#BungeeCord IP Forwarding error

1 messages · Page 1 of 1 (latest)

muted wharf
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this error appears whenever i try to join the server and i cannot join it at all

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ruby kayak
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“The server”

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Is this a minehut server? Your server? An external?

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Are you on bedrock? Java?

muted wharf
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i mean this is a minehut discord so

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im on java

ruby kayak
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So that leads me nowhere

muted wharf
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i mean i wouldnt join a minehut server and ask for any other hosting server help

ruby kayak
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That’s not what I’m asking

muted wharf
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do u know what causes this error tho

ruby kayak
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Im asking like is the server pure minehut?

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Your server?

muted wharf
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yeah

ruby kayak
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An externally connected server as well?

muted wharf
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pure minehut

ruby kayak
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Is it yours?

muted wharf
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yes

ruby kayak
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Ok. Did you make it via the website or just in game

muted wharf
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via website

ruby kayak
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Ok. Check what plan it’s on for me

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I’ve seen this happen on externally connected servers in passing

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But never on a pure minehut server

muted wharf
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its on starter but i was planning to upgrade when i finish the server but cause of the error i cant join

ruby kayak
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Can you make a ticket with support for me? They’ll respond tomorrow

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!support

clever steppeBOT
# ruby kayak !support

:tickets: Submitting a Support Ticket

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Requested by dragonet64 (824360969366405141)
muted wharf
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alright

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thanks

muted wharf
ruby kayak
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Weird

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I think you need to do it one by one

muted wharf
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hmm okay

worthy swallow
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@muted wharf have you tried checking your !logs? (continuing conversation from #general)

clever steppeBOT
# worthy swallow <@943442469968809984> have you tried checking your !logs? (continuing conversati...

📃 How do I download my logs?

You view and download your logs through the File Manager on your server dashboard. Enter into the logs folder, scroll to the bottom of the folder, and select the file name latest.log and then hit the Download button.

Once you have your log file downloaded, upload the contents of the file to the site linked below and click Save.

After that, send the link of the website to the channel you want to send your logs to.

Requested by preceding (680859103827984410)
muted wharf
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let me check

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i mean im checking it

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but i dont see anything unusual

worthy swallow
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even when you try to join?

muted wharf
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oh yeah ill try that

muted wharf
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this appeared when i joined

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only that

worthy swallow
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yeah, I don't think that would cause anything... could you stop the server, rename the world, and generate a new one, just to see if it's a world issue?

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also, something else - your username isn't allowed on Minehut, I'd recommend changing it

muted wharf
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cause i already made a map and all that

worthy swallow
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if you rename the world, it'll stay there

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just make sure not to delete it

muted wharf
muted wharf
worthy swallow
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if you were in a world that was corrupted or something, it could prevent you from joining

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actually let me have you do something else first

muted wharf
worthy swallow
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do you care about your player data (like inventory, XP, player location) and stuff? Deleting it might fix the problem if it's a player data issue

muted wharf
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my friend couldnt join too

worthy swallow
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oh, hmm

muted wharf
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same error for him

worthy swallow
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okay since you've already made a support ticket, I'd just wait to see if they know what your issue is, or maybe someone else will come along here and see your help post and know what to do

muted wharf
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yeah sure ill wait

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but one more question

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would having outdated plugins have a chance to cause this error?

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cause i have like 10 or so plugins that are outdated

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im not sure if that could mean anything

worthy swallow
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it could always be a possibility, yeah

muted wharf
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ill update everything then