help

[north belfry]

:/

[naive rampart]

Why are players dogpiled, silenced, and called "annoying" for asking for help... theres no way this is real

[solid bluff]

I said I'd be deleting messages until everyone calmed down. It's impossible to have a discussion like this because no one is listening to the other side. Like I said, to feel free to PM where i won't get dogpiled by 5 people

[candid cradle]

we are not talking about the same thing

[naive rampart]

Why is it ok for mods to dogpile players but players can't back up those who are getting dogpiled

[worthy wolf]

Yeah I’m sorry but they are active in game as well and if you talk to them about it they can most likely handle it whenever they get the chance to get on

[hallow tangle]

Why don't you have a split screen if you're trying to work/check here

[cosmic silo]

In situations like this would video evidence (eg. Phone recording laptop screen with button clicking to verify) be helpful?

[leaden crow]

We aren't mad we are expressing concerns and problems

[solid bluff]

Both sides are dogpiling, which is bad. Not my point

I don't work at a computer

And many jobs don't allow phones

And it's really annoying to type a lot on mobile

[maiden anvil]

I'm ... not sure, unfortunately I'd double check with a mod if those are accepted, but regular screenshots are not. sorry I can't be of much help

[hallow tangle]

Kat, put your phone and/or Discord on mute.

Not that hard.

[leaden crow]

Maybe promote people who actually do their jobs idk just a thought:V

[solid bluff]

I thought you wanted a discussion?

[worthy wolf]

It would probably be beneficial for someone who does have the time to deal with this situation to answer.

[hallow tangle]

We literally finished

[worthy wolf]

Liam said their dms were open as well (again)

[candid cradle]

id like to know how long deskdrawer was banned for

if you can tell me

[worthy wolf]

They’re not allowed to give out those details

[north belfry]

can i pm you then

[hallow tangle]

Roes why r u minimodding lmao

[solid bluff]

We can't share info about others mutes for privacy reasons

[worthy wolf]

Unless you’re the owner of the account

[leaden crow]

💀 frr

[balmy sleet]

Heyo!

So, for some reason, I don't seem to be able to succesfully send a trade with a specific person, nor can the specific person succesfully send a trade to me. I can trade normally with anybody else, and so can the other person, but when I click or he clicks "trade", doesn't matter If I'm sending it or he is, with the trade button nothing happens, if anybody is able to help with this and answer this problem, please ping if possible. Thanks!

[worthy wolf]

Common questions and situations

[candid cradle]

im not the owner but deskdrawer said some weird stuff so its understandable for me to want to know but if you cant tell ok i guess

[lyric compass]

Yes — this can be helpful. Please DM privately though so not all players gets exposed to potentially serious, harmful content.

[maiden anvil]

are you using the same network?

[balmy sleet]

yes

[maiden anvil]

that's why

[naive rampart]

Why won't you answer why your pms are off but you ask us to pm you for concerns :(

[cosmic silo]

Will do thanks for the clarification

[solid bluff]

Others have been able to PM me, not sure why you can't

[maiden anvil]

I think sending them through letters works, but don't quote me on that

[charred acorn]

Letters work!!

[maiden anvil]

check your own message settings

[charred acorn]

I have to do that with dima!

[balmy sleet]

oo I see, yes mails work indeed! But I can't mail things like seeds that I want to unfortunately haha!

Thanks for answering!

[north belfry]

i sent u a friend request

[shy marsh]

i said earlier, if you have a concern and i’m online, ping me and we can discuss in dm’s. i have them off for a reason, but do not mind adding you/turning them on to get something sorted.

[naive rampart]

i was referring to kat on behalf of someone else bbut i appreciate the clarification

[raw ermine]

You guys are always welcome to ping me too for help but I just can’t promise that I can get online. This is my last day of work, though before I head back to university so I may be more readily available. EN had been a bit rowdy the last couple weeks and I apologize that you do not feel we’re doing a sufficient job. We’re doing our absolute best as volunteers to contribute when we can

It’s just really difficult to give time sometimes because things can happen throughout the day that can be crippling, and the last thing some of us want to do is log in and deal with things that are even more sad

[worthy wolf]

I pinged

[raw ermine]

Moderation on tfm just isn’t as easy as it seems

You just don’t know until you do it

[worthy wolf]

It was poorly worded but I meant in chat lol

I think you’re doing great though. You talk people kindly. You’re not rude or sarcastic or antagonizing. And you try.

[raw ermine]

We’re all human and we slip up and make rude comments, but have the expectation to be perfect :P

Anyways this is the help channel

[hallow tangle]

Agreed. :)

[raven plover]

i need help

[worn pelican]

with?

[raven plover]

i forgot my password

when i try to receive in my email show message "non-existent player"

[worn pelican]

is the account made after 2017?

cause you need a tag after that point

[raven plover]

2011 or 2012

[worn pelican]

so unless the name was changed, even then, it should be there

the tag for the original name would be #0000

if it requires one

this would help too

http://atelier801.com/contact

[raven plover]

i never change

[hushed veldt]

will do that once I'm back home (tomorrow)

[south lance]

person saying bad things in e2 v1 and accounts saying very offensive things in e2 cafe theres no mods plz

[merry jewel]

cheating (m500#9049)

[errant summit]

Hola buen día algún moderador con el que pueda hablar necesito ayuda

hello good day any moderator who could answer me a question please?

[worthy wolf]

puede hacer ping o enviar un mensaje direct a uno que esté enlínea

Fairly positive I said that 70 percent right lol

[shy marsh]

i can't foun verified chanel

[worn pelican]

How to verify is pinned in #chat

[naive oracle]

I lost my e-mail because of I was young when I was creating my account, but I still remember my Login and password what I should do if I wanna change my Nickname but can't gain the verify code? Please respond me <('v')>

[lyric compass]

http://atelier801.com/contact

Category: Email change

[naive oracle]

Thank You

[lyric compass]

You’re welcome!

[twin dome]

Hello

[worn pelican]

Go international and back

That usually fixes it

If it's bugged that is: ie your messages are still sending

[mossy elm]

dumb question but how are you supposed to slide when you morph into like a plank/box? or is that just a sometimes glitch thing

[hardy reef]

You'll only slide if you already have decent momentum

[worthy wolf]

@gloomy zinc whenever you have the time would you shoot me a dm?

[gloomy zinc]

wattup

[cedar tiger]

So i might discovered a bug but whenever i get a bug ( ladybug? I dont know how they say in english. ) it doesn't show in my profile that i have now 6/10 bugs, it shows that i still have 5/10.

[maiden anvil]

are you using the ladybugs?

[cedar tiger]

Sometimes

But this time i didnt use it

[maiden anvil]

i think the adventure points only count the times you use them, not the amount you collect

[cedar tiger]

Oh i get, thanks for helping.

[maiden anvil]

np!

[worthy wolf]

Just seeing this sorry, mind dming?

[vague quiver]

why is one of the perms for the Atelier 801 bot to join servers for you?

[spark abyss]

the bot doesnt actually do it, all bots have that permission enabled once you invite them on a server so that they link with your account, not fully sure what happens once you create a bot that asks for that tho so shrug

[vague quiver]

not all bots, but it is one of the perms, I just find it strange since i don't see a reason for it

[spark abyss]

weird i guess

[worn pelican]

Probably to connect your account easier to other A801 servers like deadmaze and mapcrew etc

That would be my guess

[spark abyss]

doubt since you have to reverify once you leave the server

[edgy cliff]

Hello, does anyone know where I can get the tfm flash link to play in flash player?

