help

[shy marsh]

Hello! Because you're not verified, check the pins in #chat for verification

[mild pike]

thanks for your help

[shy marsh]

You're welcome

[mild pike]

it worked

[scarlet valley]

One message removed from a suspended account.

[odd warren]

WHO know how remove sham on map to funcorp Vanilla vs ?

[blazing python]

I got my account perm banned for a ridiculous reason who should i talk to bout this?

[split basin]

Hello! Who should I talk to about changing my accoutns e-mail adress that I don't have access to anymore?

[blazing python]

Idk bout that sry

[maiden anvil]

you should send a contact form https://atelier801.com/contact

[split basin]

Cheers!

[blazing python]

@maiden anvil what bout an acc being banned for no reason?

[maiden anvil]

contact a mod

[blazing python]

I tried to contact some on tfm but they just ignored me

And i dont know their names here on discord

[maiden anvil]

yellow names to the right >

[blazing python]

Ok thx

@maiden anvil why when i contact them the message get deleted it says u dont share a server with em

[maiden anvil]

either they or you have dms closed

[blazing python]

Oh ok

[oblique skiff]

tfm wont let me buy fraises help 😔

[buoyant ibex]

alguien podria ayudarme con mi cuenta

tengo mi cuenta vinculada a un correo electronico .pe que no me lo acuerdo, fue hace muchisimo tiempo que lo vincule, y no hay forma de poder entrar al correo ya que lo tenia en mi pc vieja de hace mucho tiempo, y no puedo cambiarlo, la cuenta es mia y llevo desde el 2014, algun staff que pueda ayudarme lo agradeceria, no se si es posible cambiar el mail sin tener acceso

@maiden anvil es posible?

[maiden anvil]

hi! send a contact form https://atelier801.com/contact

they'll ask you for an email address there, but it's an email address you have access to so they can reply to you

[buoyant ibex]

ya he intentado hacer eso, pero el problema es que añadi un correo que no era mio, era de un amigo creo, y ni yo me lo acuerdo, no estoy mintiendo ni nada, y tengo problema en donde aparece para poner el email que no recuerdo.

entonces no se que hacer

:((

[buoyant ibex]

AAHH

ya entendi

gracias

[old bane]

whats the fastest way to farm cheese? like what game mode i mean?

[stone barn]

It really depends on your skills, for some it's vanilla, for some racing, for some surv and so on

[astral ferry]

each racing round is 1 minute!

vanilla is easy but the rounds are longer than a minute, so I would totally recommend racing, but what karoshera said is important because racing requires some basic walljumping skills and sometimes cornerjumping 👍🏼

[worn pelican]

or find people willing to do a fast farm, usually done in vanilla, skipping maps that take longer than 30 seconds and have no shaman

usually they just cannon to cheese and back

[stoic kraken]

from how many mice does the daily quest gather x cheese as shaman count? i tried in a room with 7 people (myself included) and it didn't count

im very sleepy so sorry in advance if my question makes no sense lol

[worn pelican]

its 11 rats

for shaman cheese

same as firsts

[stoic kraken]

ty!

oh it's the same as firsts. that makes sense

[old bane]

okk thank you :D

[tiny cloud]

Is there a way to play Transformice on mobile?

[whole latch]

Is it better to use integrated or external GPU in tfm?

[quiet pine]

It wouldn't matter

Tfm can run fine on a 10 years old PC as it's only on flash player

[meager spade]

why does this cannon disappear after being summoned?

or am I?

[urban barn]

its probably a glitch or the shaman customized it to be the background color

[meager spade]

interesting, thanks

[shy marsh]

Ah, this topic, it depends on your hardware, software, settings etc. I think.

Personally for me, it runs better on my integrated GPU with settings for performance, my external GPU for some reason stutters no matter what I try, I'm probably making the settings wrong.

If anyone has a guide for setting nvidia up, ping me, please.

[odd warren]

Who can give verificied role on this server

[meager spade]

https://staff.atelier801.com/discord

here you can do it

[odd warren]

thx

[whole latch]

ping me too pls if u had an Nvidia setup guide

[prisma slate]

Hello, does anyone know if the key that makes the emojis appear on the screen can be deactivated? since I used the "E" key a lot to use the animation of throwing confetti and now that they changed it it's uncomfortable for me.

[quiet thunder]

mhm! it can be swapped over! lemme get on tfm rq for the option

[worn pelican]

It's in settings

Apperently it needs to be clicked every log in tho, as of currently

[quiet thunder]

changed since yesterday!

[worn pelican]

Hell ye!!

[quiet thunder]

heres the settings option for it! with this, e is confetti once more, while c is emoji!

[prisma slate]

Thank you very much!, I was playing uncomfortable and even stopped playing because of that, I don't know what I would do without you.

[mint dagger]

i guess it makes more sense making E for Emojis and C for Confetti lol

but E is what we're used to

[worn pelican]

That's why it's an option now

Many are used to spamming e for confetti

But some use emotes more

So it's a choice

[dreamy drum]

I currently have all of the emojis that you’re able to buy and I just redeemed my event beans for the plant emote and I cannot see it anywhere when I hit the emote key on my keyboard. Is anyone having the same problem/is there a solution for this?

[worn pelican]

youll need to equipt it in the store

i dont think it would have auto equipped

[supple verge]

Other people that had this problem said relogging into the game worked. Wonder why it only happens to some people

[mint dagger]

yeah just close ane reopen

[trim zealot]

I'm trying to open the game, but the message ''Tentative de connexion au server (12801)...'' appears. I can't open the game since yesterday. Is there a solution for this?

the message don't desappear

[grave thicket]

guys my game loads extremely slow and then the whole screen goes blue but my internet is completely fine, any help?

[elder sinew]

Reset ur internet or pc is my advice

Sometimes that happens

[flat dragon]

anyone ever end a toxic friendship that lasted a decade?

i'm not rly hurt or upset but, incredibly disappointed.

idk if it's in myself or them orz

[lunar copper]

@next jackal dm

[lavish lodge]

how do i change what account i have verified on the discord?

[slow dagger]

Just reverify!

[hazy vigil]

can someone give me the fur qatar pleasee my dream

[clear kayak]

How do i know when there is an online mod? That i can contact

[distant minnow]

./mod

[clear kayak]

Okay tysm :)

[blazing python]

I gave my account to my sister and she gave the pw to multiple ppl without me knowing which leaded to my acc getting perm ban,what should i do to recover it? I already sent a form with all my account's details and still they refused to recover it and i talked to multiple mods and still nothing,I'm realy sad bout this cause it was my only acc and now i don't have an acc to play on,is there anyway i can recover it?

[astral ferry]

You can DM me, I would be interested in hearing the details so far and I’ll see if there’s anything else you can try

[sacred oak]

my account is associated with an old email i need help changing it asap

i am bound to a fur giveaway and it won't let me gift

please help me asap

[maiden anvil]

you should send in a contact form if you no longer have access to that email

[sacred oak]

what level do you have to be to gift fraises

my boyfriend is trying to do it but his acc is too low?

[quiet thunder]

gift fraises or items?

[sacred oak]

gift fraises

[quiet thunder]

wait thats... possible?

[sacred oak]

IDK i am using my boyfriend's acc as an alt to send fraises and it won't show the option

for some reason

[quiet thunder]

hm.. ik that for gifting items theres some requirements

but i cant find them

nvm found them

[sacred oak]

thanks

[blazing python]

Still no one helped me recover my acc :c like i just wanna know if i can recover it or if i can't so i can stop asking ppl

[sacred oak]

fill out a staff contact form

[blazing python]

I did but they refused to recover it

When i told them some details bout my acx they said they weren't enough to recover like i dont understand what do they want me to do to convince them I'm the real owner i literally changed my pw in hope that they will be convinced that I'm the owner

[quiet thunder]

ty angel <3

[stone barn]

Woh thanks qt!

