you want, no command necessary

[crimson bone]

how do i open this????

[maiden anvil]

open the rooms list menu

[crimson bone]

yeah

and next?

ooo nvm i see it

mb haha

[maiden anvil]

all good!

[pale sand]

question- will transformice adventures ever actually come out? i saw someone say its cancelled but then again its still marketed on steam as something thatll be released sooner or later so (this is definitely a stupid question since it was supposed to come out in 2019 but i just want to be absolutely 100% sure)

[jolly nest]

the kickstarter was stopped, so no 😔

maybe in a decade 💀

[pale sand]

lol 😭

that sucks though they couldve made a masterpiece- it was on a good path

[edgy cliff]

I enjoyed it too, it’s sad that they abandoned it, it was pretty developed already after all

[halcyon scaffold]

add the long hair white fur back in shop please

[hollow osprey]

guys is it ok if i make a version of this game for 3ds?

[lavish kindle]

transformice on the 3ds??

[quick knot]

I have a question is it legal to sell accounts in Transformice

[limpid remnant]

I wouldn't do it

[winged bear]

definitely not legal

[quick knot]

Why is it that when I enter the correct email address for my account, it doesn't work? I've been trying to recover my account for 3 days now and it's making it difficult

[edgy cliff]

You are trying to reset your password?

[quick knot]

Yee

I've tried everything

I just don't understand why it doesn't work, no one stole it from me rather

What am I doing wrong?

Unless I changed my email and made a typo

[maiden anvil]

please contact a staff member

[nimble mortar]

how do i choose a map to train? like the 30 in vanilla

[winged bear]

go to tribehouse and type /np 30

utility should let you load maps as well

[maiden anvil]

you can create an utility room too

https://transformice.fandom.com/wiki/Utility#Commands

[jagged gate]

I've heard you can make other mice invisible/transparent how do I do that

[maiden anvil]

./watch Yourname#Yourtag

[jagged gate]

Tysm!!

[heavy panther]

What is Seashell used for?

[winged bear]

you can get skins by purchasing them during event maps from NPCs

not sure if you can exchange them outside of events though

[jagged gate]

Yea

People usually sell em for cc

[jagged gate]

Help how do I stop it

[shy marsh]

./watch

Again

[jagged gate]

Tyy

[shy marsh]

Yw

[dense epoch]

hello

i forgot my old accounts password and it doesnt acept my email

can i do something

[maiden anvil]

https://atelier801.com/contact send a contact form

[thin rose]

hiii, just was wondering if the collector furs ever go back in the shop?

[maiden anvil]

yes

they can come back on sale or used in fashion squad outfits

[thin rose]

YIPPIEEEEE TY

do they take a while to go back in rotation following their event? i missed out on the watermelon cat fur and im so bummed OTL

[maiden anvil]

yes, they do

[thin rose]

oh man. like... months? YEARS??!

[maiden anvil]

probably months tbh that particular fur was quite popular, but there's no set time

[tribal seal]

hi, I tried to enter this game after many years, but it said my email was not registered when I literally used the same email for lots of accounts when I forgot passwords. Does that mean I got banned or something?

Also I kinda not remember all the accounts, just the recent ones, can I somehow know which account was the oldest?

like if they check my accounts linked to that email

[maiden anvil]

the account's email might have been changed (i.e. your account got compromised). you can send a contact form here https://atelier801.com/contact to try and recover it

if you try to log into the game (not the forums) with your email in the username field, it should show you a list of accounts registered under that email

[tribal seal]

what does "compromised" mean?

[maiden anvil]

it means someone might have gained access to your account without permission, for example

[tribal seal]

gotcha, thanks and i'll check later when I've done that

[thin rose]

is there any way to preview multiple shop items together??

