#help
1 messages · Page 19 of 1
what is "Adobe AIR" actually, always when i try to download the windows version of the game on my PC, i cant install it and it says i need Adobe AIR
I dont even know from where i can get it, cant find anything on google 🤔
I can give u a link in dm
ipad obtained !!
Hii I keep getting warned for things that I don’t see in the rules, how can I see an extended version of the rules?
your most recent warning was for something that is against the game rules > https://atelier801.com/topic?f=5&t=930371
Tyty, i didnt know I could get warns in the server for something in game
Okay I saw the rule, tyvm
F
atelier couldnt help me
see if any of you can do something ?? its an old account anyway. just playing it for casual past time
tell me the Tags if manage to log in thank you 
I think this is the right channel for this? But someone from the server messaged me, and asked me if i wanted to play their game, they took forever to respond, and sent long messages without the "typing" thing ever showing, and when i asked if they where a bot they blocked me
hello, the verification page is not working for me. could someone verify me manually?
are you getting an error message?
I get a message saying the page doesn't exist
could you check again please? https://staff.atelier801.com/discord
Ok I tried logging in on my phone
Its working now:)
For some reason the box wouldn't load on my pc
You could post a base mouse with a headband without customization, it would count
Is the 400 extra fraises for teh 20$ fraise a one time thing ? Or is it just there no matter how many time i buy
awesome thanks !
Np!
Thats good to know, thank you

You're welcome!
what does this shaman orb actually do ?
other players dont have it, if i open their profiles
it's a default one, it's just a customisation really. It shows on the level of your shaman when it's your round
oh, okay
I thought it was from the skill tree
oh I didn't really know that
what was this box supposed to be used for?
it's smaller than a big box but its bigger than a small box
it's on some bugged maps and in utility as !spawn 96
this is the icon for it on the bugged sham maps
it's... a- the- uh- the uh- the thing?
it's the player block that was collectively controlled on the library map of https://transformice.fandom.com/wiki/Halloween_2015 it seems
this is a hot air balloon
i forgor the name
oh
hello
Are you a mod of tfm
Yes, but currently not available online itself!
Ahhhhh I need a mod we got a nasty troll buggin us currently
do /mod on tfm and ask someone there
it will show you the mods who are online in game right now ^^
Alright thank you
np!
I got another question how do I talk to em I haven't played in awhile
This is so confusing
@topaz eagle Sorry if I'm bugging you....
ah you can do /w EnterUsername#0010 or /w* username#0010 (for whisper tab)
it's ok :)
^_^ Ty
ofc ^w^ <3
Any mods able to help get in touch with a higher up I put in a request the other day got a response saying that I didn’t give the right info(because I forgot what email my old account was linked with) then emailed back with the correct details and just waiting for a response
what does ''cc'' mean? i see people buying and trading items with it but i have no idead what it means
ooh thank u!
cheese coin that u get for ur invertory, usually for finishing quests, u can also use them to have more cheese in ur shop
Y'all.. for the love of me I haven't played in 2016 and need some like in game training if someone can help me out. Plus be able to answer a lot of questions I may have. I'd be willing to like draw ur mouse or whatever for free in return for the training </3
What specifically do you want help on?
I managed to get the help I needed. Ty <3
Yayyyy
my connection got interrupped and when I try to login again it says already connected
just give it some time?
yeah, just wait
it's like someone did it deliberately i was almost sham lol
I need help I have had an account for a few years. I haven't logged into it for a while and I forgot my password but the problem is that I don't have the email address it is registered to. How do I recover my password now?
hello! you can send a contact form
they ask for an email address, but you should use one you have access to so they can reply to your request
Help me! i forgot my account's password and i tried to change password but i completely forgot D:
I Just put my actual Email and it didnt work
https://atelier801.com/contact for account recovery and email change if you can't access the email linked to your acc
Hi there!
How long has it been since you last replied back?
Hi there, you can dm me!
A couple of days but I responded very quickly to the email reply that I originally received
I know it can take up to 2 weeks for a reply but this is an issue I have been trying to sort out for a while
I see, but yes you are still going to have to wait on it in the same manner. ^^;
I tried to reach out about this issue a year or two ago and never got a response back so I just hope someone gets back to me this time round
🤞 If those 2 weeks pass by with no response do contact a moderator!
Recently just gifted 2 items and the recipient has not received the gifts yet ;P
Not sure if delayed because of the shop changing at the same time or not
are they online?
i think your game only registers the gift as being received once they open it
I tried to regift it but it says they already own the item
they probably havent opened it yet
orrr they might have opened it right when the community platform restarted
can they check their shop?
Yeah, they have options for purchase only
The fraises were taken out of my shop also
I also tried to gift the cat anvil to see if that would show up and it did not either
But that's the fraises difference
We tried to relog also to see if we could get the pop up message for the gift to show but it did not work
Thanks o/
ofc ~
Would it be considered payment problem?
hihi, just wondering, i have a pretty good pc and it's able to run most games, but i find my tfm crashing multiple times a day
any idea what this could be?
@topaz eagle
Fam I have an even less idea but I would assume so since it involved fraises or else under "other".
me 2!
my game constantly keeps crashing and i have to switch rooms and it happens after 30 seconds or less over again n again
I just sent under other, hopefully it gets solved one way so she can get the fur before it leaves xd
yea 🤞🤞 ^^
What is the difference actually between those both skills ?
Spirit's that spark thing, so the mice that spark will affect it has it's own small range, white eagle eye the summoning includes using any sham items/objects like the area you have to build in -that increases, VERY useful!
I'm playing in divine mode / no skills only and I thought about changing to skills soon, and this skills on the skill tree website were sounding like the same thing to me 🤔
In divine mode the radius is pretty big I think, if I would get the eagle eye, than I could see the whole map ?
And spirits range is bad i think, because it sounds like the white star which you have when you are playing easy or hard mode as shaman.
One question more about the skills, There is a skill that makes you summon shaman things faster by 4-10% I think but it decreases the shaman radius of summoning, is it really that bad that you loose radius or will it be the same radius if you have 5/5 summoning speed and the eagle eye for 30% more radius + the divine mode radius which is already big ?
