SOMEONE HACKED MY MINEHUT ACCOUNT CHANGED THE DETAILS AND IS NOW TRYING TO SPEND MONEY ON MY ACCOUNT | Minehut | Page 1

quick zinc May 3, 2024, 5:51 PM

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someone help me contact someone who can help!!!

twilit dove May 3, 2024, 5:52 PM

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!support

unkempt zodiacBOT May 3, 2024, 5:52 PM

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twilit dove !support

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

:calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
:incoming_envelope: Submit Support Ticket

twilit dove May 3, 2024, 5:53 PM

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Cancel your card also.

quick zinc May 3, 2024, 5:53 PM

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yea done that

twilit dove May 3, 2024, 5:54 PM

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Then your safe

quick zinc May 3, 2024, 5:54 PM

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how tf has someone singled me out and hacked into the account im so confues

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was there a data leak or smt?

twilit dove May 3, 2024, 5:54 PM

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Nope

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Change the password of your account

quick zinc May 3, 2024, 5:54 PM

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cuz my password was 18 characters long

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how can i changed the password of my account if they have changed the details

twilit dove May 3, 2024, 5:55 PM

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What was it trollface

quick zinc May 3, 2024, 5:55 PM

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its no longer 'my' account

twilit dove May 3, 2024, 5:55 PM

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is it "your" gmail still?

quick zinc May 3, 2024, 5:55 PM

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bro they've deleted the sevrer i paid a year for

quick zinc May 3, 2024, 5:55 PM

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twilit dove is it "your" gmail still?

i think so

mortal bone May 3, 2024, 5:55 PM

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quick zinc how tf has someone singled me out and hacked into the account im so confues

hacking into a minehut account isn't possible

quick zinc May 3, 2024, 5:55 PM

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not a minecraft accunnt

twilit dove May 3, 2024, 5:55 PM

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She edited it

quick zinc May 3, 2024, 5:55 PM

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but the minehut account i used to pay for a server

mortal bone May 3, 2024, 5:55 PM

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meaning that your security info got compromised, whether you gave it away or you were tricked into giving it away

quick zinc May 3, 2024, 5:56 PM

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i havent told anyone

twilit dove May 3, 2024, 5:56 PM

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Then you was tricked.

quick zinc May 3, 2024, 5:56 PM

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how could i have been tricked

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if i havent told anyone

mortal bone May 3, 2024, 5:56 PM

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quick zinc bro they've deleted the sevrer i paid a year for

you also cannot delete servers, what do you mean by this

twilit dove May 3, 2024, 5:56 PM

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^

quick zinc May 3, 2024, 5:56 PM

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idk

twilit dove May 3, 2024, 5:56 PM

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You better pray this aint a troll post- lmao

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joe_shrug

quick zinc May 3, 2024, 5:57 PM

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when i tried to join the server earlier it said some weird stuff

twilit dove May 3, 2024, 5:57 PM

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Example?

quick zinc May 3, 2024, 5:57 PM

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twilit dove You better pray this aint a troll post- lmao

why tf would i troll about someone trying to spend money on myaccount

twilit dove May 3, 2024, 5:57 PM

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Thats what I am saying.

quick zinc May 3, 2024, 5:57 PM

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wyg

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wtf

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now it lets me into the server

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ok

twilit dove May 3, 2024, 5:57 PM

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💀

quick zinc May 3, 2024, 5:57 PM

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thats no my main point

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ok

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my main point is someone has chanegd the credentials to the account that made the server which has my bank card details on it

twilit dove May 3, 2024, 5:58 PM

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When you go to minehut panel, If you are signed out, click "Forgot Password" use your email to change password then change email for security.

twilit dove May 3, 2024, 5:58 PM

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quick zinc my main point is someone has chanegd the credentials to the account that made th...

Buddy they cannot change email unless they got email access-

quick zinc May 3, 2024, 5:59 PM

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twilit dove When you go to minehut panel, If you are signed out, click "Forgot Password" use...

yea then i tried to log into my email and it said password changed 2 hours ago

twilit dove May 3, 2024, 5:59 PM

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So your email was hacked sorry to say 🤷

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Do you have a backup email?