[maiden anvil]

use the /dressing command

or download fewfre's dressroom https://projects.fewfre.com/a801/transformice/dressroom/

[thin rose]

tyyy :D

[old bane]

did someone hack or use exploits for this?

all of them ended up slowly disappearing one by one

[edgy cliff]

Technically they could have just opened many instances of the game, logged in as a guest on them, and then just manually placed them in their positions

and then they all either got kicked for inactivity or they just closed the games one by one

[craggy owl]

You can report them to any online mod if they cause lag to the room / to you

[solid dome]

Um why am I only seeing a paypal paying option? Can't you buy fraises using steam wallet anymore?

[maiden anvil]

you can

but only through the steam client

[solid dome]

How?

[maiden anvil]

open the game through steam

go into the shop, click the buy fraises button, and you should be good to go

[solid dome]

Im doing this but

That's the only option for me

I used to be able to buy like this so idk what happened

[maiden anvil]

try closing every steam window through the task manager, then reopen it, log out and back in

the usual troubleshooting

[solid dome]

Still just paypal

[maiden anvil]

are you opening the game through your library? or just the shortcut?

[solid dome]

Library

[maiden anvil]

oof not sure what it could be, it's working on my end

sometimes steam just throws hissy fits and fixes itself

have you tried restarting your computer?

[solid dome]

Did that now
I guess I'll just try waiting till it fixes itself lol

[maiden anvil]

hope it works out for the best

[quick knot]

day 5

[solid dome]

I've farmed only 102 cc today (82 without mission rewards) and I can't get any more... I don't get it, it's the 2nd time that's happening
I know there's some kinda speed blockade but doesn't it trigger only after farming, like, 600cc?

[dense patrol]

Why is it so hard to contact the support, I have sent them asking them for help with my account that was suddenly deleted from the database but I didn't receive any answer, I have evidence of my account existing ( previous emails from Atelier801 that shows my account name, also the ip address the account was created on etc...)

[maiden anvil]

how long ago have you sent the contact form?

[dense patrol]

I sent one in 2021 and I just gave up, but I'm feeling so nostalgic again and I want to play the game but I miss my account

[maiden anvil]

please send another form! if you don't receive a response in 2 weeks, please contact a staff member

[dense patrol]

I'll do thanks!

[maiden anvil]

of course! good luck

[solid dome]

Off to try then
Thanks

[maiden anvil]

np!

[tame folio]

how can i install the normal tfm standalone 😭 itsnot letting me without adobe and i cant install adobe either

envelope with arrow ??!?!?

oh

sorry

im slow 😭

[hollow osprey]

can a mod help me :c

[agile wyvern]

Hello, my DMs are open.

[lusty mason]

hi! i changed my username in game and was wondering if there was a way to update it here (it won’t let me change it myself)

[crisp oak]

algun mod que me pueda ayuda?

[tribal seal]

hello, I tried doing that but it says my password is incorrect, when I kow im typing it right

[maiden anvil]

you might have to send in a contact form to try and recover your account then

[broken saddle]

One question, is it possible to report someone for "hack" if they have so many "lags" that they are literally cheating because they are flying in the air and get advantage to win maps and steal firsts if all other mice cant get it, as example since there's nothing (no way/no planks) and they are walking in the air... ?
(bcs im reporting them.. thats not fair-)

[tribal seal]

will do

[tribal seal]

It asks for my username on the form, which username is asking?

Because I dont remember my old usernames, thats why I was asking how to know them

[maiden anvil]

hmm

you could try contacting a mod (yellow names on the members' list >)

[tribal seal]

Wait, I do know one username linked to the account, is that enough to help me with this problem and know the rest of the accounts?

Okay so, I sent the thing but when I click accept just an information screen pops up telling me not to share my password, but it doesnt go anywhere from there

[maiden anvil]

I'm not entirely sure so maybe it really is best to reach out to a mod

did the pop-up screen mention anything about a two-week period?

