#lost my old account

9 messages · Page 1 of 1 (latest)

rancid lintel
#

lost my old minehut account but still have the minecraft account. how do i upgrade my server? idc about having op i just wanna upgrade it.

proper bloom
#

Can't without having the Minehut account. Did you forget the email or just don't have access to that email anymore?

proper bloom
#

You can check in your email inboxes and see if there's anything from Minehut/Super League/GamerSafer

broken saddle
kindred hollowBOT
# broken saddle check all your other emails and then open a !support ticket

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
  • :incoming_envelope: Submit Support Ticket

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

broken saddle
#

to try and recover your account