help

[latent wave]

for me at least

[little gale]

noob question

how do i use my totem

i dont see it in shaman inv

[subtle grotto]

U can only use it on hard mode, and it is a feather

[outer tapir]

#rules-and-roles does not work

[latent wave]

oh ok

thx

[median breach]

Help tr mod

@foggy halo

[fallen finch]

Why didn't I got 1 bootcamp, I got the cheese and bring it back to the hole but it didn't add to my status (There was 30+ mices) (Please Lord I spent 3 hours just to finish one bootcamp map and didn't get it added on my status)

[outer tapir]

the first does not count

[maiden anvil]

you need to complete the map twice if you joined the room when it was already playing

[fallen finch]

I see, now I know.

[somber quest]

someone can hlp me

[shy marsh]

with what

[somber quest]

i need recover mine account but the email ill change the name for hotmail to outlook so icant received the cod to change the password

[shy marsh]

i will pass on this bro

[maiden anvil]

send a contact form here http://atelier801.com/contact

[shy marsh]

omg thx for help cate

[somber quest]

thx

[hot wing]

Is there a way to bind cannonballs to hotkey?

Because I saw dude spawning them really fast

No, in vanilla

[summer isle]

There is no such a function, but you can use 1...9 numbers

[shy marsh]

for me if i wanted to spam, id use 1,2,3 cannons to spam fast

[hot wing]

How to replace them to 1st slot?

Okie ty

[hot wing]

He had 0 saves yet was casting very fast

[coral token]

help

Guys, can a moderator help?

[hot wing]

I mean he couldn't use gregarious spirit skill cuz he didn't save anyone this round

Whats the other skill that boosts casting speed?

[coral token]

me?

[hot wing]

Ty

[coral token]

help

If you have an account on tfm connected with tfm dead maze, all kinds of bans are renewed if you are connected with dead maze

But they stole my account if a moderator can help

email password gg

yeah

My goal is if I can't access my account, let a moderator ban my account so they can't access it.

I know who stole my account, they should both throw mine and get her account banned

Can a moderator help me I can't access my account please help me

The man has opened the double protection, help me, my moderator brothers.

I tried the form, it doesn't work, it says the password is invalid, the man who took everything

.

TR moderator is not looking, can other moderators access the server in TR?

sssariii

bilader bi yardım et ya

[heavy flame]

is it possible to get expo from pga this year

[quaint mountain]

Tfm will be on pga this year

Theres even a disc serv for tfm pga

[heavy flame]

alr thanks for letting me know ^w^

[quaint mountain]

^^

[nocturne cosmos]

Where can I find and chat with a game admin?

[craggy owl]

you can send me a pm

[craggy owl]

what question/problem(s) you want to ask?

[left spoke]

hello 🙂

how to be an mod in-game ?

[coral tusk]

Wait mod-application for ur server

https://atelier801.com/topic?f=6&t=891383

[left spoke]

thanks

[left spoke]

I forgot the email of my main account what i have too do to recover it ?

[coral tusk]

atelier801.com/contact

It helped me recover my old account

[left spoke]

I will make you some baby's ❤️ Thanks again

[coral tusk]

kkk np

[quiet pine]

dayum

[coral token]

They stole my account, I can't access my account, can you give me a permanent ban?

[cloud apex]

Can someone send me a list of room commands? The one on the wikia seems to be outdated

[dense reef]

i need help, i cant login into my transformice acc, it texts me invalid password but im sure the password im putting is right

[random hatch]

I need help, a long time ago i forgot what gmail i put into my transformice acc and i dont remember the password

[maiden anvil]

http://atelier801.com/contact please submit a contact form here

[dense reef]

can some admin/mod help me? bcs i have no idea whats goin on with my acc

[random hatch]

done

[random hatch]

now i have to wait i guess

[maiden anvil]

if you don't receive a reply in two weeks, please contact a staff member and they'll be able to help you out

[random hatch]

ok ty

[dense reef]

can i ask do you know what should i do? bcs i really need help

[maiden anvil]

can you try resetting your password via the forums?

[dense reef]

i tried, it told me that i have invalid email

even tho it worked perfectly yesterday

i even played few hours ago

[maiden anvil]

are you certain there are no typos? are you paying attention to the caps lock key?

[dense reef]

ill try again, but i am sure

nothing, i tried it again

[maiden anvil]

try sending a contact form for account recovery

[dense reef]

okay, ill do that

[neon scaffold]

i want to install transformice but i dont find the adobe air download

[shy marsh]

Have you tried https://airsdk.harman.com/runtime ?

[neon scaffold]

no, i will try

[shy marsh]

For me the Steam version runs the smoothest, provided you use Steam

[neon scaffold]

my steam its glitched

i download, but i dont see a executable file

inside it

[shy marsh]

Which operating system are you using? I only know how to make it work on Windows

[neon scaffold]

windows

[shy marsh]

oh I gave you the wrong link wait

https://airsdk.harman.com/runtime @neon scaffold

[neon scaffold]

works

thanks

[shy marsh]

you're welcome

[dry trellis]

how can i play on macbook??

[coral tusk]

https://store.steampowered.com/about/

download&create account, after u can download transformice

[low pewter]

Hi guys, could someone help me? I have an account from 2011 whose password I lost, and to make matters worse the email I deleted from gmail, making it impossible for me to recover. I tried the recovery methods from the site itself but without success, I don't remember some information!

[left spoke]

i took a ban and i was doing nothing can i have a reason ?

@coral tusk is that possible it was an mistake ?

[left spoke]

noo i was playing vanilla thn i stopped to go eat thn i came back and i go in the room vanilla 1 (spain) and get instantly ban

i swear i do nothing wrong i came back from 2 years and on 2 days ii get banned

no on the ban it was mentionning hack

and they ban me 360hours

is that possible to know who ban me and ask why ?

ok ty

[little gale]

what if you made the email in gmail again

[coral tusk]

Only atelier801.com/contact . Try again to write much information as possible

[coral tusk]

Contact with [ur server] mod

It can be

Just ask ur server mod

За афк не банят

Автокик спустя Н минут, как я помню

А мод лениво бан дал

Мда

Но с модами все куда сложнее

yep

[delicate sapphire]

How long is event interval

[ashen fulcrum]

olá

tem algum mod BR?

[subtle grotto]

If the punishment was right, it will not be changed

[low pewter]

i try many times, but i cant

[gritty bay]

@dire shadow

help

[dire shadow]

How can i help you?!

[gritty bay]

account in game escaped from the ban

[plain fable]

i have a problem when i launch the game the download stuck in 0% and game don't open i tried to reinstall the game and it didn't work how can i solve this problem

[deep sinew]

i got my code for my in game badge, is there any specific area i enter it?

do i have to use a command in chat or something

[maiden anvil]

./code yourcode

[maiden anvil]

#help message try this

[shy marsh]

Hello I wanted to tell you that I was banned 4 or 3 years ago for using hacks, what I mean is that my account was permanently banned and I would like to know if I can appeal the time of the ban or talk to a mod to unban my account, I already requested a ban and nothing that answers me, my name David_first#2137 thx:)

[lyric compass]

DM me if you still need help

[high kiln]

Hello, my account was stolen in 2016 in a stupid way and i can prove to the admin but i speak only arabic so please please please help me

[uneven pumice]

Mod BR?

[tight prawn]

what did you even do for this

[ember saddle]

is there any way to get cheese really fast? :0
i really want this teal fur but i do Not have that cheese

[wicked sail]

play events whenever you can, and farm on Vanilla, that's all i can say

[sand whale]

Does the spray item change according to the season? for example currently it is cheese, when it is halloween does it become that halloween spray?

[sand whale]

Thanks

[daring notch]

Tem algum mod Br on agora?

[grave saddle]

how do i change the jump to 'A' on my controller?

[cinder hatch]

use the steam controller thing

[grave saddle]

ty

[exotic cradle]

I changed my in-game username. Will my name automatically update in the server after awhile or do I need to do something to re-confirm my account?

