#Everything in my file manager got deleted

33 messages · Page 1 of 1 (latest)

prime yew
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Everything from my file manager got deleted (the plugins folder doesnt have anything inside). No one i know changed anything on the website. I tried joining today and it wouldnt let me in so i checked the site. The backup isnt working. I press restore and nothing happens. Is there any way i can get the files back? At least the world..

tall grove
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Its “downloading” your server

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It would take 10-30 minutes but some said 5 hours

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Also dont roll a backup as it can make your server corrupted

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I suggest you contacting !support tho

hybrid forumBOT
# tall grove I suggest you contacting !support tho

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
  • :incoming_envelope: Submit Support Ticket
prime yew
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Did it start downloading the first time i started it? Cuz it was several hours ago

tall grove
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It might take an entire day

prime yew
tall grove
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Theres like 1000> people trying to start their server ip

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Up

tall grove
hybrid forumBOT
# tall grove Welp just contact !support

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
  • :incoming_envelope: Submit Support Ticket
prime yew
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thanks im waiting for a response now

gleaming egret
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thats normal

civic yarrow
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contact support

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it happened to me and my whole server got wiped soo

celest torrent
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Do not continue trying to start your servers - it could overwrite saved backups

celest torrent
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Hope that it’ll be ok

gleaming egret
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it didn't

civic yarrow
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my whole server got wiped

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dataloss

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looks like a smp now 😭

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had to make support ticket

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so annoying

soft cairn
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bro my server got wiped too wtf

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it had so much

tawdry umbra