#Server list not working and server not joinable

1 messages · Page 1 of 1 (latest)

tacit aurora
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I was playing on my server (which is a survival world for me and my friend), and I went downstairs to grab something. When I was back upstairs I had lost connection (timed out) and I couldn’t rejoin. I’ve tried stopping the server to restart it and attempt to join again after doing so, but suddenly my servers are gone from the server list. This picture shows what it looks like on both PC and mobile.

IMG_6905.png
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This is the error message when I try to join from the Minehut lobby

image.png
nova furnaceBOT
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:tickets: Submitting a Support Ticket

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Requested by 403denied (401582030506295308)
frosty condor
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I have this exact same problem

tacit aurora
# frosty condor I have this exact same problem

I created a Support Ticket on the Minehut website and the Support Tech fixed it within just a couple hours. Apparently it was in some "stuck state". Here's what they replied to me as an email:
"It looks like your server was in a stuck state, we have cleared this and it's starting properly now.".
If you still have the same problem I would suggest just creating a Support Ticket like I did.

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I did lose a little bit of progress though, I think everything I did today or to my last backup. I'm not sure which, as they're both very recent