#help
1 messages · Page 21 of 1
so I can farm gifts .-.
not sure about that though, youd need to consult with mod about that specifically
is there any way to know how many and what type suspentions/bans we got?
or can we know if we ask
no, you're supposed to keep track of it
yeah
but that's the only way
the fact that my account is only 4 y.o and i dont really remember anything 
i think i only had mutes bc of spam? but i was just talking too fast 
so the mods and admins don't have access to it or its kept secret
it's kept secret
it's account info that won't be given out to you by staff and you're supposed to keep track of throughout the years
i remember years ago it was possible to check
I think you can see active sanctions on the forums or something like that but I don't think you were ever allowed to access your full history 
@solid bluff sry for the ping ^
i know i had a sanction for backseat moderating several years ago like 8-9 at this point which i dont see anymore
but it was visible at some point
i think it would be more convenient to be able to see your previous sanctions in case it was ever necessary
is there any way to be able to change your username?
here or in-game?
in game
yes! here https://atelier801.com/account
OHH! thank you sm
From what I remember, you used to be able to see all your previous warnings on your profile, but that was removed because it was making people upset. You can't see your previous sanctions because it can be used to recover your account (you're supposed to remember them :p)
thank you so much Kat!! 
Does anyone know if its possible to have drawing tablets (wacom) work on Steam's transformice? I've been wanting to draw letters and have to use my mouse which has always been the case but im curious
they should work! I’ve used a drawing tablet to draw in tfm (+ I use steam), and although mine was Huion instead of Wacom, I’d think they would function the same way?
huh maybe theres a setting I gotta change on my computer then! Thank you im sure ill have this fixed by tomorrow!
Im actually baffled people were upset by that
Couldve probably had a button to hide them
But ty for the info
Hello, I need help. Someone logged into my account today, I want to change my password, but the e-mail must be confirmed. I don't know my e-mail either. The forum also appears to be censored. Is there any chance we can see this clearly?
you'll need to send a contact form to request an email change
Well, I don't know what steps we take to do this, I've never been to the forum. :/
https://atelier801.com/contact fill this in, in english, and explain the situation
Okay, I will do what you said. Thank you very much 🙂
how does remembering your sanctions prove that u're the owner?
i assume its like a "secret question"
but at the same time said person may not have had any sanctions or just doesnt remember because they happened years ack
back
what about accounts made 10+ years ago, its like asking me what i had for dinner same time last year
i cant imagine someone coming to the game after 9 years like "hey i remember i got banned for this 9 years ago"
yeah LOL
very poor verification questions
like if you literally give all the evidence that the account is yours and you answer that one question inaccurately they reject your request??
I'm not a contact form admin, but I like to think they're human and reasonable too. It's just one question out of multiple that they use to verify, they don't have to all be 100% accurate
hello!, is there a way to change tfm default controls on PC?
is there any way i can change my username in transformice?
i just found my old account and i don't like the username 
though if your account's tag isn't currently #0000 you'll have to pay 1500 fraises for the name change
Ok
Where and how i suposed to use this parts guys?
I can't upload images :/
A3 D16, etc i mean
Advanture items
you need all the numbers from 1 to 6 from the same letter to complete the set upon completion you get rewarded with 50 ticket and 15 fraises
damn, i don't have 1500 fraises 
just a quick question are there any "staff roles" that require making art for badges and stuff for the game (sorry its been like awhile since ive back into tfm so ive forgotten most of the roles)
i have 32 skill points but what do i use them on?
i don't want spiritual or wind master
mechanic,wild or physic?
my fave is physicist
physicist looks fun
but im only lvl 33 :(
i choosed mechanic now im going to upgrade physicist
i still want someone to answer this
the flash squad handles the new items including the badges
what is the requirements to be able to pick up snowballs when it is snowing
the requirement of being able to press down or S
not working
you want to spam the down button
doing it but it isn't picking any .-.
Do that when the room starts snowing and it should work 
I would re log though which could help as well
Its only working in rooms that are official from the game
example: rooms with yellow names or something like; *vanilla1 and other numbers or game modes.
(you cant pick up snow in closed rooms/rooms with limit created by players)
Just wanted to point out that the beard event item has still not been added to the christmas chest.
i have problem in lua script @maiden anvil
when i put script and press active
no thing does
if you verify your account you'll get access to the modules chat, where you can find more specific help. I don't really know much about lua coding and scripts
i have problem in verifying
what's the problem?
Is there way to return badge bought from Village? I accidentally got the same one two times..
No
Oh noo, thanks 😦
Eu tentei contato com o suporte e não adiantou, como falo com algum ADM?
você enviou o contact em inglês?
Enviei tudo em português
tem que enviar em inglês
depois disso, se passarem 2 semanas sem resposta, você pode contactar um membro da staff
https://atelier801.com/topic?f=6&t=891637 esse tópico aqui pode ajudar
is it possible to change the name of a tribe after you make it?
no
your account probably doesn't meet the requirements
the exact requirements are currently unknown but you can find some general guidelines in this message
ok ty
play the game 5+ hours
np!
guys does there in linux a flash player projector or somthing to play trancformice in it ?
thankk youu
it still the same problem in my flashplayer
so that mean the problem isn't from the projector
but thank you for helping me
when somone right on arabic
it written backward
i was using .exe flashplayer with playonlinux pkg
but in windows it look normal
might be a system font issue?
(I assume by "backward" you mean left to right, because Arabic is normally written right to left)
how to get access for texting on pl chat?
At what time zone and hour daily missions resets?
midnight gmt
Thanks
👋 hi! my DMs are open
Ty !! the problem was fixed ❤️
sellect new name?
what name?
Toslek
maybe all possible names taken
there is a bug that is almost 14 years old xD
🚩 hello. my username is Worm#8338 and i cannot buy fraises through steam. I have 11 dollars in my wallet. the overlay works in-game. The only purchasing option is paypal. My play time is 25 days, 15 hours, 17 minutes and 46 seconds. I have recently purchased a game on steam more than 5 dollars.
Any help is appreciated, i realy want the sale fur before it goes away!
out of my curiosity, is there any tfm expo planned for this year anywhere in europe?
please would love help with my troubles ^^
what's the issue you're encountering? does the option to buy fraises not appear?
