#Server Restarts

23 messages · Page 1 of 1 (latest)

left pawn
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Send the logs of a restart

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!logs

harsh irisBOT
# left pawn !logs

📃 How do I download my logs?

You view and download your logs through the File Manager on your server dashboard. Enter into the logs folder, scroll to the bottom of the folder, and select the file name latest.log and then hit the Download button.

Once you have your log file downloaded, upload the contents of the file to mclo.gs and click Save.
After that, send the link of the website to the channel you want to send your logs to.

mclo.gs - Paste, share & analyse your Minecraft logs

Easily paste your Minecraft logs to share and analyse them.

icy roost
left pawn
icy roost
left pawn
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And it just crashed right then and there?

icy roost
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It doesn’t crash

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It just rollbacks my players inventory’s

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I noticed server runs in “offline-mode” which ik isn’t a big deal for minehut servers but it also says in that error it can’t validate player usernames could that affect player data when loading in

left pawn
left pawn
icy roost
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Ok

icy roost
icy roost
left pawn
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looks fine

icy roost
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Ok so

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That doesn’t help my issue

left pawn
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are you certain there are rollbacks?

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I'm not sure

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!support

harsh irisBOT
# left pawn !support

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
  • :incoming_envelope: Submit Support Ticket

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

left pawn
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Contact support