This also, so at the end of the day, it's probably not that bad to connect these both
Well thanks @topaz eagle for the informations and help 
@broken saddle
that image shows how skills and shaman modes can impact your summoning range
is there any other way to get strawberries than 20 quests done? i need to buy 100 but its not gonna be enough 😭
I don't understand this picture.. 
It looks confusing
For me
what about it don't you understand specifically?
Let me think 
- Red tells me what the skill "reflex" would take away from me.
- Yellow shows me the normal divine mode rach withou any special skills.
- Dark Green shows me "Reflex + Eagle Eye" radius, which is a bit bigger than yellow.
- The other Green at the end, shows me "only Eagle Eye" radius.
and "Reflex + Eagle Eye + Renewal" are also the last green color radius or not ?
am i understanding it right, but wait, what is "renewal" on the picture for a skill ?
it's a skill from the fourth tree
it renews your used up skills
the last curved line should be reflex + eagle eye + renewal
I see it on the wiki, so its not needed ?
but, if i would have "reflex + eagle eye" and maybe "renewal" i would get the "a bit bigger" radius then normal divine mode ?
is it the last one or that one which is before the last one ?
the last one
you don't need to get renewal if you don't feel the need to, you get a big enough range w eagle eye + divine as is imo
but why does "renewal" give more radius for the shaman 
I kinda want the faster summoning speed with some more radius
it gives you a bigger range if you already have skills to increase your range from the start
those skills are activated at the start of your shaman turn. if you use renewal, it reactivates them
if you don't have those skills, it shouldn't increase the range
so .. example, i have "eagle eye" and "reflex", my radius would be somewhat bigger than the normal one.
but if i would have the "renewal" skill, i could have even more shaman range/radius for summoning items ?
only if you also have the range-increasing skills from the start
divine mode ?
im kinda confused right now
no, eagle eye for example
renewal reactivates the skills that were used up. since eagle eye activates at the start of the shaman turn, reactivating it with renewal would increase the range // EDIT: DOESN'T WORK
hmm, so having "eagle eye" which is activated at the beginning mixed with "reflex" as example and using "renewal" would give me a bit bigger range which "eagle eye" would have and would it affect "reflex" too ?
but yes.. i think i understand it now
yes
oh, thanks
✅
Yep you would probably be able to build across the whole map from your spot if you add it to your divine range :P
I would say it is useful if you use it on those draw maps with the anti spawn skill to get all the mice together and anti spirit them all the way to / from the cheese but apart from that I personally haven't found it useful for other cases.
Ah yes I use the combo of summoning faster with the eagle eye. It is also a very useful skill imo to be able to summon faster so the eagle eye somewhat counteracts with that decreased range so you can still enjoy a large range while you get to summon faster! So yes the range will still be a little bit more than normal since the max decrease is 20% while eagle eye gave you 30% so I guess you gain a net of 10% more area you can build in.
Oop saw the replies to it below after 
Oh? Didn't Renewal just replenish the skill objects where you have the option of getting between 1-5 of it? (The limits skills)
apparently it works with range according to the graph
(range-changing skills that is)
Still thanks

oh? which graph 👀
(I've never see the range increase with recycle, i went and checked it again now too and don't think anything changed in range?)
;o lemme see if there's something I'm not doing properly because I never knew that was a thing! xD
Can anyone help me recover my account?
hello!! have you sent in a contact form?
I had deleted my old email and accidentally after a few years I wanted it back but I didn't know my password anymore, I only knew the account login since I can't recover the account without my original email, is there another way to recover it?
account recovery is handled through the contact form. they ask for a email address in the form but it's so they can reply to you 
like, I deleted my old email a long time ago, is there another way for me to recover it, I know the login and I also know what's in my account
I already linked the account to my Steam account, do you know if this helps?
it's just through the contact form, i'm afraid 😔 @topaz eagle qt sorry for the ping
no worries!
And yes it is what you have already mentioned here <3
Can you send me this form so I can read it?

pro Cate <3
I'm Brazilian Thanks for your help
np good luck!
Hello, want to help someboy who are the last member of their tribe, how do they close said tribe?
hii i have been playing on steam for a long time now and all of the achievements are still blocked, anyone knows why is that?
The account only gets the achievements for the first steam account it's logged into
Or it's once per transformice account for steam
What is the xml code of this map: https://prnt.sc/K0CUG0mOkMQb
If you're using vpn, refresh it. As the IP gets banned when an account does
As that could be the problem
Hmm. Christmas 2012? Not sure if that's archived anywhere
Is there any way to know when a certain fur will appear? I'm waiting for the one from light vs dark 2021 collection 🌟
no, you need to wait for it to come on sale or to be used in a premade outfit made by the fashion squad. the fur you're mentioning (ori fur) hasn't been on sale since the end of last year (afaik, will update this when i get confirmation) so there's always a chance it'll be put on sale at some point 
Okay then, thank you! 🐁
if you have already sent in a contact form you'll have to wait for a response. if it takes longer than 2 weeks, please contact a staff member
Are you a team member?
I have a doubt
I deleted my old email
Will the game still continue with my old email?
I'm not a staff member, no
Help! My transformice stays on an infinite loading screen. I've already tried uninstalling, downloading Adobe and nothing works.
So I kinda narrowed down the issue (the gifting issue) I gifted someone else and it went through, tried it with someone random and they received the gift also. Its only not working for My22#2485
I even made a new account to gift something just to see and it still didn't work (hope the support staff respond to the message)
hey
can someone tell me how to limit mouse in a room?
ive been seeing that they can be a specific amount of players in vanilla rooms , how do you set it?
if you open the room list there's a button to create a room
you can set the limit there
@maiden anvilthank you !!
Is it possible to gift emotes now?
anyone know wtf did i open?
Just the dailies, or if you happen to have fraise coins from fishing/christmas
Otherwise you gotta buy them
damn
Hey, i got one question 
im gonna explain what happened.
- Normally, when you create as example a *vanilla (international) room without a password.