I cannot buy fraises through steam. I have 11 dollars in my wallet. The steam overlay works fine. The only purchasing option is paypal.
yes, but is the option not there at all?
are you opening transformice directly through the steam client or through the shortcut?
Steam client press play.
@topaz eagle isn't this that one issue you were describing that one time?
I have even re-downloaded the game
Yes, the issue was that transformice would be directly opened from the shortcut instead of opening Steam then clicking play from within steam, resulting in nothing happening everytime you clicked Buy Fraises.
this is not the issue I'm having. the buy fraises window appears. the only option for purchasing is through paypal. And i am not opening from a short cut. I am in my steam library and I press play.
Oh, then I am not sure about that issue ;o
How old does a new account need to be in order to gift? I am having a friend buy them for me, because no one seems to know how else to fix this.
the current requirements aren't publicised but these are general guidelines
15 days since buying first fur
What does this mean? my friend needs to buy an item for themself first in order to gift me one?
This is growing so complicated, i just wanted to spend five bucks 😭
You're kind, thanks for trying to help me this morning
I'm currently trying to do it on a laptop with a fresh download
the bug is about editor, while doing the map if the shaman (yourself) die while you edit the map you can not use the right side of the tools, you have to play and exit the test to use there again
could this map return someday
when u buy a customization, can u infinitely customize it after that without paying again? or do u pay every time u customize? or can u only do it once?
it's forever
you pay for the customization, you can customize that item as many times as you want
okay tysm!! 
Omg I miss that map
Common Liam W! Best map ever for sure!
How some shamans summon items very far away from them? I unlocked eagle eye, but its not that much, as they are. It's not apple. They litteraly spawn items from start map to the end.
they're probably on divine mode
Oh yea, thanks.
Hi, I have problem because I wrote on Atelier Contact with regard my account Ang3lx#5214 and I I did not get an answer within two weeks, which I was to expected. It's been 1 day since then and I don't know what to do.
Can you DM me your username & email
anyone can edit it afaik
Thanks
hey, something about this?
hey can i uhhh report letters I get??
I think so
idk how but aaaa
I believe you screenshot them and send them to mods, Blasti.
are you able to change your name in the game?
Yes! You can do so on the forums. If your current name has a #0000, then you can change it the first time for free. However, you will lose the #0000 and you CANNOT ever get it back. You will recieve a randomized # afterward with the new name.
ahhh okie, thank youuuu
hi, i need help the account lost please
@north verge, I am sorry to get you out of your game but right now you **should **consider taking a look here:
https://atelier801.com/topic?f=5&t=814024&p=773#m15450
No private information was shared, your previous nickname is public and so is your soulmate's nickname, your previous history with the game is kept as our secret.
Por mim, o mute não será retirado. Fique à vontade para conversar com outro moderador.
I am forgiving and I barely play anymore, but the sanction is not the right one.
Fique à vontade para conversar com outro moderador.
Nah bruh... This is meant for us, you are the one who applied the sanction, we can move this to DMs if you want to, and only you can remove the sanction you gave me, AFAIK.
This is your chance to make it right and prove you are a good person, at least to me. You are a good moderator but this time you really overlooked the situation.
I won't unmute you. Case closed!
I believe your mute was applied correctly. It will only be removed if other moderators believe it was applied incorrectly.
How so? I never leaked any private information about you or others, just known and public facts.
Then wait for a response from a moderator in Central de Banimentos
Again, case closed for now
By then I will be unmuted by the system, and my sanction history will be not so clean, yk?
If your mute is removed in the future, it will be dismissed. Don't worry about it
This is a problem... I don't like getting in such situations. This is making me anxious asf man
It will expire. Unless it's revoked, this sanction will be there, and for no good reason tbh
Threatening me wasn't your best option. You had the option of having an adult conversation with me.
So, wait like the other players who are appealing their mute or ban on the forum
I sent my whole chatlog on the forums to make sure, and yeah I was provoking but I didn't leak anything.
You know it's not only me, others are trying to get you out of the staff for similar cases... IDC about them, but things are going to get serious if I am being honest.
Of course I don't want you as a moderator right now, I just got muted! But you have a good history of banning cheaters and such, you're reliable as a moderator.
I don't have anything against you, we never spoke before, yk? So this is very isolated to my sanction.
I'll have no problem removing your mute if the other moderators think it was incorrect, so please wait. I have to go now
Maybe this isn't the most appropriate place to talk about your mute
Hello, I have a problem, I lost my account which I had several years ago, I cannot access my email with which I was linked to be able to enter, how do I recover it? I can tell you my email so you can verify that it is mine, please help me, I put a lot of effort into that account. thank you
Is @tight thistle available rn? I'd hope so, this is making me really ill because I do my best to avoid such things, yet, your soulmate and their friends decided to make a case out of nothing, I just replied defending myself.
But I don't even remember my username, I only know that the email was the one I lost.
I don't know, you can message him
ok man, take care... Sorry if I made you feel uncomfortable with all this
does an item come back in chests 1 or 2 years after it releases
hi! is there any way to know the date when you can rename your acc again?
you can change it every 3 months, check the change username tab on this page https://atelier801.com/account to see if any date shows up
you can open a new account with the same email (hope you remember it correctly) and then log in the again but this time login with your email and the new accounts password. it will popup window that shows the accounts linked under that email, if the email is correct it will tell you the username of the account you looking for
helloo, i wanted to know how i can update my username in discord for this server. i changed it in tfm and..just wonderin
reverify your account
Thankyou!
Question, there is any way to play tfm without admin privilages? Steam - no, Windows's exe version requires Adobe Air and needs admin to be installed.
I guess the answer is no, but just curious. (I know there are ways to install steam without Admin, but no)
Mam pytanie bo mam drugie konto utworzone w 2017 i czy jest taka opcja żebym z pierwszego konta mógł przenieść wszystkie itemki w sklepie jak i w plecaku na te z 2017?
Nie ale z plecaka to jest mozliwe
Rzeczy z inventory jak sie da wymieniac to mozna przeniesc ale jak sie nie da to nie
A serki
?