[coral tusk]

It all automatically

U can use an old nickname for login

[exotic cradle]

I meant to say in discord lol, my bad

will my username in the server update automatically is what I meant, that probably would've been important to say

[coral tusk]

Yes, u need verification again

[opal idol]

/profile

[nimble niche]

@shy marsh help me

[shy marsh]

what do we do about pedos whispering us? reporting does nothing. would it help to show ss to mods or are they just supposed to wlak free? asking cuz a 20 year old is currently very interested in a 14 year old ^-^

[wicked sail]

what the fu

[sand whale]

I used atelier801 contact more than 2 weeks ago and they still haven't answered me

[dark aspen]

Just like any other issue, letting a mod know would be the best option. Just because you dont think anything happens with reports doesnt mean that is true. We handle every report seriously. Next time please just msg a mod about the issue privately rather than publicly trying to talk down on us.

[shy marsh]

Definitely wasn’t trying to talk down on mods. Mods usually don’t appreciate when I go to their dms so I decided not to. And I know nothing is done because I only have karma for insults. I once went to a mod and they told me to just blacklist them which isn’t really what I’m looking for. I’m trying to prevent future victims

[dark aspen]

If a moderator doesnt want you messaging them, then I assume there is more to the story. Nobody on the team would say to not message them, especially about something like this. I can confidently tell you that our team takes accusations like this very seriously and we look into any reports given to us from players, regardless of their history. If you feel like a moderator isnt taking it seriously and asks you to not message them or to just blacklist them, then please send me any information so I can follow up with it–but this has never once been mentioned until just now for some reason. Also, I dont think players understand the point of karma and how it works, so what you assume is probably not how it works at all.

[wicked sail]

🧢

[shy marsh]

They tell me to report the player in game and that there is no point in bringing it up in their discord dms. Truly sorry if this came off in a bad way, I really just wanted to know if there was a more effective way to get rid of creeps 😅

[dark aspen]

Feel free to send me that evidence so I can follow up with them then

[sand whale]

,

[eternal ore]

HELLO , someone know how to remove the shaman in the editor please , to do like a bootcamp map

[dark aspen]

My DMs are open if you want to send me some more information

[pulsar light]

Someone forgot to put the emote on #sale-suggestions message

Not sure if i copied the right message but its the bandana

On couple of furs on the top as well

[maiden anvil]

I fixed it

not sure what happened there. reactions got lost in the void

[median breach]

tr mod come game

[compact reef]

not looking to debate, but she had a good point bringing attention here. half the time mods ingame have their whispers disabled or they just straight up ignore you. example being, i was giving attention about a hacker to someone and they full on ignored me. hey maybe times are different now and they take people more seriously, but who knows. 🤷‍♀️

[maiden anvil]

update it was discord hiccuping lol it removed reactions from several messages but it should be fine now

[pulsar light]

Alr ty cate

[maiden anvil]

[dire sinew]

i cant verify

heeeeeeeey moooooooooods

when you can help me

))))

cate?

nakano?

message’s link doesn’t work

[stone barn]

You are verified, good job

[dire sinew]

yeees)) thanks Karo

[tame jolt]

Hey question! I tried verifying but the link isn’t working

If there is any mods around to help that would be great 😄

[maiden anvil]

what's the issue you're encountering?

[tame jolt]

It won't let me click the last link

to verify

It's saying it must be connected and that it will pm me

but I don't see anything

@maiden anvil sorry for ping !

[maiden anvil]

have you checked your atelier inbox?

[tame jolt]

So silly, sorry about that! Thank you ❤️

[maiden anvil]

of course! ❤️

[deep sinew]

i tell someone to kill themselves as a joke and im banned for a week in two seconds. there has been this person in v1 for the past HOUR who has been saying it to MULTIPLE PEOPLE and nothing has been done

is seriously nobody going to do anything

[old crater]

let me guess, oberlins?🤪

[sturdy stratus]

Just cuz someone was getting away with a violation doesn't mean you also can do that tho

[old crater]

But the mods do ignore people Who do shit for weeks while people Who joke around with friends get banned

[sturdy stratus]

Well that does suck

[old crater]

Yeah indeed

[coral tusk]

Can I get unmute in #sale-suggestions ?

plz

[coral tusk]

1. No one here is interested in your opinion.
2. No

[tall bramble]

How can I contact the administrator, I don't get an answer in the mail. Please tell me I need help with my account! if someone has experience with this, I will be glad to hear it.

[coral tusk]

Try again. perhaps you should provide more information

[coral tusk]

I clearly need the Discorderators help, but not yours

[dire sinew]

[tall bramble]

how do I contact the moderator if they are constantly offline?

[coral tusk]

forum or discord dm

[tall bramble]

whats mean dm in discord?

[dire sinew]

direct messages

[tall bramble]

tyyyyy=)

[dire sinew]

ой так это ж русский вроде

[tall bramble]

а русские модераторы тут есть?

[dire sinew]

думаешь, они в сети?

можешь попробовать

[dire sinew]

увидел да?

елтериа не отображается

🤷‍♀️

[coral tusk]

зачем тебе модератор?

[dire sinew]

я думаю, каждому русскому будет легче общаться с ру модером

[coral tusk]

не все вопросы решаются с ними

[tall bramble]

да, только не могу ему писать в лс, ибо он закрыл сообщение. подумала, что сможет мне помочь с аккаунтом, или как то связаться с админом

[coral tusk]

atelier801.com/contact

по поводу аккаунта сюда долби

модеры не помогут с этим

[dire sinew]

а что с акком

[tall bramble]

там написано если тебе не ответили, то свяжитесь с модератором когда отправляешь сообщение

[coral tusk]

в ру только полудохлый сосиска по сути остался

[dire sinew]

пиши накано

да

[coral tusk]

в конце концов используй переводчик и предупреди его, что есть трудности в общении

[dire sinew]

Nakano

[dire sinew]

🤫🤫🤫🤫

[tall bramble]

я уже писем пять послала туда=) молюсь чтоб ответили. У меня бан из-за смены карты в стиме. (Причина бана steam) Использовала новую карту, которую не зарегистрировала. Одновременно был бан стима и аккаунта игры. Поддержка стима оперпативно разбанила акаунт, они большие умнички. А вот с игрой сложнее.

[pseudo halo]

модераторы тут не помощники, таким делом занимаются администраторы. игроков много, соответственно, писем на почте может быть тоже. постарайтесь дождаться ответа

[maiden anvil]

what's up

[coral tusk]

@maiden anvil I think you accidentally missed this msg

#help message
#help message

give me and an answer pls

[maiden anvil]

Being blocked from using #sale-suggestions is a last resort sanction and is used after countless warnings for rule breaking in there have been issued. Unfortunately, if you break the rules on repeat and choose to keep ignoring the warnings, there are consequences.

You had multiple chances to improve your behavior, and failed to do so.

[coral tusk]

how I can remember you didnt give me a single warning and Ive been muted

and then you created a new rule and pin it

[maiden anvil]

Warnings get logged. That message was posted and pinned after repeated instances of that behavior just so other users would be aware of it. I don't create rules by myself and things like these are discussed internally.

It's been asked multiple, multiple times to only post either actual suggestions or the tag if someone forgets to add it. Sanctions will not be discussed in public, but please be certain all of us who moderate this server pay attention to what we do and we're not looking to "punish" people; there are rules in place that all of us ask users to follow, and there are consequences for breaking those rules.

[coral tusk]

Anyway. Why I was muted for something that wasn't in the rules

[maiden anvil]

It was discussed internally, and you should've stopped repeatedly breaking the same rule after being warned about it.

[coral tusk]

you muted me and then you added a rule

i think its incompetent behavior

[astral ferry]

You received a warning for the same behaviour multiple times, you’ve been given many chances for breaking the same rule. If you have a question regarding a sanction, it would be of ease to take it to DM’s so we can explain it more in-depth

[coral tusk]

can you tell me in dm all of my violations right now?

[astral ferry]

You can DM me to discuss your samctions, that message was more for desh

[astral ferry]

Sure

[coral tusk]

i send request

[maiden anvil]

if you're online you can send me a postcard to test it out

yep I got it

and I had silence* on

I think it's /ignore that blocks them, not sure

ofc!