- then you are gonna be alone in this room, 1 mice.
- which would mean, no one can join you, since the created room isn't on the rooms-list showing up.
- you would need 2+ mice, for the room to be seen in the rooms-list or it wouldn't be visible.
(i remember it like that)
but when i create a room, like that, someone would join me after some time and no, its not my friends, its just random mice.
im not saying its bad!, its helpful if im alone or my friends dont want to join me, to make the room visible and bigger with players.. but im wondering, why its like that.
Because for a few months or a year it wasn't like that, no one would join for hours

To be sure.
It's a longer and different name mostly for the room, it's not a common room name that someone would join it by accident.
guys i need help with something
I have a mac, and i really hate to play on steam, so i downloaded tigrounette's file
but look at the difference
of quality img
what should i do? it's about updating that adobe air ? or trying to find another standalone to play
If you create an *int room, people that are playing in small servers like pt/ar for exemple will be able to see rooms with one ppl and join them
hi i need an unban, for my account it says steam transaction reversed?
What is pt/ar servers ?
or is it servers that no one is playing on, so they see the *vanilla and other rooms
portuguese/arabic i guess?
could be
i assume portuguese people can just play on BR instead
portuguese and arabic, yeah as there are few people connected to their server they can see more rooms including those with 1 person
never knew that, thanks
just got kicked out of my account. Tried logging back in, says I'm already connected. Is the server bugging or did something happen to my account??
you need to wait a little bit for the server to register you've logged off
I found a cropped background image of the map on the wiki (https://static.wikia.nocookie.net/transformice/images/f/fd/Noel_2012_1.jpg/revision/latest/scale-to-width-down/1000?cb=20220128205223), Do you have the full background image?
(sorry to barge into the conversation LOL)
thank you both
Hi does anyone else encountered problems regarding changing username? I can't seem to do it and don't really know why, and would like some help
what's the issue you're encontering?
I'm pressing "submit" but it doesn't do anything and im at loss
it doesnt give any additional info
#chat message are you following these instructions?
I think so
you must have, it went through 
oh you;re right
so is there anything i can do?
i can type the new name but it doesn't actually let me change it
and im not sure if its because its already taken or if its something else
well, you're already verified 
oooh
and im not sure what to do
@topaz eagle ^
i also looked on the forum on how is the "changing username" page supposed to look like and I'm missing this button
I think that's an old screenshot
since your account has the #0000 you won't have to pay for the first name change, and that screenshot says you do
the nickname availability check mattered more before the introduction of tags
yes I thought so too
but it still doesnt let me change it
when i type in the "new name" and click submit nothing happens
try switching browsers
oh i havent thought of that ill try thank you!
Did it work?
Sometimes it glitches where it says a name's nto available to use and liek 8 tries later it accepts it soooo
it did! thank you again! it said the name i want isn't avalable so ill have to think of something else but changing browsers did the thing
Ah nice!
Pro Cate ;D <3
hey guys i want to buy fraises but every time i try to it just exits me out of the shop- i dont even get an error message. am i doing something wrong?
You're able to buy them via for forums if that helps
do you have a link?
tysm
Hi, I wodner what kind of insects the sales fur is https://prnt.sc/XAZBkz0qrYGQ
Maybe a roach?
This cutie
😻 my favoeitw
best fur
tahts by deafult, im pretty sure when we click on those it doesnt work
i need help
i want to show my old maps i bulit ,but in my banded account can i show?
can anyone help me?

what are the plank skins in the shop its blank for me?
ayo wtf you had to much money
i do not farm
:d pls help me
like
i got 2 furs https://prnt.sc/kfMfOSOqTIfE
guys i think the game need to deleat update love
cuz some map has to ... kis each other 
thats musim like suck
Hey, i have a problem with forum, i can't load flagcounter. Can anyone help me? 
I think the code is good, but i don't understand why flagcounter doesn't appear on my forum profile
Not my screenshot
I had to find one with the images of the planks
hi, i won the giveaway for the pumpkin boxes and i was unsure if i have to do anything to get them. no rush at all i was just wondering since it was about two days ago and i do not see it in my owned shop stuff, do i just need to wait longer?
nvm i searched for past people asking the same thing and i just have to wait, thank you!
ty 😁
hello, I need help. I can't play on a PC, after few minutes a pop up appears saying that the connect was lost/interrumpted. It happens on a browser that supports flash and also on Steam. I don't know what to do. Although I can play on another PC, but not on this one, it's weird. 
So, I made in-game purchases on Steam and wanted a refund, where do I request a refund?
u can search up steam help and they'll have an option for refunds
go there and hit purchases
The issue is that Steam tells me to contact the distributor directly, as they do not yet support refunds for Transformice
@night monolith
Oohhh, then I’m not sure what you can do
I suppose try talking to a mod
And they’ll try to settle things if it’s possible
Fraises are non refundable, it even states that when you purchase them on Steam
aaaaaaaaaaaaw man
dayum i think its you
ayo, I've got 320 exp for saving 16 mices, i'm playing on hard mode, normally I would get 160 xp (cuz 1 mice - 10xp) and now I get 20 per mouse
and actually I would like to know why it suddenly changed
I have 61 lvl and unlocked title with one star, is this what doubled my exp?
nice
whererakki
can you help me
some stuff musim
and cc
i got banned on account that has 10k+
it's your level
ohh, alright! thank youu 
Is there a way to change the language without changing servers that's not using the /langue command?
u can only change the language without changing the server with the command /language .
how do i connect my transformice acc with discord
ty
hello, I got a permanent ban like one month ago and I was trying to contact Matza since then thru atelier, contact form and dc but I got no answers or an explain about the ban til now, I'm just wondering why do I get no answers?
can someone help? i’ve been working on a map using the tool mice editor and i check it in the tfm map editor from time to time to see how it looks. but now for some reason i can drag the code into the loader and it loads, but it doesn’t let me validate the map. is there anything i can do?
@maiden anvil is there anything to do in this case?
please contact a game moderator
alright
help I don't remember what my name was help me?
