#stockholm-help
1 messages · Page 3 of 1
That is not something that DreamHack offers. You can reach out to Gameffect or other third party companies though
Do you know one close to the LAN ?
It's not a common commodity really, and there aren't many computer stores in Stockholm to begin with. If Gameffect isn't an option (which normally is the best option), I think your options are very limited. I thought there was a store offering a PC on a monthly lease basis, but I can't seem to find where I read it.
Gameeffect will have a booth on dreamhack, so they will be the closest and easiest one atleast (dont know if they still have computers etc left) but id reach out to them since they will be on site.
I'd reach out to them before for sure, since they have been very busy lately
@merry karma hope your not going to DH to bring home alot of money. 8500 for 5 tickets doesn't leave much left for hotel and flight
No ahah We know that no worries , we would like to do One DreamHack in our life and if we could win the tournament could be awesome
I cant see price on their website unfortunately
They don't announce the prices on the website, but they'll tell you by email. If I remember correctly, these are the prices they start from (they do offer bundle prices)
Base PC: 1500 SEK
Monitor: 1000 SEK
Chair: 1000 SEK
They also offer more powerful models which obviously cost more
That could give you an idea at least
Is that 1500 sek for all the event ? Or By Day
Probably for the full event 🙂 Ask them
I send them mail im waiting for the answer
Whole event. Contract is for friday to sunday midnight
Hi there, what's the minimum age to attend the festival? Could not find this info at the FAQ web page. Thanks!
I think anyone below 13 might need an attending parent, I could be wrong though
Something like that yeah. And well if youre under 13 youre not allowed on Discord either
does it need to be the parent, or can it be their cool uncle?
Any adult I guess
I'd assume it's like going to the cinema, where you can bring a child under a certain age limit, as long he/she is accompanied by an adult
Yeah we wont check if people are their actual parents 🙂 An adult is enough
Note that some tournaments have a strict 13 requirement. Such as all FN tournaments
Even if xenon wont check if its actual parets, dont kidnap any youths cuz u are afraid you are to old for dh, we are lots of old boys/Girls that attend so no reason the ashame for that, its worse if u kidnap a random youth if say🤣😇
Hope both the cool uncle and the kidz will enjoy DH 🤩 we had planned my nephew would follow me to dh summer... sonce its hard during winter cuz of school... but now i dont know what will happen.
Oh yeah, all of them are hyped to attend!
is it allowed to buy second hand tickets?
Ticket resales are allowed, but not in this server.
so if you buy tickets second hand then how do you choose seats?
They should be able to transfer the tickets over to you
but to choose the seats i have to know the email that was used to purchase and i have no way of getting that
When u buyba ticket from someone else, they can transfer the ticket to your acc, after that you can claim a ticket. Be awere there is scammers out there trying to scam people and pretend you can buy tickets from them. But they will only take your money. If this happens dreamhack cant help you out sonce they recomend buying tickets only from there site to be sure evrything is right. 🙂
the tickets were bought from a website called ticketswap and all they send you is the tickets with the qr code and order id that you show upon entry so how do i move that ticket over to my account?
You are able to manually add to an account.
Sign in to the dreamhack app on your device or on this site:
https://dreamhack.com/tickets/DHSTHLM24/manage
While signed in press " view tickets" and then "add missing tickets" The PDF file should have all info required. If not. Contact support@dreamhack.com and they are able to help you.
Worst case if they are not able to respond before the event. You can visit the ticket support at the venue and they have the tools to help you select a seat with your ticket information.
However, that is under the assumption you weren't scammed on the ticket you purchased and they already checked in with that ticket.
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i know but when you press add missing tickets it asks you for the email used to buy the tickets which i obviously dont have
Then reach out to support and then they will assist you 🙂
What kind of tickets did you buy? LAN seats? Support might not be able to help if you bought lan seats and don't have the email as there's no way for us to guarantee it's a legit ticket. If it's a lan ticket i'd reach out to ticket swap and see if they can help get you in contact with the original buyer
yes it was a lan ticket
but can you not check the reference number to confirm its a real ticket?
Let me DM you.
Are you allowed to bring a bag to the LAN area with keyboard, mouse etc...?
If you have a LAN ticket you can have a bag yes
Hi, I found that ppl without LAN tickets cannot enter the LAN Zone? So, is there anyway to spectate the game?
It depends for some of the bigger tournaments like TFT you will be able to spectate through costreamers but for most tournaments there is no way to spectate unfortunately
Do we need order protection when we buy LAN ticket ?
Protection?
I mean it was asking me to buy a " Ticket Protection "
if there is covid and stuff
but it was not mandatory
How can we choose the seat ? Because i bought the 5 tickets
buy i could not choose seat
It will be in your mail
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Thats where you pick the seat later
check your mail bro
There will be a mail that helps you link your purchase to the ticket site
i did but
i mean
Wait i try to check more
brb in few minutes if i still dont find xd
Could someone help me to do it pls
i got the mail but i dont know how to select the seat
sorry i'm really stupid
open the map and select the seats you want
@merry karma just remember to pick a seat for every ticket.
yes i did it nw
ty alot
❤️
we had 5 seats all next to each other
so super col
cool
you got the regular seats or 20+?
20+ lan ticket we take
Which row you guys got?
Maybe move this conversation to #stockholm-general since this is not support related ^^
Hii I want to know what’s the mean about “behind the scenes tour ”🧐that’s mean we can meet the owcs players behind the scenes?(I got diamond seating)
It means you'll get the curtain pulled away and you'll be able to go backstage and see production, how stuff is run, see things back there. No promises to players and talent iirc, but you'll see the special areas!
If I am not being too much of a bother....I also got the diamond packaging and I've been trying to get an answer to what the meet and greet includes for the last couple of days, but my question seems to be getting lost in the sausce everytime (I don't blame anyone). Which meet and greet is included?
And is there a list of what meet and greets are possible at the event in general?
Let me grab the info tomorrow for you
yessss plzzzz 🥹
That would be very appreciated! Thank you 
Hi got question did u know the format of valorant toornament ? i see on website we play saturday 5pm to midnight
Not sure but usually it’s single or double elimination
and I want to know that every players will join in the fan meeting or not 🥹
hi guys i have some questions for ftn tournament i from france do u know how i can take my pc in my flight?
and for the screen i need to take one or u give one?
We don’t provide anything except for a table and chair
Table, chair, free port in the network switch and one power outlet. Which means bring setup + 15m ethernet cable + extension cord, or whatever they are called in english 😄
U can also maybe rent a computer or screen etc. if they still have any availible. Then reaxh out to info@gameffect.se
😀
Yep, they offer everything you need, granted they still have the stuff available
okay thanks you
Hello I was wondering if there is any update as to when my photo will be added to the guests on the website please? Thank you for your time
someone know the composition of the pc to rent?
did i need to choose my place when i take my ticket ?
You mean what components they have? Check gameffect.se
but they have 5 pc
when it comes to leaving your pc and peripherals over night at your seat, how safe is it? Or is there a way to make it more safe so nothing gets stolen
I think they offer them all. I rented the smaller one with an RTX 4070 this summer, which they called ”Cooler master”
Base model is 1500 SEK, but you could contact them
But I think they offer all 5 models to different prices
Don't leave things that are loose, like wireless stuff. I also used a pad lock to bundle up my cables
You can never be too sure about things getting stolen or not, but making it hard to steal is a good deterrent
You can choose your seat in the Dreamhack app by managing your ticket. If you rent anything, they will ask which seat you have chosen
Hey , does someone has the exact adress of the dreamhack ?
It's Stockholmassan still ?
I just wanna be sure to don't miss it
Mässvägen 1, 125 30 Älvsjö
Is there a place where you can rent/borrow stuff for sleeping at the hall?
Many of the questions recently feel a little bit alarming. Do they buy tickets without reading what they buy?
Yeah or partial setups, or even no setups
Well there's a difference between missing that there's no sleeping hall (a new change for this event) and not bringing their own setup (which has always been the case)
Agreed. Let's hope we enlighten enough lost souls to not see too many of them 😄
last year there was a sleeping hall
the guy i'm going with is gonna sleep in the hall he said
Last year it was not held in Stockholm. New venue, new rules.
There is no sleeping hall.
@hybrid bolt did you manage to get a hold of the meet and greet info for the diamond package + the meet and greet info in general for day visitors? 
do you know if it's possible to play with a stretched resolution on the lan
What do you mean?
