#how do i create a custom server plan

13 messages · Page 1 of 1 (latest)

pallid jetty
#

there is no custom server plan, you just go to the "upgrades" tab then upgrade whatever you want

#

Not 100% sure but I think you can make a !ticket

mortal brambleBOT
# pallid jetty Not 100% sure but I think you can make a !ticket

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

:incoming_envelope: Didn't get an email in your inbox? It might have been sent to your spam or junk folder, so make sure to keep an eye out!

Once you're ready to file a support ticket, click the button below and fill out the form.

  • :calendar_spiral: Business Hours:

Monday-Friday, <t:1724241602:t>-<t:1724284800:t>
Saturday-Sunday, <t:1731769200:t>-<t:1731798000:t>

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

pallid jetty
#

yes

heavy valve
#

here are the stats for every plan

#

If you mean 24/7 as in "no time limit"; then yes

If you mean 24/7 as in "the server will stay on when nobody is online"; then no

#

Minehut defines "24/7" a little confusingly

pallid jetty
#

oh that's my bad actually, i got mixed up between ultimate and pro

heavy valve
#

no worries lol venniehehe

tight surge
#

would better be called Always Online

mighty rain
#

see here