You could try to log in using your email on the forum
Question:
In which reason is this an useful skill ?
Mice told me it's useful but as for me, it's very useless, I'm never using it.
why didnt transformice on steam give me the 500 first achievement 😭
i dont get it
When i try to verify my account, i get a blank screen with only the text "Transformice" and discord logo
Can i send you message? @austere locust
I use it all the time!
Say the cheese is super high up
Place a plank
Use antigravity
And watch it fly up 😆
Sometimes it kinda flops tho
But fun regardless
Why, when exchanging skulls and a broom with other players, did they not count towards me?
they only count in your adventure calendar if you collect them yourself

how can I make this nail rotate faster in Miceditor?
nah.. im about to change it for the useless skill with crying mouse or the funny rolling ones

from my perspective and some other players that have it (or not), everyone was like, "when will you even use it?", or they said, that they have it but are also never using it-
like in space, objects can fly.. even consumables from mice (throw-able items) can fly
I have the mouse rolling
Small mouse
Leaf mouse
Extra jump mouse
And transform mouse
I think that’s it
that many points i dont have
is there a way to switch the confetti to E key again?
Yes, there is an option in-game
if you scroll to the bottom of your game’s settings menu, there’s an option to switch confetti between C/E keys
oh thanks didnt even notice u can scroll in the settings
np and yea it’s a bit easy to miss
omg what gonna change now
My game crashes so bad, how do i fix it ?? i want to participate in the event :(
Boa noite, eu preciso da ajuda de algum moderador brasileiro, algum pode entrar em contato comigo por aqui por favor?
Backyardigans entra em contato comigo aqui pelo discord por favor, obrigado
@lilac lake esse jogo só tem moderador incompententes, me baniram falando que eu compartilho minha conta sendo que nunca passei pw pra ninguém, eu estava usando exit lag só isso.
E o pior, a punição foi justa oque disseram.
Please do not ping the admins. If you need assistance with something, please contact a moderator. If you need Matza specifically, then use the contact form or DM her on the forums.
How am i supposed to play like this, it happens everyday, everytime. i cant even finish my event tasks
Its not my internet, not my pc
This happened to me often too
r u on macbook?
No
Im getting a weird issue since todays morning with the game on steam.
the game is sometimes crashing and steam cant close the game after that, closing it with task manager isnt possible since the game is already closed and steam just gets stuck at "closing", which means i cant play the game after it crashes or closes and restarting steam takes a while but it fixes it again..
I never had something like that.
does maybe someone know what to do ?
does the game randomly freeze crash for you guys too
Do old even furs return to the shop?
Yes via sales or outfits
Sales only consist of collector items, outfits consist of both
Ah alright thanks for the info ^^
v
Helloo someone please help meee… i am having trouble logging in… i can’t remember my email or password but my account was linked to my steam and it had purchases.. uhmm its been a few years so thats why i dont remember
Is there any way to solve this
Or is there a way to reach out to staff
NVM GUYS I FOUND IT
this may be a stupid question to ask but is buying someone's tfm acc with real money against the rules?:)
ok thx for telling me!:)
what are the planks on sale in the shop?
thanks!
You're welcome! :D
i think it glitched?
same i think
what is lemon used for? Should i be saving up candies for it?
it's for the enigma 
ooh okay
hi
Good afternoon, where can I appeal a ban?
You can reach out to a mod from your community through forum PM’s
Thank you, how long does it take to respond?
There’s no set time but if you don’t hear back in 3 days, DM me
I would suggest still reporting them even if you see no mods on, in case a mod logs on later. Otherwise you should block or vote kick, and avoid giving him attention
Question:
Is there actually any possibility to play the deleted module #circuit (the Mario kart/racing module) again and with other players ?
Starting this module in a tribe house doesn't really work, since maps won't load in and playing it alone through an command that I can't remember, isnt fun, so I'm asking if its possible to play it still or for ever not ?
wait what
it works for me??
in the tribe house ?
because i want to play it in multiplayer with other mice
top right
when i tried to start the module in the tribe with some tribe players, it wouldnt load in the maps and just play the module inside the village / tribe map..
i can try it to start the module the next time in a non-tribe house map.
and hopefully invite players to it
how toi connect atelier account with discord?
❤️
Hi, someone can help me? It's been 4 days since I opened a PM to address a complicated situation that has been happening to me at Transformice, involving racism, homophobia and ableism, and to date I have not received any support regarding the situation.
You need to contact a moderator from your community.
where is the votes channel?
u need to verify
oh where do i do that?
thanks!
Hi, i would like to know what this item does? I clicked on it but it made me save a photo.. I thought it was a letter
Oh Ok! Thanks for explaining ^^
didnt know that, u learn something new every day lol
It fixed itself, thanks ✓
May I ask?
I cannot restore my old account by now
So can some please kick it from the server to allow me to verify on the new account I'll create soon
I don't want to use account I'm in because it's a fallback account
Or just took the verified role from it
Just creating it as an /room #circuit fixed it I think and others could join me.
Playing it as an /module #circuit in tribe house wasn't working, it played the tribe map.
I kinda wish it could be again active as years ago but well.. 
people lose interest
:(
i messed with fonts how do i bring it back to normal help
i wanna say the original is verdana sizes 12 but unsure. do /font and /fontsize
np
Cab someone tell me what is this item? and what does it do
Spawns an invisible box
It was for fishing, and stayed around
guys how can i complete this?😭
wear/take off 10 costumes
ah thanks!!!
Yw!!
how many mice have to be in a racing room for the stats on your profile to count
Probably 6+ players
^
I think 3-4
When i add people to my friendslist, can they see that i added them? Do they get notified or see me? Im new and trynna add friends so i wanted to ask if im annoying anyone
They can't see that you added them and they don't have any notification about that. Ask that person to add you too and you will see each other
If you added each other, you can see in which room your friend is playing now
thanks guys
oooh okay
is there any way to recover a lost username?