[tribal seal]

yes

[maiden anvil]

then it sent and you'll just have to wait for a response

in the meantime, you can try asking a mod for help with the issue as well, but you'd still have to wait up to two weeks for a response. if you don't get a response from the contact form admins after that, you'll need to reach out to a staff member

[tribal seal]

got it

[edgy cliff]

Pretty sure that lags can’t cause you to fly upwards

[broken saddle]

Thats why i would report them always..

they say its just a lag but for me its clearly cheating what they are doing..

[edgy cliff]

I would report them as well, it’s obvious. Since when do people with “lags” get st so often XD

[spring sequoia]

hi , i just got banned and it says ( Compromised Account ) but idk what that means and i have played this game for a long time and this is my first time banned for this reason , i need some help with it.

[maiden anvil]

https://atelier801.com/contact send a contact form here

[spring sequoia]

i already did , but i read a forum that saying i need to know who did banned me

how should i know who banned me ?

[maiden anvil]

compromised account bans are handled through the contact form that shouldn't be one of the necessary pieces of information

[spring sequoia]

so i'll just wait for a reply on my email right ?

[maiden anvil]

yes

[spring sequoia]

thank u

[maiden anvil]

if it takes longer than 2 weeks, contact a staff member

np!

[hollow dew]

Hi! Sorry if this isn't the right channel, I was looking at the most recent announcement and it mentions posting art in a specific channel, but it's coming up for me as no access channel? I would love to make/post some fan art in the future, not sure if I'm doing something wrong !

[maiden anvil]

hello! you need to verify your account

https://staff.atelier801.com/discord here

[hollow dew]

Thank you so much!! I appreciate it! I apologize, I'm not very tech savvy 🥹

[maiden anvil]

of course!

[acoustic stone]

how change the name of tribo? or only created a new one?

[maiden anvil]

you can't change it, you'd have to create a new one

[acoustic stone]

Thanks

[acoustic stone]

I have some questions about maps and how they work, can I ask them here? I haven't received a response yet on the forum.

[maiden anvil]

#maps

[acoustic stone]

Thanks again ❤️

[nimble mortar]

I dont have acess to my old email anymore... what can i do?

[maiden anvil]

send a contact form!

https://atelier801.com/contact here you go ~

@nimble mortar how long ago did you send the last contact form?

[nimble mortar]

I sent maybe 10 months ago. But I sent now too

[maiden anvil]

if two weeks go by without a response, please contact a staff member

good luck!!

[nimble mortar]

sure

ty

[maiden anvil]

np

[shy marsh]

hey so i wanna reset the email to my old account, but i cant access the old email that is currently linked to my account. how can i change it??

[maiden anvil]

send a contact form — https://atelier801.com/contact

[shy marsh]

how long do they usually take to reply

also this is prob a dumb question but how can i see my sanction list

[maiden anvil]

it can take up to two weeks. if it takes longer than that, contact a staff member

[maiden anvil]

you can't, you're supposed to keep track of those things yourself

[acoustic stone]

Is it possible to transfer all my purchased items from one account to another?

[maiden anvil]

no, just inventory items

[harsh jay]

is there a way to unlock 60 fps limit? feels kinda shitty to downgrade my 240hz monitor 💀

[broken saddle]

as i know its not allowed to unlock them and set them to higher..

but you can do 30fps or 60fps

[harsh jay]

[plucky thistle]

how to contact a mod?

i got chat banned and idk why

on transformice

i did not say anything wrong

dawg do i have to wait 3 hours

[high walrus]

hi how can i write on french chat ?

[muted garnet]

I just opened my account from my old account, I added 1500 cheese to my account and my cheese disappeared, mods, can you help me, I'm not lying.

No cheese appears in the account I sent, my cheese is gone in both accounts.

pls help me

I sent 1500 cheese from my main account to the newly opened account. In the new account, it was seen that the cheese had arrived, but it does not appear in my inventory. I no longer have the cheese in my main account or my new account, but I am sure that the gift went to the right place, I saw it with my own eyes.

[maiden anvil]

have you checked your shop cheese?