[topaz eagle]

Cate's idea thank her <3

[quiet thunder]

ty cate too fr <3

[chrome rapids]

. /watch command not working? Why

[rare crown]

it does work

/watch Name#tag

for example /watch Dva#1186

[bright igloo]

I need cc can u help me if u have

i need 4000

Abdo#9433

if u want help

[ember echo]

I want some help from the moderation team especially Ekro

Amm my account got banned for hacking but I never hacked in fact I was afk in vanilla1

Maybe i got banned by mistake ?

I did appeal on the website but no response

Yeah still nothing .

[jade crater]

Bring the game to mobile, the number of players increases and it is a practical entrance, the phone is with everyone, but the computer is not always with us.

[worn pelican]

They don't have the excess money to make a mobile version. You can get puffins browser and play it that way on mobile

[pliant belfry]

i just want to know when will the Peacock Fur be on sale

[meager thorn]

How long do we have to wait until bumping a item suggestion?

[maiden anvil]

a few months

[shy marsh]

Tentative de connexion au serveur (12801)...

How fix?

[sacred oak]

how to wave flags

[worn pelican]

./f (country code)

So /f ca for canada

[sacred oak]

thanks

[jade crater]

Even if I download it, the game won't open in the browser because Adobe flash player is required and there is no game in the browser, download from steam says@worn pelican

[worn pelican]

Puffin browser is the only one that works now for it

Unless it's changed in the last couple months

[covert umbra]

Heyyy! Can game admins contact me dm? I have important thing to write.

[covert umbra]

I've tried that, it doesn't help me

I've did, but didn't take any response

Only can admins help

Oh

Then who are staff member?

Mods are can't help me, I need person higher than mods rank, cuz it's about to recover account

In contact form they are keep disagreing, but I gave true info

I can't understand that, I can't even take my account

[turbid nymph]

max of these items is ?

[plucky relic]

1500 cheese, 1500 fraises, tickets 500, seashells 500 and the others 200

[burnt agate]

can someone tell me what these are called? im drawing a blank

[stone barn]

Orbs i'm pretty sure

[plucky relic]

orb/cartouche

[burnt agate]

ty

[astral ferry]

@scarlet pike Correcting myself because this was a mistake!! Anti-afk macros are certainly bannable, so please continue to report people for this.

[scarlet pike]

Thanks for letting me know !!

[dim brook]

Great

[austere sable]

hi i have a problem with trying do intract with one my friends accounts when ever i try to trade with them they dont get the trade msg and before you say you dont know what they are seeing on there screen and they could just be lying that they dont get the trade request the friend i am trying to trade with is litrally physically siting next to me irl as we tried to trade in the same map room thing. we tried closing the window and relogging in and joining new map room things. We also tried blocking and unblocking each other to see if that does anything and a msg sating i couldnt lblock them showed up

when ever i tried intracting with any way of their acc it says i cant do that interaction besides whispering

[quiet thunder]

it could be same ip, different device but same wifi = impossible to trade with those 2 accs

[austere sable]

that makes so much sence thank you so much

[quiet thunder]

np ive done that too and found out the hard way

[icy badger]

is the suggestions channel only for game suggestions? i wanted to ask about the server adding nqn bot so that people without nitro can use this servers emotes outside of it, given that the server also has that bot, but i wasnt sure where to ask

[maiden anvil]

it's for server suggestions as well

[timid geyser]

Anti-afk?

[devout cosmos]

how did u get that fr coins?

whatthe

[quiet pine]

20 fraises quest iirc, you get some as token

[shy marsh]

I don't think it's possible since CFM went down again and nobody has made any other website with tfm's API officially yet

[worn pelican]

Fraise coins only come from events, quest fraises go straight to shop

[quiet pine]

oh damn

[sage kernel]

Hey guys,i was banned for glitch abuse even though i didn't do any glitch any ideas?

[astral ferry]

You can DM me

[quiet thunder]

hm, curiosity question, why havent we got a full hide option where besides the texts and the whispers basically dont exist on the players screen, the hidden persons mouse isnt visible too

[pastel thicket]

they need to have at least 100 gathered cheese afaik

[nimble dawn]

how do i get fraises in inventory

[worn pelican]

Inventory fraises come from some events, like fishing and Christmas relic sets

They're non-tradeable fyi

[shy marsh]

@astral ferry hi I want to retrieve my account, its level is 1, and there is nothing in it, but I created it since 2010, and I forgot the password and created a contact form, but no one answered me. Is there any help?

[astral ferry]

When did you send the contact form? It takes 14 days max to get a response, if there is no response then, you can DM me

[shy marsh]

i send it yesterday

[shy marsh]

can i dm you ?

[astral ferry]

You need to wait 13 more days, but yes, you can DM me

[shy marsh]

can any mod tell me who banned modyprox#0000 ?

[cerulean kestrel]

can I talk with a moderator about my unjustified mute please

[lyric compass]

You can DM me

[kind tulip]

Is there any mod I can talk to DMs? Need some questions about someone's ban

[slender sparrow]

is there a tribe house gallery with codes?

[shy marsh]

#1073313438501179443 there are some tribe house maps there

[mint dagger]

hi guys, when i tried logging in after a few seconds it said connection interrupted, so i closed the game, reopened, and logged in again, but it didn't let me log in and said 'already connected'. how do i fix this ???

[carmine storm]

Is there a chance your pw was hacked?

[mint dagger]

maybe i should change pw in case

[maiden anvil]

if you try to log in immediately after getting logged out, the server takes a while to process you're no longer logged in

you just need to wait a while after attempting to log in again

[strange nebula]

hello why when i login my acc its now wrong password when its literally the pass

i also tried resetting pass

but it says there no email associated

but when i go tot he game

and use my email as login

it showed the associated acc it is there

[dark aspen]

I suggest using the contact form to try to get a new email then: atelier801.com/contact

[strange nebula]

i mean it shows as non existent player

in the pass reset

but when i use the email there is it my acc in the game it shows my listed usernames

[dark aspen]

I dont want you accidentally saying anything personal in this chat, so if you want to discuss this further my DMs are open and I can try to assist as best as possible

[strange nebula]

i send u a dm

[frosty shadow]

hello, does anyone know if the achievements on steam have a bug? it won't let me get any

[verbal lagoon]

hello in the game my friend reports me as a joke and I got banned for 72 hours unfairly

[worn pelican]

The account can only gain achievements for the first steam account it's logged in on

[frosty shadow]

Okey i'll check ty

[proven tusk]

you shoudl contact a mod abt that, but i heard false reports are bannable so your little friend there may be banned after that or whatever

[proven tusk]

this is why i couldnt check it…

[pseudo tide]

I have a really old transformice account (from about 2015) but I do not remember the password or email I created it with, any other methods I could verify it is me and somehow get a password reset?

[mighty grove]

hello

someone said ban for nothing

[shy marsh]

What do you mean?

[proven tusk]

wgar

[proven tusk]

atelier801 contact form i guess, its best if you know the name of the account

[mighty grove]

now this girl say them im bad

[proven tusk]

/ban is roomkick 😭😭 dude

[mighty grove]

oh

im new thx

[proven tusk]

/report is a risk for a mute or ban if you actually did smth

lol its ok

and if someone falsely reports you

i think that’s sanctionable too

[pseudo tide]

I do, I even have an image I took of him from 2015 xD

probably what he is still wearing

[mighty grove]

hi how enter giveaways ?

[maiden anvil]

you need to be verified in this server to see the giveaway channel

[pallid estuary]

Hello, the username of my account in the game is the same as my real name. And because I changed my name before, I can't change my name again. Please help me.