I forgot where I first found it

[edgy cliff]

nvm I found it, If anyone is also looking for the Adobe Flash Player projector url / link it's: https://www.transformice.com/TransformiceChargeur.swf

[shy marsh]

Probably an unfinished feature then

[vague quiver]

I don’t know having the ability to join servers for users seems invasive

I’m not saying admin would misuse the bot just doesn’t really sit well with me knowing a bot can do that

[shy marsh]

For me it only shows this

[vague quiver]

Weird

[shy marsh]

I guess they removed it the last year and that's why I don't have it, but people verified before the removal granted that permission. I don't see them using it for anything, but if you're too worried about it, you can remove the app and re-verify to update the perms

[stray lark]

i think if it connect with non-discord / off-site stuff, it has it. another website that i use has that as well
as long as im not actually joining random servers because of the bot... i dont really care tho

also if anyone ever wants to play mtg with me on untap.in.... 👀 lmao

[shy marsh]

Nope, the app selects what permission ask to the user , but it probably was an unfinished feature to connect their games and they decided to remove it at some point after discarding their plans

You can deauthorize and it should be fine since you're already verified

AFAIK Atelier801 doesn't use that Discord App for something else than verification

[stray lark]

https://tenor.com/view/ru-paul-rpdr-drag-race-meh-gif-14139795

like i said, if it aint actually joinin servers for me.... i dont care. but good to know!

mystery servers suddenly start popping up 😳

[shy marsh]

Aah, yeah 😅 I was talking to Heloangles but I did two messages in one, my bad

[charred acorn]

Uh hi...I need a mod help

I tried buying a 20 dollar package and it didn't go through ;; taking my money

actually lemme try again

[stray lark]

oh no !!!!! :(

[charred acorn]

NEVERMIND I FIGURED IT OUT

IM SO SORRY

[stray lark]

oh?

[charred acorn]

I got so scared

I've never gotten this error before

[stray lark]

kjfhdg was about to ship you to the contact form, mods arent allowed to touch cash money 😔
glad you got it!

[ripe lark]

I am too

[charred acorn]

Oh i had mini panic attack

It was in the steam wallet thank god

[charred acorn]

also uh!!! theres a person hacking in v1

[worn pelican]

Doesn't surprise me

Tho mods prefer to keep reports in game

[charred acorn]

Sorry!

[rustic wyvern]

I have a question. Top 10 players on Hall of Cheese leaderboard gets only badge and that's all?

And these top 10 players gets the same badge (for example on defilante leaderboard) without differences on badge (like symbol which informs that player got for example 5th place or something like that)?

[lofty scroll]

I need support

[raw ermine]

What’s the issue

[slow frigate]

this is the only a801 server that uses the bot for verification

btw

[halcyon hatch]

Hi how we can put a spoiler on a picture pls?

[mossy canyon]

Where can I report these mods?

[snow plaza]

If you mean in Discord, you have to attach the image from the + and then click on modify attachments, and you will find ** Mark as spoiler** then save and send it. (PC Version)

[whole ore]

Mobile version 📱 :
Press the + button, attach the image you’d like to send, click ON the image while it’s attached, press mark as spoiler, last but not least: send it! There you go

[stone barn]

Anyone has any idea how should i fix this?
Roles are all over the place (I'm pretty sure verified should be under modo etc)
I used @/Deleted#3917 profile as an example

[maiden anvil]

it's a phone thing, they show up fine on the computer version

(they all show up in alphabetical order on my phone, for example)

[stone barn]

Right, they show up fine on the computer
Before i updated discord everything was fine so i thought it's possible to fix somehow

[maiden anvil]

i think it might be thanks to that update really you could always try to send them feedback

[pastel sand]

yeah this has been happening to a ton of people on discord over the past week or two

[whole ore]

Yup got the same issue on my phone. On my pc it works fine.

[halcyon hatch]

I'm on mobile but thank you

[halcyon hatch]

I don't have the Mark a spoiler

[snow plaza]

You have to click on the image to view this.

If the issue still exists, be sure to update the Discord app to the latest version.

[whole ore]

I will send a screen recording in DMs

[halcyon hatch]

Ty @snow plaza and @whole ore I found it ty

[shy marsh]

what is the skill to increase the range u can summon things?

[shy marsh]

tysm

[vagrant karma]

So question about the Discord connecting/linking to your tfm account. I already had my old Discord account connected to my current tfm account but I lost complete access to the account. Would I be able to connect my new Discord to my tfm? Or is there a way to remove my old account linked?

[maiden anvil]

we can remove your old account from the server if you'd like :>

[vagrant karma]

Yes please! It's @shy marsh

[maiden anvil]

done

[vagrant karma]

Thank you so much

[faint shadow]

Isn't there a mod to look at the reports on the turkey server?

@lavish thunder

[humble mango]

How do you get transformice on mobile? ( iPhone 12 )

[white fiber]

andriod

[humble mango]

Oh

So technically I can’t play

[white fiber]

if i am not wrong its only for andriod

[stone barn]

How can we get in on phone tho?

[sinful grove]

Omg i wanna get tfm on phone but sadly, its not availabe on phone anymore

It was called run for cheese?

[maiden anvil]

no that was a game

I think people use puffin to play on android but it can be..........Messy

I personally wouldn't recommend it tbh

[sinful grove]

well, sometimes it would useful for me if i wont have my laptop with me for a while

[pastel sand]

you could try it, but imo it was only usable for chatting/cafe. trying to move on puffin was a nightmare on it's own sometimes

[worthy wolf]

Tfm on puffin is hella harf

[lavish spire]

How often do the event maps spawn? (Garden/under the sea event), is it by maps played or by playtime? And does every item in chests have the same chance to get?

[hushed dust]

What is the "Gleany" title supposed to mean..?

[normal flax]

doesnt work

[shy marsh]

None of them work?

[normal flax]

Nop

[shy marsh]

I don't know then, I haven't had those issues

[sour portal]

tfm have any other form of payment besides paypal?

[astral dagger]

hello, how I can find helpers on the game?
chat commands or smth

[magic skiff]

You can pay with steam wallet

[stone barn]

when do daily quests restart?

[sour portal]

Thank you

[meager thorn]

How can I see which item is on sale in discord ? Is that a thing still?

[maiden anvil]

atm you can't, the bot is unavailable 🥺

[meager thorn]

Aweh :(

[glad rose]

Is there a way someone can try become a funcorp member?

[marble wren]

you should look out for applications of your community and apply when they are open ✌️

[glad rose]

Ok! thx

But where do I find the applications?

[clever onyx]

when will audino fur be back on sale

[marble wren]

keep an eye on your community funcorp thread on the forum! they should be pretty easy to find (i think they are also annonced here on discord so you could also look here)
most communities open their applications when they are in need of new members, so maybe once in 6 months or so

[glad rose]

Ok! Thx again

[sinful grove]

some one get the bleach 😭

[stone barn]

Oh no

[subtle kelp]

im pretty sure liam was deleting smilesss comments like 20 minutes before banning them i dont rlly get that still

did u delete it 😭

wait ummm am i not allowed to post cafe things

[halcyon hatch]

How we can remove a password on a room pls?