[muted garnet]

yes

296

is my cheese

its normally

he is my farm

I'm sure I put it in the right place because it was a gift, I bought it by letter, I accepted it to my account, but it doesn't show up in my inventory.

ım not lying

it just happened

I have 1500 cheeses and this is a great effort, I'm not lying to you.

@maiden anvil

[maiden anvil]

excess cc is meant to go into your shop cheese, not sure what happened there

(the daily limit has been increased since then but still)

[muted garnet]

By the way, my cheese arrived, but I don't understand why it was in my inventory so late.

To record it, I sent 1 cheese to the same account. When I started recording, I received a letter via message. My cheeses are in my inventory. By the way, 1 cheese is gone. Give me back that 1 cheese.

ım so toxic ı know but

After all, I lost 1 cheese, but if someone forgot and sent their cheese to the full inventory account, all their cheese would be garbage, just like my 1 cheese, someone else can send 500-1000, please correct this mistake.

[fair dove]

how do i verify?

[maiden anvil]

https://staff.atelier801.com/discord

[fair dove]

okay, i sended it
its weird cuz i forgot my username,i checked mail and i have a payment confirmation
for strawberries i bought before, i tried to type the mail in forgot password option and this mail where confirmation came did not work, it says wrong email.

[maiden anvil]

the email associated with the account might have been changed in the meantime

[fair dove]

hmm, idk

[maiden anvil]

but if you've sent the contact form, you'll just have to wait. if two weeks go by without a reply you can reach out to a staff member

[fair dove]

bro wth, i typed the login with # and numbers on payment confirmation

and it worked

i dont remember putting this numbers on Login

[maiden anvil]

yep tags are needed

it's because there can be multiple accounts with the same username now, the only difference being the tag at the end

[solid dome]

Why can't I create an account with a non mod/admin name? It says it's taken

[maiden anvil]

someone might have created an account with the same name recently, try again later/tomorrow

[nimble mortar]

Is there any APK or something to remove high ping?

[cedar tiger]

I don't have acces to my email, I lost it, and I can't change the email to my main tfm account. Can someone help me?

[maiden anvil]

send in a contact form!

https://atelier801.com/contact

[cedar tiger]

Alright but is there a link there

oh okay

Thank you ;-;

[maiden anvil]

ofc

[cedar tiger]

I'm sorry for asking this again,I just forgot to do it

[maiden anvil]

no need to apologize!

[cedar tiger]

Thank you

[ionic glen]

Try closing Transformice and opening it again

[ornate briar]

You might have a firewall or antivirus blocking it

[muted garnet]

When will the gift button in the market be opened, even on my account that has no fur?

[maiden anvil]

the current requirements aren't public but read this message for the general guidelines: #help message

[muted garnet]

Isn't it ridiculous that there are different requirements for everyone?

I have already passed the game time and the number of cheese collections, why is it not opened yet?

[sand remnant]

there is a huge homophiba happening in turkish server is there any turkish mod someone texting about burning gay people killing them etc and turkish mods not helping

[strong harbor]

¡Hi guys!, I had a question, ¿What does this number above accesories mean?

[idle sky]

the starting date that the specific item is allowed to (but not guaranteed to) reappear in the shop, either in sales or fashion squad outfits

[strong harbor]

¡Thanks!

[nimble granite]

why did i load up the game for the first time inlike 2-3 weeks and it says im banned for 72 hours for wishing death upon another player

i literaly havent been on lol

[maiden anvil]

https://atelier801.com/topic?f=6&t=891384 you can appeal your sanction here

[nimble granite]

na its not that deep ill jus wait the 72 hours i waited 3 weeks anyway LOL

[maiden anvil]

all good!

[edgy cliff]

Did you try adjusting the firewall?

[broken saddle]

What do these actually mean if i see this on my friends list but cant see their room ?