Hello, the username of my account in the game is the same as my real name. And because I changed my name before, I can't change my name again. Please help me.

this was my very old account

[mighty grove]

how i do it

[maiden anvil]

https://staff.atelier801.com/discord

[pallid estuary]

Cate#0095

@maiden anvil

Hello, the username of my account in the game is the same as my real name. And because I changed my name before, I can't change my name again. Please help me.,

[maiden anvil]

unfortunately since you've changed your name before I think you'd have to pay for another name change

you can play on another account, though

[pallid estuary]

but i'm so good on this account

please

i dont have money

for 1500 strawberry

im poor

my computer is bad

just open this game

@maiden anvil

[maiden anvil]

I'm not sure anything can be done 😔 you can reach out to a staff member for further help (I'm not staff), but I think you'd have to pay for the name change

[pallid estuary]

so who is the staff. (i.e. anyone who can help me)

@maiden anvil

[maiden anvil]

your best bet would probably be a mod (yellow names to the right >)

[pallid estuary]

thank you very much @maiden anvil

[proven tusk]

yep i think u got a chance

[astral ferry]

Not true. False reports don’t get you banned.

[knotty pewter]

Does a new account need a certain amount of hours before gifting?

[coral tusk]

can any of the mods give me a history of bans and mutes?

[lament ferry]

they don’t usually disclose that stuff

[coral tusk]

i cant get this information in anyway?

[lament ferry]

no it’s not possible to do so, if you need it for something it’s best to try and remember them

[coral tusk]

oh well thanks! sorry

[shy marsh]

@knotty pewter

[dark aspen]

Its pinned: #help message

[proven tusk]

they don’t???? i guess i mistakened another game for this one

[lament ferry]

all g, np

[flat geyser]

Hola!, una pregunta, tengo una star coin de bootcamp, pero no se para que funciona

[shy marsh]

Those star coins are used to buy exclusive items in the village room, you can buy titles, shop clothes and even orbs can be bought with those coins. In the case of the Bootcamp coin, you can buy a hat, but with 50 star coins. Then you have the other game types. Like Vanilla, racing, survivor, defilante that also has exclusive things. Things are all in the NPCs that are in the room. Cassidy - Bootcamp / Oracle - Vanilla / Von Drekkemouse - Survivor / Buffy - Racing / Delphilante - Defilante. Each star coin costs 100 normal coins!

[flat geyser]

Como la canjeo?

@shy marsh

[shy marsh]

The title "Cadet" is redeemed from the normal coins which are the ones you have 17. The coin you have with a star costs 100 normal coins. To redeem the hat you need 50 star coins, that is, you would need to spend 5000 normal coins to get the hat. The title "Cadet", the orb and the medal are different, these items are not bought with star currency, so you only need to collect 100 bootcamp coins and get to redeem the title. For the orb it is 150 and for the medal it is 200 normal coins. The coin with a star, which is 100 normal coins, that is, that does not have a star, is to buy only the hat.

[flat geyser]

Entendí! muchas gracias por tu ayuda

[cosmic shoal]

hello

quisiera regalar un accesorio de la tienda pero no me da la opcion cual es el requisito?

[shy marsh]

Salut désoler de te déranger mais j'ai besoin d'aide pour mon compte transformice, tu peux m'ajouter pour que je puisse te contacter en privée @trail haven

[analog jay]

any mod online i need help fast

[shy marsh]

To give a gift, you need to have 20 hours played, 200 cheeses collected, registered email and not have occurred the charge back. Also, you must wait 15 days from the purchase of the first fur and you are limited to 10 gifts per day!

[coral tusk]

can one of the moderators help me delete my posts on the forum?

or senti pls

[astral ferry]

moderators can’t delete them but sentis can, personally I self-reported my own messages and in the reason I asked them to delete them. hope this helps

[coral tusk]

thanks for the tip <3

[fringe relic]

message me if you want

[cosmic shoal]

hello

[queen plank]

I need to talk to a moderator about something, but the current moderators online aren't responding to me. Can someone please DM me?

[lyric compass]

You can DM me if you still need help

[astral sandal]

Account recovery form please

[crystal tide]

remove message from forum

[maiden anvil]

https://atelier801.com/contact

[astral sandal]

Thanks!

[fringe relic]

I don't remember well but I think I explained your situation via DMs. If you have any further questions, just message me

[plucky relic]

@dense ember please let next event be fishing from 2018

[maiden anvil]

please don't ping admins

[plucky relic]

then how can I contact them about this??

[maiden anvil]

suggestions about bringing back specific official events are denied, so I think all you can do is wait and see what the next event will be

[plucky relic]

also they never ask the community about things we would to see implemented or feedbacks and that’s really important imo

[fringe relic]

Community feedback is important, however, we must take into account their hard work in bringing events to the community for entertainment purposes. The events vary every year so as not to be so repetitive. You can be sure that we will take these suggestions to those responsible!

Next time, I suggest you use the #suggestions-old channel for future suggestions like this (without pinging admins and following the chat rules).

[bold sundial]

why i cant write anything on my language channel but i can on international chat i dont get it 💀 💀

[spark abyss]

you need to be verified to speak there

[fringe relic]

Currently, verification is being done like this: #chat message

[bold sundial]

alr thank u!

[timber marsh]

This may be stupid question but how do I participate in the greenhouse event

Nvm I just realized it ended a few days ago

Follow up question though, I emailed transformice about account recovery a few days ago and I know they said they can take a while to reply, does anyone know about how long it’d be maybe?

[maiden anvil]

hello!! it can take up to two weeks. if it takes longer than that, please contact a staff member

[frosty sand]

hi I got a code question, is there any way to convert an svg to JD lines?

[prisma hawk]

Aren't event suggestions in this format auto-rejected as per the pinned message in #suggestions-old?

#suggestions-old message

[fringe relic]

as far as i’ve seen, there’s nothing there that prevents a small suggestion like that, i believe that what a coder can't do is send almost ready event codes there, but a suggestion like that doesn’t hurt imo

“oh i’d like to see xEvent next year”

[prisma hawk]

• Bring back "X" official event (Lua events ok); and/or ❔

[devout flame]

hey! i need help with recovering an old account from 2011. i can't log into it and i've tried all known passwords and even tried adding #0000. the account still exists. i'm not quite sure what to do - can someone point me in the right direction?

[worn pelican]

If it's 2011 you don't need to add a tag on the log in screen

[devout flame]

i've tried that with all known passwords as well with no success

[worn pelican]

https://atelier801.com/contact
You can request to change the email address on it

Or in your case, most likely it didn't have one. So it would be to add one

[devout flame]

Thank you so much! Doing this now. Wanted to revisit an old game I loved and was devastated I couldn't log in. I appreciate your help!

[worn pelican]

The contact form could take up to two weeks for a response

If it's longer than that let a mod know it's still unanswered

[plucky relic]

also if you remember the mail associated to your account you can change the password

[devout flame]

i don't think it had one unfortunately. i checked my emails I had in 2011 and i had a really old email from atelier801 about a forum account creation in 2016 but no email detailing a old fraise purchase i remember making

[plucky relic]

it was probably not required at that time

hope you get your acc back

[devout flame]

thank you <33

oh wow.. haha, I just logged in after discovering a 2020 forum email on my modern email account. turns out i changed it without remembering and then tried my password i used in 2020... I appreciate you guys helping. I sent the form in and everything

[flint fiber]

Hello, my account has been banned for 4000 hours. May I know the reason?

[pure river]

hi how can i play with w a s d and not q d s z ?

[worn pelican]

id make sure the keyboard is set to english layout in settings?

that should help

cause it sounds like its regestering it as a different layout and thinking that wasd is wrong

[pure river]

i'll check that ty

[flint fiber]

Need a response please

[worn pelican]

are you using a vpn/ puffin?

if you are, you probably just hit a banned ip address

[flint fiber]

I don't use vpn

[lament ferry]

dm me if you still need help

[flint fiber]

ok

[wintry compass]

the next event is going to be related with fishing...