[tall shard]

yo i have question

is there any way to give someone strawberries from my acc to another?

like in a gift for some1

[subtle grotto]

Nope

You can only buy an item from the store as a gift

For fraises ofc

[tall shard]

soo if i will buy fraises now i can buy smth as a gift for anyone right?

alr thanks

y i dont have

and i dont really see nothing about gift button in pins

[prisma hawk]

this is the message zero was referring to, if you don't fit these requirements, you will not see the button

[tall shard]

ah okay mb thanks

[proven venture]

I got my code for the in-game badge (I bought the Shaman plushie)

How do I redeem the code?

Thank you!

[sand whale]

I violated one of the game rules, which in this case would be prejudiced jokes, but my ban is described as pedophilia and it is permanent, what do I do? (The ban I was under was from 360 hours and the reason was different)

[dark oasis]

[ivory junco]

@shy marsh Check DM please

[coral tusk]

ppl from my ignore list can see my msg?

[distant minnow]

If you ignored them but they haven’t they can see your msgs ^^

[coral tusk]

ty^^

[swift root]

I got the shaman plush, I have the code, but I haven't played in ages. Where can I redeem it?

[maiden anvil]

./code yourcode

in-game

(just don't include the . when you send the message ofc)

[swift root]

May my gratitude follow you to the grave, tank you!

[maiden anvil]

[cloud apex]

It might be safer to do /code and just paste the code into the popup menu

No risk of a typo publicizing your code

[astral sandal]

Hi can someone send me the account form please

[maiden anvil]

https://atelier801.com/contact this?

[slow terrace]

I’m trying to verify my account for the server, and I filled out the form to do it— but when I went to look at the verification message on the atelier website I got a popup that said forbidden. I checked my inbox and didn’t receive a message either

[magic skiff]

it's currently broken, send me a forum pm with your discord username and I can manually verify you
https://atelier801.com/new-dialog?ad=Batt_mellamy%230010

[slow terrace]

Thank you 🙏

[magic skiff]

done!

[slow terrace]

I am so so so so so sorry for the inconvenience but I accidentally verified with my alt account I think 😭 I meant to verify with Requestia#0000
Is there anything I can do?

[magic skiff]

PM me on the forums again with the right account

@slow terrace there we go

[slow terrace]

THANK YOU 🙏🙏🙏🙏

[spice geyser]

yoo guys i need help

[formal wasp]

Where to trade the stuff from fishing?

[glass remnant]

i keep trying to recover my old account i made as a kid but they denied my request how do i fix this...

who is Lionelle and how can i contact them personally

[subtle grotto]

/room *#trade or /chat trade

[full bridge]

Will we get a new event as soon as the finish event ends,?

[dire sinew]

when bot will be fixed?

[rustic wyvern]

Who knows, but probably in the near future new LUA event will be next. About official events, school event was long time ago. Hope this event will be

[coral tusk]

I too wait b2s

[warped spade]

Guys I won lightning bolt hand item but I didn't receive it.. what I do

[maiden anvil]

just wait, you'll get it eventually

[ember anvil]

what's lua event about?

[shy marsh]

i have a problem with a verify

:/

[dire sinew]

you need to check your forum messages

[shy marsh]

hi i need to send an image

[pallid star]

You should verify to be able to send an image

[warped nymph]

modo please

[west loom]

i can't run the game any help please!

[maiden anvil]

what's the issue you're encountering?

[jagged coral]

Hello, good evening, I have a question, how impossible would it be to unban an account that was banned in 2017 for fraud when buying with a card and then refunding? I am willing to pay the debt in order to recover my account. At that time I was 13 years old and I took money from my parents without permission, today at 19 I have an income and I would pay whatever it takes to recover my account, since I spent many hours on it and it makes me nostalgic for my childhood. Regards (google translate) (ES)

[west loom]

no problems any more thanks !

[shadow quartz]

how to get this badge?

[whole ore]

you ll get it when you have all the colored furs

[shadow quartz]

owh

tysm

[maiden anvil]

I'll open them but I'm not home rn so it might be a while before I reply

[dusty musk]

any mods online? I havent played transformice in like 10 years and i forgot my password but i remember my username and i need help recovering it

@maiden anvil

no

i forgot the email

and i need direct help

i remember the username

pretty sure

i just need to know the email

ive talked with cate b4

[maiden anvil]

hii you should use the contact form yeah

the email the contact form asks for is one you have access to so they can reply to you

[celest zenith]

hi, does anyone know how long is the code for the plushie badge valid?

[subtle grotto]

Till u use it

[old crater]

you mods need to get a life for real, a girl cant breathe without the mutes coming nowadays

[dim brook]

🤣 🤣 🤣 😄

[dark aspen]

If you have a problem with a mute, you can msg one of us privately. Coming here to talk rudely about us isn’t going to help you with anything.

[old crater]

I just find it hilarious how I get muted 6 hours after being online 5 MINUTES while people can trashtalk me, insult me, shame me in every type of way for 10 YEARS, spam roomban me as soon as i entered the room like, How am i the one ending up getting ALL the sanctions while They can just continue? Fair games or yall bought or smth

[dark aspen]

You made your own decisions. Just because someone else may have broke a rule doesnt mean you can do it and expect it to be okay. Like I said, you can privately message one of us if you’d like to continue this.

[old crater]

Obviously I made my own decisions, didnt say anything else. It’s only funny to see How some are ”saved” while others are directly throwed

[coral tusk]

u can always report in game or dm modo if you have a problem with bullying n etc

Modo is also hooman too I think

[rustic wyvern]

[lavish ether]

Any mods can help me to change my old email?

[dark aspen]

Atelier801.com/contact

[lavish ether]

already tried that but no response

[dark aspen]

How long has it been?

[lavish ether]

at least a week and more

[dark aspen]

The contact form can take up to two weeks

[lavish ether]

uhh, okay :'

[misty sierra]

Can you guys say who are Turkish mods?

Or some Can Turkish mods reach me? I need some help

[stone barn]

Pretty sure they're Turkish

[sharp minnow]

vip nickli amını siktiğim

burda mısın

[shy marsh]

what should i do when i can't verify because i have a problem with this?

[maiden anvil]

you can dm a staff member in the forums and they'll manually verify you

[shy marsh]

okay

[viral siren]

guys

i want to change my gmail on my account coze i dont have access to the old one

and i open ticket and asked - The first fur you bought in Fraises (type /infoshop on the game chat then open the shop and copy-paste the according comma code):

i never buyes one what should i do?

im typing /infoshop nothing happend

[maiden anvil]

i was going to reply but saw you already got a reply good luck!!

[shy marsh]

./infoshop works when you type it once to turn it on, then opening the shop and changing category back and forth 1 time, the next time you type it, it turns it off and basically you have to change category to refresh the shop until they fix it

[old crater]

I need a mod

or the mod Who just banned me rn bc i disagree with this reason

[dark aspen]

You can message me if youd like

[old crater]

Aight ill dm you

[dim brook]

at least u didnt send me a ss

[old crater]

get a life @dim brook

[astral ferry]

Unfortunately this channel is for general inquiries and questions about special cases, not in-game reports. I would suggest reporting them or reaching out to an online mod in-game, since mods check the system and whispers for reports much more frequently than Discord reports ♥️

[harsh bough]

I play on Mac and I couldn’t get Transformice to start, so I uninstalled it, and now when I install it, it shows this message? Is there anything on my end I can do?

[maiden anvil]

@stray lark

[stray lark]

Try:

1. Delete Steam from your Mac.
   a) Open the Applications folder, from the "Go" menu in Finder
   b) Drag the Steam icon to the trash.

2. Delete remaining Steam content on the computer.
   a) Hold down Option key and click on "Go" menu in Finder
   b) Click on "Library" folder
   c) Click on "Application Support" folder
   d) Click on "Steam" folder
   e) Remove the contents of this folder by dragging to trash, EXCEPT the "Steamapps" folder.

3. Empty the Trash!

4. Restart computer, then go to Steam website and re-install Steam.

[harsh bough]

It worked! Tysm!!!

[undone mango]

Hi, I need some help
I used to play this game few years ago, but I left and gave my account to a friend , I never played again
but now I want to
I try to access but it says I'm banned for reason compromised account
I created the account and im also the owner of the email
Is there anything I can do?