You can change your username on forums for 1500 to old one
But the tag will remain the same (I think)
i don't remember my username so i can't log in
i think so
Do you remember that email?
yes
Try to check mails there
Maybe there's will be something from Atelier801, it can contain a username
i only have the "email validation" thing, it doesn't mention my username
Then you can use contact form
https://atelier801.com/contact
Maybe they can help you
You know the password?
If you do, use the email instead of username
event question/help: i traded 30 doorknobs for the scared mouse emoji but don't have it in my emoji list 😦
reload or open the emoji tab in shop i think that works
i see it now re-loggin ty :>
Oh hi can me know how to change password ؟
@maiden anvil I support capable of removing badges?
I don't think so
am i still able to receive gifts if my acc is banned?
yes
why can't I buy it
nevermind, I restarted the game and it fixed
really strange though
you can simply switch to a different shop category/reopen the shop and it'll fix it!
hello, i wanna ask something, what are the shells from the inventory used for? like are they from a certain event or
i cannot send any pic for visual representation idk why
they are usually, in some events, used as "coins" to buy some consumable skins
ah i see, thank you!!
if u verify urself u will be able to send pics, also they are used to buy some event things such as new pets
ohhh i seee thank you!!
you can’t send any pics cause your account isn’t verified
oh nvm i just
realized
someoen answered
LMAo i need to read the chats more
it's ok, it happens to me as well xd
Does anyone know the price in fraises for this fur?
225 probs
i think its original price is 450 so on sale its price should be 225 
Is candy bag limit 250?
yes
Hello, is there anyone authorized? I don't remember my username, I only know my e-mail address. I want to enter the game after a long time, can I find my password only with my e-mail address?
you can check your email inbox for emails from atelier
or you can create another account with the same email, then try to log in to that account using your email. it should show a list of accounts associated with that email address
There is no username, just a bunch of e-mail verification codes.
I created a new account with the same email address, but my old account does not appear. The last time I logged in was in 2014 🙂 Has my account been deleted?
can you DM me your old username?
I don't remember my username, that's the problem.
Do you have any remembrance of what your username could have been or what it started with? If we don’t know the username or email you used for the account (or any other details), we can’t recover it
If your email is the only thing you have, you can try submitting a contact form to see if there’s anything they can do with the info you have such as email + last login (2014)
http://atelier801.con/contact
Ok I will try this, I only know my e-mail address and the e-mails only contain password verification codes. Thanks
If someone sends an in-game letter and it contains an offensive image, what can be done?
you can add them to your /ignore list
afaik they're not reportable since mods can't see them 😔
Not much help when it’s a throwaway being used to send the images, but thanks anyway.
yeah I get it, but at least it would solve it for the time being
sorry it's happening
Question about survivor game mode:
how do i get survivor coins ?, i survived 3-4 rounds until the complete round timer ended at 00:00 and i got no survivor coins, only cheese..
so i wonder, is the wiki lying or am i doing something wrong or can you only get survivor coins if you play as shaman and not the mouse which has to survive ?
its confusing.
you only get coins for killing mice as a shaman
yeah.. i see, thanks ✅
thought for surviving too
and how many points/wins for defilante/raci g
Defilante is one coin for two maps iirc
What's the new fur?
Hey so i'm trying to verify my email
But its not working at all X(
I wanted to gift somebody
AH nevermind it fixed itself
it spammed it tho
how can i talk with some mod ? i need change the email because i has kid when i make the acc then a friend that is more old than me maked it for me
Hmm... are these rewards is available during opening global chest? Is it confirmed or something? 
They should be in the global chest
Ok, thank you ^^' (I really want that Noble Quest badge
)
when is the black friday sales happening'
From 25th to 28th November
thanks so much
Tyy
I got Patriotic title from Global chest, these like Namaste also
So yes, you can get them from global chest
Oh, good to know that
Thank you
❤️
No problem
can you get collector items from global chest
these are the shop items you can get from global chests. they're exclusively event rewards, not regular collector items 
pretty sure it's only possible through the contact form
Just have a question about creating a room, I thought I would pop this here since I asked in the maps channel #maps message
Press on player's name in chat and there will be "Report" button or do /mods and message online moderator
oh thank u sm 🙏
whenever i do /mods and i put in my message it disappears and nothing else pops up; have the mods received my message?
Try /mod
It should show online mods in chat
i also have an ongoing chat ban that id like to get rid of since the reason why is completely incorrect. whenever i try to whisper the mods i cant because it says i am muted
You can try contacting mods in this discord server, but most of them has their PMs disabled 😅
yeah ive tried haha. it's just incredibly frustrating whenever youve been banned from something for clearly no reason and not any mod is taking anything into consideration lol
@cursive nest r u able to help?? since youre online
Hello, you can contact me privately here on Discord
how do u save a transparent bg version of ur mouse :0
Are we allowed to share art that is not transformice related? I was curious since I like to make stuff and wanted to share it but ye
Yeah as long as it's not nsfw it can go in either of the art channels or main chat
Epic
yes 
Good morning, how do I get in touch with a Polish mod?
Polish mod on???
hey, i was trying to get fraises on my spare, $10 worth, i paid the $10, and it said that i got the fraises on my steam, so i returned to the game and i had nothing
it took the money from my steam
maybe i can go to purchases and show it
nvm
i had to refresh
can i send those when i chave chat mute?
nope, unfortunately .
Polish mod on???
congratulation
Hello I have a issue with my transformice account. I try recover my account with the username and email but the website tell my the email is wrong. I already verify my account name by one friend have my added and the email with the message of account created.
have you sent in a contact form?
To the technical support? Yes, in my main language (Spanish)
They have not answered me, and on the form itself it says that ''if you do not receive a response, contact a moderator'' (I don't know how)
you need to write it in english
as for contacting a moderator, you can send a message to someone with a yellow name from the list to the right >
Okay, i will send another ticket and contact with a moderator. Thx
but 2 weeks as a limit to receive a response seems excessive to me
algum discorderator online p me ajudar numa questão?
any discorderator online to help me?