What do you mean exactly?
at the dreamhack in sweden can we play with a stretched resolution on fortnite?
I'm not sure exactly what that inclines, but since you're playing with your own setup, I don't see why not? Or is there a specific reason you're asking? You make it seem like it's normally not allowed 😄
Oh Stretched Resolution is like an advantage thing
*no I'm asking because there are lan where it's forbidden but it must have just been for the world cup.
Id say u should ask in fortnite discord, might be some rules about it:
Get more Fortnite information
DreamHack no longer operates Fortnite tournaments, they are now operated by ESL (DreamHack and ESL are part of the EFG group), and have moved online.
You can join their Discord for more information (link below!)
There they will also be able to advise of any plans for in person events, and there might be future times where DreamHack hosts ESL Fortnite tournaments.
Join the server 👇
http://esl.gg/discord_uefn
Welcome to our ESL ft. Fortnite Tournament Discord server! Connect, compete, and have fun! | 9739 members
I'm assuming there's a rule list on the Fortnite discord
There are also a document with rules for the tournament on the website
can you send me the link to the del a lan regulations please I can't find it
You mean for the Fortnite Tournament, or the LAN in general?
Dreamhack stockholm rulebook
https://docs.google.com/document/d/1f7wWywz63KvK2zSZAPQcKiUACAc4YLLSXtoVs-fC3uY/edit?tab=t.0#heading=h.xp42e2dsyl7p
fortnite
@inland aspen
thx brother
hey, sorry to bother, but did you get a response about this?
ye why not?
ok
Map in the app doesn't work btw
The seat map?
I don't think the venue map is finished yet
I could select yesterday
But the seat map does look a little bit weird. I don't see the squares
Oh now I do, but it keeps reloading / crashing hehe
Do you have the ios app as well, or android?
Android
It's web based anyway, but the app itself could be wonky. Or it's the website
I can't even find the correct esl website like I could yesterday
If I log in on the esl website I get so many options to choose but nothing hints to the map like idk
Dreamhack map would be on the Dreamhack website. Not sure how correlated the ESL website is with Dreamhack in that sense
Time to leave planet boring! Enjoy a gaming festival filled with creators, esports, an expo with the latest games & hardware, live music, cosplay, and more. Join us on our world tour today!
Try that
In app map is just a venue map which isnt released iirc
which ticket do I need to take to accompany fortnite players in the lan
Do I have to choose the lan fortnite seats after buying the ticket?
You mean what ticket u need to join the fortnite tournament? Any LAN ticket will make this, does not mather what seat on the BYOC u have 🙂
Any access to LAN area requires LAN. Note that there are technically 3 areas
Regular, Ultimate, 20+ and Ultimate 20+
If I recall correctly, both 20+ areas are one the same area, where regular and ultimate are split
I could be wrong though
And yeah, there are no game specific seats
how do we get next to our teamate?
You get to choose a seat. You can choose the seat next to your teammate, if those seats are available
You also need to have the same kind of ticket
If your mate has a regular, you need a regular ticket too
Same with ultimate etc
Buy the same ticket as your teammate has
And then you can pick seats next to each other
do you choose the seats on site or online?
Online
where
After buying the ticket(s), you get an email to connect your ticket and from there you can pick seats
okay thx*
If you do not pick seats yourself, you will be assigned one right before the event and that might not be next to your friends
And what ticket do our friends and family have to buy to come with us?
If they want to get into the LAN area, they would need the same LAN tickets as you. But if you want to meet them outside the LAN area, they'd only need a festival ticket
either a Friday/Saturday/Sunday ticket or 3-day
Anyone who want access to the LAN area need a LAN ticket
They need the same ticket as you.
even if people don't play?
There are no special tickets for coaches
Yes
My father bought a visitor's ticket at SEK 2,300. Can he get a refund?
mail support : support@dreamhack.com for a refund
we can't guarantee refunds, but support is the way to go
Some specific answers can only be answered by our support team, such as ticket upgrades, issues with tickets, and detailed personal information.
Thx for thé help
I have quick question being how theres viewer drops for overwatch champions. How do we get the credited drops b/c watching it in person?
Will there be any showers at the event? Like Jönköping had.
There are no showers nor sleeping halls at the event
Hey, I got free tickets through last dreamhack event but i want to buy seating for owcs finals. Currently only way to buy the seating at least to my knowledge seems be with a ticket. How can i get the seating bought?
After u have a ticket on your tixtr, you can buy the add-on afterwards. if the free ticket isnt through the site and instead like just a paper or smth, then id guess you need to email the Support. 😀 @viral fog
hey im still having an issue with buying an OWCS add-on to my 3 day group ticket
i have the ticket claimed personally under my name and its on my phone now
but when i go to purchase an add on, its forcing me to buy new tickets
I respond u in the other chat.
is the fortnite tournument hosted in wls or fortnite
DreamHack no longer operates Fortnite tournaments, they are now operated by ESL (DreamHack and ESL are part of the EFG group), and have moved online.
You can join their Discord for more information (link below!)
There they will also be able to advise of any plans for in person events, and there might be future times where DreamHack hosts ESL Fortnite tournaments.
Ask in that server ^
Will there be more tickets released for one day stockholm saturday by any chance?
Yo I have a question a coach wants to come which tickets he should take to have access to the LAN space
Only people with LAN tickets are allowed in the LAN area
The coach should have the same kind of ticket as you do as well. So if you have ultimate, so should the coach. Or he/she won't be able to be where you are
Can I upgrade tickets after I buy them? I have two three-day ultimate passes and I want to add preferred seating.
One OWCS 3day seating and the other OWCS platinum 3day seating.
How do I do it?
You should be able to get the add on via this link.
Can we still seat together if one of us has OWCS and the other has the OWCS platinum
After getting the OWCS seating add ons, it says in the app they don’t have reserved seating, are seats available to reserve yet?
I think you cant reserve seats before
Quite sure its not reserved seating for anything but lan seats.
Hi, I'm having an issue with the app where I can't login, it takes me to a browser where I can login but then it doesn't take me back to the app and manually returning shows I'm still logged out
Asking because there's some settings that I can't seem to change on the desktop/mobile web
Have you tried reinstall the app?
Yes, it didn't work. For some reason though, I had to back out of the page it took me to after logging in, then it redirected back to the app logged in
So thankfully that's solved
Thats good at least 😁👍
Are you allowed to bring a water bottle and food to the venue?
Why do the rent PC ask me for Security social number , does they did that to you aswell ?
Most likely cuz they will make a renting agreement, and to be able to have enough info they take social number in case there is something that is not followed by theire rules. 🙂 Add social number in agreements is pretty comon.
Okok i was scared about a scam or something
But in this particular case, i have no clue. @valid pasture i know rented from them last year 🙂
as long u have used the official email to gameffect, it should be al good. 🙂 but maybe wait until someone more can confirm this 🙂
okok , i send message on them to Instagram and they redirect me to "filipa" email
Fillipa@gameffect something like this
The official email is info@gameffect.se
okok ty
SSN in sweden is extremely normal to ask for and is public information
Or well PSN, SSN is the american thingy thats both unsafe and bad to give to anyone 😛
If you don’t have a Swedish “personal number” there’s no real point in stating it for the rental, since they can’t use a foreign number to check your financial credentials
Gameffect writes a leasing contract, I'm not sure how it works outside of Sweden but it's very normal to ask for it when it comes to contracts.
It has something to do with you as an accountable person. If you had a company, you'd be ask for the organization number instead. At least, that's how I assume it would have worked out
She's one of the persons handling the communication, I think she's some kind of manager. She's legit, I've been in contact with her both time I've rented from Gameffect 🙂
With LAN ticket yes
Oh cool dehydration for me nice
There will be places to buy drinks at inside, I’m sure
Clear water bottles not allowed either with non-LAN ticket?
where does it say this on the site??
how do we know what we can and cant bring?
Huh? Can you not bring a water bottle holding it in your hand Xenon?
