#Panels shows as running but cant join server

71 messages ยท Page 1 of 1 (latest)

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I have a external server and my panel shows that the server is running. However, weather I try to connect with minehut.gg IP, numerical IP, custom domain, or in the minehut lobby, I cannot connect to the server

light flameBOT
# merry crystal !logs

๐Ÿ“ƒ How do I download my logs?

You view and download your logs through the File Manager on your server dashboard. Enter into the logs folder, scroll to the bottom of the folder, and select the file name latest.log and then hit the Download button.

Once you have your log file downloaded, upload the contents of the file to mclo.gs and click Save.
After that, send the link of the website to the channel you want to send your logs to.

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[20:41:23] [Server thread/WARN]: Using HAProxy, please ensure the server port is adequately firewalled.

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Could be this?

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merry crystal
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No worries at all!

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Just letting you know!

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That I appreciate you!

merry crystal
# hidden widget No worries at all!

Logs seem to cut off, [20:41:45] [Craft Scheduler Thread - 9 - ImageFrame/INFO]: [ImageFrame] Data loading completed! Loaded 8 ImageMaps! is last line

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only error is a bit higher up looks like citizens failed to load

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merry crystal
# hidden widget Heres this one

seems to say 8x times You Must Be In The Stream! [21:29:44] [Server thread/INFO]: In order to have a chance at winning, you must join the stream! Click here to join the stream before its to late! [21:29:44] [Server thread/INFO]: PixelParty Events | events.pixelparty.com then logs cut off

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no errors though

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besides citizens one

merry crystal
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That all look good?

merry crystal
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i didn't read ._.

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merry crystal
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still doesn't seem to mention you disconnecting idk if it's external though

merry crystal
light flameBOT
# merry crystal i don't know nothing about external maybe !external may help

minehut External Plan

The External plan allows you to host a single server, or a server network (using Velocity or Waterfall) outside of Minehut, and connect it to the Minehut proxies, which has some benefits like being displayed in the Minehut server list, and being able to advertise in the Minehut lobby. This plan is primarily for experienced users as you are hosting your own server, and Minehut support has a limited capability of helping you through the setup and maintenance.

While the External plan counts towards removing the daily 4 hour uptime limit, it is not the correct plan if you still intend to use Minehut's servers. If you purchased this plan as a mistake, simply change the plan to something else and you will be refunded for the remainder of the time.

๐Ÿ”— Guide โ€” Support FAQ
๐Ÿ”— Guide โ€” Minehut Wiki

raw zodiac
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@hidden widget are you using an external paper server or external velocity server?

raw zodiac
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raw zodiac
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None!

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Thats the strange thing

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Thats my server

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I join

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it sends me to the lobby

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No consol error

raw zodiac
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in the minehut lobby, is the server shown as offline on the sidebar?

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yes

raw zodiac
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what startup flags did you put in?

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im confused because the HAProxy error doesn't rlly make sense

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Thats shown on the MH website

raw zodiac
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in your file manager do you by any chance have a file called "velocity.toml"

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No

raw zodiac
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that error is new to me, never had that when i was setting up my external server, can you send:

  • your server.properties file
  • your paper config file located in config/paper-config.yml
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raw zodiac
# hidden widget

could your issue lie here, the first SRV record says the port is 25565, which it's not judging by the server.properties and the other SRV record

raw zodiac
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you changed it just then?

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After the SS yea

raw zodiac
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could take a bit due to the fact that cloudflare takes a bit to update

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maybe try using a port instead of SRV?

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Now theres an error

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Atleast we have an error lol

raw zodiac
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Join at all

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yes

raw zodiac
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try this !cr

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!cr

ripe hollyBOT
# raw zodiac !cr

:robot: Getting a connection reset error?

In order to diagnose this issue, click on the Test button below.

If you get an Error 1006 error, click here to create a ticket to get in contact with a support agent so that they can resolve the issue.

:warning: Remember to change [insert IP here] with your IP from [Google](<https://www.google.com/search?q=my+ip).

If you get a Cannot GET / error, then it is an issue with your connection which you can go to #1014801630295760897 to resolve.

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Just not with my custom domain

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I can join with .minehut.gg

raw zodiac
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that's interesting

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Its fixed!

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I dont know how I did that