[lone sundial]

They're in a private room

[broken saddle]

okay

thought sometimes that they deleted me or smth weird was going on

[sour locust]

When they have you added and they're in a private room, you can see the cheese on the right :P

[broken saddle]

When i play in double full screen mode of the game, to see better, how can i zoom a little bit out so that its still 2x full screen, but i can see a little bit more above the brown line which shows the time/+ ?
Because i saw many people which are playing in 2x full screen but they still can see the top after the brown line with the time and all that... 🤷‍♀️, and they never want to tell me how to do it :/

[broken saddle]

If needed i could also share a screenshot from my game to describe better what im talking about

[ionic glen]

Not sure what you mean exactly but this client has customizable zoom:
https://github.com/Cassolette/Transformice-Electron/releases/tag/v2.0.10

e.g.

[broken saddle]

something like this ?
since steam version of the game also got in the "beta" select menu, this other game version i think, never tried that but its the same name from the link "electron" that you send, i think

if its not the same, then i will look for the other launcher type of game version ^

[tribal seal]

hello I got a response from my contact form, is it okay if I just answer it through gmail right?

[maiden anvil]

yes

[hollow osprey]

Hi, i dont know if any of the mods here have worked on the game or if they can awnser this question but i just want to ask for permission to recreate transformice on the nintendo 3ds as a fan-port of the game

[broken saddle]

That's actually not working :/

[fading canyon]

Hi, got a little problem. Its been a long time since i played tfm so i decided to create a new account, wanted to be verified for discord but when i try to connect on site, says invalid pass and its the correct one, and also when i try to connect with the button "connect with google" it says "no account is linked to this google account", it's the third time i have to recreate another account its boring..

[maiden anvil]

iirc you'll have to create an account the regular way (username, email, password) instead of trying to create one through google

[fading canyon]

thats what i did for the third time yes..

oh

uhm

im just dumb af

fogot to put the numbers after ^^"

[maiden anvil]

OH haha it happens more often than you'd think

[fading canyon]

i was like lets try

the it worked xD

perfect got verified

[maiden anvil]

yay!! happy you sorted it out

[fading canyon]

ty c:

im so happy to play again dang

lil bit sad i dont get my old account TwT

[edgy cliff]

Have you tried to recover it? You might be able to

[fading canyon]

i dont have mail anymore :/

[maiden anvil]

you can send in a contact form

https://atelier801.com/contact here

[sturdy basin]

is it possible for my old account to be reinstated after it's been 6 years and i was a stupid 12 year old at the time of ban

[maiden anvil]

if the ban was correctly placed it's v unlikely to be removed, if not impossible. you could double check with a mod just be sure

[glossy silo]

Como eu recupero a minha conta ? não lembro o nick , apenas o e-mail de registro, alguem sabe como ?

How do I recover my account? I can't remember my nickname, only my registration e-mail, does anyone know how?

[untold chasm]

https://atelier801.com/login use forgot paswword

[glossy silo]

But the problem is that I can't remember my surname and when I go to this page it asks for my e-mail address and surname, but I can only remember my registered e-mail address...

[craggy owl]

In this case, you can try login tfm using the email and type your pw if you can remember. Otherwise, there's no way to recover your account only with your email.

[untold chasm]

Or you can try to remember a friend of yours and chat with him on Discord so he can check your name on his friends list, or you can remember the name of the tribe you were in and search for your name

[edgy cliff]

Yep, if you do it correctly a list of names connected to that email should pop out, and you can choice the one you need

[vestal sleet]

Yo, what LvL i need to have for seend a gift?

[shy marsh]

i can't log in to my account.

can someone help me?

[edgy cliff]

Here’s what I found on the wiki, hope this helps

[edgy cliff]

Maybe you have accidentally caps lock on or something like that?

I assume that you had no problems loging in lately before this so maybe this is the case

[maiden anvil]

this isn't updated, I had already replied to this user in #chat

[edgy cliff]

Oop, my bad then

[tribal seal]

they declined my request on the contact form

the worst part is that I still dont know why

I had my email with my accounts and suddenly its gone

I literally have screenshots of my account and me logging in

[sleek prairie]

türkçe bilen var mı

yardıma ihtiyacım var

[plain edge]

Can i talk to someone about getting my brother's old account back? I tried sending a letter in atelier801, 2 weeks passed by, no response back.