Bo chcę serki se przenieść z sklepu
Albo chociaż level czy coś
Bo teraz na tym młodszym mam 19 lvl a na starym 50
Około
Nie ma szans na to
LoL
No nieźle
A mogę chociaż
Tu na dc
Dać konto z 2017?
Bo marcin909 to z 2016
I to nieaktywowane
Bo nie mogę zmienić E-mail
Ej czy serio muszę kupić truskawki żeby tamto konto mi aktywowali
Bo nigdy nie kupiłem a support nie chce mi e-mail zmienić
Skoro support nie chce ci pomóc, tym bardziej nikt nie zrobi tego na discordzie. Przestań spamować.
I ripped newest .swf from official page, but it stuck at 0% loading screen. Flash don't works anymore :/
możesz wyjść i wejść na serwer i zweryfikować się pod innym kontem a801
Aha no ok
sup fellas, haven't heard anything back about this. help appreciated 
Did you try to contact any moderator on discord?
I mean on DM
please reach out to a staff member privately
When will the recruitment for Transformice staff/moderation begin?
it depends on the community
Whenever it starts please notify me
what community are you asking about? you can also keep an eye on #team-updates and the announcement channels for each community if you have the role for them
just curious because I'm poor, when there is mice set combine for idk 1000 fraises and discount is 700 fraises that is 30% what happens if I buy every cheap ones with cheese would I still get 30% discount from remaining fraises
not necessarily, the overall discount can change
would it be better if I bought the items that is 50-100 fraises that is few cheese like 500 would be more effective right?
if you want to save some fraises, then sure
my fur disappeared, I had received it as a gift and today when I went to equip the avatar it didn't equip it, so I opened the profile and the emblem disappeared, i need help
how to post pictures in the chat
have 64 bits?
Cate, can you pls add me on #br?
hoy mismo 9/1/2024 compre una piel q se encontraba en rebajas la cual era la de la oveja y pues lo ise por error ya q yo no queria comprar dicha piel porfavor necesito un rembolso porfavor please 😦
HELP Today 9/1/2024 I bought a leather that was on sale which was the sheepskin and I did it by mistake since I did not want to buy said leather please I need a refund please please 😦
You can't get the refund sadly
because? :c
Because thats how it is 🤷♂️
Hey i got a question, ive had items on my screen (bottom right) for a whiile and im wondering if i can switch them to other items, or do i have to use all of them to get rid of them?
Cause I'd like to have quick access to others if thats possible 
you can click them in your inventory and press the unequip button 
np!
Where can I appeal a mute?
contact a moderator privately
Idk who muted me
you can message a moderator from your community 
how to get muted? asking for a friend
Be innocent
Hi, my account is banned for a reason that im not sure im guilty, i just try multiple times bad passwords

with emotes, is there a way to equip those also, to have them appear in the number bar on the keyboard o:?
Maybe in the future, as of now it's in that box we all know 
Hello, is there a moderator or administrator who can help me?

Do you use steam or tfm app?
@shy marsh ^
Hii, i got banned for a weird reason, can i discuss with somebody here or did i have to wait that the staff reply to my mail ?
you can message a moderator privately
There is no one dedicated to ? I can message the one i want ? ^^
preferably one from your community but you can message any of them yeah
you're not verified
You got a verification link on atelier801 forum
#chat message follow the instructions in this message
it's asking for your address for payment details
it's your street
it's the second line of your address, i.e. street number
i.e. means for example
the number of your house
How do i change my discord verified name when i've changed it in game?
yes
reverify your account
Thanks
You're verified already! :3
Is it useful to ping mod with @ mod ? Or it pings a random guy ?
Plzz, I need an admin or a mod to notify an admin that I sent a contact, I'm doing this for the second time and I was recently banned, I really want to get back to playing soon if possible 💜
you can't ping roles, it's best to message them directly
change room hoping to get an USEFUL event map
there is 4 event maps; one for candle, one for ice skating(?), one for trading event items, and last one is the pointless PvP one. when you see the event map come if you want to you can change room to another room, if you are not late you can join other event (need luck). that way you can farm candles just being in that room
Snowboarding, not ice skating
yee that's why I typed (?) .-.
Actually, if you click/tap the @ you did, it shows a person
ok this is a silly goofy question, i used to play forever ago and i want to get into my old account, but i just remember the username and not the number code or email, can i still get in?
try #0000 as your tag if your account is old
my account is around 5 years old, i think i remember there was a 3 in there
if you know your username (and if it's somewhat unique) i can try looking it up in the forums
definitely not unique, it was Muse
right
screaming at child me
to some degree yes
is there a way to look at every account with that username?
yeah, just create another account, open the forums and search for the username ewlkfewklw
there are 19 pages tho
how on the forums? i’ve never used them eek
Do you remember the year and month you created it?
year is anywhere between 2016-2018, most likely 2017
when you log into the forums there's a search option at the top, you write what you're looking for and select the player option
bless tachi tysm
Did you join a tribe on that account?
probably not
i can’t find this page
you need to be logged in
Finally, did you set a gender for your mouse?
i am
female
Muse#7370
Muse#8280
Muse#8407

now to hack it and figure out my OWN password
but the soulmate is the same username my best friend at the time used on everything
got it
genuinely thsnk you so much
tyty tachi!!
guys why I got banned forever for no reason :/
the account is old from 2019 and I play without problems i log in and find that i have been banned for a billion hours ...
can any of the devs help me please
Yep!
Good to know
No, because you didn't write your problem.
the question is for a yes or no and then i'm going to contact one of them
Hello, is there a moderator or administrator who can help me?
Same
too
too
I've had this account since 2012, and I was banned for countless hours WITHOUT ANY REASON!
You have to appeal the ban on the forums
Someone hacked my account a while ago and took my cheese and gifts, I changed the password, and now this?
I spoke to an administrator about this, sent the form and I've been waiting for days
guys, does anyone knows how many games are required to appear an event map? or dont have standart?
As I know, the event maps or snow are always every 30+- minutes in all rooms with at least 4 mice appearing
ahhh i got it... ty so much
so... doesn't the number of rounds matter?
I don't think so, it should be always every 30 min in a room the event maps.