Hello i sended a contact +2 weeks ago and still no answer! if someone mod can help:)

[plucky relic]

this is about fishing

[plucky relic]

you was banned? i saw you in racing 4 days ago

[fluid heath]

hi i need some help with getting back the access to my old account

i can remember that i have had ,,Aliszkiimisi" nickname and that i played since around may 2015, how can i regain it if i didn't connect it to any email address?

[fringe relic]

Use this: https://atelier801.com/contact

[unborn iron]

idk if this is the right channel but
is the transformice adventures demo still up?
i remember being able to play it still last year, but now when i go to the site it tells me the "server has melted or is under maintenance"
i tried looking around but couldnt find any mention of it closing, so i dont know if its just my computer then ^^;;

[maiden anvil]

if you check #faq there's a link to the tfma server. there are pinned ways to play it in that server

[unborn iron]

ah thanks!

i only knew about the demo site, but that one isnt working for me rn
edit: it does work, i just didnt realise i broke smth lol

[prisma hawk]

/clavier should do it

[pure river]

yeah it work ty

[winged frost]

Is there a way to change email associated to the atelier801 account without access to the current email?

[maiden anvil]

yes, use the contact form

[winged frost]

Ok, thanks

[proud kernel]

hello

como resolve

Serveur satellite.....................[ECHEC]
• Serveur satellite.....................[ECHEC]
• Serveur satellite.....................[ECHEC

[placid violet]

@agile sorrel @fiery jasper @cinder gate @boreal peak @shy marsh @eternal pewter @teal steppe Hej, ktory z was dal mi mute?

Bo nie wiem do ktorego z was napisac

Szepty nie sa sprawdzane, wiec dlaczego dostaje mute za pisanie na szepcie? c: Odwoluje sie od muta

[teal steppe]

@placid violet Napisz do mnie prywatnie.

[wraith trout]

damn, musa did select all

[placid violet]

:3

[shy marsh]

[plucky relic]

you can’t also it wouldn’t be fair changing it for you but not for other people

also not trying to be rude but you should have thought better before changing it

[quiet pine]

depression just because you don't have #0000 anymore is wild

[flint fiber]

Hello. Sent to management, and they responded to my mail. If I want to reply, I can reply on Yahoo or where. Even if there are things that I do not remember, such as the first fur I bought, the number of purchases, and the number of blocking or blocking, because my account is from 2015. It is definitely difficult for me to remember many things.

[flint fiber]

Please respond to my words :3

[shy marsh]

I didn't understand that message

?

[charred acorn]

I'm pretty sure name changes are permenant...

[shy marsh]

that system is unfair for not only me, also for other many people who regret changing their name..

[worn pelican]

You've been told already

You're not getting the tag back

[ripe lark]

🤨

[worn pelican]

And that you can change the name for the 15$ of fraises when the 3 month cooldown is up (depending on the name change time)

[shy marsh]

don't tell me about this, don't you want that one children will suffer from depression.

[ripe lark]

Bro, I have depression and I don't cry about it over a name change.

[plucky relic]

there are more important things in life to have depression of instead of a name and tag

[shy marsh]

it seems to be disrespectful for me only.

[shy marsh]

my nickname (Nikolynitt#8634) is worst word ever in the tons of universes.

[devout flame]

i'm confused - aren't we notified that the discriminator (#0000) will be randomized upon a name change?

[shy marsh]

but i hate my own new nickname really much

[lone sundial]

Can you please send me a private message if you want to discuss it further? Lets not continue to take up more the chat with this topic

[shy marsh]

ok

[flint fiber]

I was now answering the administration's questions, and a question stood in front of me that I did not understand

Number of Fraises you purchased (with date and/or means of payment if possible) Here he needs the date of the account or the date in which the need was brought

[pulsar light]

This is making me laugh as a person who has a far way better tag than boring zeros and proud

[wintry compass]

I sended one too recently, i wish is accepted

[sacred oak]

can a mod tell me what my karma is? (fun question)

[shy marsh]

I'm not a moderator, but it used to function as a 'reliability' validation of a player's reports, each time a report you made is correct, your karma increases. (Moderators can see your karma when viewing reports). But now maybe there is no use, since there is a karma farm.

[icy pine]

Hi, i was wondering, how often are events such as 2x currency/2x xp happening in the game ?

[worn pelican]

usually just anniversary events

think its showed up around christmas before?

[icy pine]

Thank you

[astral ferry]

personally I still find it to be useful when checking reports, but I can't speak for all mods :d however I think this user was trying to ask how much karma points they have

[astral ferry]

the next time you report someone and it gets handled, it should tell you how much you have

[shy marsh]

Mhm

@astral ferry, what do you moderators think of the #karma chat?

Does it help or hinder?

[astral ferry]

easiest reports, of course there will be inaccurate reports but that's inevitable, some staff like to watch over karma and some don't so I can't speak for everyone. personally I've had more luck with these reports

[shy marsh]

Ty

[astral ferry]

I'll say that you have a higher likelihood of your report being seen if you use the report button than anything else. Whispering, DM'ing on discord, and anything else that isn't the report button is not very efficient and much fewer mods (ones that are actually available) are likely to see it

[shy marsh]

Ok

[autumn zenith]

anyone know how to check what and when the next event is?

[balmy scaffold]

My map looks like this how can I turn it back to normal version

[shy marsh]

Is it not the one “minimalism” at the settings? You just need to remove and log-in again.

[shy marsh]

No, he used the /bg command leaving the game like this.

[shy marsh]

Oh! That's such a nice command, will use it next time.

[shy marsh]

Yes! It changes the background of the game to a smoother one!

[shy marsh]

[elder sinew]

heyo

[balmy scaffold]

okey tysm

[shy marsh]

#ping

[shy marsh]

Chamsouris ???

[dapper charm]

Anyone who uses the fewfre dressing app, has anyone else been able to download from here? Idk why I have an error I thought I could before 🥲

it won't save on mobile version

[plucky relic]

ping fewfre

[dapper charm]

Hope ping is OK 💛 @radiant kelp

[proven tusk]

screenshot LOL

[dapper charm]

Yeah that's true, just prefer transparent png

[short pebble]

I wanted to buy strawberries on my account but I'm from Brazil and it's in dollars and my platform won't give me the error

[proven tusk]

lol

[proven tusk]

won’t??? do you mean that it gives you the error?

[short pebble]

Yes

[proven tusk]

well i never bought fraises myself so

i’ll leave it to someone else

[short pebble]

Ok

I wanted to see a website to buy because I'm from Brazil 😰

[plush plume]

I lost my account about 4-5 years ago, and I can't recover it anymore because the security questions are nearly impossible to answer, like 'What was your first fur purchased?' or ' how much strawerries did you buy ' Considering that my account dates back to 2014, I can't remember anymore. What can I do? I have a lot of evidence, such as a YouTube channel where I posted videos with the account in 2016. Please help me.

[shy marsh]

I have sent 3-4 contact forms so far and they kept saying the records didn't match and those questions are indeed hard to answer when your account is very old and nobody tells you that those things are to be remembered when needed, which really sucks tbh.

Overall there's not much you can do unless something changes, sadly 😕 I think.

[plush plume]

The youtube channel can't help ? :/

[shy marsh]

I have access to the original emails (both, I changed from one to another later on) and that's still not good evidence, good luck with the YouTube..

[plush plume]

Aight , thanks

[shy marsh]

Most of the community in EN can confirm it's me but it's still not evidence

[plush plume]

The account's name is my family name + my name . maybe my card can help ? xd

[snow hearth]

Hello i haven't played for a while how can i recover my account?
i don't remind only the name of the account

[plush plume]

go to your emails and you will find your account's name

[snow hearth]

I write wrong i wanted to say that i know the name only

[plush plume]

you don't know the e-mail ?

