Switch works fine but no signal on tv | /r/NintendoSwitch | Page 1

strong lion Jun 16, 2023, 9:30 PM

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my switch works fine it charges, i put it in dock and the green light is normal. Then my tv says no signal. Ive tried everything like using a different tv and different hdmi cables and the ac adpater works fine. So i dont know what the problem is and i rlly wanna play the new zelda game. Can someone pls help me

woeful spruce Jun 16, 2023, 9:52 PM

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strong lion my switch works fine it charges, i put it in dock and the green light is normal....

Can you try the steps below first?

oblique narwhalBOT Jun 16, 2023, 9:52 PM

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monkey

🐵 MONKEY MAGIC METHOD 🐒

※ Important: Follow these steps in exact order
While you are doing the steps, check if there's any loose, damaged, improper placed cables. Take the chance to clean the jacks on the cable and the HDMI ports as well.

Unplug all the cables (HDMI, AC Power Adapter) and remove the Switch from dock.
Unplug the AC adapter from the wall socket.
Turn off the TV/Monitor.
Wait 30 seconds.
Connect your AC adapter cable to the dock.
Connect your AC adapter to the wall outlet.
Connect your HDMI cable to the dock.
Connect your HDMI cable to the TV/Monitor.
Dock your Switch.
Turn on TV/Monitor.

strong lion Jun 16, 2023, 10:22 PM

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yes ive tried this. The dock has a green light but there is no output to tv

strong lion Jun 16, 2023, 10:40 PM

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ive noticed that the under part of the charging port has like something chipped on the right side

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it charges fine tho, but could that be why it isnt outputting hdmi?

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@woeful spruce

woeful spruce Jun 16, 2023, 10:44 PM

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I'd need a better pic to see

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But damage to USB port is quite common

strong lion Jun 16, 2023, 10:46 PM

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it charges. But could damage to it be a reason why no hdmi?

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@woeful spruce

woeful spruce Jun 16, 2023, 10:50 PM

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Haha now it's on the side

strong lion Jun 16, 2023, 10:50 PM

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is this the problem?

woeful spruce Jun 16, 2023, 10:50 PM

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Well I can't help now, gotta go. But I suggest cleaning it

oblique narwhalBOT Jun 16, 2023, 10:50 PM

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clean

CLEANING GUIDELINES

§ Cleaning is not only a way to maintain hygiene but can also help prolonging the life of your console. Be sure to turn off the Switch before cleaning. And wait for any excess liquid to dry before using it.

■ For daily cleaning: Nintendo recommends using a soft cloth (microfiber is best), dampen with a bit of water, wipe gently on the surface of the console. Avoid any abrasive cleaning cloth, random cleaning compound/liquid.

■ Air vents: Clean the air vents regularly will help maintaining good ventilation, prevent overheating. You should use a squeeze blower or compressed air can to blow at the vents from an angle before wiping them.

■ For a throughout cleaning/disinfection: Please use Isopropyl alcohol (IPA), commonly known as "rubbing alcohol" (but not to mistake with ethanol). IPA 70% is most suitable, you can dilute it with water if you can't find the exact %. IPA 90% or higher % may damage rubber/plastic due to its mild solvent property. Dampen on a microfiber cloth before wiping. Do not spray directly on the device. Use q-tips for small areas.

■ To clean electrical contacts in hard-to-reach areas: Please use specialize electrical contacts cleaner spray. Useful for electrical contacts on the rails, or fixing Joy-con's joystick drifting.

strong lion Jun 16, 2023, 10:50 PM

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i think its chipped

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should i get it replaced

woeful spruce Jun 16, 2023, 10:51 PM

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If that's the case, you need to send it to repair

oblique narwhalBOT Jun 16, 2023, 10:51 PM

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repair

HARDWARE REPAIR INFORMATION

Please click on the links below to read more about hardware repair options.

[👉 Nintendo Repair Service](#986637761916317707 message)
Nintendo offers their own repair service for free within warranty period and with cost when warranty has expired. Joycon's repair are often free, regardless of warranty. Their service is often more reliable, with original replacement parts, but is more expensive.

[👉 Independent Repair Service](#986637761916317707 message)
A local, independent repair service may offer faster return time, cheaper and doesn't need warranty nor official support. Although finding a good local repair service needs some effort.

[👉 DIY Repair](#986637761916317707 message)
Requires skills, tools and experience, but DIY repair is always an option.

strong lion Jun 16, 2023, 10:51 PM

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it charges fine. But could this be the reason why no hdmi?

woeful spruce Jun 16, 2023, 10:51 PM

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USB port has several different pins, each take care of a function

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So it can still change but cannot transmit data, for example

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But you can't know that without diagnosing

strong lion Jun 16, 2023, 10:52 PM

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in normal cases the side is normal, mine has a chip on the right side. So i suspect this is whats causing the hdmi issue

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i will try my switch on my friends dock. If it doesnt work then surely this is the issue right?

woeful spruce Jun 16, 2023, 10:54 PM

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Yes, that's something I would often recommend people to do as well, as a test method

strong lion Jun 16, 2023, 10:55 PM

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if that doesnt work then this should be the issue right

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i jus wanna play the new damn zelda game lmao

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@woeful spruce

woeful spruce Jun 16, 2023, 11:10 PM

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strong lion if that doesnt work then this should be the issue right

Yes, obviously

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But again, let the repair service do a proper diagnosis

strong lion Jun 16, 2023, 11:14 PM

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i dont live in america

woeful spruce Jun 17, 2023, 8:58 AM

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strong lion i dont live in america

I'm pretty sure I tried to cover as many regions as possible in the guide

strong lion Jun 17, 2023, 12:56 PM

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hello

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i tried it on my friends dock and it worked

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so that means i need a new dock right, even if there is a green light

strong lion Jun 17, 2023, 1:59 PM

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@woeful spruce

woeful spruce Jun 17, 2023, 2:00 PM

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strong lion <@84771594655784960>

Hmm yes, but before that, try cleaning the USB jack on the dock

strong lion Jun 17, 2023, 2:00 PM

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inside the dock itself?

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with alcohol or what

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ive just noticed that the docks green light goes off by itself after a minute @woeful spruce

woeful spruce Jun 17, 2023, 2:45 PM

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strong lion ive just noticed that the docks green light goes off by itself after a minute <@...

That's just sleep mode

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I thought I sent you a cleaning guide?

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here it is again

#Switch works fine but no signal on tv