About the number of rounds, I don't really know how many rounds you can play in 30+- minutes until next event map
Hello, I have a problem with the contact form, I haven't received an answer from Admins and 14 days have passed. I don't know what to do now 😦
Thats an ice cream you dirty minded boyo
I'm in the same situation as her, Could you help me too? 🙏 I'll dm you
ahhh okay them
ty soooo much 🙂
It doesn't look like a.. pickle at all to me
Everything I see here is a very sharp ice cream
or a scissors
i accidentally added the wrong user on the discord atelier verification. is there any way do make a second attempt?
i meant its not technically wrong user, i just forgot to add the number tag
yes! reverify
thanks, i wasnt reading properly hehe
inappropriate drawings are against the game rules
https://atelier801.com/topic?f=5&t=930371 you can read more about them here
please be careful not to share misinformation, even by accident 
I know that is why I typed (?)
you mean icecream .-.?
if you don't know for sure, sometimes it's best to not unintentionally mislead people 
sowwy >-<
all good! thank you for understanding 
@maiden anvil não consigo acessar o chat br
o #rules-and-roles não ta funcionando?
guys, how can I make a ban appeal? my account got banned and I haven't even played this game for the past 2 years..
How does sale time work? Is it synced for all the players? Or it wary??
Its the same for everyone
The only explanation i have for this is that the person bought the item and let the game open before they changed but i think there was a server reset? Hmm
Or maybe got it gifted
Not sure if that shows up or not
Oh yeah they changed earlier today so i reckon that could be the case
I can't seem to figure it out how to leave a ban appeal on the forums. There's no place I can type it in. Can someone help?
⚠️ Please do not appeal any sanctions here!
Check this thread to see why you have been banned: https://atelier801.com/topic?f=5&t=800337
The following communities have sanction appeal thread:
🇧🇷 BR: https://atelier801.com/topic?f=5&t=814024
:flag_en: EN: https://atelier801.com/topic?f=6&t=891384
🇷🇴 RO: https://atelier801.com/topic?f=6&t=892085
I recently changed my password and was banned with the "compromised account", I already sent the contact
Is there anything thing more to do or just wait? 
nope
i did nothing
i just log in
i sent a message to the atelier 801 website yk and told them everything... i just downloaded the game and i log in with my account and in fact i played the game normally the next day i iog in again and found that i had been banned for a million years fr ;-;
i was talking to myself what if i fall asleep and wake up and find my account banned for no reason .... here it happened last night
I wish there was a way that you could change the emoji number-bindings. Like, when you get an 11th emoji, you can bind it to whatever number you want instead of having to open up the menu and click on it.
how i can do it
this has been suggested before!
No
One question about the #1195395882003206270, what is a "shaman set" actually, is it something like all shaman skins or can you suggest as a example two things instead everything ?
Alguém poderia me ajudar?
fui banida sem nem ter logado @north verge
you got 2562047314383 hours of ban?
yes
and i do not know why
nobody has access to my account, i didn't understand the reason for the ban
but thanks
I don't use VPN
I never entered the game in another house either
this is ridiculous
does someone know ? ^
same .
@red bridge
feel free to contact a moderator for more info regarding your ban 
ye ye :/
Oh hey sorry for the delay. Is up to you, you decide, the minimum would be 3 (boxes or/and planks duplicate ( big and small) can count as 2 items
i also discovered that i had been banned in all of my accounts that I tried to log in to play the game again wow
okay, thanks :)
help is it okay to "trade" a drawing for cheese or is it illegal or something
Do i also get a reward if i traded my finished relic for another?
Like i would trade b7 for d7
nope
Gotcha
Sorry for asking a bunch but is #1050774010599850050 are only transformice specific or any genre?
offtopic art is allowed as long as it follows the server rules 
what does is mean im not authorized to speak in a server on the game???
it's usually a visual bug. join an international room then return to the previous one
ah okay it says that everytime i join the english server even tho thats where i set it to so i wasnt sure ty!
fui banido na alefepr#0000 ,estava com flow ping e fui confundido com algum jogador por conta do ip,peço que vejam meu banimento!!!
estava jogando no servidor espanhol!
fui banido na alefepr#0000 ,estava com flow ping e fui confundido com algum jogador por conta do ip,peço que vejam meu banimento!!!
estava jogando no servidor espanhol!
Are you looking to appeal your ban? DM me
how do you speak in the cafe section on tfm
you need to have at least 1000 gathered cheese on your profile and 30 hours of playtime
me too
Hello shamans 
I got a question.
which skill for the shaman, can make bouncy balls ?
like if you jump on the ball, it will behave like a trampoline and bounce you higher and higher, i always see shaman doing that but they never tell me which skill it is on the skills tree :( ?
does someone know maybe ?
This skill in spiritual tree
but why is there a skill then for "multiple balls", whats this one about-
but thanks for letting me know ✅
"Multiple balls" does literally what it says - u spawn more than 1 ball xD Depending on how much points u put in it
i have never seen someone using this skill :')
Be the first 
hey, could someone explain what these items labeled c4 a2 etc. are for because I don't really understand
they're relics from the christmas event
https://transformice.fandom.com/wiki/Christmas_2023 you can read more about it here 
Thank you very much
np!
maybe if i reach lvl 106 to get 5 points for it
but the reason appears when you got banned 😰
you should ask some mod of your community to help you
i cant pickup snowballs, im pressing down when it starts snowing but im not getting the anymore
Are you in room with somewhere 12+ mice
what skills make you allowed to spawn anywhere? instead of just the bubble
you need to be in an official room (e.g. rooms with yellow names)
eagle eye (top of mechanician tree) increases your range by 30%, divine mode gives you a much larger range by default
ahhh okie and divine mode?
you unlock it by getting 5k overall saves & 2k hard mode saves
Hey, is the gifting system down right now? Ive been trying to give my friend the sale fur but steam standalone as well as adobe dont seem to work
The game glitched for me and the top bar is really small
Is everyone else also having issues connecting to tfm? I either get disconnected while playing or it doesn't load while opening 😦
type /watch
is there an event interval ?