[snow hearth]

yes

and the password

[maiden anvil]

please send in a contact form

[snow hearth]

Where i can do this?

@maiden anvil

[maiden anvil]

https://atelier801.com/contact

[snow hearth]

They request the email

[radiant kelp]

opps, sorry about that! I tweaked the save code for desktop a few weeks ago, but I guess I broke it on mobile - that said, unless it does work on some devices, I don't think saving to the android camera roll supports transparency (I think it saves it with a black background) - I'll look into this after work, but out of curiosity, does the clipboard button work, or does it also error?

[maiden anvil]

they ask for an email you have access to so they can reply to you

[snow hearth]

ohh ok

[dapper charm]

Yes I've been able to copy the dress codes and past them in as well!

No worries ty for the reply 🩵

oh right, I do remember there being a black background

[radiant kelp]

alright, glad that works at least; I'll still look into the save issue, thanks for the report!

[stone fiber]

someone know how to upload a world record?

[shy marsh]

What is that?

[worn pelican]

Cheese collected while wearing the fur

Winning fur gets an item in the shop

[quiet pine]

You mean to say someone got 8k cheese collected with that new fur that only just came out a day ago

Or is that a collective thing, like it's for every single person with the fur

[worn pelican]

It's collective

Across all servers

Wouldn't make sense to make it indivual

[quiet pine]

ah yeah

it feels less less surprising for it to be individual rather than collective tbh

given the direction tfm is heading

[urban barn]

wait wha tthe fuck

r u fr

i didnt know that

shitting bricks

🤯🤯🤯

[quiet pine]

buy the winning fur, equip it on then call it for the event ez

[pulsar light]

😰

[icy pine]

could someone tell me what are those ? https://imgur.com/a/RA4jxtt

i believe i got those from daily quests (?)

[slow dagger]

You get 1 golden ticket per quest you complete and you can also get shells by doing them + get them from events also!

[shy marsh]

These golden tickets are for you to buy medals, titles and cheese in the /village room. You can also buy event chests that for every 50 golden tickets you buy a chest and then you just need to open it and you can win medals or orbs or titles or itens of the shop for that event that is taking place! You can also buy red tickets and with 5 red tickets you can buy a global chest where you can get a medal or a title or an orb from a random event. You can earn these tickets by completing missions and even completing the events that come with transformice! Shells are for you to buy inventory furs, cards.

[icy pine]

So shells are just for the timed furs/ and so on ? like for example the milk box? And tickets are for actual items/titles and so on ?

[shy marsh]

Yes!

[icy pine]

kk, thanks a lot

[open granite]

First of all, sorry about my english, it isn't so good.

I lost my 2011 account, and I can't recorver it anymore, because I don't remember my email. So, I'm trying send a request at https://atelier801.com/contact, but I can't answer some questions, because It's impossible remember since 2011. The questions are:

• Email associated with the account
• Your sanctions list (mute and ban) with the reasons

What can i do? Please, help me

[craggy owl]

You have to provide the details of your account as a proof of the owner. These two questions are crucial information.. you can still put as much information as you could in the form

[blazing ingot]

hola quiero recuperar mi cuenta de hace mucho tiempo para recordar viejos tiempos alguien me puede ayudar?
Hello, I want to recover my account from a long time ago to remember old times, can anyone help me?

[small verge]

Hi there, I am a old player of Transformice and I want to recover my account (but I forgot the password and problably the email). Plus, I have my fisrt account sincronized with Steam and now I am with some hope to recover, anyone can help me with that? Its important to me and will make me remember my childhood. So please, help me!

Oi, eu sou da velha guarda da comunidade, tive minha primeira conta em 2014, porém com o decorrer do tempo, perdi ela devido a minha inocência no jogo e acabei perdendo minha senha e provavelmente o email dela, mas ainda lembro do nome, que foi o primeiro que coloquei na criação da conta devido a um anuncio que tava na página da web. Se alguém puder me ajudar a recuperar ela, é bem importante pra mim e faz parte da minha infância, faria meu ano. Fico feliz pela atenção!

[worn pelican]

https://atelier801.com/contact
If you know the username (since it's old, it'll have a #0000 tag) you can request an email change via the form above

[small verge]

I have, thanks

[worn pelican]

Use an email you have access to, not the old one

[small verge]

its Locamerio

[lyric compass]

DM me if you still need help

[split steppe]

I need help I was banned for placing my account xd

[warm olive]

Hi any admin? I have a very old account and I can't access it, I would like to know how I can contact support. My account is from 2012.

[maiden anvil]

you should send a contact form

[warm olive]

Maybe discord?

i can send my e-mail adress for you if you need

[maiden anvil]

I'm not an admin, the contact form is the way to go for these cases

https://atelier801.com/contact here

[warm olive]

Thank you

[willow helm]

guys i have account but i forget password and gmail
what doing now ?

[worn pelican]

If you have the username there's a forgot password option on the log in screen

It'll also be in an email sent to the Gmail, provided you still have the email confirmation

[astral ferry]

you should fill out a contact form: https://atelier801.com/contact
if you don’t hear back in 14 days after sending it, let me know!

select “email change” as the subject and answer everything to the best of your ability

[heady fox]

I wrote to you and it has been 12 days and still no response via e-mail. Could you please contact the Admins?

[shy marsh]

okay i have this but my email got hacked by someone i cant get in

i can get into my account tho in the game normally i just cant change the email

[worn pelican]

Same thing, request email change

Unless you're able to get back into the email, you have to contact form it

[vernal frost]

ayudenme necesito hablar con un moderador
porfa

I need to speak to a moderator please

[shy marsh]

click on any active moderator online and type something to message them directly

[green rapids]

permalar açılsın

[plush plume]

Is there a ban abuse rule ?

[dire sinew]

[astral ferry]

you can DM me!

[winged frost]

What

[astral ferry]

Please change the subject, this is becoming spammy.. ^^’

[shy marsh]

.-.

Warned

[willow helm]

most of thing i forget it too +_+

[frank cloak]

hello! I would like some specific help, there was a bug in a room with 7 mice and I ended up getting a first, how can I remove it?

I don't want the first

[icy pine]

hi, does anyone else have this issue ? https://imgur.com/a/dAGVAZD

i mean the 2 blank spots

[shy marsh]

I also have them.

[white hollow]

whats the best way to farm cheese

[shy marsh]

A friend or bring a spare into a private racing room.

[kind anchor]

It usually happens to me too.

[shy marsh]

so it's almost impossible to get it back

[lyric compass]

If you got a first that means the room you were in qualified for getting firsts

[frank cloak]

when I got the first, there were only 7 rats in the room

[worn pelican]

You sure you didn't have it before then?

[frank cloak]

yes

[quiet pine]

Isn't 7 mice actually the minimum amount of mice you need for firsts to count

[worn pelican]

Nope, it's 11

[wanton fulcrum]

can you help me?

[supple verge]

If I’m not wrong, the map needs to start with 11 mice to to count the first as a stat. If the room dips under 11, or was never over 10, it must get up to 12 mice total at the time the first place is achieved to count on the stats in profile. Correct me in I’m wrong, please ^^

[latent plume]

For 3 days I can not connect to the game "unable to connect to the game. please retry later" what I need to do and if anyone has the same problem?

[shy marsh]

.

@latent plume

[latent plume]

I did that, it didn't help me 😦

[shy marsh]

.-.

[heady fox]

Can anybody help me @proud cypress @astral ferry @delicate pasture @lunar anvil @worldly linden

[worldly linden]

if you still need help, feel free to DM me

[dry fable]

Hello, I have a concern regarding a post on Atelier forums? I don't wish to post publicly as to protect the posters privacy. This seemed like the right place to reach a mod or something.

[lament ferry]

If it’s not too late, you can dm me about it

[dry fable]

okay

[kind valve]

Compromised account. If you are the real owner: Atelier801.com/contact.

