#Error message when starting any switch game

12 messages · Page 1 of 1 (latest)

short delta
#

A few years ago I bought a new Nintendo switch because my brother, who I shared a switch with at the time, was leaving for college and so I had to transfer all of my saved data, which worked out fine. However he took most of the physical games with him, including Breath of the Wild. Today, a few years later, I bought Breath of the Wild again wanting to play it again, however when I picked up the game and put it in my switch and tried to play it, a message that says “Unable to start software” popped up, so I did the predictable thing to do and took game out and put it back in and it still didn’t work. Eventually I tried other games and those didn’t work either. I reset my switch multiple times but nothing worked. I want to be able to play my games again but I’m not sure how to fix this. What should I do??!!

potent meteor
slender yachtBOT
#
nincs

NINTENDO CUSTOMER SUPPORT

🇺🇸 🇨🇦 North America (US/CA)
🇪🇺 🇬🇧 Europe/UK
🇿🇦 South Africa (Official distributor)
🇦🇪 Middle East/ UAE (Official distributor)
🇯🇵 Japan
🇰🇷 Korea
🇨🇳 China (Official distributor)
🌾 SEA - TW, HK, SG, TH, MY, PH (Official distributor)
🇦🇺 🇳🇿 Australia/New Zealand
🌐 Other Regions
(Region selector > Support > Contact Us)

※ Note: Please use Live Chat or Phone Call if available. Nintendo's email support can be slow.

[👉 Click here for Warranty Information.](#986637761916317707 message)
[👉 Click here for Hardware Repair Information.](#986637761916317707 message)

short delta
potent meteor
short delta
# potent meteor Could you elaborate?

Yeah, I tried playing games that I downloaded off of the e shop, those won’t work either, I just checked my sd card in the settings menu and it isn’t reading the card, I’m trying to figure that out now

iron badger
#

that’s really bizarre

#

can you test games in downloaded in the internal storage?

#

if it still doesn’t work your only hope is initializing your console but im pretty sure the results would be the same

hushed path
#

Can you try opening those games using a different account? @short delta

short delta
hushed path
#

Oh I see. Maybe you don't need to though, try formatting it yet?