#Server does activate

27 messages · Page 1 of 1 (latest)

summer canyon
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I was in my server and it crashed and said hibernating and then i tried to activate it but it wouldn’t it would go to 59 then bring me to a place to start it and so activate it when I click start it says “unable to find services” and when I click activate it all repeats again

lofty fox
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send !logs

green lavaBOT
# lofty fox send !logs

📃 How do I download my logs?

You view and download your logs through the File Manager on your server dashboard. Enter into the logs folder, scroll to the bottom of the folder, and select the file name latest.log and then hit the Download button.

Once you have your log file downloaded, upload the contents of the file to mclo.gs and click Save.
After that, send the link of the website to the channel you want to send your logs to.

summer canyon
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I can’t it just tells me unable to find service

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@lofty fox

lofty fox
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can you record a video

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of u activating it

summer canyon
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K

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@lofty fox here

lofty fox
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never seen that before

summer canyon
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:((

lofty fox
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contact !support about your issue

green lavaBOT
# lofty fox contact !support about your issue

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
  • :incoming_envelope: Submit Support Ticket

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

summer canyon
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but

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is there any mods that can help me

gray moss
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Try a different browser or device, or clear cache & cookies, then log in

summer canyon
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ok

summer canyon
gray moss
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All three of those things didn't work?

summer canyon
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yep

lofty fox
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:(

gray moss
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Yea make a ticket ^^^^

summer canyon
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i did

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just did