I'm trying to contact my account is @acguiliani#0000

[latent plume]

If anyone also has (or will have) a problem like mine with the connection - restore the windows system!

[dire sinew]

help her.. modos...

[astral ferry]

Please DM me!

[shy marsh]

Can I please either donate some of my furs to someone else or just get rid of them please, no fraises or cheese back I don’t care, I just want rid of certain furs please, thanks

[shy marsh]

Do you mean in inventory?

[plucky relic]

that’s not possible 😔

[shy marsh]

sadly I mean the shop, I really wish they could add the feature, cause I really ain’t care about getting stuff back for it, I just want them gone 😦

[heady fox]

kk

[median breach]

@lunar anvil

Oyuna girer misn

[inner shoal]

@shy marsh necesito tu ayuda!

[deep sinew]

im trying to verify my discord account but the website the link takes me to says the connection isnt safe?

[maiden anvil]

the certificate might have expired, feel free to dm a staff member in the forums and they'll manually do it for you

[icy pine]

Hi, what are the requirements/conditions to freeze someone on vanilla ? It can never get it to work

[shy marsh]

If a mod could please privately message me I would really appreciate that 🙏🏻

[lyric compass]

DM me if you still need help

[shy marsh]

All my accs banned in 1 gmail
How can get unban
I didnt do anything

[proven tusk]

so what is the ban reason and how long

[shy marsh]

Compromised acc perma

[proven tusk]

fuck

man

uh

compromised means it was either public or someone got to it

did ur main got banned?

[shy marsh]

Yea all my accs

[proven tusk]

no like

which got permad

[shy marsh]

I didnt understand

[proven tusk]

all are banned because when one gets permad u get a temp ban on the rest

and yes

that too

just explaining the basic stuff

in ban terms

as i was banned a lot in my past

[shy marsh]

I did mod said ban won't open

[proven tusk]

wut

no like

dm them

or atelier801/contact thing

^

[shy marsh]

I took a break for about 1 year when I came back, these happened

[proven tusk]

could've went public

my friend got hacked bc someone found his acc pas on the atelier 801 leaked database orr shit

[shy marsh]

Ya also i did it but

[proven tusk]

no response?

[shy marsh]

I don't know the answer to some of the questions

they sent me a text

Like what is your first market purchhase

[proven tusk]

understood wrong ewigjewiojrehjio

[proven tusk]

probably meant like fraise purchase?

or strawberries, if you don't understand

p

i neveer contacted so idk

[shy marsh]

Ya but i forgot

[proven tusk]

oof

[shy marsh]

And some accs i got with trade

From my friends

Not all

[proven tusk]

i got banned for getting a free acc

[shy marsh]

Lmao but

[proven tusk]

i mean i recovered it so lets skip that

[shy marsh]

Interesting thing all accs banned

[proven tusk]

so you don't ban evade

what are the temp bans

how long*

[shy marsh]

Perma

All

[proven tusk]

WAHT

okay that's... new

try going on a guest account

[shy marsh]

Im playin rn but different gmail

İ usef

Used

[proven tusk]

i think that's a ban evade...

get off

idk

im not sure

[shy marsh]

😭

[proven tusk]

i aint a mod im like too young to be one

just contact a mod

or do the contact form again

[sleek lava]

is there a way to see all mods from a specific region

[proven tusk]

in game yes with command /mod

some may go invis tho

[sleek lava]

yea but im banned kek

[rare crown]

online? or just the mods in specific communities in general

[shy marsh]

I talked to a few mods but they said that the ban will not be opened

[sleek lava]

in general

im making a forum appeal so idc if they are online atm

[rare crown]

https://atelier801.com/staff well here's the "moderators" category but i can try to find something else if its not enough

[sleek lava]

found it ty

[rare crown]

okay good!

[shy marsh]

i forgot some questions answer

https://prnt.sc/WUImPJEgM2Qg

[proven tusk]

ur acc?

[shy marsh]

i lost this and a few more accs like this

[proven tusk]

e

[shy marsh]

ye

[sleek lava]

yall know how to tag multiple users on forum posts?

[proven tusk]

no

[coral tusk]

Sorry for ping, but what font do you use? or its fullscreen mode?

[proven tusk]

Lucida Console

fontsize 14

[proven tusk]

actually it's best to ping me, don't like missing messages

[coral tusk]

Thank u!!

Ok Ill try to remember it

[shy marsh]

Hi, did you figure it out yet? If not, they are that someone has to be in the hole with cheese and I'm fairly sure you can't ice people standing on the hole

[icy pine]

i tested it just now, one person inside the hole didn't work for me either

[shy marsh]

I need to see it to get what is happening

@icy pine whisper me in game when I get on so I can join you if you want

[icy pine]

alright

[shy marsh]

@icy pine I'm on if you need me

[icy pine]

i actually figured it out, thanks tho

turns out you need 6 mices in the room

[shy marsh]

I didn't know that, thanks!

[boreal owl]

how to climb walls

i saw others did it

[coral tusk]

https://transformice.fandom.com/wiki/Wall_jump

[hybrid niche]

hellooo, I have a problem; I'm trying to purchase an outfit currently in shop with fraises, but it's not working. I can click the buy option but it's not doing anything if I agree to it.

[coral tusk]

you are not alone #bugs-and-errors-old

[boreal owl]

no access

[coral tusk]

#chat message

u need do it for first

[thorn vault]

What's the chat for survivor farm?

[plucky relic]

/chat #surv

[thorn vault]

Tysm!

[tame folio]

someone ik has problems buying the new outfit, it goes blank n it doesnt add it to their collection, is there a solution?

[worn pelican]

You're not the only one, probably just issues with the outfit

It'll probably be extended to next week cause of the bug

[open ivy]

I used to own this fur, but now it's gone (it's been a while since i've logged on)
https://media.discordapp.net/attachments/1028301845069824000/1123369938229415936/Screen_Shot_2023-06-27_at_5.49.35_PM.png?width=1884&height=956
https://media.discordapp.net/attachments/1028301845069824000/1123369885129506886/Screen_Shot_2023-06-27_at_5.49.48_PM.png?width=1922&height=956
when I equip the old outfit I made, it equips everything but the fur
does anyone know the reason for the fur's disappearance/is there any way to get it back?

[spark abyss]

believe you may have been gifted the fur by someone who obtained fraises illegitimately

no other way to get the fur besides buying it or getting it gifted by someone who did buy fraises

[open ivy]

I see

thank you for the explanation!

[tribal grotto]

guys how much time to someone have new account can speak in forum

@here

[hybrid niche]

I think 5 hours?

[exotic plume]

When will the servers be fixed? Can't change rooms normally

[sullen zealot]

Hello, I had some problems with my old discord account with which I had linked my transformice account. As my old discord account has been deleted, I can no longer link my current discord account with my transformice account. Can the problem be solved?

[worn pelican]

That shouldn't be an issue

I'd ping a mod and ask if they can manually verify you

[sullen zealot]

Ty

[maiden anvil]

you can reverify with your new discord account

[shy marsh]

I forgot my account tag, how do I retrieve it

is there any way to look it up?

[worn pelican]

You can use the email to log in

Otherwise you can mention the name, and I'll look it up on the forums

[shy marsh]

could do me the favor? it's Tomoshii

I forgot the email too

[shy marsh]

THANK YOU

[worn pelican]

You're welcome

[warped oriole]

Hello, I want to ask if there is any technical support for Transformice , I have a problem with my store, I have enough to buy one of the offers and it is a full dress, but when I press yes, I don't get it, a blank screen appears like this

https://prnt.sc/rQWLDWJLLHc3

[maiden anvil]

the outfits are currently bugged, but should be fixed tomorrow

[warped oriole]

okay

thx

[exotic plume]

fix your servers because I can't play

[worn pelican]

What's the exact problem?

Can't log in, too high ping to play, things not loading?

