#Why cant i join minehut
1 messages · Page 1 of 1 (latest)
:robot: Getting a connection reset error?
In order to diagnose this issue, click on the Test button below.
If you get an Error 1006 error, click here to create a ticket to get in contact with a support agent so that they can resolve the issue.
:warning: Remember to change [insert IP here] with your IP from [Google](<https://www.google.com/search?q=my+ip).
If you get a Cannot GET / error, then it is an issue with your connection which you can go to #1014801630295760897 to resolve.
Send a ss of what happens
And what did you get when you went here?
Go to https://api.minehut.com
and send a ss of what it says
?
send a ss
what the
Open a support ticket
same thing happend here
:tickets: Submitting a Support Ticket
Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.
:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.
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Once you're ready to file a support ticket, click the button below and fill out the form.
- :calendar_spiral: Business Hours:
Monday-Friday, <t:1724241602:t>-<t:1724284800:t>
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If you're having trouble signing into your account, please click here or email us at support@minehut.com to create a ticket instead.
Uhh
@azure cape
Can you create a support ticket?
if ur ip is banned you cant
@golden escarp
!cr
:robot: Getting a connection reset error?
In order to diagnose this issue, click on the Test button below.
If you get an Error 1006 error, click here to create a ticket to get in contact with a support agent so that they can resolve the issue.
:warning: Remember to change [insert IP here] with your IP from [Google](<https://www.google.com/search?q=my+ip).
If you get a Cannot GET / error, then it is an issue with your connection which you can go to #1014801630295760897 to resolve.
then wait for a response to the ticket
bruh
yeah now i can
the support site doesnt use the same site as that
Your ip is blocked by cloudflare
what the
It's been flagged and minehut support needs to manually unblock it
yes it was blocked by cloudflare ddos protection
2-3 buisness days
^^
VPNs might work
you can try restarting your router and that might give you a new ip
bru
you sure they said 1 month? usually its not that long