#Why cant i join minehut

1 messages · Page 1 of 1 (latest)

tiny kite
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Error?

soft stratusBOT
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:robot: Getting a connection reset error?

In order to diagnose this issue, click on the Test button below.

If you get an Error 1006 error, click here to create a ticket to get in contact with a support agent so that they can resolve the issue.

:warning: Remember to change [insert IP here] with your IP from [Google](<https://www.google.com/search?q=my+ip).

If you get a Cannot GET / error, then it is an issue with your connection which you can go to #1014801630295760897 to resolve.

tiny kite
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Send a ss of what happens

tiny kite
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and send a ss of what it says

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?

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send a ss

solemn kite
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what the

tiny kite
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Open a support ticket

solemn kite
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same thing happend here

soft stratusBOT
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:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

:incoming_envelope: Didn't get an email in your inbox? It might have been sent to your spam or junk folder, so make sure to keep an eye out!

Once you're ready to file a support ticket, click the button below and fill out the form.

  • :calendar_spiral: Business Hours:

Monday-Friday, <t:1724241602:t>-<t:1724284800:t>
Saturday-Sunday, <t:1731769200:t>-<t:1731798000:t>

If you're having trouble signing into your account, please click here or email us at support@minehut.com to create a ticket instead.

tiny kite
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@azure cape

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Can you create a support ticket?

solemn kite
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if ur ip is banned you cant

tiny kite
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@golden escarp

golden escarp
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!cr

soft stratusBOT
# golden escarp !cr

:robot: Getting a connection reset error?

In order to diagnose this issue, click on the Test button below.

If you get an Error 1006 error, click here to create a ticket to get in contact with a support agent so that they can resolve the issue.

:warning: Remember to change [insert IP here] with your IP from [Google](<https://www.google.com/search?q=my+ip).

If you get a Cannot GET / error, then it is an issue with your connection which you can go to #1014801630295760897 to resolve.

tiny kite
golden escarp
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then wait for a response to the ticket

tiny kite
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He can't open a ticket

tiny kite
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bruh

solemn kite
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yeah now i can

golden escarp
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the support site doesnt use the same site as that

tiny kite
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Your ip is blocked by cloudflare

solemn kite
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what the

tiny kite
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It's been flagged and minehut support needs to manually unblock it

golden escarp
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yes it was blocked by cloudflare ddos protection

tiny kite
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2-3 buisness days

golden escarp
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^^

tiny kite
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VPNs might work

golden escarp
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you can try restarting your router and that might give you a new ip

tiny kite
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idk

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what

solemn kite
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bru

golden escarp
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you sure they said 1 month? usually its not that long

solemn kite
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up to

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prob not 1 month

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actually?