[neon veldt]

i think its ./pw

[halcyon hatch]

Okay I go tested

It's working ty

[neon veldt]

yay!

[brazen zinc]

Hi @ashen lichen i see you are online so apperantly i got hacked can you maybe help me

Or @proud cypress

...?

[maiden anvil]

hi :> you can send in a contact form here https://atelier801.com/contact

you need to write it in english

[brazen zinc]

Yes ofc! Thanks

Excuse me

There type "tool" what do i type there cuz im confused

[maiden anvil]

what language are you using the forums in?

[brazen zinc]

Im bulgarian and it type it to bulgarian

And kinda dont know english good i apoligise

For asking such a dumb questions

[maiden anvil]

it's okay! don't worry, we're here to help

[brazen zinc]

I Will try to change it to english

[maiden anvil]

is this the part that's giving you trouble?

[brazen zinc]

Oh it type subject

Wait why do u have the bulgarian word

[maiden anvil]

I switched my forums to bulgarian to try to see where the problem was 😳

[brazen zinc]

Hahaha

[maiden anvil]

for the category, you can choose Other

[brazen zinc]

But what do i type on subject

[maiden anvil]

account recovery

[brazen zinc]

A tt

Ty

Ok im done

I think you guys should recive my mail

:>

@maiden anvil

[maiden anvil]

good luck!

[brazen zinc]

Thanks i would like to check it out :)

U can always dm me :)

[maiden anvil]

admins are the ones who handle the contact form, but if you don't get an answer within two weeks feel free to contact a staff member

[brazen zinc]

Okey

I really want it back

Ty anyways tho

Can i only as where do you guys Will reply to my message?

[raw ermine]

Email

[sick gorge]

Quick question- Are we permitted to advertise art commissions (specifically for fraises but for regular cash too) in the #fanart channel? That's what people seem to be doing but I basically just joined so I wanted to double check

[glad rose]

None has ever gotten told off for it and it's where most people do it, so I'm assuming yes

[sick gorge]

Okay, thank you! ☺️

[glad rose]

Np!

[glad rose]

I can't pick up water cans, seeds and so on

[shy marsh]

Hi I tested the tfm mobile version but I can't move the shamans items. Anyone has it and can help me?

[hollow bronze]

is there anyone i can contact to discuss a sanction i received?

[maiden anvil]

https://atelier801.com/topic?f=6&t=891384

[brazen zinc]

okey

[brazen zinc]

i found the problem so the hacker that hacked my 2015 account changed the emai so i cant change the password

[stone barn]

how do i change font/fontsize in tfm? and what't the neutral fontsize in tfm?

[spark abyss]

/font fontnamr

/fontsize number

verdana 12 is the neutral for tfm

[stone barn]

thank you

[shy marsh]

Can I talk to the manager, I wonder if they can help.

hey Mod

HEYYY HELP!

HEY ADMİN

HEYY

HEYYYY

[bright burrow]

help!!

what happened?

will it stay like this?

[vocal sparrow]

the super rare map below 0ft event

[bright burrow]

fr

[shy marsh]

I can't see vc

[maiden anvil]

you need to verify

[shy marsh]

anyone BR can help me?

[red bridge]

O que você precisa?

[shy marsh]

uma pessoa tava xingando todo mundo do server

[red bridge]

Usou o /report?

[shy marsh]

sim

[red bridge]

Acho que então só tens que aguardar até um mod verifique a situação

[shy marsh]

entendi

[sinful grove]

we forgot my lil sisters account's (Lillenyo#4630) password, may i know a way to check it?

oh never mind, i got it, i just forgot that i wrote the password in capslock when we were creating the account

we got it now, but i still would like to know if theres a way to change the password.

[shy marsh]

You change it via the email linked to it, I think also to access it you need to go to the forum

[hollow oar]

Hello

I would like to ask about my account which got perma banned

Is there any way to return the furs to a new account

[drowsy oracle]

Hi

[spark abyss]

no

[raw ermine]

No

[hollow oar]

Starting from the ground up then..

[woven halo]

is there a place where i can suggest items for in shop?

[spark abyss]

#item-suggestions but verify first

https://staff.atelier801.com/discord

[woven halo]

tyty

[chrome umbra]

how do i view my old outfits from dressroom site

nvm i download it and it workd

[dark hound]

@shy marsh help?

@candid atlas help?

@velvet crystal um minutin privado:

[iron gyro]

i know theres a place called tranformemes

but i cant find it

[iron orbit]

you probably need to verify first, check the pins in #chat

[iron gyro]

ah yes.

thanks

what in the goddamn fuck.

[iron orbit]

np!

[iron gyro]

i thought simple things were in the pins

not a essay.

[paper berry]

how many people do i need to get survivor coins?

[mossy tapir]

Hi, what date the garden event ends?

[stable lance]

8 september

[mossy tapir]

Thx ✨

[eternal spade]

is this a bug?

[coarse girder]

no, you got 8/8. just wait for another map and start all over again

[eternal spade]

oh thanks it worked now

[coarse girder]

np

[stone barn]

I think it's 6 like everywhere else

[shy marsh]

Definitely 6 unique IPs

[placid nymph]

I want verify

[maiden anvil]

https://staff.atelier801.com/discord

[placid nymph]

Ty

[torpid cedar]

what happened :(((

how i can repair this

[slow dagger]

Refresh your wifi? If not, u can give this a go #help message

[torpid cedar]

not working

[shy marsh]

i have the same

[slow dagger]

Ah. I don’t know. Only times it happened to me I done that, or just waited a little bit for it to fix itself.

[torpid cedar]

i was on top model while this

[slow dagger]

You can use vpn changer in meantime if you want. That also worked for me. ^^

Or maybe this? https://hide.me/en/knowledgebase/how-to-reset-network-in-windows-10/

Only other solutions I can think of, sorry :(

[torpid cedar]

im kinda scared doing this but ok

[slow dagger]

Not needed to do if you don’t want. It’s all up to you. I hope it works eventually for u tho rip

[lavish spire]

Are all items that are not currently in the shop considered collector items?

[slow dagger]

If they aren’t in shop, then they are collector. But some are also event reward items too.

[lavish spire]

How do i know if an item is event event exclusive?

[spark abyss]

check the wiki or ask here

[harsh smelt]

Vreun moderator ro online?!

[formal mica]

I made a script that lists everything in tfm.get.room.playerList["Davidcerq#0000"] and it has 3 things wrong:

language
int > change to br

tribeName
-rea 801 > change to Área 801

community
en > change to br

Can anyone help me with these changes?
https://prnt.sc/3W2Y9lyII_rb

[stone barn]

Żeby móc tam pisać musisz się zweryfikować

https://staff.atelier801.com/discord

[shy marsh]

Hello, I have a problem of account loss in tfm

[whole ore]

Use the contact form for account recovery, email change, fraise payment issues: https://atelier801.com/contact
💗

[shy marsh]

Thank you merel

[shy marsh]

when i launch the steam game, it stays in the loading screen and it doesn't load! there is a pic of a mouse eating cheese on a 0% loading bar

[calm ore]

bad conection

[shy marsh]

other games and everything else is working fine

[next tartan]

try with this #help message

[bleak vortex]

mod currently investigating however has anyone else experienced issues with totems the past week >

my totem no longer shows on screeen to other users only to me i have tried logging in and out , remaking the totem and changing my skill levels

but i basically have no totem to use while shamming the only thing that she said is showing on screen is the anvils

if anyone would like to come and see what it showing for them im currently in room .