Do anyone know when transformice adventure is coming
when requesting an email change on the contact form, do you put the new/replacement email in this part?
that's the email address the contact form admins will contact you through
i'm not a mod
Report them in game and wait for mods to evaluate your report
Dont think youre doing much better provoking them tbh
Unfortunately, there’s going to be trolls that attempt to make you not finish a map. Feel free to use the ignore feature and refrain from provoking situations to be worse
I actually don't understand the concept of contacting support through the email.
I have an issue with an old account of mine. I sent them a few tickets through the forum and kept getting automated emails back, but since the matter is a bit complicated, there's no possibility of me solving it that way. Is there a helpful way of contacting someone I can talk to who's not a bot? I'm frustrated atp
A real person replies back to you, not a bot
That’s literally not my point, the message they reply with is clearly just copy paste. Plus it always felt as if they never bothered to thoroughly help
Moderators dont handle contact forms, so contacting them usually wont help you much. If you cannot provide enough correct information they require for the request, then unfortunately they cannot help.
It’s your responsibility to remember your account information for cases like these. The contact form just takes that information and approves or denies your request. It’s your account not theirs.
As I said the matter is a bit more complicated since it all happened like 8 years ago. I provided them with everything I can remember and trust me it’s supposed to be more than enough. I don’t have anything else to do besides keep trying which is why I tried getting help here
But I’m guessing there’s nothing here as well
If the ban on the account isnt for “Compromised Account” then the contact form isnt going to handle it.
Well is there anyone else I can reach out to who can?
I am sure Liamxo can probably look into it. Have you tried messaging a mod directly?
There is a list to the right >
I read somewhere on the server that they don’t handle things like account loss so I haven’t bothered to check.. I will now, thanks :)
Well.. if its a compromise ban, then it is the contact form. If its for anything else, then its with a moderator.
That’s good to know, I felt like it wasn’t going anywhere up until now
apparently its a bug
join an international room and rejoin the room
someone help me with my account?please, my account has a permanent ban for a compromised account and i dont know what´s that.
https://atelier801.com/contact send a contact form here
There is a command to see my shop history?
hi im new i dont really know how to get money to buy from shop - could someone help me
cheese - main way to earn is to play vannila / transformice. Each won game = 1 cheese. Strawberries - You have to pay for this, ss below, at shop.
Yay thank you!!!
is there a way to hide other peoples' nametags? sometimes its really hard for me to see myself
Click at little house below your mice avatar -> settings -> 6 option counting from top. I got polish version, but i hope you will get it
tysm
The classical way of provocation isn't heinous to test their mettle,this is how the true personality flourishes off.
What i wanted to say is that it doesnt really help the situation
It acts as a fuel for the other side
i have one question
my account was compromised how can i remove the ban?
and where
Fill out a form here:
i have waited a long time and i have not received anything will i send a lot ?
hola quiero volver al transformice y tengo una duda, resulta que yo jugaba hace mucho tiempo...hay una posibilidad de alguna pagina en internet o alguna forma de buscar mi username(todos los usuarios registrados en el juego)?
is there a way to preview shaman customized items?
is there any way to change an accounts email beyond the contact form? the reply back declined :/
if you no longer have access to the original one, then no 
the contact form is the only way, I'm afraid
You have to switch to hard mode in order to get the totem, you probably have to restart your game to see the feather on the right if you haven't already
I want to change my username, although whenever I request validation I just don't get a code in my mailbox. What do I do?
you can dm a staff member in the forums and they'll manually reverify you
What do I do with 'adventure' items? i have ones called A4 B4 and E5
you collect them until you finish all the sets (they go from A to E, there are six relics within each set)
https://transformice.fandom.com/wiki/Christmas_2023 you can read more about the event here
people being banned for compromised accounts for no reason
administrators: make a form ok? will it tame some 7 years? 🙂
imagine getting banned for 296533253.969 years for no reason
Fr

lol imagine (i got for infinite years)
Imagine waiting more than 14 days for an answer from Admins about the same reason (like me 🙃)
if it's been over two weeks since you sent your contact form and you haven't gotten an answer yet, feel free to contact a staff member 
I already wrote a message to the Liamxo on Friday, Im still waiting for replies from moderator or admins
i see! good luck ^_^
I know I must wait, but it's been taking a long time 😥
They responded to my form yesterday 01/15/2024 but they were just asking for basic information 😭
Is there a gamemode where I can only play the snowboarding game or do I just have to wait for it to show up in the regular gamemode
That map where you must use the space bar?.
Hi , i wanna do long map , but when im walking on right side , im dying , how can i fix ?
pls help
I will update you once there is an update to give.
What Transformice fandom talks about the events???
Why was my discord account unverified on this server?
I just re-verified my account, but I still wanna know what happened so it can be avoided in the future or if it was something out of my control. I never left the server, so it's not that.
Someone saw your nickname in lowercase and removed the verified role to make sure you're indeed the owner of this nickname, I think
And back then the verification bot used to get offline for no reason, mods had to verify a lot of people manually as well, but that's old.
I'm thinking maybe it's because I just recently finally updated my discord username to the new system. It didn't cross my mind until you said my name was in lowercase lol.
I thought the lowercase nickname was a product when people could put almost anything and still get verified, they fixed it XD
Like NiceMouse#.... instead of Nicemouse#....
Ah lol
no, your guess was most likely correct. if it was just cause your name was lowercase, someone wouldve fixed it instead of just removing the role
Makes sense lol. I'd totally forgot about the discord name change thing. I put it off until it forced me to do it recently. Thanks for the reply ^^
Does the music player or video player work ?
@plain shell Moderator?
Can i keep gifts in inventory after the Christmas event end?
no
okay thank you
How can i verify my Atelier.801 account?
Hello! Is there any sanction reason like ''Glitchy characters''?
thanks ^^
np!
use the /report command please
reports made with the report command are checked by the mods, so if you've already used it then you should just wait or whisper a mod who's online in-game
np 
Hello, is there a mod available?
Type "/mod" in-game, its easier
Do collector items come back once in a while?
yes but since theres a lot of items itll take a good while
chances are they also appear in outfits
but unless you at least want the fur its probably not worth the cost
how can I change how many people can join in the room?
when you use the create a room feature (found on the room list), it's the last field
ahhh I got it
tysm ❤️
hmmm just 1 more question...
if the room was created by other person, can't I become the host if this person exit the room?
i believe you'd have to create the room yourself
ah okay then
tysm again :3
hi where can i contact a moderator?
yellow names to the right >
you can also try sending one of them a message in the forums, as not all of them have discord dms open
Whats the cooldown for promoting comms?
