My server won't start up at all! | Minehut | Page 1

sharp folio Jan 7, 2026, 12:08 PM

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!logs

warm lynxBOT Jan 7, 2026, 12:08 PM

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sharp folio !logs

📃 How do I download my logs?

You view and download your logs through the File Manager on your server dashboard. Enter into the logs folder, scroll to the bottom of the folder, and select the file name latest.log and then hit the Download button.

Once you have your log file downloaded, upload the contents of the file to the site linked below and click Save.

After that, send the link of the website to the channel you want to send your logs to.

sharp folio Jan 7, 2026, 12:08 PM

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^

tacit narwhal Jan 7, 2026, 12:12 PM

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I cannot access rhe log folder

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Nothing my server can be access i try to start it up and it doesnt work

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I cannot lose all the data in it

sharp folio Jan 7, 2026, 12:16 PM

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tacit narwhal I cannot lose all the data in it

does it not have a "manage server" button next to it when you start it?

tacit narwhal Jan 7, 2026, 12:17 PM

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The console doesnt appear

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When i try to start it up it doesnt appear

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And dont say its bc im using my phone bc i tried on pc multiple times

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With the same outcome

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I simply want to start up my server thats all. It literally wont let me

tacit narwhal Jan 7, 2026, 12:48 PM

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Not to rush but we have a community of people urgently waiting for this server to start up again. The ip is supreem.minehut.gg

tacit narwhal Jan 7, 2026, 1:47 PM

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@sharp folio ?

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now when i type /join supreem it sends this

sharp folio Jan 7, 2026, 2:18 PM

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tacit narwhal <@250932057629261824> ?

if you have console access then you should have file access to, so send logs

tacit narwhal Jan 7, 2026, 2:19 PM

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i have no console access

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but i ahve only the last few lines from my discordsrv logs

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this is the logs

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from before it was shut down

sharp folio Jan 7, 2026, 2:20 PM

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wdym you dont have console access?

tacit narwhal Jan 7, 2026, 2:20 PM

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but this is only the last few lines as i said

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i ltierally cannot access anything from my server

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not starting it upo

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or trying to restore backups

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nothing

sharp folio Jan 7, 2026, 2:21 PM

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but you just showed an empty console

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how

tacit narwhal Jan 7, 2026, 2:21 PM

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yea it doesnt work

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nothing works i dont know

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i went to sleep and woke up to this

sharp folio Jan 7, 2026, 2:21 PM

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but if you have console access then you have logs access too

tacit narwhal Jan 7, 2026, 2:21 PM

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many say its because im using 1.8

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according to friends

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but i dont think so

tacit narwhal Jan 7, 2026, 2:22 PM

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sharp folio but if you have console access then you have logs access too

my logs cannot be found through console. what i sent u was the logs i got from a bot that logs my mcserver on discord

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im just as confused as u are

sharp folio Jan 7, 2026, 2:22 PM

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logs aren't found through console

tacit narwhal Jan 7, 2026, 2:22 PM

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and now minehut says to contact an admin over this issue

sharp folio Jan 7, 2026, 2:22 PM

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they're found through file manager

tacit narwhal Jan 7, 2026, 2:22 PM

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cant access it either

sharp folio Jan 7, 2026, 2:22 PM

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why what's it say

tacit narwhal Jan 7, 2026, 2:22 PM

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wait

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imma ss

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then it kicks me out of the dashboard just a few seconds with viewing inside

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im extremly frustrated bc this server has been running for literally less than a week

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idk what caused this

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@sharp folio

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@sharp folio i just upgraded to ultimate with it and nothing happened.

warm lynxBOT Jan 7, 2026, 2:37 PM

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:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

:incoming_envelope: Didn't get an email in your inbox? It might have been sent to your spam or junk folder, so make sure to keep an eye out!

Once you're ready to file a support ticket, click the button below and fill out the form.

:calendar_spiral: Business Hours:

Monday-Friday, <t:1724241602:t>-<t:1724284800:t>

If you're having trouble signing into your account, please click here or email us at support@minehut.com to create a ticket instead.

tacit narwhal Jan 7, 2026, 2:38 PM

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are u kidding me

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I just want it fixed

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i dont need more steps

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my money and all..

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are u absolutely serious

tacit narwhal Jan 7, 2026, 3:01 PM

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@tulip wave @sharp folio i made one already #382492

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this was a while ago too

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no one responded.

sharp folio Jan 7, 2026, 3:01 PM

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how long is "a while ago"

tacit narwhal Jan 7, 2026, 3:05 PM

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7 hours ago

sharp folio Jan 7, 2026, 3:05 PM

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well it does say within 1-2 business days so you'll probably just need to wait

tacit narwhal Jan 7, 2026, 3:06 PM

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thank u

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u should do that next time @sharp folio

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reply with straightforward answers

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instead of keeping ppl waiting like this

sharp folio Jan 7, 2026, 3:06 PM

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trying my best, I'm not exactly answering with non-straightforward answers on purpose

tacit narwhal Jan 7, 2026, 3:06 PM

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i would even appriciate a "i honestly dont know"

sharp folio Jan 7, 2026, 3:07 PM

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blame my ADHD or something idk

#My server won't start up at all!