[maiden anvil]

send a contact form here https://atelier801.com/contact

[wooden plover]

alguem tem o discord do backyardigans#0010 moderador preciso falar com ele

[quartz grotto]

hey, i am writing a message to change my email right now. should i write it in english or do you have turkish mods aswell?

[dark oasis]

Is in Atelier? You should do it in English

[quartz grotto]

alright, thanks for the quick answer

[dark oasis]

Welcome bud

[cinder frost]

Can be written in romanian and french too.

[stable lance]

No

[shy marsh]

Hi

two days ago I buy some strawberries by paypal but I didn't get them

thanks 🙂

[shy marsh]

Hi! I need to change my email, my old one lost access, how do I do it?

[maiden anvil]

through the contact form

[shy marsh]

Thanks

[neon harness]

@tight thistle pode responde PV pra me ajuda ?

[vestal scarab]

is there restrictions on trading with others who have the same ip/location/connected to the same wifi?

[subtle grotto]

U just can't

[old crater]

yes on ssme wifi, cant trade yourself

[vestal scarab]

its not myself its my sibling who lives in the same house :(

[dire sinew]

when bot will be fixed?

[glacial oar]

Hello , i'd like to reach mods with my problem that i lost account access to my transformice it doesnt recognize any of my email but i do have my nick name, i reached official support and i failed their questions as i dont remember half of things that i bought

can i do smth else about that? i really want my acc back i spent real money there ahah i just took a break for the game and now have a trouble to come back

[gaunt barn]

Any mods here that speaks spanish?

I need help with my account please.

[coral tusk]

If u need to change email or restore go to
atelier801.com/contact

[dark oasis]

@shy marsh

[magic hollow]

I recieve "You are not authorized to speak on this server." after every message i send in e2 vanilla :( people say my messages are visible though so i'm not sure why this happens

[coral tusk]

dont worry its a bug. everyone see your messages.

I have same thing

[magic hollow]

👍🏻 thank u

[quiet pine]

Join an international room then come back

It'll fix it

[coral tusk]

maybe someone else has had a similar experience.

before being shaman/event starts the game (mice in room) freeze for 1-2 minutes, sometimes forever

i d know how it can be fixed

[shy marsh]

i think it's ping idk

[fallow cliff]

why my pfp doesnt change? i changed that like yesterday and its the same in game for me, its diff in the forum

ping me pls so i can see the answer

[torpid echo]

@fallow cliff I haven't changed mine in years, so I apologize if this is incorrect, but if I remember properly, it takes a few days for the avatar to change in game after you change it via the atelier forums

I'd suggest waiting a few more days for it to change

[pastel patio]

Made a contact form about changing my account's email (no access to old one). I have access to my account and can log in. I only want to update my information so that it has an email I have access to. Response said that my information did not match, but I am almost certain everything is correct. Is there a mod that I can dm about my situation and provide relevant information?

[magic skiff]

Unfortunately we do not have access to that kind of information, only admins do
The best way to prove the account is yours is to provide any past fraise purchases

[pastel patio]

Thank you for the response. Unfortunately it's a free account with no purchase history. Where would I be able to contact an admin? The contact form hasn't been helpful, is there another means to do so?

[pulsar light]

I can give a tip from experience but that's one thing you could not have... screenshots

Including screenshots in the form

Could help

[pastel patio]

Thanks. I opened another ticket but if this one doesn't work either I'll try screenshots. I wish I knew what info wasn't right bc I mentioned I was very happy to give info to prove its mine. The admin who responded to me also thinks I can't access my account which isn't true and I mentioned that I can log in :( just wanna change my email

[deep sinew]

hey my partner has been waiting on their giveaway fur for over 24 hours lol

no clue how long it takes for you guys to dish out giveaway items but at least respond to their questions about it

if a mod could contact me or them about it i'd appreciate it

[stone barn]

They'll get it eventually, there's nothing to worry about

[fallow cliff]

i forgot to delete the message here but i asked in game for a mod he said literally the same thanks anyway

[torpid echo]

np ^^

[lime sail]

remove it, add it again and this time refresh the forum profile page right after it changes

it always changes immediately for me

without even removing the previous one

or maybe you have to click "submit" a couple of times because it bugs

[remote musk]

Which badge?

[shy marsh]

hello, on 08/17/2023 I sent a message to atelier801 to find an old account that I had in 2014, from memory, in 2014 to register for transformice by internet no email address was requested, I so fill in my message with the information they asked me, I then received an answer that the information given was false (normal I don't remember much about an account that dates back 9 years) so I do not know what to do to try to find my old account, the fact that I called all my accounts on other games by the same nickname can be used as proof? If you know what I could do to find my account I'm interested, have a good day!

[dusty musk]

@hasty lily can u help me

[dusty musk]

@maiden anvil can you help me

[dark aspen]

The contact form is the only place to get assistance with account recovery.

[shy marsh]

so I will never be able to find my account

[dusty musk]

fr

same here

[pastel patio]

I sent another contact form and the same admin sent me a copy and pasted email. No hope for me. I just wanted a simple email change 🥲

[night pawn]

can anyone tell me how do i verify my acc 😔

[pallid star]

Use /verify

This ^

[night pawn]

ty!

[shy marsh]

Hey guys. I was playing Uno for like 3 hours and i got banned for hack. I haven't used any, can I contest the ban anywhere or can I talk to some mod? I still got like 2-3k fraises left, I don't understand what the ban was for.

[old crater]

#help

[graceful silo]

sorry i was the one who spruce was talking about
the reason i ask is because i wanted to know if i could pick a fur instead of the collector/sales one ^^

[stone barn]

You'll get what you won, as far as I'm aware there's no way of picking what you'll get (unless giveaway says so). If you already have the item, the giveaway will be rerolled

[graceful silo]

ah alright!

[pastel patio]

hello, I'm sorry to bug you. You just have the exact word for word problem that i have. did support ever get back to you aside from the copy pasted email from lionelle? i got that same response twice. were you able to change your email?

[worldly lily]

no

[pastel patio]

I'm sorry to hear :( I will keep trying

[violet bay]

how come i never get the ship map? i havent gotten it one time to fish on

[barren knoll]

hihi anyone know why i cant see my other accounts when i try to sign in w my email?

[real ore]

https://prnt.sc/AUvp8MDLlY18 @shy marsh

@tall trellis

@tight thistle

please help

ayuda

[tall trellis]

No hagas ping

si tienes alguna duda utiliza el foro

[real ore]

se que molesta

[real ore]

no tengo dudas

[real ore]

necesito ayuda directa

[tall trellis]

Al foro

[real ore]

podrias ver dm

[tall trellis]

no agrego en discord, lo siento.

[real ore]

despues me quitas, si la verdad tampoco estoy interesado en establecer una amistad

pero voy al foro

[real ore]

hola de nuevo, intento entrar y no puedo porque me dice que estoy baneado

si no puedo entrar al foro, como puedo apelar?

@tight thistle pode revisar dm, tenho umas duvidas n vai levar muito tempo

[violet bay]

what do the green dates mean above the furs?

[magic skiff]

Those are the dates in which the items can start being used in fashion squad outfits

[slim karma]

did they remove giveaways channel or art channel

+how do i verify my name again

[stone barn]

You need to verify to access them, how to do that is /verify

[strange cave]

Out of curiosity, I wanted to see who of my friends was active. Suddenly, I see it. What does it mean?

[inland gyro]

hello i got scamed and he change the mail i have the first mail can i recover my account ?

[stone barn]

I'm pretty sure they're online in dead maze, another game from atelier801

[strange cave]

oh, tysm 😄

[proven tusk]

i think you have to use the contact form for that

[pliant bough]

hey

a schoolmate gave me his account

with "+" in his name

that accounts are baneable?

[stone barn]

Every account may get banned, although you won't get banned for just an "+" in your nickname

And I'm pretty sure giving away accounts isn't okay with the rules, I'd be happy if someone corrected me on that though

[terse bison]

hello! im sorry if my english is bad, im from argentina. but, well, yesterday i tried to log on my tfm account and someone changed the pw- today i changed it, and my account was banned

[hot wing]

No lol, accounts with "+" sign are old accs registered on extinction.fr, that got merged with main TFM database

[pliant bough]

Yes, I knew that but it was rumored that those accounts ended up being banned

[pliant bough]

thanks for answr

[livid jasper]

hi is it possible to contact a mod about a player (please @ me for answer)

[zealous heron]

Hello, is it possible for anyone to become a moderator in Transformice?