@tulip olive Sorry you have to deal with this but like we need to know what we can bring and what not
For day visitors i dont know yet 🙂 still waiting for some more info to be posted
(I cant answer faster because youre pinging me btw;))
(we dont know if youve seen thats why)
We check when we have time time, whether or not we have been pinged :)
Not going to speculate too much, but I'm pretty sure bringing a water bottle should be fine. In worst case scenario, there will likely be a kiosk inside that offer both snacks, food and drinks
And it's safe to drink tap water
The reason I am asking about water bottle specifically is because I know that for Dreamhack Dallas earlier this year, water bottles were at least in some cases not allowed
The bag ban in this case though is a local thing though, not a policy setup by Dreamhack itself
I can't find anything specifically about water bottles in the FAQ that the Swedish Police have on their website
Some forums suggests that bringing a bottle is not allowed though
Some say it's fine. So I guess you'll have to wait for the official statement
Let's wait for official info 🙂
This is not a true statement either. Water bottles at Dallas were allowed as long as there was no liquid in them.
Regardless, different venues and different festivals have different rules.
Can confirm that there are indeed at least a Pressbyrån onsite👍
There is indeed a Pressbyrån, as well as cafés and restaurants that should be open. There are also recently installed drinking fountains. Aren't there also a few food/drink vendors?
When it comes to the OWCS addons, if they are available still can they be purchased during the event? as in if i arrive on friday and realise i want to buy them, is that possible?
Don’t think it should be an issue, but no guarantees that they’re not sold out by then
ok, thank you!
They are looking to sell out fairly soon I'd say
I am a first timer and I dont really understand the add-on, it says guaranteed seat, does it mean you can leave your seat between the matches or no?
I have the add-on for Sunday
Does people with add-on go first since we have payed money for a seat?
So it does mean you can leave, and still have a seat - yep! Free seating anyone in the festival can sit, but guaranteed means you'll always have a seat
Thank you so much for the answers. You guys as staff and mods are doing an amazing job!
We do what we can with the information we have^^
of course
I've purchased my seating add on and wanted to ask if there's anything else I need to do? or if it will be linked with my festival pass
you need an app for the tickets right?
Yepyep, paper or email or whatever
As you'll scan that QR code then be given a badge/wristband as your credentials for the weekend
is that only for 3 days ticket or is it also for 1 day ticket?
All ticket types
I see
ahh okay thank you very much.
Hej question! I’m about to purchase the owcs platinum but had a question, I hope this is the right place to ask. For the hoodie - when/where do you pick it up? Do you reserve a size? I’ve never been to dreamhack before
just wanna make sure I’ll be able to get my size because I may miss the first day because it’s a heftyy journey
You can pick it up on-site! Should be enough sizes from what I'm told
Any day/time during the day access?
Should be fine, yep! As long as its within registration hours to pick up the ticket
Hey! Is there somewhere i can get an overview of the schedule for the BOYC CS2 event?
Not really, it will be played asap start to finish so it totally depends on how many teams
Everything on the saturday?
Thank you 
If there's not a crazy amount of teams it will all be on saturday yes
Will any of the games be on the stage or is it all played from their computer stations?
No stage this time, only their PCs
Hi for be sure DH give switch ethernet for team ?
Every seat has access to one ethernet port on the switch. Remember that you need to bring your own ethernet cable. 15 metres are recommended
Do you know where the switches are located on table?
are you able to leave the venue and reenter it on the same day?
They are evenly spaced out on the rows. The nearest one to you should be no more than 15 meters away from you, which is why we recommend a 15m ethernet cable.
Yes! You will get a wristband the first time you enter, and you'll just show the wristband when you want to enter the venue again after leaving
awesome thanks!
i got 10meters only ...
Me and my mates are at the end of the table in 20+ like 4 / 6 / 8 /10 /12
10 meters can be enough, but it may as well not be. I sat at the end of a row last time, and I had plenty of cable left with my 15 meter cable
The ends of tables are often furthest away from the switches. You could still be fine though
I think Elgiganten will sell cables at the expo like last time, but I wouldn't put all my faith into it 😁
I mean, as worst case scenario
Hence the recommendation
I see did u know how many ports the switch got ?
enough for everyone to get one
i know , its like for see how the switches can be placed
like if they got 30ports they gonna place it in middle
I'd say it's something like that. XenoN knows more though
First time they host Dreamhack at this venue though, the setups might differ
can anyone help out @distant kraken he can't choose a seat and his esl account is just fully bugged
since he needs to fill the form
He wants to take 24:22 with regular ticket
but he can't
What form exactly? He need to sign in and manage the ticket to select the seat, don't think there is any other way
probably the fortnite one, you need to fill in what seat you have when signing up
Oh right
Or maybe for renting equipment
Pretty sure Fecy asked about that the other day
In what way is his account bugged? He can't see his ticket?
What happens if they visit https://dreamhack.com/tickets
@lethal imp @distant kraken
Time to leave planet boring! Enjoy a gaming festival filled with creators, esports, an expo with the latest games & hardware, live music, cosplay, and more. Join us on our world tour today!
it says he has no ticket on his esl account so he basically can't do anything
.
I'm wondering cause what if his seat will be taken for example????
He can't get his ticket in the dreamhack app for example too
He has to connect / add the ticket to his ESL account
Then he has to add the ticket to his account. Usually done by the email sent to them after buying the ticket
If you didnt get the email, contact support@dreamhack.com
He did e-mail and has an esl account
but can't connect his ticket or get out of account info
It's just so weird idk how to explain it
It went really easy for me and then he has all of this weird stuff that we both can't think of a solution
The only solution is to contact support if he didnt get the email 🙂
Noone on discord can help with ticketing issues
The schedule of Qualifier 2 coincides with the trio Cash Cup, will the schedule be changed or will it be done regardless of the trio cash cup?
You talking about fortnite or?
Schedules for the festival won't be changed due to outside tournaments
I want to know if the folder can be brought into the venue? Because I want to make a support board for the owcs team.
You mean like cardboard or paper sign? That should be fine
Yes, but I want to put them in a folder, like this.
Probably not unfortunately, I think security would count that as a "bag" which is not allowed
OK thx
MYbe u can put it through a laminate machine? Then it justa a papper that is coverd by plastic, should not be classed as a bag if its laminated. 😀
Well, it wont make it easier to have with u. But will sustain more damage etc that way atleast 😅
It doesn't seem to work...😭 Because I still need to use this folder to load my homework, but thank you!
Hello, is there some template for parental permission?
So is there any information about 1) the meet and greets at Dreamhack 2) the meet and greet for the diamond add on for OWCS?
Last week Thursday someone would grab the information for me, but I haven't heard anything since. Even if there is no information about either of these two questions 10 days before the event, that is also an answer if that's the case 😅
I don't want to be rude or disrespectful or impatient because everyone is busy but my questions going unanswered doesn't feel very nice.
I wouldn't usually post it like this, but this is maybe the 4th or 5th time asking 😓
Rainingtea posted this 10 november (sunday) :
So meet and greet for OWCS etc I'm still waiting for info on. It'll be it's own tab in the schedule
And expo timing updates, its:
Friday, November 22, 10:00 - 20:00
Saturday, November 23, 10:00 - 20:00
Sunday, November 24, 10:00 - 18:00
Still doesnt respond your hole question, ill know 😅
No but at least it is a start. I did not catch that, I suppose I thought I would be tagged when answered 😅 I will keep an closer eye on messages here, thanks for repeating it Woiot 🙂
I still wait it too…this diamond seat is really expensive,I wish I could get more exact details about fan meeting and behind the scenes
Just wondering if stockholm is bigger than jonkoping (size of building)
Yes,, the hole avenue is much bigger, with that said, we dont know how much will be used during this event, so hard to say if it gonna feel bigger or not. 🙂 but my expectation is that it gonna be huuuge 😇😍🤩
Super!
Elmia has a total of 34 000 m2
Stoholmsmässan has total of 70 000 m2
How much gonna be used, isnt said yet.
That would be ideal yes.
Wow!
Can you fix so that the cs2 tournament is on hltv? At least the final?
specific creator/channel meetups are now listed on the website. Booths from companies on the expo floor will often have meet-and-greet information for them posted on their booth at the event (maybe sooner). Meet-and-greets for specific games or groups, like international people or women, I haven't heard yet but I have only attended the American Dreamhacks. Woiot had a nice posting above too 🙂
Ah, i searched around a bit and also found what u talking about now... @rare shale and @tiny raven atleast some u cna find here now: https://dreamhack.com/stockholm/creator-hub/
Might be some additionals maybe, but atlest some is here i guess?
In fact, I have read all the information on this website (thank you very much). I just want to know the specific time of the fan meeting and whether I can meet each player so that I can arrange the time... Because the venue is not allowed to bring bags, I have very limited things.