[maiden anvil]

@topaz eagle ^

[acoustic stone]

wheres i report a player?

[maiden anvil]

./report User#Tag in-game

[acoustic stone]

how i know it works?

[maiden anvil]

if you report it, moderators can look into it

[topaz eagle]

Hey you can dm me!

[muted garnet]

bro

ı dont have #chat and #events jjust ı have #help

why

okey okey my problem

[mint sorrel]

what?

?

command report what

i dont need report someone

i meant i got muted

[jagged gate]

Hi I have a question regarding the "take cheese back as sham" mission or whatever it's called in english

How many mice do you have to save for it to count??

I've heard it's not how many you save but how many mice are in the room currently

But I've tried it and it just doesn't work

I've tried being in a room with at least 11 mice

[fluid sand]

it should work with 11 definitely

[jagged gate]

Nope

Nothing

So I'm wondering if it's the amount of mice you have to save??

[idle sky]

are you bringing the cheese back yourself?

[jagged gate]

Yes

To the house

[idle sky]

11 different ip's

[jagged gate]

Yes..? How would I know that

[idle sky]

how many people are in the room

[jagged gate]

12

[idle sky]

there might be multiple people with the same ip

but if you join a larger room, you will be less likely to run into this issue

[jagged gate]

:(

OK ty

[young basin]

hi, does anyone know how many mice in the room for the ''kill 50 mice in survivor'' quest?

[dusty epoch]

Does anyone know how to help me ? I literally launch the game, then it doesnt load or anything, just stays on a blue screen

[maiden anvil]

#help message try this

[muted garnet]

hello @maiden anvil

@183139

ı want to this map

how can ı open this map

ı dont know utility code or cbase code

you know this?

or everyone pls help me for this

[maiden anvil]

https://transformice.fandom.com/wiki/Utility you can read this if you need more info about utility, I'm not really familiar with it

[muted garnet]

just code bro

pls

[maiden anvil]

otherwise if you have the correct permissions you should be able to load the map in the tribehouse

[muted garnet]

my nickname is zeno#0584

code for e

me

okey thank you

[maiden anvil]

/room #utility0zeno#0584

[muted garnet]

thank you

How often does it give?

anyone?

[maiden anvil]

1 coin every 3 maps

please be patient when waiting for a reply

[young basin]

anyoneee?

[maiden anvil]

6 afaik

with different ips

[muted garnet]

afaik?

@maiden anvil

6 finish with different ips?

[maiden anvil]

afaik means as far as I know

[broken saddle]

1 coin every 4 min for bootcamp ^
so its possible to get 2 coins at one map.

[young basin]

ohh, thank u!

[muted garnet]

bro

[muted garnet]

I know that it gives the map when you finish it, is this wrong?

[timid geyser]

2coins=1map

[maiden anvil]

what do you mean?

[shy marsh]

5 coins=1 map nb

[broken saddle]

[shy marsh]

*6 coins sry

yeah my broski frosty is right 💯🙏🔥

stop playing michael jackson

its my broski too stfu

[timid geyser]

@shy marsh nb îs 2coins=1map if u play normal, u farmer coins(i can 22coins=1map)

[shy marsh]

sry typo again i mean i can do 60 coins per map

[timid geyser]

A map is 2 coins, and if u farm coins, u can make more coins(+15coins per map)

[timid geyser]

60?