/vanillabonsai trying to fix the issue

another thing to note this has been an issue for 6 days now with no apparent fix for my account

however it also seems different parts of the totem are showing for different users also as some see nothing at all and others are seeing nails or anvils

[shy marsh]

Hello dear administrators, I need urgent help because my account was stolen by giving the code to change the email address of my account Gikill#0000

the mouse that stole me from nickname Meester, I hope it will be possible to find my account, I have proof on my email that it belongs to me

Thank you for your attention and your help I hope

He will do anything with my image I'm really disgusted, if I can get help asap, you have my sincere respect

[merry depot]

no me deja habrir steam

[iron orbit]

hi! try writing a contact form to recover your account: https://atelier801.com/contact
the response time is up to two weeks. if after two weeks you don't get any reply, feel free to DM me and I will nudge em for a reply. best of luck ;o;

[shy marsh]

hi! how long would it usually take to get to 5000 cheese?

[mellow talon]

uh what's this, is this okay-? I can't see the weekly offers-

[shy marsh]

It's a bug, check #bugs-and-errors-old

[shy marsh]

The game isn’t loading xd

[robust seal]

yes thank you, not loading for me too

since last 2-3 hours

[sullen stump]

hi 🙂 the moderators (other than the forum ones) can you see other players' private messages on the forum?

[magic skiff]

Private messages on the forums can only be seen by sentinels if a message is reported.
Moderators will not be able to see them at all

[fierce mantle]

hey i've had the issue of people's outfits not appearing unless emoting (including mine) for 2 days now, relogging doesn't do anything, is there anything i can do ?

[marble wren]

do you have any customizable items on you? try changing any color slightly (or remove one item from your outfit) and see if it helps

[fierce mantle]

yeah, ill give that a try thanks

[balmy sleet]

Heyo! Is it possible to find a map through someone's username?

[gray token]

there's a user called Vkz#2858 that spams racist slurs and it was done in an international survivor room, but he left the room.

[fierce mantle]

still have this issue after uninstalling the app and reinstalling, no clue what to do lol

[chrome flint]

@lean oar aceita pedido de amizade, preciso da sua ajuda

[bleak vortex]

how do i get permisson to talk in other channels XD

[magic skiff]

You need to verify
https://staff.atelier801.com/discord

[bleak vortex]

thank youuuu

[coral rune]

Hello, can I ask if I can get back the nickname I had first? with #0000 ?

[stable lance]

No

[gloomy basin]

is there a place here for trading? if not, what's the best place to trade at?

[exotic sleet]

Usually people trade in #events

Or #chat but that gets flooded easily

[gloomy basin]

ty

[shy marsh]

hacker in bootcamp Etsyoutube#7078

[shy marsh]

help

I wanna verify my acconut

[maiden anvil]

https://staff.atelier801.com/discord

[tawny narwhal]

help i want a beast burger 1 dm = 1 chance....

i have 20 kids to feed mane....

[vast marsh]

lua code doesn't run and console won't show up

[vast marsh]

it won't fix

EDIT: after 3 hours, it's finally working back.

[last tide]

I can't log into my account, when I typed the gmail + the correct password it said my password was invalid
Bc of this problem I created 2 accounts but I can't log into them either

[last tide]

"C_the_lovely #1415
C_the_l0vely#6580
C_th3_l0v3d#3213"

i would like to delete the last two aswell

[iron orbit]

I don't think deleting accounts is possible :( have you tried resetting the password?

[last tide]

I tried but when I typed my emial and account name it said "this user doesn't exist"

[last tide]

okay, I logged back into the last one (C_th3_l0v3d)

[novel scroll]

If I don't buy strawberries on Steam, will I get + strawberries as a gift?

[last tide]

the validation link doesn't work for me ( #rules-and-roles )

[eager fossil]

they say invalid email but thats not possible

[hardy saffron]

@stuck musk

[coral rune]

can I get my original nickname back?

[drifting briar]

can chest consumables give you things that you already have?

[spark abyss]

no

[last tide]

Nvm it worked

[blissful path]

I don't have a verified role

[shy marsh]

the mods arent doing anything they arent banning anyone or muting, cmon dudes

someone is being racist and someone is spamming, ive been reporting them for like 10 minutes nothing is happening

cmon guyuys???

@gloomy zinc

do something guys

[wide sundial]

You're not gonna get anything from talking like this and pinging mods, the best you can do is to wait until some mod checks in-game

Remember your report isn't the only report

[stone barn]

You need to verify
https://staff.atelier801.com/discord

[stone barn]

Everyone who is supposed to get banned/muted will get, you need some patience, you're not the only person who is reporting something

[gloomy zinc]

afaik the report was handled

[lethal kettle]

i need unban :C

[iron orbit]

what community are you from?

[lethal kettle]

spain

but I can speak in English the mods in Spanish do not respond

[iron orbit]

send a forum PM to one of the moderators here https://atelier801.com/topic?f=5&t=807135&p=1#m3

[lethal kettle]

offline

I sent you a message a few days ago

[shy marsh]

any mod

here ?

need help

???????????

[covert sail]

I need help

from a moderator

or an admin

pretty serious situation

[stable lance]

[covert sail]

what is the help channel for

I have received 0 help so far

[marble wren]

i would suggest you to state what you need help for in your message
if it's some private matter then just pm some moderator and wait i guess

[covert sail]

@winter citrus@magic skiff@subtle pike@raw ermine@soft knoll@dark aspen@shy marsh@proud cypress@hidden crest@wild scroll@potent lintel@delicate pasture@trail haven@shy marsh@devout pier@lunar anvil@granite loom

I don't care which one of you responds and helps me out, but basically I wrote a ticket and after I submitted it, it said that I should wait 2 weeks for a response, and if I want to receive an answer sooner, I should notify some moderators about my ticket.

[dark aspen]

Contact forms may take two weeks for a response. If you havent heard back by then, you may reach out to one of us for assistance.

[covert sail]

I wrote one last year

I didn't get a response

Ever

[dark aspen]

Feel free to send me a PM

[magic skiff]

[sullen moss]

I need a mod to contact me in dms

[sullen moss]

@gloomy zinc

[outer timber]

Will pride items return on 23rd August?

[shy marsh]

can a mod please pm me, i need to ask a question

[next swallow]

What is the next promo fur?

[royal hare]

@austere locust hi, Survivor map category has not been reviewed since 28.02. Why?

[candid cradle]

hi mods! could u please tell me why you will mute and possibly even ban people for calling someone out on their disgusting behavior but will allow a pedophile to interact with minors on a kids game and immediately delete any evidence of them openly admitting it? answer quickly.

https://cdn.discordapp.com/attachments/995850058962575380/1005963218872701069/necrorpejatekt.PNG

[hallow tangle]

Why are mods deleting comments on Café? Is there something I missed?