1 week
XD
i finally got a reply when I sent third form with the same letters, also with PayPal payment confirmation where admin can see my nickname and real name etc, but It doesn't match 🙃
can someone send a screenshot of the new crate skins? I can never see them for some reason
These ones?
#chat message
yess tysm
Hi! May I know who put a mute on You#4704? It's unjustified and makes no sense. Thanks in advance!
nao consigo recuperar a conta
what is the key for emojis if i am using e for confetti
algun mod que me hable porfavor
Heyyyyy I wanna dispute my muteeeee does staff check this channel 😇😇😇
If things are "collector," does that mean they'll never come back to shop and I can't suggest them in #sale-suggestions ? ^^
they can come back in sales and fashion squad outfits and u can suggest them
collector items are the only ones you can suggest in that channel 
why am i not allowed to speak in a server sometimes
it's usually a visual bug. if you go into an international room and return to the previous one it fixes it
yea it should be
it's still against the rules though!!
if you witness it happening, report them 
you can use the "other" option iirc
it's pinned in #chat but it's the same as the small box, just bigger
it's the one in the picture you sent
The skin doesn't show when you are shaman if you have more than one skin equipped at a time, so it will just appear as a default box.
cheese you gather when you're shaman
Hi I also have a problem with a player.My girlfriend is being blackmailed, a fool has her picture on his profile. . I tried not to swear, but the problem is that you can't talk to him. Please help me what can I do
Wish I could contact a moderator thanks
preciso entrar em contato com algum adm
you're reposting items that have been suggested in less than 3 days (check the pinned messages in the channel). please react to the previous posts instead of reposting them
no, we're just asking you to please follow the rules of the channel
what's the color id for the default sham color?
#95D9D6
Can we get moderation on the french server ?
@topaz eagle sorry for mentionning you
Would you be available a moment ?
Hi there! I'm an EN moderator actually ^^
so unfortunately I wouldn't be of help for FR matters
Ooh I'm sorry I tought you could because of the FR role, I'm really sorry for mentionning you 😦
Understandable ^^
I understand a little french so I'm there too :P helps me keep in touch with what I learnt :D
Thank you ❤️
does someone know if the fur ''kage'' can be in store
Where can i check my time played on the game?
/time in chat
you can buy them through the forums here https://atelier801.com/account
but it's paypal only through here ^
Thank you
I just gifted a friend a skin and i'm not sure if they got it. How can both of us check it went through?
a popup shows up on your screen saying the gift was sent and a message will be shown in chat (just for you) when they open the gift
I had gotten a messege in red saying "You can't send another gift for 15 days" or something
then it wasn't sent
Ohhh
Is there any requirement for it to work? Like do they have to be online?
Sorry if its a lot of questions
these are the general requirements though they're no longer publicly updated. the giftee doesn't have to be online
Oh
Last question which i also found out the messege.
Is there a way i can check how long its been since my first fur purchase?
why am i not authorized to speak on servers? (in game)
it's usually a visual bug, go into an international room then return to your previous one
still doing it
it let me speak on the international server but not on english servers
try relogging
happens normally, it’s been like this since i got my account back
oof, not sure what it could be then
sorry
how does fashion codes work?
hallo guys, i just wanna know how to talk with Arabic support can someone help me ?
Hi, I collected A-E/7.
Should I sell my other artifacts or collect it multiple times. Am i done with event?
if you have A7 B7 C7 D7 E7 you're done with the relics portion of the event yes! you can trade your duplicate relics with other players or give them away, but you can also try to complete the advent calendar if you want (snowboard + candles & trading 50 gifts)
Thanks
What the deleted message was about
Could someone tell me when recruitment for moderation usually begins?
how do i know which acc linked to my steam account? I have n't play it for years and want to get back to it for the achievements
there isn't
I want to report a bug, it is private so DM?
whats the difference between green and red presents?
how come people who spam to BAN people who are favoing + padding from their rooms get muted and the padders + favora get absolutely NO consequences

favo is arguably a LOT worse than spam and if those favos/paddeds were taken care of or banned in the first place then there wouldn't be a need to spam to ban them
there was 2 pairs of people favoing and padding in this room and they receive no consequences
they're taking ppls firsts away unfairly
If people genuinely didnt like them, you wouldnt need to spam to ask people to ban them, no? The room would ban them without someone needing to spam “/ban player#tag”
Also its not against the rules to favo a friend. If there is more than a few doing it, then feel free to report them. Otherwise, nothing theyre doing is against the games rules.
yeah padders are annoying but they're not breaking the rules
I have literally no issue with padders until they start trying to impose their opinions onto others, then it's like bro, you're a padder tho xd
had one smack talk me for not just putting 2 springs down and finishing the map as fast as possible
so I started summoning boards by canceling the summon several times before finishing 😂
separate the pros from the padders
yeah padders isn't an issue
a few people die and you get a few less saves who cares
I can see if it was half the room like afkers
who just gather free saves/cheese all night
but it's just people who spastically tackle the goal and die
🤷
okay but that's only if you care about getting first
is this just because you live too far from france to be a padder?
I don't get it
if they want competition they can go to racing
to me padders are just lame and I laugh at them
padding in vanilla1 😂
who's we
I don't think I'm part of this group but alright
woosh!
have a blessed day stranger
and now people think I had a schizo convo with myself 😂
thank ya
?
just to make sure i'm understanding your question correctly: are you asking what to do with an outfit code? if not, can you elaborate
like how does it work in general?
ive been seeing the outfit codes in #fashion and im curious how does it even work
you can load them into the in-game /dressing
there, you will be able to see the customizations for each item being equipped
sorry i meant ppl doing favo but they were also padding when not favoing so ig it works both ways
there were 2 pairs of ppl doing favo
not sure if you got a reply but rates for some items are different: https://transformice.fandom.com/wiki/Christmas_2023#Present_reward_drop_rates
- afaik you also get different relics
is there a mod or admin i can talk with?
Is there a mod or admin I can talk with?