If I buy a LAN ticket and arrive at dreamhack at 23:00 on the friday. Can i get in or do i need to wait for the next day until it opens???
If u have a lan ticket, you should be able to get in 24/7 🙂
Not this time unfortunately as it’s a smaller tournament then usual
Ye the lan is open 24/7
@hybrid bolt
Hello, is there some template for parental permission? Thanks
Not really no
Thank you @rustic scroll
Alot of it is going to get used as of my understanding
What kind of permission do you mean?
Hey - A newer update:
- OWCS and regular meet'n'greet will have a tab this week
- Expect some last minute ones added as some are depending on which teams progress etc
- Might even be 1-2 non-team based M&G's too from what I know 👀
well since im 17, I need a parental permission to go to dreamhack
yay thanks
Oooh I will keep an eye out for the tab! The last minute ones make sense, though I wasn't sure we would get to meet players or not. That's exciting 
*And now you're making me curious for the possible non team based M&G's
*
Thanks for the update, I really appreciate it 
You don't need a paper etc, it's fine. It's more if something happens and we need to check with your parents will they say yes then it's not an issue
thank you soooooooo much!
I can’t find anything about that. It just says “open for all ages, but may contain content not suitable for all ages”. DH also has to cover certain logos in accordance with Swedish law on gambling
oh ok, they obviously know it and I have contact info, I thought I need some kind of paper, thank you!
Dh doesn't have any gambling partners, ESL might but that's not the same brand
this is in the rules: "DreamHack has no minimum age requirement, though participants under the age of 18 should have their parent’s permission to attend DreamHack. Parents and/or guardians must be aware of the DreamHack rules. Visitors under the age of 13 must have parental supervision at all times."
Man, those rules are hard to read for me
I keep missing vital info, sorry
no worries, I just read them today :D
just in case
If DH hasn’t provided a form, maybe you can write their support team about it? Or else, I don’t know, ask your parents to write a note? 
How to check lan tournament info? I want to know about ARAM 1v1 rules.
Oh, I saw you got a response already. Ignore me 
np, thank you for helping
I attended a concert in the summer (American rap artist) where the one underage person in our group just needed to have a signed paper on them with contact info to legal guardians
No rules will be out until on-site
Thanks!
But one more important question
Lol server?
Eu west or Eune?
Im not from here and need to transfer my account
will be west
Thank you so much
Will it atleast be ARAM this year.... last year they called it aram but it was blind pick...
hahha that was probably my mistake, happens when there's a lot to think about sry
if I cant make it to the event & want to sell my ticket via i.e. ticketswap, should I already book seats or sell without booking a seat first? And can it be done via the Dreamhack website (I only see the option to gift tickets, not sell).
Not via DH no, I owuld probably not pick a seat however the ones who buy will need your email to choose a seat
The requirements for hltv is 950 dollars and the tournament is 2475 dollars so you are allowed Hltv 😊 but the admins need to request it.
It would be better cause then better teams want to be involved in the tournament 💪
I will Hunt u down with pings if that happens again 😇🫡 aram is so much more fun 1v1 since even "bad players" (like me) have a chance towords better players if u have luck with champs 😅 ( u do amazing work! And might forgive u if it enda up blind pick again)
I am well aware my guy and we usually have it but we will not this time
Never said we weren't allowed just that we won't have HLTV
Are you? Cause your answer was that the reason is that is a smaller tournament. HLTV doesnt care if its a smaller one when the requirements are meet but I guess "you know that to" so therefore I dont understand your reason because it doesnt explain why you dont register the tournament to hltv? Its really not that much work for an admin to do.
I was the one who talked to HLTV last time so I do know what is required. When I said smaller tournament I meant that it's not worth the extra work for us right now as we already have a lot of different tournaments for the admins.
one more question - the bag ban 
are there any exceptions, like getting it searched before entering? I have a hyperinsulin pancreas issue (like, the exact opposite of diabetes) and need to carry my blood sugar machine + glucose saves + just other general sugary support especially if I’ll be in there for hours on end watching games.. definitely don’t think I’ll have the pocket space. My wallet isn’t eager about prices of snacks and food either 😅 I just wanna be comfortable
Should both me and my teamate do a seperate Registration or i am doing just one? for the fortnite esl
The exception is medical items within a medical kind of bag. You can't like, bring a suitcase and then put a medical item in for instance haha
Same line, all LAN!
I have lan
Then you're fine, queue up in the LAN queue!
Where?
OH you mean registration online, best to ask in the Fortnite discord
DreamHack no longer operates Fortnite tournaments, they are now operated by ESL (DreamHack and ESL are part of the EFG group), and have moved online.
You can join their Discord for more information (link below!)
There they will also be able to advise of any plans for in person events, and there might be future times where DreamHack hosts ESL Fortnite tournaments.
hello, I wonder when you have the addon for owcs, can you be late or do you have to be on time to have an guaranteed seat?
I might wanna buy a day ticket + addon to friday, but I am gonna be later there due to doctors appointment
The guaranteed seat is yours regardless of time. Can turn up late, doesn't matter. You will have a seat basically
alright
and If I only wanna go on OWCS on Sunday I only buy OWCS for sunday right (I have addon for Sunday)?
Yep to guarantee a seat for Sunday you need a Sunday ticket and an owcs sundsy addon
Hey I know the fortnite ESL cup just got released but is there any info on how many people can be playing for each "heat"? Is it only 50 duos that can play?
I got that
but if I only wanna check out expo etc on Friday, I buy a friday ticket only right?
if I buy a ticket and want an add-on in a few days, do I have to buy a new ticket or can I buy just an add-on?
It says there is only 1 normal LAN ticket left but if you look on the seatmap there are about 100 seats left. Will there be more tickets later this week for sale?????
Ah yeha just a Friday
People dont pick their seats immediately
Nope. It just means people aren't seated. This is it. There are no more seats
or is the addon connected with the ticket?
The addon is exactly an addon. You don't need another addon, unless you want to guarantee your seat for another day too
so I can buy the addon afterwards (if its still left ofc and if I want to)?
But like yesterday it said there was like 10 tickets left and maybe one hour later it went to 30 something?
Total amount of seats for DreamHack Stockholm: 1756
Total amount of claimed seats for DreamHack Stockholm: 1446
😄
bump <3
yes, but now no more
DreamHack no longer operates Fortnite tournaments, they are now operated by ESL (DreamHack and ESL are part of the EFG group), and have moved online.
You can join their Discord for more information (link below!)
There they will also be able to advise of any plans for in person events, and there might be future times where DreamHack hosts ESL Fortnite tournaments.
@tepid prawn ^
ahh so you guys just host ESL at dreamhack?
i thought it was like ESL is under dreamhack
Well sort of yeah, its complicated 😛
yeaa i get it now okay
But we have noone here doing FN stuff
so I can buy addon in like a week for Friday if I want to or?
I'm really lost on the addon side of things on what you're saying. If you want to buy a Friday ticket next week you probably can if they don't sell out. If you want to buy a Friday addon next week for owcs seating, same applies!
Can I pick seats with the OWCS add on? Or is it first come first serve? The app doesn’t allow me to choose. And the seating map doesn’t load.
the seating add-on is just for a separete seating area where you have "a guaranteed seat"
Gotcha. Is the seating add on section different than the platinum seating add on section?
sorry, will explain again
so if I buy a ticket today (only Friday) and then in maybe 5 days I want to buy an addon, is that possible?
if they're still available, yes
You can sit together iirc!
is Sunday Wave 3 and Friday Ticket the same or why is it 2 different names?
because when I order the sunday ticket (in October) it said Wave 3 and now 1 day ticket says just "Friday ticket" or "Sunday ticket"
Waves are just pricing, yep. Nothing else
Just so you know, I am diabetic and I am bringing a bag with just my meds + sugary stuff too. If you need any assistance at one point I am happy to help 
ahhh omg that’s really sweet thank you!! I’m going to look into trying to find some kind of bag that makes it obvious it’s for medical but idk if I’ll find/get one in time and may have to load up my pockets anyway and hope for the best HAHA
is it okay if I add you?
I heard corny was gonna be there which is good because I’m pretty sure I’ve single-handedly funded their entire swedish sales for my blood sugar emergencies 🤞😂
Well, just make sure to bring a doctors note and you should be fine I think. I was told to only put my meds and food in my bag and to not put anything else in there?
