#server doesnt start
4 messages · Page 1 of 1 (latest)
:tickets: Submitting a Support Ticket
Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.
Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.
Once you're ready to file a support ticket, click the option below and fill out the form:
- :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
- :incoming_envelope: Submit Support Ticket
This usually means that the server you're trying to join is starting or stopping. If the issue continues, check your server !logs; if you see that your console is empty, contact support (as shown above).