[devout jasper]

Hey ur mods just deleted a topic that was called "mods delete this topic if you love pedophiles"

Might wanna investigate that IDK

👋

[rugged trail]

interesting

[candid cradle]

i think its kinda weird that you will defend literal pedophiles but wont defend the children they are going after

[rugged trail]

i also think it is very funny how y'all will let people admit they're pedophiles on cafe but then delete any responses including screenshots of the person admitting it 🤔

just a little silly

a bit hehe funny

[candid cradle]

oh and if that one screenshot was not enough for you heres more

https://prnt.sc/KO6-Tk1WtxaE

[rugged trail]

you guys do realize that people could actually report your game to steam for enabling pedophilia & actively choosing to do nothing about it because it goes against steam's guidelines right

and then your game wouldn't have a platform

i think that's funny

[hallow tangle]

I think that’s the end goal mate

[candid cradle]

mods get it together

pedophiles getting banned for 3 days isnt going to magically change their behavior

[raw ermine]

We will delete clickbait titles, as accusing us of being pedophiles and the topic itself is inappropriate. It has nothing to do with the individuals on the mod team themselves.

[high kiln]

can i know why i got banned ?

[vocal sparrow]

making a topic saying haha if u delete this rule breaking thing ur (insert thing here) is not the gotcha you think it is

[woeful prairie]

https://atelier801.com/topic?f=6&t=891384

[woeful prairie]

whoever knows what the next fur is can't tell you about it

[royal hare]

@mental furnace hi, Survivor map category has not been reviewed since 28.02. Why?

[last tide]

is there a way to change my name on alter 801?

[shy marsh]

Please enable tombstones for survivor again, it was removed for other modes, survivor shouldn't be collateral damage. Survivor is literally kill or kill others. I would much prefer to use a tomb and kill 2-3 others than go down alone.

[last tide]

nvm found it

[dark aspen]

#suggestions-old

[weak hare]

help

[weak hare]

W deceo verificar mi cuenta

[maiden anvil]

https://staff.atelier801.com/discord

[covert sail]

@winter citrus@magic skiff@raw ermine@soft knoll@shy marsh@hidden crest@gloomy zinc@wild scroll@shy marsh@delicate pasture@wise breach@trail haven@lunar anvil

I sent a form, and another mod confirmed that a reply was sent back to Me, but I never received it

[magic skiff]

...why did you need to ping lots of mods

[wise breach]

Did you check the spam inbox?

[covert sail]

Yes I did

Nothing

[covert sail]

So that I have a guarantee that I will get assistance in a flash

[magic skiff]

🤦‍♂️

[covert sail]

Like please guys I am trying to get my 2012 account back

The mod I have been in contact is busy right now

I need someone else to help me out

[winter citrus]

Please only ping one mod at a time :(

[covert sail]

Alright but just help Me out

[winter citrus]

Plus you should ask the mod who already gave you assistance

[covert sail]

He is busy in real life

[wise breach]

None of us will be able to help you right away, so there's no need to ping every single mod. It would be better if you keep in touch with the mod who is helping you out or contact any other mod from the same community, just one.

[wide sundial]

Maybe check spam folder (?

[covert sail]

I did. Checked the spam folder, trash bin. Nothing.

The moderator said this morning that a response to my form has been sent

[wide sundial]

Are you sure you submitted the forms with your actual email?

Maybeee you mistyped your email

[covert sail]

Yes, the moderator asked Me to what E-mail should the response should go

[covert sail]

I didn't

[wide sundial]

Wait but um, you sent the forms to a mod..? Or you used atelier801.com/contact

[covert sail]

Atelier contact

[wide sundial]

I'm lost rn

Ah

[wise breach]

May I ask the name of the mod you're talking to?

[covert sail]

Garry

[wide sundial]

Ratacpro

[shy marsh]

[soft knoll]

The team handling the contact form will look into it the mod who helped you has already notified them

[wise breach]

Okay, so they've already messaged the people who answer the email forms about your issue. You'll have to wait until tomorrow and check your email inbox again.

[covert sail]

I submitted the form to atelier but I kept in touch with Garry because I had a few questions I wanted to ask Him. Yesterday our conversation ended, but today He just sent me that they replied to my form

But the reply was nowhere to be found

[covert sail]

Oh, that makes no sense but I guess....

[soft knoll]

They have regular working hours so they are not available 24/7

[covert sail]

Yeah but if the reply has been sent why hasn't it arrived?

[wide sundial]

Well you can do nothing but wait rn

Just

Yeah, just wait til tomorrow

[soft knoll]

I have no idea but they will look into it tomorrow

[covert sail]

@wide sundialImma DM You what Garry said

[wide sundial]

No need to

[covert sail]

This channel needs imagine perms

[wide sundial]

I'm just a normal player lmao

[wise breach]

Yeah, you messaged Garry about your issue and he got in touch with who he needed to message. Like I said before, you now need to wait until tomorrow and Garry will let you know if there's anything else you need to do.

[soft knoll]

just be patient please

[covert sail]

Alright

[wise breach]

None of us will be able to help you speed up the process any further because there's nothing we can do about it. Garry did what any other of us would have done as well.

[covert sail]

Thanks for clearing things up.

[wise breach]

Like Don said, you now need to be patient

[covert sail]

Also the account I am trying to get back had a high level since I last remember

But when I search it up on atelier it says level 1

[wide sundial]

That's a bug

Don't worry

[covert sail]

Oh

[wise breach]

No problem! Let us know if there's anything else we can help you with. Just remember to ping or message only one mod about it

[covert sail]

Sure thing. Also one more question

[wide sundial]

Maybe Rata can explain you better but I'd say the level thingy is a bug

I've seen that many times

[wise breach]

If you are talking about the level on the forum profile, that one is not your in-game level. That's your forum level.

[wide sundial]

Anyway he can check his level in-game

typing /profile yourname#tag

Oh then I was confused, there was a bug related to your in-game level on your cheeseformice profile, when it was working (sadge)

[wise breach]

Sure, what is it?

[weak hare]

@Cate#0095 ayuda puedo hablar un momento en privado con usted?

[hardy saffron]

@maiden anvil

[maiden anvil]

my spanish isn't great

@iron orbit

[iron orbit]

ella no habla español pero puedes hablar conmigo si quieres

[maiden anvil]

thank uuu

[iron orbit]

i gotchu lov

[pliant tide]

Polyglot moment

[worthy wolf]

Me habla español muy peqeuña anque lol

[raw ermine]

@weak hare 🤍

Done qt

[iron orbit]

Deli pro

[weak hare]

Gracias 🥰

[sour portal]

Hi I'm sorry to bother about it rn but I still haven't received the giveaway prize (antelope fur) and I'm a bit worried...

[dark aspen]

It's fine. Just give it a few more days. You will receive the prize.

[sour portal]

Oke! Thank you

[wheat frigate]

Is there a moderator who can help me access my account?

[stone barn]

Will my tag stay the same if i'll change my nickname to one nobody owns already?

[slow dagger]

Yeah. But, if someone has the same tag as you and you try change it to their name it won’t let you.

[stone barn]

Thank you!

[shy marsh]

[covert sail]

Still no E-mail

._.

[covert sail]

@wise breach

See? When I ping one moderator I have to wait

[wise breach]

I'm at work right now

[brazen sparrow]

@iron orbit Hola, una pregunta: ¿Donde puedo preguntar pedir ayuda para pedir que remuevan un baneo? mande el ticket para apelar al ban ya que soy la persona propietaria de la cuenta pero aun no he tenido una respuesta de ello. Gracias!

[sturdy stratus]

normalmente se tarda algún tiempo en obtener una respuesta.... ¿cuánto tiempo has estado esperando?