And yes ofcourse you can add me 
It doesn’t have to be obvious but just make sure it’s not a huge bag. Should be only what you need for medical reasons in it and if you have prescriptions you should have them ready just to make it easier
Since the tickets are running low now, how many LAN-goers are there in total this year?
This This was posted yesterday 🙂 So i'd say somewhere between this numbers is a quilify guess. 🙂
"Total amount of seats for DreamHack Stockholm: 1756
Total amount of claimed seats for DreamHack Stockholm: 1446
😄"
Is it possible to find electric scooters in the area around Stockholmsmässan? I don't live in Stockholm and I'm considering various options for travelling efficiently back and forth to the subway.
The commuter train station is literally beside the venue
Or did you plan to take the underground from further away?
There are ebikes around, yep. But as belpita said, the train is super close. Like, 30 second walk close
You see the outside of Hall A from the train platform 🚉
However, it’s good to know that the station is on a hill, so going to the venue itself downhill and from it, it will be uphill. In case you have trouble walking
I cant buy tickets, every time i try it says card declined but i know its not a problem with the card
Usually its your bank that stops lets say international payments or something like that. But if you get the message that your card is declined its 99% between you and the bank
Im not sure about that as other payments work just fine
Id still say contact your bank 🙂 If the payment system recieves a decline thats usually it
And from experience its almost always that the card is locked for "unsafe purchases" etc
Probably optimistic but I presume if we have the OWCS add-on we won't be able to get into the venue earlier than normal? Seeing as the games start at 11am CET and the festival opens at 10am.
Nope 🙂
Fair, that's what I suspected but just thought I'd check
\
Yes I agree 
i was trying to type in game 😭
Sorry I am just bullying 
i’m still not used to 2 monitors sorry

been there
Hi. Does anyone know if there are exceptions to the bag ban for diabetics?
Yes - medical issues allow you to bring a small medical bag to hold them in
Thanks for the quick respone. Do i check it in when showing my ticket?
Yep 🙂 Just show it to the entrance personel when asked
Super! Thanks again
And make sure its just the things you need for the diabetes stuff in the bag 🙂
Absolutely
Squeezing answers in between boss pulls in wow 😛
So, I been stupid when buying tickets. I bought 20+lan ticket fr me and regular lan ticket for my daughter not understanding that we cant sit together. Is there any way I could swith my 20+ lan ticket to a regular?
I understand wanting to make sure, but it would be absolutely outrageous to not have an exception for medical needs to be fair
uuuh. I think tickets are sold out.....
of course but as you said, better be sure than be denied at the door and not able to go. Just better to check if there are any out of the ordinary requirements like filling a hidden form or smth
Sounds like a case for support@dreamhack.com
Yeah, I write to support and see if theres anything they can help me with!
Very fair, I can only imagine wanting to be quadruple sure is a priority
Pretty new to all this to be fair. Got my diagnosis three weeks ago. But i guess that makes me more cautious 🙂
No worries 🙂 Make sure you take care of yourself during the event ^^ its easy to forget food and stuff
Agreed, speaking from experience haha
Hello! A friend of mine bought all of our tickets, should my friend send the tickets to each and one of us or can the tickets be under his name?
As long as your friend is present when checking in with the tickets it's totaly fine for you friend to hold the tickets 😁
Hey! As a family visitor, are you allowed to bring a stroller for the toddler? Was thinking it's better to ask cuz bags are not allowed. Maybe it's better to leave it at home out of convenience due to the venue etc, but that's another topic.
I dont think they are allowed
gotcha, npnp, thanks!
What exactly do you get if you buy a lan ticket because I don’t understand exactly what you get
And if I buy a 3 day ultimate ticket do I get access to lan
You get access to the LAN with a LAN ticket
i feel like they should include that in the 3 day ultimate ticket
LAN tickets are for the LAN. that’s why they have their own category. 
no, if you buy a LAN ticket then you have access to the LAN and the rest of the festival. if you buy a non-LAN ticket, then you have access to the rest of the festival except the LAN.
i have a 3-day ultimate ticket myself bc i’m not interested in the LAN.
oh ok thanks

Afaik, they are allowed but do double check with DH support just in case. Also consider that it could be very crowded and hard to move around with a stroller
also what is the bag size you can have. like can i have a back pack with me
No bag
for day visitors you can't have bags but for lan you can have whatever you want
Unless youre in the lan 🙂 then there isnt a restriction
@tulip olive Goord Morning Sir, Is it possible to upgrade the regular LAN ticket to an Ultimate LAN ticket?
Some specific answers can only be answered by our support team, such as ticket upgrades, issues with tickets, and detailed personal information.
Try emailing ^
I mean, you don't have to
No you pay 160$ for a LAN seat
It's also not an addon, it's a separate kind of ticket
I mean when it is a 6 hour drive away I think I want to have smth with me
But probs gonna get a hotel or smth cuz it’s to far away to drive back and forth for 3 days
Sounds reasonable 🙂
yeah
any updates on what we're allowed to bring? water? food?
I think water but not sure about food
can we get a definite answer on the water at least?
oficial rules
1.5 WHAT IS ALLOWED
Empty water bottles of all kinds (there will be water filling stations throughout the festival to refill water)
Empty poster tubes
Computer and peripherals (including a single chair) per BYOC seat ticket including cases for gear – allowed and subject to search
Good vibes
Philips screwdriver for LAN attendees
Computer repair kit for LAN attendees
1.6 WHAT IS NOT ALLOWED
No umbrellas
No strollers of any kind
No pyrotechnics
No fireworks
No sharp objects
No outside alcohol
No illegal drugs
No weapons
No knives
No multitools with knives
No firearms
No laser pointers (any colour)
No such thing as a bad hair day, you look perfect
No pets
No smoking e-cigs inside
No smoking cigarettes inside
No smoking cigars inside
No tobacco pipe smoking inside
No PET bottle spray
No attire violent or extremist symbols
No jars
No stereo systems
Where u find this text? cna u link to the place u find this?
doesent say anything about food but if you have to have empty water botles you probs can't bring food
here
This rules is for wrong event, this is for last event that was this summer.
Rules for winter dont apply anything about stuff u can bring or not (yet) so it might be different.
ye but they seem to get stricter this year so maybe it's the same
There is NO rule 1.6 (please someone get this reference)
https://dreamhack.com/stockholm/rules/ This is the rules for winter, so before we have got any other info confirmed, id say we should wait until we got it clarifyed by staff 🙂 I know the question come up yesterday, and pretty sure @hybrid bolt was going to check this up and come back with respons about this for us. 🙂
Strollers are allowed at the premises. You can even borrow them from the info desk. But sometimes other rules apply for specific events
Animals are not allowed, unless certified assistance/blind/medical aid dogs
only dogs what if i have a assistance lizard
Luckilly sweden has some pretty strict regulations on assistance animals. Especially compared to..other countries
yeah true
hmm wonder if xenon can classify his arcade machine as support animal ? 
ey just put some ears on it and its your suport animal
does anyone know if there is food to buy inside dreamhack
Yes, there is
In the US, possibly.
In SWE, No
Any estimate for how long OWCS grand finals will take on sunday?
We just got the answer from the venue, you can bring whatever you want as long as you don’t bring it into the restaurants (no bags ofc)
So water bottles are not considered bags?
I really wish I can bring my own water since I dont want the tap water. Is it possible to contact someone for this?
thank you!
Just bringing a water bottle in hand is fine
Perfect
Hey, on my ticket it says entry at 7pm. Is this a bug?
Should be a bug yeah, entry is 10:00 for day visitors
Okey thanks
How to choose LAN place? I already bought LAN ticket. Link "I need help" doesnt work.
Did you connect your ticket via the email?
Sorry, I fixed the problem)
Thanks for answering
Hi! I emailed this question but haven't gotten a reply for a couple days yet so figured I'd ask here. I know there's a no bag policy, does this include those like folded bags you enter the event with it folded and empty but can put stuff in it after getting through?
If you can have the folded bag in your pocket it should be all good 🙂
Like dont bring a huge ikea bag 😛
Alright thats perfect! haha
was thinking because i want to be able to buy or refill water and not need to carry it as well as phone and such in my hands all the time as womens jean pockets are tragic hahaha
Another question as well on the same theme, my partner is one of the players in the event and is allowed to bring a bag and such, would similar rules apply here that if i for example carry his bag that this would be allowed in the venue or could i be asked for a ticket check?