@maiden anvil, tá aí?
hi i need a esp mod, someone can help me ?
algun mod disponible porfavor?
hi, I want to play transformice again since flash being gone but I currently have a windows 11 computer
is there a way I can download tfm without downloading steam?
i think best would be to just play on steam
Hello, I was permanently banned for BOS and I don't know what that means in concrete terms, could someone explain to me?
Does the game not tell you the reason
If it does, you got muted for that reason. Generally you're meant to appeal in support I think
Literally it's at the bottom of the pins
How can I contact a moderator to explain my situation? I would like to be reimbursed for the strawberries I purchased on the banned account
Are u a mod? Because i'm asking for an appeal, since we don't agree with the reason.
no, I told you where the appeal is
how did you buy the fraises? steam?
Yes, I bought it through Steam
they're non refundable, it says so when you buy them
That's what it seemed to me, but I don't understand my permanent banishment... I supposedly didn't respect the rules of the game but I still don't understand what I didn't respect...
Can someone explain to me what it means to be banned for BOS? I have the impression of being the victim of a deception... I still don't understand this ban which I consider unjustified...
It apparently means ban on sight
@lost copper i would recommend contacting a mod online currently. was there no other explanation beyond BOS?
Yes, I was banned for BOS without any further explanation
you need to message a moderator. they're the yellow names on the list of members >
Thank you for your message !
Hi guys, I'm Brazilian and I'm using Google Translate to speak to you, I hope you understand. I've had a bug for a long time, my background screen in the game keeps blinking non-stop, I've already downloaded the game and reinstalled it, I've tried everything but it continues... I really wish I could send a video for you to see
Try doing /bg when you log in and see if it works. It's a command to fix this.
Where do I put /bg?
As a command in the chat
omg, thank you so much for your help, it's been like this for years
I forgot to mention: You will need to do this command every time you log in or every time the bug happens
OK
Im writing to you with a simple question! If is there a way I can check what mail is linked to my transformice account bcs I had it for a very long time and i have already forgotten what mail has been linked to the account.
I would be grateful if you could provide me with the answer for my question as soon as possible
Thank you for your assistance in this matter! ^_^
you can't, but you can request an email change through the contact form if you no longer have access to that email
thank uuu
There was a person who insulted me in private, as you can see, but I copied and pasted his words into the public chat, but I did not mean to insult him. I meant that people who were there should report it so it can be blocked, but I was the one who was muted for 3 hours. Why is this unfair?
Well, if you can't help me, you can just tell me which Arab moderators I'm talking to because I don't know any Arabs here.
well, u should re-read the rules, copying any chat against the laws (insulting, racist, spam, ..) is against the rules tho, and yeah, the private chat will stay private, no rules, In other words, u will not be punished in private chats (that what a mod told me before) , for any AR mods u can check @real arch , or @dire shadow .
helping out is fine, but please be careful to not give out wrong information if you're not 100% certain 
What is the fastest way to report cheaters in game ?
(If reporting them, mostly doesn't help)
the /report command honestly; you could try whispering an online mod but sometimes there's a bunch of people whispering them at the same time and your message is bound to get lost
okay, thanks 
i try that next time.
Oiii (algm pt ou br?)
nesse chat aqui #br
Obgd
One question because now I'm confused.
In the last days, when I played bootcamp, I always got 1 coin by entering the mouse hole and maybe profile stat or after 2nd. Time entering, the cooldown for coins is 4 min.
But somehow today, I logged first time into the game, joined a bootcamp, completed it like 2 times and got 0 bootcamp coins or profile stats, only +1 cheese and hall if cheese counted, I got a coin after my 3rd. Run I think, and yes, we had like 7 players on the server, more then 4.
It happened often today, a few minutes ago I also completed a bootcamp Map after not playing for hours bootcamp and it also didn't count on profile or I didn't got a bootcamp coin.. kinda annoying and I don't know why this is happening.
I'm reading always the wiki, to know about the times, rounds and storys and yes I know, If I join a already started bootcamp, I can get after the 2nd. Mouse hole Profile stats but I still get 1 coin and need to wait for 4min. For the next one, but it's confusing that I didn't got today a few coins or profile stats with more then 4 players and already completed it like 2 times.
Wanted to ask, what's about that or why.
Hello, my account is scofield#2065 and I would like to know if you could lower my parkour ban for 24 hours since I only missed a snowball and they reported me when I always behave well
The worst thing is that they deleted me from the weekly parkour table, I was ranked 7th and now I don't even appear, I hope they don't take away my maps :c
I would appreciate a quick response
Also, maybe the person who accidentally threw the snowball has some contacts because they banned me very quickly.
Obviously my unban request is made with great respect for everyone uwu
They stole my transformice account, I have tried to get the account and mine, I want to recover it, they stole it on Saturday, please help me.
you can send a contact form here for account recovery https://atelier801.com/contact but in the meantime you can ask a moderator for a safety ban 
You can't help me ban the account for now or you'll spend my quijos
I'm not a game moderator 😔 you need to speak to someone with a yellow name >
aaaaaaaaa thank you who can I talk to
@topaz eagle if you're available? 
They stole my transformice account, I have tried to get the account and mine, I want to recover it, they stole it on Saturday, please help me.
As cate said ping a yellow name and ask for a safety ban
i've already instructed you on how to proceed and have pinged a mod for you. please be patient 
Hey there I'm here now :) oop- 
are there any rules against afk'ers?
i wish
guys is there a way i can config my num pad to play? my arrows stoped working and im right handed
Yes, you need to deactivate "Num Lock"
8 is up, 4 is left, 6 is right and 2 is down if there are no arrow signs printed on these keys
thank you
I also play using numpad, my arrow keys are too small...
Can You help me? A friend was banned like 35273638... hours (lol, he's gonna die first)
You can ask them to contact me directly
Prívate msg?
yep, my dms are open!