[brazen sparrow]

Ah jajaja en ese caso seguiré esperando, apenas 2 días pero me interesa lograr entrar a mi cuenta para comprar las pieles nuevas que habían puesto jaja

Solo espero que no tarde mucho ya que no quiero perder el contenido nuevo

[sturdy stratus]

buena suerte n eso ^^;

[brazen sparrow]

@sturdy stratus Gracias, una ultima consulta, en hipotético caso de que no llegase a recibir ayuda. ¿Que podria hacer?

[maiden anvil]

it can take up until two weeks for a response from the contact form, so you can contact a staff member after that time has passed so they can help you

[sturdy stratus]

^

puedes pedir a un moderador que lo investigue :D

[brazen sparrow]

2 semanas okey muchas gracias! @sturdy stratus @maiden anvil

[sturdy stratus]

🙏

[shy marsh]

TFM not loading

It's been the same for a while now, either it loads up and is stuck at 0% or it's the blank white screen

Other flash standalones don't work too

[brazen sparrow]

Que haces jugando ahi jajajaj wtf juega desde steam y no tendras problema

[shy marsh]

no me gusta jugar en steam, el standalone no me conviene + el scroll me parece raro

Google translate so i apologize if i got it wrong ^

[iron orbit]

@sturdy stratus pro!! thx I was drawing :]

[sturdy stratus]

[shy marsh]

i tried steam transformice now

same error

0%

[brazen sparrow]

Que extraño desde que acabo Flash yo juego en steam y jamas tuve algún problema

[shy marsh]

lowkey wanna copy krounos and ping every moderator

[iron orbit]

please don't do that :')

[burnt creek]

#help message

[shy marsh]

Tried it

still the same error on both standalones and steam

[burnt creek]

Restarts your not/computer after doing what lamet said

It usually works.. this has already happened to me and it took around 5 minutes to get back to normal

[shy marsh]

Nope, no difference

Well, i don't mind waiting, it's been the same error throughout the day for me either way

[burnt creek]

lol

[merry linden]

hi, i got some unwanted furs as a gift, is there a way to get rid of them?

[wheat frigate]

guys, i can't access my account's email. is there a moderator to help?

[iron orbit]

for that you'll have to write a contact form, moderators can't help with that sadly

send a form here https://atelier801.com/contact

[wheat frigate]

I did but ı guess they don't see the my form 😦

ı wrote 2 days ago

[iron orbit]

yeah it can take up to two weeks to receive an answer :( feel free to ping me if it takes longer than 2 weeks and I'll nudge em for ya

[wheat frigate]

thank you for help, do I have a chance to learn quickly the e-mail of the account in this process? at least ı can try find the password

[wide sundial]

Not really, I just would keep trying

Try reminding your e-mail

at least you can see a few characters on your atelier801.com profile

maybe that will help

[wheat frigate]

I was playing in 2013 ı tried a lot but I can't remember

[wheat frigate]

how can ı see that

[wide sundial]

Log in

On atelier801.com

Forums

Then go on your profile

And you'll see that

On ''My account''

[wheat frigate]

can i send you a private message

[wide sundial]

Yeah sure

[shy marsh]

How can I change my username in transformice?

I made a bad name while i was making the acc

It looked bad

[iron orbit]

log into the forums https://atelier801.com then go to My Account https://atelier801.com/account

[shy marsh]

Ok ty

[iron orbit]

np!

[cursive belfry]

@wintry compass

[shy marsh]

Ill do that tomorrow thx for help

[wintry compass]

[fickle tapir]

I forgot my password and forgot my email how can I get my account back I can't login for a long time

[shy marsh]

how do i delete my account

i cant afford name change so ill restart

[iron orbit]

you can't delete your account but you can always create a new one

[shy marsh]

ok ty

[maiden anvil]

if you remember your username, you can send in a contact form to recover your account https://atelier801.com/contact

[halcyon yoke]

any en mod can help me out?

[shy marsh]

how can i send my old items to my new acc

or am i allowed to

[maiden anvil]

you can't

i mean

wait

[spark abyss]

sadly 😔

[maiden anvil]

inventory items you can, via letter

but shop items no

[shy marsh]

oh ok

how to i send letters?

[maiden anvil]

do you have any letters in your inventory?

[shy marsh]

not yet

trying to gather em'

[maiden anvil]

you'll need them, then when you have one open there's a gift icon to the right that lets you choose the inventory items you want to send

but keep in mind this only works for inventory items, shop items you'll have to buy them yourself again

[halcyon yoke]

Could any EN mod possibly help me out on an unjustified mute I got out of nowhere? logged in today and saw im muted...

[maiden anvil]

https://atelier801.com/topic?f=6&t=891384

please appeal sanctions in this thread ^

[halcyon yoke]

Oh thanks! i didn't know there's such a thing

[maiden anvil]

np!

[halcyon yoke]

Thing is I don't see anything mute related... looking for a quick help in here

[shy marsh]

ok ty

i got them

[maiden anvil]

if you don't want to use the thread (it works for mutes as well, not just bans), you could DM a mod directly

[wintry sage]

I have a problem, i'm dont acess my game

[spice thunder]

Background to the game is constantly flashing, any fix?

[maiden anvil]

./bg

[spice thunder]

legend

[maiden anvil]

u

[fallen locust]

hi, can someone help me please

[pastel sand]

say what you need help with and someone may be able to help you

[shy marsh]

yo guys, error still ongoing

[shy marsh]

Try reinstalling the game

If it doesnt work then idk

[bleak vortex]

hello any mods online i cant verifiy my account , i just get forbidden error on altier

[sturdy stratus]

You can try to ping any available ones

[shy marsh]

how to show your countrys flag while dancing

in gamer

[sturdy stratus]

./f

or /f <your country's initials>

[vast sail]

i cant login

it stays at the loading screen

[shy marsh]

type that in room?

[sturdy stratus]

yeah like for example your country is Japan so "/f JP"

[shy marsh]

what is all of the commands in-game? like ./time ./f

[shy marsh]

https://transformice.fandom.com/wiki/Chat_command

ok ty

and how do i change my tag i got a new acc i dont play on xmaxleon anymore

[spark abyss]

small note /facebook doesnt work more than once

reverify

[shy marsh]

how to do that?

[whole ore]

https://staff.atelier801.com/discord

[shy marsh]

...

tfm standalone not working

Flash 10,11,29,32

• steam standalone

i've gone through atelier threads and done everything from flushing dns to opening ports

I'm now going to start downloading and trying hacked tfm clients

dont ban me later

[shy marsh]

nvm

the hacked clients dont work either

[spark abyss]

why were you trying hacked clients to begin with

[shy marsh]

why hacked clients 💀

[shy marsh]

what type of coins does all NPC's need to trade with them

in village

[wheat frigate]

Why are moderators not checking emails? 😦 😦

[shy marsh]

nah i already tried everything then i started trying hacked clients which didnt work

anyways guys

its fixed for me now

the solution was vpn

i started vpn then it loaded up

then i turned it off and it still works

[shy marsh]

What VPN client do you use? Just wondering

[shy marsh]

Cypherghost vpn

If you're looking for one to get, i recommend that, hella servers in hella countries to choose from, streaming specialised servers too and overall good internet connectivity

Ppl rate express VPN as a better choice but mine works just fine for me so yeah

[shy marsh]

Oh I was just saying that sometimes VPN clients can act weird (I know for example that Radmin VPN is like that, it has a virtual adapter that can't be disabled even when the service is "stopped") so I only install it when I want to use it

I've only ever tried touch vpn, hotspot shield vpn something and cypherghost so i can't speak much as to your experiences or information

The point is it tampers with the connection in shady ways 😄

[iron orbit]

nothing, sadly

unless they give you the ownership back themselves

nope they have no control over that

because I was staff and part of the moderation team

[prisma hawk]

I know that at some point there has been a tool for admins to change tribe leaders (mentioned in old forum posts by staff of the time), but I don't think that's current anymore

[torpid pecan]

why do i have the role ?