[maiden anvil]

as long as you meet the criteria (18+, responsible, active in the community you're applying to, have no recent serious sanctions etc) you can apply for moderator for a specific community

you'll have to provide an ID to prove your age

https://atelier801.com/topic?f=5&t=896923#m1

[stray lark]

you can and should block out everything in your ID that isnt your name and DOB tho

[zealous heron]

I think they verify your age after they accept the application

[keen dagger]

why do I suddedly lose my account

I can't join for no reason

and can't recover password

I have "multiple accounts" associated with an email but when recovering it says invalid email

nonsense

[vestal scarab]

yeah i kinda lost one of my accounts in that way too i have the username and email tho so maybe a mod can help recover it?

[hallow tangle]

What are the new sales?

[torpid echo]

uh

lobster fur

magikarp hat

fries

some other stuff

also ur avatar looks familiar are u by chance shaymingrass

[hallow tangle]

Uh. no :3

[charred acorn]

SHAYMIN!!

[hallow tangle]

Heyooo

lol

[torpid echo]

REAL

[dire sinew]

when bot will be fixed?

[shy marsh]

I designed an fur and I want to give it to the administration across the discord
how can I?

[stone barn]

You need to get verified and send it in #item-suggestions

[shy marsh]

how can i get verified?

[stone barn]

/verify

[maiden anvil]

what bot?

[dire sinew]

which puts reactions

[maiden anvil]

it's working

[dire sinew]

ah i see

ty

but

[maiden anvil]

the post you screenshotted doesn't have the tag and the bot only reacts to those that have it

[dire sinew]

🤔🤔

so weird

ok ty

and one more question

when can i repost any item in #item-suggestions ?

[maiden anvil]

the rules say a few months

[dire sinew]

[maiden anvil]

like, don't repost it every month, just be aware that flash squad checks that channel frequently and if something got popular chances are they've seen it

[dire sinew]

i understand, thank you

[maiden anvil]

[keen dagger]

I made 2 accounts, I lost both. I don't even know if I'm shadowbanned or what

I send email, they say the info is fake

no way to recover

also how do I disable the tips

in game

[shy marsh]

Use /nosouris

[gaunt barn]

How do i know when mods are online on the atelier page?

[fringe relic]

Everyone has the option to hide the online status if they don’t want to, but those who still don't have it enabled will have a green status ball indicating that they are online at that moment

What im talking about is just on the forums. In the game you need to type /mod to find out

[mortal lance]

Can you still play music in the tribe house?

[deep sinew]

why would it be rerolled?

it was a giveaway and berz won fair and square

[pulsar light]

[deep sinew]

why would you strip them of that opportunity just because it already had the items

[graceful silo]

hush stinker

[deep sinew]

why would i hush, this is unfair

it isnt my problem but im making it my problem because the giveaway was a week ago

[graceful silo]

because i don’t want there to be a ruckus 😭

[deep sinew]

well its a justified ruckus

[graceful silo]

i don’t want beef with funcorp /lh /j

[dark aspen]

Please just contact the person who hosted the giveaway. If they dont respond after a week, feel free to message a mod.

[dark aspen]

I checked with them and they said you already received the item.

[deep sinew]

they didnt, im sure of it

[graceful silo]

i haven’t, i never got anything
i’m not sure how to prove that i haven’t gotten them? i had my boyfriend check for me every day since the giveaway since i have no way of getting on until tomorrow night

[serene nacelle]

N8ab Already talked to you 3 times and you didnt answer for him 😮

[graceful silo]

???

where??

these are their most recent messages

i’m sorry if it seems like i’m being rude by the way i’m just frustrated is all

they’re dming me right now ^^

[dark aspen]

I apologize. I think I had the player mixed up previously. Phaiman is gonna take a look and see what is going on. Maybe see if you can message them privately to continue this. I would suggest in the future to just reach out to staff privately about situations like this. The giveaways are something FC members do to help provide some fun activities to the players and help provide items that some people cant afford or obtain easily. If after a few days your demanding items that are still being worked on being given, then it can run morale down for us wanting to host these events again in the future–meaning it affects everyone else.

[graceful silo]

i’m sorry

[green pike]

I talked to you twice and you didnt answer, once you said hi and then didnt answer me, i was waiting for you to talk to me and you didnt, so idk what i can do more. next time if you want something about our giveaways talk to me or to Phaiman

[deep sinew]

they didnt answer because they never got any messages from you

i can 100% confirm that because i was standing right behind berz the whole time after the giveaway

and i saw nothing

[dark aspen]

It looks like it’s being handled now privately. Let’s leave it there 👍🏼

[stone barn]

Well I'm pretty sure it's 'cause the giveaway is for specific item, as you can't have 2 same items they're just rerolled, so a person that doesn't have this specific item can have a use from the giveaway

[green pike]

Done, I gifted him the fur he wanted. im sorry for giving him late but he didnt talk for us after we talked to him 2 times, and we thought we gifted him but after i saw my list i noticed that he didnt answer so i told Phaiman I gifted him, but after I checked the list i found that he still pending, so sorry again for all of you, i hope you will enjoy the fur.

[deep sinew]

its all cool, no worries

i just wanted to make sure my partner got what it won

[stone barn]

Now looking at it I'm pretty sure I mistaked the official giveaway (made in #giveaways) with the one made by N8ab, my apologies.

[mortal lance]

Can you still play music in the tribe house?

[final spindle]

who report user?

[coral tusk]

what u mean

[shy marsh]

No, the YouTube API was deprecated long ago now

[shy marsh]

Who or how? If you mean how, click on their name and report or type /report user#tag both in-game

[stone barn]

what's the limit for golden tickets?

[subtle grotto]

500

[stone barn]

thanks

[minor venture]

is there any way to recover a transformice account if i only know the password

?

[coral tusk]

atelier801.com/contact

try send request

[kind anchor]

I have a problem with opening "Tomb Rumble", can I ask for help?

[fringe relic]

you can ask about exactly anything relating to the company's games
there will probably be other ppl better placed to answer, but if no one does, you can contact me and i'll try to find an alternative to this problem

[kind anchor]

Well, the problem is the game does not open, just a blank screen appears.
I tried to reinstall it more than one time, and tried also to wait a while, but the blank screen still appears..

[fringe relic]

have you tried clearing your computer's cache?

[verbal mica]

hi, i want to ask. is application as translator still open?

[fallow timber]

how can i be verified

[maiden anvil]

https://staff.atelier801.com/discord

[fallow timber]

thx

[rugged surge]

hello when i can report about mod

@maiden anvil

[maiden anvil]

what do you mean?

[rugged surge]

report to high staff about mod

[maiden anvil]

you can use the contact form

[rugged surge]

the contact form needs a two weeks to respond

[maiden anvil]

that's your best bet it can take up to two weeks

[maiden fern]

I want to change the email to my account but I lost the email years ago, can you help me here?

[pallid star]

You should use the contact form, write it in English, under the subject of email change: https://atelier801.com/contact

Make sure to put there an email you'll be available to respond with

[latent mulch]

hello is there any moderator who i can contact rn regarding banned account

[pliant bough]

yo

a player has been teleporting hiding with his lag to make first and everyone in the room noticed, we replayed him but the staff never ban him

If I take video evidence, can he be banned?

his nickname is Gathuuxd#0000

[sand sapphire]

does anyone know when the stitch fur will go on sale?

[cinder frost]

You can go to karma chat so everyone can report the violator.

[cinder frost]

Is that a collector fur?.

[sand sapphire]

it is

[pliant bough]

where's that chat

[sand sapphire]

probably in the game that they're referring to

[cinder frost]

It might be back on sale,it might not be back too,As far as i know none can confirm when it will be back to be precise.

[cinder frost]

/Chat karma,can be typed in the in game.