DM me
Is there someone I can talk to about some issues I've been having with my account for weeks?
DM me
algum moderador brasileiro online preciso de uma ajuda
Who is mysiaapl? I want to get in touch to ask about my unfair ban
Hello
hello hello! i used to play transformice a long time ago (about 4-5 years ago?) but i have lost access to my account, when i tried to reset it over the atelier801 site it gave me the prompt that the action is "forbidden". i have an email to prove that the account belongs to it, is there any way i can get it back?
Can you DM me your username? I can check something
oh yes of course!
hi, need to contact a mod
lazy to search but is there a map of Village but without the background&textures?
my sister just signed up and bought fraises and she wants to gift me something how come she cant
she got to wait 15 days before gifting
and she must’ve bought a fur for herself too
then she gotta wait 15 days
you can't trade with same IP but you can use postcard and gift cc with that way (the account must be online 5 hours to able to do) or simply ask a friend or a mod favor
oh ok thx
dm me
Hello how do I verify
Thanks
Does keyboard software count as hack
If it gives you an advantage, yes, it can be sanctioned as a hack. It's better to play with the default settings
do we get the same prizes if we collect the relics twice?
no
Why cant i trade with my friend? We tried restarting tfm, we restarted pc, we tried unfriending even, still cant trade with her but i can trade with everyone else, help
are you two using the same IP?
Is there any way I can appeal to bans?
Where can i report someone?
Is it possible to delete all friends with one command?
in-game or on discord?
Ingame
use the /report command or whisper a mod that's online in-game
Tysm
np!

What happened to the skin that was supposed to be released today? I saw it coming today but now its not.
which skin?
I don't know the name but its the skin and a hairstyle my wife and i were looking forward to being released. I'll try to get a pic of them one sec
These 2 items we were looking forward to. Sorry for the bad quality in the pic
the dates in /dressing are not necessarily when the items will be in the shop, but when the items are essentially allowed to be in the shop (i.e. through fashion squad outfits)
What does that mean?
fashion squad cannot use those items before the specified date
after that, we can, but there is no guarantee that they will go into the shop
Ahh i see
thanks for the advice
guys, how do i put the tribe chat on the lefts side of the normal chat, like private chats??
tyyyy 🙏
is there a chat that notifies you when event maps are
why do my clothes only appear when i’m dancing/sleeping/laughing/crying
that outfit in the shop that cot 700 with a fur, is it a collector fur? and how many days til it change
Not really but inside the game, it's the " /chat candle " ,only that they mostly say the times or rooms where the candle maps are, the other ones are random for example snowboard which you cant know where the next one will be and you would need to look into the chat every a while inside the game to see the messages.
If you are standing or running and you can't see your outfit on your mouse and maybe only when dancing, using the emotes (if you see only the brown mouse without clothes) then it's a rare bug I think, had it a few times and so far re-loging helped me (restart the game/relog)
Should actually fix the issue ^
outfits change every tuesday
hey, does anyone know when new fur is coming? 
new collector fur comes out on the 1st
Tysm 
I want to speak with mod

is this legit? my irl friend and I are on the same IP and haven't been able to trade, and are getting a "you can't friend this player" error when we try to add each other. we can get married though
i want to update my fraise situation - I verified my game cache on steam and was missing one file. when I reloaded the game i could buy fraises with steam again. so thank you to those who tried to help me, and please pass this information around if anyone else encounters this :)
You cant trade accounts on the same IP
is there any way we can exchange items then? a workaround?
Have a friend you trust (at your discretion) maybe help do the trades for you.
If its for relics, just ensure your friend who is helping doesnt trigger them to finish the set. If they complete it on accident, we cannot fix it.
Understood! o/
Another workaround would be to send the items through a letter. I've tried that and it works @faint aurora
how to change name color on tfm
on your profile you have to be a mod/funcorp/admin. in a room funcorp needs to be activated and a fc member has to change the color your name appears as in the chat (it's temporary). in chat bubbles iirc it depends on your shaman color as long as you have unlocked your totem and can change the shaman color
i havent played this game since i was 11 or 10 but i KNOW i had accounts, is there any way to retrieve those?
do defilante first places count
i dont mean entering first, i mean when it shows you as first in leaderboard
as far i know, its not counting 
how long does it take to get full steam achievements ?
or any help with getting the steam achievements
around 1.300 hours less or more for 100% :D (thats when i got it)
How can I play "Transformice Adventures Demo"?
I don't think u can directly search it on steam
search it on Google and u will find it in steam's database steamDB
and from there u install it
if u have questions feel free to ask cuz it can be a little weird
After my game loads, the Atelier801 screen turns blue, how can I solve it?
It's not the Windows blue screen, but the client that doesn't go to the login screen, stays on a blue screen
Can we change the number tag on our accounts? To like a custom one
You can't
everything you can do is to make a new account and hope it will give you a tag you will like
If you mean changing the name, then doing that will not change the tag
I said mostly the same thing I think
no, you either join a staff team or you change your username into a name#tag combination that already exists i.e. Maus#1772 to Rainbow#1772, which would be our already existing account in this example. that way you'd get assigned a new random tag
Hello, good evening how do i report a parkour moderator who was verbally abusing me and someone else i never want to play parkour again until they are removed from parkour staff this was very hurtful and I'm sad since parkour is my favorite game mode to play.
Join the parkour discord and create a ticket there.
I dont need help from you.
This isn't the place to report any parkour related issue as they're not handled by Transformice staff. Any parkour staff complaints should be sent to the parkour discord where it can be viewed by the parkour admins.
I will wait for a Discorderator to tell me that, now please ive already endured enough of your abuse and i kindly ask you to leave me alone.
i need to speak to a mod
u and me both sista

i was there and toquesito was so rude i think they should be removed from the moderater team
me too. a mod should always be kind
a mod should always be caring and not say fuck you to players from the game
exactly. and shouldn't say mean things. mods please review this mod
I already told you I'm not a Transformice staff in any way. I only moderate the Parkour module.
well you shouldnt do that.
and that should be revoked
^^^
the way you treat loyal parkour mice
And I already said this isn't the place to report that either.
ok well a real mod can tell us that as u said ur only a parkour mod
Toquesito Please do not try to silence us Like you just said you do not have any powers outside of parkour We will wait for a discorderator to tell us how to fire you.
amen brother
exactly. we are scared to play parkour now due to you been mean. i want to play parkour in peace
Ok sure thing, I'm not trying to silence you. I told you earlier to make a ticket in the parkour discord
not with a evil hawk watching over me
and we did but it won't count as ur a mod and it will be corrupt
@maiden anvil Sorry for the ping could you please help us? this guy is being very toxic and came to the discord to attack us some more.
