#my server aint starting

76 messages · Page 1 of 1 (latest)

mighty dome
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a

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@glacial rock

signal shell
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huh, interesting

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are you sure you posted the right log?

mighty dome
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yeah

signal shell
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because this looks like a javascript trying to print an object

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is there a file called latest.log?

mighty dome
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Yes

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I never even joined the server

signal shell
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is that the one that you uploaded?

mighty dome
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thats the latest log

signal shell
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and just to clarify, thats the file called latest.log

mighty dome
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for the third time yes

signal shell
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ok, good

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well, good news is i dont think its a you issue

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so uhh, mods/admins, help?

mighty dome
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there is an error it keeps spamming

signal shell
mighty dome
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1 sec let me send it

steep thunder
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What happens when you try to start up your server? What do you see in the console tab?

mighty dome
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crazy

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now my file manager tab says no data available

signal shell
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ok, so whats in the console?

steep thunder
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try hibernating your server and then starting it back up

mighty dome
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and when I start it it says unable to find service

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ok

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I cant even hibernate it

signal shell
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can you force hibernate it, or is it just not letting you hibernate it at all?

mighty dome
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nope

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it says Unknown error occured

signal shell
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ok...

mighty dome
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now it says starting

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and the timer is frozen on 20

signal shell
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ok, i guess wait a sec to see if anything happens from that

mighty dome
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nope

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flashed a frame of the normal menu and went back to the 20 sec count down

signal shell
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can you do me a favor and right click, open the inspect element menu, and click the console tab

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and tell me if it says anything red

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and what it says

mighty dome
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Where is inspect element menu?

signal shell
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right click, and it should be in the menu

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that appears

mighty dome
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huh

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right click where

signal shell
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anywhere

mighty dome
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oohh

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yeah allot of red

signal shell
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what do they say

mighty dome
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SocketHandler.js:25 WebSocket connection to 'wss://66715dc….manager.minehut.com/socket' failed:

signal shell
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anything else?

mighty dome
signal shell
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huh, yea, that would do something

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what browser do you use?

mighty dome
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Google

signal shell
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alright, that shouldnt be the issue

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hmm, yea, this really sounds like a minehut issue

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you could try to make a support ticket

mighty dome
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bruh

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could it be ram as the issue?

signal shell
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i dont think so

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sounds like a backend issue

mighty dome
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sometimes when it fails to lunch the server it tells me to upgrade the server

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not directly though

signal shell
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yea, i dont think its that

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ok!

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good news

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i can reproduce the issue

mighty dome
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what do you mean

signal shell
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its the same for me

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!support

fading citrusBOT
# signal shell !support

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

:warning: Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
  • :incoming_envelope: Submit Support Ticket

If you're having trouble signing into your account, please click here or email us at [email protected] to create a ticket instead.

next sleet
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likely no issue, just a large queue right now

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causing some false cors errors

signal shell
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its less the coors i was interested in, more just the

HttpConnector.js:20:16```
errors, but yea, probably the queue as its working now