#External server saying it's offline

31 messages · Page 1 of 1 (latest)

neat spire
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java -Xms128M -Xmx{{SERVER_MEMORY}}M -XX:+UseG1GC -XX:G1HeapRegionSize=4M -XX:+UnlockExperimentalVMOptions -XX:+ParallelRefProcEnabled -XX:+AlwaysPreTouch -XX:MaxInlineLevel=15 -Dmojang.sessionserver=https://api.minehut.com/mitm/proxy/session/minecraft/hasJoined -jar {{SERVER_JARFILE}}
For easy access

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That's straight from pterodactyl by the way

nimble field
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i think it's the same for me

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like this right

neat spire
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no

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Plz some1 help

lofty mural
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please don't send IPs in messages

neat spire
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Oh my fault.

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is this picture fine?

image.png
lofty mural
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yeah

neat spire
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Alrighty

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well, maybe I put the startup flags in a wrong way?

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Or is minehut doing something goofy

lofty mural
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That wouldn't cause this issue

neat spire
lofty mural
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youd get a failed to verify message, could be Minehut side potentially

neat spire
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Hm.

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also, when i disabled the minehut startup flags, the velocity proxy worked.

lofty mural
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you got a different error?

neat spire
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When I disabled the minehut connection, and tried to connect specifically through the velocity IP, it worked fine. but when I enabled the minehut connection and tried to login through minehut, it didn't work.

lofty mural
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I'd recommend trying to contact support

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!support

strong magnetBOT
# lofty mural !support

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

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neat spire
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alrighty

gentle storm
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@neat spire
Please try to do the following:
Make sure hide-online-players is set to false in the server.properties file
Make sure enable-status is set to true in the server.properties file
Make sure sample-count is set to at least 1 in the spigot.yml file
Make sure the IP address on the Minehut dashboard is a numerical IP and not a domain name, and ensure that the DNS Record Type is set to Port
Try removing any plugins that change the MOTD or server list, on both your server and proxy
Ensure your firewall is accepting TCP and ICMP from external addresses

neat spire
glossy vessel
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my server when start aafter 5secs close

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can someone help?

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@gentle storm