Prominent buzzing sound when using headphones | /r/NintendoSwitch | Page 1

sudden orbit May 19, 2023, 5:28 PM

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Whenever I plug headphones or any 3.5mm cable into the audio jack, there's a prominent buzzing sound that I can't get rid of. I'm happy to share a recording if needs be but does anyone know how to fix this?

raven plover May 19, 2023, 5:38 PM

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sudden orbit Whenever I plug headphones or any 3.5mm cable into the audio jack, there's a pro...

Is there a difference between when you dock your Switch and in handheld mode?

sudden orbit May 19, 2023, 5:39 PM

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yes, it doesn't do when when in handheld mode

raven plover May 19, 2023, 5:40 PM

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Is there any particular setup you are doing on your Switch?

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Or is it just straight up connecting a headphone to the 3.5mm audio port?

sudden orbit May 19, 2023, 5:40 PM

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straight up

raven plover May 19, 2023, 5:40 PM

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Can you do this and test again?

rough treeBOT May 19, 2023, 5:40 PM

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ac

HOW TO RESET AC ADAPTER

If your console has issue with charging, no power or other power issue:

1. Unplug the AC adapter from the wall sockets and other devices.
2. Wait 30 seconds.
3. Plug the AC adapter back into the wall socket then back to the device you want to charge.

‣ Source: Nintendo's guide

raven plover May 19, 2023, 5:41 PM

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What headphones/speakers are you using?

sudden orbit May 19, 2023, 5:41 PM

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Currently, I'm just using a 3.5mm cable going into my GoXLR

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but it happens with headphones as well

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and normally I'll just use the regular apple ones that you used to get with new phones

raven plover May 19, 2023, 5:42 PM

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I need more info about the headphones you are using

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It seems to be ground loop noise but it's strange it happens with headphones as well

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That GoXLR mixer can create such issue, but that's different from just headphones

sudden orbit May 19, 2023, 5:44 PM

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It also happens when I plug speakers in, if that means anything

raven plover May 19, 2023, 5:44 PM

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I'm thinking the headphones you are using is too sensitive, it's picking up the electrical noise from the dock

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hmm

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There's also the chance your dock is having a short somewhere

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Do the reset AC adapter first

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after that, test and tell me the result

sudden orbit May 19, 2023, 5:45 PM

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ok, I'll do that now

raven plover May 19, 2023, 5:45 PM

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or if you want, go with the entire process for the dock

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like this

rough treeBOT May 19, 2023, 5:45 PM

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monkey

🐵 MONKEY MAGIC METHOD 🐒

※ Important: Follow these steps in exact order
While you are doing the steps, check if there's any loose, damaged, improper placed cables. Take the chance to clean the jacks on the cable and the HDMI ports as well.

Unplug all the cables (HDMI, AC Power Adapter) and remove the Switch from dock.
Unplug the AC adapter from the wall socket.
Turn off the TV/Monitor.
Wait 30 seconds.
Connect your AC adapter cable to the dock.
Connect your AC adapter to the wall outlet.
Connect your HDMI cable to the dock.
Connect your HDMI cable to the TV/Monitor.
Dock your Switch.
Turn on TV/Monitor.

raven plover May 19, 2023, 5:45 PM

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We can filter this noise, but this is not a normal behavior.

sudden orbit May 19, 2023, 5:45 PM

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should I unplug it form the dock or just the wall?

raven plover May 19, 2023, 5:45 PM

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Follow the monkey steps instead

sudden orbit May 19, 2023, 5:45 PM

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ok

raven plover May 19, 2023, 5:46 PM

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unplug from everything at least once

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btw, when you are doing that

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check to see if there's any loose cables/port

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and look how your cable travels, if they cross each other, they can create interference

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Still, normally, shielding on your audio equipment as well as the Switch is enough to avoid this

sudden orbit May 19, 2023, 5:47 PM

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I doubt it'll be that because this has been happening for over a year and I've completely re-done my setup in that time but I'll check anyway

raven plover May 19, 2023, 5:47 PM

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Do you have any other issue? power-related issue in particular?

sudden orbit May 19, 2023, 5:48 PM

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not apart from joycon drift

raven plover May 19, 2023, 5:48 PM

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oh and try cleaning the USB-C jack/port on the Switch and dock

rough treeBOT May 19, 2023, 5:48 PM

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clean

CLEANING GUIDELINES

§ Cleaning is not only a way to maintain hygiene but can also help prolonging the life of your console. Be sure to turn off the Switch before cleaning. And wait for any excess liquid to dry before using it.

■ For daily cleaning: Nintendo recommends using a soft cloth (microfiber is best), dampen with a bit of water, wipe gently on the surface of the console. Avoid any abrasive cleaning cloth, random cleaning compound/liquid.

■ Air vents: Clean the air vents regularly will help maintaining good ventilation, prevent overheating. You should use a squeeze blower or compressed air can to blow at the vents from an angle before wiping them.

■ For a throughout cleaning/disinfection: Please use Isopropyl alcohol (IPA), commonly known as "rubbing alcohol" (but not to mistake with ethanol). IPA 70% is most suitable, you can dilute it with water if you can't find the exact %. IPA 90% or higher % may damage rubber/plastic due to its mild solvent property. Dampen on a microfiber cloth before wiping. Do not spray directly on the device. Use q-tips for small areas.

■ To clean electrical contacts in hard-to-reach areas: Please use specialize electrical contacts cleaner spray. Useful for electrical contacts on the rails, or fixing Joy-con's joystick drifting.

raven plover May 19, 2023, 5:48 PM

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Let me know if anything changed when you have done these things

sudden orbit May 19, 2023, 5:51 PM

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I've just done the monkey steps thing and it didn't work

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could it just be that my switch is kinda bust? (I've had it since 2017 so I wouldn't be surprised)

raven plover May 19, 2023, 7:49 PM

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sudden orbit I've just done the monkey steps thing and it didn't work

We don't know yet. Do you happen to have access to another dock to test?

sudden orbit May 19, 2023, 7:49 PM

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no I don't

raven plover May 19, 2023, 7:49 PM

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Hmm can you find a different power outlet to plug this thing in?

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Something as far away from the current outlet

sudden orbit May 19, 2023, 7:50 PM

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I could but I have to use this one for the main part so I don't know if that will be a good idea

raven plover May 19, 2023, 7:55 PM

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It's just a test

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The problem can be from 3 things:

The power outlet.
The dock.
The Switch.

We need to test each one

sudden orbit May 19, 2023, 7:56 PM

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Ok, do u mind if we pick this up tomorrow (my time) because it's getting kinda late and I've gotta go to bed

raven plover May 19, 2023, 7:56 PM

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Of course, take your time

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Not rushing anything

sudden orbit May 19, 2023, 7:56 PM

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Thanks! Talk soon

sudden orbit May 20, 2023, 7:17 AM

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Hey! I've just woken up and I'm about to play some Tokt but it's not doing the buzzing anymore! I don't know what's happened but I think we fixed it!!! Thank you so much for your help

#Prominent buzzing sound when using headphones