[sullen zealot]

tysm

[woven sedge]

what's this ?

[pulsar light]

How much cheese each team has collected wearing the fur

[vocal yacht]

Does the server take a long time to get up and running again after restarting?

[static torrent]

yas

[plain flume]

ok

[barren bloom]

Nice game

[plain flume]

[signal cave]

can help pls

[noble tartan]

everything's blue o_o

[signal cave]

yeah and me cant add friend this not good update pls fix it

[glass lichen]

this is a bug or its only me?

[noble tartan]

Maybe it's just you

[boreal jewel]

in mine too

[glass lichen]

[signal cave]

me too

have this glitch or update

[glass lichen]

for this u call update? i call it downgrade

[signal cave]

yeah uptade is not good

look

he glitch game

[night mica]

I have this same

[signal cave]

me too

[night mica]

anyone knows how to fix this?

[glass lichen]

tfm made a mistake

[sour locust]

I got it too

[sinful lagoon]

I have the same problem

What can I do? 😦

[sullen zealot]

Restart your game

That resolve the problem for me

[sinful lagoon]

I did 4 times and nothing :c

[sullen zealot]

Oh hum..

Wait

I think it's a bug with the new uptade

[signal cave]

bruh tfm is have badd update 😦

[signal cave]

yeah this is update badd 😦

[night mica]

fix terrible update please

[plucky bay]

it's called a bug, tig's working on fixing it

[sudden spear]

Nah they probably just reverting to their 2010 self

[fallow cliff]

why i lost all mine inventory

[stray thorn]

u didn’t its just a bug

[static torrent]

why is it unavailable despite me having enough funds?

[worn pelican]

relog

the newer shop sometimes bugs that

[static torrent]

🫡

worked! thank you

[obsidian shard]

I made a new discord account, is there a way to unlink my old one so I can link my new one to the tfm discord?

[icy pine]

hi, could someone tell me how the event that's going on right now works ?

[maiden anvil]

you can still verify your new account with your tfm account, but if you'd like I can remove the old account from the server

[shy marsh]

does anyone know what the fish are used for?

[worn pelican]

you can trade them at the npc

for cheese/tickets/ other items

[shy marsh]

thank you

[worn pelican]

different fish give different rewards

[austere sable]

what do you do with the fish from the new map

[keen herald]

What is the C7 element for?

[worn pelican]

There's an NPC on the shipwreck map that you can trade the fish for cheese and tickets for

[austere sable]

What does that npc do with all the fish tho

[slow dagger]

anything new this event? or just same relic one

[worn pelican]

New map

[slow dagger]

ooh, what does it look like

[worn pelican]

And letter (s?) And pet

[slow dagger]

nicee

hate relic events tho

[worn pelican]

https://cdn.discordapp.com/attachments/768842217061482496/1124134474058321920/Fishing_2023_Guide.png

That's the relic guide

[mental shale]

Is it possible to buy fraises with steam giftcard ?

[worn pelican]

yep!

log in via the steam version of the game and the buy fraises button should give you a steam option

[mental shale]

Thank u so much !! I dont have to grind cheese anymore haha

[slow dagger]

bless thanks, also whoops I thought this was event chat lol

[obsidian shard]

How do I verify it please?

[maiden anvil]

https://staff.atelier801.com/discord

[split cove]

I need to change my account email but I don't have access to the linked email

[split cove]

my account Cell#6500

[maiden anvil]

please send a contact form here https://atelier801.com/contact

[split cove]

I already contacted support, but got no response.

[maiden anvil]

has it been two weeks?

[split cove]

no, one week... i think

[maiden anvil]

please wait until it's been two weeks. if you still don't get an answer then, you can contact a staff member and they'll help you out

[split cove]

ok thanks for the support sz

[shy marsh]

i played back when tfm didnt have emails. back in 2010 or so and we just had a username and password but im trying to get my account back. they wont read my email because its missing and gives me an auto reply asking for my email and such.

idk what to do its sad

[worn pelican]

https://atelier801.com/contact
Fill this out for the account, and request an email change

Once it's approved, (which could take up to two weeks for a response) youd be able to change the password

[shy marsh]

okay ill try that way.

However, after checking the information you have provided, we regret to inform you that it doesn't match our records. Hence, we can't proceed with your request.

ill try the email change thing though

i know they used to have a fourm but they took that down

idk ill just keep trying

its been so long since then that i have no idea what my email was when i was 12

[worn pelican]

If you bought any fraises, that's a sure way to get the account in action again

[shy marsh]

they didnt have those

[worn pelican]

It probably didn't have one

[shy marsh]

yeah idk

thanks tho

[worn pelican]

how many hours to attach items to a letter?

found it

[foggy parcel]

@worldly linden

can you talk to me?

[worldly linden]

my DMs are open, you can message me

[austere sable]

what do the event relics do??

[supple verge]

Completing each set gives you a reward. I don’t think every set’s rewards have been figured out yet, but you can keep an eye on #events chat and the fishing_2023 wiki for updates. It can be anything from golden tickets to a shop item

[torpid pecan]

is there a mod ingame that can ban this idiot in vanilla1 he is nocliping like non stop flying everywere

[kind anchor]

How can I report a moderator?

[solid bluff]

Contact a different staff member or send a contact form
The contact forms go to the admins, so Matza will see it. You can also PM Matza on the forums.

[kind anchor]

If I contact another member, how can I ensure that he will not be biased towards his friend?

[solid bluff]

If you're worried about that, that's why I listed the other options ^^ But you can talk to a moderator that you trust more, or a mod from another community who can pass the message on to Matza or otherwise look into it.

[kind anchor]

Thanks

[steady coral]

is there a way I can send messages on the events section?

[kind anchor]

You have to verify your account first(https://staff.atelier801.com/discord)

[proven tusk]

i’m casually trying to just change my pfp and it’s telling me it isn’t allowed

how is this not allowed.

where is the part that isn’t allowed.

i cannot change it into this either

has my profile picture thing got banned??

[solid bluff]

It's a technical error, not a filter

Try clearing your browser cache and checking if it worked

[proven tusk]

i’m on mobile

how do i do that on safari

[astral ferry]

i think you would just clear your browser history, check if that works

[proven tusk]

i changed it on pc

but i will

wait hhow do i change browser history on safari im hella dumb

clear***

NEWVERMIND

it doesnt at the moment

[spiral patio]

hello, how can i talk to a moderator about a banned account? if possible a brazilian moderator

[night plank]

whats the limit of this

[maiden anvil]

500

[night plank]

ty

[quiet thunder]

aye is there a way to turn off the lightning in the game?

too flashy ^^"

(for me and prolly more ppl)

[wide sundial]

Yeah, disabling the effects

[quiet thunder]

which option is it, cuz i have particles effects off and it still showed up

[hybrid wedge]

I need to change email for my tfm account, any1 can help?

[dark aspen]

If you dont remember the current email, you can use the contact form for assistance with getting it changed: atelier801.com/contact

[deep sinew]

can i have a mod help me with verification? the link is unsafe and id like my account verified💔

[dark aspen]

Send me a message on the forums with your discord user and Ill manually do it.

[deep sinew]

okok 👍

message has been sent

[dark aspen]

Should be done

[deep sinew]

hell ya

ty 🙏

[deep sinew]

im back again 💔

i mainly buy fraises through the steam option (it defaults to steam + its just easier) but sometimes when i go to buy fraises the steam option is gone?? and the only thing that i can pick is paypal??

is that a glitch?

[worn pelican]

It only shows steam if you use the steam launcher

[deep sinew]

OHHH

that makes so much more sense

[worn pelican]

Are you using a vpn?

[latent glade]

Is there a way to turn lightning off during event maps? Im sensitive to flashing lights

[coral tusk]

There is no

Leave the room when this map begins. It will be the best decision for u

[latent glade]

Awwe, thats alright. Thank you des

[eager canyon]

Hey, sorry if the question's stupid 🥲
Why do some players have #0000 after their usernames and some have the usual random ones like #1883?