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or wtv they are called

quick zinc May 3, 2024, 6:00 PM

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it was just an email to create the minehut account on thats all

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havent used it for anytthing

twilit dove May 3, 2024, 6:01 PM

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Good

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Then create a new minehut account ig

quick zinc May 3, 2024, 6:01 PM

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now when i enter the 'last password used' for forgotten password it says this An email with a verification code was just sent to fan•••••••••••@gmail.com

twilit dove May 3, 2024, 6:01 PM

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I believe if you prove its your account you can get it back

quick zinc May 3, 2024, 6:01 PM

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i dont knoww or own that email

twilit dove May 3, 2024, 6:02 PM

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Anyways

quick zinc May 3, 2024, 6:02 PM

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twilit dove Then create a new minehut account ig

why would i make a new minehut account if ur now telling me its my gmail thats been hacked?

twilit dove May 3, 2024, 6:02 PM

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Use a different gmail dude?

twilit dove May 3, 2024, 6:02 PM

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twilit dove I believe if you prove its your account you can get it back

You would have to ask a mod or something abt this

quick zinc May 3, 2024, 6:02 PM

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bro

twilit dove May 3, 2024, 6:02 PM

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Also create another account to open a support ticket to prove the account was yours

quick zinc May 3, 2024, 6:03 PM

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have u understood what u have told me and what ive told u

twilit dove May 3, 2024, 6:03 PM

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Yes

quick zinc May 3, 2024, 6:03 PM

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u have told me it was my gmaiul thats been hacked

twilit dove May 3, 2024, 6:03 PM

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Yes?

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So create a new gmail and create a new account?

quick zinc May 3, 2024, 6:03 PM

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ive told u that they have changed the password and looks like they have made a backup email for it

quick zinc May 3, 2024, 6:03 PM

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twilit dove So create a **new** gmail and create a **new** account?

how does that help me stopping them from spending money on my minehut account

twilit dove May 3, 2024, 6:04 PM

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Cancel your card and change the info

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If they do cause fraudulent charges you can simply go to your bank provider report fraudulent charges and get a refund and they will change card info within 1-2 weeks ( I believe )

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It's not really simple but yk

quick zinc May 3, 2024, 6:05 PM

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now when i try joining my server i bought it says the same thing as before

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io.netty.channel.AbstractChannel$AnnotatedConnectException: finishConnect(..) failed: Connection refused: /***:25575

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then it stopped saying that and i joined once

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now itts doing that again

twilit dove May 3, 2024, 6:06 PM

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Then it crashed

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Why are you worried abt the server?

quick zinc May 3, 2024, 6:06 PM

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how could itve crashed

twilit dove May 3, 2024, 6:06 PM

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Worry about your bank man

quick zinc May 3, 2024, 6:06 PM

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im a lil worried about both

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cuz ive froze my card

twilit dove May 3, 2024, 6:06 PM

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okay? Forget about the server and remake it lmao

quick zinc May 3, 2024, 6:07 PM

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ive spent over 400 hours in it

twilit dove May 3, 2024, 6:07 PM

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Then create a !support ticket ig

unkempt zodiacBOT May 3, 2024, 6:07 PM

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twilit dove Then create a !support ticket ig

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

:calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
:incoming_envelope: Submit Support Ticket

quick zinc May 3, 2024, 6:07 PM

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and i spent $80 on it

twilit dove May 3, 2024, 6:07 PM

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Same response.

quick zinc May 3, 2024, 6:08 PM

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congrats ig?

winter gulch May 3, 2024, 7:43 PM

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It is not possible to change the email address on your Minehut account, so if someone has access it is because they have access to your email account. We aren't able to help with securing your email account. You can send a support ticket and we can try to direct you to our payment processor to remove your payment information from the account.

quick zinc May 3, 2024, 7:52 PM

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winter gulch It is not possible to change the email address on your Minehut account, so if so...

yes i need the payement details removed

twilit dove May 3, 2024, 7:54 PM

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!support

#SOMEONE HACKED MY MINEHUT ACCOUNT CHANGED THE DETAILS AND IS NOW TRYING TO SPEND MONEY ON MY ACCOUNT