Your partner will have another entrance to enter through with a bag 🙂 If they enter through the "normal" entrance they cant bring their bag
Yeah i moreso meant if i carry his bag in the venue at any point after hes also already through the entrance
Once you're inside the venue, you can absolutely carry his bag
You wont be bag-checked inside the event as you can buy things ^^ but you cant enter the venue with a bag unless you have a lan ticket and go through the separate entrance
Alright! Thank you so much for your answers 🫡
While im at it with the questions, i saw in the stockholm general chat its not confirmed if the wardrobes will be open or not, is this still the case?
Still the case ^^
god damn i cant bring my pet gorilla?
what a shame.
I know right and me that wanted to bring my pet polar bear
Lets move non support questions to #stockholm-general
Does anyone know if power banks for phones would be allowed?
yes, power banks are allowed
Thank you!
do you think that it would be ok to bring food in if you have allergies?
Allergies are generally not an excemption
ok
also am I correct in understanding that water bottles must be empty on entering the venue but can be filled once inside?
You should be able to bring them in hand from what i understood 🙂
perfect thank you!
And if youre in the lan well youre exempt from a lot
Stockholmsmässan itself doesn't have a rule against bringing in food, but I would suspect that the bag ban for this event might make it a little difficult to bring edibles
Hi. Is it to late to send out my friends ticket so they get their gamertag on the printed label at the Lan seat?
We got this from Matilta yesterday, so borh food and water etc is ok, as long its not in a bag.
"
We just got the answer from the venue, you can bring whatever you want as long as you don’t bring it into the restaurants (no bags ofc)
"
And reason for u cant bring it to the restaurants is most cuz of the rules about the alcohol permit the venue has.
I think most food establishments don’t like you bringing outside food to eat inside their venues 
Ofc that also. 🙂
Im actually not sure if these are printed anymore 🙂
At Summer they printed out a paper with the ESL username, but that's likely only to tell that you've come to the correct seat I guess
But its very possible that if they exist that they havent been printed yet ^^
Construction starts on sunday more or less 🙂
Hey I have tickets for the event but I can’t buy seats for the OWCS finals unless I buy another ticket, what gives? Really can’t afford to shell out for another ticket just for seats, is there any way I can just buy the seats separately?
There you go for ow seperated tickets 😄
LIFESAVER
In the description for the owcs seating addon it says "First come, first serve allocation within that area."
does this mean there is a specific area for people with a seating ticket?
Yes, it's a separate area that has a maximum capacity
Does that mean that people who don't have the seating addon can't watch the OWCS live at all , or will there still be free-for-all seating for people who don't have the add-on? Because if that's the case what are the benefits to having the seating add-on?
those who dont have addon has first come first serve, once with addon has guaranteed seating
so the seating areas are separate?
i wanna sit w my friend who has the add-on
thank u duck man for saving me from a lonely existence
I think you gotta be there super early or buy an add-on
but idk since I have never been there
The seating areas are separate, with the add-on you get access to the area with guaranteed seating
asking for a friend: if they are already inside the building before the event starts because of work duties, do they need to go outside and validate their ticket to go back inside?
they do need to get their wristband to be able to stay in the venue so i would say yes to your question
I suppose it depends if their workplace ID is valid as entrance, which can probably differ between venues
If he/she is working during the event then i would say yes but if he/she are attending the event as a laner or visitor then a wristband is a must.
They work at the venue, as in where the event is held, but they also bought a regular day ticket, apparently
Do they work during the event? If not a ticket is mandatory.
However they might have a deal with their employer and DH and thereby be able to attend. I do not know all ins and outs 🙂
Yeah, I think I'll tell them to ask their employer instead
It would make sense that they have access to events happening in their own workplace, but who knows
I suppose they bought a ticket to be on the safe side
Thats actually not the case usually 🙂 Unless they actually work during the event
No, it is usually the case, according to them. But occasionally specific events will not allow access tostaff at the premises. I’m thinking DH is also a little different to many other events in that it’s 24/7 and there are such special ticket price tiers
I work with many other events as well and we rarely allow staff to be at the event unless they actually get a ticket ^^ said ticket can be given by us of course but their badge is usually not enough to do non work at the event
Interesting. I suppose it differs at different premises
From what I understand, the only times they’ve been strictly forbidden to enter an exhibition or area have been for closed company conferences
But anyways for them i would suggest that they shouldnt assume that they have full access to be at the event with just their badge 🙂
Yeah, they got a ticket anyway, so we can be sure to meet up. Would have been a bit awkward otherwise 
Wouldnt be surprised if they can get tickets from their employer but 🙂
Them waving from the office window to me in the queue haha
Buying the add-on only doesn't let me put any of the creator codes, is there any promo code that works with the seat add-on?
do you have a ticket oither than a add-on?
i do, its one of the free tickets the teams get so need to buy the seat add-on seperately
have you got the ticket in tixr? if so then buying a add-on shouldnt be a problem i belive
Is it overwatch add-on btw?
the overwatch addon yes and no i dont have the ticket yet as they havent given them yet
You need the entrance ticket too ^^
so i cant buy the addon seperately like from the link that was sent earlier in the chat?
this one
yes
tho make sure your able to get the normal entrance ticket also as you can't refund the add-on if your not able to get an entrance ticket.
A solution is for you to contact the ticketholder and ask them to buy the add-on
They can just buy the add-on from seperated tixr account. 😄
the hazzle with multiple accounts 😂
That's why the different link is in faq tho 😄
Fair 😄
Also, I don't believe the discount codes apply to the add-ons.
So just for clarification as im a bit confused still, if i have the ticket in tixr i can buy an addon directly connected to my ticket? but it is also fine to buy the addon seperately and have the ticket and seat addon seperately? or does the addon have to be connected to the main ticket?
Is there any bar on Dreamhack where you can take a cider/beer and watch the hiphop concert on friday?
The bar is only available to visitors with the 20+ LAN tickets.
Alright, I understand. Thank you
Doesn't need to be connected, you can scan off two different emails for instance. Why you'd do that, I don't know, but you'd just need to show them is all
Actually pretty sure some of the restaurants have alcohol but there’s not any where you would be able to watch the show while drinking
What I meant was, if there was a possibility if you can take the cider/beer with you and go to the hiphop stage
alright thank you!!
No.
Oki
Hey I have the diamond ticket add on and it talks about meet and greet and a behind a scenes tour at the OWCS area and I haven’t seen more information about when it is and how to access it , any information would be great thanks !
It is possible to upgrade normal 3 day pass tickets to 3 day ultimate tickets?
Yep via support@dreamhack.com
Alright thanks 🙏
How do we get the OWCS cosmetics for the event? Do we have to redeem a code to get them or?
Hopefully they respond to emails quick its only a few days now 🙏🙏🙏
The LAN closes at 10.00 on monday, when do you have to be out the building? Does the internet shut down at 10 or do you have to be gone by then ?
You'll have to be out by 10 if previous times are anything to go by
if you are still on the venue after 12 you are our property until next hack ok? 😛

ur now part of the crew
welcome

thats how we recruit 😛
Sign me up 😄
Idk if anyone has asked this but I have seen that it says if I have purchased an OWCS add on (which I have) I would be given a code to claim in game rewards. Does anyone know where I will receive this code
Hello, I have a question about parking. What is the most popular time for people to come and do you guys usually have a problem with parking spaces. It would be nice to know to I can factor it in when I need to leave to be able to get a parking spot. Im a LAN attendee and will be there the entire weekend so it would be nice to be able to secure a parking spot for the weekend.
early
I'd say Saturday is likely the busiest, so I'd assume that there are way less parking spots available during peak hours that day.
Well our orignal plan was to come on friday around 13 but maby all the spots will be gone by then
There are outdoors parking at the East entrance where LAN attendees will enter
Those spots could be more accessible
Well it's over 2000 spots, I think you'll find one by then
2000 at the venue, and another 700 at the sports field (if I read into it correctly)
Allright, thanks, well probaly go a bit earier to make sure we get a spot
hello guys i hope this hasn't been asked before but does anyone know how big the seating area for the owcs is i'm scared that if i sit in the back that i won't see well (i bought the add on)
It's fairly big, try to sit at the front but it's still all good viewing from what I've seen!
Yeah it say theres no problems though ^^
okay thank you two for the quick answer! do you have any recommendations regarding what a good time to arrive at the venue is?
If I signed up for the Fortnite lan and plan on renting a pc do I have to rent a monitor too or are we provided with monitors?