[quick zephyr]

how do i change my username? i logged into my old account from 2012

[pliant bough]

thanks

[pure monolith]

You go on the Atelier 801 website and go to your settings after you log in, although I'm pretty sure you'll have to pay to have it changed

[quick zephyr]

oh i see

[pure monolith]

I just checked for you, it costs 1500 fraises :(

I hope I helped you out regardless!

[quick zephyr]

thank u

[maiden anvil]

if your tag is still #0000 the first change is free

[simple eagle]

if my og tag is #0000 does it stay that way if i change it?

[crisp marten]

Good evening, excuse me, I need help recovering an account

[maiden anvil]

no

[cinder frost]

This topic will be useful too for filling a contact form.

https://atelier801.com/topic?f=5&t=786596&p=1#m1.

[viral siren]

how to verefy

[maiden anvil]

https://staff.atelier801.com/discord

[viral siren]

done

[maiden anvil]

glad it worked!!

[polar lynx]

Hey, my account was banned for 6 months because I was just insulted. Is there a 6-month ban? This is unfair. It should be mute for a week and ban for a month. Those who play hack will only attend for two months, but I only insulted and got banned for 6 months. I hope you review the matter. Angiee#2720

[latent mulch]

hello is there any moderator who i can contact rn regarding banned account

[dire shadow]

I already answered on you, on discord and forum also!

[polar lynx]

this is not convincing

[fallow timber]

hello

I have a simple question, since I am an Arab and play on an Arabic server. Well, is it forbidden for me to speak English at all? Is it not only a language? My mother tongue is Arabic, but I also speak English. Is this forbidden?

I think this is illogical

[lone sundial]

You could use private whispers to speak another language to friends, but if you're using the main chat then you should only speak the language of the community you're playing in

[fallow timber]

bruh

[frigid willow]

i wanted to know, do i have to pay to change my name? its my first time ever i wanted to change my name and ive been playing for a lil bit (created the acc this year though)

[distant minnow]

it would be $15

[frigid willow]

but i see other people changing their name first for free

[distant minnow]

its because they have the #0000 tag

[frigid willow]

how do you get that tag in the first place

[distant minnow]

before the tags was introduced in 2017 im pretty sure

[frigid willow]

this is stupid

[shy marsh]

maybe but you can make many accounts for free

[stone barn]

Tags were introduced in march 2018

[latent mulch]

hello, i got banned and i want to know who banned me and when, so can any of the moderators contact me and check that for me please?

[lyric compass]

Feel free to DM me more info

[latent mulch]

added u!

[twilit tangle]

hello there, little rats! so, I spent years not playing Transformice, and I came back to playing a few days ago. What happens is that now I barely can play!!! I've been having the following error in the pic, and it annoys me SO MUCH, 'cause I remember having this problem years ago, but it wasn't frequent and would usually fix after 1 hour. Now I'm having this EVERY GODDAMN DAY, and I have NO idea how to fix it. I have a pretty decent computer, and my internet connection is not bad. I just don't know what to do anymore. If anyone can help me, I would deeply appreciate it!!
https://drive.google.com/file/d/1TUrql1BswwM8rof6qm_efTAVwgac4VFt/view?usp=sharing

[sudden delta]

which one next for the promotion?

[warm osprey]

how do i reportt

but like he drew bad stuff

how can i report drawings

[pulsar light]

Just report the guy it's enough

You don't have to specifically report a drawing just mention he was drawing something disgusting while reporting him

[karmic bluff]

buy a1 b3 b4 b8 c1 c4 c5 c10 d1 d8 d9 e5 e7 e8 f1 f3 f4 f7 f8 f10

[clear kayak]

Why is everyone mice defaulted but, like when u fish or something they go back to normal to their customnation

[hallow tangle]

What are the sales!!!

Or do they change in 3 minutes I forget

[subtle grotto]

#chat message

[worldly lily]

do you mind about fix video (/music) section it was good 7'8 years ago

[shy marsh]

Hello, there was this unjoinable for me public room (I found it in the room list), namely *today racing(some strange symbol here)3. What can I do about it in such cases? It was handled, thanks!

[coral tusk]

this is impossible

[dire sinew]

this is forbidden

[violet monolith]

@trail haven sorry for the tag

I got banned out of nowhere

[trail haven]

Can you please send me a private message ^^"

[violet monolith]

dm?

your dm close

[trail haven]

You have to add me

[violet monolith]

okey

[violet monolith]

pls accept

[peak spade]

what do items like A9, F2 do?

[subtle grotto]

U can collect them (from 1 to 10) and get rewards for every group (A-F)

[peak spade]

thannks

[frigid willow]

do you get something at the end for having completed them

[old bane]

im wondering the same thing

what are the rewards

[onyx oriole]

You do get golden tickets, adventure points, a title, a badge, fraises and an orb, depending on the set you completed

[maiden anvil]

you can check what set gives which rewards here https://transformice.fandom.com/wiki/Fishing_2023

[nova elk]

Gente !!

como eu me verifico aqui?

[nova elk]

obrigado, já me verifiquei 🙂

[cloud ridge]

gente perdi o acesso a minha conta, faz muito tempo que não entro no jogo, esqueci o meu apelido e a senha, mas sei o email registrado porem quando tento recuperar a senha diz que o email está invalido

[fallen finch]

How to lower ping in game

[humble dagger]

why do i get skipped during double sham maps sometimes? for example:

Mouser - 108
Pantophobia - 96
Rat - 90

A double sham map will happen and Mouser and Rat will be picked to be the shams. I checked and they're not soul mates, not in the same tribe either (Those are just fake/placeholder usernames if that wasn't obvious)

[next basin]

guys

what does red ticket

do

[odd fractal]

you collect 5 and then can open a chest

does anyone have tomb rumble?

[topaz mason]

@obsidian hawk @steep gyro
I am compelled to report the player with the username @shy marsh for abusing their moderation privileges and unjustly punishing me. We cannot turn a blind eye to how player @shy marsh 0010 unjustifiably deleted my room, suggesting that its name is inappropriate ("pedałowanie" eng. pedaling). This clearly demonstrates a lack of proper knowledge on their part and the spread of hostility among cycling enthusiasts.

However, in light of this incident, I urge for a thorough investigation into this matter. Despite multiple attempts to seek a response from player Sorenaya#0010 on the forum, I unfortunately received no reaction. Therefore, I kindly request an active involvement from the moderators in addressing this issue to restore honesty and fairness within the community.

[dark aspen]

There is no need for you to ping the admins here or name drop any moderators. If you have an issue with another mod, you could message any other mod or contact Matza privately through her forum DMs or the contact form.

[topaz mason]

I need help as soon as possible because a moderator is continuously causing me psychological harm through harassment.

[dark aspen]

My DMs are open if you want to discuss it.

[lyric compass]

Yes, haven’t played it in awhile though

[shy marsh]

it's a bit weird, it has something to do with who reached he second score last or first, I don't remember right now what the unwritten rule for this was

[carmine bay]

death wish is banable?

[brittle olive]

what's the black and white cat costume worth?

[brittle olive]

yes

[subtle grotto]

U need to report them in game

/report user name [#tag]

[carmine bay]

k

[sour flume]

why do i keep dying when i go into the cheese hole

[cinder frost]

From the inventory?.

[brittle olive]

Yes

[cinder frost]

If you mean worth selling/buying it in trade option i can't tell how much,it's choisable.

[brittle olive]

Oh ok, thanks!

[candid kiln]

Any mod?

[mild galleon]

hey! I've been fishing for tickets a lot to get all the items from the chest and as I tried to buy again I wasn't able to although by the list on wiki this one orb (photo) should be in this chest. anyone know is the list just not accurate or is it a bug or what? :D

[keen ocean]

you can get from village: https://prnt.sc/ZQCibrWei9IC

[mild galleon]

oh thanks! I didn't notice xD

[shut basalt]

Is there any other way to recover my acc? beacause i 3 mounth ago from sending a request but no reponse

[clear heart]

Hello Guys! I have an account very very old, I was a child and don't remember the email and the password. I really want this account back, just for the nostalgic feeling.

[maiden anvil]

hello! please send a contact form here https://atelier801.com/contact. it asks for an email address but you just need to use one you have access to so they can reply to you

[maiden anvil]

hi! please contact a staff member

[shut basalt]

But there are no AR mod online to ask him and when a mod is online he didnt give a reponse

[maiden anvil]

you can contact any staff member

[shut basalt]

I can contact on discord or atelier?