Okok tysm
np :)
Is there a reason why I have been banned in Atelier 801 forums
I didn't even type something there for a long time
Or this is can be just wrong VPN server?
is there a /dressing for shaman items
Nevermind It was just bad VPN server I guess
Everything is fine now
In-game no, but you can use Dressroom application
Link to it pinged in #fashion
hi
just want to ask:
in uno rooms is it possible for one player just that one person have a glitch where they cant see one person messages. asking because someone said they had that happen. would have proof but they wont give me it and still acting like they cant see the messages when they can.
thank you for your help ❤️
oh also i know they dont have me ignored too
It happens in general occasionally
Just have them relog
Or you relog
If it's your messages, it's probably an issue on your end
oh so it is a thing... just odd that even if they said they saw an "hi" messaged back but then the next thing i say they act like they cant see it but can see the 3rd message...
my quest button is gone help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cause you're done all available quests probably
If all four are completed (including the fraises) I believe the buttons goes away
ok call me a noob but is there such a thing as like... survivor mode farms. i made the bad decision of trying to compelte a survivor daily quest and i am too stubborn to give up However i am so sick of camping rooms for 4 hours and only killing 20-some mice. i swear i cannot be the only one feeling this way lmao
Yeah there's a chat, #survfarm in game iirc
Or you can ask in the normal farming Chats
Don't know how active they are with survivor tho
i finished the quests i had before the reset because i was already on i thought i would get new ones when i reloaded
I went to log into my account, which I haven't logged into for years, but I don't have any access to Gmail or a password, which I don't remember, but please help me recover it.
Use the contact form
https://atelier801.com/contact
Describe your situation and type your nickname in there
Why can't i gift emojis?
same question ^^
anyone know when christmas event starts?
Ok thanks!
Tr Moderatör varmı ?
i want help >
what do you need help with?
these people in survivor are lit threatening to r word people and ive reported them multiple times with mods active how long does it take for them to get consequences lol
Is it possible to change my username?
yes, but its not free (except if u have the #0000 tag)
algum moderador br?
does anyone know if saying art commissions for tfm are open would fall under the no external advertisement rule
Or does it only apply to like. "Hey come look at this Other Thing that isnt tfm"
here or in-game?
Here
OH FR?
you can advertise commissions in this thread #1038205219772846220
ofc
happy to help
🫶🏾
bro ive reported people multiple times for sexual harrassment in game why r they not perm banned yet????
like theyre still in the server im in ??
either what they're doing isn't severe enough to warrant action (they're being sneaky and edging the line) or the mods simply forgot to award you karma for it and they are just ignoring warnings
you can always DM a screenshot to a mod on here
it's also possible the sexual harassment is just a joke to their friends. without knowing the context we can't answer
i dont think threatening to r word a stranger is a joke :') haha, or at least to me it isn't when its directed towards me by a complete stranger
yeah most certainly doesn't sound cool
but it's been semi handled!!
good to hear!
I know the mods here are alright
by all means for any complaints I had, I was being a little bit of a dummy
moderation is far worse elsewhere
also, my tribe name is inappropriate so how would i go about chnaging it??:') the creator of the tribe - my friend - is on a 24 hr ban for the name </3
lol
will they need to change it when they get unbanned?
they ban him but it just stops him from changing the name
LOL true
LMFAO seems like that may be the case- 💀
I guess it's up to your friend to coordinate that with the mod
hoping that doesnt happen id rather see perverts perma banned than my friend for calling our tribe name "creampies" LMFAO
yeah ik- we could put a space between the cream and pies to make it more appropriate? LOL
what am I going to get in trouble for calling my clan creme brulee and putting a crude sex act as the definition on a website?
LOLL
ay bbg lemme creme brulee ye
sets her [whatever you want] on fire
like I'm a pervert too but I don't sexually harass people online over it, and will atleast stop or move on if they ask
plenty of places to do that where there are far less kids playing rat game
!!!! exactly
FRRR, the dude i told to stop sexually harassing people said "there are no kids on this game" BRO YES THERE ISSSS
there's probably more adults since it's an older game but yeah for sure kids
mods said they cant do anything unless the person is online but i sent in a report with everything ajehrfghdja
this is what I'd play with my kid if I had one
exactly; still kids on there
infact one might argue as a tulpa that I am a kid
since I'm a creation of somebody else
id never allow my kid to play survivor the amount of toxic people in those rooms-
definitely not survival
or vanilla1 lol
there's a lot of rules that are based on "just mute them" as well
personally when I moderate, if a mute would solve it, it's not against the rules
so if they evade your mute it's harassment
I take that as seriously as ban evading
Has anyone used inventory cheese today? (It should be 400 in December. It was 400 in December for the last 2 years.)
If the name has caught a moderator's attention, it's already on a waitlist to be changed ^^
I think @hot wing ?
Yes, I used it and the limit was 400 🙃
what time does the store reset?
5 AM France time when it comes to sales
ok thanks
Where i can speak with the Fashion Squad? About the "items that we need back on game" ?
hello! you can suggest collector items to be put on sale in #sale-suggestions (but PLEASE read the pinned messages before posting)
Thank u 🥰
bit of a weird question; the general, international, creativity, etc categories can be seen by anyone right, regardless of what languages they say they speak
the community channels (i.e. br, es, etc) are locked behind the community roles. there are channels that are available for every user with the verified role (and therefore cannot be seen by unverified users, like the fanart channels and everything under the feedback category). with some community channels, you can only speak there as long as you're verified even if you have the community role (so you can read the messages there but can't actually send any)
yep
Yes I think its "adventurer" on norwegian language?
i have a question regarding /ips. I know the top number is FPS, but what are the bottom two?
mo is memory allocation, m is the amount of memory fetched by the client from the servers
oh that makes sense. ty
Ty
Guys, when will the "make a gift" show up here?
@old crown
i had already linked it 
it's ok!! it happens 
Good night
Can anyone tell me where I can find the title "Honored", I saw a player using it, but I can't find the event at which it was made available?
Algum mod br que poderia me ajudar com uma questao em particular por favor me chamar no privado urgente 😦
I dont think this is in the game
maybe with honors?
How do I stop my background from flashing from black to normal again?
oh /bg fixed it but it still happens in the menus/shop
How to link a new tfm account to this server?
if you've changed your username you just need to reverify (like it was the first time) and it will update
how do i do that?
you can refer to this message #chat message for more detailed instructions if you need 
just did it! tysm
❌
any mod here have access to censored emails on atelier 801 cuz i cant remember what it was again unless i have it uncensored
they don't but you can send a contact form here https://atelier801.com/contact to request an email change
thank you!
