#cant link

1 messages · Page 1 of 1 (latest)

buoyant fern
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cant link my account it says im already linked (i shhouldnt be as ive never linked before)

buoyant fern
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also im not actually linked, and I cant even get into gamersafe bc that app sucks...

twin forgeBOT
# grizzled raft open a !ticket prolly

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

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Once you're ready to file a support ticket, click the button below and fill out the form.

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buoyant fern
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ive created a support ticket before they were useless I mean I can try again but if I get the same person I usually get im probably not even gonna reply because she has never once helped me.

buoyant fern
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woah I got "dylan" this time he seems useful

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"Our tech is not able to resolve this issue so we have forwarded it to our dev team. Our dev team is always very busy so I just wanted to let you know ahead of time it may take some time before they can work on this issue. "

grizzled raft