I never tried to attack you. It started as a warning to Squishycakey to not spawn things on the end chair and you started blowing it out of proportion to start something out of nothing.
I AAID IT WAS AN ACCIDET AND U TOLD ME IT WASNT EVEN THO I WAS TYPING ON CAFE
I never told you it wasn't an accident. Idk why you both feel like lying is going to get you anywhere, but I EXPLICITLY stated that it was fine because you explained why it happened and I left it at that until you both started spreading false information.
Toquesito please leave us alone. if this isnt the place to report this situation then take your own advice and stop this,


we would never lie are u serious
toquestio is now the one lying
Well if you fish to report me to Transformice staff then we'll let them decide whether you're lying or not. I still think this should also be brought up with the Parkour admins if you're really wanting to report me
making a new story up
wish**
stop this guys! i cant take this anymore
i'll stop when we get justice #fairplay
Can you please stop tagging me in these messages, @wanton glacier
🫣🫣
@supple verge are u seein this shit
Staff dont handle modules. You need to contact the module owner or a module team member for assistance.
who is a parkour module
Okay i wasnt asking for anything to be handled i asked how do i report it.
If you feel the module owner isnt taking it seriously, you can then proceed to speak with a staff member to follow up with them.
Okay i wasnt asking for anything to be handled i asked how do i report it.
who is the parkour owner
I dont know.. hence why I said to contact the module owner or a module team member..
If you do not know please dont waste my time with your replies im trying to get this situation handled and it seems like nobody knows anything this mod couldve killed my 15 year old family cat and nobody would care it seems.
I dont need to know every modules owner. It will tell you when you go to a parkour room.
If you do not know why are you here i believe i pinged cate she seems more helpful usually when it comes to helping the general public.
Please watch your tone. I am trying to help like you asked. We’re not continuing an argument here. Please contact someone like I mentioned and move on.
You have already said you dont know how to help me so how are you trying to help me?
Text does not have a tone.
now scaryswagz is upset
Wow! i cant eve join the parkour discord because the link is invalid! What a well put together community this is.
@quick ruin @upper socket sorry to ping you guys, but I see your online (potentially). Do you know who runs the parkour module?
I've already tried reaching out to the admins earlier, I'm wating for a reply from them, but I can add you and send you an invite to the parkour discord if you want?
I do not wish to interact with you ever again Toquesito, as you can see Partyfool has decided to do some helping and i will be waiting for their response.
That's fine. It would just be much easier for everyone and faster this way. But sure ^^
Being that YOURE the one im trying to report I do not need any advice from you.
Of course i havent
The wiki lists the parkour module owners as: Nettoork#0000, Tocutoeltuco#0000, & Mckeydown#0000
I'm not 100% on that, but the TFM wiki is pretty helpful in most cases. If it ends up not being the case, ping me and I can edit the wiki so everyone has access to that information 👍
Yes, thank you Karasu
thank u karasu you are very nice
Are you involved with the Parkour module or something? What invitation are you referring to?
?
I wont be joining any discord server sent by the person im trying to report. Does that make any sense to you?
omg
teri is undercover
teri is the person we trying to report
fake account alert mods!!
you are toquestio
hmm then why u not verified?
Please stop flooding this channel
sorry moderator, we just need help due to a parkour mod abusing his power in this moduel and we cannot get any help
I still havent received any indication on how i can report this abuse?
You already received a response above. Please stop spamming this channel.
No, ive recieved the 3 names of people who potentially own the parkour server. What do i do with this information that I could have googled myself? I am not flooding anything, I am asking for help on the official Transformice Discord help channel.
And you received a response from multiple people so now it’s time to stop flooding the channel.
Liamxo if you arent going to help me with my issue then i advise you to stop speaking with me, Last time i checked this is the help channel on the official Transformice Discord server not Japan during an earthquake. I dont see anyone else having any conversations here that I am interrupting. I will not stop until I get the help I asked for.
I completely agree Scaryswagz. We are just innocently trying to report this and how it is affecting us mentally.
Just drop is Squishycakes Ive already been warned by Liamxo because he couldnt come up with a response. it seems like the actual tfm mods abuse their powers. its unlikey this abusive parkour mod will face any punishment for the harsh treatment of its players. Its not worth it to continue this. I will never play parkour again.
just ignore him
he has the information he needs, if he doesn't want to use it that's his fault
I will stop now. thank u all i will follow up in parkour server
You need to ensure your verification through the link below
gave you the role
you don't need to be verified to access and use the BR chat, you just need the role
tocu and netto were prev hosts, mckey is currently hosting parkour
I want to talk with mods
Hello! Does anyone know what the requirements are to be able to give something to a person?
What do you mean, like purchasing a gift for someone?
It would be like a store item for a friend
ye
You need to have 200 Cheese in the store, a verified email, 20 hours of play and at least one fur. idk if I missed something
thanks <3
What do you need to be able to send gifts from the store?
Hello, i made a map in map maker and tried to upload it to the tribe house maps for 5cheese, to test the map and it was working, now i wanted to upload the same map to the original normal maps in game for 40 cheese and its working but the game isnt taking my cheese away and it gives me the same code back for the tribe house map, also in ./lsmap it shows as P22 but i want to upload the map as a normal map, what do i do now or is it uploaded ?
@maiden anvil, Ping because i need help 
it's probably best to ping someone from the mapcrew team
i try someone who is active
@smoky kiln
Do you tried to copy that map as XML code, paste it and then upload it as normal map?
Maybe it's not working because it already exists as Tribe House map, so you need to create the same map but with different code.
making a copy to XML code isnt helping since its not taking the 40cheese away for uploading but how do i create it with a different code ?
Click this to copy your map's XML code