#how do i appeal

5 messages · Page 1 of 1 (latest)

uneven badgeBOT
#

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
  • :incoming_envelope: Submit Support Ticket
prisma belfry
#

!appeal

uneven badgeBOT
# prisma belfry !appeal

:pencil: Appealing a Punishment

Have you been muted or banned? We recommend that you fully read our community rules first! Appeals will receive a response within 1-2 business days, with longer delays during weekends. The response to your appeal will be sent to your email address inbox.

Do not appeal for punishments shorter than 1 week, unless you believe your punishment was 100% unfair. We only accept one appeal per punishment, all decisions are final. Not all appeals are accepted and depending on the rule violation they may be automatically denied.

Once you're ready to file an appeal, click one of the options below and fill out the form:

prisma belfry
winged mantle