#minehut bug

17 messages · Page 1 of 1 (latest)

rugged fossil
spiral void
# rugged fossil i have had a problem for several days that i open up minehut page and i cant cli...

This is a known issue - #status-and-changelog. Could you please send which browser and the version of your browser you're using, obtainable via https://www.whatismybrowser.com/ ? This will help the developers track down the issue quicker.

WhatIsMyBrowser.com
What browser? My browser? Is my browser out of date?

What browser do I have? Find out my browser, check that my browser is up to date and what my settings are.

rugged fossil
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im using google chrome , microsoft edge

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Chrome 131 on Windows 11

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i hope i will get refunded with credits cuz i just bought a server plan and its running out cuz i cant work on the server

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if it will be fixed let me know

subtle birch
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im pretty sure most people have the problem me included

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try using firefox and refreshing the page ALOT

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for me i semi fixed by just spamming the page refresh for like 10 minutes untill it works

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far from ideal but atleast lets me work on the server

rugged fossil
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alr ty

clear smelt
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you can also contact support for a refund ofc

static loomBOT
# clear smelt you can also contact support for a refund ofc

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

:incoming_envelope: Didn't get an email in your inbox? It might have been sent to your spam or junk folder, so make sure to keep an eye out!

Once you're ready to file a support ticket, click the button below and fill out the form.

  • :calendar_spiral: Business Hours:

Monday-Friday, <t:1724241602:t>-<t:1724284800:t>
Saturday-Sunday, <t:1731769200:t>-<t:1731798000:t>

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

Requested by flowergardn (852656702037164053)
white cliff
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why dont people read #status-and-changelog before posting 😭

rugged fossil
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i cant make a ticket cuz the website doesnt work

rugged fossil
clear smelt