#Nintendo online app

7 messages · Page 1 of 1 (latest)

bronze jacinth
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I tried to log in with my account to the Nintendo app, and it says this. My Nintendo account is linked to my console, and I don't know why this is happening. Can someone please help me

royal thunder
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This might be a connection issue when the console hasn't register it yet. Try putting DNS into your internet setting and restart your console, and then open eShop so it can send the data over to Nintendo.

hoary karmaBOT
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dns

HOW TO CHANGE DNS

• What's DNS? How can it help?
Domain Name System (DNS) is an internet system akin to an address book.
・ Using a better Public DNS service may improve connection speed.
・ Google's Public DNS service is often recommended, which is what we will use in this guide.

• How to change Nintendo Switch's DNS settings:
・ From Home Menu, navigate to System Settings ⚙️ > Internet > Internet Settings.
・ Select your network under Registered Networks.
・ Select Change Settings > DNS Settings > Change it to Manual.
・ Set these settings as follow:

  • Primary DNS: 008.008.008.008
  • Secondary DNS: 008.008.004.004

Source: Nintendo's DNS Settings Guide

royal thunder
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Hmm try uninstalling the app and login again

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or you can clear the app's data if you are using Android

bronze jacinth