[slow dagger]

accounts that were created before tag system was implemented have #0000. ones that were created after get a randomised tag and if you change your name for first time too you will also get a random tag!

[eager canyon]

oh thanks for clarifying!

[coral tusk]

❤️

[eager canyon]

why does it say "You are not authorized to speak on this server." when i talk in chat? 🥲

also ill apologize in advance bc i know ill probably be asking more questions sooner or later

[pulsar light]

It's just a chat bug you can speak normally

Don't worry about it it's nothing bad

[eager canyon]

ohhhh okay,

ty!

[pulsar light]

Yw! and don't worry about questions it's fine to ask

[glossy ferry]

Can any mods help me with verification it gives me an error

[dawn sinew]

I just completed the F set and don't know what to do with it.

[split cove]

my account was permanently banned, but it was an unfair ban, the moderators didn't even go to inspect it, or put a map or anything, they just gave me a permanent ban while my mouse was dead.

[lyric compass]

Hi, there is most likely evidence from before you went afk

[split cove]

But the moderators didn't even check, they didn't put a map, absolutely nothing.

[lyric compass]

That is highly unlikely. Please DM me for more information

[steel summit]

how much fraises u receive after complete all F relics

[maiden anvil]

30 fraise coins

[mint lark]

hello! I have just sent a contact form regarding my account getting a safety ban 😅 would writing in here at discord help too? I do want to look at the game again after a few years of absence

[analog jay]

guys need help for fast any mod open now?

[split cove]

@cold iris Can I DM you to review this ban issue?

please

[maiden anvil]

you'll have to wait for a response 😔 if no one gets back to you after two weeks, please contact a staff member

[glad rose]

I heard people talking about only being able to collect 600 cheese a day from doing maps? Is this true or was I being messed with, because only a couple of messages before they were talking about a Transformice Plus

[violet palm]

No u cant

[maiden anvil]

on your behalf or on the behalf of someone else?

[plush isle]

LOL i was part of that conversation no it was a gimmick we were discussing for the concept of TFM+. there is no max amount of maps you can complete per day. there is a max on how many cheese coins can be redeemed per day (200) but no there are no limits on how many maps you can complete per day

[split cove]

@cold iris Can I DM you to review this ban issue?

[split cove]

@cold iris ?

[maiden anvil]

pinging a mod once is enough, please be patient

please message a staff member in the forums about your ban evading your ban here isn't allowed

you'd have to ask a staff member to manually verify you, I'm sorry 😦

@lyric compass ^

[dark aspen]

Message me on the forums with your discord user and Ill manually add it

[lyric compass]

I’m late again

[maiden anvil]

thank you both!!

[distant wyvern]

!mod

Banniduu#0000
Kobee#4936
Kromx#9289

ban them from russian servers

[steady coral]

How can I have my account verified?

[stone barn]

Read pins in #chat!

[night plank]

so can i use 2 accounts?

to "farm"

[maiden anvil]

yes

[quiet pine]

and 3 accounts? but not 4?

[astral ferry]

Yes 3 is allowed but nothing more than that

[turbid nymph]

tfm is not working w me

it loads slowly and when it reaches 100% the game frezzes

[glad rose]

Ok thank you, it was just tugging at the back of my mind and I decided to check.

[torn pollen]

You can contact me

[onyx gull]

....anyone here?

[coral tusk]

Just ask a question. When one of the mods is available, he or she will help u

[shy marsh]

How many players can a room have?

[summer sonnet]

were event chest clothing items drops changed? I used 2 fishing chests, and i dont have most of the items from it, but i got the two event clothing items in the first two I bought? Has it been changed so that you're guaranteed the items first or?

[mighty grove]

Hello Where I Can Report About Pepole That Bullying ?

Not Only Bullying Also Doing Harssment

[summer sonnet]

Send a report ingame! Click the persons username and select 'report'

[mighty grove]

I did alrady

but nothing helps sending report

Maybe change username ?

[mighty grove]

Any Staff Pls They Bullying My Brother

[proven forge]

How long do new furs usually go on sale ?

[mighty grove]

Hello ?

can anyone help me pls with my old account

[summer sonnet]

@cold iris can you help this guy? they started dming me about account recovery like 💀

[vast cargo]

How do u start a gallery on "fanarts", is it by just posting an image and it automatically creates one?

[shy marsh]

I think the limit is 150 right now

[final geyser]

So it's not a problem to do this?

[astral ferry]

No it’s fine, if you are event farming on 3 accounts it’s allowed, 4+ is not

[final geyser]

ok i wanted to make sure, nobody wants to be banned

[astral ferry]

Always better to ask questions

[slate iron]

^

so I'm not the only one :>

@fossil robinit's working now

@fossil robinI logged in as guest then signed in as my main

🤷‍♂️

[worn pelican]

#help message try this

[serene thistle]

how can I make it appear on my discord account when I play transformice

[maiden anvil]

you need to be playing the electron beta version (on steam)

[worn pelican]

Or you can manually add the standalone to the apps discord will display

[maiden anvil]

go into your game library, right click on the game, and go into the betas window

then when you launch the game, you'll have these lines in the options

[serene thistle]

okay thank you

[maiden anvil]

of course!

[shy marsh]

is anyone know why i cant activate any module in tribehouse

[wind rapids]

how do i appeal a ban ? i cant log in to my acc to post to the staff contact forum bc im banned 😭

[lofty merlin]

its bug I cant run my #ninja....

[steady coral]

how can u open 3 times transformice?

[worn pelican]

Steam + exe

That's two

You're somehow able to open the exe more than once

[steady coral]

oki, thx somuch

[slate iron]

when I go to change my name it says Forbidden

why is that?

[worn pelican]

On the server or for in game?

[slate iron]

in game

i have enough fraises

[worn pelican]

have you changed your name in the past three months?

[slate iron]

Nope

https://tenor.com/view/the-aristocats-marie-sigh-sad-cat-gif-17685775

[shy marsh]

tfm #ninja esports

[shy marsh]

probably will be fixed after reflesh page

[mighty grove]

Anyone can help me how i change password on account that stolen cause i trusted someone i was 9

[worn pelican]

I'd use the contact form to change the email

But if it's been years it might be a difficult process

[mighty grove]

he put his email its was 5 years ago

[worn pelican]

Might not have too much luck since it's been many years but you can still try

https://atelier801.com/contact

[south lance]

how am i supposed to enter the giveaway if i dont have twitter?? i cant find the tweet

[craggy owl]

You can use other account(s) to access the forum, or simply pm me

[iron orbit]

part of the requirements to enter the giveaway is to retweet the giveaway post, sadly you'll need a Twitter account to enter

[shy marsh]

Are there hotkeys for emotes?

[supple verge]

There are only hotkeys for the original 10 emotes. Anything bought from store or earned from a LUA/Event is in the menu if you press C/E depending on your settings preference.

[shy marsh]

What are the hotkeys for the original 10 emotes?

[supple verge]

Use the top row of number keys ^^

[shy marsh]

Those are emojis, I'm asking about emotes such as the dance emote

Do those have hotkeys or do you have to manually click them every time?

[languid venture]

c key is confetti idk about the rest

[supple verge]

Ah, my bad. No, those don’t have hotkeys. The only one that does is the one Ashley mentioned ^^

[maiden anvil]

(psttt lua is not an acronym )

[supple ingot]

LUA is often giving some bugs of simply not loading any scripts, this hinders the development of events in the tribes, in which we have to submit to other functions, are you staff already aware of this? It's getting annoying every day not being able to run a script... and our players are disappointed.

[lofty merlin]

Top2 ninja what can I do 🥹🥹🥹

[slim zenith]

i need help