#When me or my friend go into the nether in our server, the server starts lagging and crashes.
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Can you check the logs from after the crash?
๐ How do I download my logs?
You view and download your logs through the File Manager on your server dashboard. Enter into the logs folder, scroll to the bottom of the folder, and select the file name latest.log and then hit the Download button.
Once you have your log file downloaded, upload the contents of the file to mclo.gs and click Save.
After that, send the link of the website to the channel you want to send your logs to.
Easily paste your Minecraft logs to share and analyse them.
Make sure its from after the crash and not before, otherwise it's not gonna tell me much
Doesnt seem like the server itself crashes but the client does, but I cant see anything except for the server being overloaded by something
Have you done anything in the nether?
We dug a tunnel to a portal leading to the end, which goes over a large pit of lava, but thats all.
Changed anything to the server since doing that? Like changing versions?
No
Best bet would be a support ticket or just resetting the nether
Support could help you without a need to reset the nether but it may take a couple of hours for a response
Or wait in this chat in the hopes that someone else knows the answer
Alr thanks
How would i make a ticket?
:tickets: Submitting a Support Ticket
Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.
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