You're only provided a table, chair, power for PC/monitor and one port in the network switch. You might need an ethernet cable as well, because that wasn't included at DH Summer when I rented a whole setup.
You should also contact Gameffect as soon as possible if you rely on renting, because I'm not sure how much is in stock on their end
Oh, I thought it was available for anyone over 20 years 😥
Are there any rules about photography as a guest? Or can I bring my own professional camera to take pictures and post on my own social media. Is there stuff I wouldnt be allowed to shoot?
You can take photos, and there is also rules - 6.8 on the rules page.
https://dreamhack.com/stockholm/rules/
tl;dr: you can take photos, if someone asks you to stop, you stop and ofc be respectful
Thats a given 👌
Hej. Jag köpte två biljetter tills på lördag igår. Men har inte fått några biljetter eller kod. Det har dragits pengar på mitt konto. Känner lite panik nu. Hjälp någon 😃
hey, can a supporter help me briefly (private)
We typically write in english here. Did you buy your ticket through Tixr? If so, do you see it there?
If you want help from crew/staff, you might want to hint what it is about as they have different areas they specialize in
You don't have to give specific details if they are sensitive
it doesn't matter as long as it's a trustworthy supporter 😄
You can PM me then 🙂
Are you a supporter? 🙂
Of what exactly? This is a support channel, not specifically a supporter channel 😄
If you want to dm you’ll need to say what the subject is but most things can get answered in this channel. If it’s a ticket question you’d need to email suppor
Have you received an email? Check junk folder.
I sent you a DM, please see if it's possible
As MaTILTa already said, most things can be answered here. What is your question about?
I'm invited as a creator for dreamhack but would also like to take part in LAN tournaments. I've now seen a cheap ticket but I'm from Germany and can't contact a seller there without a bank account and wanted to ask if a supporter might buy me a ticket if I send him the money beforehand 😄
girocard?
it is a Swedish site
I'd say the problem is transferring money
i’m in germany rn. do you not have a bank account at all or is it just the girocard?
the one that you get here and can’t purchase online w?
You can only verify yourself on the site with a Swedish account
Blocket is a marketplace with private users, not companies per say
oooh. that’s ass.
Companies use the platform as well, but I'm sure this is a private seller
yes
We recommend buying tickets from Tixr as it's the official way
regular lan is out of stock 😦
yes and there are very few BYOCtickets overall left and to booth I belive that the wave that was was the last before the event i.e no more tickets will be released.
Can someone who has an account there help me with my blocket problem?
I might be able to help you getting the contact details, but I won't be able to do the money transaction thing
You can send me the link in PM
I'm not sure how much I see initially, but I do have an account there
And I already have a ticket since July if you find me untrustworthy 😄
hahahaha 😄
That would be great, thank you
There might be Facebook groups for buying and selling tickets if that is easier. Be careful of scammers though.
Wow thanks!!🙏 I was so stressed about it!!
could you send a link of a group please?
You will have to find one on your own, since we do not allow ticket sales here, so I son't want to promote that.
ok thanks anyway
Had a couple of friends that did not receive tickets. Just email ESL support and they will fix it for you. support@eslshop.zendesk.com
Yep we dont have anyone here on discord that can help with ticket stuff 🙂 support@dreamhack.com puts you in the right place even
Some specific answers can only be answered by our support team, such as ticket upgrades, issues with tickets, and detailed personal information.
Hello, i had a problem and i cant go to the dreamhack sweden. I am selling the ticket and there is a guy who is interested to buy it. The thing is that when im trying to change the seat i doesnt let me, it says that there is no ticket when i have it. What should i do?
Why do you have to change the seat?
And did you connect the ticket to your account?
Hey! How long does it usually take to get a reply to an email sent to the support email? Is it better to try and get hold of a staff member here?
Some things like ticketing issues can only be handled by the email support 🙂
But have you tried asking your question here
No I have not. It's regarding a creator I work with that would want to discuss the possabilities for a Creator Pass. But we have not heard back after sending an application for it on the web page (as the page suggested us to do).
When did you send the application?
Early last week or late the week before that
We don't technically accept creators anymore, the deadline is october 31st
But you can DM me who the creator is
But we probably won't accept creators
I'll DM you the info I sent in the email :))
Hi. Can you please tell me how many duo from every heat qual for finals?
DreamHack no longer operates Fortnite tournaments, they are now operated by ESL (DreamHack and ESL are part of the EFG group), and have moved online.
You can join their Discord for more information (link below!)
There they will also be able to advise of any plans for in person events, and there might be future times where DreamHack hosts ESL Fortnite tournaments.
Can we bring in a flag to the event? Like our state flag or something so our families can spot us if we end up on stream?
hello, i have changed my teammate and my epic games username since i signed up for the dreamhack duos lan tournament, should i create a new google form or what?
DreamHack no longer operates Fortnite tournaments, they are now operated by ESL (DreamHack and ESL are part of the EFG group), and have moved online.
You can join their Discord for more information (link below!)
There they will also be able to advise of any plans for in person events, and there might be future times where DreamHack hosts ESL Fortnite tournaments.
Yo quick question about can I bring a power strip?
As a LAN visitor?
as 20+ player
Not only can you, you should as you only get 1 outlet 🙂
ok so i take power strip i plug to outlet and its good
Yep 🙂 Shucko outlets
Hi have a question , do you know maybe is there any order player on the LAN than 39 year old? Or can check it?
@tulip olive
@arctic vine
I'm not sure what you mean. Are you asking if there are other 39 year olds?
I would guess so 😛 no need to ping when you dont get an answer after 1 min though
Sorry bro
also love that you pinged a bot that will not answer
From what i can see flags seems to be on the list of prohibited items at least for crew. Would guess the same applies to visitors
I mean is there any older participant than 39 years old?
We do not know
Most likely 🙂
But the one who play on LAN not only visitor
There probably will be people of varying ages there. Definitely some parents gaming with their kids
Duo?
Around No need exact amount
Do you mean for Fortnite?
Yes
We do not have that amount
I see
And if you have questions regarding the Fortnite tournament, you can ask them in the dedicated Discord server
DreamHack no longer operates Fortnite tournaments, they are now operated by ESL (DreamHack and ESL are part of the EFG group), and have moved online.
You can join their Discord for more information (link below!)
There they will also be able to advise of any plans for in person events, and there might be future times where DreamHack hosts ESL Fortnite tournaments.
Is it possible to buy a ticket for a friend? Or is the ticket personal?
Day ticket
You can buy a ticket from someone else, yes
So it wont be a problem even if my name is on the ticket?
When they have gifted the ticket to you, it is entirely yours
The thing is you cant gift tickets
Oh wait I read 'buy a ticket from a friend'
Oh😄
But yes, you can gift tickets
Ok i dont see a button for it
So if you buy the ticket for your friend, you can gift it to them or keep it on your account
Oh ok
Have you connected the ticket to your account?
Yes, but you should get an email to link the ticket to your DreamHack account
and from there, you can gift tickets
Perfect 😄
It is okay if you keep the ticket though, if you show the ticket at the entrance for your friend
👍
because i cant go and there is a guy interested in my ticket but i wants to change the seat
But why would you need to change the seat if you're giving it away anyway? Let the other guy choose the seat
I need to be clear. The coat check at West entrance will be available to all Day visitors on friday thru sunday?
Yep that's the main entrance. Only LAN visitors use the east entrance
Question regarding the bag ban, does it only apply for closed bags? Would for example one of the blue ikea shopping bags be okay to bring so I can carry my keyboard and such in it?
bag ban dosent affect LAN attenders
bag bans does not apply for LAN attendees but if youre a normal ticket holder its a complete bag ban
only day visitors
maybe a long shot but does anyone know what type of food places will be there? ive got celiac and i like doing my research beforehand to know what i can and cant eat
Is there a cloakroom for coats/hats etc at Dreamhack? Also can we bring in our own water bottles if we can't bring in bags, or do we have to buy water there/will there be water drinking facilities available in the venue itself? (non-LAN tickets)
Yes , yes and i belive there will be however i cant make any promises
There are water fountains
Check stockholmsmässans webpage and the map that relesased about 10 min ago 🙂
Awesome thank you! Will make sure to bring our water bottles then
ty! found on their webpage
No worries 🙂
Have you guys received any registration links and confirmation for dreamhack Fortnite tournament in Stockholm yet?
all fortnite questions should be kept in the fortnite discord
DreamHack no longer operates Fortnite tournaments, they are now operated by ESL (DreamHack and ESL are part of the EFG group), and have moved online.
