#Random server crash then i get this when trying to join

1 messages · Page 1 of 1 (latest)

glass stone
#

(the server is not on a proxy)

#

wait i had 2 viaversions?

glass stone
#

i removed the older one

#

ok it appears im able to join on 1.21.8 but not other versions

#

im going to try update viabackwards

#

proxies:
bungee-cord:
online-mode: true
proxy-protocol: false
velocity:
enabled: false
online-mode: true
secret: (there is one here but dk if its safe to put)

#

this is what chatgpt told me wouldnt trust it though

I checked your log file and found no mentions of velocity, bungee, or forwarding at all.

That tells me your backend is not enabling Velocity support — so your config (velocity.enabled: false) is working correctly.

👉 This means the problem isn’t your server. It’s that Minehut’s proxy is still trying to connect with Velocity forwarding enabled, but your server is rejecting it because it’s not set up for that.

✅ Conclusion

Your server configs are fine.
The issue is Minehut’s proxy misconfigured — likely after a restart or internal update on their side.

You’ll need to:

Open a support ticket with Minehut.

Send them the error you got:

com.velocitypowered.proxy.util.exception.QuietRuntimeException:
The connection to the remote server was unexpectedly closed.
This is usually because the remote server does not have BungeeCord IP forwarding correctly enabled.

Tell them:

“My paper.yml has velocity.enabled: false, but your proxy is still sending Velocity forwarding. Please resync my server’s proxy settings.”

Do you want me to also dig into your log for the exact crash reason (why the server “randomly closed” in the first place)? That might help you prove to Minehut that this wasn’t caused by your configs

sick harness
#

Try deleting all configs related to your server, like spigot.yml and bukkit.yml

glass stone
#

is that safe?

sick harness
#

Yes, paper will regenerate new configs

glass stone
#

ok

#

nah

sick harness
#

You mentionned you can't join on 1.21.9 but you can on 1.21.8?

glass stone
#

yeah

#

cant join on any lower version either

sick harness
#

Are all your plugins updated?

glass stone
#

apparantly viabackwards is outdated

#

lemme get new version

#

nah

#

same error

sick harness
#

Does /pl show that everything is loading properly?

glass stone
#

nope apparantly viabackwards is still outdated?

#

I got latest version of it

#

my server is paper 1.21.8

sick harness
#

Weird...

topaz wigeon
#

Hmm

#

Maybe a dev needs to help with this one

keen thicket
#

bro this just started happening to me like 5 minutes ago

glass stone
#

chatgpt could be right

topaz wigeon
glass stone
#

minehut issue

topaz wigeon
#

Yeah

#

Most likely

keen thicket
#

the same thing started happening with me

#

exact same message

#

none of my plugins are outdated because its been working fine

sick harness
#

I've notified someone from the dev team to check this out

glass stone
#

thankyou

topaz wigeon
#

W mod

keen thicket
#

thank you

glass stone
#

I was just about to sleep too 😭

topaz wigeon
glass stone
#

nah its only 11:30

#

i gotta get the server back up

topaz wigeon
#

Dam

#

I went to bed at 5am and woke up at 9AM

tall bronze
#

it's 6:30am for me so I can't help more than this but do you mind trying this version of ViaBackwards? !vb

blazing swanBOT
# tall bronze it's 6:30am for me so I can't help more than this but do you mind trying this ve...

booster ViaBackwards
‌
Minehut uses :link: ViaVersion to allow players to join on the latest versions, however if you want to allow previous versions to join older versions.

:exclamation: During early releases of Minecraft, Minehut uses a custom ViaVersion version for Minehut-managed servers, meaning you will need to install our custom version of ViaBackwards.

If you need the minehut Minehut version of ViaBackwards click on the Download Here button to install.

alert This version of the plugin will only work on Minehut-owned servers.

Requested by santio. (239752804468654090)
glass stone
#

fixed

#

tysm

glass stone
keen thicket
#

alr getting out of bed now

#

didnt work for me 🙁

unreal jetty
#

i cant join my friends server and i get the same error

keen thicket
#

@tall bronze any more help?

#

nvm got it working

topaz wigeon
blazing swanBOT
# topaz wigeon !support

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

:incoming_envelope: Didn't get an email in your inbox? It might have been sent to your spam or junk folder, so make sure to keep an eye out!

Once you're ready to file a support ticket, click the button below and fill out the form.

  • :calendar_spiral: Business Hours:

Monday-Friday, <t:1724241602:t>-<t:1724284800:t>

If you're having trouble signing into your account, please click here or email us at support@minehut.com to create a ticket instead.

Requested by flamexrose (1284837972897828864)
keen thicket
topaz wigeon
#

to minehut

#

the devs are investagting aswell