Minehut website

[craggy hare]

Elaborate?

you gonna send?

[golden horizon]

did you try reloading?

[distant summit]

@safe oyster

Try to use a diffrent browser

Or your pc

Screenshare typing minehut and opening the website

I called you
@safe oyster

It works

What are you talking about

[golden horizon]

What does it say when you go to api.minehut.com?

[distant summit]

Oh i saw the server list

[distant summit]

Finally you came back

Api.minehut.com

Screenshare

[golden horizon]

Sleeping is good 🙂

what does it say when you visit other sites?

like google.com?

[distant summit]

"404" error

[golden horizon]

also 404?

[distant summit]

Ye

[golden horizon]

on google?

did you manually mess with your dns?

[distant summit]

Dns

[golden horizon]

try a different wifi network

[distant summit]

he is on iphone

[golden horizon]

or your iphone hotspot

[golden horizon]

what I said still stands

[distant summit]

Can you even do it on iphone?

[golden horizon]

I think so

[distant summit]

Ok

[golden horizon]

You can manually choose

[distant summit]

@safe oyster pls sharescreen

Your screen

The sharescreen crashed?

I didn't see anything

Ye i see

[golden horizon]

are you on discord on your phone?

[distant summit]

Yes he is

[golden horizon]

that's

interesting

try a different browser I guess

[distant summit]

He tryed both

Chrome and safari

Sharescreen and try the api.minehut.com on chrome

[golden horizon]

try a different internet connection

[distant summit]

.

Ok on chrome its a blank page

Or cannot get /

@golden horizon

[golden horizon]

well that's good

try to visit minehut.com on chrome

[distant summit]

It was blank once and then cannot get /

[distant summit]

And screenshare

Logging in doesn't work

[golden horizon]

Please contact !support

[primal swift]

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days. If you submit your ticket on the weekend, it will not receive a response until business hours resume with a longer delay. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

• :calendar_spiral: Business Hours: Monday-Friday, <t:1724241602:t>-<t:1724284800:t>
• :incoming_envelope: Submit Support Ticket

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

[golden horizon]

I would say to contact support

[distant summit]

Ye

[golden horizon]

contact your isp if it's other normally available websites

[distant summit]

@golden horizon try to login too and screenshot afther cliking on the login button to open the login page

[golden horizon]

nah this is community support - read the tag above