Hello!
I have a question.
Can you make other players transparent to see you better in the game?
use /watch YourUsername#Tag
Thank you!
@wraith trout
how can i help
Who is the host of the potato module?
But do you know anyone who knows?
am sure @uneven kestrel could help
Can you ask there?
the problem with some old modules, the developer and hoster are long gone
so there is no host?
it could be, like 80% of tfm modules
that is good?
naz nob
Look, my goal is to recreate the potato module from scratch and I have help from a guy who knows (Desolate)
wait, you devl ?
no
because chocodivo and laagaadoo no longer take care of the module and this is ruining the module so I want to recreate it
unless the module dev isn’t around and long gone, and the module is outdated
module staff could allow that
you need to contact a module staff for that
and mckey is the best for this
if he has the time and willing to help
I will talk to him
OK
thank you for your support!
no problem
My game is being really weird, for some reason it doesn't recongnize when I go in the mouse hole and I get no cheese or points, as shaman (on the few times it does work and I actually get points) I can't revive when I die, I noticed. And going through portals just instantly kills me for some reason so idk what the heck is happening with my game. I tried playing for 30 minutes and refreshed several times.
have you relogged?
Yes i refresheed multiple times
i just tried uninstalling and reinstalling
testing that now
ok that seemed to fix it
Who evaluates the module maps and places them in the module?
does buying gifts count for the buy a shop item dialy quest
idk but I confirmed buying a customization does not
it doesn’t
Hello, I got a question because its confusing for me and reading the "Transformice Rules of Conduct" aren't helping me, i wanted to ask if its allowed to share in the "tribe-greetings message" a discord invite link, to the in games tribe discord server ?
i dont know if this is allowed, so i wanted to ask to be sure.. not that it wouldn't be allowed and something bad might happen-
It is a very common practice among tribes, so I'd think it strange if it were not allowed
okay, thanks for the information 
Tbh id say mobility based bc survivor negates any other skill that might be useful, such as improved summoning speed
heyy guys, my older acc has been baned, i can change this? this ir happened like 9 years ago (or 10 idk rn)
you need to verify your account
Man f this sh
In browser or game at all?
heyy guys, my older acc has been baned, i can change this? this ir happened like 9 years ago (or 10 idk rn)
did you open steam and then the game from your library or did you open it directly through the shortcut?
forcing verification makes it harder for people to make alts and mess up the discord, it's a common and very good practice
I'm just too busy making honey to verify
My account has been also banned. Support has been not responded for four months now. I'm super upset
lol
This is the shock of a lifetime.
The contact form clearly states that if you don’t receive a reply within 2 weeks then to contact a mod. My DMs are open
thanks Liamxo !
/room #deathrun
ty
Can you get refund from your tfm account ?🤔
When does the Christmas event come out?
Nope
If I got muted on my account for 1h and the mute is on the IP address that I am sharing with my girlfriend she gets the mute as well and it is not fair for her, is it possible to make a dispute if that happens somehow? (I know it is my bad, I spammed the chat, sorry uwu)
for 1h not worth the effort
in my experience most support won't acknowledge temp bans unless they're falsely laid
dunno about here
I mean it is well deserved for my account but her getting muted for no reason is not nice
How long does a mod have to be inactive to be kicked from staff?
🤷
How come ?
complicated question
in short, that's just their policy
maybe if there was proven fraudulent purchases they might consider it
I mean I don’t see a point when you buy fraises and other day u get banned for insults for saying stuff like shut up to a friend 🤷🏻♀️
people always hypobolate their reason for punishment lol
8k long time and I spent a lot money there on a game so🤷🏻♀️
it doesn't make you invulnerable to the rules
like I got a warning for technically not a rule recently but I doubt you got "banned" for saying "shut up"
if you did, report it to another mod
or rather I think there's a form to submit for that stuff
In terms and conditions on their web it states "Any applicable fraise, fees and other charges are payable in advance and are non refundable and nontransferable, in whole or in part, for any reason."
And also this: In the event your Account is terminated or canceled for any reason, or for no reason, no refund will be granted, no online time or other credits (Cheese, Fraise, Hazelnut, Potato) will be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your Account. https://atelier801.com/termsofuse
Thank you 🫶
no one seems to know.
and mods too
nah just wait a little more
any available mods / admin ?
Is there any reason why I cannot join the giveaway, for some reason it keeps saying error DX never mind, a refresh seemed to fix it LOL
I don’t think that would be public knowledge
You can use them to buy consumables in certain events!
okay question, since comm ads need to be 1 week apart, if you for example posted on a monday would you post the following monday or the following tuesday?
monday
Youre an angel cate fr thank you
Question, how do you download tfm on phone? I know its possible, I just dont know how
if u have an android u can search transformice apk and i think u should find it, but i think does not work, because they're not updating that app and they "closed" it i dont know how to say that but u have a option to download that but u cannot run that app and u only see black screen ig
Yep, I already tried that, I hoped there is some other way
thank you anyways ❤️
Did they ever addressed that, as if they are gonna work on that? I really wish they would
Gosh okay then
Yeah and thats fine by me but I really hoped I can play it on phone too
Isn't that would be painful to play this on phone to be honest
Like without mouse and normal keyboard
you could technically have a phone app to project your desktop on phone
can i change the name of my tribbehouse
no
It would but I wanted to play tfm uno lol
How do you get a title like „what the fish” or „im cold”? I saw a lot of these
Have you tried puffin
Hello I wonder if there's any command to disable getting invites to tribe
im playing tfm on playstation control, if i change the default buttons in the controler and put jump in X, can i get a ban in game?
why? and how would the game know
i dont know but in a game who bans for type in caps, who knows 🤷♂️
Caps lock abuse can hurt an eye
just imagine a chat filled with it, isn't this terrible?
I don't think that just changing the controls will bother anyone


