My server is stopping for no reason when no ones online

[novel cape]

Me and friends got paid plan and server stops when no ones online?

[pliant sentinel]

all servers unless it has the 24/7 upgrade will automatically stop after 5 minutes of no player activity. anyone is able to start it back up by doing /join <server> in the lobby.

[novel cape]

Pro Plan has 24/7 right?

[pliant sentinel]

the only plans that has the 24/7 upgrade are the ultimate plan. or a custom plan with that upgrade

[novel cape]

Yea I know but our players ping us everytime its down

[novel cape]

So pro plan does not has 24/7

[pliant sentinel]

you can tell them to just do /join <server> and it'll start it back up

[pliant sentinel]

it does not. it has unlimited time but that is different from 24/7

[novel cape]

Ah alr

Mb then.