#Server isnt starting up

46 messages · Page 1 of 1 (latest)

simple prism
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!logs

wild prawnBOT
# simple prism !logs

📃 How do I download my logs?

You view and download your logs through the File Manager on your server dashboard. Enter into the logs folder, scroll to the bottom of the folder, and select the file name latest.log and then hit the Download button.

Once you have your log file downloaded, upload the contents of the file to mclo.gs and click Save.
After that, send the link of the website to the channel you want to send your logs to.

simple prism
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It explains how

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If you’re not the owner, though, there’s nothing you can do

simple prism
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start your server, let it crash, go to file manager of your server, go to logs folder, scroll down, download latest.log, send it here

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no

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don't ping me

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And you got the log BEFORE it crashed, so it's not very helpful

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i dont know because i havent seen the proper logs

woven ridge
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if you need help I can guide you through downloading and uploading the logs to mclo.gs

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dm me

woven ridge
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@simple prism there are crash logs, latest.log posted in mclo.gs

simple prism
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no space left on your server

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maybe delete some files you don't need?

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I'm not too sure how common this error is and what the fix could be, maybe email support and ask them what files are taking up so much space? !support

wild prawnBOT
# simple prism I'm not too sure how common this error is and what the fix could be, maybe email...

:tickets: Submitting a Support Ticket

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Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

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thorny gale
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more logs wont do anything until you fix the storage issue

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your server is at full storage capacity, it cant do anything more

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I had this issue once, contacted support and they found someone had loaded millions of blocks in a direction in a world, they were able to just cut it out

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So yeah, contact support, ask what's taking all the storage and if there's an easy fix

eternal glade
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If you don't want to completely delete the worlds you can use software like mcaselector to delete as many chunks/regions as possible to reduce file size

thorny gale
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Dylan can cut parts of worlds

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I wouldnt mess with that without any knowledge about it

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but, for example, could reset most of the end

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the other option is to get a 40gb storage plan

woven ridge
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just reset end

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delete the file

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that's it

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the end will be reset

thorny gale
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delete the folder named world_the_end

woven ridge
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yes

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a new one

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will be generated

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yw

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also what's border

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i recommend adding a border

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especially for lifesteal, bases are impossible to find if the map is too large

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not only will it heavily limit the chunks loaded to save a ton of space it will improve the gameplay quality

thorny gale
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the new end will be the exact same as the old one, but freshly made

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brand new

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like never used

thorny gale
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border defaults to 60m

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could limit to 40k

woven ridge
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for lifesteal, I recommend 10k or lower

thorny gale
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that's just 5k in each direction