[maiden anvil]

either should be fine, however you prefer (as long as it's private so no one else accesses the information you're sending. but you can trust staff)

[shut basalt]

Oh ok thx

[shut basalt]

No one care

[fiery vector]

Mi cuenta fue prohibida y no fui yo quien inició sesión. ¿Qué puedo hacer? Estaba allí durante 2015.!!!?

Mi cuenta fue prohibida y no fui yo quien inició sesión. ¿Qué puedo hacer? Estaba allí durante 2015.?

@everone Mi cuenta fue prohibida y no fui yo quien inició sesión. ¿Qué puedo hacer? Estaba allí durante 2015.?

[frigid willow]

can u use multiple cheese coins in one

tired of spamming

[iron orbit]

you mean using them faster? you can equip them from your inventory so you only click once to use a coin instead of clicking "use" every time. you can also go through them faster by using an auto clicker, if you use Windows there's a bunch of options in the Microsoft store

[iron orbit]

https://atelier801.com/topic?f=6&t=825549

[shy marsh]

I need helpppp

[honest anvil]

i have contacted support twice about an old account i'd like to have regained access to, neither time have i heard anything back from anyone, or so i dont think. is there a specific email i need to keep an eye out for? i've made contact over a month ago and haven't heard anything back, and before that it was months before.

[ember saddle]

how long do shop outfits typically last for? i really want the lycanroc fur fit but idk when its due to leave LOL

[dark aspen]

I believe theyre in the shop for 2 weeks jk someone provided an answer below 💀 was thinking of new collector items

[ember saddle]

ooh ty!!

[proven tusk]

it always skips the 2nd one

if this already has been answered rhen sorry i didnt scroll down lololol

[maiden anvil]

hi!! pls contact a staff member

[honest anvil]

do you mean through the atelier website? because if so that's how i've contacted them before.

[maiden anvil]

no, that's the contact form. staff members can help give your contact form a lil nudge

[pastel sparrow]

i have the same issue bunnie:( i cant see a contact form anywhere tho

[honest anvil]

where exactly do i contact staff? i'm sorry i've never really had to do this much before and there are so many different contact support im not sure which one exactly you're reffering to.

[maiden anvil]

https://atelier801.com/contact contact form is here

[honest anvil]

atelier website if you havent looked there

[maiden anvil]

if you need to contact staff you can dm them on discord, some staff members have their dms open

@dark aspen? 👀

[honest anvil]

ok, thank you.

[dark aspen]

Feel free to message me

[maiden anvil]

they'll disappear from your inventory once the event ends

[idle sky]

1 week. new outfits every tuesday

[ember saddle]

OUGH tyy

[whole latch]

how much time left for event?

[left lintel]

Hola alguien que hable español para ayudarme?

[sour locust]

Heyy, I got literally banned for nothing. I was playing before server restart and after to check what's new and then left. I didn't even say anything wrong 😅

[whole latch]

maybe it's not a ban and rather connection issues? idk

[sour locust]

It says vulgarity

but seriously, idk what I said..

[whole latch]

daheq...

somebody reporting you out of anger?

[sour locust]

no

I didn't even insult anyone

i was just playing with my friend and then I went afk

no I don't

[verbal mica]

guys can you tell me how to find sentinel in forum?

[maiden anvil]

https://atelier801.com/staff

[verbal mica]

thank you, btw i see many sentinel there and i try to contact sentinel for question. do you have any suggestion which sentinel should i contact?

[maiden anvil]

any of them should be able to help you out if it's a general question (not community-specific)

[verbal mica]

okok

[fathom perch]

hey

where do I spend these?

please help

[dire sinew]

in the event maps there is a shop

[dry escarp]

hi folks, it's been a while since i played. last time i did, i used the 'E' key to throw confetti. i'm no longer able to do that, which is hurting my adhd. is there a way to restore this key-bind?? thx

[ripe lark]

I think in options you can

@charred acorn hey love, can you screenshot where for Nestum?

[charred acorn]

Oh!!! Yeah I can! :D

in the options! X)

[dry escarp]

omg i completely missed that! thank you !!!!!

[shy marsh]

Hi, I would like some help. I have my account but I forgot the password, and when I try to recover it says that the email is not invalid, what should I do?

[subtle grotto]

https://atelier801.com/contact
Try here

[shy marsh]

thanks

hello, are you able to access the game?

[pure monolith]

I reported someone in game for something quite serious in my opinion and I'm not sure if I should talk to someone about it privately or if that's even an option?

[subtle grotto]

Report should be enough. You can try dm modo from ur community if their in game

[wide tendon]

Why can't I text on #events chat?

[shy marsh]

you need to verify

[royal plank]

How can I get verify please ?

[maiden anvil]

https://staff.atelier801.com/discord

[royal plank]

Thank you!!

[arctic shell]

im having trouble verifying, it says it sent me a link on the forum but idk how to login to the forum and theres also no register option

[maiden anvil]

there should be a log in button on the top right corner of the page

[arctic shell]

yes there is a login, but how do i know what my login is if i havent registered?

[maiden anvil]

if you download the game you can register through there. your game account is your atelier801 one, there aren't separate accounts for the forums

[wraith trout]

by downloading standalone from the official site https://www.transformice.com/ or by steam

https://store.steampowered.com/app/335240/Transformice/

Steam

Transformice

Transformice is an MMO Mouse Simulator platformer about dozens of mice running to bring back the cheese, trying to avoid pitfalls, leading to unexpected and hilarious situations! You have less than two minutes to be the first mouse to bring back the cheese by all means, with the Shaman's help or curse within the multiple game modes and millions ...

Recommendations

271

▶ Play video

[arctic shell]

it says Forbidden

when i click on the click here link

[wraith trout]

copy the url and paste it on your browser

[arctic shell]

same outcome

[wraith trout]

change your browser, maybe that works

[shut basalt]

I contact atelier to recover my acc but they didnt understand my problem what i can do now?

[dark aspen]

You can fill it out again once you have more information, however theyre the only ones who can assist with it.

[shut basalt]

@dark aspen i tryed to write more info u can help me for me to get a reply soon because i cant wait another 4 mounth

[timber scarab]

hey can someone help me i got ban for nothing

[strange sable]

Contact a moderator

[maiden anvil]

please contact a moderator privately

[timber scarab]

matisiapi

who

[maiden anvil]

the yellow names to the right > on the members list

[glass remnant]

can a mod help me im quite confused

[lyric compass]

Feel free to dm me

[wintry silo]

Yo, I might've found a visual bug

Big pointy crown thingy (10267) and eye scar (125) bug out when paired, making the later straight up not appear!

Any clues on whether this is a known bug or something recent?

Thanks in advance

[narrow current]

hi

i need some help

i can't open tfm

it says something about adobe

but i don't really understand

i don't know if i have to dm a mod or idk

[shy marsh]

@narrow current Hi, are you trying to access the game via browser or a downloaded standalone (like the official windows one or the Steam one)?

[pastel patio]

I'm convinced this is an auto response or something bc no matter how much I elaborated or how many tickets I sent with lots of detail I kept getting this response from lionelle and when I searched this channel for similar problems everyone else gets this exact same email so idk keep trying I guess

[fallow timber]

hello

[shut basalt]

U must download or update adobe i guess i was have the same problem

[worldly grail]

.wa

[hexed vale]

Is it possible to message a mod here on Discord concerning an issue or do we HAVE to use the staff contact form on the Atelier801 forum?

[little gale]

what are the commands for private rooms? Specifically commands for extending the time + changing the map? trying to teach a beginner rn

[hexed vale]

https://transformice.fandom.com/wiki/Utility search under "Administrative commands"

[stray lark]

It depends on what the issue is. Things like payment problems, unlocking a compromised account, reporting a moderators behaviour, and resetting forgotten passwords should all be requested via the contact form. Things thatre more in-game focused can probably be answered by a moderator

[little gale]

tyyy

[fathom perch]

what is the max stack size of racing coins?

