#friends server not turning off/restarting

4 messages · Page 1 of 1 (latest)

onyx badger
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my friend is trying to restart the server, but it's been stuck on "saving" for the past hour, and when you try to connect, it'll rather say "You were kicked from [server name] for: Unkown" or this (the picture)

gloomy briar
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If the issue persists, I'd recommend for your friend to try contacting !support

river nymphBOT
# gloomy briar If the issue persists, I'd recommend for your friend to try contacting !support

:tickets: Submitting a Support Ticket

Are you experiencing an issue with your server, account, or purchase? We recommend that you take a look at our FAQs first! Tickets will receive a response within 1-2 business days, with longer delays during weekends. Tickets submitted during business hours will typically see a response within the same day.

Please submit a ticket using the account and/or email address that owns the server, otherwise we will be unable to assist with your issue. All ticket responses will be sent to your email address inbox.

Once you're ready to file a support ticket, click the option below and fill out the form:

  • :calendar_spiral: Business Hours: Mon-Sun, <t:1711123200:t>-<t:1711152000:t>
  • :incoming_envelope: Submit Support Ticket
fallen grove
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@onyx badger Could U provide me your logs?