#MOTD

35 messages · Page 1 of 1 (latest)

cosmic pendant
#

Why does my MOTD not save?

#

It shows this
" Minehut.com The Server Hosting Network 1565 servers running." (even after restart)

gentle cape
#

MOTDs and icons take a while to cache, so it won't update instantly ,-,

cosmic pendant
#

and what if it doesnt load for like 3 days like it did for me?

gentle cape
#

Definitely make a ticket, should not take that long

sacred mesaBOT
#

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

:incoming_envelope: Didn't get an email in your inbox? It might have been sent to your spam or junk folder, so make sure to keep an eye out!

Once you're ready to file a support ticket, click the button below and fill out the form.

  • :calendar_spiral: Business Hours:

Monday-Friday, <t:1724241602:t>-<t:1724284800:t>
Saturday-Sunday, <t:1731769200:t>-<t:1731798000:t>

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

cosmic pendant
#

What type of issue should i click?

gentle cape
#

Server Issue

knotty plover
knotty plover
#

scroll down it should be there

cosmic pendant
#

Is there a way to change this pic?

gentle cape
#

server-icon.png 64x64 in the root directory iirc

cosmic pendant
#

root directory iirc?

#

wym

gentle cape
cosmic pendant
#

done

#

how long does it take to actually work?

gentle cape
#

takes a bit to cache, just like MOTDs - dunno what the timing's like tho

cosmic pendant
#

Plugins im using for that;
VotingPlugin
Votifier

prime thorn
gentle cape
#

Pretty sure you don't need an external server for votifier

#

Minehut offers ports for that

cosmic pendant
serene igloo
forest field
#

nvm

#

did it work now

cosmic pendant
cosmic pendant
serene igloo
serene igloo