[junior quarry]

200

[fathom perch]

ok

thanks

[proven tusk]

hey, i think this shoul go in #bugs-and-errors-old

[proven tusk]

i think this has been responded to already but idk u should uhhh download this kind of adobe (i think only flash was killed and not actually adobe idfk)

then try booting up the installer again

should work

[hardy wasp]

hey i accidentally bought the fur from sales instead of gifting it, is there any way i can get my fraises back? its fine if no, im just curious

[subtle grotto]

There is no way to get it back

[hardy wasp]

damn, alright nevermind

[pure monolith]

Playing last night in the same room as me so obviously this hasn't been dealt with 💀

People like who I reported are literally dangerous to minors in the game but whatever I guess.

[wet osprey]

hello ive had a side issue with steam - my acc got taken, but ive made an alt due to not being able to recover the account , although ive had TFM on the said taken account, with a few achievements, i can still play on the same account, but am i somehow able to have the achievements on my new steam or are they stuck on the old account?

if it helps, it gives me a view of like starting over with a new account, in reality i still have all the achievements on my ingame account, etc.

[fathom perch]

are there customizable furs?

[dreamy rock]

questio im new to the game and im wondering how do people wall jump

[subtle grotto]

No

[fathom perch]

there are many tutorials out there just google

[dreamy rock]

ah i dont know how but i forgot for a moment google exists

[fathom perch]

or f*ck around and find out on you rown

without help

[maiden anvil]

hi here's a detailed explanation #help message

[wet osprey]

thank u!

[verbal mica]

guys, how to msg people that not in same room?

[dire sinew]

./c nickname#tag

[verbal mica]

ty

[dire sinew]

np

[crisp marlin]

fortoresse is no longer playable?

[lament ferry]

there’s a standalone for the game on steam if I recall correctly

[broken epoch]

soo I changed the name on my account that had a 0000 tag, and it logged me out. I dont know the current tag and cant log in via mail, because I have got another account connected to it. How should I go about logging back in?

[maiden anvil]

you can log in using the 0000 username

[broken epoch]

oh, that's great, thanks ^^

[shy marsh]

how can i add my acc in trans here

[dry violet]

Hi, can someone help me?
I'm trying to gift an emoji and I'm not getting it, can't I gift emojis?

[maiden anvil]

https://staff.atelier801.com/discord

[shy marsh]

it keeps saying that my username is fault !!

[maiden anvil]

make sure you're including the tag

#chat message this message features more detailed instructions if you need

[shy marsh]

where can i sell my c3 and f1?

[unreal gust]

You can in the events tab

[pallid star]

You can verify and then make buisness in #events

[deep sinew]

is there a reason why i cant export this map i just made?

[stray lark]

did you validate it first? is it giving you an error message?

[odd fractal]

i’m only missing the sardine title from the fishing event but for some reason it doesn’t let me buy anymore chests, anyone know what’s up with that? I’ve collected all the other titles, badges, orbs

[shy marsh]

can i somehow find out, if someone has mute ingame?

[proven tusk]

idk what r u saying but i dont think u shld ping mods

[proven tusk]

probably not bc when i messaged a mod once they said they dont talk abt sanctions

[proven tusk]

you could also log in with your email and check the tag there (if u ahve multiple accs) or it would log u in automatically(?) if it was only 1 acc

ik this has been replied to already but this is another way i wanted to tell u lol

how the hell do i get this

i counted and i have more than 20 hats

[maiden anvil]

they're asking for help, it's fine

[proven tusk]

oh lol

[gleaming trail]

I need help please moderador our admin

[deep sinew]

sorry late reply, but ive validated the map multiple times and the option to export it as a map is greyed out, i was only able to export it as a tribehouse

[spiral rune]

Hi, why i doesn't have the gift button?

[maiden anvil]

please refer back to this message

[spiral rune]

But i have more than 15 days since i bought my last fur

Well, all the requirements are done, i saw my account and i have a day of playtime and more than 200 cheese gathered

So i doesn't understand why i can't gift

[maiden anvil]

the requirements may be different for everyone according to the edit, so just keep playing & gathering cheese and you'll eventually unlock it

[shy marsh]

guy called me monkey and got no reported

[proven tusk]

why would he get sanctioned

for that

its not that offensive

[shy marsh]

noiceeee

i got banned for 3 days a few days ago

[granite breach]

idk personally i think if it was meant as a racist insult then it can be quite offensive

[shy marsh]

u should try getting 30h of playtime if u dont have yet

[maiden anvil]

#bugs-and-errors-old

[remote cave]

I think you only need 20 hats for the title in game, but 45 on Steam unfortunately, but I'm not sure :(

[hazy horizon]

how does one gift fraise packs?

[supple verge]

There’s no option to gift fraises to another player, but a way could be to send them money so they could buy it themself

I dont use steam often enough to know if you can send money to friends, but giving them a steam code should work too

[frigid willow]

you can buy someone a gift card

[supple verge]

Oh I see it now lol nice

[supple verge]

Just remember that there may be tax added to the total for fraises. For me, $19.99 one is actually like $21 something

[maiden anvil]

it's through paypal I think, the other person sends you the payment link I believe

I've never done it myself but there are people who take commissions for fraises

[proven tusk]

wgar

[ripe lark]

I've done it, that's exactly how it is ^^
People send me a paypal link and I use paypal to buy them fraises.

[frigid willow]

thats a thing?

thats kinda cool

[maiden anvil]

yes!!

[hazy horizon]

thank you all sm for your helps!

[soft drum]

Hello everyone, I would like to ask a question... A boy asked to switch accounts with me and then tricked me and changed my account email and password. But I have several prints that prove that the account was mine and who did this to me, when and where. In that case can I still do something to recover or ban his account or is there nothing that can be done? thanks for answering!!! ❤️

[maiden anvil]

you can use the contact form for account recovery https://atelier801.com/contact

you can also reach out to a mod and request a safety ban

[verbal kernel]

someone know how to use the command /lua i was trying some scripts but it doesn't even send

[craggy owl]

you can only use the lua script inside tribe house

[supple verge]

Ah dang that’s handy

[hardy wasp]

hey, i've been trying to gift my friend something but when they send me an email verification, nothing arrives in my mail, any way to fix this?

[cedar tiger]

1. Check if your in the right email account ( happens if you have 2 gmail accounts )
2. Try resending
3. Did you type your email correctly?

[hardy wasp]

Did all that
I figured it out, turns out my mail was full (i had over 11k unread mails)
Thanks for the help anyway

[cedar tiger]

No problem

[serene thistle]

Yo guys, my mouse just turned invisible for some reason, and I can't even open my profile, I tried closing the game and opening it again but it didn't work, but when I tried other accounts they were completely normal

[sinful grove]

bahaha

[maiden anvil]

rule-breaking content was deleted from this channel. please don't attempt to fuel the fire

[serene thistle]

Good one ☠️

[verbal kernel]

even inside the tribe house

[pastel thicket]

You need 100 gathered cheese or something

[teal crater]

if u r using adobe flash or any other thing, u can try steam and it will be fine, if u r already using steam, uninstall it and reinstall the game, and everything's fine

[cinder frost]

As hardly as i remember you need to enable the permission /np in your tribe rank,and not sanctioned for hacking too,1000 of cheese captured.

[verbal kernel]

tyyy i will try again

[copper hamlet]

My game crashed and now it won't let me login

[teal crater]

check ur net, and try to deactivate any vpn probably u used before opening the game and forgot to close it, shut down the router and restart it

[copper hamlet]

Alr ty

[maiden anvil]

if you try to log in immediately after getting disconnected, you usually get a "user is already logged in" error. it fixes itself after a few seconds

[junior quarry]

any game mods i could talk to? got a few questions

[serene thistle]

yoo I reinstalled the game and it worked, thank you so much

[alpine hedge]

what should i do to finish a bootcamp?

[dawn sinew]

hi, is there a way to change my hotkeys?

[supple verge]

There’s no official way in-game to change your hotkeys. There’s only the one setting in options to change the confetti to be either E or C

[teal crater]

anytime!

[teal crater]

practice? like its just a map, nope?

[fathom perch]

what do I do 😭

[maiden anvil]

you can use them to trade with npcs during events

[wide tendon]

Hey does someone know the size of the avatar profile on tfm? Like

Numer × number