[slow dagger]

Try clicking on and off it? It might remove? If not, just ask a staff member to

[raw ermine]

I removed it for you

[torpid pecan]

k tahnks

[chilly dock]

when i try to open the game on steam this happens, any idea how to fix it?

[maiden anvil]

try this

[chilly dock]

not working

[halcyon yoke]

can I get help? I can't react to the giveaways

[chilly dock]

reinstalled the game and still nothing

[snow plaza]

@chilly dock you can try to use a vpn, or restart your router

Could be a connection problem

[shy marsh]

how to remove pets? i got a bee and i want that deer now and it looks bad

[shy marsh]

This happened with me

I tried everything

The solution was to use vpn

If you're able to log in with vpn

U can then turn it off and it'll work normally

[snow plaza]

I think there is a limited time and then it disappears

[halcyon yoke]

@shy marsh can I dm you, please? ^^

[shy marsh]

sure

[soft river]

@shy marsh try equiping a fur if that doesn't work then you have to wait until the time runs out

[shy marsh]

ok

[hardy saffron]

After 10 maps i believe it goes away

[shy marsh]

i entered a giveaway and i would be asleep when it explains the results so do they reroll it or wait

[worthy wolf]

They’ll be sent as long as your user is correct

[stone barn]

that's why giveaway chat is only available for verified people

[shy marsh]

k

[lost perch]

If any mod is free right now, can I get my acc changed?

[iron orbit]

wdym

[maiden anvil]

they want to reverify

[lost perch]

Yeah

But the site to do that doesn't work, security is gone

[iron orbit]

ah

@raw ermine hi cute bee.......

[raw ermine]

hi

you can dm me on the forums with your discord username and the name you want it changed to

just so i can verify it’s actually you

[lost perch]

Okk thank u!

Haven't created an account yet on forums, I'll msg u tmrow 😄

[maiden anvil]

your forum account is the same as your game account

[shy marsh]

why is there server restarts for

[limpid kayak]

I was just wondering where cheese codes are sent. Are they on discord, the game or the forums?

[slow dagger]

Discord

[limpid kayak]

Ah I see, I haven’t received any codes so I was wondering

Ah I also had DMs from server off so that would explain it

[lost perch]

Cheese codes? :00

[mellow sorrel]

DM Mcsplash to get your code!

[mellow sorrel]

For the participants of #996086532408610876 and #996087473312628776

[lost perch]

Ohh I see thanks 🙂

[lost perch]

Okay, message sent!

[raw ermine]

Checking now!

[raw ermine]

Done :D

[lost perch]

😄 yayy thank u

[hot crater]

Can i talk with TR mods a few minutes ? @lunar anvil @lavish thunder

[spark abyss]

@magic skiff could i get verified please? Website seems to be down
Were#7229

Thank you

[shy marsh]

someone is hacking and theres no mods online

[odd path]

Who knows, what's in the treasure chest of ten peppers?

[sacred coral]

Help

Holy fuck

[lost perch]

Titles, badges, sham orb?, and a gardening hat 👒 👌

[balmy sleet]

/report Rizordy#9626

[ebon leaf]

Can i get verified? 🥹

[balmy sleet]

You sure can! :'P
If you want to check out how to go to the pins of #chat and check out the first pinned message!

That should let you know how to make your account verified on here

[ebon leaf]

Ok!😇 thank you so much 😄

[balmy sleet]

No problem!

C:

[iron orbit]

I believe the website is currently down so you'd have to wait for a mod/sent/mapcrew to help you out :(

[iron orbit]

please don't use the Discord server to report in-game matters, mods don't check here for reports

[balmy sleet]

Oh alrighty, sorry for that and thanks!

[raw ermine]

Henlo if anyone needs help being verified, shoot me a forum PM with your discord username and the tfm username you want to be verified with (must be the name of the tfm account you dm me on essentially) and I’ll get to it ASAP!

[wide sundial]

bzzz 🐝

[brazen sparrow]

Extraño mucho mi cuenta, me voy a atrasar en la compra de pieles :/

[shy marsh]

How to change email on transformice account

[balmy tartan]

Algum moderador para me desbanir

Fui banido por fazer wj

[fringe relic]

use this thread, might help you: https://atelier801.com/topic?f=6&t=1535

[balmy tartan]

Não estou conseguindo logar

Fui banido injustamente

[stone barn]

Try to log in on forum and then go to settings

[balmy tartan]

I'm not able to log in

I was unfairly banned

[stone barn]

Try to contact a moderator which banned you

[balmy tartan]

if i knew who it is

[stone barn]

Ask any moderator from your community who banned you, they should be able to tell you

[spark abyss]

@shy marsh could you help them out? ^

[balmy tartan]

can any moderator unban me please i'm just asking for it. It was unfair of any of you to banish me, without me doing anything my god

[fringe relic]

you can log in into another account on forums n' use ban appeals thread though

tô falando inglês sem necessidade kk
mas use a central de banimentos, entre em outra conta, migo

https://atelier801.com/topic?f=5&t=814024

[balmy tartan]

I don't know why but all my accounts were banned and I only play on one

Kkkkkkkkkk

Os cara tudo gringo

[fringe relic]

kkkk normal

[balmy tartan]

Eu não sei parça foi banido TODAS

E eu só jogo em uma

Meu Nick

Rehauyr

[fringe relic]

olha, de mod br online aqui no discord tem o Lucas e Provincias

se quiser chamar ele ai, os de amarelo ali do lado >

[balmy tartan]

Ok

@shy marsh tem como me desbanir por favor?

@velvet crystal tem como tirar meu banimento pfvr

[shy marsh]

você usou a central de banimentos?

[mystic maple]

Hey question

How do I install transformice on my chromebook

It says its not compatible

[maiden anvil]

eu tinha reencaminhado ele pra lá no #chat mas ele falou que não consegue logar

[shy marsh]

vou chamar no pv, obgdo

[maiden anvil]

lindo!

[balmy tartan]

@shy marsh te respondi la

[balmy tartan]

Não consigo logar porque tô banido

[balmy tartan]

Estou esperando o desbanimento

[lavish spire]

Is it possible to place a cloud in divine mode?

[thorny ruin]

nop

[lost perch]

Let's say I have 3k saves in normal mode, and 2k in hard mode

If I save 2k mice in normal mode with no skill, does that still give me divine mode

[shy marsh]

I believe it should

[lost perch]

:00 okay thank u!

[silver fulcrum]

Hello, I'm proz#9890, I got banned about 5-6 mins ago , i was playing in a tournament .So can i know the reason of my ban @raw ermine

[raw ermine]

I don’t handle ban appeals on Discord, you can DM me on the forums and I’ll reply when im not busy

[real latch]

Hola, necesito ayuda con un moderador, por favor.

