#I do not have access to my email anymore.

4 messages · Page 1 of 1 (latest)

olive plaza
#

I never had issues logging in until minehut prompted me to verify my email and reset my password - I have valuable worlds on this email address and I cannot access the account.

visual prism
#

!ticket

modern pumiceBOT
# visual prism !ticket

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
  • :incoming_envelope: Submit Support Ticket

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

visual prism
#

You'll be asked questions by support to validate you own that email