[shy marsh]

yes 60

[maiden anvil]

could you double check? the wiki says 1 coin per 4 completed maps and everyone is giving different info ;;

[shy marsh]

THIS IS THE RIGHT ANSWER

[timid geyser]

Fake wiki😎

[shy marsh]

noob wiki

[fluid sand]

It is 1 bootcamp coin every 4 minutes, if you relog after each completed map and complete it again, you get 1 coin but bootcamps does not count in your profile.
You can farm up to 10-20 bc coins with relogging but if you are playing normally the maximum you can get from a map is 2 coins regardless of how many bootcamps you do

[timid geyser]

S

[maiden anvil]

thank youu

[potent gyro]

1 coin every 4 mins

[muted garnet]

okey thx alexis

[wheat marlin]

What is the channel to recover the account?

[maiden anvil]

https://atelier801.com/contact send a contact form here

[modest grotto]

How can I reduce my time banning ?

[maiden anvil]

you can't

[meager nacelle]

tfm social services could be a thing

[edgy cliff]

XD how would that even work

[dense patrol]

I suggest Tigrounette add ./watch me instead of using /watch username just to make it faster

[meager nacelle]

or maybe make /watch be directly applied to u

thatd be cool

and then /watch would remove it back

as it is rn

[meager nacelle]

no idea

[jagged gate]

But then there wouldn't be an option to watch a specific player that isn't you

[meager nacelle]

however ..

[jagged gate]

I think

[meager nacelle]

yes if u put their username and tag

[dense patrol]

They can add the option without removing the ability to watch other players

[maiden anvil]

you can just write /watch followed by the first letters of your username and pressing tab so it autofills

[dense patrol]

Really? didn't know that, thanks

[maiden anvil]

np

[meager nacelle]

that applies to most online games if u ever need this info

[dense patrol]

I mostly play league of legends so I didn't know this is a thing lol

[meager nacelle]

i see

probably works there too

[dense patrol]

You don't need to watch yourself in league of legends but you can focus the camera on yourself

[meager nacelle]

right

they probably would use this tab thing to insult eachother in chat anyways

oh btw i say that cuz tab works even without putting any commands

if u talk with anyone, u can write some letters of their name

and tab to autocomplete

tfm should have a guide for shortcuts like these

[old bane]

how can i lower my ping

[vagrant elm]

I have a problem with the server interrupting all the time, when I'm in an empty room nothing happens, I go to the race it freezes when the map starts

[urban barn]

how do i make my game less laggy

[ionic glen]

You can try enabling minimalist mode in the options

[urban barn]

it doesnt work in defilante

[wise oasis]

if ive text proof of someone crashing afking rooms what can i do other than hit report button in game?

also the dude be making accounts to pretend to be me too

[halcyon scaffold]

can u bring back the devil fur in shop pls i want it so bad ill literally buy fraises

[fossil flame]

can someone explain? i didn't do nothing

[fervent raptor]

Hello, I get a ban from @subtle pivot and I was not using cheats. who use cheats on transformice? LOL. He put in the room (vanilla 1 🇪🇸 ) the command wrong (he lost the / for watch while he was playing in the same room, thats how I know).
How can I get unbanned? I'm really not cheating. If somebody wanna check my PC where I get the ban (same HWID)

[subtle pivot]

You can contact me through the Forum, or another moderator to look at the evidence.

[fervent raptor]

But what evidence I can show? xd

[subtle pivot]

The moderators can look at the evidence, I mean.

[fervent raptor]

But what I can send as a proof?

I was not recording nothing, I have my PC now for have an "screenshare" or something for demostrate who I was not cheating

[dark aspen]

You also posted already on the EN staff contact thread. Please stop messaging multiple people. You were given an answer by me just now on the forums.

[fervent raptor]

I'm not messaging multiple people, I only talked here and tagging the staff who ban me

and basically the response is "You use macros, your ban will not be removed", really dude? how do you know who I use macros??? No sense x'D

[shy marsh]

For the past 2-3 years, mods have had a way to detect macros, either by the lobby telling them how many clicks of your UP or W key have been done, anything above 15-20 is already suspicious, so yeah ...

[fervent raptor]

But I don't use macros

Thats why I'm saying that xD, I know here a lot of people came for say who they aren't cheating