#Online Connection Error

1 messages · Page 1 of 1 (latest)

bronze bear
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I've been having a very annoying problem for a few days. When I play online with random people I have no problems, but when I try to play with my girlfriend we both get a connection error.I thought it was because I had connected my account to her switch a few days ago, but even after removing it nothing changed. Plus both of us have type B NAT.
(we tried playing Minecraft and acnh.)

hexed glen
bronze bear
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we both a have a good WiFi and we both can play with other people

hexed glen
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Hm… do you live far from each other?

trim knot
hexed glen
trim knot
hexed glen
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Oh, then mb

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What’s NAT btw

trim knot
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network address translation

hexed glen
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Oh ok

trim knot
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@bronze bear which ISP(s) do you and your girlfriend have?

bronze bear
bronze bear
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FastWeb

trim knot
bronze bear
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modem

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we also tried with cellular hotspot

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The thing that pisses me off is that it makes us play with everyone except together

trim knot
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does your modem also act as a router?

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or do you have a separate router/access point

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@bronze bear

bronze bear
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mhh

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I think our modem acts as a router

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I'm Italian and I'm used to call it modem or router but for me the meaning is the same

trim knot
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modem and router mean two very different things

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tell me more about your local area network.

bronze bear
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I don't really think it's actually a problem of network,because as I said we have no problem joining other people island on acnh but I can't join hers and she can't join mine

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someone on telegram told me that the problem was because she also had my account in her switch,but nothing changed after removing it

trim knot
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let's troubleshoot one step at a time here

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what does your LAN look like? tell me about all the devices between your Switch and your modem

bronze bear
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Lan isn't like the cable you plug to get a faster connection?😅

trim knot
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LAN means local area network

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it includes all your wired and wifi devices

bronze bear
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I mean I tried even when everybody was sleeping so probably the only things connected to it were a computer and a few phones

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someone also suggested me to set a manual DNS but I'm not sure how that could work

trim knot
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I can't help you if you don't answer my questions 🙂

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what does your LAN look like? tell me about all the devices between your Switch and your modem

bronze bear
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I just connect to the modem

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no other devices between

trim knot
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with wifi? or with an ethernet cable?

bronze bear
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wifi

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my older brother told me that the peer to peer with fastweeb isn't great but as I said,even with cellular hotspot nothing changed

trim knot
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i don't think that your brother is on the right track here

bronze bear
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me too lol

trim knot
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do you know how to open ports and do port forwarding on your modem/router?

bronze bear
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yes

trim knot
bronze bear
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okk I'll try

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btw sorry if my English kinda sucks

trim knot
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your English is just fine

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molto bene 😉

bronze bear
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I can't,I gotta open the port 1024 wich I can't open because the modem uses it to do things

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also can't do dnz because my brother also uses it to play with his friend which has the same problem

trim knot
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you may want to contact your ISP at this point

bronze bear
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thanks for the help