You can join their Discord for more information (link below!)
There they will also be able to advise of any plans for in person events, and there might be future times where DreamHack hosts ESL Fortnite tournaments.
I was invited as a +1 for the official Dreamhack Party. Does anyone know if confirmation emails are due to be sent soon? Or if we simply turn up with who invited us?
Check with your main
Most likely sent on Wednesday
Cheers mate, I will just have to be patient then 
Oh that’s great! I checked the website and saw they indeed have a cloakroom and that solves my biggest issue by far. Just for dreamhack specifically if I took a daypack sized backpack could I store it there along with my coat? I don’t intend to take anything inside obviously as per the rules but it’d be really handy to not have to go back to my hotel if I wanna explore the city before or after attending that day. Idk how the bag ban works regarding that and I don’t wanna be surprised when I’m standing there
No bags unless you're in the LAN and unsure if you can store you bag in the cloakroom even then. There are some luggage boxes available, but not confirmed if they will be off-limits for visitors
Since the cloakroom is after the entrence, i dont think they can allow u as visitor to have your bag in there, thats usually the case in other events ive atended to with bagban.
Yeah that’s exactly what I was thinking as well. If it is after the entrance like you say no shot but it depends on their definition of entrance. Whether it is after the first physical barrier or where the event territory begins.
the cloakroom is inside, after the ticket check
Yea that I was aware of but from earlier convos I gather that the lockers will not be available.
Yep then it is off limits me thinks.
It is most probably this cloakroom
That would make sense. Thanks for the screenshot!
Good idea unfortunatley the backpack will not be allowed because it will be rgarded as inside of the venue
It's a little further down on this page, if you want a full overview of the premises: https://stockholmsmassan.se/en/organizers
Pockets are allowed 🙂
yes 🙂
Giant pockets
Pockets everywhere!
Get some good cargo pants and ware them. They are both comfy and filled to the brim with pockets :3
The only "cargo pants" I have, or pant with good pockets, is my university overall 😅
Yeaaah that isn't allowed either. I checked 
No…pockets? 
No massive pockets just for the sake of it 😛
Like you cant sew a bag onto your pants and claim its a pocket
Of course, I was mostly joking. But cargo pants should be ok, right?
Yeah ^^
gonna make my pants out of ikea bags see what happens 

You're a little menace lol
gonna ban me for wearing pants!?

Speaking of which, this chat is slowly turning into something for #stockholm-general 👮♂️
Still no info on what sitting in the TFT rows entails?
so just wondering about the bag ban :
I usually have everything ( pc, keyboard, cables etc etc ) in a large yellow Ullared bag for easy and fast transport. I cant use that for DH then and have to bring the pc gear like a crazy pile on the gamingchair ?
LAN is excluded from bag ban
So as long as its no prohibited items like knives, weapons etc its all good
arrajjt then ! tnx for that info 🙂
Any recommendations about what to bring to the Lan except your items for computer etc? And is it allowed to bring your own energy drinks inside?
This is a good list for packing #svenska-allmänt message
And you are allowed to bring drinks and food inside
There's a list in the FAQ on the website as well
A good pillow for extra cushion is nice
it's a Swedish channel that you can choose a role for in #get-roles
Thanks alot:)
Question: what food / restaurants will be available at Dreamhack? Is it allowed to bring a cooling box and drinks ? (Read water / cola)
Not sure about the food places. Are you referring to a cooling box with like ice packs in them or something that runs on electricity?
If you have 3-day or 1-day tickets then no cooler, if you’re in the lan you can have a cooler if it’s not electric
Non electric , ice packs
Then you can bring it if you have a LAN ticket ^^
Ok thanks, yeah I will be LAN with my kid and we thought it would be a good idea 🙂
Will there be any info about food later on maybe when map is up?
Maybe there will be the usual expo restaurants that Älvsjö use to have.
Yep, the usual restaurants and maybe some exhibitors with food also. I think Arla will have lighter meals
So I can bring in redbull and my own food?
Yes, as long as you don't eat/drink it near the restaurants in the venue
Hey! Just a question. If I have a lan Regular ticket can I upgrade it to an ultimate ticket
You can only upgrade from daypass to byoc but you can't upgrade byoc tickets sadly.
Hasn't this been able to do through support@dreamhack ? but might not be able this close to event tho?
^Yeah you should be able to but this close? maybe worth a try at least but can't guarante.
Only support can do that in that case, but not sure if they will be able to do it in time
Yo! First time visitor here and was looking up some tips and trix, and six years ago komplett.se posted a youtube video with a "hack" that you can build a LAN-shelf that your comp can stand on top of, to free up some space. Is this still allowed? Would be awesome to pimp our space ❤️
Yes it's allowed as long as it's stable enough and basically don't collapse 😄
Hahaha, so my carpenter skills needs to activate. Got it! Thanks 😄
Usually find some cool looking shelfs and special designs, Some have a thing in the front where you can lock in your pc and monitor and stuff and some have cool paintings on them or shelfs where you can put drinks and PC on and way more.
Check the table size and go wild 😄 Could recommend wheels on the shelf to wheel it in with all packing (if the design allows it)
Ough, and now I need to take a vacation from work to make me a monster-shelf. Geeez, thanks haha! Me and my kid have two spaces booked next to each other. Theres no problem with the shelf expanding over our two seats right?
Might be a network switch sitting there inbetween.
To be kind for neighbours, dont maximize it either so those next to you has to have it right in edge of there screens, (sure u are allowed to take your space, but atleast i try to be a bit flexible on those last inches .. 😄
Good point. Thanks 😉
I have a quick question cause I see there’s a bag ban will Fanny pack count cause I’m going to need something to carry my medications?
first, if u have LAN -ticket, bag ban don't apply to u. If u are just dayvisitor, u can bing your medications in a proper bag if it can't fit in your pockets etc.. but you cant come with a suitcase for just a little pill... the bag should be in minimum size needed to be able to get the meds with u
I see thank you and is there a place where I can put my coat down?
There is a cloakroom where you can put your coat for 40 SEK so like 4 euros
But reminder, no bags!
Not even like a tiny bag fanny pack size
Hey so i bought a day ticket for saturday about half an hour ago and the ticket isnt appearing. I havent gotten any mail with the receipt. The money has been drawn from my account so im really confused. Does it just take a while or is something wrong?
I'm celiac for example, I need to bring my food since the venue will probably not have GF food for me. We can't even bring a fanny pack?
No.
Im pretty sure the venue will have GF food tho, Since it's a really common "disease" in Sweden. 🙂 So there should be plenty of options for u in the venue is my guess. (can't guarantee any ofc...)
Can we store ore LAN bags in the cloakroom aswell? 👼
No bags in the cloakroom from what I've heard
Was worth a try atleast 😄
How about an empty bag to then use for when I purchase stuff at the venue?
That's a no
yeah i find this weird. what if i win stuff and buy stuff. can i get a bag inside or do i just need to walk around with everything in my hands?
They will offer bags inside anyway, don't worry
If you can get yours hands on a bag inside the venue, you can put them in there. But if you walk out with it, you can't get back in with it
i got a reply in this chat earlier that a foldable bag you have in your pocket when you enter is fine as long as its in a pocket then you can use it inside the event
Panta mera usualy gives away bags if you do there game. So head there and try to get a bag
Bagvertisment 
No bags from outside in!
.....some of the crew did say something about those little foldable bags though. I do recall that? 
yeah
Cough I found the culprit
When they check you, and see you have a bag, they'll likely ask you to throw it unfortunately
i dont mean to argue but more so asking as a genuine questions, its not being used as a bag, its folded in my pocket and with nothing in it, its essentially a piece of fabric
so i dont really understand that part if bags gotten inside the event is fine
Per Engström, Head of Section for Coordination at the National Operations Department, comments on the decision:
"The decision has been taken in light of the raised terror threat level, with the aim of increasing security. It is a concrete measure that will limit the possibilities to bring objects that may pose a danger to people visiting an event."
i understand that
but its a piece of fabric in my pocket
not something i can carry smth in more than i would by getting a bag inside the event
like i completely understand no staff of dreamhack can do anything about that if that is included in the decision of the law
im saying i dont really understand the logistics of said law if that makes sense