[iron orbit]

no soy moderador pero quiza puedo ayudarte

[real latch]

Tiene que ser moderador, el caso es q le preste mi cuenta a un wey para que me pasara unos quesos a la mia original y... ya saben, iso desastre y hizo que me la banearan aproposito 😦

[brazen zinc]

@maiden anvil isnt this the Day i need to get my email

With a reply

[maiden anvil]

if two weeks have passed and you haven't received a reply, please contact a staff member

[brazen zinc]

Well its the Day i should get email for now i didnt

Ill check tommorow

[serene pilot]

where do we ban appeals

[snow plaza]

@serene pilotdm any moderator in the forum.

[snow plaza]

@serene pilot

[serene pilot]

thanks @snow plaza

[snow plaza]

yw

[balmy tartan]

Tem como alguém desbanir minha conta tô desde ontem

[earnest moss]

Any mod to help me recover a stolen account?

[maiden anvil]

have you sent in a contact form?

[earnest moss]

No

[maiden anvil]

https://atelier801.com/contact please send one here in english

[earnest moss]

Thx

[patent plume]

hello, I need help, I forgot my account password and I don't have the user

[snow plaza]

if you mean your email, to recover your password.
check it

[snow plaza]

.@patent plume

[patent plume]

not the email, the name it had in the game (sorry for my bad english)

[snow plaza]

@patent plume If you have the e-mail, you can search your e-mail box for any messages from atelier801, one of the messages can include your in-game name.

[patent plume]

thanks

[snow plaza]

np

[abstract sand]

friends, I have 8gb ram, but it gives 4gb ram to the video card and 4gb ram is not enough for me, is there anyone who can solve this?

[snow plaza]

The solution, is to add one more ram of 8GB, if you are using a processor with an internal video card.
8gb is not enough @abstract sand

[limpid ocean]

Hello, since several months, when i tryvro launche the game, it gets stuck at 0%.

I need your help pls

I tried .exe and steam version, bith don't work

[abstract sand]

ok i understand sorry for my bad english i am from turkey

[snow plaza]

no problem

[snow plaza]

It is expected that it is a connection problem, try to use vpn

[limpid ocean]

I tried two 100m/s connections in two different countries

[snow plaza]

Have you tried to re-download the game?

[limpid ocean]

Yes i did

[snow plaza]

try changing the DNS, sometimes it is a reason

[shy marsh]

What should I do if I was wrongly banned, not by a moderator, because none was in the game at the time, but by the system?

[snow plaza]

you can appeal your ban in the forum, please contact with your community moderators, @shy marsh

[maiden anvil]

if you were banned by the anti-hack bot, mods can't undo it

[shy marsh]

What should I do in this situation

[maiden anvil]

you could try contacting a mod, but I think they'll tell you to wait it out

https://atelier801.com/topic?f=6&t=891384 if you want

[shy marsh]

Where is this form to fill out for staff

[maiden anvil]

what form?

[modest tide]

guys

how i verify

[snow plaza]

check #chat pins 📌

[modest tide]

ok ty

[brazen zinc]

@maiden anvil i didn't get a reply from my email and its been already 2 weeks who should i call :D?

[maiden anvil]

please contact a staff member

[brazen zinc]

yes! Sure :)

thanks

uhmm i dont see any staff member online

[maiden anvil]

yellow/green/blue names to the right >

[brazen zinc]

Ohhhh i get it tysm ily :)

is jiro a one

[maiden anvil]

yes

[brazen zinc]

OKe

...

[iron orbit]

please wait more than 3 seconds before pinging multiple people ;w;

please stop pinging so many people just have some patience

[brazen zinc]

ok..

[balmy tartan]

Não tem como eu logar porque tô banido

[brazen zinc]

I kinda loosing hope

No one reply

: (

[verbal slate]

Hello guys
I want to authenticate my character.
Can you help me with it?

[maiden anvil]

https://staff.atelier801.com/discord

[brazen zinc]

i did it

[verbal slate]

Thank you!

[unreal zealot]

Can someone send me the verification link to have my game name?

[spark abyss]

this!

[unreal zealot]

Thanks @spark abyss

[spark abyss]

👍

[limpid ocean]

How can I change the DNS ?

[maiden anvil]

check the pinned messages in this channel

[turbid bobcat]

yo, i had this account years back but i cant for the love of me get the password right, and i cant reset the password either cause the email i used then was since deleted. any way to access the account?

[maiden anvil]

https://atelier801.com/contact you can send in a contact form here to try to recover the account

[turbid bobcat]

alr done

[maiden anvil]

good luck!

[snow plaza]

i recommended you to using Cloudflare Warp.

There are two options, like connect with warp or just use 1.1.1.1 DNS, try both

[limpid ocean]

Ok thanks

[willow vessel]

hi, havent played in a few years, how does one buy fraises now?

[magic skiff]

Steam or Paypal

[snow plaza]

Sorry, I'll enter more @magic skiff
You can do this via the forum, if you choose the paypal payment method, or via the EXE. version.
And if your choice falls on Steam, you just have to install the game from Steam and buy fraises. @willow vessel

[willow vessel]

hm odd, i have it installed on steam but when i try to buy i get “error, cannot buy fraises now try again later” and i tried again later xd

is there a link i could follow? i appreciate the help

[snow plaza]

You have to open the same account on Steam and the browser, only you got an error when the accounts are different.

Note 'Steam account'

[fringe relic]

you can use this thread: https://atelier801.com/topic?f=6&t=216408
but i believe it's outdated due the old screenshots, but maybe it'll still help you with something, or if you're doing something wrong, dunno

[cursive axle]

@magic skiff Hi, I'm from the Exitlag Game Analysis team, I'd like to talk to someone from the staff if possible

@shy marsh Eae cara, tudo bem? Eu sou Game Analyst da Exitlag e gostaria de conversar com algúem da staff sobre os nossos ip's que estão bloqueados para o jogo funcionar no app, com quem posso conversar?

[balmy sleet]

When exactly will the Hall Of Cheese season 3 start? It's obviously saying 1 day in the game as of right now but do you guys know the exact time?

[balmy sleet]

oh alrighty, thanks

[brazen zinc]

@Cate#5880 almost all set

Soon ill get my account :D

[fervent widget]

where can i download an adobe standalone without getting a virus

also is there anyway to change your tag?

[worn pelican]

Only way to change a tag is to find a name with the same tag, and change your name to that one.

Or become a staff role with a custom tag

[fervent widget]

ah thanks

[snow plaza]

adobe air?

[fervent widget]

yes

[snow plaza]

digitaltrends too

[fervent widget]

this?

[snow plaza]

https://www.transformice.com/Transformice.exe

If you mean the game, it is available on the official website

[fervent widget]

the adobe air standalone

[snow plaza]

yes

[fervent widget]

ok

[snow plaza]

okay now download adobe air

then install the game

https://downloads.digitaltrends.com/adobe-air/windows

[fervent widget]

k thx

[snow plaza]

yw

[fervent widget]

how do i install it?

[snow plaza]

i will send pics to your dm.

[fervent widget]

ok

[brazen zinc]

Cate u know when i can get a reply from the support agents?

[brazen zinc]

?

[whole ore]

I’m not Cate, but ≈ 2 weeks

[balmy sleet]

Heyo! I'd like to know if possible if harassing people for furs is punishable?