Cant write

[undone sierra]

Yo

if any player try write smt in the chat it say that the message is Blocked

[wet sleet]

Did you mess with the filter?

[undone sierra]

nope

[wet sleet]

Hmmmm

[undone sierra]

can you join my server and help me maybe?

[wet sleet]

Mind sending your logs?

!logs

[pine nebula]

📃 How do I download my logs?

You view and download your logs through the File Manager on your server dashboard. Enter into the logs folder, scroll to the bottom of the folder, and select the file name latest.log and then hit the Download button.

Once you have your log file downloaded, upload the contents of the file to the site linked below and click Save.

After that, send the link of the website to the channel you want to send your logs to.

Requested by flamexrose (1284837972897828864)

[undone sierra]

kk wait

[wet sleet]

the mclo.gs link

[wet sleet]

And this

[undone sierra]

What is this?

[wet sleet]

Nvm

[undone sierra]

ok

do you see any problem?

[grave wraith]

Some characters are blocked by the filter

[undone sierra]

Ye but i cant write

nothing

[wet sleet]

My WiFi is stupid

I can't do anything

Sorry"

[undone sierra]

no problem

[grave wraith]

What else have you tried typing

[undone sierra]

everything

like Hello

Test

.....

[grave wraith]

Hm, may be worth making a ticket for

[wet sleet]

!support

[pine nebula]

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

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Requested by flamexrose (1284837972897828864)

[wet sleet]

You need this

Mb jamie

[grave wraith]

Uh it’s okay? lol

[undone sierra]

should i write a email or what?

[wet sleet]

Yes

Make a ticket

[undone sierra]

oh ok+

[wet sleet]

With there support website

[undone sierra]

ok thanks have a good day

[wet sleet]

It's going bad but thanks ig

I hope you have a good day aswell

[dire roost]

it looks to be because you have some sort of chat format plugin that is adding the ◎ symbol to all messages and that is blocked by the filter. edit your chat format plugin to remove that

[undone sierra]

everyone cant write

[dire roost]

yes because you have a plugin that is adding that to all messages

[grave wraith]

Yeah so that sounds like a plugin issue

[undone sierra]

do you see any issue?

[gusty elk]

its the special character

you cant use that letter or whatever