#My server wont start

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ionic current
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!logs

verbal spadeBOT
# ionic current !logs

๐Ÿ“ƒ How do I download my logs?

You view and download your logs through the File Manager on your server dashboard. Enter into the logs folder, scroll to the bottom of the folder, and select the file name latest.log and then hit the Download button.

Once you have your log file downloaded, upload the contents of the file to mclo.gs and click Save.
After that, send the link of the website to the channel you want to send your logs to.

ionic current
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I also can't find where latest.log is

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Thats the last log i could see

ionic current
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Could anyone help?

ionic current
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Anyone?

ionic current
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Hello?

quaint bone
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@ionic current
Upload the contents of the file to mclo.gs and click Save.
4. Send the link of the website here -#Please make sure you follow the last step. -#Logs are safe to share and help us accurently help you.

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@ionic current
You have plugin issues. This can usually be resolved with the following:

  1. Update your plugins to support versions (usually the latest) but, in some cases you need to choose a version that matches with your server version.
  2. Delete any duplicate plugin jars.
  3. Check for any dependencies that you need to install.
    Note: Plugins are not Mods, your Server Software needs to be Paper.
    -# WorldGuard and WorldEdit are plugins that you commonly need to downgrade.
ionic current
knotty skiff
ionic current
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How do i get more?

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I have the standard plan right now

knotty skiff
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you can do the 40gb custom plan, or you can delete some stuff. if i had to guess, it'd be skript variables, but im not 100% sure. you'd get better help by contacting !support

verbal spadeBOT
# knotty skiff you can do the 40gb custom plan, or you can delete some stuff. if i had to guess...

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Monday-Friday, <t:1724241602:t>-<t:1724284800:t>
  • :incoming_envelope: Submit Support Ticket

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

knotty skiff
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tell them you're server is at max storage

ionic current
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ok

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And one more question

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How do i get custom plan?

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Because I thought you used to just go in plans but it's not there now

knotty skiff
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on the dashboard you click manage server, and then the upgrade tab all the way on the right